HDFC Bank Complaints & Reviews

Address: 500015

Saving a/c — closing of salary a/c

Dear Sir/madam
Branch: Pavani Plaza, Secunderabad.
customer id : 70021638
A/c no : [protected]

i here by request you to close my salary A/c as the corporate company who got this account opened, duped all o[censored]s (employees) and is shutdown. I apologize, am not in a position to pay any charges to continue with this salary to savings converted account. Request you to kindly close the account and do the needful.

Regards,
Rahul Sharma
[protected]

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Kindly refer the below link for contact details of branch : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure. In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560032

Website: www.sbi.co.in

Hi, I hv made a bill payment of Rs 4000 through my SBI visa money but it's not reflecting in my hdfc credit card yet. I have attached the screen shot below. Please have a look and process my payment to the beneficiary account(HDFC Bank credit card).

I hope to have an update as early as possible or else HDFC will file a case against me.

Let me know if there is a requirement of any further details.

Thanks &Regards,
Ratul Hazarika
(+[protected].

+2 photos

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: 474004

I applied for personal loan amounting Rs. 120000/- in September 2014 and loan amount was got credited in my Axis bank saving account in the month of October 2010. From November onwards i am paying emi on regular basis through ecs.

But, till date i have not received any loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose .

My personal loan account no. Is [protected] . The tenure of loan is 3 years.

Please help and kindly forward the loan statement as well as personal loan schedule statement through e-mail. .

Regards
Akash Singh Chauhan
Mob no - [protected]
Email - [protected]@gmail.com

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Pls mail us at [protected]@hdfcbank.com from your registered email id along with below details track your loan account and get back to you with necessary documents: Loan account Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number

-Bejoy
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400072

Website: [email protected]

Hi,

I have done payment in Dmart Chandivali on 24 Dec 2016 with my debit card. The card was swiped twice since the merchant claimed that it hadnot received the payment. Later they said that they received the payment and have sent mail to HDFC bank to refund the amount of 541 rs which was debited twice. The merchant (D mart) has sent 4 mails to HDFC bank but I have not recieved the amount yet. I have also registered a complaint and the number is 1222962 but I dont get any update when I call the customer care. such behaviour is not expected from a reputed bank like HDFC. Higlhly disappointed. Please revert the amount. Its been 1 and half months now.

Regards,
Nitin Chopade.

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share you card / transaction details / complaint number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Bangalore, Karnataka

I have applied for loan bank employee from me deposit some money for NOC, Form 16 and to complete another formalities, now they denied for loan and also not return back my money .

i have received call from -[protected], [protected], [protected].

sandeep Chauhan -Citi grop[protected]
Priyameent kaur- CHD 085 Zonal manager-[protected]
Niharika :- Capital info :- [protected]

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Shrikant,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan application details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 560078

I have used my HDFC debit card in a petrol pump in Bangalore on 30 12 2016 for a 2000 rupees transaction. On that day I had inr 27844 in account. After deducting it was 25844. But the same amount with same reference number of transportation(041751) is deducted again on 9 Feb 2017 . My account Balance is INR 27205 now.. it was INR 29205.Why they are doing such things?? Why these farud transactions happening??

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/ card / transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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M

Manoj Chapkota

from Gurgaon, Haryana

Feb 10, 2017

Dear sir
I had applied for credit card the reference no is [protected]N1
I had submitted all the required documents . My application has been disqualified. I want to know the reason of the same and suggest if I can apply again

Regards
Manuj
Mob- [protected]

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Address: New Delhi, Delhi, 110058

Hi,

I Deepak Namdev credit card number- [protected] am writing to you regarding a big concern I am facing..

My salary of 20000 something got credited to my salary account and the whole fund was put on hold around 10300 I am in the process of settling my credit card and did not make payment last month as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 1 year ..I am trying to reach the collection department for the settlement of the card

Few minutes back i called on customer care exec took my complain and he gave me a no.[protected]/02/03 told me I will receive a call by 30 mnts and i also can call on same no and i called that no someone put me on hold afte that no one receive my calls on the numbers -[protected]/02/03/04..
And my two emi alredy bounced because of hold amount.

Please release the I understand the policies but the bank could have deducted the min dues..why the amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

I really need assistance because I am in great trouble..

Really, really look forward to you for some assistance..

Thanks,
Deepak Namdev
[protected]

Mar 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and will revert back in 2 business days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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D

Deeprox50

from Delhi, Delhi

Feb 10, 2017

I got a call this no and he asked my card details and otp [protected]

I am not secure to give them information pls resolve.

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Z

Zinran Khan

from Jasrana, Uttar Pradesh

Feb 10, 2017

My name gudiya khan account no.[protected] have change my old mobile no.[protected] to new [protected]. i am receiving about any transaction in my account.

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Address: Moradabad, Uttar Pradesh, 244001

Sir,
hdfc bank branch lagpat nagar moradabad ne 0 balance ka account bata kar mera s/b account [protected] open kiya tha.Per ab 3-4 month se 690/- per month kat rahe hain.Aur staff mera account close nahi kar rahe hain.
Plz 690/- rupee per month ke jo kate gaye hain woh wapas kar ke aaj hi mera account close karne ki kirpa karen.
Me aap ka teh dil se abhari rahonga.
Mohd ahmed
[protected]

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 10, 2017

Sahilrishi's response After contacting bank managers, sending countless emails, reminders, bank has not refunded my money, the third class bank in the world, government banks are far better than this bank. Helpless staff and bank. Will never ever recommend this bank to anyone.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days[protected]

-Bejoy
HDFC Bank Customer Assistance

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S

Sahilrishi

from Faridkot, Punjab

Feb 10, 2017

I am complaining from the month of September, 2016. But till date nobody is taking any inciative, literally I never expect such a poor service from a reputated bank, I have sent more than 60 emails on your bank email id, but a hopeless response.

Plz close my s/b account - Comment #2657541 - Image #0

Plz close my s/b account - Comment #2657541 - Image #1

Plz close my s/b account - Comment #2657541 - Image #2

Plz close my s/b account - Comment #2657541 - Image #3

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Address: Hyderabad, Andhra Pradesh

Hi,
This is related an incidence on 7th Feb'17.

I have tried withdrawing 4500 rs from ATM but amount was not withdrawn as 500 notes were not available in atm but amount of 4500 has been deducted from my saving account.

After this I have tried withdrawn 4000 rs, that transaction was successful.

Please let me know when I will be getting 4500 rs in my account back for which transaction was unsuccessful.

Need help ASAP as its matter of 4500rs which is huge amount.

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/card / ATM details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Bangalore, Karnataka, 560016

Website: www.consumercomplaints.in/new_complaint

#### 2ur Hdfc bank irritable bank ever seen in my life this message to social media bloody ####er if you people not refund my amount of rs.800 within 24hrs account number [protected]
I am feedup with ur nonsense rules mother #### off I need my refund or else next all dis will be updated in social media mind it... No1 should open account in your bank anymore cheater bank i[censored]r not refunding amount in my company I vil inform this and cancel all the accounts mind it

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 09, 2017

Updated by Shek Ar SaNu I need my 1200rs refund within 24hrs or else I am gonna close all ur accounts and let's know evey1 how cheating company ur CEO running Thu bloody ####

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1) Date and amount of deduction of charges 2)Reference number for the transaction if any

-Bejoy
HDFC Bank Customer Assistance

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Address: 380050

I had made an imps transfer on 8th febuary 2016 from hdfc bank to Axis bank imps reference number[protected]
Although amount was deducted from my account and even i got an sms for debit of money from my account but beneficiary did Not get credited with the amount. The status remains the same as on 9th Feb 2016 also and neither my account is credited back nor beneficiary account is credited with the amount. Please help resolving.

+1 photos

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Ghaziabad, Uttar Pradesh, 201010

Website: Www.consumercomplaints.in

Sir I and my husband applied for home loan from hdfc bank office at Radisson blu, Kaushambi, Ghz. We have provided all the papers which they asked along with a cheque of Rs. 5720, cheque no037216 Axis bank. They forward our file and send us file number, user id no, password for online access.After keeping our papers for a week, they said your loan can't be sanction and they clear our cheque. They are not telling correctly the reason for cancelation of our loan and also not refunding complete amount of our money. My question is this, if they have not sanction the loan then for what they are charging.I want my money back. Plzz do check all these. Thanks Mrs Hina W/O Ansar Hussain, [protected], [protected]

Mar 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan application details, cheque details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh, 500074

Recently I have received credit card, after that some customer care team called me and offered me insurance. but i strongly refused. even though they have sent me insurance policy with the number of PP000132.

I am requesting you that Please cancel the Policy . till now I have created even ATM PIN also as well as I have not used . So if it is not resolved i will not pay any bill.

Mar 13, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

HDFC Life Customer Care's response Hi, we regret the inconvenience caused. We request you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks (HDFC Life)

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I have been wasting all my time for this for the past one month. The cheque I deposited in my bank account bounced due to misplaced signature. I am unable to get my hands on it.

Please tell me where my cheque is. The courier details given is invalid. I called Professional Courier and they said it's an invalid no.

Cheque no - 021784
Cheque issed by - State Bank of Mysore
Courier tracking no provided by HDFC phone banking - BLR[protected]

Mar 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Pls mail us at [protected]@hdfcbank.com from your registered email id along with your contact details, account details, cheque date, amount and drawee bank, complete address of the branch or atm where the cheque was deposited and cheque number for further assistance

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560037

My card no is [protected]
My card valid up to Jan 1 2017. I have sent change off address and phone no form with proof to thiruvanmiyur branch on Jan 14 by professional Courier .

The courier has been received by the branch on Jan 17 at evening 4 o clk. Here attached delivery status fyi

Still address not yet updated as per telecaller reply
And they are not received my courier.

I want pay balance due in my account but I will pay once I received my new card. So pl dnt give any charges till that in my account .
Waiting for ur actions on this issue. Always branch not updating courier received status n requirement . Am highly disappointed
To which account no I will pay balance. Am scared to pay on old credit card no. I have informed hdfc bank several times.
Not yet taken action.
PL do the need

Regards..
Saranya.R

+2 photos

Mar 1, 2017

Complaint marked as Resolved

It's not resolved who it's resolved I didn't get any information from bank

HDFC Bank customer support has been notified about the posted complaint.

Feb 15, 2017

Updated by Saranya K consumer complaints logo
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ConsumerComplaints.in › HDFC Bank › HDFC Bank — HDFC credit card service
[Resolved] HDFC Bank — HDFC credit card service

1 Review
Sa Saranya K on Feb 9, 2017

My card no is [protected]
My card valid up to Jan 1 2017. I have sent change off address and phone no form with proof to thiruvanmiyur branch on Jan 14 by professional Courier .

The courier has been received by the branch on Jan 17 at evening 4 o clk. Here attached delivery status fyi

Still address not yet updated as per telecaller reply
And they are not received my courier.

I want pay balance due in my account but I will pay once I received my new card. So pl dnt give any charges till that in my account .
Waiting for ur actions on this issue. Always branch not updating courier received status n requirement . Am highly disappointed
To which account no I will pay balance. Am scared to pay on old credit card no. I have informed hdfc bank several times.
Not yet taken action.
PL do the need

Feb 25, 2017

Updated by Saranya K Received card but pin no is not received till now

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Address: East Godavari, Andhra Pradesh, 502032

People who wanted to opt for hdfc sampurna smruddi plan be cautious.
I have take this plan and paid al the premiums but im just getting my premium amount back with no benifit at all.They claim so much huge amount as bonus before taking this plan but now its now its of no use, There is a person namely rupa sitting in hdfc branch aashok nagar hyderabad.She cheated simply by saying all fake things.

Mar 16, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

HDFC Life Customer Care's response Hi, we regret the inconvenience caused. We request you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks (HDFC Life)

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Address: Jodhpur, Rajasthan, 342003

Website: [email protected]

Dear Sir,
on 13 Nov 2016 i m used my ATM card at Jodhpur express for RS. 1301/-. according to merchant his bank not received the amount but same amount debit to my account so i pay with another way to merchant. i was complaint in hdfc phone bankers and also Hdfc bank. after 15 days the same amount credit to my account. again the same amount deduct in my account on 21-12-16 .i m complaint again on next day that means 22-12-16 and my complaint No. 1203326. after many time visit in hdfc bank but till time i don't have received amount.

my name is neelam malakar my account no. is A/c No. [protected], A/c No. [protected]
IFSC Code: HDFC0000142
Branch: JODHPUR - RAJASTHAN
Swapnadeep, 57 - B, , 9th Chopasani Road, , Jodhpur - 342003, Rajasthan

+3 photos

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We have raised chargeback on the acquiring bank and your account will be credited by February 24, 2017 provided we do not get the representment proof i.e proof of transaction from the acquiring bank.

-Bejoy
HDFC Bank Customer Assistance

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Address: Karimnagar, Andhra Pradesh, 505001

Website: [email protected]

Dear Sir,

i will pay my hdfc insurance Policy No.: 16864628
Plan: HDFC Life ProGrowth Plus
Due date: 26/11/2015
Premium amount: ₹ 12500 half yearly byt I was paid two times pl send my paid receipt urgent today only, I will submit income tax proof today pl.

but i have not receive to my payment two half years receipt pls conform my policy
status & contact my phone no [protected]
mail id [protected]@gmail.com

HDFC Life customer support has been notified about the posted complaint.

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Address: 560092

Hello,

Customer ID: 57291465

NRE/NRO Bank Account/s: [protected], [protected]

As i live in Auckland, Newzealand & i donot intend to use above nri/nre accounts as there are no hdfc branches here. I would like to close these accounts

Please kindly close the accounts. I am unable to visit branch and close the accounts. both these accounts are been not used by me over 12 month. as per rbi norms please clear off negative balance account due to non maintaining minimum balance & close the accounts

Regards

Bhasker Joshi

Mar 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, through Social Media, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. The Account Closure form is available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) Kindly refer the below link for contact details of branch : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

-Bejoy
HDFC Bank Customer Assistance

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S

Sang12

from Gurgaon, Haryana

Feb 9, 2017

I have applied new debit card twice . Last time I have applied one month back . Still I didn't get the card . Kindly help me to get the card .

reference number : EM[protected]

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Address: New Delhi, Delhi

Dear sir,
When i was booked a ticket from irctc on 04.02.2017 my transaction was fail;ed & as per irctc amount was refunded on same date vide cancellation id/refund id no.[protected] on date 04.022017.& as per your sms dt.04.02.2017 amount was credited/reversed by irctc 12027 rs.1875/-
But, till date the amount was not credited in my sb a/c no.[protected]

Please look in this matter & amount of irctc refund to be credit in my a/c.

Mar 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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