HDFC Bank Complaints & Reviews

Dear sir,
I had applied for my credit card on 9th Jan 2016 through a person who came as a representative from HDFC bank. He was from HBL global now called as HBB finance. The person name was Iklak who works under sm Rajesh. He had given me a option saying that either give any utility bill or u can go for a offer called payzapp activation. By any of the two, my card will be lifetime free. I had opted for payzapp activiation. Now my credit card number when I put in the payzapp app, it is showing as invalid number since payzapp app does not support dinners club card. I have already changed my pin. I called customer support, then he told me that the charges appearing in the system is 2875. Kindly resolve my complaint at the earliest. My mobile number is [protected]. I have attached the photo of the offer form he gave me where I had ticked payzapp activation. If there is no such offer and I will be charged for the card, then I request u to take back this card without any charges.
Regards,
Kamlesh Jain
[protected]

The call came from Niharika Sharma from[protected].

They said I have to take their policy and they will pay off my loan. I found this forum and read all the complaints and hence asked if I could go to the branch to verify and she fumbled and sounded irritated.

I also told her about this forum while on the call and she quickly hung up the call. Thanks to this forum, I stopped from falling into a trap.

Dear sir,
I am virendra pandey, i have been cheated by two member of the hdfc life employee named akash wadhwa and sachin agrawal & sandeep mishra as he asked me to purchase a policy name hdfc jeevan sanchay plan of rs. 50000, policy no. 18678481. He promised me to provide additional benefit along with this policy like medical card for 5 members of my family & petrol card & neft of rs. 15000 for 4 years. Now it has been passed 5 months & i have received nothing. Neither medical card, petrol card nor neft. They also asked me that he is hdfc employee so he has special power to give me addition benefits. Now mr. Akash wadhva's no.[protected] is going switch off permanently but sachin agrwal [protected] not entertaining my call after this big scam. And the agent name written in my policy is different like it is written s. B. Insurance brokers pvt. Ltd. Where i also visited but in noida office no one came to meet me even i waited 2 hours. I want justice because i was not aware of this cheating what they did with me.

Hi,

Really i have become fed up to deal with the hdfc credit card division. I had a hdfc credit card which i had decided to surrender after paying my all dues...

As per my decision payed all dues as on 15.06.2016 but after few days i had got another out standing report of rs. 4259.60 for the same credit card where i am not spend any amount... I had payed this as on 28.06.2016 and hot listed the same card.

Form june 2016 to november 2016 i had contacted hdfc customer care several times through mail and phone. But no body given me the solution.

But every month i have received some outstanding and paid the same by force of multiple numbers of customer care executives to make my civil records white.

Now i became surprised to get an active orphan credit card number in my name with rs. 4963.27 out standing...

Please help me, really i am losing every months by wast service of hdfc bank credit card division.

My details : hdfc bank customer number : 41982568
Orphan credit card : 489377xxxxxx4206
Last credit card which i deactivated and send for surrender : 489377xxxxxx2165

Please help me...
My contact details : [protected]@gmail.com

Dear sir
As per above subject I am a customer of your bank and I have two car loans
But till date I am not received any statement of both loans.
I need both loans statement for my firm audit. Loans ac. No. Below
1. 38327702
2. 32752945
And my mail I'd is
omprasad.elect.[protected]@gmail.com
Kindly sand me above both statements as soon as possible from start date to till date.
Thanks with regard
Omprakash Prasad

Hello!
Had done a transaction of Rs.570 on 14.01.2017 using my debit card. The amount was debited from my account and later I had received a text from the bank saying that it was reversed and that it would be refunded within 3 to 7 days. It's nearly 9 days now still no sign of my money. Sent an email to them, it's been 3 days still no response. Kindly look into this.

Dear Krishnendu

Again amount of INR 115.00 is debited from my account.
I have already complained earlier I don't need these type of service kindly credit the amount back or else I will move out my account From HDFC and this time I am Damn serious also I would like to talk to your senior about this matter if you are not able to solve this.
I will also go and complain this on consumer complaints if you will not solve this.
You don't have any authority how can you guys always debit from my account even telling me.
Regards
Vibhu
[protected]

I got a cashback offer from HDFC credit card through email. Then send and email to customer care for confirmation for the cashback. Got confirmation. Purchased the product. Now cashback is denied by the bank. Now they are saying it is not applicable for online purchase even after so many email communication. Latest query reference number for this correspondence is : [protected]. Thanks.

I am swathi account no [protected]. this month 11 th i have booked ticket in irctc PNR: [protected]. it was cancelled by irctc 12th. then refund amount was refunded to hdfc by irctc on 17 th.
PNR: [protected] Transaction Id: [protected]
RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE
430.0 REFUNDED [protected] 17-Jan-2017.
then conformation is given by hdfc also on 17th. i have called to hdfc customer care and they were told that message is given by irctc. it is clear message given by hdfc. customer care people telling lies and disconnected my call. fake fake company. give the refund for Transaction Id: [protected]. do not cheat customers.

Sir
I want to change my email id because wrong feed my email id when credit card apply. Please change my id my email gmeena2593.[protected]@gmail.com sir my credit card monthly statement not send.please send email id. I not idea my statement. Please change my email id so that I received monthly statement. My last credit card no 7578.

My name Gopal Singh Meena
Patiala

I had made a reservation using Booking .com at a hotel Le Roi in Udaipur on 1st December. But we didnt stayed at the hotel. Later i realized that I have been charged for Transaction Amt. (INR) : 68, 979.84 on 22nd Dec. On 28th Dec i got a call from HDFC Customer care that my card have been compromised and they are blocking the same and re-issuing a new one. Further they confirmed to me that the amount would not be paid to the merchant. What i am surprised is that in India, when we have 2 way confirmation system i.e CVV number input and OTP input. HOW did my transaction even went through.
Regards,
Praveen

Dear concern,
I Vijay Kumar having HDFC customer ID 66360105. I had 1 credit card having number[protected]. I shopping from this card but not paid regularly more than 1 year due to my mother health problems.All the money spend on treatment.i m only person to take care for my parents.Due to this my card suspended.when I free from my mother treatment I paid all money with interest which is clear by HDFC.i have pan card number bqypk6437j.
I also paid my personal loan from HDFC account number 20424055regularly 4 year without any check bounce.
Now I want HDFC credit card but old card shown on my account which is suspended.due to this I did not got credit card from HDFC.
Please it's humble request to you that remove my suspended card from my account for which I take ur loan and credit card facilities from HDFC in future.
Dear concern, I promise that in future I shall not do this type of thing...Please remove...

Regards
Vijay Kumar
A/c no.[protected]

Dear sir,

On 2nd January I had went to the Dmart grocery store in dahisar west as they were giving rs 2000 by swiping the debit card so I went and swipe the card but I got the slip that the transaction declined but the amount was debited from my account of rs 2000.so I want to know when the amount will be reversed as I have talked to the dmart people and the bank people also.

My Account number is [protected]​ so I want when I will get the money reversed. and back to My Account.

I have bought a mobile of rupees 29999 on 18th december using hdfc debit card. The phone I received was damaged, So Amazon took back my phone and initiated the refund of rupees 29999 on 2nd January. They also provided me reference number and transaction ID of that refund. I also registered a complaint to HDFC bank regarding this. Reference number of that complaint is 1225702. They are taking too much time in resolving the issue. Please do something as early as possible.
You can find the reference no. and transaction ID in the photos for that transaction.
Adarsh Gupta
HDFC bank complaint reference no. 1225702
Mobile no. [protected]

I made the payment of Rs. 5750 my HDFC card for November bill before due date. I also have the reference number and also my bank from which I have made the payment have confirmed that they have credited it to HDFC card.
But HDFC goons are calling me and threatening me to make the payment. I called the HDFC customer care and registered a complaint and shared the bank statement with reference number and debit details to them. Even after 1 month they have not resolved my problem. I have also mailed their customer care but they are also not doing anything about it and every time they say that it will be solved in a week's time.
Further, they are charging me additional interest and late payment fee on this in spite of making the payment.
Their service is pathetic and they are using illegitimate ways to loot their customer.

Dear Sir/Madam,

Ref: Auto Loan 32029658

Myself, Harshakumar K have the car loan payment from more 1 & half year. I am paying the Auto loan payment from time to time without fail by every month 5th from almost 1 & half year. In this month I have not sufficient balance in my HDFC bank account on 4th of January 2017. Due to some personal problems, have deposited the cash on 5th Morning around 11:00 AM. But that day, the EMI was not deducted from my account. Afterwards I received a call from HDFC bank with respect to payment. Caller had instructed me to pay the amount in Local Branch. After that I have paid the amount on 18th January 2017 at Bagalkot Branch. After this, on 21st of January my account has debited of Rs. 230/- regarding my car EMI Loan repayment.


Regards,
HarshaKumar
[protected]

I am having a classic account with HDFC. I can see that the HDFC bank has deducted Rs. 115 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this amount refund in my account

From this mobile number [protected]
One perason called and abuse with bad words . I have the phone recording of the same.
Please take necessary action.
Then only i can make the payment accordingly.
That person called continuesly and abuse and the same is very much painful in the morning working hours.
Mistake is his side ..
They didn'tsend bill for the same.
Awiting for your response at the earliest to make payment.

Regards
Johnwesly
[protected]

Hello, I need a serious action to be taken on HDFC bank.
I have heard HDFC from my childhood and I thought it has a good power in the society.
My Issue - I took a personal LOAN from HDFC in the month of Sep/Oct. First installment was debited properly with no issues.
The second EMI debit which should take place on 4/12, did not take place.. Then i called customer service to check on this, I was been told that it's a mistake from banks end the EMI will be debited on 13/12.
Here the hectic customer service starts, I started getting calls from HDFC employees stating I have to pay some late fee as I did not maintain sufficient funds.
I have the screenshots of my bank details which I am attaching it to the same complaint form.
I got calls from more than 6to 7 employees, I explained the same to every one, nobody bothered to resolve it and again today I got a call in regards to the same.

Message to HDFC bank - YOU #####, TRAIN YOUR STAFF PROPERLY SO THAT THEY CAN HANDLE THE CUSTOMERS.
USELESS CUSTOMER SERVICE EVER HAD.
DID NOT EXPECT THIS FROM YOU GUYS

Ref - RE SERVICE ID =[protected]
Policy No[protected]

Dear sir,
I am glad to give you certain information in regard with my above policy. Please resolve the matter as soon as possible at your end .
In the month of July 29th 2016 I have taken above policy by paying Rs 27222/- cross cheque number 000522 dates 29/7/2016 in HDFC Dahanu branch for car number MH 48 P 8333
Hundai Verna
After long harassment, and repeatedly requesting local branch manager, He delivered insurance policy on 12th October 2016 which I received on 15th October 2016, that too after changing me further premium of Rs 2600/- the cheque number 000545 dated 10/10/2016 on HDFC bank Dahanu Road
Upon receipt of policy documents I have requested them to issue policy not from retrospective effect but from the date of issue of policy since I was loosing about 2.5 months unnecessarily. This is not justified. Since delay is due to negligence of company staff. It was not my fault. I was cought twice by traffic police for not having policy documents. In spite of above I have received negative reply from company i.e. ''There won't be any change in the date of policy''
Ultimately I have decided to stop above policy and claimed full refund. After consulting HDFC ERGO concerned honourable staff Mr MAHENDRA JAIN who advanced me to take new 3rd party insurance by Adjusting around Rs 6000/- he also accepted that I can claim refund on above policy Rs 23822/- approximately ( 27222+[protected].
In response to his advice I have cancelled my original policy and claimed refund as mentioned above.
Nevertheless company didn't refund me above claimed amount another 2 MONTHS.
In due course of time I have repeatedly requested and also contacted to Mr Mahendra Jain and their after senior officer Mr Jitesh Sagar
And narrated my problems. Mr Jitesh sagar gave a good response to listen my problem and he shown good care about Custmers that's why I received refund amount
But unfortunately my problem still remains as I received shot refund.i have received new policy after 3 month i.e. 13/01/2017 and refund Amount Rs 8944/-
I desire to be verified this refund amount since I am losing without my fault and punished. As per company view I have used this policy for 5 months. But the fact is I never used this policy even then I am charged.
Your issuance of policy took 2.5 MONTHS there after cancelation took 3 MONTHS that means during this time I have not used the policy for which I was charged Rs 15000/- approximately
Hence it's my humble request to reconsider this matter and study properly so that it can be justified
For your information I have spent about 217 minutes as per my mobile record kept by me for communicating my problems and time to time gave all information to ur senior officers Jitesh sagar and others.
I regret to mention although you're staff is good and cooperative but couldn't resolve this case
Hope do the needful by forwarding necessary refund claim by your valuable cheque.

Thanking you,

Your Truly,
Pratik Kuntawala
[protected]