HDFC Bank Complaints & Reviews

To,
Whomsoever it may concern,
I, Mr.J.Sathyanarayana have been provided with a facility o[censored]nsecured business loan for a private limited company with a sum of 1000000₹(10 lakh rupees) .
I have aldready paid 5 instalments and since I was subjected to the demonitozation drive in India, my business has taken a setback .while my property worth more than 1cr has been illegally confined by my main bank, I have not been able to pay the EMI .
The collection agent Mr.Jagdish has been repeatedly visiting my residential address inspire of my constant advice and request to Meet me at my official address(office).
1.Despite the several requests, he is still regularly coming to my doorstep everyday at irregular hours (after business hours such as 9pm and 7am) asking for emi payment .
2. This is an invasion of my privacy and my parent who are aged have been feeling threatened and insecure.
3.Although he is made to follow a particular protocol, he is not supposed to disturb or harass my family and me in this manner .
4.He talks to me with a derogatory tone and in a disrespectful manner.
5.He also does not comply with any of our requests to meet at the specifies official address.
6.This has caused a lot of disturbance and trauma to my family.
Pls help resolve this issue as I do intend to repay at the earliest.
I hope this complaint is addressed with immediate effect and hope the collection agencies are instructed to respect and comply with a customers liberty and more importantly the RBI guidelines.
Regards.
J Sathyanarayana.

Dear HDFC,
I applied for a credit card. Being a central govt employee i submitted all the documents, salary slips, pan card, Central govt issued id, aadhar card number, driving licence, and allotment letter for the present living quarters given by none other than Dept of Atomic Energy, Govt of india.
As per your person from HDFC they cant accept the present address proof which is now in the allotment letter. The one in the driving licence is diff because it was issued some 4 years before. Now other than the quarters name and numbeer everything else is the same.
Right now Im not in a need of credit card as such. I applied as there was a campaign going in our area. But it seems your people gone crazy. They asked me to tell the bank enquiry persons some false statements which i denied. Just for one free credit card i need not lie. I promptly rejected.

Mera or mere sister ka classic account warora branch me hai aaj mai jab pass books printing karne gaya to muze pass books printing nahi karke diya or branch manager ne pass books printing nahi hoga kaha fir ghussa karne lage or kaha ki bank kharidli kya account band kr do isi liye hume account, fixes deposits life insurance or credit card band karna hai

Respected / sir Madam. Sir Today I go to bank to deposit Tax challan but HDFC Bank cashier Neha Bansal. Refuse to accept the challan I requested the Branch manager to deposit Tax challan but he refuse to deposit pls see the matter as well as bank CC TV recording HDFC Bank Baste Tanka Wale branch ferozepur Cantt branch pin code is 152001. Pls take hard actions.
Regards
Harmanpreet Singh
[protected]@gmail. Com
Dated 30/1/17
Time is 3pm
Mob no is [protected]

Hello All,

I have received messages about HDFC Bank Personal Loan from Mr. Vignesh whom having multiple Mobile Numbers as mentioned below
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]

I have been promised that, No Processing fee would be applicable for the Personal Loan 15L & above. Everything went smooth during loan processing But then i had received Loan amount disbursed to my account is 14, 95, 000. Loan Reference number is 436XX016.

When i had Questioned Mr. Vignesh about why 5k less, I later understood that its Processing Fee, He mentioned to me that, he would be pay it to me once he receive his salary. I agreed to wait for 20 days without any problem. I did not receive amount even after one month, when i question again.

He started giving only false promises one after the other everyday. He will say in next half an hour amount will be transferred to me, but i never received. He would find all fancy reasons to the best he know and get away from the call. From last week, He said he will give me the amount only if he gets back his lended money to his friend.

It is almost 2 and half months now and now he says, He will NOT GIVE the processing fee refund and do whatever i can do with the Bank.

I suggest to you all please think twice before taking any loan from this Big time Cheating person.

Regards,
Praveen

My salary account (In hdfc bank) was created in my first company, so when i left the company I was not using that account as i had no idea regarding the negative charges and my salary account in hdfc bank had been converted to savings account and it is charging me of rs.4000 which is in negative. I asked to close the account but they were denying to do so and asking me to pay the whole amount. Now as i have joined a different company i need to open an account in this HDFC bank only.
Tell me what i need to do.

Dear team,
I was working in HDFC BANK as branch sales officer. My employee code is- 143116.
My working period was 20 april 2015 to 27 may 2017.
When i want to check my pf balance it shows exempted trust.
My pf member id is - MHBAN[protected]
i am not able to check as well not able to withdraw. Please look into the matter and confirm.

Mob no- [protected]
Emp code- 143116
Member id- MHBAN[protected]

At first place, I was not willing to apply for the HDFC Card given their whims and fancy policies to approve/disapprove credit cards, but the sales person convinced me to apply for it as I have a postpaid number in my name and register the same with payzapp app. The verification was done in a very professional manner, the verification visited my office verified my salary slip with account manager of my company, I was confident of getting my card application approved. I got a message that your application is approved in principle and please check the application status after 48 hours, to my surprise the application was disapproved with no clear reason for rejection.

The message read as follows :

Thank you for your interest in HDFC Bank International Credit Card.
We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is
based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)
and operating/credit processes ( which include a combination of verifications, credit bureau reports and document
verifications).
We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal
criteria of the Bank.
Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit
standing or your financial stability.
We would be pleased to provide any other assistance/service that you may require.
Thank you once again.
Assuring you of our best attention at all times
This is a computer generated letter and does not require signature.
Please note that all credit card benefits/facilities including third party products as opted by you in the application will
not be processed due to non-approval of your credit card application. Any financial/non- financial liability arising due to
the same would not be borne by the Bank.

What a #### response to my application ..! If someone is reading this message from HDFC Credit Risk Team, have the guts to send me the specific reason for rejection.

Hi,

I have bought two wheeler from Centurian Bank on 19/7/2007. My loan installments are completed in the year 2010. When i approach the Centurian Branch located at Paradise, Secunderabad India for NOC they asked me to take NOC from HDFC Begumpet Branch as it is merged with HDFC. And when i approached HDFC Begumpet Branch for NOC they told my vehicle details are not showing in their database. Please let me know what is the procedure to get my NOC.
My Two Wheeler details are as follow:
Vehicle Number: AP28BF7362
Chasis Number: 07DBMC07111
Maker's Clarification: CBZ X-TREME-ES
Regd Owner: Venkata Swamy P
HYP: Centurian Bank of Punjab HYD

Thanks,
Venkata Swamy
Phone Number: [protected]

Hai, this is kalyan.my number [protected].my amount declined dec26th 2016.Till now they are not sending that money.I raised so ant complaints but they are not given proper response.I am my money back.This is complaint id of hdfc1211845.they are postponed days like call after 10, 15 21 days like that.so please take initiation and send money back to my account.my mail I'd kalyan
[protected]@gmail.com

Dear Sir,

I am using HDFC Credit Card for more than 3 years, last year because of some personal use i cornered to use my card upto the limit Rs. 50000, since that time i'm making partial payment of Rs. 2000 to Rs.4000 etc. every month. I've already paid all my emi's as well as i paid more than what I've used, but till date i am unable to clear the amount.

I called up HDFC Credit Card Customer Care so many times to help me out in this case, but they told me that its not possible and i need to pay in 1 short or need to keep paying the minimum amount till i clear the amount, i requested them to send me last 6 months statement but they told me that its a chargeable and you have to pay for it. (Rs.200 or 300 something for statement.)

Sir every month the bank is adding 1000+ as financial charge + 3.5% rate of interest + over limit charge, which is almost covering my full partial amount what i pay every month. I'm suffering a low with the bank and I'm unable to clear my amount. I used the card for more than one year but it was totally loss for me. I paid more than 8 to 9k in year as financial charges. HDFC never waive off even one rupees. I will never suggest anyone to use HDFC credit card . HDFC charging the cards with the name of financial charges, over limit charges, overdue charges etc.

I greatly appriciate a solution for my issue.

Warm Regards,
Mandar Vengurlekar

I have complaint number 1240772.
I have received sms from HDFC bank on 21st - 900 Rs has been refunded/credit to your card. But i am not receive 900 Rs yet.. please refund my Money 900 Rs ASAP.
kindly take action.

Also i am trying to call customer service HDFC but they are also asking multiple questions. and not responding correctly or not solving the my query.

Thank you.

Hello,

There was an unauthorized deduction of rs 650/- from my HDFC savings bank account twice on Dt-01/01/2017 at 04:02 PM With reference no-[protected] and on Dt-27/01/2017 in 07:47 PM with the same reference no.The merchant name is SRINIDHI CATERER which is completely unauthorized from my side.Kindly revert back with a solution ASAP.

Regards
Shivesh Agrawal
[protected]
mail to-shivesh.[protected]@gmail.com

(k r soni) requesting you for not considering payment sent by cheque on 5.01.17 but statement shows payment received on 10.01.17 amount 12000/-
Statement for the month jan'17
I have to make payment of Rs 10801.09 on 5.01.17
I already dropped cheque of Rs 12000/- on 5.01.17 in Hdfc bank drop box, Vasna road, vadodara-7.
I receeived statement for Feb'17
It included Late fee ... Rs 700.00
Finance charge fee...Rs 462.12
Total...Rs 1162.12
I dropped chaque on 5.01.17 then above charges should not be included in feb'17 statement.
You are humbly requested to consider my request for waive of RS 1162.12 which is not to be charged in statement. I hope you shall consider my request & waive above Rs 1162.12 in next statement.

K R Soni
[protected]
kanaiyalal.[protected]@gmail.com

Respected Sir/Madam,

I am fc of yelahanka branch and my fc no is 00661896, from this branch they have collected a cheque of Rs.13000 and they told just to show for the target of them and amount I'll not taken from my bank account but they issued the policy and amount has deducted from my account and now I asked but they are telling they can't for fc only they are doing like this for common people how they are doing . I want that policy should cancel and return my money.

So please do the need full.

Thanking you

Praveen Rajashekar D M

HI TEAM,

I haven't received cash-back TILL YET for Domino's payment which I made on 7th Dec 2016 USING HDFC PAYZAPP APPLICATION. THIS IS COMPLETE CASE OF CHEATING A CUSTOMER.

AMOUNT PAID USING PAYZAPP WAS 552RS AND PAYZAPP SUPPOSE TO RETURN 75RS, BUT THEY HAVENT DONE IT EVER AFTER 30 WORKING DAYS

VERY DISSATISFIED CUSTOMER
NIKHIL TAYAL

During my visit from Bangkok to Delhi jet airways counter has provided us the outdated boarding pass dup to this I had felt highly embreesed during immigration At airport and waste my time as well as mental depression ...This is highly careless activity by jet staff...We never expected such type of careless from airlines companies if I didn't got any resolution in the specified time period I will go ahead ...

Hi,

My name is Arunima Ghosh with Credit Card # [protected] issued to me in 2007 (Salt Lake, Kolkata) with credit limit of 25, 000. I used the card till late 2008 or early 2009 (as much as I can remember). At that point there was an overdue on the card and I continued paying the minimum amount for few months on and off. I lost the card and I was informed that the card has been blocked those days and never requested for a replacement one. However; after few months (Mid 2010), I started paying minimum due on a regular basis which started @ ~1650 which later increased to 1950 thereafter 2100 which I’ve been paying till date. I was under the notion (As I was informed by one the representative from HDFC collection department) that the debts will be settled through the above payments and I will be relieved from this hassle. Very recently, I was informed that my pending amount has been overdued by 22, 000 and I have to pay the amount at one shot to be eligible to do a final settlement on the card!

All these while, the interactions with HDFC representatives have not been pleasant at all. All they seem to care about is collecting the money and not answer the queries. I never had clarity on what is the current state of the settlement. Moreover; the representatives are abusive and always possessed threatening tone. I asked to be able to talk to some superior office many times and they just never transfer! I have never received any fruitful response to my urges to be able to get some clarity on the lifecycle of this transaction with the Bank. Like I said, I thought I’ve been paying to close the deal in installments!!

Here's the catch - After I stopped using my card, I paid nearly about 75000 (I wish so much someone could clarify that to me) against the original credit limit of 25, 000!!

At this moment, this haunts me and I don't know how HDFC can facilitate me to settle this deal. I'm sure there are many who don't understand financial terms/policies used by Banks like me and suffer in the end because of lack of transparency shown by the Bank (people makes the company).

Here's what I need-
1. HDFC to give me a complete statement from the time the card was issued for me to understand what was the actual amount due from the time I started paying regularly and how much I have paid so far.

2. HDFC should provide a direct contact details for me to initiate a progressive conversation to settle the deal and close the case.

3. Unless the above conditions are initiated, collection department should not call me and I am not paying a penny to HDFC.

4. As I don’t work now anymore hence I would require time to check . As I have paid lot of from last few years where I have used the card last time on 2008.

5. I would require complete information via email

Contact details : Arunima.[protected]@gmail.com

[protected]@gmail.com

this is the email i have sent to bank 10000 times . but no reply came. instead of that they are calling and abusing without listenning . This card was used last in 2008. i have paid till 2014 . Now i have no ability to pay anymore as i dont work anymore .i need 6 months to settle . They are calling random people and abusing with bad language . Please help . i want to settle this urgently .
i am available in email always.

Mysel[censored]mar hamzah, having account no [protected]..my accout is debited by 844.5 as debit card charge on 24th of jan 2017..when i opted for the debit card i was told that your annual fee is 500...i dont understand the trick they played on me..more ovr the continious charges deducted from my account is worth to take in care here.the charges deducted fron my account on account of non mentainence atre too cheating, these chargers were charged when there was complete shut down in the valley and nobody could dare to go outside, every bank in valley has waived off these charges and i could not be entertained here.

From past December I had visited HDFC Credit Card Richmond Road Branch office three times for the final settlement & Closure of Credit Card. Ihad spoken to the Representative and she told me not to pay monthly minimum bill also for the Settlement and their will be confirmation letter/email from the branch as they have registered the complaint and once if received the mail/ letter then you can go for the settlement they said. later till the date their is no any confirm but the statement bill is increasing periodically and there is no action against this from the Branch & meanwhile the customer Support gives the call and say to pay atleast minimum bill & later you can go for settlement, but the branch says not to pay the minimum amount or else it will difficult to go for the Final settlement. Till Now there is no response from the Branch office after a frequent mail On Dt- 12 Jan, 24 Jan & today.