HDFC Bank Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500074

Recently I have received credit card, after that some customer care team called me and offered me insurance. but i strongly refused. even though they have sent me insurance policy with the number of PP000132.

I am requesting you that Please cancel the Policy . till now I have created even ATM PIN also as well as I have not used . So if it is not resolved i will not pay any bill.

Mar 13, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

HDFC Life Customer Care's response Hi, we regret the inconvenience caused. We request you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks (HDFC Life)

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I have been wasting all my time for this for the past one month. The cheque I deposited in my bank account bounced due to misplaced signature. I am unable to get my hands on it.

Please tell me where my cheque is. The courier details given is invalid. I called Professional Courier and they said it's an invalid no.

Cheque no - 021784
Cheque issed by - State Bank of Mysore
Courier tracking no provided by HDFC phone banking - BLR[protected]

Mar 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Pls mail us at [protected]@hdfcbank.com from your registered email id along with your contact details, account details, cheque date, amount and drawee bank, complete address of the branch or atm where the cheque was deposited and cheque number for further assistance

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560037

My card no is [protected]
My card valid up to Jan 1 2017. I have sent change off address and phone no form with proof to thiruvanmiyur branch on Jan 14 by professional Courier .

The courier has been received by the branch on Jan 17 at evening 4 o clk. Here attached delivery status fyi

Still address not yet updated as per telecaller reply
And they are not received my courier.

I want pay balance due in my account but I will pay once I received my new card. So pl dnt give any charges till that in my account .
Waiting for ur actions on this issue. Always branch not updating courier received status n requirement . Am highly disappointed
To which account no I will pay balance. Am scared to pay on old credit card no. I have informed hdfc bank several times.
Not yet taken action.
PL do the need

Regards..
Saranya.R

+2 photos

Mar 1, 2017

Complaint marked as Resolved

It's not resolved who it's resolved I didn't get any information from bank

HDFC Bank customer support has been notified about the posted complaint.

Feb 15, 2017

Updated by Saranya K consumer complaints logo
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ConsumerComplaints.in › HDFC Bank › HDFC Bank — HDFC credit card service
[Resolved] HDFC Bank — HDFC credit card service

1 Review
Sa Saranya K on Feb 9, 2017

My card no is [protected]
My card valid up to Jan 1 2017. I have sent change off address and phone no form with proof to thiruvanmiyur branch on Jan 14 by professional Courier .

The courier has been received by the branch on Jan 17 at evening 4 o clk. Here attached delivery status fyi

Still address not yet updated as per telecaller reply
And they are not received my courier.

I want pay balance due in my account but I will pay once I received my new card. So pl dnt give any charges till that in my account .
Waiting for ur actions on this issue. Always branch not updating courier received status n requirement . Am highly disappointed
To which account no I will pay balance. Am scared to pay on old credit card no. I have informed hdfc bank several times.
Not yet taken action.
PL do the need

Feb 25, 2017

Updated by Saranya K Received card but pin no is not received till now

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Address: East Godavari, Andhra Pradesh, 502032

People who wanted to opt for hdfc sampurna smruddi plan be cautious.
I have take this plan and paid al the premiums but im just getting my premium amount back with no benifit at all.They claim so much huge amount as bonus before taking this plan but now its now its of no use, There is a person namely rupa sitting in hdfc branch aashok nagar hyderabad.She cheated simply by saying all fake things.

Mar 16, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

HDFC Life Customer Care's response Hi, we regret the inconvenience caused. We request you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks (HDFC Life)

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Address: Jodhpur, Rajasthan, 342003

Website: [email protected]

Dear Sir,
on 13 Nov 2016 i m used my ATM card at Jodhpur express for RS. 1301/-. according to merchant his bank not received the amount but same amount debit to my account so i pay with another way to merchant. i was complaint in hdfc phone bankers and also Hdfc bank. after 15 days the same amount credit to my account. again the same amount deduct in my account on 21-12-16 .i m complaint again on next day that means 22-12-16 and my complaint No. 1203326. after many time visit in hdfc bank but till time i don't have received amount.

my name is neelam malakar my account no. is A/c No. [protected], A/c No. [protected]
IFSC Code: HDFC0000142
Branch: JODHPUR - RAJASTHAN
Swapnadeep, 57 - B, , 9th Chopasani Road, , Jodhpur - 342003, Rajasthan

+3 photos

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We have raised chargeback on the acquiring bank and your account will be credited by February 24, 2017 provided we do not get the representment proof i.e proof of transaction from the acquiring bank.

-Bejoy
HDFC Bank Customer Assistance

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Address: Karimnagar, Andhra Pradesh, 505001

Website: [email protected]

Dear Sir,

i will pay my hdfc insurance Policy No.: 16864628
Plan: HDFC Life ProGrowth Plus
Due date: 26/11/2015
Premium amount: ₹ 12500 half yearly byt I was paid two times pl send my paid receipt urgent today only, I will submit income tax proof today pl.

but i have not receive to my payment two half years receipt pls conform my policy
status & contact my phone no [protected]
mail id [protected]@gmail.com

HDFC Life customer support has been notified about the posted complaint.

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Address: 560092

Hello,

Customer ID: 57291465

NRE/NRO Bank Account/s: [protected], [protected]

As i live in Auckland, Newzealand & i donot intend to use above nri/nre accounts as there are no hdfc branches here. I would like to close these accounts

Please kindly close the accounts. I am unable to visit branch and close the accounts. both these accounts are been not used by me over 12 month. as per rbi norms please clear off negative balance account due to non maintaining minimum balance & close the accounts

Regards

Bhasker Joshi

Mar 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, through Social Media, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. The Account Closure form is available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) Kindly refer the below link for contact details of branch : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

-Bejoy
HDFC Bank Customer Assistance

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S

Sang12

from Gurgaon, Haryana

Feb 9, 2017

I have applied new debit card twice . Last time I have applied one month back . Still I didn't get the card . Kindly help me to get the card .

reference number : EM[protected]

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Address: New Delhi, Delhi

Dear sir,
When i was booked a ticket from irctc on 04.02.2017 my transaction was fail;ed & as per irctc amount was refunded on same date vide cancellation id/refund id no.[protected] on date 04.022017.& as per your sms dt.04.02.2017 amount was credited/reversed by irctc 12027 rs.1875/-
But, till date the amount was not credited in my sb a/c no.[protected]

Please look in this matter & amount of irctc refund to be credit in my a/c.

Mar 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Ranga Reddy, Andhra Pradesh, 500050

05 feb 2017 pos 416021xxxxxx9054 amazon pos debit hf[protected] 05 feb 2017 1, 299.00 11, 889.48

05 feb 2017 pos 416021xxxxxx9054 amazon pos debit hf[protected] 05 feb 2017 1, 299.00 10, 590.48

First payment was unsuccesful on amzon.com
Ecound payment was succesful

Money was deducted twice on my account.
Need help on this.

Uday
[protected]

Mar 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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A

[email protected] Harit

from Nagpur, Maharashtra

Feb 9, 2017

Dear sir /madam please my account is close my name santosh Devi /account number .[protected] pls close... The Second times complaint is cast and no attention being paid to you form ..is to close my account please dear Sir. Thanks

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J

jay dave2307

from Ahmedabad, Gujarat

Feb 9, 2017

I want noc for my tvs star sports bike please clear my this case with arjant basis bcz i want need for that document

BIKE DETAILS
TVS STAR SPORTS
GJ 01 JB 4584
FINANSE WITH SENTURIAN BANK OF PUNJAB LTD.

PLEASE RESOLVE IT...

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Address: Udaipur, Rajasthan, 313001

Website: www.hdfcbank.com

I have been charged Rs.748 recently as depository charges on 30 Jan 2017 and Rs 114.38 on 16 Jan 2017. I havent used my demat account and still these charges have been levied The customer care of HDFC does not work at all. I mailed them many times but there was no response. This is very pathetic as HDFC has been looting its customers and failed on its promises. They promised free demat services but now they started charging. Below are the transactions:

30 Jan 2017 DEPOSITORY CHARGES DEC[protected] 30 Jan 2017 748.12

16 Jan 2017 DEPOSITORY CHARGES DEC[protected] 16 Jan 2017 114.38

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 600093

Website: Consumer Complaints

Hi, i have hdfc salary account from may 2014 on words. Without any information every month amount deducted from my account.
19/08/2016 - ecs dr return charges 100816 –170.57
03/10/2016 - ecs dr return charges 100816 – 691.93
03/10/2016 - ecs dr return charges 120916 –862.50
20/12/2016 – ecs dr return charges 121216 – 147.49
03/01/2017 – ecs dr return charges 121216 – 36.00
12/01/2017 - ecs dr return charges 100816 –219.01
12/01/2017 - ecs dr return charges 100816 –862.50
17/01/2017 - ecs dr return charges 100816 –346.49
08 feb 2017 ecs dr return charges[protected].01
08 feb 2017 ecs dr return charges[protected].50.

Kindly do the needfull

Mar 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Khordha, Odisha, 751001

Website: online.hdfc.com

I was looking forthe details of the loan documents vs what i have signed while receiving the first payment of disbursement and i have been told that i will get a copy of all the documents that i am providing and the list of originals i have submitted but i haven't received anything yet .

There are several calls I have made and application i have submitted in the bank but there is no response from the bank .

Also i have raised several calls at HDFC customer support and all in vein .

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response Dear Sekhar,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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Address: Coimbatore, Tamil Nadu, 641026

To-day I have visited the Trichy road Branch, Coimbatore of HDFC, where I am having account (Customer ID[protected] and met the Relationship Manager assigned to me as I am being given the status of Imperia customer to enquire about TDS/filing Form-H with regard to the Fixed Deposit dated 1.12.2016. I was just shown a person, who asked me to wait. After wainting for more than 15 minites, on contact, I was asked to wait again. Nett result, I have not obtained the infornation about TDS. Is this the way the RM behaves. Even a regular customer is getting more response and whereas, the Imperia customer is getting this sort of treatment. The horrible experience I had to-day makes me think, why should I be a Imperia Customer. Hence, I want to get away from the catogery of Imperia.

Mar 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, name of the RM, your contact number, Account number and branch address to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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A

Abhaya Krishna

from Gohana, Haryana

Feb 8, 2017

I have not received any hard copy of statement of credit card although it comes on email properly. Every month I receive a mail that my address could not be traced. This is same address on which cards were delivered.
. Mine address is very simple and every courier person locates it very easily either it for bank statement or for anything else.

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A

Amresh.Biswas

from New Delhi, Delhi

Feb 8, 2017

Hi,

Why I have been charged in below TXN without my notice. Could you please let me know at the earliest.

1. DC INTL POS TXN MARKUP+ST[protected] Charged 26.16 Indian Rupee.

Thanks in advance.

Regards,
Pintu Viswas

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Address: Akola, Maharashtra, 444001

CLAIM NO C[protected]

Myself is anand Mundhada,

Took insurance from L&T insurance.. then it got merged with Hdfc General insurance. They approved my claim n next day told me.. we have done RTGS in ur account... given me Rtgs refernce NO.. WHICH PROVED to be fake when enquired in bank.

Later on called higher officials they told...

your payment yet to be done.. still they have not credited my account with Claim money.

Worst experience with hdfc general insurance...

Guys think before u take it.

Thanx you..
anand mundhada

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

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M

Mansukh Chavda

from Ahmedabad, Gujarat

Feb 13, 2017

My axis bank ATM card was lost and i am not agree to renew the card of cpp without my permission company was taken money from my bank.so, yiu please immediately my money refund. Company was taken money amount is 1599 rupees.
My membership no is IA1495310.
Mansukhbhai Arjanbhai Chavda.regarding.

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Address: Mumbai City, Maharashtra, 400076

Website: HDFC

230 Rupees deducted From my HDFC account with caption "STOP CHEQUE CHGS INCL ST & EC".
What is this? why my money has been deducted without informing me?
You should be transparent to your customer.
I want my money back as soon as possible.
This is the worst experience I am facing with HDFC bank,
I have only 760 Rupees in my account and from that amount you are deducting 230 rupees?
What a cheap thing happening with HDFC.
Worst bank ever.

Mar 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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N

Nikhil Bangar

from Mumbai, Maharashtra

Feb 8, 2017

Hello,
I am Nikhil S Bangar.

Customer Id :: 54655857
Account no :: [protected]

I have paid my last generated credit card bill but still, it is showing the same and due to that I am unable to use my credit card which is declined any further transaction. As I have already paid my bills so I want to get it resolved ASAP.

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Address: Bangalore, Karnataka

Good morning sir ...my name is sanah abhinand I have debited some amount in my account and it is salary account and some amount 1390 has been deducted from my account without any valid reason and I did not get any msg or E-mail from the HDFC bank.This is not fair and amount deducted from twice 690 from my account. My accessing net banking I get shocking and looking to the statement the amount detuted for maintaines purpose.. What is this...?? I want my Money back and should be refundable as soon as possible... My customer ID 57009830...and my a/c number [protected]...so please taken as consider and I want my money as soon as possible...

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you in 5 working days

-Anay
HDFC Bank Customer Assistance

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G

Goldprem

Mar 10, 2021

Hi very good evening.i have opened savings account from hdfc.suddenly they have deducted amout of 410 and in my account negetive ballance showing 1000 for amc charges. I need my money back.kindly do the need full as soon as possible.my customer id is[protected]. My a/c no [protected].

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Address: Ludhiana, Punjab, 141012

Website: hdfcbank.com

Hello Sir,

My name is Sunderdeep Singh, Acc Number: [protected] at Anna Salai Branch, HDFC.

In last 4 months or so, HDFC has deducted over 2500 for AMB charges. I never get any warning when I have less balance. There are about 6 transactions in the statement attached in which they have deducted around Rs 640 every month. I have tried to maintain proper balance for last 3 months or so but still they have deducted. In Jan 2017, I kept proper balance but they still deducted Rs 340.

I request you to please give me refund for the amount you have deducted or else I will take a legal action.

+1 photos

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you have written to our Grievance Redressal Cell and will receive a response with reference number[protected] within 3 working days

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110019

I am HDFC bank customer having account number [protected], I received message today around 9 pm that a transaction of 4929.16 is made on my debit card in london at AGODA HOTEL RESORT, however I never done that transaction and the card was with me all the time, and I am in India. Please look into the matter and resolve the issue asap. I am really surprised how this can haapen without cvv, pin or password. Please resolve this issue.

Mar 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: 560045

Hello
i am hdfc bank customer
Branch : vijay nagar, bangalore

I have been trying to contact many time but no use
my account balance is (-3900) negative due to maintaining insufficient balance

I am no longer using this account I request you to please close my account

for every month they increasing negative balance ..

i am looking for your valuable acknowledgement ..

Mar 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Mumbai City, Maharashtra, 344022

I have paid Rs.8640 for my Policy on 7-11-16 for HDFC click to protect Term Policy. But till today, the policy was not issued to me.Even my medicals are perfectly updated and all documents are submitted.

But as per mail conversation, company's representative said that there is a technical mistake due to which policy is not being issued.

Please issue my policy or refund my whole money.
Policy No. 18789669 [protected]

From Jitendra Kumar Chopra
[protected]

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1255

Policy has been issued with out information

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Missing cheque

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HDFC credit card service

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Insurance policy

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Amount Debit in my account after 2 month not refund

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Premium rereipt reg

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Closure of nre/nro accounts as i leave in new zealand

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Non credit of irctc refund amount rs.1875/-

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Refund request

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Depository Charges

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Hdfc amount deduction

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Acknowledgement letter for the original documents that the bank has kept in custody

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Relationship Manager non cooperative behaviour

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CLAIM Payment not received ....

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Money Deduction from HDFC account

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AMG charge from the salary a/c

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AMB Charges

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Illegal Transaction on my debit card

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Account balance negative

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Policy not issued

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