HDFC Bank Complaints & Reviews

While taking the credit card you people told that after month I can convert the amount into EMI, not told us that it is regarding marketing offer. AND now, when I'm unable to convert it to EMI then they are saying it as marketing offer. The customer care service is very poor, the woman named RAJESWARI is a worst head weighted stupid one, is not at all listening to the customers and telling that you take the screen shot of the issue and mail it to the customer care email id. Is for this that idiotic woman is getting paid????

They are sending unnecessary mails and messages the u have these many offers to buy products. BUT the main information is not shared to the customers. By doing all this they are getting money and not taking care of customers.

Let the customers know about the EMI facility before by mail or message, YOU ARE LOOSING FAITH FROM YOUR BANK DUE TO THIS TYPE OF ACTIVITIES.

PLEASE PROVIDE THE EMI OPTION.

I have been trying to reach HDFC bank about the charges made to my account of almost 5000 rupees and there is a negative balance for 5000 rupees.
I moved to USA oct 2014 and there is no Salary in my account.
I already raised some complaints but no action taken.

My customer ID : 35139942

Here are the charges so far.

06 Oct 2016 AMB CHRG INCL ST & CESS FOR SEP2016 06 Oct 2016 160.02 0.00
01 Oct 2016 Credit Interest Capitalised 30 Sep 2016 10.00 160.02
07 Sep 2016 AMB CHRG INCL ST & CESS FOR AUG2016 07 Sep 2016 690.00 150.02
06 Aug 2016 AMB CHRG INCL ST & CESS FOR JUL2016 06 Aug 2016 690.00 840.02
20 Jul 2016 INST-ALERT CHG INC ST & EC APR-JUN2016 20 Jul 2016 17.25 1, 530.02
09 Jul 2016 AMB CHRG INCL ST & CESS FOR JUN2016 09 Jul 2016 690.00 1, 547.27
01 Jul 2016 Credit Interest Capitalised 30 Jun 2016 28.00 2, 237.27
06 Jun 2016 AMB CHRG INCL ST & CESS FOR MAY2016 06 Jun 2016 515.25 2, 209.27
06 May 2016 AMB CHRG INCL ST & CESS FOR APR2016 06 May 2016 515.25 2, 724.52
21 Apr 2016 INST-ALERT CHG INC ST & EC JAN-MAR2016 21 Apr 2016 17.18 3, 239.77
05 Apr 2016 AMB CHRG INCL ST & CESS FOR MAR2016 05 Apr 2016 515.25 3, 256.95
01 Apr 2016 Credit Interest Capitalised 31 Mar 2016 169.00 3, 772.20
05 Mar 2016 AMB CHRG INCL ST & CESS FOR FEB2016 05 Mar 2016 515.25 3, 603.20
05 Feb 2016 AMB CHRG INCL ST & CESS FOR JAN2016 05 Feb 2016 515.25 4, 118.45
05 Feb 2016 AMB CHRG INCL ST & CESS FOR DEC2015 05 Feb 2016 171.75 4, 633.70
21 Jan 2016 INST-ALERT CHG INC ST & EC OCT-DEC2015 21 Jan 2016 17.18 4, 805.45

Am really fed up with the customer care with no proper action taken. Being in the US, It is been so difficult to find a resolution for this.

I request you to take action against this bank.

I had my salary account in HDFC and right now it has been changed to Standard Chartered, hence current account was automatically converted to savings bank account. It's been 7 months since the transaction held. When I logged into my account it shows -37, 101.

What's going on with HDFC people... No proper customer service, No respect, now they started stealing money.

Hi

My HDFC salary account was created by my first company on 2013, but later i lost all my bank details including my account#. I tried calling customer care multiple times but couldn't reach anyone due to authentication failure.
Now i guess the account must be in negative balance cause its been more then 4 years i am not using the account.

Please suggest me how to close the account with out paying anything extra.

I want to complaint against ur executive .. he dont know how to talk with Custmer.. executive name is vishal. I hve a jumbo loan of hdfc bank .. on brhalf of my hdfc bank credit card. today is my due date and he dont teach how i will pay.. and executive dont know how to teach Custmer.. and how can he help..i think he need training again how he can deal with Custmer. I m not a defaulter .. and dont wanna be..

I applied for opening of HUF account and submitted all the documents at The Mall, First Mall Branch of HDFC Bank at Ludhiana on January 31, 2017. As present I have saving account in same branch (A/C No. [protected]). I am repeatedly visiting that branch to remind the staff regarding opening of account. But every time I am informed that account will be opened soon. About 15 days after the submission of forms I was informed that account could not be opened because of ‘Audit of bank’ being in progress. Exactly one month after submission of forms, I was informed that one of the employees have taken my application forms to her home and forgotten, so this is the cause of delay. Now more than one week have passed even after that incident, still today I was informed that application is in process. The level of HDFC Bank have fallen below that of even public sector banks. I will be very happy if they return my cheque and application forms.

Dear Sir
I m Classic Customer of you with zero balance opening..
I have found that the amount rs. 115 has been deducted again and again from my account no. [protected].. I complaint many times about this to the branch staff from near about 3 months ago but they did not respond and yet the amount deducted again and again after complaining him.

please get me refund of it weather i complaint to the another media.

Hi,

I have get a new HDFC Credit Card. But out my surprise Rs. 1299/- charged on my credit card account without any kind confirmation/intimation to me as OneAssist Membership fees. Now I am struggling with HDFC Customer Care to get it deactivated for last 2 weeks for this unwilling membership fees reversal.
I need a help to get this membership deactivated and do a reversal of membership fees.

My Complain was:
Without my confirmation Oneassist Membership fees Rs. 1299 has been added in my card. Why this has been added?
I want immediate reversal of this fees.
As confirmed verbally, that this card has no associated hidden charges. Its absolutely Free. Till date I did not use this card. And now I am afraid of having some more hidden charges. So I want to surrender this card post reversal of this unknown hidden charges. Please let me know the process.

Customer Care Reply was:

This is with reference to your e-mail regarding one assist membership on your HDFC Bank International credit card account.

We observe from our records that we are in receipt of the request of refund and same is under review with the concern department.Upon completion of the same we will intimate you accordingly

Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation

Already 7 days passed but no reversal made on my Card account.

I have account in hdfc bank [protected].
My account debit rs 4650.
Last 1 year i have cut rs.

Plz solve it

i will be thankful to you.
i have problect to manage my saving account. because every month cut my saving account .
i also attach cheque book. plz solve it
i will be thankfull to u

my second mail id plz add my mail id and exchange with old one

[protected]@gmail.com

plz add this mail id with puneet jindal

I have a savings, DEMAT and Trading Acct in HDFC opened on june 2016. the bank keeps charging me with Depository charges of an average of Rs 150 per month. But for the month of Jan 2017 it charged me with Rs 466. I dont under the rationale and the mechanism of how and why these depository charges are being cut ?

I want to know why these depository charges are levied and hor are they calculated. also what is the Annual maintenance charges are for if you charge depository charges separately?

I have received the calls from the dsa of hdfc bank which is in jaipur triveni nagar ankita associate from [protected] for the making credit card i have give him time for collecting the required documents on 2nd march same i have give to documents collecting boy and he said me that he will be login the file on the same day but still my file not login and no response from hdfc and dsa also.

Also i was called to dsa they are added my number in black list also. Wow its amazing yaar.

HI,

I have received a bill statement regarding credit payment to my mail id without having credit card i don't who issued the card without my permission last four digits hdfc 9089 hdfc snapdeal card mail id [protected]@gmail.com and i called to hdfc uttermost care also but no card registered on my number and i dont even have proper details of card number

I have a saving account in HDFC bank bistupur branch, Janshedpur having A/C no. [protected]. I had opened this account in Year 2005. I had never taken any Loan from HDFC bank so far. Recently i got a Notice from HDFC bank that i have a personnel Loan in my ID (Loan A/C no.[protected].At the same time Amount Rs. 183/- had been deducted from my saving account on dated : 02.01.2017. I had booked a complaint in customer care unit (Complaint no. - KOLR[protected]) on dated : 01.03.2017 against this issue. Front that time i am constantly chasing the status of my complaint by visiting the branch or talking over phone. but sorry to say that no body is giving me a positive reply on this regard. I had visited you loan department also & talk over phone in your customer care unit also but didn't get response. Yesterday an Amount of Rs. 11630/- has been blocked as "Hold fund" in my saving account. I am facing difficulty in day to day transaction. Kindly resolve this issue as soon as possible.

Dear sir/ madam
Compent regarding Payslip
This NARAYAN G MARATHI working in your company as a BSO .My Emp Code is 172915. I am joined in September 15 2016 I am not getting any pay slip I need that slip for applying my PF and I need may PF account number and city name of particular account please send my pay slip to my email id that is [protected]@rediffmail.com

Policy Number: 15908890
I submitted a request for Surrender Value Quatation at HDFC Life Office, Vikhroli, Mumbai on 1st March 2017. I was informed that the quotation would be mailed to me within 2 days.
However, in spite of repeated reminders and calls (5 till date) the quotation has not been issued. I have been in contact with Mr. Hansraj Patil at HDFC Life Vikhroli Office and he has been stalling me with different reasons everyday. The customer service at HDFC Life has been extremely poor but this deliberate delay tops it all. This time I have been told that the quotation is not being generated till I get my money back that is due as it will cause confusion in my mind. I wanted the quotation before the next premium is due on 11/03/2017 but I now feel that HDFC Life is making every attempt to make sure that I receive the quotation only after that.
I have communicated all of this in great detail to Mr. Hansraj Patil and however he has made no attempt to generate the quotation on time and on the contrary has delayed it way beyond the initially mentioned 2 days.
It is also worth noting that Mr Hansraj Patil stalled me with a different reason each day and has not called me back even once to give me an update on the reason behind this frustrating delay. I have made a total of 5 calls in order to follow up and each time till yesterday I was promised that the quotation will be mailed by evening. This promise was never fulfilled and every time I had to call back to ask why that was the case.

I have instructed HDFC Life verbally not to deduct the next premium payment till I get the quotation. Please look in to this matter as soon as possible.

Dear RBI,
I have stuck on some payment of hdfc credit card. so i call his pune customer care no and they are not provide full details and in between they cut the call again i was doing same thing but result is same. i was tried more then 3 times and every times they switched to my call on mute and cut.
What kind of thing they are provided if customer is not satisfied. its really horrible and ridiculous for customer who payment before due date. need to action for same.

I used my credit card for payment to TATA Sky, i got debit message twice.
However tata sky has been paid once. HDFC has charged me twice for the same transaction and the issue is open since more than one month now.

Double debit for single transaction. I received an email for sending supporting documents- I sent them in email to cc disputes team. No action since a month. I have received statement for march'17 and I will not pay for charges i have not done.
Please help.REF :- [protected]

Please help

I applied for car loan on 3.03.2017 and submitted all required documents. But employees of hdfc shows there unresponsible behaviour towards me. There giving replies to me that our credit manager is on leaves so neither we can return your documenta nor get approval for same. Just 3 days before i submit my new current account opening documents but this behviour felt me that i should not connect myself with this unprofessional employees. Sir i m chartered accountant and having rich experience in bank audit for serveral banks. But as a feel in hdfc i never felt else. So i[censored] have any responsiblity towards your customers then inform me about your action against these types of employee.

Complaint against misbehave by brijesh Chaturvedi n abusing languages used in meeting.he several says him Luchnow we h hum gand mar lete h..

My emp. Code is m24578and he says me mai tujhe HDFC me kam nhi krne dunga..n doing favour who r his relatives.he pressurise me for resign n saying reason mai Jise chahunga rakhunga.I want justice n revert soon to my complaint.

I have been using HDFC bank credit card and other bank services for last 2 years.Recently i used HDFC credit card for pay my bill of 100 rupees at petrol pump.But later checking my statement i was shocked to see that bank debited 111.50 from my account.Government says move to cashless transactions, but this is the issue that make people stay away from cashless economy.Also for online fund transfer HDFC bank always cut service charges and other taxes.Please do the needful otherwise this Bank will steal the pocket of common men.