HDFC Bank Complaints & Reviews

Around 4 years ago i was late with the payment and i got charged with around 500rs. when i called the call center then he told me that company will reimburse my charges, which didn't happen and i stopped using the card. last year i applied for credit card at standard charted bank, my application was rejected because i was defaulted in hdfc card payment. i contacted hdfc bank and paid the full amount which was now 5000rs. i didn't settle but paid the full amount due. hdfc bank gave me no due certificate and told me that my cibil will be cleared within 3 months. its now 7 months so i applied for a card and got rejected again because i was still in the defaulter list in hdfc bank.
i also applied for a card in hdfc bank just to see if they actually have cleared my account and they also rejected which proves i am still at the defaulter list in the bank.
then i contacted the bank and told them whole story and they told me that they will issue the card but today i got the mail that they can't issue because my cibil is not up to the mark.
how the hell my cibil will be cleared as you have ruined it. i don't care about the hdfc bank credit card all i want them to clear my credit history.
i don't know what to do as i already have paid full amount what else i can do.

Online policy got canceled due to HDFC Life system technical issue and NO money refund as of now (2 months)

#30 Nov 2016
I tried to purchase 2 policies from HDFC, but facing trouble in their system.
(When I submit the Proposal form it says " There is an error. Please try after sometime." )
Policy details for me :
[protected],[protected]

Policy details for my spouse:
[protected],[protected]

#20 Dec 2016
After lots of email, calls and wasting almost a month I request them to cancel my policies and return money!
To which they (Aniket Lawate | Associate Manager | Closure Desk - Online Team | HDFCLife) replied as cancellation accepted and my money will returned in 8-10 working days.
But no money returns as of now (more than 2 months as I am writing)
Email IDs i wrote to :, , "Preeti Singh"

Cell numbers:
[protected]
[protected]
Aniket[protected] /
Persons I spoke on the call: Pawan, Rasjeet and lot many

#06 Feb 2017
Till todays I have wrote numbers of email to stake holders and done dozens of calls. Still I see no firm progress ware made neither any sensible answer given to me!
Few Complaint #: [protected], [protected], [protected]

Dear Sir,

My name is Mubeen Khan i worked in an organisation from Feb 2015 to April 2016 after that i left that organisation due to start my study. But at the time of working there, company open an account for salary transfer in hdfc bank as details below.
Account Number- [protected]
customer id[protected]
A/c open date- 30/08/2015
Branch code- 484
Branch name- Sunder Nagar New Delhi,

So, Now as i have mention that i have left organisation but after this bank start to fine in my account without any information me and now as i left that organisation i am not living near that branch. i did many time complaint to customer care but did not get any satisfactory solution.

so please take a action regarding my complaints and closed my account.
i dont want to used this account further.
(I can't be go personally in branch because branch is in delhi and i don't living there.)

thankyou...

Dear,

Yesterday i registered my HDFC credit card to HDFC salary account, when i was trying to make the credit card payments using Net banking, unable to make the payment stating no card are mapped to the USER, can u response as soon as possible & please provide with the information how long it will to reflect in my accounts after registering a credit card.

My Card number is: [protected]

I did not used the card but then too Rs. 22, 01, 02 cut in the morning toady at around 10:00 AM...

HDFC people are not responding.

Kindly solve, Kindly call soon, URGENT Sir!

Currently my Account balance was 10 Lakhs,
now it is only 8 lakhs, I don't know what's happening.

Thanks,
Verma Prasad Rohit

Phone: [protected]

RVery unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 100 + service task and that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight.. It is clear to close the account in hdfc bank. Even i will suggest every body to close account in hdfc bank.

They have deducted 28.75 rupees from my account thrice in a single day. totally 86.25 Rupees with description "EAW DECCHG" and "NWD DECCHG "
I don't understand the logic behind it.

I used credit card for petrol and I swipe for 200 but 211 has been deducted from my credit card. And the swipe bill doesn't have the amount 211. I authorize to pay 200 not 211.

Dear HDFC can you please explain me?
I have been using HDFC for a very long time with trust and they broke it completely when I started checking my statements.

It is very hard to take the fact that HDFC does deduct money without your notice.

Sir i have made payment of hdfc credit card on 21st jan 2017 received a confirmation msg from hdfc for the same .and on 2 feb i received call and credit card statement mentioning no payment received on continuously follow and even writing email to hdfc no revert just a auto mailer seems hdfc not interested in solving the issue with tat more then 48hrs

In response to your correspondence [protected], the details of Insta Loan as per the details stated below for which I never applied.
Loan No.[protected]
Unsecured loan type/intra loan Amount Rs. 12000/-(Twelve Thousand) Time 12 months
The above said loan and an Insurance scheme were given by stealing my anticedients from HDFC Bank from where loan vide agreement No. 35406268 amount Rs. 750000/- was taken. The undersigned returned the draft of Rs. 12000 and the insurance scheme at the same address. The insurance scheme was taken back by the HDFC bank but the Intra loan for Rs. 12000/- was credited to my account when I consulted the bank official I was told to pay Emi1070 P/M. I paid all the EMS. But Rs. 6000/- is still shown pending against the credit card. I never used credit card of HDFC Bank.
I requested the officials that I never used credit card, my account is put under CIBIL and the problem was not addressed. I am now denied to get benefit of lower intenert rate on my loan 750000/- I am being harassed by collection centre again and again without any fault.
Kindly solve the problem.

Dr. Shamshad Ali
[protected]

I have submitted my all the documents to HDFC credit card person named Ashwini ( upper Govind Nagar Malad East) I have submitted her my documents 3 times but she is not sending it forward and keeping my documents with her self only I received call 3 times saying my documents are not submitted I dnt knw way to do I am fed up itz 2 months I called her several times she doesn't picks up my phone nor do I get any kind of response when I messaged her I'll do complaint against your self she's replied me okay I mean if no action is taken against our feedback or complaint than what's the point wasting our time and we have selected this bank because of service if this is going to happened in future than I won't be with HDFC bank anymore nor will my family members ...I hope I get a reply and my credit card issues is solved

Dear Sir,
Have a nice day.
This is to inform you that, i have saving account in your bank, karelibaugh, vadodara having below mention credit card issued on 2010 which was expired on 2013 than i haven't got any renewal card from your end.

credit Card No.[protected]

Saving Account No.[protected].
but still my saving account having credit card linkage showing due to this i unable to close my account.
Request to do needful for the same on top priority.
As i followup since last 06 month but could not close my account
Hope for favorable reply and resolve this issue.

Sir,
I have a policy with your bank policy no:[protected] at a yearly premium of rs 25000 and forcefully staff of your insurance company open this in name of my mother and my mom and dad are not educated so they don't have any knowledge regarding this policy.my 2 installment are paid and when my dad told me about this all policy was lapsed..its not our fault your insurance company staff told us they will come every year to collect cheque but 2 years they came and after this they not came my dad called him many times but we don't received any proper response and branch is also not here in my city and my dad not educated so they not knew about this..so I request you to please return our money as in good faith of your bank we made a policy..
Otherwise I have to go to consumer court for our right..
So please reply me as soon as possible.
Thankyou
Regards:-
Rakshit bafna
[protected]@gmail.com
[protected]
[protected]
[protected]

I had bought policy(sampoorn nivesh)online from my Mobil app on 16/12/2016 and the application no is[protected] and my money was debited from my account but till date not received any documents and its very difficult for me to communicate as I'm in UK at the moment experienced a very bad service from hdfclife as never expected have more policies thinking of withdrawing them.

MY Forex card was misused for transaction, raised the complete by providing every details . Called N number of times sent nearly 30 emails . everytime same response .
"Thank you for writing to us.

This is with reference to your query regarding disputed transaction.

The Reference number for your query is FPQ31986 We fully understand your concerns expressed towards the Purchase transaction. In this regard, we would like to inform that we have initiated our investigation with the concerned merchant regarding the transaction. We would revert once we receive a response from them

Looking forward to your patience and cooperation in the interim. "

Why to run a bank, if there representatives can't answer to email .
Just Copy past the same message to every query .

Hi

This is poor response from HDFC bank. No response from escalation dept .
Raising so many tickets, they are not responding.

Without my authorization, the bank deducted 28.75 Rs. for fuel surcharge.
Even central govt said no bank should charge additional charge if cards are used in fuel stations. Even other banks giving offer if we use cards.

What is wrong with HDFC.? What is digital then if you are making fine on the customers ?

Then HDFC have to fill all the ATMs with cash..?! Always no cash..how we can fill fuel then with cash ?

This is frustrating ...

Please revert me back the charges immediately. I cant keep sending tickets.

The worst service and worst manager and useless bank ever I have seen no one know any information or authority to do anything. I have took hdfc life insurance using my credit card. They called and said you have a offer to buy hdfc insurance using your credit card and you can change it to emi so tell your card number and otp your hdfc life savings will done and emi will be changed in one week, after paying the amounts they are emi is internal policy so you dont have emi offer so pay amount fully. This is cheating and if I ask also no proper answer and no call back from any team even after registering complaints then why you are running the bank. and everyone says we are just alllowed tell information everything is mail and customer care. But they never respond. I dont have account in HDFC you will give me credit card, personal loan in HDFC and HDFC life insurance which are not eligible. But you are not giving the easy emi option which you said to me when I bought the card. Are you really following bank process. THen why you are appointed managers if noone has right for anythings

On 27th Jan Using PAYZAPP mobile app I have recharged TATAsky DTH account. The money got debited from my HDFC bank account and I got a msg also received a message from Payzap saying transection is successful.

Now to my greatest surprise, only after few days I realized that the DTH was not recharged. When contacted Tatasky they informed that they have not received any recharge on 27th. So, that means the money has not gone to the merchant, whereas Payzap sent me a message saying the transection was successful which is misleading. The Money which was got deducted was never refunded and never reached the merchant.So basically the money is lost ! Now our government is encouraging all to use digital transection and use mobile apps, this is the classic example to fraud done by one of the best banks on India. If I would have not checked with tatasky, i would have never got to know about it.The common man should know how they can be cheated by using HDFC bank apps.
my customer no - 8044613

Dear bank,
i am very disspointed from your bank service, yesterday i request withdrawn from atm, my 10000rs has been deduct from my account but same is not withdrawl from my account, i request to you please credit the deduct money to my account, i am leaving in muzaffarnagar town and i need so much of my money.. last 4 digit of my account is 4566.

Regards
rishi

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account now i have been charged negative something more than 4000rs
but i want to use this account because need make FD in the HDFC so Kindly update my account and maintain ZERO Balance as RBI Has Said that no customer will be charged for non maintenance or Zero Balance

Account No=[protected]
Name-Niranjan Kulkarni

I am a HDFC salaried account holder who was cheated by HDFC Mumbai HDFC ERGO insurance department.HDFC ERGO member called me and activated a medical policy 50877934, HN[protected] (YEAR[protected] for which I used to pay monthly installment through my credit card number [protected] .But after 3 installment I realized the extra service charge which I was paying and decided to pay complete remaining insurance amount. So I did a full payment of the policy close to 6K and confirmed with the HDFC ERGO representative that all my dues are done and there is no more money to be paid from my end.

Agent code:[protected], Agent name: HDFC BANK CC HEALTH.

But later realized(after a year or so) that representative had not closed my account with full payment successfully and there was a due of some hundred.this in later stage accumulated the interest and now I got to know its near to some ig thousands I have to pay, but this not my fault and I am badly affected by CIBIl and not able to posses any credit card.

I am very much upset with the behavior and service of the HDFC bank.I am holding my salaried account from almost 6years in the HDFC bank.I request to wave off the credit outstanding amount for which I am no longer Responsible and would request the team to provide me a HDFC credit card.