| Address: 400709 |
| Website: HDFC Bank |
On 27th July 2016 a personal loan offer was with me by an executive Madhura ([protected]) and her senior Rahul Gupta ([protected]) on 27 July 2016 via telephonic conversation. Email rajkhurana.[protected]@gmail.com was provided to me to share documents for verification. I opted to take 4 lacs loan for my marriage preparations.
The loan was promised only if I purchase an insurance policy which will act as coverage for my loan amount. So I purchased the 'HDFC Classic Assure Plan' of Rs 15000 as suggested by them.
In between I got a call from Rahul that the loan amount approved is 4.95 lacs by mistake so I need to make more Rs.10000 investment. So I did investment of Rs 10000 towards Dhanlaxmi Solutions for the purchase of Bonanza Healthcard on 22nd August 2016.
Since that day I am following up with them as they had promised the disbursement of loan within 15 days, but everytime I got reply that the file was in process. After that whenever I frequently started calling for the loan status they disconnected/didn’t answer the calls. Its more than 2 months now and still there is no sign of disbursement even after all documents are clear from my side. To track my application I had requested the loan number which was not provided to me. Also they were not ready to share the office address.
Other contact numbers who had called for loan verification.
Deepak: [protected]
Reena: [protected]
I got the address from verification departmant. The address they mentioned was of Dhirubhai Ambani Knowledge park Gate no 4, Ghansoli. But on google map it shows below address. HDFC Bank. Kopar - Khairane, Reliance Branch B Block Dakc Thane Belapur Road, MIDC Industrial Area, Sector 2, Kopar Khairane, Navi Mumbai, Maharashtra 400709.
Please disburse my loan quickly or refund me the investment of 25000/- if loan is not provided
Nov 23, 2016
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
HDFC Bank Customer Care's response Dear Customer,
Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:
• Loan application Number and date of application
• Type of Loan (e.g. Personal/Express Loan Plus/Auto )
• Your Complete Address as mentioned on the application
• Your contact details
Kindly quote the ref ID TTU[protected] in subject line.
-Natasha
HDFC Bank Customer Assistance
samiksha kar ke ek ladki ka call aaya usne suraj vijay kesarwa nam ke ladke ko bheja o cheque leke gaya aaur usne aapane nam se cheque pass kiya hai abhi sabke phone band hai abhi enke khilap police complet karta hu
mera number [protected]
aaur koi fasa hai kya call karo