HDFC Bank Complaints & Reviews

Address: 400606

HDFC Bank reduced my credit limit of credit card even after regularly paying the dues.
and they keep on messaging for promotional offers.
if you dont want us to give limit and use your card they why the hell you are sending soo many mesages for offers.
Very disappointed, even after paying dues on time, these bank is proving that people who don't pay at all are clever ones.

Nov 10, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your credit card number and registered contact details. Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

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Address: Ajmer, Rajasthan, 305404

Hdfc life और future generally की अधिकृत sb insurance नाम की ब्रोकर कंपनी के संजय सक्सेना ने लोन के नाम पर पॉलिसी कराकर मेरे साथ धोखा किया है।
संजय ने 5 लाख का लोन दिलाने के बाबत 50 हजार hdfc और 25 हजार future generally मे पॉलिसी करवाने को कहा।
उसने मुझे लालच भरी बातों मे फसाकर मेरी मूल पॉलिसी बॉन्ड भी हड़प लिए।
अब ना तो लोन मिल रहा है और ना ही पॉलिसी का पैसा।
Plz help me

Nov 9, 2016

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2016

HDFC Life Customer Care's response Hi, please write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into the details of the same. Alternatively, if you wish to share your policy no. on this forum, please provide the same for us to assist you.

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Address: Bangalore, Karnataka, 560008.

Iam anil, my account no.: [protected], halasuru - bangalore

On 6th jun to sep 6 deduction was done from my account with out any information. If you want to deduct, kindly firstly inform. So requested you to refund for all this amount, otherwise i will go rbi and further action

Amb chrg incl st & cess for sep2016 06 oct 2016 690.00
Amb chrg incl st & cess for aug2016 29 sep 2016 690.00
Amb chrg incl st & cess for jul2016 29 sep 2016 690.00
Amb chrg incl st & cess for jun2016 29 sep 2016 690.00

Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.

Case is pending with Reference number for your query is[protected]

-Anay
HDFC Bank Assistance

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Address: Pune, Maharashtra, 411014

I contacted them for credit card delivery, as I had received text from them stating that the card is undelivered contact customer care. The lady started saying your company who knows it the address is not there are no contact details, when I was trying to tell her its there delivery guy called from my office mail room I have received the call she said you are repeating BS things and hung up the call

Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

[1] Credit card application number
[2] Your complete name and address as mentioned on application
[3] Your contact details

Kindly quote the ref ID TTU[protected] in subject line.

-Manoj
HDFC Bank Customer Assistance

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Address: Lucknow, Uttar Pradesh, 226022

Website: www.hdfcbank.com

Dear sir,

I am a salaried person and i have salaried account in your bank. At the time of giving me platinum debit card, your bank staff was saying that this is life time free card and there is no annual fees over there for this card but arround 900/- rs was debited from my account for annual debit card fees. This was the mistake by your staff.

And i have received an unfair approach and a very casual decision from hdfc in lieu of which i solicit assistance from your good office.

So kindly i request you please refund my debit card fees as your staff has been told me for life time.

Thanks & regards
Santosh kumar
Account no - [protected]
Mobile no - [protected]

Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.

Case is pending with Reference number for your query is[protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh, 500081

Website: Www.hdfcbank.com

Recently i transfer lone from axis bank to hdfc bank lone got approved on august, it should be received by 1st of september, but it got delayed by one month due to that i pay one emi extra to axis bank and for that delay axis bank charged me 90 rupees interest per day,
I explained same with customer care of hdfc bank executive they said we take care of that issue now they are not responding for my call they closed issue by saying check received because o[censored]pdating wrong address i have almost payment of 10000 because this is hdfc bank mistake please do needful

Regards
Gunny veeresham

HDFC Bank customer support has been notified about the posted complaint.

Oct 07, 2016

Updated by veeresham gunny Lone number 41852984

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Address: Nashik, Maharashtra, 422003

Website: No

Dear sir my Hdfc bank loan is paid after 5year ago but noc not received, please help me for noc receiving me because this bike all emi I will paid but Hdfc bank not sent me any details, , , please help me...

My name and full address below

VILAS PANDURANG KUYATE
1313, DINDORI ROAD, TRIMURTI NAGAR, NEAR A MICO HOSPITAL, PANCHVATI NASHIK 3
422003
MOBILE NO - [protected], [protected]

Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

• Loan application Number and date of application
• Type of Loan (e.g. Personal/Express Loan Plus/Auto )
• Your Complete Address
• Your registered contact details

Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

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Address: Chandigarh, Chandigarh, 0172

Website: hdfc bank

Sir I have applied for a personal loan in all personal loan but bank replied to me that fourth class employee are not eligible for this loan my financial problem sir I am paid per month interest 5persent to private finacer last one year sir please my help I am employee in Vijaya bank I have used already two lac limit of Vijaya bank my bank don't gave the second cash loan so I requested to you sir please consider my case .
Thanks sir

Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

• Loan application Number and date of application
• Type of Loan (e.g. Personal/Express Loan Plus/Auto )
• Your Complete Address
• Your registered contact details

Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

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Address: Kanpur, Uttar Pradesh, 208016

I purchased an hdfc life classic assure plus (Policy number:[protected] from hdfc through mr devendra (M no: [protected], [protected]) and mr vivek (M no: [protected], [protected]) on 14th october 2015. Mr vivek committed me to encash the tour vouchers in my account if i take another policy on the name of my nominee. I did the same and he committed that the money will be deposited in my account in 60 days. For the same, i purchased the policy (No[protected] on the name of my nominee.

Now when it is almost 3 months i have not received any money in my account. I was aware that there could be some fraud person committed me but this is not the case as i received the policy documents and the online accounts of my policies show the same. Now, while i try to contact mr vivek on his contact number (M no: [protected], [protected]), he don't even bother to pick my call. This is clearly a case of false commitment please take an action on that.

Nov 8, 2016

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

HDFC Life Customer Care's response Hi, kindly write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into the details of the issue raised by you.

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P

Pardeep Bagga

from Chandigarh, Chandigarh

Oct 10, 2016

Submit a Complaint

Dear Sir/madam,

i will pay my hdfc Money back Endowment
No.: 00345503 | Plan: HDFC
Pardeep Kumar
I have paid on 03.10.2016 at 03:46 PM.but i have not receive to my payment receipt pls conform my policy
status & contact my phone no [protected] thanks.
Pardeep Kumar

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HDFC Life Customer Care's response, Oct 12, 2016

Hi Pardeep, please note that the premium receipt will be emailed to your registered Email ID available in our records. For any further queries and concerns you may write to [email protected] from your registered Email ID for us to assist you.

HDFC Life Customer Care's response, Oct 12, 2016

Hi Pardeep, the premium receipt has been emailed to your registered Email ID available in our records. For any further queries or concerns you may write to [email protected] from your registered Email ID.-- Manish.

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Address: Raigad, Maharashtra

Dear sir,
My name is vinayak ramchandra mali i have worked in hdfc bank in khopoli branch in sli dept.in the period of 18 dec.2014 to 10 aug. 2016. my employee id is coex 136405 i have completed my notice period but till the date not settlment my pf and releaving letter.
Therefore i requesting to you please give me my pf and releaving letter.
Thanking you,
Yours faithfully,
Mr. vinayak r. mali
Contact no. [protected]
Emp. ld-coex 136405

HDFC Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110044

Website: www.hdfcbank.com

I had a credit card of hdfc bank, i had been using this from last 3 years, i want to do the settlement of my card, i got a call from hdfc bank after than they stopped contacting me, i want a call back from settlement team, before some time i called to hdfc back also they had a discussion with me but again i did not received any call back from there end, after some days i will be moving to jaipur than i will not be able to do settlement also than after there is no point contacting me, same thing i have shared with the back executive but he has not done any help in that case. When i did not have i received so many calls everyday like 5 or 6 times and they were negotiating with me on the amount, when i have arrange the settlement amount after discussing with hdfc back executive no body is contacting very strange and unique kind of service by hdfc back, when customer do not want to pay every one is calling the time customer is ready to pay, no body is communicating. Really surprise with there services and there work environment no words to say, by the way this is my last mail to do the settlement other wise do not call me ever.

Regards
Sumit
[protected]

Nov 8, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

HDFC Bank Customer Care's response Dear Customer,
We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com from your registered email Id with your customer Id/credit card number, issue details and registered contact number, mentioning Reference Id TTU08101601 in the subject line for us to assist you better.
-Bejoy
HDFC Bank Customer Assistance

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S

sansar7

from Bengaluru, Karnataka

Oct 7, 2016

I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 300916" category on 6 Oct 2016.

My account no. [protected], Perungudi, Chennai.

I'm not sure why this amount has been deducted from my Salary account. Also, there was no reference No. mentioned in the statement.

Settlement of credit card - Comment #2569419 - Image #0

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Address: 530026

Website: www.hdfcbank.com

On September 21, 2015 Rs. 1000 deducted from my savings account for SIP Investment stating "MC ISSUED FOR SIP GAJUWAKA[protected][protected]" in the account statement from HDFC Bank Limited, Gajuwaka. Neither I was been provided any folio / documents nor the next month amount deducted from account. I filled the closure form after two months and I was given assurance that my amount will be reimbursed. But its been a year and the amount has not been reimbursed.

Oct 14, 2016

Complaint marked as Resolved

Mr. KVS Prasanth from HDFC Bank Ltd., Gajuwaka reached me over phone. He listened to my issue and resolved it within an hour. He is the "Best Banker" I have met till now. I recovered my belief on HDFC Bank Ltd. again. Thank you Mr. KVS Prasanth. Bankers like you will take your bank up undoubtedly.

HDFC Bank customer support has been notified about the posted complaint.

Oct 07, 2016

Updated by Amaresh_Samal The HDFC Official from HDFC Bank Ltd, Gajuwaka Branch, Visakhapatnam was Mr. Bharadwaj who offered for the investment and took all documents from me.

Verified Support

Oct 08, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with Customer Id, issue in details and your registered contact details mentioning reference Id TTU08101602 in the subject line, from your registered email ID. The concerned department will assist you.

-Bejoy
HDFC Bank Customer Assistance

Oct 11, 2016

Updated by Amaresh_Samal I have been assisted since one year. I don't need assistance rather want my money back.

Oct 11, 2016

Updated by Amaresh_Samal OK. For the last time I will write to you at your email specified above. But it was not expected from HDFC bank. My perception has changed for HDFC bank from a customer friendly bank.

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H

Hrawat2

from Delhi, Delhi

Nov 5, 2016

Hi
I am Hemlata
I raised an complain related to the deduction of Rs. 1000 every month to HDFC Balanced Fund, HDFC bank for intercity ECS paid to HDFCMF CAMS:6009362:CAMS private limited
From 06-Feb with cheque no 702548 by raised a complain at Angel broking I received that detail that it was an SIP of HDFCMF Balance fund. With my name - Hemlata to HDFC- Balanced fund (G[protected]/93

And before starting this deduction I didn't received any email or any Document at my address
D-226 New Ashok Nagar, Delhi 110096

Now I want to know the details that:

1. What is my customer ID and it's password?

2. My which mobile number is registered with you?

3. What's my ID which you have register with you?

4. HDFC bank is not assisting me related to these issue. And If you guys were not able to share these details over mail then please send me hardcopy at my residence address??

Please see the each and every attachment to go through at this issue, I hope it help you.
Because now I am fully frustrated with you guys. You are not providing me any proper details. After these if my issue is still not resolve from you. Then finally I am going to file a case against you cheaters.

Note: Still if you require any further details related to these then please contact me and resolve these issue as soon as possible. Without wasting my more time.

As of now I have locked a complain to my CITI bank to stop that deduction from my account. That's why in November you are not able to deduct that amount because I have already withdrawn my current balance from CITI bank account from where you were deduction Rs. 1000 every month.

Now assist me in a better way because no one is helping me, every one was saying we were not able to assist you, contact to your bank, to the angel broking, to HDFC bank to CAMS private limited.

Where I can go now tell me to get these details.

I have no issue to continue that Plan but alteast provide me the complete details. So I also mentally think positive about my saving amount.
It's feel like that blindly I was giving you a pentaly of Rs. 1000 without having any proof. In future how can I withdraw that amount. How can I say that yes it was my saving.

I hope that you are understanding the pain I am feeling now because of your mistake.

Investment in SIP amount deducted but not continued - Comment #2592049 - Image #0

Investment in SIP amount deducted but not continued - Comment #2592049 - Image #1

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Address: Aligarh, Uttar Pradesh

My account has been debited of rs - 69390.56, in spite of my prior information that this amount is not being used by me through credit card. I did not get any response from your side.
Your customer call center has technical or deliberate problem, as when i made a call. After taking input it is getting disconnect without connecting with individual.
So this is very wrong to make a one way to register the complaint.

Request you please arrange to credit my this debited amount, otherwise i have to adopt legal way. My telephonic identification is [protected]

Regards,
A. K. Sharma

Nov 8, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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kumaree sabapathy

Oct 7, 2016

My IMPS status shows below message. Money not refunded

Your fund transfer for Rs. ****** on 01-10-16 is declined due to technical issue at beneficiary bank end. Please refer to the beneficiary (IMPS Ref no.[protected]

This is an IMPS transfer from Hdfc bank to SBI account.

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Address: 641027

Two years back I was informed by HDFC representative regarding “Health Insurance Policy” for two years and end of the maturity period I will get the refund amount; this was a special offer only for me. I recognized in between that the information given was wrong so I just cancelled the policy then too I got a call from HDFC representative told me the same information and made me cancel the request.

Now the policy is about to get expired and I got a call again and told me to register another policy so I will get refund for first policy so I did. And presently no information regarding refund when I enquired also the representative gave her personal number to contact her if I need any clarification but that number is not valid.

I am using HDFC account for more than 5 years and maintaining very good account balance, RD, FD, , , But I am totally disappointed now also I had a plan to open a demat account and I already gave request but I cancelled it now due to very bad service. I am planning to close this account as soon as practicable.

Note: Representative name is Pavithra.

May 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

• Complete branch details
• Name of the representative
• Your registered contact details

Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

Oct 20, 2016

Updated by manojmanu1988 Please find below details as requested in the “Consumer Complaint Forum”

• Complete branch details –
HDFC Bank (HDFC0001588)
Address: Gokulam Towers, 100 Feet Road, Gandhi Puram, Coimbatore, Tamil Nadu 641012

• Name of the representative – Pavithra

• Your registered contact details –
eMail id: [protected]@live.com
Mob no: +91 [protected]

Also I will send the same from my email id.

Thanks & Regards,
Manoj

Oct 20, 2016

Updated by manojmanu1988 Natasha,

I believe that your data base have details of everything.

Can you also please refer what details have been filed for my policy cancellation in between and why did I withdrew my request immediately. I hope if you check this you can easily understand what is going on internally.

Thanks for your attention to this matter.

Oct 22, 2016

Updated by manojmanu1988 I don’t know what’s going on with this HDFC, they crazy. I’m totally disappointed about my policy and gave complaint but I’m getting call from HDFC representatives to renew the policy.

I am totally disturbed, not even able concentrate about my work. I am getting minimum 8 to 12 calls per day from hdfc for their marketing. If I say no everyone are asking reason and no one is cutting the call till they hear my entire story.

Anyone from HDFC please take action on this and respond me as soon as possible if not I don’t have any option rather than approach the banking ombudsman or other officials.

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Address: Rajkot, Gujarat, 360001

Website: hdfc

Dear Sir/Mam,

I applied for HDFC Business MoneyBack Credit Card as on 23rd of sept 2016, First I got message from HDFC Bank after a few days one Bank executive came at my shop for verification and at last after 13 to 15 days I checked the status showing me Disapproved? Without any communication, Directly Dissaproved.
Why?

I gave all the valid documents.

I confirmed my all the details with bank

HDFC Bank Executive visited my showroom and verified all my details, than why my CC Application is getting dissaproved.

I confirm to all the public, HDFC Bank that I am easily elligible for Credit Card, There may be some missunderstanding with BANK so I am getting dissaproved.

I am the owner o[censored]ttam Toys(TM).

Our showroom is Located in the Rajkot city of Gujarat state, India
Uttam Toys is one of the Best showroom in Rajkot.

we are also a valuable seller of Amazon India.

Regards
Jay Aondhiya
Uttam Toys
Rajkot
Mo: [protected]
Mail: j.n.[protected]@gmail.com

Nov 14, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra, 411003

Dear all,
Your team has communicated me other nos and later on the nos changed.
I was said that the complete settlement amount was 69, 000/- in the month of july 2016, and your person or manager gave me the option of 6 emi, later on mr kiran comes into picture in august 2016 and says that's not possible.
Because of the negligent behavior of your team mate i'm loosing 40, 000/- and i won't pay for his negligence. I am ready to do the settlement in 70, 000/- in 3 emi.
Looking forward for your reply

Nov 7, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 07, 2016

Updated by Hdfc@hdfc Thanks for the mail sent.
Your team has communicated me other nos and later on the Nos changed.
I was said that the complete settlement amount was 69, 000/- in the month of July 2016, and your person or manager gave me the option of 6 emi, later on Mr kiran comes into picture in August 2016 and says that's not possible.
Because of the negligent behavior of your team mate I'm loosing 40, 000/- and I won't pay for his negligence. I am ready to do the settlement in 70, 000/- in 3 emi.
Looking forward for your reply.

Verified Support

Oct 07, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your credit card details, complete issue details and registered contact details. Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400068

I have been with hdfc credit card department from past 3 months...No solution has been rwceived allthey was cut my calls...they sent a collection agent Mr Atul Parmar at my premise without my knowledge for payment...Want raise consumer complaint against this...this has been very harrassing..Call records are avaible which shows the customer care and the collection cutting the call without any knowledge...I spoke Mr Namdev Jagtap from andheri branch who also has addressed my problem...I have been thru mental trauma becoz of this...time and again i have been telling them i am ready to pay...but still all they ans is call customer care ...

Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

[1] Credit card number
[2] Registered Mobile number & email ID

Kindly quote the ref ID TTU[protected] in subject line.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560037

I closed my credit card Account. After closing my credit card Account, I cancelled my Train Ticket. That Amount is reversed to my Account. I informed to credit card department but nobody replied about my mail since a week. I informed also higher authority but in ended in vain.

I am really depressed about my money.Please help me.

You can contact me on [protected] / [protected].

My email id is [protected]@gmail.com

Nov 7, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have.

Request you to write to us at [protected]@hdfcbank.com along with your credit card details, transaction details such as date, time and amount, and registered contact details. Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400074

Website: www.consumercomplaints.in/new_complaint

Hi I am Rakesh Jain I have a AC in hdfc last 5 years.
Last five years I have ac at chembur cg road branch suddenly they lock my AC without any given information to me with my both saving and current ac and after that when I come to know this I went to bank the told me my kyc document and after that I update all my kyc document to bank and my addressis also updated last 4 days and last 3 days I called cg road brach maneger Plzz unlock my AC they are not respoinding any one of my question.plz.hel

Nov 6, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 06, 2016

Updated by Mpipre Hi I am Rakesh jain my AC is in Hdfc bank they lock my AC without any information to me and I update my kyc document also last 15 days they are fiving me new excuses... all staaf mebmers and branch mangers also they are not talk to me Becoz I complants that branch befote and I also closed my AC in Hdfc bank and that deposit money is not received till now to me Plzz help god and axtivate my AC soon other wise I will complant to court and legal noticed to bank that u are fraud bank and I will share it all over the India...
I will close my all AC in the bank and also inform to my friedns relatives and all India to closed uR AC in Hdfc bank and very disappinting to servise provided by Hdfc bank at cg road brach... and their are some persons they are not knw hot to talk to their customer also... bas unko edhar se udhar gumane Ka Kaam Karte Hai ...
I am very small person so I coundnot take any action to bank... Plzzz help me as supervizer of the bank...I don't want to closed my AC in Hdfc bank but this type of behaviour I will not take as a joke...
Plzz help me
Rakesh jain
[protected]

Verified Support

Oct 06, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with the following details:

[1] 14-digit Account number / Customer ID
[2] Registered Mobile number
[3] Registered email ID

Please mention the reference Id TTU[protected] in the subject line and the concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance

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Address: Valsad, Gujarat, 396195

Today afternoon at near 1:35 PM . I have received a call from Hdfc . When they told about my credit cards transaction problem. I was share with them.then they told me my credit card number ccv number also my debit card number and ccv number. I have a doubt. So I told them Then he was answering Me that I m calling from Hdfc bank and they send me OTP number on my cell. And my cell message coming from Hdfc bank . So I trust on him. But after some time 9990/- ruppes deduct from my account no:- [protected] on behalf of www Account FreeCharge in. Send SMS on my mobile no [protected]. So please investigate on this matter and clear this matter

I will wait for your reply

Thanks

Gaurav Rana

Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 05, 2016

Updated by Gaurav Ratilal Rana Reply soon

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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