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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1258

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S
souja
from Delhi, Delhi
Feb 9, 2017
Resolved
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Address: East Godavari, Andhra Pradesh, 502032

People who wanted to opt for hdfc sampurna smruddi plan be cautious.
I have take this plan and paid al the premiums but im just getting my premium amount back with no benifit at all.They claim so much huge amount as bonus before taking this plan but now its now its of no use, There is a person namely rupa sitting in hdfc branch aashok nagar hyderabad.She cheated simply by saying all fake things.
Mar 16, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2017
HDFC Life Customer Care's response
Hi, we regret the inconvenience caused. We request you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks (HDFC Life)
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    N
    neelam malakar
    from Jodhpur, Rajasthan
    Feb 9, 2017
    Resolved
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    Resolved

    Address: Jodhpur, Rajasthan, 342003
    Website: [email protected]

    Dear Sir,
    on 13 Nov 2016 i m used my ATM card at Jodhpur express for RS. 1301/-. according to merchant his bank not received the amount but same amount debit to my account so i pay with another way to merchant. i was complaint in hdfc phone bankers and also Hdfc bank. after 15 days the same amount credit to my account. again the same amount deduct in my account on 21-12-16 .i m complaint again on next day that means 22-12-16 and my complaint No. 1203326. after many time visit in hdfc bank but till time i don't have received amount.

    my name is neelam malakar my account no. is A/c No. [protected], A/c No. [protected]
    IFSC Code: HDFC0000142
    Branch: JODHPUR - RAJASTHAN
    Swapnadeep, 57 - B, , 9th Chopasani Road, , Jodhpur - 342003, Rajasthan
    Mar 20, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 14, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We have raised chargeback on the acquiring bank and your account will be credited by February 24, 2017 provided we do not get the representment proof i.e proof of transaction from the acquiring bank.

    -Bejoy
    HDFC Bank Customer Assistance
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      T
      T. Kanthaiah
      from Tanuku, Andhra Pradesh
      Feb 9, 2017
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      Address: Karimnagar, Andhra Pradesh, 505001
      Website: [email protected]

      Dear Sir,

      i will pay my hdfc insurance Policy No.: 16864628
      Plan: HDFC Life ProGrowth Plus
      Due date: 26/11/2015
      Premium amount: ₹ 12500 half yearly byt I was paid two times pl send my paid receipt urgent today only, I will submit income tax proof today pl.

      but i have not receive to my payment two half years receipt pls conform my policy
      status & contact my phone no [protected]
      mail id [protected]@gmail.com
      HDFC Life customer support has been notified about the posted complaint.
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        B
        bkjoshi76
        Feb 8, 2017
        Resolved
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        Resolved

        Address: 560092

        Hello,

        Customer ID: 57291465

        NRE/NRO Bank Account/s: [protected], [protected]

        As i live in Auckland, Newzealand & i donot intend to use above nri/nre accounts as there are no hdfc branches here. I would like to close these accounts

        Please kindly close the accounts. I am unable to visit branch and close the accounts. both these accounts are been not used by me over 12 month. as per rbi norms please clear off negative balance account due to non maintaining minimum balance & close the accounts

        Regards

        Bhasker Joshi
        Mar 12, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 09, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, through Social Media, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. The Account Closure form is available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) Kindly refer the below link for contact details of branch : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

        -Bejoy
        HDFC Bank Customer Assistance
        I have applied new debit card twice . Last time I have applied one month back . Still I didn't get the card . Kindly help me to get the card .

        reference number : EM[protected]
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          C
          cpm111
          from Vijayawada, Andhra Pradesh
          Feb 8, 2017
          Resolved
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          Address: New Delhi, Delhi

          Dear sir,
          When i was booked a ticket from irctc on 04.02.2017 my transaction was fail;ed & as per irctc amount was refunded on same date vide cancellation id/refund id no.[protected] on date 04.022017.& as per your sms dt.04.02.2017 amount was credited/reversed by irctc 12027 rs.1875/-
          But, till date the amount was not credited in my sb a/c no.[protected]

          Please look in this matter & amount of irctc refund to be credit in my a/c.
          Mar 12, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 09, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            U
            U-day Benjamin
            from Hyderabad, Telangana
            Feb 8, 2017
            Resolved
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            Resolved

            Address: Ranga Reddy, Andhra Pradesh, 500050

            05 feb 2017 pos 416021xxxxxx9054 amazon pos debit hf[protected] 05 feb 2017 1, 299.00 11, 889.48

            05 feb 2017 pos 416021xxxxxx9054 amazon pos debit hf[protected] 05 feb 2017 1, 299.00 10, 590.48

            First payment was unsuccesful on amzon.com
            Ecound payment was succesful

            Money was deducted twice on my account.
            Need help on this.

            Uday
            [protected]
            Mar 12, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 09, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            Dear sir /madam please my account is close my name santosh Devi /account number .[protected] pls close... The Second times complaint is cast and no attention being paid to you form ..is to close my account please dear Sir. Thanks
            I want noc for my tvs star sports bike please clear my this case with arjant basis bcz i want need for that document

            BIKE DETAILS
            TVS STAR SPORTS
            GJ 01 JB 4584
            FINANSE WITH SENTURIAN BANK OF PUNJAB LTD.

            PLEASE RESOLVE IT...
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              K
              kvsk1990
              from Delhi, Delhi
              Feb 8, 2017
              Resolved
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              Resolved

              Address: Udaipur, Rajasthan, 313001
              Website: www.hdfcbank.com

              I have been charged Rs.748 recently as depository charges on 30 Jan 2017 and Rs 114.38 on 16 Jan 2017. I havent used my demat account and still these charges have been levied The customer care of HDFC does not work at all. I mailed them many times but there was no response. This is very pathetic as HDFC has been looting its customers and failed on its promises. They promised free demat services but now they started charging. Below are the transactions:

              30 Jan 2017 DEPOSITORY CHARGES DEC[protected] 30 Jan 2017 748.12

              16 Jan 2017 DEPOSITORY CHARGES DEC[protected] 16 Jan 2017 114.38
              Mar 14, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 09, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                samrutha
                from Bengaluru, Karnataka
                Feb 8, 2017
                Resolved
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                Resolved

                Address: 600093
                Website: Consumer Complaints

                Hi, i have hdfc salary account from may 2014 on words. Without any information every month amount deducted from my account.
                19/08/2016 - ecs dr return charges 100816 –170.57
                03/10/2016 - ecs dr return charges 100816 – 691.93
                03/10/2016 - ecs dr return charges 120916 –862.50
                20/12/2016 – ecs dr return charges 121216 – 147.49
                03/01/2017 – ecs dr return charges 121216 – 36.00
                12/01/2017 - ecs dr return charges 100816 –219.01
                12/01/2017 - ecs dr return charges 100816 –862.50
                17/01/2017 - ecs dr return charges 100816 –346.49
                08 feb 2017 ecs dr return charges[protected].01
                08 feb 2017 ecs dr return charges[protected].50.

                Kindly do the needfull
                Mar 13, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 09, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  S
                  Sekhar Sahu
                  from Bengaluru, Karnataka
                  Feb 8, 2017
                  Resolved
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                  Resolved

                  Address: Khordha, Odisha, 751001
                  Website: online.hdfc.com

                  I was looking forthe details of the loan documents vs what i have signed while receiving the first payment of disbursement and i have been told that i will get a copy of all the documents that i am providing and the list of originals i have submitted but i haven't received anything yet .

                  There are several calls I have made and application i have submitted in the bank but there is no response from the bank .

                  Also i have raised several calls at HDFC customer support and all in vein .
                  Mar 14, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 11, 2017
                  HDFC Bank Customer Care's response
                  Dear Sekhar,

                  Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                  Regards,
                  Team HDFC Home Loans
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                    S
                    sulurmani
                    from Coimbatore, Tamil Nadu
                    Feb 8, 2017
                    Resolved
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                    Resolved

                    Address: Coimbatore, Tamil Nadu, 641026

                    To-day I have visited the Trichy road Branch, Coimbatore of HDFC, where I am having account (Customer ID[protected] and met the Relationship Manager assigned to me as I am being given the status of Imperia customer to enquire about TDS/filing Form-H with regard to the Fixed Deposit dated 1.12.2016. I was just shown a person, who asked me to wait. After wainting for more than 15 minites, on contact, I was asked to wait again. Nett result, I have not obtained the infornation about TDS. Is this the way the RM behaves. Even a regular customer is getting more response and whereas, the Imperia customer is getting this sort of treatment. The horrible experience I had to-day makes me think, why should I be a Imperia Customer. Hence, I want to get away from the catogery of Imperia.
                    Mar 13, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 09, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, name of the RM, your contact number, Account number and branch address to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    I have not received any hard copy of statement of credit card although it comes on email properly. Every month I receive a mail that my address could not be traced. This is same address on which cards were delivered.
                    . Mine address is very simple and every courier person locates it very easily either it for bank statement or for anything else.
                    Hi,

                    Why I have been charged in below TXN without my notice. Could you please let me know at the earliest.

                    1. DC INTL POS TXN MARKUP+ST[protected] Charged 26.16 Indian Rupee.

                    Thanks in advance.

                    Regards,
                    Pintu Viswas
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                      A
                      anand Mundhada
                      from Korba, Chhattisgarh
                      Feb 8, 2017
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                      Address: Akola, Maharashtra, 444001

                      CLAIM NO C[protected]

                      Myself is anand Mundhada,

                      Took insurance from L&T insurance.. then it got merged with Hdfc General insurance. They approved my claim n next day told me.. we have done RTGS in ur account... given me Rtgs refernce NO.. WHICH PROVED to be fake when enquired in bank.

                      Later on called higher officials they told...

                      your payment yet to be done.. still they have not credited my account with Claim money.

                      Worst experience with hdfc general insurance...

                      Guys think before u take it.

                      Thanx you..
                      anand mundhada
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                      My axis bank ATM card was lost and i am not agree to renew the card of cpp without my permission company was taken money from my bank.so, yiu please immediately my money refund. Company was taken money amount is 1599 rupees.
                      My membership no is IA1495310.
                      Mansukhbhai Arjanbhai Chavda.regarding.
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                        S
                        Saurabh Kalan
                        from Mumbai, Maharashtra
                        Feb 8, 2017
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                        Address: Mumbai City, Maharashtra, 400076
                        Website: HDFC

                        230 Rupees deducted From my HDFC account with caption "STOP CHEQUE CHGS INCL ST & EC".
                        What is this? why my money has been deducted without informing me?
                        You should be transparent to your customer.
                        I want my money back as soon as possible.
                        This is the worst experience I am facing with HDFC bank,
                        I have only 760 Rupees in my account and from that amount you are deducting 230 rupees?
                        What a cheap thing happening with HDFC.
                        Worst bank ever.
                        Mar 11, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 08, 2017
                        HDFC Bank Customer Care's response
                        "Dear Customer,

                        I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance"
                        Hello,
                        I am Nikhil S Bangar.

                        Customer Id :: 54655857
                        Account no :: [protected]

                        I have paid my last generated credit card bill but still, it is showing the same and due to that I am unable to use my credit card which is declined any further transaction. As I have already paid my bills so I want to get it resolved ASAP.
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                          S
                          Sänööp Krïsh
                          from Mysore, Karnataka
                          Feb 8, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Good morning sir ...my name is sanah abhinand I have debited some amount in my account and it is salary account and some amount 1390 has been deducted from my account without any valid reason and I did not get any msg or E-mail from the HDFC bank.This is not fair and amount deducted from twice 690 from my account. My accessing net banking I get shocking and looking to the statement the amount detuted for maintaines purpose.. What is this...?? I want my Money back and should be refundable as soon as possible... My customer ID 57009830...and my a/c number [protected]...so please taken as consider and I want my money as soon as possible...
                          Mar 14, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 09, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have taken up the matter with concerned team and will respond to you in 5 working days

                          -Anay
                          HDFC Bank Customer Assistance
                          Hi very good evening.i have opened savings account from hdfc.suddenly they have deducted amout of 410 and in my account negetive ballance showing 1000 for amc charges. I need my money back.kindly do the need full as soon as possible.my customer id is[protected]. My a/c no [protected].
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                            S
                            Sunderdeep Singh
                            from Moga, Punjab
                            Feb 7, 2017
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab, 141012
                            Website: hdfcbank.com

                            Hello Sir,

                            My name is Sunderdeep Singh, Acc Number: [protected] at Anna Salai Branch, HDFC.

                            In last 4 months or so, HDFC has deducted over 2500 for AMB charges. I never get any warning when I have less balance. There are about 6 transactions in the statement attached in which they have deducted around Rs 640 every month. I have tried to maintain proper balance for last 3 months or so but still they have deducted. In Jan 2017, I kept proper balance but they still deducted Rs 340.

                            I request you to please give me refund for the amount you have deducted or else I will take a legal action.
                            Mar 14, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 09, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that you have written to our Grievance Redressal Cell and will receive a response with reference number[protected] within 3 working days

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              D
                              Dharminder Arora
                              Feb 7, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110019

                              I am HDFC bank customer having account number [protected], I received message today around 9 pm that a transaction of 4929.16 is made on my debit card in london at AGODA HOTEL RESORT, however I never done that transaction and the card was with me all the time, and I am in India. Please look into the matter and resolve the issue asap. I am really surprised how this can haapen without cvv, pin or password. Please resolve this issue.
                              Mar 11, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2017
                              HDFC Bank Customer Care's response
                              "Dear Customer,

                              I request you to share your account/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance"
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                                H
                                Hanmant k
                                from Bengaluru, Karnataka
                                Feb 7, 2017
                                Resolved
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                                Resolved

                                Address: 560045

                                Hello
                                i am hdfc bank customer
                                Branch : vijay nagar, bangalore

                                I have been trying to contact many time but no use
                                my account balance is (-3900) negative due to maintaining insufficient balance

                                I am no longer using this account I request you to please close my account

                                for every month they increasing negative balance ..

                                i am looking for your valuable acknowledgement ..
                                Mar 29, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 08, 2017
                                HDFC Bank Customer Care's response
                                "Dear Customer,

                                I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance"
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                                  J
                                  jeeetchopra
                                  from Balotra, Rajasthan
                                  Feb 7, 2017
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                                  Address: Mumbai City, Maharashtra, 344022

                                  I have paid Rs.8640 for my Policy on 7-11-16 for HDFC click to protect Term Policy. But till today, the policy was not issued to me.Even my medicals are perfectly updated and all documents are submitted.

                                  But as per mail conversation, company's representative said that there is a technical mistake due to which policy is not being issued.

                                  Please issue my policy or refund my whole money.
                                  Policy No. 18789669 [protected]

                                  From Jitendra Kumar Chopra
                                  [protected]
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    Joe Selvaraja
                                    from Bengaluru, Karnataka
                                    Feb 7, 2017
                                    Resolved
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                                    Resolved

                                    Classic Assurance Plus - Cheated with wrong infomation by HDFC Life Broker Vizza (Code:00542801)

                                    Address: 600010
                                    Website: www.hdfclife.com

                                    Below is a detailed complaint i gave to HDFC Life on 19 Nov 2016. Still now i have not got a solution from HDFC on the money i have lost. They got back to me in between saying that they have given warning to the sales person at Vizza Brokerage, but that does not solve my problem or get back the money i paid. Now HDFC also stopped responding. Somebody please help.

                                    =============================================================br...
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                                    Eshwar chengta
                                    from Sandur, Karnataka
                                    Feb 7, 2017
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                                    Address: Bangalore, Karnataka, 560078

                                    Hiii I'm ESHWAR my cus I'd is 7023840 I have added 3000 amount from my HDFC debit card amount has detected from account but not added in wallet I have asked 3 to 4 times to Paytm customer care they are saying to ask bank so plz kindly check it and refund the amount and on 5 I have transferred 3480 from BHIM app it's also same amount has deducted but not transferred so plz check and resolve this problem
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Prabhu A
                                      from Mumbai, Maharashtra
                                      Feb 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600110

                                      Dear Team;

                                      This mail is in regards to the credit card payment for my card [protected].

                                      There is a outstanding in my card which had crossed my credit limit.

                                      I pay minimum amount due every month. For past few months there were 2 months due, in which I clear one month due.

                                      But on the last statement generated on 15th Jan 2017, there was 3months due pending, in which I paid 3300rs on 4th Feb 2017. So there is 2 months due pending to be cleared from my side.

                                      I was planning to pay my balance two months due in another few days time.

                                      I am using this card since 2010 and till date I am paying my dues with over limit charges, interest and late fee without any hesitation.

                                      I am using this card for past 7 years and the card got expired on September 2016 for which I have not received the new card.

                                      But yesterday without any prior intimation, my bank account balance went on hold. I was having a account balance of around 6800 rupees approx which got hold with out any prior intimation to the customer. The bank account balance went to zero balance all of a sudden which is not acceptable.

                                      You had taken a wrong step by doing this...I need the amount to be unblocked in my bank account in next 24hrs, so I can clear the payment of my card.

                                      I am damn clear on the above and also discussing on this matter with my legal advisors to find whether I can file a case against the bank for blocking my bank account without intimating the customer by any mode of communication such as phone call, SMS, email etc.

                                      As a customer I have the intention to pay my dues and I was planning to close this card in another 4 months time. But the way HDFC Bank behave in blocking my bank account and making it non-operative is absolutely disgusting.

                                      Let me know whether you can unblock my account in next 24 hours time. If not possible I'm absolutely fine with it.

                                      I shall discuss with my advocate on this matter and proceed further.

                                      Till that time period I get the resolution for the above matter, I may not be in a position to pay my dues for my card.

                                      Thanks and Regards
                                      A Prabhu.
                                      Mar 16, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 13, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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