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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
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N
neelam malakar
from Jodhpur, Rajasthan
Feb 9, 2017
Resolved
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Address: Jodhpur, Rajasthan, 342003
Website: [email protected]

Dear Sir,
on 13 Nov 2016 i m used my ATM card at Jodhpur express for RS. 1301/-. according to merchant his bank not received the amount but same amount debit to my account so i pay with another way to merchant. i was complaint in hdfc phone bankers and also Hdfc bank. after 15 days the same amount credit to my account. again the same amount deduct in my account on 21-12-16 .i m complaint again on next day that means 22-12-16 and my complaint No. 1203326. after many time visit in hdfc bank but till time i don't have received amount.

my name is neelam malakar my account no. is A/c No. [protected], A/c No. [protected]
IFSC Code: HDFC0000142
Branch: JODHPUR - RAJASTHAN
Swapnadeep, 57 - B, , 9th Chopasani Road, , Jodhpur - 342003, Rajasthan
Mar 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have raised chargeback on the acquiring bank and your account will be credited by February 24, 2017 provided we do not get the representment proof i.e proof of transaction from the acquiring bank.

-Bejoy
HDFC Bank Customer Assistance
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    T
    T. Kanthaiah
    from Tanuku, Andhra Pradesh
    Feb 9, 2017
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    Address: Karimnagar, Andhra Pradesh, 505001
    Website: [email protected]

    Dear Sir,

    i will pay my hdfc insurance Policy No.: 16864628
    Plan: HDFC Life ProGrowth Plus
    Due date: 26/11/2015
    Premium amount: ₹ 12500 half yearly byt I was paid two times pl send my paid receipt urgent today only, I will submit income tax proof today pl.

    but i have not receive to my payment two half years receipt pls conform my policy
    status & contact my phone no [protected]
    mail id [protected]@gmail.com
    HDFC Life customer support has been notified about the posted complaint.
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      B
      bkjoshi76
      Feb 8, 2017
      Resolved
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      Resolved

      Address: 560092

      Hello,

      Customer ID: 57291465

      NRE/NRO Bank Account/s: [protected], [protected]

      As i live in Auckland, Newzealand & i donot intend to use above nri/nre accounts as there are no hdfc branches here. I would like to close these accounts

      Please kindly close the accounts. I am unable to visit branch and close the accounts. both these accounts are been not used by me over 12 month. as per rbi norms please clear off negative balance account due to non maintaining minimum balance & close the accounts

      Regards

      Bhasker Joshi
      Mar 12, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 09, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, through Social Media, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. The Account Closure form is available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) Kindly refer the below link for contact details of branch : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

      -Bejoy
      HDFC Bank Customer Assistance
      I have applied new debit card twice . Last time I have applied one month back . Still I didn't get the card . Kindly help me to get the card .

      reference number : EM[protected]
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        C
        cpm111
        from Vijayawada, Andhra Pradesh
        Feb 8, 2017
        Resolved
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        Address: New Delhi, Delhi

        Dear sir,
        When i was booked a ticket from irctc on 04.02.2017 my transaction was fail;ed & as per irctc amount was refunded on same date vide cancellation id/refund id no.[protected] on date 04.022017.& as per your sms dt.04.02.2017 amount was credited/reversed by irctc 12027 rs.1875/-
        But, till date the amount was not credited in my sb a/c no.[protected]

        Please look in this matter & amount of irctc refund to be credit in my a/c.
        Mar 12, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 09, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          U
          U-day Benjamin
          from Hyderabad, Telangana
          Feb 8, 2017
          Resolved
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          Resolved

          Address: Ranga Reddy, Andhra Pradesh, 500050

          05 feb 2017 pos 416021xxxxxx9054 amazon pos debit hf[protected] 05 feb 2017 1, 299.00 11, 889.48

          05 feb 2017 pos 416021xxxxxx9054 amazon pos debit hf[protected] 05 feb 2017 1, 299.00 10, 590.48

          First payment was unsuccesful on amzon.com
          Ecound payment was succesful

          Money was deducted twice on my account.
          Need help on this.

          Uday
          [protected]
          Mar 12, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 09, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Dear sir /madam please my account is close my name santosh Devi /account number .[protected] pls close... The Second times complaint is cast and no attention being paid to you form ..is to close my account please dear Sir. Thanks
          I want noc for my tvs star sports bike please clear my this case with arjant basis bcz i want need for that document

          BIKE DETAILS
          TVS STAR SPORTS
          GJ 01 JB 4584
          FINANSE WITH SENTURIAN BANK OF PUNJAB LTD.

          PLEASE RESOLVE IT...
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            K
            kvsk1990
            from Delhi, Delhi
            Feb 8, 2017
            Resolved
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            Resolved

            Address: Udaipur, Rajasthan, 313001
            Website: www.hdfcbank.com

            I have been charged Rs.748 recently as depository charges on 30 Jan 2017 and Rs 114.38 on 16 Jan 2017. I havent used my demat account and still these charges have been levied The customer care of HDFC does not work at all. I mailed them many times but there was no response. This is very pathetic as HDFC has been looting its customers and failed on its promises. They promised free demat services but now they started charging. Below are the transactions:

            30 Jan 2017 DEPOSITORY CHARGES DEC[protected] 30 Jan 2017 748.12

            16 Jan 2017 DEPOSITORY CHARGES DEC[protected] 16 Jan 2017 114.38
            Mar 14, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 09, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              samrutha
              from Bengaluru, Karnataka
              Feb 8, 2017
              Resolved
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              Address: 600093
              Website: Consumer Complaints

              Hi, i have hdfc salary account from may 2014 on words. Without any information every month amount deducted from my account.
              19/08/2016 - ecs dr return charges 100816 –170.57
              03/10/2016 - ecs dr return charges 100816 – 691.93
              03/10/2016 - ecs dr return charges 120916 –862.50
              20/12/2016 – ecs dr return charges 121216 – 147.49
              03/01/2017 – ecs dr return charges 121216 – 36.00
              12/01/2017 - ecs dr return charges 100816 –219.01
              12/01/2017 - ecs dr return charges 100816 –862.50
              17/01/2017 - ecs dr return charges 100816 –346.49
              08 feb 2017 ecs dr return charges[protected].01
              08 feb 2017 ecs dr return charges[protected].50.

              Kindly do the needfull
              Mar 13, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 09, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                Sekhar Sahu
                from Bengaluru, Karnataka
                Feb 8, 2017
                Resolved
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                Resolved

                Address: Khordha, Odisha, 751001
                Website: online.hdfc.com

                I was looking forthe details of the loan documents vs what i have signed while receiving the first payment of disbursement and i have been told that i will get a copy of all the documents that i am providing and the list of originals i have submitted but i haven't received anything yet .

                There are several calls I have made and application i have submitted in the bank but there is no response from the bank .

                Also i have raised several calls at HDFC customer support and all in vein .
                Mar 14, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 11, 2017
                HDFC Bank Customer Care's response
                Dear Sekhar,

                Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                Regards,
                Team HDFC Home Loans
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                  S
                  sulurmani
                  from Coimbatore, Tamil Nadu
                  Feb 8, 2017
                  Resolved
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                  Address: Coimbatore, Tamil Nadu, 641026

                  To-day I have visited the Trichy road Branch, Coimbatore of HDFC, where I am having account (Customer ID[protected] and met the Relationship Manager assigned to me as I am being given the status of Imperia customer to enquire about TDS/filing Form-H with regard to the Fixed Deposit dated 1.12.2016. I was just shown a person, who asked me to wait. After wainting for more than 15 minites, on contact, I was asked to wait again. Nett result, I have not obtained the infornation about TDS. Is this the way the RM behaves. Even a regular customer is getting more response and whereas, the Imperia customer is getting this sort of treatment. The horrible experience I had to-day makes me think, why should I be a Imperia Customer. Hence, I want to get away from the catogery of Imperia.
                  Mar 13, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 09, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, name of the RM, your contact number, Account number and branch address to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  I have not received any hard copy of statement of credit card although it comes on email properly. Every month I receive a mail that my address could not be traced. This is same address on which cards were delivered.
                  . Mine address is very simple and every courier person locates it very easily either it for bank statement or for anything else.
                  Hi,

                  Why I have been charged in below TXN without my notice. Could you please let me know at the earliest.

                  1. DC INTL POS TXN MARKUP+ST[protected] Charged 26.16 Indian Rupee.

                  Thanks in advance.

                  Regards,
                  Pintu Viswas
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                    A
                    anand Mundhada
                    from Korba, Chhattisgarh
                    Feb 8, 2017
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                    Address: Akola, Maharashtra, 444001

                    CLAIM NO C[protected]

                    Myself is anand Mundhada,

                    Took insurance from L&T insurance.. then it got merged with Hdfc General insurance. They approved my claim n next day told me.. we have done RTGS in ur account... given me Rtgs refernce NO.. WHICH PROVED to be fake when enquired in bank.

                    Later on called higher officials they told...

                    your payment yet to be done.. still they have not credited my account with Claim money.

                    Worst experience with hdfc general insurance...

                    Guys think before u take it.

                    Thanx you..
                    anand mundhada
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                    My axis bank ATM card was lost and i am not agree to renew the card of cpp without my permission company was taken money from my bank.so, yiu please immediately my money refund. Company was taken money amount is 1599 rupees.
                    My membership no is IA1495310.
                    Mansukhbhai Arjanbhai Chavda.regarding.
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                      S
                      Saurabh Kalan
                      from Mumbai, Maharashtra
                      Feb 8, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400076
                      Website: HDFC

                      230 Rupees deducted From my HDFC account with caption "STOP CHEQUE CHGS INCL ST & EC".
                      What is this? why my money has been deducted without informing me?
                      You should be transparent to your customer.
                      I want my money back as soon as possible.
                      This is the worst experience I am facing with HDFC bank,
                      I have only 760 Rupees in my account and from that amount you are deducting 230 rupees?
                      What a cheap thing happening with HDFC.
                      Worst bank ever.
                      Mar 11, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 08, 2017
                      HDFC Bank Customer Care's response
                      "Dear Customer,

                      I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance"
                      Hello,
                      I am Nikhil S Bangar.

                      Customer Id :: 54655857
                      Account no :: [protected]

                      I have paid my last generated credit card bill but still, it is showing the same and due to that I am unable to use my credit card which is declined any further transaction. As I have already paid my bills so I want to get it resolved ASAP.
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                        S
                        Sänööp Krïsh
                        from Mysore, Karnataka
                        Feb 8, 2017
                        Resolved
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                        Address: Bangalore, Karnataka

                        Good morning sir ...my name is sanah abhinand I have debited some amount in my account and it is salary account and some amount 1390 has been deducted from my account without any valid reason and I did not get any msg or E-mail from the HDFC bank.This is not fair and amount deducted from twice 690 from my account. My accessing net banking I get shocking and looking to the statement the amount detuted for maintaines purpose.. What is this...?? I want my Money back and should be refundable as soon as possible... My customer ID 57009830...and my a/c number [protected]...so please taken as consider and I want my money as soon as possible...
                        Mar 14, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 09, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken up the matter with concerned team and will respond to you in 5 working days

                        -Anay
                        HDFC Bank Customer Assistance
                        Hi very good evening.i have opened savings account from hdfc.suddenly they have deducted amout of 410 and in my account negetive ballance showing 1000 for amc charges. I need my money back.kindly do the need full as soon as possible.my customer id is[protected]. My a/c no [protected].
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                          S
                          Sunderdeep Singh
                          from Moga, Punjab
                          Feb 7, 2017
                          Resolved
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                          Resolved

                          Address: Ludhiana, Punjab, 141012
                          Website: hdfcbank.com

                          Hello Sir,

                          My name is Sunderdeep Singh, Acc Number: [protected] at Anna Salai Branch, HDFC.

                          In last 4 months or so, HDFC has deducted over 2500 for AMB charges. I never get any warning when I have less balance. There are about 6 transactions in the statement attached in which they have deducted around Rs 640 every month. I have tried to maintain proper balance for last 3 months or so but still they have deducted. In Jan 2017, I kept proper balance but they still deducted Rs 340.

                          I request you to please give me refund for the amount you have deducted or else I will take a legal action.
                          Mar 14, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 09, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that you have written to our Grievance Redressal Cell and will receive a response with reference number[protected] within 3 working days

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            D
                            Dharminder Arora
                            Feb 7, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110019

                            I am HDFC bank customer having account number [protected], I received message today around 9 pm that a transaction of 4929.16 is made on my debit card in london at AGODA HOTEL RESORT, however I never done that transaction and the card was with me all the time, and I am in India. Please look into the matter and resolve the issue asap. I am really surprised how this can haapen without cvv, pin or password. Please resolve this issue.
                            Mar 11, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 08, 2017
                            HDFC Bank Customer Care's response
                            "Dear Customer,

                            I request you to share your account/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance"
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                              H
                              Hanmant k
                              from Bengaluru, Karnataka
                              Feb 7, 2017
                              Resolved
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                              Resolved

                              Address: 560045

                              Hello
                              i am hdfc bank customer
                              Branch : vijay nagar, bangalore

                              I have been trying to contact many time but no use
                              my account balance is (-3900) negative due to maintaining insufficient balance

                              I am no longer using this account I request you to please close my account

                              for every month they increasing negative balance ..

                              i am looking for your valuable acknowledgement ..
                              Mar 29, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2017
                              HDFC Bank Customer Care's response
                              "Dear Customer,

                              I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance"
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                                J
                                jeeetchopra
                                from Balotra, Rajasthan
                                Feb 7, 2017
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                                Address: Mumbai City, Maharashtra, 344022

                                I have paid Rs.8640 for my Policy on 7-11-16 for HDFC click to protect Term Policy. But till today, the policy was not issued to me.Even my medicals are perfectly updated and all documents are submitted.

                                But as per mail conversation, company's representative said that there is a technical mistake due to which policy is not being issued.

                                Please issue my policy or refund my whole money.
                                Policy No. 18789669 [protected]

                                From Jitendra Kumar Chopra
                                [protected]
                                HDFC Life customer support has been notified about the posted complaint.
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                                  E
                                  Eshwar chengta
                                  from Sandur, Karnataka
                                  Feb 7, 2017
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                                  Address: Bangalore, Karnataka, 560078

                                  Hiii I'm ESHWAR my cus I'd is 7023840 I have added 3000 amount from my HDFC debit card amount has detected from account but not added in wallet I have asked 3 to 4 times to Paytm customer care they are saying to ask bank so plz kindly check it and refund the amount and on 5 I have transferred 3480 from BHIM app it's also same amount has deducted but not transferred so plz check and resolve this problem
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Prabhu A
                                    from Mumbai, Maharashtra
                                    Feb 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600110

                                    Dear Team;

                                    This mail is in regards to the credit card payment for my card [protected].

                                    There is a outstanding in my card which had crossed my credit limit.

                                    I pay minimum amount due every month. For past few months there were 2 months due, in which I clear one month due.

                                    But on the last statement generated on 15th Jan 2017, there was 3months due pending, in which I paid 3300rs on 4th Feb 2017. So there is 2 months due pending to be cleared from my side.

                                    I was planning to pay my balance two months due in another few days time.

                                    I am using this card since 2010 and till date I am paying my dues with over limit charges, interest and late fee without any hesitation.

                                    I am using this card for past 7 years and the card got expired on September 2016 for which I have not received the new card.

                                    But yesterday without any prior intimation, my bank account balance went on hold. I was having a account balance of around 6800 rupees approx which got hold with out any prior intimation to the customer. The bank account balance went to zero balance all of a sudden which is not acceptable.

                                    You had taken a wrong step by doing this...I need the amount to be unblocked in my bank account in next 24hrs, so I can clear the payment of my card.

                                    I am damn clear on the above and also discussing on this matter with my legal advisors to find whether I can file a case against the bank for blocking my bank account without intimating the customer by any mode of communication such as phone call, SMS, email etc.

                                    As a customer I have the intention to pay my dues and I was planning to close this card in another 4 months time. But the way HDFC Bank behave in blocking my bank account and making it non-operative is absolutely disgusting.

                                    Let me know whether you can unblock my account in next 24 hours time. If not possible I'm absolutely fine with it.

                                    I shall discuss with my advocate on this matter and proceed further.

                                    Till that time period I get the resolution for the above matter, I may not be in a position to pay my dues for my card.

                                    Thanks and Regards
                                    A Prabhu.
                                    Mar 16, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 13, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      anand Mundhada
                                      from Korba, Chhattisgarh
                                      Feb 6, 2017
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                                      Address: Akola, Maharashtra, 444001

                                      Claim no C[protected]

                                      Car met with accident .. survey done...documents submitted..Claim got passed on 31 jan 2017 &

                                      Contacted customer care.. they told to Contact [protected]@hdfcgi.com

                                      Every detail was sent to the company..

                                      Got reply with RTGS REF NO.. told me to contact bank but when contacted bank... they told no such RTGS SEEN IN SYSTEM.

                                      Again today 06 feb 2017 .. tried to contact Customer care.. they told contact Claim settlement head of pune.. o[censored]r area.

                                      Tried to contact him.. still saying its pending.. will put complaint..

                                      Customer care is saying .. ur RTGS is done... claim settlement manager is saying its not yet done..

                                      No management at all.. wt customer should do... ?????

                                      They just giving assurance soon u will get but just hope.

                                      Kindly help for the same
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                        snehaprit
                                        from Vadodara, Gujarat
                                        Feb 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat, 390001
                                        Website: NEAR KALA GHODA , RAOPURA BRANCH VADODARA

                                        Sir.. Help me.. I have salary a/c in hdfc bank... Lasy 6-7 month i m jobless so i m not able recieve my salary... Now i receive my in 3 days ago... But. Bank charge amb charges...1480 rs... How that fair...in salary ac... My. Customer id is 40651757 pritesh mistry.. And. Salary ac number is. [protected].
                                        Please help... Mo. No. [protected]
                                        Now i got job and i maintain it properly... So please help me... Last 6 month i m unemployed...
                                        Feb 10, 2017
                                        Complaint marked as Resolved 
                                        Thanks to all. bank help me and credit my money in my a/c.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 09, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken up the matter with concerned team and will revert to you in 5 working days on your registered email id.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Feb 10, 2017
                                        Updated by snehaprit
                                        Thanks to this website and also very very thanks to hdfc bank. today i get my money back...hdfc bank revert it in my a/c. so thanks to all of you.
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