HDFC Bank Complaints & Reviews

From this mobile number [protected]
One perason called and abuse with bad words . I have the phone recording of the same.
Please take necessary action.
Then only i can make the payment accordingly.
That person called continuesly and abuse and the same is very much painful in the morning working hours.
Mistake is his side ..
They didn'tsend bill for the same.
Awiting for your response at the earliest to make payment.

Regards
Johnwesly
[protected]

Hello, I need a serious action to be taken on HDFC bank.
I have heard HDFC from my childhood and I thought it has a good power in the society.
My Issue - I took a personal LOAN from HDFC in the month of Sep/Oct. First installment was debited properly with no issues.
The second EMI debit which should take place on 4/12, did not take place.. Then i called customer service to check on this, I was been told that it's a mistake from banks end the EMI will be debited on 13/12.
Here the hectic customer service starts, I started getting calls from HDFC employees stating I have to pay some late fee as I did not maintain sufficient funds.
I have the screenshots of my bank details which I am attaching it to the same complaint form.
I got calls from more than 6to 7 employees, I explained the same to every one, nobody bothered to resolve it and again today I got a call in regards to the same.

Message to HDFC bank - YOU #####, TRAIN YOUR STAFF PROPERLY SO THAT THEY CAN HANDLE THE CUSTOMERS.
USELESS CUSTOMER SERVICE EVER HAD.
DID NOT EXPECT THIS FROM YOU GUYS

Ref - RE SERVICE ID =[protected]
Policy No[protected]

Dear sir,
I am glad to give you certain information in regard with my above policy. Please resolve the matter as soon as possible at your end .
In the month of July 29th 2016 I have taken above policy by paying Rs 27222/- cross cheque number 000522 dates 29/7/2016 in HDFC Dahanu branch for car number MH 48 P 8333
Hundai Verna
After long harassment, and repeatedly requesting local branch manager, He delivered insurance policy on 12th October 2016 which I received on 15th October 2016, that too after changing me further premium of Rs 2600/- the cheque number 000545 dated 10/10/2016 on HDFC bank Dahanu Road
Upon receipt of policy documents I have requested them to issue policy not from retrospective effect but from the date of issue of policy since I was loosing about 2.5 months unnecessarily. This is not justified. Since delay is due to negligence of company staff. It was not my fault. I was cought twice by traffic police for not having policy documents. In spite of above I have received negative reply from company i.e. ''There won't be any change in the date of policy''
Ultimately I have decided to stop above policy and claimed full refund. After consulting HDFC ERGO concerned honourable staff Mr MAHENDRA JAIN who advanced me to take new 3rd party insurance by Adjusting around Rs 6000/- he also accepted that I can claim refund on above policy Rs 23822/- approximately ( 27222+[protected].
In response to his advice I have cancelled my original policy and claimed refund as mentioned above.
Nevertheless company didn't refund me above claimed amount another 2 MONTHS.
In due course of time I have repeatedly requested and also contacted to Mr Mahendra Jain and their after senior officer Mr Jitesh Sagar
And narrated my problems. Mr Jitesh sagar gave a good response to listen my problem and he shown good care about Custmers that's why I received refund amount
But unfortunately my problem still remains as I received shot refund.i have received new policy after 3 month i.e. 13/01/2017 and refund Amount Rs 8944/-
I desire to be verified this refund amount since I am losing without my fault and punished. As per company view I have used this policy for 5 months. But the fact is I never used this policy even then I am charged.
Your issuance of policy took 2.5 MONTHS there after cancelation took 3 MONTHS that means during this time I have not used the policy for which I was charged Rs 15000/- approximately
Hence it's my humble request to reconsider this matter and study properly so that it can be justified
For your information I have spent about 217 minutes as per my mobile record kept by me for communicating my problems and time to time gave all information to ur senior officers Jitesh sagar and others.
I regret to mention although you're staff is good and cooperative but couldn't resolve this case
Hope do the needful by forwarding necessary refund claim by your valuable cheque.

Thanking you,

Your Truly,
Pratik Kuntawala
[protected]

I Ashok Kumar Agarwal having the Credit card of HDFC[protected]. I clear the dues of Rs 393564/- in month of May 2012 by payment throght cheques as follows.
1) Cheque No 546138 dt 12/05/2012- Rs 50000/-
2) Cheque No 931295 dt 19/05/2012 Rs 100000/-
3)Cheque No 931305 dt 21/05/2012 Rs 243565/-

Still showing the oustanding amount in CIBIL report Jan 2017.

Due to above my CIBIL score has come down.

Please see and Rectified / Update the records in CIBIL

Regards
ASHOK KUMAR Agarwal
[protected].

This is with reference to Interest Rate Change. In last 6 months or more there has been a rate change at least 3 times, HDFC bank never took the pain of informing the customer via a SMS.

When I checked personally at the Desk it was confirmed that HDFC bank only sends SMS for reminders on EMIs and reminders, if the Rate change is on the higher side. Bank personal also confirmed that its customers duty to to go through public notices, or online to check the change in interest rates.

Even if there is a loan with floating rate of interest, until the customer doesn't visit and do the conversion the same old rate will continue. I can only agree that Auto conversion has challenges, but if the bank can send SMS for all other reminders then why not for rate conversion. Its sheer cheating or looting the customer.

Hope I get a satisfactory feedback or its sure I will take it to a higher level and media if required. Its all about earning income without transparency, having systems which benefits the bank and not the customer.

I have an account with the name of harsh sharma. Before some time in hdfc employee open my demat account and says I have target to open the demat account. After some month u close your demat and trading account and u not pay any charge.but my demat and trading account is not close .I some charges are deduct from my saving account.575 rs in last 16.01.2017. Who r the responsible for that and employers is not here to solve the problem.kindly give me solution regarding my complaint. My mobile no is [protected] Harsh sharma .please solve my problem and refund my charges asap.

Cheque Book issued to the wrong person without authorization/verification ( Bank A/c No- [protected]) and person is using cheque for fraud, daily i am receiving cal for cheque, Police also call me again and again, just because of i am customer of HDFC i am facing this problem. when i called to HDFC bank branch then Bank manager said i dont know any thing . How HDFC bank can issue cheque book of that account which i had never used even not a single time and opened in 2014.

you can contact me on --[protected]

Please a look otherwise i will go for other legal actions too.

Unnecessary cash of amount Rs. 261.71 has been deducted from account on 16 jan2017 in the name of DEPOSITORY CHARGES without my knowledge. I have left the organisation and it's been more than 2 years now. Irrespective o[censored]sing this account regularly for fixed deposits and credit card payments. They charged an amount of Rs271.71 in the name of Depository charges. This comes under consumer harassment and very bad. Kindly help me to resolve this.

Hi,
There is a lot of things i thought it would be mistake from consumer means the customer, were company will think that they are proper and consumers are fool, and this happened again with HDFC credit card department, and fooled me by cheating with my hard earned of an amount 3054 rs which they have swallowed for there own purpose, , due to doing this kind of things i was just paying an amount of due beacuse HDFC people put the sword to the customer from back side and shave all there savings, , but for this time i thought to pay the full amount, as my bill was 19377 rs, i paid 3781 rs and my credit limit was 3181 rs for the still due was to be paid 16196 rs, and here again i paid an amount of 12000 on 13 so 16196 minus 12000, and after paying that my credit limit was 13044, and still payable due was 4196 rs, and again on 16 th i paid 4236 rs, so i had cleared my all the bill due which, so my credit and also due i have cleared and my limit should have been credit limit of 19471, but now its 16363 is my credit limit, and statement is 5359 i knw 5359 statement bill is corrrect, but why my credit limit is still 16363, when i have alreday cleared all the bill for 19377 rs with 46 rs as tips to the HDFC, , wen i pay my credit limit should increase its should not decrease, even though if we pay or we dont pay HDFC kick our back bone, and debited my 3054 rs from my credit limit, so please take strict action on the HDFC credit card department, and excutive without helping disconnecting the call.. if it was the case i would not been paid any of the due amount for the HDFC, please strict action HDFC and refund my 3054 rs...

Please do not buy Vehicle insurance from HDFC ERGO, this is Fraud Insurance Company. Even though if you have Bumper to Bumper Insurance, the didnt pay even pay 80% of the Claim amount. when you purchase the insurance they will promise and provide wrong commitment that only 1500 to be paid for any claim and rest will be paid by the Insurance company. Also They dont even provide proper estimate on how much is approved to customer in advance and you will get to know once after its approved. They dont ask for any permission from you to remove any parts from your vehicle and they just simply authorize the service center to change it without even our knowledge. Looks Like the survivor have also some deals with the Service Center if they got the outstation Vehicles and they just simple put maximum estimate as possible and get that paid more than 20% from customer & remaining from HDFC which in turn might go as commission to the survivor also it seems. There is no transparency at all.

Dear Sir/ Madam,
I am Pankaj Sharma worked as a Relationship Executive in Merchant Establishment department.I resigned on the date of 28/11/2016 due to personal reason but yet my salary is not credited to my account.I also served the notice period.My Emp. Code is P21211.Please credit the salary in my account as soon as possible and also give my relieving letter as soon as possible.kindly look into the matter.

Thanks With Regards
Pankaj Sharma
Contact No.-[protected]

Hi All,

ATLEST NOW SOME WILL CALL ME. FIRST CHECK MY EMAILS FROM THE VERY FIRST EMAIL TILL NOW AND THEN CALL ME. dON'T JUST CALL ME AND AGAIN ASK MY STORY

I have never seen such a worst service that to my a bank. Sham on HDFC bank.

I am totally disappointed by the service provided by HDFC bank people since last month. You have not resolved my case and least bothered to respond to my emails.

You are just forwarding me a predefined email ( Template ) what you people have made to answer your customers. All the time I just receive this email from you people.

As per your email you say you have tried to contact me may I know when did you try to contact me not even once just don't write what you fell like.

I am able to receive calls from all over the world only you people are not able to get in touch with me on phone. Even you credit card department people who call for payment even they are able to contact me but only Mr Pramod Nair is not able to get in touch with me.

You are just sending me an emails without reading my emails, I have sent many emails you have not answered to my email till date.

I have send an email to a banks CEO TO MY HORROR NO RESPONSE even after sending an email to CEO.

non of them are trying to resolve it and more over I have received a notice from you people to make a payment.

How dare you to send me a notice with out explaining me no answer to my emails no proper response from your Customer support team.

First explain me answer my questions then if I don't respond then take it further. Before responding to me how can you even think of sending me a notice.

Unprofessional people from credit card department sham on you how can you behave with you customer with such a rude and unprofessional way.

Such a worst bank I have not seen in my life even a cooperative bank will not provide this kind of service.

@ Directors of HDFC Bank request you all to please tell your respective people to learn to be professional. Tell them to check my quire and read my emails from the very first email sent on 29th November 2016 and then call me.

I demand a manager to call me not a an executive call me ASAP.

I hope for the response with in 24hrs don't take again 1 week and email me saying we tried to contact unable to reach.

Dear sir.
I have get two wheeler loan for Bajaj discover -125 through Centurion Bank.(vehicle No.KL 04 U 1941 )(year -2005 ).After compleation of loan I have received the original RC book .That time bank persons told me NOC send through couriers .But till now I have not receive the NOC.pl.take necessary steps
yours faithfully
Renjith ([protected] )
[protected]@gmail.com
Address -KIDAKKOTTU illom, KAPPIL west, krishnapuram .p.o, alappuzha Dist ., Kerala state, South India -690533

I am rupinder singh my account number [protected] in the name of friends international travels i was deposit check in my account on 26 jan. but tiill date amount is not transfer in my account regarding this issue so many time i m visit in hdfc bank gt road jalandhar branch but no body can assist me
so please guide me now what can i will do.
check number 7901

To
The hdfc bank Ltd
HR department

Dear sir
I am Rajoo Kumar BSO
My employee code - 161852
I have resigned from the post of BSO
And I want my work experience certificate and relieving latter
Please provide me experience certificate and reliving latter
Please immediately provide me

Regards
Rajoo Kumar
Date 19/01/2017
Employee code - 161852

Hi,

HDFC personal loan is running since one year for 12 Lakh.
Everything is running smooth but still my loan account no is unknown as no welcome letter nor repayment schedule has been emailed to me.

Loan Account : Unknown
EMI : 27304
Loan Amount : 12 Lakh
Loan Tenure: 60 months
Name : Sanjeev Jha
PAN : AJAPJ9035F
Mobile No: [protected]/ [protected]

Please do needful...

Thanks.

Please note that i applied for HDFC Credit Card and got Reference No : [protected]W2. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]W2 Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Sravani, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards Rajender [protected] Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Before leaving India, I updated my overseas mobile number with HDFC Bank through the application procedure (which is paper based, don't know why that is still paper based!) The bank employee updated it wrong. Now I am unable to generate OTP, etc and my account/net banking is disabled. On calling customer care they ask me to go to bank/ATM to update. How will I go when I am not in India? Pathetic service. I have raised complaints but haven't got single response till now, even over email. ICICI Bank is much better in that regard. I faced an issue here and they were ready to help.

Hello my customer I'd is 66577755 in Hdfc bank this is my salary account recently it has converted to savings account with out any intimation I have checked account recently It has negative balance of -2500 I went to branch and asked for the information they are telling that u have to pay the negative amount and after u can cancel the account this is very wrong thing they are maintaining I can't bear that amount please help me out In this issue Asap

I visited HDFC Bank Sohna road branch at Gurgaon to get a demand draft made. But only to be humiliated and scolded by the bank manager Anil Kumar an angry man. The madame at the counter informed me that my draft can be made in about an hour. I filled the dd request form. Meanwhile cash arrived. The angry manager pounced on all the staff and suddenly everyone was counting money. The madam who had informed me regarding draft also got busy counting new purple 2000 rupee notes as the manager stood on her head. When I presented my request form for DD the manager caught it in between and said no draft could be made today as everyone is busy in cash. It was 10.30 am. When I insisted that i needed the draft immediately the angry manager Anil called me a frustrated customer. Did i open my account in hdfc in 2001 to hear this? If i am a frustrated costumer why did i make so much investment in hdfc bank? Should I take a legal action against Anil the angry manager for using uncivilized language against me? I am withdrawing my investments from hdfc bank gradually and after 2019 I will have no relation with this filthy and uncivilized bank.