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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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K
ktkcomp
from Delhi, Delhi
Feb 16, 2017
Resolved
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Resolved

Address: Yavatmal, Maharashtra, 445001
Website: [email protected]

Dear sir, My self Hitesh Kotak, my policy number is 90113810, sir i have got the call from HDFC Life on 31/01/2017 in the evening time requesting my to renew the policy and also offered that if i pay the basic amount of rs.3099 online right now i wont be charged any interest, or penalty on the premium accordingly i paid online Rs.3099 on the same date and time ie, on 31/07/2017 immediately but today on 16th Feb 2017 i got the letter from HDFC Life demanding or Short Premium Rs.162/- via UIN : 101N106V01, after i contacted the support talked with Miss. Shahenaz and Senior Executive Mr.Shiva i knew that my policy is still not active and is in lapse state. Sir even after paying the Premium after getting an offer from HDFC Life, why my policy is not restored/activated and received the letter short fall of Rs.162/-.
Dear sir, if there is no chance to activate the Policy in this state, and there is a demand of Rs.162/- i request you to kindly refund my amount Rs.3099 and close this policy as am not mentally ready to pay the amount Rs.162 now. Kindly do the needful asap.
Mar 24, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
HDFC Life Customer Care's response
Hi, please write your issue to us at [protected]@hdfclife.com from your registered Email ID for us to look into it.
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    ps310182
    from Gurgaon, Haryana
    Feb 16, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110008
    Website: www.hdfcbank.co.in

    Hello Sir/Madam
    I Prashant Sharma account number [protected] has a saving account in HDFC bank in East patel Nagar branch for the past so many years. I went to ur branch in East patel Nagar and get NEFT done from my account into another account of YES BANK of amount Rs 57, 500 on 31st December 2016 till date the same amount has not been transfered into the benefiacry account because some o[censored]r bank employee didn't wrote the account number properly at the time of amount transfer and the amount is being transfered to some other account number of YES BANK.
    It's been soo many days now I am requesting to get my funds back but nothing has been done in that manner from your HDFC BANK.Please do the need full else I had to file complaint against your bank in the consumer court in the same manner as it's been linger on for the past almost two month now.
    The Bank manager M/s RITIKA SOOD (HDFC East Patel Nagar Branch) has given us a letter that they will refund the amount by 4 March 2017 but today on 15 February 2017 she called us and said "I will not refund your amount which is Rs 57, 500 at any cost whatever you want to do you can do I am not afraid of even Police".Please do the needful as didn't expected this kind if behaviour from such a prestigious Bank.
    Attaching copy of NEFT slip
    Letter given by HDFC BANK east patel nagar branch as a proof of confirmation from bank to refund my amout Rs 57, 500 which is because of there fault transfered to other account in Yes bank
    Please do the needful against HDFC BANK as they are not refunding my amount i have requested at every level.
    Regards
    Prashant Sharma
    [protected]
    Mar 21, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Feb 16, 2017
    Updated by ps310182
    Updating passbook copy and NET Slip for the same complaint

    Verified Support
    Feb 18, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    At the outset we regret the inconvenience caused to you in this regard. This is to inform you that the said transaction has been credited into wrong account at Yes Bank Ltd. We are in the process of recalling the funds from the beneficiary bank. The said amount will be credited into your bank account once we receive the funds from the beneficiary bank. Please feel free to speak to our Branch Manager Ms. Ritika Sood on [protected] or email at ritika.[protected]@hdfcbank.com for any further clarification or assistance. We value your support and look forward to the continued opportunity of serving you.

    -Bejoy
    HDFC Bank Customer Assistance
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      K
      kesavan vadyar
      from Mumbai, Maharashtra
      Feb 16, 2017
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      Address: Mumbai City, Maharashtra, 400071

      Sir/ madam,
      I am V. Kesavan, having savings account in chembur, Mumbai branch. My account number is [protected].
      I deposited fd in chembur branch for a sum of 1032000, on 19th July 2016. Till now I didn't received any fd certificate for that amount.
      In net banking, fixed deposit summary also, it doesn't showing. I'm a old customer.
      But still I am trusting Hdfc bank.
      Please do the needful early as possible. I'm having only the acknowledgement that given at the time of depositing the fd.
      I also enclose that acknowledgement with this letter.

      Your
      Customer
      V. Kesavan.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Sir
      My moneybackHDCF BANK CARD NO-[protected] VALID FROM 08/12
      VALID THRU 06/21 after expiry of same no of CREDID CARD ON JULY18, SO I
      reset PIN BY NET, failed to transact or purchage any thing for declined of wrong pass word, so I request you to kindly send the secret no[PIN] BY COURIER so to continue the
      use of HDFC CARD[MONEY BACK].THANKS,
      WITH REGARDS,
      DEBENDRA NATH DAS, F-103, JYOTSNA ENCLAVE, NEAR MAY FAIR LAGOON HOTEL, JAYADEV VIHAR, BHUBANESWAR-75105, OR-[E8]
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        V
        Venkatesh Prabhu
        from Mumbai, Maharashtra
        Feb 16, 2017
        Resolved
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        Address: 560040
        Website: www.hdfcbank.com

        Branch Manager
        HDFC Bank- Chandra Layout
        1563, 8th Cross, Chandra Layout, Vijayanagar, Bangalore, Karnataka - 560040

        i was forced from my company M/S Anglo French Drugs Limited to open an account in your HDFC Bank for depositing salary. i have left the company in the month of June2015.
        on[protected] i had gone to enquire about my account transaction in sanjay nagar bank. i was shocked to know that the salary deposit account has been converted to personal SB account and because of non transaction they are penalizing Rs.690/- every month which i have to pay 8000/- as of now.
        First thing i want to ask these big banks why this communication was not given while opening the account to us. since i was forced to open the account by my previous company they are responsible for this problem.
        Second i do not have any interest to have transaction with these type of banks who unnecessarily create problem for common salaried persons like us.
        Let me be very straight i am not closing my SB account with immediate effect.
        i am ready to go to consumer court on these issue if any further problem is raised by this bank.
        Very bad experience and very bad communication.
        I request HDFC Bank Chandra Layout Manager to close my SB account with immediate effect i.e[protected].
        i will send a register letter to you on this issue.
        Mar 19, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 16, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your issue details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          Sridhargoud
          from Hyderabad, Telangana
          Feb 16, 2017
          Resolved
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          Address: 500034

          My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account Without informing me or warning me, since one year am not using this account, now my Balance is in Negative, Please help me to close my account, i think As per RBI regulations, banks are not allowed to make any customer's balance go in negative solely on charges levied for non-maintaining minimum balance.i request you to fix my issue-Thanks

          https://rbidocs.rbi.org.in/rdocs/notification/PDFs/MBLRDC201114.PDF
          Apr 4, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Feb 16, 2017
          Updated by Sridhargoud
          Account Number :[protected]
          Contact Number : [protected]
          Branch :Banjara Hills
          Hyderabad 500034
          Verified Support
          Feb 18, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            Maheshramya
            from Gudivada, Andhra Pradesh
            Feb 15, 2017
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            Dear sir, 4500 minus amount hold in my account today.the hdfc customer care person said its credit card due amount. Dear sir i hav paid the credit card amount within a month that i have used.after a week i got message that u hav 700 due in credit card i shocked and asked the due details they replied its recently generated bill you should pay they too dont know the details then i said i wont pay single penny, and 700 now become 4500/- with in sixmonths with penality. Hence kindly do the needful .your best response expected.
            Mar 19, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 16, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your issue details, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            As m I complaining again n again for not receiving my credit card statement on time and no solutions is coming from ur side my num [protected] and [protected]
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              K
              kumarsathish148
              from Puducherry, Puducherry
              Feb 15, 2017
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              Credit card payment

              Address: Chennai, Tamil Nadu, 600039

              I'm using hdfc credit card for more then 8 year's, due to some emergency i cornered to use my card to the credit limit rs 168000/-, since that time i'm making partial payment of rs 6500 to rs 8600/- every month, i've almost paid more than 400, 000 lakhs what i've used, but till date i'm unable to clear the amount.
              I called up hdfc credit card customer care to help in converting my outstanding amount to emi, but the tl or the manager...
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              Firebird Emmz
              from Mumbai, Maharashtra
              Feb 15, 2017
              Resolved
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              Resolved

              Address: 400706
              Website: Amazon

              So I had cancel the order from amazon a backdrop from sonic, I was in urgent need of it coz of my profession, and later I found it in cheap and by hand on the very day, I canceled it but I haven't revived my Money back, this is really disappointing please help me for the same as soon as possible already it's been late order taken and cancel was done on 31/Jan/2017 and still not revived the money back the amount was 2088
              Mar 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your issue details, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                benaifer.karkaria
                from Mumbai, Maharashtra
                Feb 15, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400708
                Website: phone number 9210858019

                I got a call from [protected]. The person posed himself as an HDFC Bank representative and told me that as a previliged customer of the bank and because I make the credit card payments on time, I'm going to receive gift hamper at my registered address. The person asked me to tell him the color of my credit card type - yellow, red, etc. and asked for the last 3 digits (CVV). I lied to him that I do not have my credit card at the moment. But he kept asking when I will have my credit card in front of me so that he can call back. When I refused to give him any information and told him that I will give this information only to an HDFC representative, he got angry and told me that he is from the Service department of HDFC and that he will ensure that i get charged 8, 000 in my next statement for not cooperating. He then hung up.
                Mar 19, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 16, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your issue details, caller details and your registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  msahoo769
                  from Jamshedpur, Jharkhand
                  Feb 15, 2017
                  Resolved
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                  Resolved

                  With high disappointment I am writing this to state that I have not been able to close my account due to misleading and confusing guidance by your employees. I had an account with you while I was working for TCS. I quit the job and have not been using the account since the last 2.5 years. When the account had minimal negative balance I offered to pay the amount and close it to which your employees asked me not to. They said no one pays and closes accounts. It will get closed automatically. Now people of another branch are asking me to pay and close and the balance has now reached 3000.
                  In general your services are very bad and it is highly inconvenient. 10 people say 10 different thing to do for one thing. Extremely unhappy and disgusted with the services. Your customer care people need 10 days to answer simple queries.

                  Please write to me at [protected]@gmail.com. Will share all other details on the mail after receiving response from your team.
                  Mar 20, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Feb 10, 2017
                  anil maloo's response
                  HDFC CREDIT CARD PIN NUMBER I DIDNT GET SO PLEASE PROVIDE MY PIN
                  Verified Support
                  Feb 16, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your issue details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Dear Sir
                  i didnt get my hdfc bank credit card pin number so kindly provide my pin as as soon as possible,
                  s.m. maloo
                  [protected]
                  card number : [protected]
                  expiry date : 07/19
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                    P
                    Pawan kamat
                    from Meerut, Uttar Pradesh
                    Feb 15, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110048

                    My father visit branch and give mobile changing request. But he had not changed mobile number yet. When i ask for a status. He is saying, i don't know who are you. I will not change your banking phone number, because your father don't have such a mobile number. HDFC bank employee call on my number.
                    Customer ID : 68312211
                    Old mobile number : [protected]
                    New mobile number : [protected]

                    HDFC Bank - Zamrudpur Greater Kailash Part 1
                    Talking Sense with customer : No
                    Customer Friendly: No
                    Professionalism: No
                    Beheiver : As a nightmare
                    Feb 17, 2017
                    Complaint marked as Resolved 
                    Issue Resolve
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 15, 2017
                    Updated by Pawan kamat
                    I can't use my account. Because i got new debit card, so old card is blocked. And i can't generate pin cause of my phone number. I unable to contact customer cause of phone number.
                    Verified Support
                    Mar 21, 2017
                    HDFC Bank Customer Care's response
                    Dear Customers,

                    We understand that our branch official has contacted you and has addressed your concerns.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      S
                      sapnabisht
                      from Hyderabad, Telangana
                      Feb 15, 2017
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500090
                      Website: www.hdfclife.com

                      I have taken HDFC LIFE Health assure plan, policy number[protected] on 9.02.2016. My renewal was due on 15.02.2017 and I got letter from HDFC life dated 27.01.2017 for due payment . But without my information the amount of Rs. 31354 was auto debited from my HDFC saving account on 15.02.2017. When checked with HDFC life customer care, I come to know that without my information relationship manager has put auto debit (ECS). Now I want this policy to be discontinue and want refund of latest debited amount of Rs. 31354 immediately.
                      Mar 20, 2017
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 16, 2017
                      HDFC Life Customer Care's response
                      Hi, please write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into it.
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                        S
                        Subash B
                        from Hyderabad, Telangana
                        Feb 15, 2017
                        Resolved
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                        Address: Bangalore, Karnataka, 560068

                        Hi
                        I am B.Subash, I opened the HDFC salary account in my previous company, once I left that I was not using that account for past 14 months, recently I login and I was shocked that my account balance gone -Rs 6, 277. I request to provide necessary procedure to close that account immediately...I can't able to pay that much huge amount...Plz help me
                        Mar 20, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 16, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your issue details, account/customer Id and your registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Dear Sir,

                        Now I am in Other country. I am having Corporate HDFC bank Master credit card. But I don't know credit card PIN. How to create new PIN for credit card. In this country no hdfc bank. In your website ur give only one option is by bank ATM.

                        Regards,

                        Ramesh P
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                          Baxis virk
                          from Mumbai, Maharashtra
                          Feb 15, 2017
                          Resolved
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                          Resolved

                          Address: Raigad, Maharashtra, 410218
                          Website: www.consumercomplaints.in

                          Hi, my name is Baxis Singh Virk I have an account with HDFC bank and I have also got credit card from bank very soon after opening an account, I was regularly paying my dues on date, but recently due to some financial issues I was not able to pay my dues on time for which I have requested to collection person that I will with all dues, but certainly I star receiving threatening calls from bank just for the amount of 5000 Rs, they not only abused me but also to wife who received the call in my absence, I have given several complaints for which I didn't received any call or mail yet. Today I went to one of your branch, I spoke to the bank manager and he suggested me to file a police complaint regarding that but I haven't expected this kind of answer from a manager,
                          So request to the bank to arrange a call on my number [protected].

                          Thanks waiting for a call from the bank.

                          Baxis Singh Virk,
                          [protected].
                          Mar 19, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 16, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your issue details, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            A
                            Asmita Kamble
                            from Mumbai, Maharashtra
                            Feb 15, 2017
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                            Address: Mumbai City, Maharashtra, 400706
                            Website: www.hdfcbank.com

                            Regarding complaint number [protected] which was registered on 28th Jan, but still not resolved.
                            Amount of Rs.49, 999 is stuck unnecessarily with HDFC & their customer service does not even have a courtesy to give proper reply to my emails.
                            As per HDFC, they have reversed amount on 9th Feb & Kotak bank says, that they haven't received any money from HDFC. So, HDFC is not holding any responsibility in this. If you guys have reversed amount than atleast make sure that customer receives it. Or you are just lying that you have reversed?
                            Its been more than 15 days & you guys cannot even resolve 1 issue. Shame on you!! Pathetic service ever!! If a customer delays to pay EMI or credit card bill even for a day, you people charge so much of interest. Now, you guys have unnecessarily kept my Rs.49, 999 so who is going to pay interest for this???
                            HDFC Bank customer support has been notified about the posted complaint.
                            Feb 15, 2017
                            Updated by Asmita Kamble
                            Attached is a screenshot of sharing this on social media for refernce.

                            Dear sir,
                            my credit card is Expired on 12/15, and I am get the application for Renwal
                            but on till date not not renwaled, pls help

                            Thanks & regards
                            Tarak nath singh
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                              daiyya1990
                              from Delhi, Delhi
                              Feb 15, 2017
                              Resolved
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                              Resolved

                              Address: 110096

                              Dear Concern,

                              This is to inform you, one of your third party vendor Mr. Praveen Contact Number - [protected] has collected my document regarding to issue a credit card, but his number going to swictched off regularly. Request you to please do not issue any credit without knowing me.

                              Name : Alok Kumar
                              PAN Num : BJWPK3692J
                              Contact Num : [protected]

                              Regards,
                              Alok
                              Mar 19, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 16, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. Name as mentioned on the application form Date on which the application was submitted Place where the application was submitted Your latest contact numbers City of residence/Mailing address You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                M
                                Midhun@
                                from Puttur, Karnataka
                                Feb 15, 2017
                                Resolved
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                                Resolved

                                Address: Ernakulam, Kerala, 683504

                                I have applied for one personal loan with HDFC Cochin which was rejected due to some non compliance.

                                As part of loan documents I have submitted my blank cheque leaves signed.

                                I have requested many time to the respective officer Sethu lekshmi to return back the cheque since I have more than 200000 transaction in my HDFC saving account.

                                But till now I did not receive my cheque.

                                Please requested the concern department to make an urgent move on this request.

                                Otherwise I will forward this to issue to the Eloor police station to make my money safe.
                                Mar 27, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 18, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your loan application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  B
                                  from Kolkata, West Bengal
                                  Feb 14, 2017
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                                  Address: Kolkata, West Bengal, 700074

                                  Sir,
                                  i submitted, my request for "HDFC ERGO Health Suraksha Top Up plus" policy cancellation on dated 20th January'2017, and grant my request, and send a massage "Cancellation of your pol HN[protected] is under process, overall cancellation process taken up to 7 working days, ... 15 working days ..." etc. after few days a call from +9122... and ask me why cancellation about for ? i, told him for why i, want to cancel my policy... assure me for cancel the policy within 15 working days... but not cancel, the policy amount cannot refund to my credit card A/c., ... third time, ... i, call again, by the toll free no.[protected] and again assurance to me, cancel the policy with in 15 working days, ... i, ask you, why harasser me ?
                                  still now, i am waiting for the process from 20th January'2017...

                                  so, i request to you, kindly cancel the policy immediately, and refund the money to my credit card **** **** **** **37, because, already running two policy,

                                  thank you

                                  nabendu das
                                  note: -
                                  HDFC ERGO Health Suraksha Top Up Plus;
                                  Policy No.[protected];
                                  Issued to Nabendu Das;
                                  Period Dt. 16/01/2017 - 15/01/2019;
                                  premium Rs. 12, 772/-;
                                  Ph : +91 [protected];
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                    M
                                    Manish Suryavanshi
                                    Feb 14, 2017
                                    Resolved
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                                    Resolved

                                    Address: Jabalpur, Madhya Pradesh, 482002
                                    Website: [email protected]

                                    Dear, sir My name is maneesh kumar suryavansi and i did not deposit my emi of personal loan in hdfc bank jabalpur madhya pradesh because of some financial issues and now they are adding unnecessary unlimited penalty on me i cant pay the amount please give me subcidy and please update my correct emi amount i will start to pay otherwise i will complaint in consumer form
                                    Mar 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your issue details, loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      S
                                      Siddharth Singh Sisodia
                                      from Indore, Madhya Pradesh
                                      Feb 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bhopal, Madhya Pradesh, 462016

                                      I had a car loan for 60 months from hdfc bank this is my 48th ecs payment due i got sms from hdfc bank
                                      Dear customer, your bank has returned the feb-2017 emi of rs 10750 thru ecs debit for loan no. 23640278 reason account no invalid / not mentioned. please visit our retail loan service centre k. k. platinum in front of ora mall, first floor gulmohar urgently to submit verified ecs mandate. thus i asked axisbank they toldecs is not presented from hdfc bank hence is not debited. hdfc bank is asking me to pay cash or onlinepayment what should i do.
                                      Mar 20, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 17, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center: http://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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