HDFC Bank Complaints & Reviews

Hello dear hdfc bank

I was taken two wheeler loan on 2012 (Year) and closed my loan account... But showing the nagative account of my two wheeler account please help becuz i didn't getting any loan's from other banks and please check the details if any.. I want resolve this... My loan ac no :19122249 please inbox mail id : [protected]@gmail.com

I got a message at 11:05 am that a fraudulent transaction of rs 14, 446.81 has been made on my credit card. Further i checked online the amount outstanding is rs 14, 960.81 (No record for the further rs 460 even on sms).

In effect rs 14, 960.81 was being transacted from my cc wherein i never did any such transaction. I was called by the hdfc cc team at 11:07 am and they told me multiple transactions were tried but one of them got approved.

I mentioned it was fraud and they transferred my call to hdfc phone banking. I got my card blocked right away. Gosh multiple transactions were tried is very scary for your customers.
I submitted the credit card dispute form to cc. [protected]@hdfcbank.com as suggested.

1. Since i made complaint and sent the dispute within minutes of the fraud i am expecting the bank to contact the merchant and get the charges reversed. Chargeback can be done with relative ease in this case.

2. I do not store my cc details anywhere, the card is with me all the time and i am a careful user with credit card. Despite this the details were apparently phished which is highly concerning with regards to security services of the bank.

3. Also i do not understand why charges are levied to customer for a replacement card when the card is not stolen or lost.

In a nutshell the amount was not great but since some o[censored]s have good credit limits with your premium range of credit cards and the risk is very high.

I am expecting a pleasant and hassle free settlement and hoping relevant timelines are given.
Also please advise if careful customer's data can be phished so easily and used for transactions, what are the secure options available.in this case no otp was asked and since i was not making this transaction there was no chance of someone going the password option.
Regards
Akash gyanchandani
+91-[protected]

Hello

I am using hdfc credit card from last 5+ years. I used for food, petrol and shopping. I am not able to understand their march-16 and april-16 statement so i haven't paid there bill. Mumbai department called me for reason.

1st (Junior) caller was good and understanding my problem, after tell her bill paid + amount i used in those month are not matching.. She agree on that and called her senior to explain statement

2nd (Rutuja shinde senior) she started with hight voice and started explain me with banking term. I told her couple of time "madam, you have pdf and you are just reading. How can i understand you term like opening balance n all" she said it's every easy why are you can't understand and shouted me more then 3 times. I found she has no sense how to talk with customer, she need to control her anger, she need to control her voice volume, atlst she need take some knowledge from juniors, junior follow all protocol and senior 0. Atst learn how to talk customers if you are senior.
Just because of this case i decide to close my hdfc card.

After 2 day one guy call me and explain everything i guess he was branch head (I forgot his name), guy was very down to earth and understand my problem

I wrote several times to the great and friendly hdfc team, that i don't have my credit card number to pay the bills.
May be its great surprise to you, but seriously i don't know my credit card number.
As my old one is expired, without my confirmation they issued a new card.

I tried to pay to old card 8 months ago, but its failed.
I asked them to redeem my reward points and send me final bill, but no response.

I called to one of the member from previous emails, and he told will call back on next monday to my personal number.
But no reply.

Please tell me how can i pay the bill?
I tried in hdfc site also but without credit card number its not possible to pay.

To whom so ever it may concern,

I had applied for a credit card application number [protected]w3, later i got a text stating "dear applicant your hdfc bank credit card app ref no [protected]w3 is approved in principle subject to internal checks"

I called the sales person and he said i'll get my card within a week, i contacted the back email and got to hear that they will get back within a week, it's more than 10 days now. i checked the status of my application on their website it says disapproved. this is crazy, don't know what's going on. nor the bank or the sales person is getting back to me. kindly do the needful if my application is disapproved kindly let me know the exact reason.

Thanks

Hi,
My name is Sunil Gurav. I joined a company in the year 2015 and that company opened my salary account in HDFC bank I left that job after few month because of personal reason. At that time my account balance was less than Rs.10, 000. It happend without any notification or SMS. And now i.e.after 1 years It is showing negative balance of more than 7000. I am totally shocked and worrying about the same.
Can You please suggest me any way that what should I do. Can it be waived or I will have to pay all these amount..

My account no is: [protected]
contact no: [protected]

I use HDFC bank credit card ending 6610, I received a message from HDFC bank on 01/10/2016 saying that my account xxxx will be debited for Rs 1805.17 towards payment of HDFC bank credit card ending 4341 on 01/10/2016.
But i dont own any debit/credit card ending 4341.
I thought some wrong message is triggered to my phone number but on 07/10/2016 i got one more message saying payment of 1805.17 is returned make alternate payment.
I dont understand what is going on.

Desired Resolution: I expect HDFC branch to look into the issue. i also expect an written apology form branch manager since the auto debit was not successful and returned this may be reported to CIBIL which will tamper my Credit score, i have been paying my bills regularly within the due dates.

As per rbi rule passed in the month of may 2016, there should not be a penalty charged to the savings account in the event of non-maintenance of minimum account balance. Whereas i do see that i had been charged with a penalty amount of rs. (-) 1845.40 as of 9th october'16. Please help to understand as why this has been charged even after rbi guidance. Please rectify this asap...

Please provide me my pin no. Bec i haven used since long time i have only used online nd for that i get my otp on my mobile number
With card no. [protected]
Name. Priti a devnani
Valid till. 11/16
I requsest u to kindly look after it as soon as possiable
I have no other complane to say but i request u all to look as soon as posiable
Thanking you
Priti devnani

I AM RONAK CHHAGANLAL VIRADIYA
MY MOBILE NO [protected]
[protected]
MAIL ID [protected]@gmail.com

I HAVE APPLIED FOR HOME LOAN IN HDFC BANK SURAT GHODDOD ROAD BRANCH.

I PAID 11500 RUPEES SOMETHING PROCESSING FEES ON JUNE 2016. IT WAS TOLD TO ME THAT IF YOUR HOME LOAN GETS REJECTED THEN 3000 RS. WILL BE DEDUCTED AND REST OF ALL MONEY YOU WILL GET BACK.

MY HOME LOAN FILE REJECTED THEN I TRIED ALLOT TO GET MY REMAINING MONEY BACK STILL BANK DID NOT GIVE ME MY REMAINING MONEY BACK.

PLEASE HELP ME.

MY LOAN APPLICATION OR FILE NUMBER IS =[protected]

Hdfc Bank Ltd

IFSC Code : HDFC0001249

MICR Code :[protected]
Branch Code :001249
City : Surat

Contact : SUJIT KURUP ANANT SHINDE SANDEEP PUTHRAN[protected]

Address: Crossway Mall, Near Ram Chow, Ghod Dod Rd, Athwa, Surat, Gujarat 395008

Phone:[protected]

HDFC Bank reduced my credit limit of credit card even after regularly paying the dues.
and they keep on messaging for promotional offers.
if you dont want us to give limit and use your card they why the hell you are sending soo many mesages for offers.
Very disappointed, even after paying dues on time, these bank is proving that people who don't pay at all are clever ones.

Hdfc life और future generally की अधिकृत sb insurance नाम की ब्रोकर कंपनी के संजय सक्सेना ने लोन के नाम पर पॉलिसी कराकर मेरे साथ धोखा किया है।
संजय ने 5 लाख का लोन दिलाने के बाबत 50 हजार hdfc और 25 हजार future generally मे पॉलिसी करवाने को कहा।
उसने मुझे लालच भरी बातों मे फसाकर मेरी मूल पॉलिसी बॉन्ड भी हड़प लिए।
अब ना तो लोन मिल रहा है और ना ही पॉलिसी का पैसा।
Plz help me

Iam anil, my account no.: [protected], halasuru - bangalore

On 6th jun to sep 6 deduction was done from my account with out any information. If you want to deduct, kindly firstly inform. So requested you to refund for all this amount, otherwise i will go rbi and further action

Amb chrg incl st & cess for sep2016 06 oct 2016 690.00
Amb chrg incl st & cess for aug2016 29 sep 2016 690.00
Amb chrg incl st & cess for jul2016 29 sep 2016 690.00
Amb chrg incl st & cess for jun2016 29 sep 2016 690.00

I contacted them for credit card delivery, as I had received text from them stating that the card is undelivered contact customer care. The lady started saying your company who knows it the address is not there are no contact details, when I was trying to tell her its there delivery guy called from my office mail room I have received the call she said you are repeating BS things and hung up the call

Dear sir,

I am a salaried person and i have salaried account in your bank. At the time of giving me platinum debit card, your bank staff was saying that this is life time free card and there is no annual fees over there for this card but arround 900/- rs was debited from my account for annual debit card fees. This was the mistake by your staff.

And i have received an unfair approach and a very casual decision from hdfc in lieu of which i solicit assistance from your good office.

So kindly i request you please refund my debit card fees as your staff has been told me for life time.

Thanks & regards
Santosh kumar
Account no - [protected]
Mobile no - [protected]

Recently i transfer lone from axis bank to hdfc bank lone got approved on august, it should be received by 1st of september, but it got delayed by one month due to that i pay one emi extra to axis bank and for that delay axis bank charged me 90 rupees interest per day,
I explained same with customer care of hdfc bank executive they said we take care of that issue now they are not responding for my call they closed issue by saying check received because o[censored]pdating wrong address i have almost payment of 10000 because this is hdfc bank mistake please do needful

Regards
Gunny veeresham

Dear sir my Hdfc bank loan is paid after 5year ago but noc not received, please help me for noc receiving me because this bike all emi I will paid but Hdfc bank not sent me any details, , , please help me...

My name and full address below

VILAS PANDURANG KUYATE
1313, DINDORI ROAD, TRIMURTI NAGAR, NEAR A MICO HOSPITAL, PANCHVATI NASHIK 3
422003
MOBILE NO - [protected], [protected]

Sir I have applied for a personal loan in all personal loan but bank replied to me that fourth class employee are not eligible for this loan my financial problem sir I am paid per month interest 5persent to private finacer last one year sir please my help I am employee in Vijaya bank I have used already two lac limit of Vijaya bank my bank don't gave the second cash loan so I requested to you sir please consider my case .
Thanks sir

I purchased an hdfc life classic assure plus (Policy number:[protected] from hdfc through mr devendra (M no: [protected], [protected]) and mr vivek (M no: [protected], [protected]) on 14th october 2015. Mr vivek committed me to encash the tour vouchers in my account if i take another policy on the name of my nominee. I did the same and he committed that the money will be deposited in my account in 60 days. For the same, i purchased the policy (No[protected] on the name of my nominee.

Now when it is almost 3 months i have not received any money in my account. I was aware that there could be some fraud person committed me but this is not the case as i received the policy documents and the online accounts of my policies show the same. Now, while i try to contact mr vivek on his contact number (M no: [protected], [protected]), he don't even bother to pick my call. This is clearly a case of false commitment please take an action on that.

Dear sir,
My name is vinayak ramchandra mali i have worked in hdfc bank in khopoli branch in sli dept.in the period of 18 dec.2014 to 10 aug. 2016. my employee id is coex 136405 i have completed my notice period but till the date not settlment my pf and releaving letter.
Therefore i requesting to you please give me my pf and releaving letter.
Thanking you,
Yours faithfully,
Mr. vinayak r. mali
Contact no. [protected]
Emp. ld-coex 136405