HDFC Bank Complaints & Reviews

Dear sir,
i want to closed my credit card loan which is one from credit card and another
from jumbo loan of Rs 15000/-.I want to closed both of the loan, so i conformed my balanced loan amount and payment process to pay from on line payment, .first one is told me Rs 8120 from costumer care, which is instruct me to directly pay from credit card with in four days after request, as per costumer care i paid with in day of such amount.Another one told me after add of benefiecry in credit card payment the amount is 11977. but after benefiecry add i will pay after 24 hour of this payment.I call again to costumer care after 24 hours and ask amount, and amount is changed in 13525 to pay total amount.I am surprised, but do not argument with care person and say pl check positively ., but amount she said amount is Rs13525. I pay all amount, to benefiecry no which she tell me.
Sir my loan cant closed and in another bill amount come with interest. pl help me for this type of cheating and send actual bill amount Thank sir

ECS penalty charges for 1265 deducted from my account#- [protected] and no one is working on getting the amount reverted to my account.

My personal banker calls me on a regular basis for taking loans, asking me queries if I have any.
But when I reach out to her to help me with this issue. She says we can't. Amount has been deducted due to insufficient balance at that time.

Even though I communicated HDFC people that I would be making payment by Feb 5, 2017. DO not deduct any charges, they ignore it and deducted charges.

What great work by you bunch of idiot peoples at HDFC.

KNow how to sweet talk and cheat cusotmers.

I have my salary account in HDFC also I am an HDFC credit card holder.I made some delay in credit card payment and bank put my salary amount on hold. I got a call from[protected] on 7th February and asked me to pay Rs1000 to release my salary amount. I made my payment of rs 1000 on 8th, but still my salary amount is on hold. I contacted customer care but their response was very poor.
Kindly help me with the same

Am using HDFC debit card for petrol pump.On 2-feb-2017 used the same card for petrol pump at manjeri (Ref: Cheque No:[protected] for 150/-), Full Detail for credited at petrol pump ( Date - 05 Feb 2017, Narration - POS 438624XXXXXX4221 SREERAM AUTO FUE POS DEBIT, Cheque/Ref. No[protected], Value Date - 05 Feb 2017, Withdrawal- 150.00 ) the credited from me 11.50 /- for surcharge Full detail fro surcharge credited - (Date -09 Feb 2017, Narration - FUEL SURCHG 438624******4221 DT 05-02-17, Cheque/Ref. No - [protected], Value Date - 09 Feb 2017, Withdrawal - 11.50.Govt. instructed to petrol pump not to take surcharge, But they taking as usual.What to do..

I, Ananbir Singh (user of credit card [protected]) a resident of 240-241 new Model Town Ludhiana have been a credit worthy classic (preferred)customer of Hdfc bank since long. I have been using its credit cards for nearly a decade. During all these years I have been given many upgraded credit cards seeing my track record.
Being into the business of Ielts training and immigration I have to pay Ielts exam fee, immigration fee, landing fee etc of my students and clients for which I take cheques from my patrons. Of late I just checked the detailed summary of credit card statement and was shocked to find how I have been duped all these years in the name of some Mark-up Fee being charged for almost every transaction I did.

Another issue which I wish to raise is that of Reward Points. I realised that at every upgrade of credit card my earned reward points were slashed by a huge margin.

Is this the price a customer has to pay for being a preferred client of India's leading private sector bank which boasts of tremendous growth every financial quarter.

Are such dubious financial charges levied in sync with our respected prime minister ' campaign of digital payments?

A copy of this mail has been sent to banking ombudsman
RBI

I stay.

You can contact me on my cell- [protected]

I went to junagadh hdfc bank for opening saving account. It has been 40 days and they still keep on saying we are processing your request!

See my complete detailed experience with customer tickets and all.

https://dhrumilbhankhar.blogspot.in/2017/02/opening-saving-account-with-hdfc-is....⇄

This is horrible banking. Hdfc really lacks of brand value compared to icici. You guys are...

- old school. Still no digitization when it comes to opening account
- ir-responsible employees
- nobody cares in bank about brand reputation!
- no customer friendly policy

Hi,

i have been constantly chasing the hdfc bank officials for extra charges levied by them for hpseb bill online payment. Initially they said that it might have been levied by hpseb but when i contacted hpseb they said that no charges for online payment and they showed various statements. I also provided the snapshot of the hpseb website that no charges for inline payment and even after assurance from nodal office my case stands open. I have even agreed to share the statement of friend using the same credit card on which no extra charges levied for hpseb payment in same period.

I don't know what charges is this and bank applied this charges without my knowlade and without informing me nd bcoause of this my installment from bank is bounce and I think this will cause my cibil score and because of that i'll have to pay late fee charges..
so plz solve my complain as soon as possible
charges details are-3RD PARTY CASH TXN INC ST & EC 080217
and plz ask bank to refund my charges

When they provided me card they told me that its a lifetime free card.
Now, after one year they have charged me regarding the same. When i contacted them the manager said that i have paid annual fee in the first year also so its not a free card. Infact i dint paid any fee in first year also bcoz they told me its lifetime free.
Even now hdfc employees calls me and says the same card which i am holding is lifetime free but their manager says that its chargable for every year which was not the case with me. Even their customer care executive is saying its first year free card. So, 3 bank employees are saying 3 different things and fooling customers like me.
I also got recordings of the customer care executives and my credit card statements says i dint paid anything for first year.
Kindly help me with the issue.

I made an imps transaction on 26/01/2017 for a rupees of 8000 which is not credited to the beneficiary even after 5 days of Transaction. The status shown for this transaction on mobile application is "Processor Down".

When I raised a complaint regarding this calling to their Customer care, they clearly told me that there is a server issue and the money will be credited back to my account(reverted), so i made one more imps transaction and paid the money to the beneficiary account.

After 7 days when I called the customer care asking about the transaction they say that the money is credited to the beneficiary account, which made me double pay.

They have closed my complaint without updating or informing me.

Dear Sir

Kindly note that above credit card no [protected], where Lic payment has been registered, i have received message that payment against policy no[protected], payment has been debited 09/02/2017.

Sir please note that i ve already done payment against this policy number on dated 02/02/2017, i ve the payment slip which is showing the transaction.

Kindly check that the payment auto mode which is debited to me on dated 09/02/2017, which is not done, so get this credit in my balance . kindly revert me for details on below said mobile numbers.

Thanks & Regards

Sushma Kumari
M-[protected], [protected]

On 24 th january 2017, i have applied for hdfc super income plan with application no[protected].

On 25th january 2017, i had requested for cancellation of the above application[protected] because
Of i have applied and got the same policy with policy no[protected].

I got the policy/application cancelled mail for requested application no[protected] on 02nd february 2017.

However on 6th february 2017, an amount of rupees 41504/- got deducted from my credit card for the payment of cancelled policy.

I would request you to repay the amount to my credit at the earliest as i have other plans to use the credit card.

I would require a clarification on why the payment has been made for the cancelled application.

Details of cancelled application:
Name: prasanth
App_no:[protected]
Policy_no: 18962935
Opened_date: 24th jan 2017
Amount paid from credit card: rs. 41504/-

I have already raised request on 8th feb 2017, however i have received any valid reply from the concerned team.

On 9th feb 2017 i booked tickets in IRCTC website through my hdfc account [protected], Two times my transaction is failed. From my account amount is debited. on 10 feb 2017 i got message from irctc that your amount is refunded but still in my hdfc account amount is not credited yet. ASAP short out this issue. Hope you understand my problem. Thanks in advance

Hi, I am ranjithkumar my customer id is 54020364.
I have applied PL and I submitted all my proofs related to it before one month. They completed their verification also. Eventhough I didn't get any approval msg till now. So I make a call with telecaller they always saying some reason like my company is not relevant to the bank and asking two days excuses for it repeatedly. I don't need any reason I need a loan its an emergency.

Sir i have a current account in hdfc bank having the account no- [protected], main branch, bhubaneswar, orissa and against this i have taken a E.D.C machine also having the TID no[protected]. at the time of opening the account the advisor didn't tell me the limit of deposit and set the limit only upto 50, 000. when i came to know about this i applied to increase the limit. but this also two months ago and still not changed and i am facing a lot of problems. they opened my account in the main branch which distance is 15km from my store and not easily accessible for me and i applied to change the branch and this also 6 months ago. every time they deduct the charges of over deposit and other branch deposit. i am very much irritated by this behavior of the bank. therefore i want you to take necessary actions on that or else i have to close the account soon.

pradeek kumar sahoo
[protected]

I am Avinash Kaithwas, having account number - [protected], DHANKAWADI, PUNE.

On 07 Jan 2017 to 06 Feb 2017 deduction was done from my account with out any information. If you want to deduct, kindly firstly inform. So requested you to refund for all this amount, otherwise i will go rbi and further action.

06 Feb 2017 AMB CHRG INCL ST & CESS FOR JAN2017 06 Feb 2017 517.50
23 Jan 2017 AMB CHRG INCL ST & CESS FOR DEC2016 23 Jan 2017 690.00
23 Jan 2017 AMB CHRG INCL ST & CESS FOR NOV2016 23 Jan 2017 579.42
07 Jan 2017 AMB CHRG INCL ST & CESS FOR NOV2016 07 Jan 2017 110.58

One of most cheated insurance company which i ever saw...

I have given cheque leaf for 50K which was already in cash by HDFC life on 16- Jan. I was under impression that, i will receive insurance bond soon as per the below email.

But, till date i have not received insurance bond..reason given documents are incomplete and policy is under process...
Then, why the hell you have deducted amount from my account ???

If in a first place you are not capable to check the documents and not able to issue the insurance bond...How irresponsible you are? Who has given you rights to do that?

Reason is very simple...HDFC Life will make money from your hard earned money in the form of Interest and on other side eventually you are losing the interest...because they are not returning money inspite of asking to re-submit the same documents again.

If documents are not clear and incomplete then why you have taken money????...i mean for what??? Why you have not checked documents before taking money???

Hi,

Please help me to settle Down my HDFC credit Card, i have been trying connecting HDFC customer care from past 2 Weeks for the same,

on every mail they revert after 2 days, and say that, in my credit card settlement
facility is not there, i dont want to continue with HDFC credit card, as well as cant pay the full payment, intrest on this card is double then i use,

please suggest here.

Regards
Kamlesh Kumar

Dear Sir,

I have applied for Top of HDFC personal loan no 41439948 and BT of citibank personal loan to new loan account no 45093805.I was told that Citiloan cannot be tranferred but still loan has been topped up and disbursed, but draft of Rs 4.53 lakhs received for citibank is lying with me, as Citibank has refused to accept prepayment before 12 months of loan.
Citibank loan 9 EMIs have been paid.
I wrote to HDFC customer care ref no. [protected] on[protected], ref no [protected] dated[protected], ref no. [protected] on[protected] and Ref No:[protected] on[protected] but no response is there,
I visited Bhiwadi branch for loan cancellation and was told that they have send a mail to the concerned Manager Mr Sehrawat whose phone number is [protected].I tried to contact this person for the last two weeks.Initially on 4th february he told me to visit any branch, there after he is not picking my phone nor approving the request for cancellation send by HDFC Bhiwadi branch.
I contacted the Sales representative who approached me for loan, she asked me for Rs 10000 for cancellation but latter set for Rs 5000. Now she is also not picking my phone.
Please do the needful to cancel the loan.

Dear team,
since from opting your card I never received e-statement to my registered mail regarding this I communicated your executive also till date I don't even find single mail from your end by soft copy or hard copy.I can openly say that most of my income I paid to your card but I want to know how much I paid your people response are very poor