HDFC Bank Complaints & Reviews

I have two savings accounts(Secunderabad branch & Gachibowli Branch) with HDFC bank. Earlier, my personal loans (1. HDFC & 2. Axis) were linked to Gachibowli account. EMI used to be debited from the same account(Gachibowli-Salary account). There were cheque bounces as i left the job with that company & my salary account got changed. Recently, I got the details changed & now my loan EMI is debited from Secunderabad account.

I have cleared the EMI & cheque bounce charges in my both personal loans. Even after clearing everything, there is negative amount(Rs. 2689.75) shown in my Gachibowli account and now that is money is debit from my Secunderabad account.

I do not see any reason for my amount to be deducted. And Unfortunately, HDFC bank does this everytime.

Please see that the amount is deducted is immediately credited back & the negative balance that is reflecting in my Gachibowli account is cleared.

Thanks,
Harika

I am Suman banerjee, I have availed a two wheeler loan from Hdfc, unfortunately this month the ECS got bounced, and one lady from the collection department named soma called me, and regarding the collection she talked with me very badly, without any manner she used lot of bad tone, I have never told her that I will not pay, she was in very aggressive mood, without being polite she was indeed talking in very bad manner. I am also a bank employee if it is the manner to talk then Hdfc is having no manner.

Hi sir/mam,

I am anamika sharma, would like get to your notice that hdfc ergo
Insurance company denied to process my insurance from the company
Aying that the insurance will be given to the person who met with an
Accident, but not to the person who got a paralytic stroke.

I have chain of emails, and also even spoke to the hr of the company,
They said it is the insurance company who will help me get the money,
But its been nearly a year but there is no positive response.

My phone number is +[protected].

Thank you

Regards

Anamika sharma

I am Santhosh kumar holding NRE account with HDFC Bank, Chandranagar, Palakkad, Kerala. Bank has deducted Rs- 114.50 from my saving account as "PROGRAMME MANAGEMENT FEE" on 28th March 2016 again 115.00 on 18th Jul 2016 and 15th Oct 2016, I have noticed on 16th Oct 2016. It is really surprising that money got debited without my knowledge and consent. I have never opted for such kind of programme but they started calling me as "preferred". I dont want any preferred privileges
I want my money to be deposited back to my account.

What is this HDFC Programme Management fee?
Why Rs 115 is being deducted from my HDFC account without my consent or notification?

I am already very upset with HDFC bank and its customer care services.
You never get any reply of any query from this HDFC bank customer service.
I never got my new Debit card after old one expired.

I am not willing to pay any single penny to this pathetic bank and will close my account if you do not revert back to me in a week.

Inu Saxena
inu.[protected]@gmail.com

Dear Sir

I have get two-wheeler loan for Hero Honda Splendor bike (MH 15 AN 5673) in 2000 through centurion bank NASHIK branch. Completed the two-wheeler loan, that time they have told me NOC will be send through by courier but till now I have not receive the NOC

Please send the NOC .

Also give me the person/ institution who can help me file the same in Nashik

with regards,

ANURAG MISHRA
[protected]

I tried booking bus ticket through redBus.in on 6th Oct 2016 using my HDFC debit card.
Rs. 4250 got debited but the ticket was not issued.
When i tried to contact redBus about this transaction through customer care there was no response and then I had to try contacting them through Facebook chat only (attached screenshot of conversation), they informed me that the transaction wasn't captured at all & they told me that it will be automatically refunded in my bank account within 7 bank working days.
I have not got my refund yet.
My account statement is the proof I have for the debited amount. chq/Ref no:[protected]
Description: POS 524254XXXXXX6875 REDBUS POS DEBIT

I have transferred an amount from my hdfc account to my brother account(canarabank). Money debited from my account on September 29th, 2016 itself. But still it is not credited into his account. If transaction failed, it should be refunded in 2 to 3 days. But still we did not get that money.

Reference Number: IMPS-P2A[protected]
Amount: 2000 /-
Transaction date: 29 Sept, 2016

I am facing this problem frequently. Please take some actions on it and do needful.

I am having a regular SAVING ACCOUNT with HDFC. I can see that the HDFC bank has deducted Rs. 115 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this so called fee deposited back to my account.

Out of nowhere why was there a charge of ₹1098 to my account [protected]? There has been no notification at all. And whatever it is it needs to be clarified and credit it back in. Even if you charge ₹50 per ₹50, 000 deposit it should only be just ₹50 and not ₹1098. I want my money back in ASAP. Its a loot! a Scam! The so called most renowned HDFC the second biggest Private Bank still takes money like this from all the others too????? Please resolve this ASAP...

Every month my account is deducted by Rs.690 for past few months in the name of AMB CHRG INCL ST & CESS and i am really frustrated about this bank charges and HDFC bank need to take a action again the same. On month of august it was deducted 2 times. Please check and it is my salary account so why are you deducting this type of amount . It is so bad for me so please check and verify pls refund my balance. Other wise i will go through the RBI.

06 Aug 2016 AMB CHRG INCL ST & CESS FOR JUL2016 06 Aug 2016 690.00
06 Aug 2016 AMB CHRG INCL ST & CESS FOR JUN2016 06 Aug 2016 690.00

Hi,

I had made several attempts earlier to provide me hard copy of the statements but never received it, customer care executives name vijay from chennai always backed stating they are sharing and this to and fro of information gave a heavy load to my bill. I paid my outstanding bill last year 2015 and asked to cancel my credit card which im not using for the past 2 year. Suddenly from customer care asked to clear the due i was explaining them but thgey are arguing with me every time as they didn't intimated me properly the procedure. Now they are forcing me to pay the due and threatening me. I wanted to know how i clear all my due and bank statement for the amount which i paid.

You people have deducted INR 115 from my savings account on today in the name of "PROGRAMMANAGEMENT FEE JUL-SEP16 121016" . What is it for? I haven’t subscribed any new services from your bank. The services and it's fees you guys imposed on customers without their consent. DO REVERT IT. Else we will report to banking ombudsman. This is totally unacceptable.

Hi Team,

I am the Customer of HDFC credit card services.

HDFC credit card services is cheating pubilc with Unauthorized Credit Card Charges.

In my last month bill cycle and current month bill there was a huge Unauthorized Credit Card Charges applied as i validated the statement there was huge mismatch.

This is not Fare at all.

Please fix it asap.

Thanks,
Chaitanya Krishna V
[protected]

On 11th Oct, We had gone to this HDFC bank ATM near our house to withdraw some money. The ATM was capable of accepting other bank's Visa and master cards and so we had opted for this ATM since ours was a visa debit card belonging to Axis bank. To our surprise we found that the ATM machine withheld our card inside it without even giving us options to withdraw any money. No amount of pressing of buttons on the ATM machine helped in us being able to retrieve our card. After failure to retrieve our card we were at a loss regarding what to do and wanted to speak to a security personnel. However there were no security personnel present and neither were there any helpline numbers displayed or instructions provided inside the ATM to advise us on the next course of action. We tried pressing something which looked like an alarm but to no avail.
Considering the number of recent cases involving eve teasing or case of snatching inside ATM in recent times, we were really surprised that a bank of such repute as HDFC would take matters so lightly wrt standards to be followed for bank ATMs.

Would urge concerned officials of HDFC bank to review the situation and do something about improving the standards of their ATMs throughout India.

Hi,

I had made several attempts earlier to provide me hard copy of the statements but never received it, customer care executives always backed stating they are sharing and this to and fro of information gave a heavy load to my bill. I was pissed off and wanted to clear all my dues, i cheked for the outstanding amount and then was said 35K+, i wanted to pay the entire amount through cheque, however the executive requested me a make 2K cash and the rest through cheque which i did but today i got an email stating my total due is 3, 116.57. I wanted to know how when i cleared all my dues. Additionally i want to cancell this card.

On 14th, i found the atm not working at hdfc, kapurbavdi branch. The atm attached with old branch at kapurbavdi is stopped for last 10-15 days. Went to uthalsar naka atm, both the atm are not working. All are just due to mismanagement and it is proven that hdfc does not care for the customer. Nonsense!! Earlier complaints were also given but the situation does not improve. Rubbish!!

Dear sir,
My name is vinayak ramchandra mali i have worked with hdfc bank ltd. Khopoli branch in sli dept. My employee ld is - coex 136405 my joining data is 18 dec.2014 and resined date is 11 july 2016 i have completed my notice period 10 aug. 2016. But till the date not yet my pf and releaving letter. And about this situation i have informed you to on the date 10 oct.2016 but not get reply me.
Therefore i request you to please give my releaving letter and providend fund eairly.
Thanking you,
Yours faithfully,
Mr. Vinayak r. Mali
Contact no.[protected]
Email id - [protected]@gmail.com

On 27th July 2016 a personal loan offer was with me by an executive Madhura ([protected]) and her senior Rahul Gupta ([protected]) on 27 July 2016 via telephonic conversation. Email rajkhurana.[protected]@gmail.com was provided to me to share documents for verification. I opted to take 4 lacs loan for my marriage preparations.
The loan was promised only if I purchase an insurance policy which will act as coverage for my loan amount. So I purchased the 'HDFC Classic Assure Plan' of Rs 15000 as suggested by them.
In between I got a call from Rahul that the loan amount approved is 4.95 lacs by mistake so I need to make more Rs.10000 investment. So I did investment of Rs 10000 towards Dhanlaxmi Solutions for the purchase of Bonanza Healthcard on 22nd August 2016.
Since that day I am following up with them as they had promised the disbursement of loan within 15 days, but everytime I got reply that the file was in process. After that whenever I frequently started calling for the loan status they disconnected/didn’t answer the calls. Its more than 2 months now and still there is no sign of disbursement even after all documents are clear from my side. To track my application I had requested the loan number which was not provided to me. Also they were not ready to share the office address.

Other contact numbers who had called for loan verification.
Deepak: [protected]
Reena: [protected]
I got the address from verification departmant. The address they mentioned was of Dhirubhai Ambani Knowledge park Gate no 4, Ghansoli. But on google map it shows below address. HDFC Bank. Kopar - Khairane, Reliance Branch B Block Dakc Thane Belapur Road, MIDC Industrial Area, Sector 2, Kopar Khairane, Navi Mumbai, Maharashtra 400709.

Please disburse my loan quickly or refund me the investment of 25000/- if loan is not provided

My salary account (In hdfc bank) was created in my previous company, once I left that company after few months my salaried account is converted into savings account without any intimation given to me. After that once I joined in other organization I started using the (HDFC) same account after few transaction, every month around Rs. 500 to Rs. 600 deducting from my account and the total amount it is around Rs. 3752/- deducted from my account due to non-maintenance of minimum balance.

Since from past 3 months I am not using the account, again the negative balance is shown around Rs, 1372/-.

Henceforth I kindly request you to wave off the negative amount which is showing in my account and also request you to refund the amount which has been deducted (Rs. 3752/-.)

Name: MARY ROSELINE. S
A/c No. [protected]
Branch : Madiwala - Bangalore
Email id: shalini.[protected]@gmail.com