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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1264

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S
sssanky12
from Mumbai, Maharashtra
Jan 10, 2017
Resolved
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Address: 400710
Website: My amount got deducted from bank

Dear Sir,
I am sanket Sawant holding a account in your hdfc bank
Account [protected]
Cust id :[protected]
On 7 th Jan 2017
690 + 690 = 1380 Rs got deducted frm.my account without any prior information it was my salary account 1 personal loan running on that account which i have cleared all dues on time...

I want my money back any how

I have that post of zee news that it is clear ly stated that ther would be no charges for non maintaianece account on salary account either refund my amount. Or else will go legaly against your bank
+3 photos
Feb 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our official Mr. Sebastian Noronha contacted you and assisted you with your requirement.

-Bejoy
HDFC Bank Customer Assistance
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    C
    chainani
    from Ahmedabad, Gujarat
    Jan 10, 2017
    Resolved
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    Resolved

    Address: Ahmedabad, Gujarat, 380015
    Website: YAHOO

    My credit card is hacked and somebody has used it and spent 9999/-rs. Without my i knowlege, i was out and last i used in alpha mall shopping cenre in shop life style amount is nearly 1227 only, but when i came home i saw massage form hdfc bank on my bank ragister no.That recharge 9999/-was spent oncredit card ending 3789 recharge_ccavencee_com mum
    Feb 16, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jan 10, 2017
    Updated by chainani
    I doubt that bank persons are only involved or my confidential password and one time password sent by bank that also how they come to know. so now I will never go cashless cash is better
    Verified Support
    Jan 12, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, card and registered contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

    -Bejoy
    HDFC Bank Customer Assistance
    My name khushdeep singh plz chnge my contact no. my old no. [protected] nd my new no. [protected]
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      D
      dunga anita
      from Hospet, Karnataka
      Jan 10, 2017
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      Address: Bangalore, Karnataka, 583275
      Website: WWW.PRETMODE.COM, WWW.PAYUMONEY.COM, WWW.JETSYNTHESYS.COM

      I made a payment to pretmode of 2645 rupees through hdfc credit card on 19th December 2016, I got a receipt from payumoney that the transaction is successful to the merchant name : jetsynthesys private limited,
      I cancelled the order on 28th December 2016 and the same has been initiated by pretmode under the jetsynthesys private limited for refund.
      But the payumoney is stating the refund has been initiated by the merchant but there is no money with merchant, , in this case I file a complaint on all the three : PRETMODE, JETSYNTHESYS PRIVATE LIMITED, PAYUMONEY for their negligence, lack of response to the customer and playing with customer money by not refunding...
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        arvindh85
        from Salem, Tamil Nadu
        Jan 10, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 603202

        I am using a Hdfc credit card, was unable to pay due foe two months due to personal reasons and recent natural disasters. I have informed that payment will be delayed, all of a sudden getting messages in whatsapp bugging me to make payment and even threatening messages as in they send bank people to collect overall money. You people must understand if someone is unable to make payment all of a sudden then there will be an issue and I do not have to provide proof to them.

        All of a sudden got a call from a manager asking me to pay the balance who is not eve aware that I have informed that I will pay later and I don't know who on earth promoted that guy as a managgot I asked an apology letter as no bank is authorized to threaten people, bit till today nothing happened, but I made the minimum due payment.

        Again today I got call asking to pay again but that customer Service executive in not aware of the case history.

        I an really not sure whether they really want customers or not. Just driving me nuts. Friends don't ever use Hdfc credir card.
        Feb 11, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jan 05, 2017
        sivsubramanian r's response
        I have made LIC prem thro your card for the value of Rs 6800
        But you have communicated as follows
        Rs 6851.75 was spent on ur HDFC Bank CREDIT CARD ending 1581on[protected]:15 at LIC
        Why that 51.75 is extra ?
        Verified Support
        Jan 11, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com along with your card details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        I have made lic payment thro your card you have deducted Rs 51 extra . why /
        Respected sir/madam
        I received the message from last three month regarding loan. I havnt apply for the same. Please look into the matter asap.
        Thanks
        Enclosed the message
        Dear customer, gentle reminder that your EMI of Rs. 7352 on Hdfc bank loan a/c no. 42714372 is due on 07- jan- 2017.
        Dear Sir, I have hdfc credit card that mobile no [protected]. I purchase 1000 rupees petrol from petrol pump and payment is given by hdfc credit card. But in credit card statements outstanding 1028.5. at date 31.12.2016.
        Hdfc bank debited 28.5 extra.
        Please return extra amount 28.5 .
        Regards,
        Madan Mohan Agrawal
        Mobile no [protected]
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          Y
          yash08
          from New Delhi, Delhi
          Jan 10, 2017
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          Address: New Delhi, Delhi, 110018

          Hi,
          I had recharged Delhi Metro Card through PAYTM on Dec 26 2016. But transaction show failed and money was deduct (amount deduct 190 rupees from my bank account and 10 rupees already in my paytm wallet).

          I contact PAYTM care they said...

          Payment of Rs. 200 failed!
          Your payment has been declined by your bank. Please contact your bank for any queries. If money has been deducted from your account, your bank will inform us within 48 hrs and we will refund the same.

          Transaction Details:

          Your Order No is: [protected]
          Time and Date : 11:21 am, Dec 26 2016
          Account No: [protected]

          Kindly help to refund money in my bank account.
          HDFC Bank customer support has been notified about the posted complaint.
          My account debited 1213 jan 2 2017 no reson sir pls reverse to the amount my phone no [protected]
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            S
            shridharpatil
            Jan 10, 2017
            Resolved
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            Resolved

            Address: 411028

            Hi,

            On 6 th Jan 2016, I have received an message from HDFC bank that some cheque is issued on my account and will be returned unpaid, if not funded immediately.

            But same cheque is present in my cheque book and not issued to any one.
            HDFC bank is doing some fraud and not bothered to call and inform me even after i register complaint.

            When i went to bank to inform this HDFC bank says if account have less balance other wise it could have cleared.
            Feb 14, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 11, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Request you to write to [protected]@hdfcbank.com along with your account/cheque & transaction details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            Respected Sir,
            Please do the Needful, I want my Two wheeler Loan Accounts Statement
            how many months i have paid, Balance all the details i want . My Loan No[protected]
            Send My Mail Id - [protected]@gamil.com & my register mobile No is - [protected]
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              M
              mhada
              from Baduria, West Bengal
              Jan 10, 2017
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              Address: Mumbai City, Maharashtra, 400051
              Website: [email protected]

              NO/MH/FC/MNN/INVEST/151/2016
              Date :- 09/01/2017

              To,
              Caesar Pinto,
              Nodal Officer (Mumbai),
              HDFC Bank Ltd, 5th Floor,
              Tower B, Peninsula Business Park,
              Lower Parel (West)
              Mumbai -400 013.

              Sir,

              Please find enclosed herewith letter of HDFC Bank, Kandivali (E), Mumbai-4000101 branch. Branch Manager has requested to accept lower rate of interest in this letter than what he had offered in the bid. Also find the communication of this office to concern HDFC Bank branch manager, refusing their request by explaining consequences of the same.
              HDFC had participated in the bid meeting 21/11/2016. On the basis of official quotes given by your branch, we have remitted 108=00 crores as fixed deposit to your branch. We don’t understand how "technical error" as mentioned by your branch manager in his letter dated 02/12/2016, can be condone by customer. As per the procedure we had called bids for our investments. HDFC quoted highest interest rates. We placed our funds at your bank. This is Government organization and as you know under the scanning of CAG Audit. Due to any "technical error" mentioned by your branch manager at your end cannot put a government agency at loss. Hence you are requested to go through the papers carefully and set the grievance in a judicial manner.

              Yours faithfully,

              Sd/-
              Finance Controller/MHADA

              HDFC Bank customer support has been notified about the posted complaint.
              Hdfc 420 bank + chor
              Two Wheeler Loan — My loan details & payment statement
              ac number. 30310353
              sir,

              I have need my two wheeler loan a/c details and statement.Please give the statement immediatly.
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                P
                pritaro
                from Kolkata, West Bengal
                Jan 10, 2017
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700032

                Hi, my name is pritam dasgupta. an amount of Rs 862.50 has been deducted from my account no. [protected] at 9/01/2016 . i donot know why it happens. when i take the mini statement. then i saw that, it was due to DCD.. but i hav not done any transaction at all.. plz refund the deducted amount to my account.

                *mbl no - [protected] ([protected]@gmail.com)
                Feb 22, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 16, 2017
                HDFC Bank Customer Care's response
                Dear Customer,
                We understand that our branch official has contacted you and addressed your query.

                Incase, if any further clarification is required, please feel free to contact our branch official on +91 [protected] or write to swarup.[protected]@hdfcbank.com.

                -Anay
                HDFC Bank Assistance
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                  T
                  Trilochani
                  from Silvassa, Dadra and Nagar Haveli
                  Jan 12, 2017
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat, 380015

                  Fraud done on my above no.credit card on 09/01/2017, and amount is 9999RS. I have blocked my credit card, amount . My mobile no.given in bank is confidencial, why it has been disclosed to fraud person, i have done a police complaint too,
                  and given a dispute complaint in HDFC BANK CREDIT CARD no.[protected].kindly do the needful soon.

                  TRILOCHANI PATEL
                  Feb 17, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 17, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Our team has received your email vide ref ID[protected] and will get back to you in 3 working days.

                  -Anay
                  HDFC Bank Customer Assistance
                  I want settle my credit card because I have already done this almost 10 yrs back.
                  When checked now in sibil same is reflecting with huge amount which is wrong.

                  At this stage i dont even have credit card details with HDFC bank. Can you check with my PAN card (APKPB5292F)and settle this amount.

                  My contact no is [protected].
                  Koi help nahi kar raha hai

                  Fraud on credit card no.xxxx xxxx xxxx 3789 - Comment #2638264 - Image #0
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                    A
                    Arnold Martin
                    from Delhi, Delhi
                    Jan 9, 2017
                    Resolved
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                    Resolved

                    Address: Faridabad, Haryana, 110034
                    Website: www.hdfc.com

                    I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 161216" catgory. This catagery is for demat account. If i dont have demat account how can this deduction is possible from my account no? Moreover they deducted twice @115 Rupees (Rs.115+Rs.115). Please do the needful.
                    I am closing my account with hdfc will open accout SBI bank.HDFC Bank 501XXX92891411
                    Feb 15, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 11, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please mail us at [protected]@hdfcbank.com from your registered email id along with the date of deduction, account details and contact details with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Please send me the loan AC number and loan statement to my mail Id (bithinghosh.[protected]@gmail.com).

                    Thanking You
                    Bithin Ghosh
                    [protected]
                    I"ll ricved my credit card plz send mi my credit card pin my gmail acount and chenge my ragistrd no my old number is
                    [protected] this no is rong number
                    This no as last digit is rong plz cheng this no ill ollredy submit submit my complent in hdfc bank plz i[censored] possible cheng my new number

                    My new number
                    Plz add ragisred no is [protected]
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                      M
                      Mradul Nigam
                      from Allahabad, Uttar Pradesh
                      Jan 9, 2017
                      Resolved
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                      Resolved

                      Address: Lucknow, Uttar Pradesh, 226001
                      Website: www.hdfcbank.com

                      I am Mradul Nigam, an saving bank account holder with HDFC Bank.

                      It is to inform you that I have been observing in my bank statement that whenever I get my card swiped in Petrol Pumps, a fuel surcharge gets deducted from my account.
                      Last time it was on 2nd January, 2017 when I used my card to make a payment of Rs. 265, a fuel surcharge of Rs. 11.50 got deducted from my account on 5th January, 2017.
                      This is totally unacceptable. How can you deduct money from my account without my permission. I want an early resolution to this problem, or else I'll have to take a strict action against your bank.
                      Also when I am using your phone banking services, my is being disconnected by your phone banker agent as soon as it is patched to them. They do not seem to be interested in resolving my issues.
                      Please help to resolve my issues asap.
                      Feb 10, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jan 07, 2017
                      Bhopathi Shathriya's response
                      Refund my amount
                      Jan 07, 2017
                      Bhopathi Shathriya's response
                      Refund my amount
                      Thanks and regards
                      R.Darshankumar
                      [protected]
                      Verified Support
                      Jan 10, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,
                      Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id/card no., charges details, and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                      -Bejoy
                      HDFC Bank Customer Assistance
                      My a/c is salary a/c amount 900 R.s is dedicated from my a/c for minimum a/c balance why it's deducted from a/c

                      Deduct balance from my saving bank account as fuel surcharge - Comment #2634871 - Image #0
                      Deduct balance from my saving bank account as fuel surcharge - Comment #2634871 - Image #1
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                        P
                        Paridhi Jain
                        from Aurangabad, Maharashtra
                        Jan 9, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra
                        Website: www.hdfc.com

                        My debit card [protected] was blocked by hdfc bank. My account number is [protected] and customer id is 2587 3861. The bank has blocked without any prior information. This is very unprofessional act of the bank. I could have got into a big problem because of this action as i am out of station now and we are all facing from cash problems due to demonetisation. Moreover they have deducted rs 1034 from my account due to not maintaining required balance in account. This was not informed to us by the bank before creating the account. They deducted for two months that is november and december on the same day. This is act violates professional ethics of your bank. Wothout giving warning how can you deduct such a huge amount that too together. If the bank would have deducted earlier for november we would have ensured that account has minimum balance so that it would not happen the next time. But they deducted for both months together before informing or any kind of warning. This was not expected from such a big bank like HDFC. Please respond to my email.
                        Feb 13, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 04, 2017
                        jaswant291's response
                        pls help my cibil record update imigently my name jaswant singh my hdfc loan ac no 28111286 my pan no bvsps2659m my loan close pls update my cibil urgent

                        Verified Support
                        Jan 11, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        We have received your e-mail and will respond to you within 3 working days with e-mail reference number[protected].
                        -Anay
                        HDFC bank Assistance.
                        Sir my name jaswant singh my hdfc loan ac no 28111286 already close pls update my cibil record urgent mene new apply karna hai loan jo ki mera abi tak cibil me update nahi hua jo ki mene mail bi or request bi dali haipls help me cibil record urgent
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                          V
                          Vijay K Gupta
                          from Maler Kotla, Punjab
                          Jan 9, 2017
                          Resolved
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                          Resolved

                          Address: Sangrur, Punjab, 148028
                          Website: WWW.HDFC

                          I am customer of HDFC bank from last six years and park Rs 25 Lacs app in S/F FDR and RD. On Jan 06, 2017 Miss Anshul Gupta a welcome desk ( Simply say clerk) ask for ID proof while withdrawal of cash from SF account, as there is no any rule framed in this respect by RBI. whthet a clerk of bank branch has power to forum-ate the rules to harrss the customer
                          Feb 14, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 12, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Request you to write to [protected]@hdfcbank.com along with your complete issue, branch details, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            M
                            mehuldalki
                            from Daman, Daman and Diu
                            Jan 9, 2017
                            Resolved
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                            Resolved

                            Address: 396230

                            Hi,

                            I had blocked my hdfc primary prepaid forex card and activated the back up card no. [protected]. The back up card has been activated and intend to change my old mobile no. But getting message that this operation is not allowed in blocked cards.

                            I registered online request to hdfc twice but not getting satisfactory response. Even, have filed application to hdfc silvassa branch to change mobile no.in forex card net banking but it is still not updated.

                            Its very frustrating as not getting proper response from the hdfc team
                            May 17, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 09, 2017
                            Updated by mehuldalki
                            I had called thrice to hdfc customer no. which is changeable. Customer executives were Vidya, Shruti and Pooja. They were unable to resolve and just registering complaint. It's very frustrating that we need to spend money with HDFC through calling continuously without getting proper service. As forex cards are very critical for money exchange it must be treated seriously on priority. Very much disappointed.
                            Jan 11, 2017
                            Updated by mehuldalki
                            Referring to above grievance, lodged complaint through phone banker. Complaint no. is MUMC[protected]. Requesting HDFC customer services to attend and kindly change my existing registered mobile no. in forex card net banking to [protected] on urgent basis as our flight is round the corner.
                            Verified Support
                            Jan 12, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have checked our records and confirm that the Card is currently functional. Please share a screenshot of the error message received to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line for assistance.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Jan 13, 2017
                            Updated by mehuldalki
                            Thanks for the reply. I would like to inform that have already shared the screenshot in the mail communication which generated complaint no. HBL[protected]. I had also registered complaint with phone banker and received complaint no. MUMC[protected]. The escalation complaint no. is[protected]. As I told you that we are moving, using laptop intermittently however will be forwarding you the screenshot for your reference. I got calls from HDFC Silvassa Branch and customer care no. [protected], they told that they revert back in few minutes but not return back. Further, would like to mention that in prepaid forex net banking dashboard, amount is showing into primary card which is blocked. I would recommend to look into matter on priority and do the needful as there needs some corrections in forex card division and services.
                            My account dedection of 200rs d2h recharge but not recharge complete.so my complaint issue 200rs. Refund ya recharge thanks..

                            Unable to change mobile no. For forex card through net banking - Comment #2634858 - Image #0
                            I had purchased a product online and due to some reason it could not be delivered. So i was refunded for it. But it has yet not been credited into my account. I have heard a lot about the refund about HDFC. Moreover unable to contact them over the phone nor email them directly.
                            My hdfc a/c has bal rs 217 rupeye they on date 1 jan 2017 ...i check bal by miss call no on date 3 jan 2017 remain bal is rs 57 so check my transction and refund bal in my a/c solve problem
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                              mervin fernandes
                              from Pune, Maharashtra
                              Jan 8, 2017
                              Resolved
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                              Resolved

                              Address: 403517

                              I am holder of HDFC credit card ending with 3444 in the name of Mervin Fernandes.

                              On 22/12/2016, I swiped my card at a Petrol pump at Mapusa Goa for Rs. 200/- . To my shock, I see I have been charged an additional Rs. 10 for this transaction.

                              I am aware, Banks take maximum leverage when people use cards at Petrol pumps. However, I see other banks have stopped levying additional charges ever since 8 November 2016.

                              It seems HDFC is a bank of opportunists, eager to take advantage of people. It is very difficult to provide 2 100 Rs notes in these days and the Petrol Pump staff assured me there were no additional charges.

                              However, this is not the case, I have been charged extra.

                              Advantages of demonitisation
                              Feb 10, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 09, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Request you to write to [protected]@hdfcbank.com along with your complete issue, charges details, card and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              I have salary account with HDFC Bank and last month I withdraw only once through ATM and today when I check my account 28.75 deducted. I need an explanation on this deduction because I don't think HDFC Bank has any right to deduct the amount before prior intimation.
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                                S
                                from Bengaluru, Karnataka
                                Jan 8, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                I have been HDFC credit card from 2013 and i have been regular in making all payments for which i have valid records too.

                                Recently due to demonetization in the month of NOV 2016 i was unable to make a payment and i have explained the same too stating payment will be made next month.

                                I get messages from new number stating " our managers are going to visit your house " and i get almost 10 calls each day and this a complete harassment.

                                Im ready to take this to next level because of harassment.
                                Feb 13, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 09, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to write to [protected]@hdfcbank.com along with your complete issue, screen shot of the message, caller details and your registered contact details. Please mention Ref ID -TTU[protected] in the subject line for me to track your mail and assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  P
                                  pjsaran
                                  Jan 8, 2017
                                  Resolved
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                                  Resolved

                                  Hi - i have a salary account with hdfc bank and the account number is [protected]. I have linked lic to my hdfc to deduct amount via ecs. Unfortunately i have not maintained the balance for the month december 2016. So i have paid lic the actual amount with fine. But hdfc bank has deducted several charges (Attached).in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions. Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
                                  +1 photos
                                  Jan 13, 2017
                                  Complaint marked as Resolved 
                                  On 11th January. i received an email from Uma B stating i am not reachable. I replied back stating that, i am out of India for a vacation. On the same day, i noticed the charges debited in credited back to my account again.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jan 08, 2017
                                  Updated by pjsaran
                                  Total amount deducted in 2817.5. This is insane.
                                  Jan 08, 2017
                                  Updated by pjsaran
                                  @HDFCBank - Your complaints form is just a waste of time. It is asking for date of debit. But doesn't provide the date format. I tried every possible ways and i am not able to submit the form. It always says "Please enter valid Date of Debit"
                                  Verified Support
                                  Jan 11, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  We understand that your Relationship Manager has been trying to contact you, however, has been unable to reach you. She has also sent an e-mail to you. Please write back to the e-mail or contact Ms. Saranya on[protected] for further assistance.
                                  -Anay
                                  HDFC bank Assistance
                                  Jan 13, 2017
                                  Updated by pjsaran
                                  Dear Sir/Madam - Thank you. The charges debited has been credited back again.

                                  13 Jan 2017 ECS DEBIT RETURN CHARG-00323ECSR17012001 13 Jan 2017 2, 817.50
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                                    S
                                    Sunny Killams
                                    from Kaikalur, Andhra Pradesh
                                    Jan 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Srikakulam, Andhra Pradesh, 532001
                                    Website: FreeCharge and HDFC

                                    With Modi ji inspiration I told my father to use bank through transition for his daily life payments. But he doesn't trust online banking services.
                                    In this situation I used his card (under his knowledge) for FreeCharge money so that it may helpful for future use but today morning with out my intervention there is a transition has gone where 1000rs has been charged to my father card which made confused me and him about this transition as it is made early morning 5 (we were still in sleep).
                                    This was known through a message to my father mobile
                                    "Thank you for using your HDFC bank CREDIT card ending 3503 for Rs.1000.00 in MUMBAI at FREECHARGE77252 on[protected]:05:56:12."

                                    This made my father that he is right and I am wrong, I feel soo embarrassed with this situation.i made a small search about "FREECHARGE 77252" in Google as I saw this problem is only going to the HDFC credit card holders who is using FreeCharge, But none of them where aware(customer and FreeCharge company) at what services they were used. The FreeCharge customer care member told that there is same problem with HDFC card holders of their freecharge customers. So he told not to use HDFC credit card for transition.

                                    Give me a correct explanation for this
                                    Feb 9, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, card and registered contact details.Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      H
                                      harishprajapati
                                      Jan 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I have recently opened and a/c with Hdfc bank but it gone in mines how done know when discuss with bank they are not reply in proper manner they have stuck all money my Rs 40000/- please help in to get my due my cibil score I hampering . I have visit the bank of in sector 12 Noida but said the have issued the credit card my name however I have not received any credit card till date and this card is issue in 2013 wherein i ask for the statements but don' t have. I m not able understand how to deal with this kind of problem as one of my friend suggest me to register the complain
                                      Feb 9, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 08, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Request you to write to [protected]@hdfcbank.com along with your complete issue, branch details, account details, card and registered contact details.Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        P
                                        PANDU Boyina
                                        from Hyderabad, Telangana
                                        Jan 7, 2017
                                        Resolved
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                                        Resolved

                                        Address: Rangareddy, Andhra Pradesh, 500072

                                        Naming its 24/7 customer service but not respond on calls. What is the point to mentioning 24/7 customer care service.

                                        I have called customer care service but no one responding but the phone is continuing without response.

                                        One person responded after 4 times of calling and he immediately cut the call he did not listen, is it the way you are treating the customer
                                        Feb 10, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jan 07, 2017
                                        Updated by PANDU Boyina
                                        Providing my contact no:[protected]
                                        Verified Support
                                        Jan 08, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Request you to write to [protected]@hdfcbank.com along with your complete issue, caller details, city/number u called, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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