HDFC Bank Complaints & Reviews

Address: New Delhi, Delhi, 110075

Website: www,hdfcbank.com

Dear Sir,

I have applied for Top of HDFC personal loan no 41439948 and BT of citibank personal loan to new loan account no 45093805.I was told that Citiloan cannot be tranferred but still loan has been topped up and disbursed, but draft of Rs 4.53 lakhs received for citibank is lying with me, as Citibank has refused to accept prepayment before 12 months of loan.
Citibank loan 9 EMIs have been paid.
I wrote to HDFC customer care ref no. [protected] on[protected], ref no [protected] dated[protected], ref no. [protected] on[protected] and Ref No:[protected] on[protected] but no response is there,
I visited Bhiwadi branch for loan cancellation and was told that they have send a mail to the concerned Manager Mr Sehrawat whose phone number is [protected].I tried to contact this person for the last two weeks.Initially on 4th february he told me to visit any branch, there after he is not picking my phone nor approving the request for cancellation send by HDFC Bhiwadi branch.
I contacted the Sales representative who approached me for loan, she asked me for Rs 10000 for cancellation but latter set for Rs 5000. Now she is also not picking my phone.
Please do the needful to cancel the loan.

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Our team has responded to your email vide ref id[protected] on February 13, 2017 10:43 AM. We request you to contact Madhu Kumar at [protected] for further assistance. You may also write to us at [protected]@hdfcbank.com along with your account details, alternate contact details and issue details.

-Bejoy
HDFC Bank Customer Assistance

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T

TheYoung Money

from Bengaluru, Karnataka

Feb 14, 2017

Let Us Know Your Contact So That We Will Get in Touch And Resolve

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Address: Mumbai City, Maharashtra, 500018

Dear team,
since from opting your card I never received e-statement to my registered mail regarding this I communicated your executive also till date I don't even find single mail from your end by soft copy or hard copy.I can openly say that most of my income I paid to your card but I want to know how much I paid your people response are very poor

Apr 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your credit card details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 621713

Please close my credit card account due to over over due. I'm not satisfied your service. Card seller told you got cash back offer but I got no cash back benefit till now, only I paid penalty. I have no need this type of penalty. I think, Your services mentally punishable. I have paid the Rs above 3000/- for penalty. So I have no need for your card and services. Now I think better for closing my account.

Card no. :[protected]
Name : V. KARUNAKARAN

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. Our records indicate that the card number provided by you is incorrect. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Last four digit of your credit card (xxxx xxxx xxxx 1234), 2.Contact number as updated in the card account and latest contact number. 3.Email id as updated in the card account. You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: Raigad, Maharashtra, 410206

Dear Sir

I have get two-wheeler loan no LOTW [protected] through centurion bank. Completed the two-wheeler loan, after completion of my loan I have received the original RC book from bankers. that time they have told me NOC send through by courier but till now I have not receive the NOC

We need the NOC How to proceed further

with regards

Prasad Sutar
[protected]

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Pls mail us at [protected]@hdfcbank.com from your registerd email id along with below details: Correct Loan Application Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number.

-Bejoy
HDFC Bank Customer Assistance

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Address: 600018

Website: Hdfc netbanking app

I made a vodafone recharge for about 100 rs on 7th feb 2017 my account got debited but I didn't got recharge successful message instead I got message like this;
Your recharge for VODAFONE PREPAID - account [protected] for Rs 100.00 has been received and recharge will be initiated with the operator shortly.

But I dint got refund till now please make it fast

Mar 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Ernakulam, Kerala, 482030

My hdfc current account balance went down to negative. The bank charged me for NWD DEC.
I opened this current account along with a salary account and they promised there won't be any fees or charges. I did not use the ATM to withdraw cash from this account. All the transactions made from this account is to credit the HDFC salary account. Thus had happened last year too.

May 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response """Dear Customer,

I request you to share you Current account number / Customer ID and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"""

Mar 02, 2017

Updated by Subair ariyil I have sent an email to the above said mail ID

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Address: Pune, Maharashtra, 411014

On date[protected] i had transaction of RS. 378 to freecharge from my HDFC debit card for Electricity payment Via freecharge but amount was deducted from My HDFC account and not received by freecharge. than i have got Email/SMS from freecharge about these failed transaction and they were said they have reversed my 378 amount to My HDFC bank and also i received SMS from HDFC bank via Vk-HDFCBK mention date " ur transaction on HDFC Bank debit/credit card Ending 5939 for Rs 378.00 has been reversed/credited by freecharge87453 on[protected]:05:36:54.

But still i am not get 378.00 amount on my HDFC Account.

so please let me know how long it will take to credited these 378.00 amount on my HDFC account.

My Name :- Adnan Ashfaque Sheikh
Bank :- HDFC
Account no:- [protected]
Address :- kharadi, Pune

Thanks,

Adnan Sheikh

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

HDFC Bank Customer Care's response Dear Customer,

The amount has been reversed on February 13, 2017.

-Bejoy
HDFC Bank Customer Assistance

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Address: 500015

Saving a/c — closing of salary a/c

Dear Sir/madam
Branch: Pavani Plaza, Secunderabad.
customer id : 70021638
A/c no : [protected]

i here by request you to close my salary A/c as the corporate company who got this account opened, duped all o[censored]s (employees) and is shutdown. I apologize, am not in a position to pay any charges to continue with this salary to savings converted account. Request you to kindly close the account and do the needful.

Regards,
Rahul Sharma
[protected]

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Kindly refer the below link for contact details of branch : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure. In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560032

Website: www.sbi.co.in

Hi, I hv made a bill payment of Rs 4000 through my SBI visa money but it's not reflecting in my hdfc credit card yet. I have attached the screen shot below. Please have a look and process my payment to the beneficiary account(HDFC Bank credit card).

I hope to have an update as early as possible or else HDFC will file a case against me.

Let me know if there is a requirement of any further details.

Thanks &Regards,
Ratul Hazarika
(+[protected].

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: 474004

I applied for personal loan amounting Rs. 120000/- in September 2014 and loan amount was got credited in my Axis bank saving account in the month of October 2010. From November onwards i am paying emi on regular basis through ecs.

But, till date i have not received any loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose .

My personal loan account no. Is [protected] . The tenure of loan is 3 years.

Please help and kindly forward the loan statement as well as personal loan schedule statement through e-mail. .

Regards
Akash Singh Chauhan
Mob no - [protected]
Email - [protected]@gmail.com

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Pls mail us at [protected]@hdfcbank.com from your registered email id along with below details track your loan account and get back to you with necessary documents: Loan account Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number

-Bejoy
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400072

Website: [email protected]

Hi,

I have done payment in Dmart Chandivali on 24 Dec 2016 with my debit card. The card was swiped twice since the merchant claimed that it hadnot received the payment. Later they said that they received the payment and have sent mail to HDFC bank to refund the amount of 541 rs which was debited twice. The merchant (D mart) has sent 4 mails to HDFC bank but I have not recieved the amount yet. I have also registered a complaint and the number is 1222962 but I dont get any update when I call the customer care. such behaviour is not expected from a reputed bank like HDFC. Higlhly disappointed. Please revert the amount. Its been 1 and half months now.

Regards,
Nitin Chopade.

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share you card / transaction details / complaint number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Bangalore, Karnataka

I have applied for loan bank employee from me deposit some money for NOC, Form 16 and to complete another formalities, now they denied for loan and also not return back my money .

i have received call from -[protected], [protected], [protected].

sandeep Chauhan -Citi grop[protected]
Priyameent kaur- CHD 085 Zonal manager-[protected]
Niharika :- Capital info :- [protected]

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Shrikant,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan application details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 560078

I have used my HDFC debit card in a petrol pump in Bangalore on 30 12 2016 for a 2000 rupees transaction. On that day I had inr 27844 in account. After deducting it was 25844. But the same amount with same reference number of transportation(041751) is deducted again on 9 Feb 2017 . My account Balance is INR 27205 now.. it was INR 29205.Why they are doing such things?? Why these farud transactions happening??

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/ card / transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Manoj Chapkota

from Gurgaon, Haryana

Feb 10, 2017

Dear sir
I had applied for credit card the reference no is [protected]N1
I had submitted all the required documents . My application has been disqualified. I want to know the reason of the same and suggest if I can apply again

Regards
Manuj
Mob- [protected]

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Address: New Delhi, Delhi, 110058

Hi,

I Deepak Namdev credit card number- [protected] am writing to you regarding a big concern I am facing..

My salary of 20000 something got credited to my salary account and the whole fund was put on hold around 10300 I am in the process of settling my credit card and did not make payment last month as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 1 year ..I am trying to reach the collection department for the settlement of the card

Few minutes back i called on customer care exec took my complain and he gave me a no.[protected]/02/03 told me I will receive a call by 30 mnts and i also can call on same no and i called that no someone put me on hold afte that no one receive my calls on the numbers -[protected]/02/03/04..
And my two emi alredy bounced because of hold amount.

Please release the I understand the policies but the bank could have deducted the min dues..why the amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

I really need assistance because I am in great trouble..

Really, really look forward to you for some assistance..

Thanks,
Deepak Namdev
[protected]

Mar 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and will revert back in 2 business days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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D

Deeprox50

from Delhi, Delhi

Feb 10, 2017

I got a call this no and he asked my card details and otp [protected]

I am not secure to give them information pls resolve.

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Z

Zinran Khan

from Jasrana, Uttar Pradesh

Feb 10, 2017

My name gudiya khan account no.[protected] have change my old mobile no.[protected] to new [protected]. i am receiving about any transaction in my account.

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Address: Moradabad, Uttar Pradesh, 244001

Sir,
hdfc bank branch lagpat nagar moradabad ne 0 balance ka account bata kar mera s/b account [protected] open kiya tha.Per ab 3-4 month se 690/- per month kat rahe hain.Aur staff mera account close nahi kar rahe hain.
Plz 690/- rupee per month ke jo kate gaye hain woh wapas kar ke aaj hi mera account close karne ki kirpa karen.
Me aap ka teh dil se abhari rahonga.
Mohd ahmed
[protected]

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 10, 2017

Sahilrishi's response After contacting bank managers, sending countless emails, reminders, bank has not refunded my money, the third class bank in the world, government banks are far better than this bank. Helpless staff and bank. Will never ever recommend this bank to anyone.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days[protected]

-Bejoy
HDFC Bank Customer Assistance

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S

Sahilrishi

from Faridkot, Punjab

Feb 10, 2017

I am complaining from the month of September, 2016. But till date nobody is taking any inciative, literally I never expect such a poor service from a reputated bank, I have sent more than 60 emails on your bank email id, but a hopeless response.

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Address: Hyderabad, Andhra Pradesh

Hi,
This is related an incidence on 7th Feb'17.

I have tried withdrawing 4500 rs from ATM but amount was not withdrawn as 500 notes were not available in atm but amount of 4500 has been deducted from my saving account.

After this I have tried withdrawn 4000 rs, that transaction was successful.

Please let me know when I will be getting 4500 rs in my account back for which transaction was unsuccessful.

Need help ASAP as its matter of 4500rs which is huge amount.

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/card / ATM details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Bangalore, Karnataka, 560016

Website: www.consumercomplaints.in/new_complaint

#### 2ur Hdfc bank irritable bank ever seen in my life this message to social media bloody ####er if you people not refund my amount of rs.800 within 24hrs account number [protected]
I am feedup with ur nonsense rules mother #### off I need my refund or else next all dis will be updated in social media mind it... No1 should open account in your bank anymore cheater bank i[censored]r not refunding amount in my company I vil inform this and cancel all the accounts mind it

Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 09, 2017

Updated by Shek Ar SaNu I need my 1200rs refund within 24hrs or else I am gonna close all ur accounts and let's know evey1 how cheating company ur CEO running Thu bloody ####

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1) Date and amount of deduction of charges 2)Reference number for the transaction if any

-Bejoy
HDFC Bank Customer Assistance

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Address: 380050

I had made an imps transfer on 8th febuary 2016 from hdfc bank to Axis bank imps reference number[protected]
Although amount was deducted from my account and even i got an sms for debit of money from my account but beneficiary did Not get credited with the amount. The status remains the same as on 9th Feb 2016 also and neither my account is credited back nor beneficiary account is credited with the amount. Please help resolving.

Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Ghaziabad, Uttar Pradesh, 201010

Website: Www.consumercomplaints.in

Sir I and my husband applied for home loan from hdfc bank office at Radisson blu, Kaushambi, Ghz. We have provided all the papers which they asked along with a cheque of Rs. 5720, cheque no037216 Axis bank. They forward our file and send us file number, user id no, password for online access.After keeping our papers for a week, they said your loan can't be sanction and they clear our cheque. They are not telling correctly the reason for cancelation of our loan and also not refunding complete amount of our money. My question is this, if they have not sanction the loan then for what they are charging.I want my money back. Plzz do check all these. Thanks Mrs Hina W/O Ansar Hussain, [protected], [protected]

Mar 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan application details, cheque details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh, 500074

Recently I have received credit card, after that some customer care team called me and offered me insurance. but i strongly refused. even though they have sent me insurance policy with the number of PP000132.

I am requesting you that Please cancel the Policy . till now I have created even ATM PIN also as well as I have not used . So if it is not resolved i will not pay any bill.

Mar 13, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

HDFC Life Customer Care's response Hi, we regret the inconvenience caused. We request you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks (HDFC Life)

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1265

Cancellation of loan account no. 45093805

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Credit card statement

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I'm complaining about overdue

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Two wheeler NOC

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Net banking

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NWD Charges for HDFC current account

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Amount deducted from my HDFC account but not received yet

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****Saving a/c CLOSURE OF SALARY ACCOUNT

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Amount deducted but not credited to beneficiary

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Require Loan Statement

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Amount deducted twice is not reverted

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Complaint against HDFC bank employee

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Deduction of money twice for same transaction

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Credit card / complaint about hold my account balance

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Plz close my s/b account

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During ATM withdrawal, amount debited from account but didn't get cash

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Amount deduction

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Not credited amount from hdfc bank to axis bank through imps

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Loan not sanction but taken money

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Policy has been issued with out information

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