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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1269

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S
sureshmcsd
from Delhi, Delhi
Jan 4, 2017
Resolved
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Address: 680002

I am not sre if RBI has any regulations on this. But I am getting this fee on my account. Explanation given to me is that I am not maintaining min balance. Not sure what is min balance I need to maintain.

Also if they claim service related service. I requested for a locker, I got response that only NRI's who has more than crores in accounts is eliglble for this. Also with respect to the other services they don't have provided this to me so far. hat is point in having this in paper.

I had requested to reverse this. But again explanation was not satifactory. And still continue to charge me
Feb 6, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
HDFC Bank Customer Care's response
Dear Customer,
Request you to provide us your customer Id, issue details, charges details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.
-Bejoy
HDFC Bank Customer Assistance
I also face the same problem
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    Y
    Yashwanth Rk
    from Hosur, Tamil Nadu
    Jan 3, 2017
    Resolved
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    I applied for hdfc credit card and got reference no : [protected]s2

    Status
    Disapproved

    Remarks

    A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you
    Click here for more information on the status of your application.

    Let me know the details for disapprove

    Thanks and regards
    Yashwanth
    Feb 5, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

    -Bejoy
    HDFC Bank Customer Assistance
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      T
      tejas kelbaikar
      from Ahmedabad, Gujarat
      Jan 3, 2017
      Resolved
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      Address: Pune, Maharashtra, 411041

      My two wheeler loan was approved on 21st of December and they still haven't disbursed the loan amount to the showroom. The entire process is frustrating and they don't have proper answers as to why the disbursement is being delayed. This is my first and last loan with the hdfc bank and will be closing my account as soon as the loan is waived off. Thank you.
      Feb 5, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 05, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      Request you to write to [protected]@hdfcbank.com along with your loan application details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

      -Anay
      HDFC Bank Assistance
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        T
        Tarak Talluri
        from Rajahmundry, Andhra Pradesh
        Jan 3, 2017
        Resolved
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        Resolved

        Address: East Godavari, Andhra Pradesh, 533101

        I have a hdfc credit card and ever year, i loss around 1300rs regarding oneassist membership, but i dont know what is that, today also i loss money for one year assist... I told 2 years back regarding this issue deactivate this to hdfc customer care, still im lossing money, please help me to revert my money to my creditcard from 4 years around 5200rs total money
        Aug 9, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Tarak,
        Greeting from OneAssist...!

        We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

        Regards,
        Team OneAssist
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          S
          Srishylam86
          from Chennai, Tamil Nadu
          Jan 3, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu
          Website: www.hdfclife.com

          I have raised a grievance on the hdfc life agents on my hdfc life policy no: 17740917.

          It is really heart breaking that they are not even concerned about giving a response on my policy status. I have been following up with them once in two days and they don’t even care to provide me a reply.

          I understand that they have internal policies but for the mistake made by those two hdfc agents (Mr. Iqbal & mr. Chinna kumar) im suffering a lot of stress and mental depression since last july.
          Feb 4, 2017
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Jan 04, 2017
          HDFC Life Customer Care's response
          Hi, please write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into the details of it.
          I am Mr. Shokin beg mirza

          I am purchase a pension plan as on 28 July 2010 policy no. 13812945
          But I unable to pay premium because I am on bed last 5years
          So please give me status

          Shokin.[protected]@gmail.com
          As soon as possible
          HDFC Life Customer Care's response, Jan 10, 2017
          Hi, please elaborate your issue for us to understand it. Alternatively, you may write to us at [email protected] from your registered Email ID for us to assist you.
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            B
            Bharath Sundar
            from Bengaluru, Karnataka
            Jan 3, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560021
            Website: www.hdfcbank.com/personal/credit_card

            Dear sir,

            I'm using hdfc credit card for more then 5 year's, an year before because of some emergency i cornered to use my card upto the limit rs 33500/-, since that time i'm making partial payment of rs 2000 to rs 3000/- every month, i've almost paid more than what i've used, but till date i'm unable to clear the amount.

            I called up hdfc credit card customer care to help in converting my out standing amount to emi, but the tl or the manager told that its not possible to convert and i need to pay in 1 short or need to keep paying the minimum amount till i clear the amount.

            Sir, every month the bank is adding 1000+ as finical charge + 3.5 rate of interest + over limit charge, which is almost covering my full partial amount what i pay every month. I'm suffering a lot with the bank and i'm unable to clear the amount.

            I greatly appreciate a solution for my issue.
            Feb 7, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 04, 2017
            HDFC Bank Customer Care's response
            Dear Customer,
            Request you to provide us your credit card number, issue details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.
            -Bejoy
            HDFC Bank Customer Assistance
            Cheque book
            sir,
            my account no is [protected] my name is shobha kandusend me a new cheque book my old book is finished
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              S
              Sriram Madhavarapu
              from Hyderabad, Telangana
              Jan 3, 2017
              Resolved
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              Resolved

              Address: East Godavari, Andhra Pradesh

              Yesterday i purchase sum items in the shop i use my credit card throw swiping. But i get cancelled transaction recipt but i get massage amount is debited from my credit account. Costmar service is not responding plese rectify my problem as well as early i am also called several time to your costmer car but no use finally i posting this complient.
              Feb 6, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Jan 03, 2017
              Updated by Sriram Madhavarapu
              yes
              Verified Support
              Jan 04, 2017
              HDFC Bank Customer Care's response
              Dear Customer,
              Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details, and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
              -Bejoy
              HDFC Bank Customer Assistance
              Find my customer ID number
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                S
                sheth.abhishek
                from Sitarganj, Uttarakhand
                Jan 3, 2017
                Resolved
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                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.hdfcbank.com

                Dear personnel,

                I have send multiple letter as a request to change my mobile number registered with my credit card account from +91-[protected] to +91-[protected] since one month. Though it has not been happened due to signature mismatch problem.

                I don't actually understand why do you not able to verify my signature though i have send signature declaration form along with mobile number change request form in which i have put signature which has not been changed ever since. I am using same signature as i did earlier.

                If your system find any mismatching then clarify it manually or verify my credential details as per your norms, but this issue can't be solved by sending you letters multiple times if the issue is going to persist anyhow. It has been complete harassment from your side since last since month and it will be forcing me to terminate my credit card.

                There has been small request to change just mobile number. You are neither providing facility to change it using my net-banking account and nor providing me any other way to do that. Your costumer care executives are just helpless on this issue.

                Kindly assist this problem and make this process complete asap without any letter or signature issue.

                My credit card number:- [protected]

                Call me on +91-[protected] for any issue.

                Thanks and regards
                Abhishek sheth
                Jan 3, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                My account no [protected] my name is balwinder singh i lose my check book please send me new check book
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                  R
                  Rajk14290
                  from Hyderabad, Telangana
                  Jan 3, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500081
                  Website: Smart but hdfc

                  Hi team, I have sent mail to [protected]@smartbuyoffers.co for flight booking reschedule, still didn't get any replies... I have given all details in mail as below

                  I have booked flight ticket, on 28th Dec 2016. from

                  Hyderabad to Chennai on 20th Jan 2017 (PNR - JIJZHB)

                  HDFC Bank SmartBuy Ref No : [protected]
                  Cleartrip Ref Number: [protected]
                  Booked on : Wed 28 Dec 2016

                  Chennai to Hyderabad 27th Jan 2017 (PNR - VFFFJN).

                  HDFC Bank SmartBuy Ref No : [protected]
                  Cleartrip Ref Number: [protected]
                  Booked on : Wed 28 Dec 2016

                  Due to some personal work i would like to re-schedule those journeys as below.

                  Hyderabad to Chennai on 28th or 29th or 30th or 31st of Jan 2017 (based on availability)

                  Chennai to Hyderabad 3rd or 4th or 5th or 6th of Feb 2017 (based on availability)

                  Could you please help on this and let me know, How much would be extra charge for re-scheduling. OR Do i need to check with anyone else for the same request?
                  HDFC Bank customer support has been notified about the posted complaint.
                  Personal Loan — Loan Statement

                  Please send my personnal loan statement immediately because I m paying from 4 years but I don't know the status till when is the last payment month. Please do needful... Please send to my registered mail ID [protected]@gmail.com

                  Loan No 26963028

                  Regards
                  R Balakrishna
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                    R
                    Randheer1986
                    from Ahmedabad, Gujarat
                    Jan 2, 2017
                    Resolved
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                    Resolved

                    Address: 380054

                    Respected sir/madam,

                    I'm one of the hdfc bank saving account customer (Salary account), i've some problem with the balance deduction and now it's showing in minus. I didn't understand that without any notification my amount is deducting from my account. Is this the proper way to do the things with the customers and i don't even know that why these deduction made from account. My details are given below:

                    Name : randheer singh chouhan
                    Account no. : [protected]
                    Phone no. : +[protected]

                    Can you please revert back to me as i'm worry about now with the services of hdfc bank that how you are deducting balance from my account.

                    Look forward to hear from you soon.

                    Thanks
                    Randheer
                    [protected]
                    Feb 4, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 04, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Your email has been received vide ref id[protected]. Our team will respond to you in 5 working days.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    I want to cancel my Credit card ..because it is not useful for me...
                    Current ac [protected] deposited the kyc form but didnt updated by bank . Horrible at bank, rude customer relationship manager.
                    We are using cub wallet, we have tryed to load amount from hdfc bank to our wallet, but we didnt recieved ant amount from hdfc bank to our wallet and amount has been debited from hdfc bank
                    MY ACC NO.[protected],

                    I have been charged more than 15000 rs in the last 3 months for ECS return charges by your people or your automated system.

                    Cheaters, cheaters, cheaters...!

                    solve the issue immediately..!

                    Regards..,
                    Manjunath
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                      N
                      namitash
                      from Delhi, Delhi
                      Jan 2, 2017
                      Resolved
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                      Resolved

                      Hi team,

                      I transferred 150 Rs to my PTM wallet on 25-Dec-2016 but transaction show decline and money was deduct . I contact PTM care they said that payment not received and also not refund to m, y bank account, transaction details are below mention :-
                      Transaction number-[protected]
                      Transaction Date and time-02-Dec-2016 : 08:10 pm
                      Account number-[protected]

                      Kindly help to refund money in my bank account
                      Feb 7, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 06, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      As on today the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 16th day, the amount will be re-credited to your account.

                      In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows:

                      Kindly fill in the Card holder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and email us at [protected]@hdfcbank.com mentioning the reference number in the subject line of this e-mail, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt.
                      Please visit the following link for Card holder Dispute form : http://www.hdfcbank.com/assets/pdf/Cardholder_Dispute_Form.pdf

                      Should you be requiring any further information / clarifications on this matter please feel free to write to us.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      I did interaction with your indora branch Nagpur regarding money withdrawal and sip they are really rude they don't even want to work people are standing in the que and they are gossiping.you can see n the pic no one is there n the counter. Is this the way you serve to your customers????
                      Really disappointed with the services
                      My loan account no is 36784570, took a loan of 200000 and emi is 7215 and it's been one year I have paid my emi's till now I haven't received any information about my loan payment status.

                      I request to provide me with the said details ASAP.

                      Regards
                      Ijp Chakravarthy
                      [protected]
                      Sir or mem


                      I hv forgot my credit card pin so plzz help me with this as soon as possibleee ...
                      Account name is shehzad koth my brother..
                      Just forgt the pin o plz help me.
                      And wht is ur customer care numllber so i will directly ask any how..
                      Kindly give me reply ...nd do something about this
                      .

                      Thnk u
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                        T
                        tmasood
                        from Ahmedabad, Gujarat
                        Jan 2, 2017
                        Resolved
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                        Resolved

                        Hi, i hold a credit card and back account with HDFC, i have a loan of 6.5 L. I have been paying my loan and credit card on time and for fanacial crisis i could not pay credit card for last 3 months, i was happy that finally i will be able to clear my credit card debt and added my credit card to the personal account. As it got added the account money is on hold. This is not helping me at all coz i dont have anyother source. Now i wont make payment to the card or loan. My house rent or anything else. I will switch my bank soon, i called customer service and visited a branch. No one can help, the collection dept numbers are not reachable or they are fake. Is this how we handle a customer... Kindly call me @ [protected]
                        Feb 6, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 04, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        Request you to provide us your credit card number/customer Id, issue details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.
                        -Bejoy
                        HDFC Bank Customer Assistance
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                          M
                          Manozz Yadav
                          from Shiggaon, Karnataka
                          Jan 2, 2017
                          Resolved
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                          Resolved

                          Address: 560084
                          Website: HDFC Bank

                          I have raised a request to close my bank ac and it was told that within 4 working days the account will be closed but from past two week i have not got any update .this is the second time when i am not getting any proper update from bank side and when ever i call to customer care they directly say we cant do any thing you have to contact the branch .I dont know what kind of customer service is provided by the hdfc bank.Please look into the matter in urgent basis and try to resolve it. I am hdfc credit card holder and i am using this services for past two and half year but the type of customer service which i am getting from hdfc i think i have to close my credit account also.
                          Feb 4, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 02, 2017
                          Updated by Manozz Yadav
                          I have raised a request to close my bank ac and it was told that within 4 working days the account will be closed but from past two week i have not got any update .this is the second time when i am not getting any proper update from bank side and when ever i call to customer care they directly say we cant do any thing you have to contact the branch .I dont know what kind of customer service is provided by the hdfc bank.Please look into the matter in urgent basis and try to resolve it. I am hdfc credit card holder and i am using this services for past two and half year but the type of customer service which i am getting from hdfc i think i have to close my credit account also.Account No [protected].
                          Verified Support
                          Jan 02, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Your email has been received vide ref id[protected]. Our team will respond to you in 5 working days.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            A
                            Amitkknp
                            from Nagpur, Maharashtra
                            Jan 2, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110085
                            Website: HDFC bank

                            Dear Sir,
                            i am amit kumar From New delhi my account in HDFC bank also having Credit card of HDFC which is closed. one of my persona; loan attach with mybank account my HDFC bank account is [protected] at vikash marg laxmi nagar New delhi.as i have already complained that from credit card department they misbehave with me for late payment and they close my card also ask for settelment. i have recieved call from HDFC side one of your exicative reguraly calling me as per his conversation i have paid all ammount of credit card.
                            credit card ki payment jaise boli gayi vaise humne paid kiya sari slips mere pas hai Rs 34500 ki paymengt humne us duration me ki jis duration me mujhse kaha gya unka kehna tha ki special aproval hai esliye payment aise krdo. jb humne NOC manga to mujhe wait kraya gya aur 2 month bad mere account me extra 52000 rs deduct kr liye gaye jb complain ki to bola gaya ki bank ke cerver me prob hai aa jayega paisa but jb jyada din ho gye to bank ki taraf se bola ja rha ki apka settelment cancle ho gya jabki payment humne unke executive ke acording paid ki hai jaisa uska kehna tha ki special approval hai es tereh payment kro aur kavi bhi settelment cancle ko mujhe ni bataya gya . meri family hosptlized thi bank ne humara paise dene se mna kr diya ye keh kr ki apki falt hai credit card ka settelment cancle ho gaya hai jo ki custmer ke sath miscommination kiya gaya hai.
                            HDFC bank ka personal loan nbhi chal rha hai jiski EMI accont se jani hoti hai jo mujhe rokni padhi mera bank se kehna hai jo mere paise 52000rs apne extra duduct kiye hai ya to wapas kriye y fir loan me manage krke remaining EMI lijiye but bank ki side se hume paresan kiya ja rha hai bohot mental tourture mehsus kr rha hu jis ghar me kiraye me rehta tha woghar bhi chhodhna padha kyuki bank wale us ghar ke wonner ko bhi paresan krte the unne mujhse ghar khali krwa diya jb humne bank me jakar mail ke through and ATM ke through apna number Adess change krwana chaha naye ghar ka to ni kiya gya aj mai hope less hu bank mujhe bohot paresan kr rha hai please humari problem ko smjha jaye aur hume humara paisa wapas karaya jaye taki hum load ki EMI Bhar sake.

                            amit kumar
                            New Delhi
                            [protected]
                            amit.[protected]@gmail.com
                            Feb 4, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 02, 2017
                            Updated by Amitkknp
                            Dear Sir,
                            i am amit kumar From New delhi my account in HDFC bank also having Credit card of HDFC which is closed. one of my persona; loan attach with mybank account my HDFC bank account is [protected] at vikash marg laxmi nagar New delhi.as i have already complained that from credit card department they misbehave with me for late payment and they close my card also ask for settelment. i have recieved call from HDFC side one of your exicative reguraly calling me as per his conversation i have paid all ammount of credit card.
                            credit card ki payment jaise boli gayi vaise humne paid kiya sari slips mere pas hai Rs 34500 ki paymengt humne us duration me ki jis duration me mujhse kaha gya unka kehna tha ki special aproval hai esliye payment aise krdo. jb humne NOC manga to mujhe wait kraya gya aur 2 month bad mere account me extra 52000 rs deduct kr liye gaye jb complain ki to bola gaya ki bank ke cerver me prob hai aa jayega paisa but jb jyada din ho gye to bank ki taraf se bola ja rha ki apka settelment cancle ho gya jabki payment humne unke executive ke acording paid ki hai jaisa uska kehna tha ki special approval hai es tereh payment kro aur kavi bhi settelment cancle ko mujhe ni bataya gya . meri family hosptlized thi bank ne humara paise dene se mna kr diya ye keh kr ki apki falt hai credit card ka settelment cancle ho gaya hai jo ki custmer ke sath miscommination kiya gaya hai.
                            HDFC bank ka personal loan nbhi chal rha hai jiski EMI accont se jani hoti hai jo mujhe rokni padhi mera bank se kehna hai jo mere paise 52000rs apne extra duduct kiye hai ya to wapas kriye y fir loan me manage krke remaining EMI lijiye but bank ki side se hume paresan kiya ja rha hai bohot mental tourture mehsus kr rha hu jis ghar me kiraye me rehta tha woghar bhi chhodhna padha kyuki bank wale us ghar ke wonner ko bhi paresan krte the unne mujhse ghar khali krwa diya jb humne bank me jakar mail ke through and ATM ke through apna number Adess change krwana chaha naye ghar ka to ni kiya gya aj mai hope less hu bank mujhe bohot paresan kr rha hai please humari problem ko smjha jaye aur hume humara paisa wapas karaya jaye taki hum load ki EMI Bhar sake.

                            amit kumar
                            New Delhi
                            [protected]
                            Verified Support
                            Jan 04, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,
                            Our senior management team has received your email vide ref id[protected]. Our team will respond to you in 2 working days
                            -Bejoy
                            HDFC Bank Customer Assistance
                            this is to bring your kind notice that from the last 10-12 months unnecessary charges have been incurring on my HDFC credit card.Due some unavoidable circumstances i couldn't check the statements, however when I checked my past statements, i released that i have been cheated.

                            Looking for justice from your side.

                            Else have to go consumer court to settle the issue.

                            Customer Id: 56537314.
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                              M
                              moh_singh
                              from Delhi, Delhi
                              Jan 1, 2017
                              Resolved
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                              Resolved

                              Address: Faridabad, Haryana, 121003

                              Hi Team,
                              I want to file a complaint against HDFC bank as I transferred Rs. 5300 in one of HDFC bank account# [protected] by mistake and I want that money back I have send so many emails and maje so many complaints but I haven't recieved any acknowledgement even by HDFC bank.
                              My account no.[protected]

                              I want this matter to be resolves asap else I will escalate it to highest level and upload a video on social media sites.

                              Thanks
                              Mohan Singh
                              [protected]
                              Feb 6, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue, transaction details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Deae Sir,

                              Please note I have forgot my credit card PIN.So please send me credit card PIN on my registered mobile no. or email ID.

                              best regards
                              Rajan.p
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                                A
                                arunfinacle
                                from Ahmedabad, Gujarat
                                Jan 1, 2017
                                Resolved
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                                Address: Bangalore, Karnataka, 560068
                                Website: hdfcbank.com

                                Hi

                                Below is chain of mails. Please resolve.

                                Hi,

                                My complaint id - MUMC [protected]

                                I'm totally unhappy with irresponsible bank's reply below. How can i be responsible for funds lost by my bank. I did not lose money kept in my house. I kept my funds in bank for safety and savings purpose. And bank has lost my funds. Bank cannot escape from its responsibility. As i told i need my lost funds back in savings account. I have already lodged complaint with police and copy has already been submitted with BTM branch along with CDF form.

                                Kindly reverse bank my amount lost by bank.



                                Regards,

                                Arun Kumar HS

                                Hi,

                                My complaint id - MUMC [protected]
                                Bank account number - [protected]

                                It has been a more than 15 working days, since i lodged the complaint for illegal transaction that happened in my account. But no response from bank till now. If i visit branch they would ask me to call customer care. I have rarely or never used the debit card for shopping. But even when my card was with me, some unknown/ unauthorized transaction has happened. Its clearly a failure in security systems infrastructure bank has, as i did not get any sms or email alert for those transactions. I should get my funds of around 6000 back in to my account, or else as guided by my regional police sub inspector, i would be taking this to consumer court, as i'm totally not responsible for this misuse, and bank has failed to provide the security to my funds in my account.

                                If bank wants me as its customer, then kindly reverse the money i have lost and if possible nab the culprit behind this. Also would help in improving the security measures bank is lagging.

                                Regards,
                                Arun Kumar HS
                                Feb 3, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 02, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Your email has been received vide ref id[protected] by our principal nodal officer. Our team will respond to you in 5 working days

                                -Manoj
                                HDFC Bank Customer Assistance
                                Dear Sir / Madam,

                                Please send me my Personal Loan statement on E-mail ID - san.[protected]@rediffmail.com, against Loan No.40571017.

                                Kindly do the needful.

                                Sandeep Sawant
                                Mob - [protected]
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                                  S
                                  sonalithigale
                                  from Mumbai, Maharashtra
                                  Jan 1, 2017
                                  Resolved
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                                  Address: 411033

                                  Dear sir,

                                  my name is sonali thigale, from pune, on dtd 28.11.2016, at 18.15.56 i had received 2 message - rs.9898/- & rs. 9865/-was spend on ur hdfc credit card at paytm mobile solution.

                                  I had not done this transaction. And not given any credit card information to other. After received this message, i had call to customer care and immedeately block my credit card. After that i had send trasaction dispute form to hdfc customer care, they said they will investigate this matter and reply you, after that i had complaint register to cyber crime dept . Pune, and this document submited to customer care thru email. But till date i have not received any reply from hdfc customer care.
                                  Please investigate my complaint and justice me.
                                  Feb 6, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 04, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id/card no., issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    rajneeshkumar79
                                    from Noida, Uttar Pradesh
                                    Dec 31, 2016
                                    Resolved
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                                    What is the timing of deposit. ...

                                    Address: Kangra, Himachal Pradesh, 176206
                                    Website: www.hdfc.com

                                    My name is rajneesh kumar my customer id is 57915920 ..I went to bank for deposite but branch manager refuse my deposit. ..he said that the timing for deposite is 2 pm we will not accept any deposite after 2 pm ...I am a regular and old account holder of hdfc. ..I shocked when I heard this...will you pls tell me exact timing of deposite...if there will be no satisfactory reply I will close my account

                                    Thanks...
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                                    nilesh7879
                                    from Surat, Gujarat
                                    Dec 31, 2016
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                                    Address: 395001
                                    Website: www.newark.com

                                    Dear sir,

                                    i had purchased online on http://www.newark.com/ website on dated 19th dec 2016, at initial transcation was done by me about 1068 INR, than after again money directly deducted from my hdfc credit card even without my information of 3257 INR on dated 30th dec 2016
                                    how can be such transaction to be done without my authorization.
                                    i want to cancel those both transaction
                                    please help
                                    Feb 7, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience caused.

                                    We are keen to help you. Kindly write to us at [protected]@hdfcbank.com with Customer Id/account number, transaction details (date, time and amount) and your registered contact details mentioning reference Id TTU-TTU[protected] in the subject line. The concerned department will assist you.

                                    -Anay
                                    HDFC bank Assistance
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                                      V
                                      Vivekanand Mane
                                      from Kalmeshwar, Maharashtra
                                      Dec 31, 2016
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                                      Address: Pune, Maharashtra

                                      I am Vivekanand Mane.
                                      I payed my EMI yesterday.
                                      But it not get to customer.
                                      My acc no [protected]
                                      I payed my EMI to shriram city finance online. Status of transaction get failure
                                      But EMI amount debited from my account.
                                      I complaint to finance company but they don't get amount. Your customer care no will not responses, if you not respoding then shut off your customers care no.

                                      Note : your customers care no. Will not attend the call.
                                      Feb 4, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 03, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please mail us at [protected]@hdfcbank.com from your registered email id along with date and amount of transaction for further investigation. Kindly mention ref ID-TTU[protected] in the subject line.

                                      -Anay
                                      HDFC Bank Customer Assistance
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