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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1293

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R
Raji248
from Chennai, Tamil Nadu
Oct 3, 2016
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Address: 600053

Hi this is Rajitha and my credit card number is [protected] had a credit limit of Rs20000 which was a due to bank and people from hdfc bank reached my home to collect the same and spoke a settlement amount of Rs5000 to close the card on april 2016 but that was not done, and 22000 was deducted from my account till july and again for the same reason again 28000 is kept on hold in October 1st. For this reason I have contacted their customer's care several times in this number [protected] they said they cant relese this amount insted 3times they convinced me as arranging me a call back but its 3days late and I dint receive any calls yet, they also have these contact numbers [protected] velu, [protected]naresh, [protected],[protected] and few more numbers, No one picks the call in these numbers. Pls help me to get back my rs50000, as I am ready to settle this card in april2016 itself.
Nov 6, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2016
HDFC Bank Customer Care's response
Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Bejoy
HDFC Bank Customer Assistance
Dear sir,
Please help and kindly forward the personal loan statement immediately for my mail address loan account no. 36282127

Emai Id: prakash.[protected]@gmail.com

Thanks & regards,
Prakash Niwate
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    S
    Sukumar Singaram
    from Bhubaneshwar, Odisha
    Oct 2, 2016
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    Address: 600045

    OTP, OTP, OTP, OTP. EVERYTHING WITH OTP and that useless stupid otp comes only to mobile. You guys want your customers to die when they abroad?
    This is like hell. Feeling irritated to be HDFC customer. I can't add beneficiary, can't do netbanking, can't do imps transfer. Don't you guys know we have email ID?
    Why the hell do you guys need my email ID then?
    Suffering a lot because of having useless HDFC NetBanking.
    Nov 3, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2016
    HDFC Bank Customer Care's response
    Dear Customer,
    Regret the inconvenience caused to you. Kindly write to us at [protected]@hdfcbank.com with Customer Id, issue in detail and your registered contact details mentioning reference Id TTU03101602 in the subject line. The concerned department will assist you.
    -Natasha
    HDFC Bank Customer Assistance
    OTP OTP ...disgusting! Unable to do netbanking online purchases because of OTP system through mobile number. HDFC must send OTP on registered email of customers. We receive promotional, unwanted emails from you. Why dont you send OTP on my email id to enable transactions.

    Suffering when we are on the move, abroad & When mobile is not charged to conduct net banking through Hdfc

    Senior citizen hdfc customer
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      I
      ikramirshadkhan
      from Bengaluru, Karnataka
      Oct 2, 2016
      Resolved
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      Address: 560001
      Website: www.hdfc.com

      HDFC LAN nos. :[protected] &[protected]

      HDFC has done this fraudulent act by making me a fool by not passing me the loan ! first of all HDFC promised me that it will make sure that it will pass the loan for B KHATA and by buttering me the agent took the lump-some amount of 14000 by cheque ! after two months i get an email stating that the loan cant be passed because of my site being a B KHATA ! if thats the case the associate person could have informed me while taking 14000? right ? he didn't ! now what i want is the amount which i have paid to them (14000) with interest ... only because of you guys i had to pay the token amount for the site ! which is also because of your fault ! make sure the action takes place at the right time or else it wont be a good deal ...this issue can be proceed ahead to consumer court as well !
      Nov 6, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 06, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Kindly write to us at [protected]@hdfcbank.com with the following details:

      - Loan application Number and date of application
      - Type of Loan (e.g. Personal/Express Loan Plus/Auto )
      - Your Address and contact number(s)
      - Name and contact details of sales executive.

      Please mention the reference Id TTU[protected] in the subject line and the concerned department will assist you.

      -Natasha
      HDFC Bank Customer Assistance"
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        A
        A Aggarwal
        from Chennai, Tamil Nadu
        Oct 2, 2016
        Resolved
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        Address: New Delhi, Delhi, 110096
        Website: netbanking.hdfcbank.com/netbanking/entry

        1.HDFC credit card doesn't provide/disclose the service tax it is levying on one of its smart pay options which it advertises as very convenient option for paying your bills.
        2. They levy service and other charges making the service expensive, while other service providers give a net cash back on such payments.
        3. When you try to cancel and delete the billers through smart pay. Though at the top of the section they write ADD/Delete billers, there is no provision to delete them. On searching painstakingly the whole page, in fine print it is written that these can be deleted only through phone banking.
        4. There are no phone banking call numbers provided in the credit card log in page and otherwise also these numbers are not very well advertised.
        5. even if you happen to establish contact with phone banking it takes ages to even talk to a single phone banking executive.
        6. Even if you happen to contatct a single phone banking executive he takes ages to restrain you from cancelling this option again camouflaging the dishonest practices by sweet talk.

        HDFC CREDIR CARD IS A FARCE
        Nov 3, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2016
        HDFC Bank Customer Care's response
        Dear Customer,
        Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your credit card number, complete issue details and contact details. Kindly quote the reference Id TTU03101603 in subject line.
        -Natasha
        HDFC Bank Customer Assistance
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          A
          amit.hak50
          from Mumbai, Maharashtra
          Oct 2, 2016
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          Address: 110051
          Website: www.hdfcbank.com

          Hi guys,

          My name is amit and i applied for hdfc credit card and their representative called me and took all my details, and then one guy came to my house and collected my existing credit card (Axis bank) pencil mark, my existing credit card statement, address proof, pan, signature on form etc. The hdfc bank representative assured me that i would get credit card on the basis of existing credit card (I have axis bank credit card for three years and never got into any trouble)

          After that, i got call for verification which i verified successfully and they told me to wait for few days and you can check your verification on hdfc site. After 15 days, i checked my application status and it was denied.

          I called hdfc customer care that why my application was denied because i submitted everything like my existing credit card statement, address proof, pan, pencil mark of my existing credit card (Axis bank). They did not give me any answer and cut my call.

          After that, i did little bit research on internet and found that they are doing this scam for many persons and i got an email from one forum that i should write to [protected]@hdfcbank.com. So, i wrote all details and sent an email to them. I got reply from them that they want to review it again. I said ok.

          After that, i got call from same representative and again they took all my details. I handled the situation calmly to find out, how hdfc bank is doing fraud to many people and collecting their documents and wasting their time. I wanted to know the outcome of this fraud/scam.

          Now, one guy came to my house again and took pictures of my house and asked all my details which i verified successfully. After that, again i got call for verification and i verified all my details successfully and i was asked to wait. After that, i got message on my phone they they want to verify me digitally like through connecting my gmail and facebook account to their servers which i did successfully. I got another message that i can check my status on hdfc site. After 10 days, i was denied again, this is second time, guys after doing tons of drams my hdfc bank, i wasted my precious time.

          Another drama by hdfc bank.

          I sent an email to [protected]@hdfcbank.com again and asked about why i am denied again. After discussing with them they told me i need to sign on two other documents and sent hard copy to their office through courier. I told them why i need to do this again and again, you already verified me two times.

          After that, i got call on my phone that one guy would come to my house to get signature on that form. I told them ok. Another guy came to my house and got my signature on that form. Guys this is third time.

          I got another call for verification and i verified successfully. Again after tons of drama, scam, fraud done in the name of giving credit card they denied my application again.

          Guys, if you are looking for hdfc credit card never ever go for that, you would waste your precious time, embarassment, your money on phone calls, photocopies etc.

          I say no to hdfc bank in my life, i got horrible experiences with them.

          Regards
          Amit
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Ravi Kishore Mangineni
            Oct 1, 2016
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            Address: 560038
            Website: www.hdfc.com

            Hi,
            This is Ravi Kishore from Bangalore.
            I transferred an amount of 10000 from my HDFC to SBI.
            The amount got deducted but not credited to SBI account.
            I got a message which states that "your fund transfer for RS.10000 on 01-10-16 is declined due to technical issue at beneficiary bank end.please refer to the beneficiary(imps ref no.[protected]".

            customer id : 70374226

            registered mobile no. : [protected]
            Nov 7, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Kindly note that the funds have been credited back to your account on October 02, 2016. Please login to your account and verify the same.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              sridhar.j16
              from Delhi, Delhi
              Oct 1, 2016
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              Address: Bangalore, Karnataka, 560103

              My IMPS status shows below message. Money not refunded

              Your fund transfer for Rs. ****** on 01-10-16 is declined due to technical issue at beneficiary bank end. Please refer to the beneficiary (IMPS Ref no.[protected]

              This is an IMPS transfer from Hdfc bank to SBI account.

              When can I expect my refund. Can someone please help me in this.

              Thanks
              Nov 3, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2016
              HDFC Bank Customer Care's response
              Dear Customer,
              Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your account details, transaction details, date/time of transaction and contact details. Kindly quote the reference Id TTU03101604 in subject line.
              -Bejoy
              HDFC Bank Customer Assistance
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                M
                mahantesh mayannavar
                Oct 1, 2016
                Resolved
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                Address: Bangalore, Karnataka, 560055

                Hi,

                I have initiate the IMPS transaction to non HDFC account from my HDFC salaried account. money [50, 000/-]is deducted from account but not credited to the beneficiary account

                there is no response from Bank Manager, personal banker and customer care.
                relationship Manager is so arrogant that he not even thought to talk to me.

                There years of trust is lost in few interaction.

                Credit my money bank please

                Regards,
                Mahantesh
                Nov 3, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2016
                HDFC Bank Customer Care's response
                Dear Customer,
                Request you to write to us at [protected]@hdfcbank.com along with your account details, transaction details, date/time of transaction and contact details. Kindly quote the reference Id TTU03101605 in subject line.
                -Bejoy
                HDFC Bank Customer Assistance
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                  B
                  balakrishna p5
                  from Hyderabad, Telangana
                  Oct 1, 2016
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                  Website: HDFC LIFE

                  No Policy document issued for Application no :[protected]
                  Hi,

                  I had opted for click2protect policy from HDFC life 3 months ago. I paid 3 months EMI ( Thank god I haven't paid one year amount ). in the online when i filling the details. I went to medical tests also as they asked also for issuance of policy.

                  Till date I haven't received any policy documents. Every time I need to call customer care and dropping mails to [protected]@hdfclife. ( They do not have any dedicated phone number or proper channel to interact )

                  there has been no proper response, .every time they are telling we need height and weight details document and some other info which is already done during the medical examination

                  Though I have replied more than 10 times to the same repeated pending documents, they Haven't issued the policy.

                  by this experience, I can say how they will handle claims settlement in case o[censored]ntoward incident.

                  my suggestion would be don't take any policy with HDFC life. Please see my attached document how many mails communication happened ( I am not attaching all )
                  HDFC Life customer support has been notified about the posted complaint.
                  My self ramesh chand meghwal. i bought a ulip plan from hdfc life. after 7 months i have not any documents related to plan .now i want fund very urgent. my policy no. is _18303365
                  HDFC Life Customer Care's response, Oct 7, 2016
                  Hi Ramesh, I am looking into the details of your concern and would be responding to you shortly on the same- Manish.
                  HDFC Life Customer Care's response, Oct 7, 2016
                  Hi Ramesh, I wish to inform you that the policy document for the aforesaid policy has already been delivered to your correspondence address via Speed Post on April 02, 2016. Please find the pod no. for same: EA585753237IN.
                  Incase, you are still unable to trace the policy document, kindly write your request for issuing the duplicate policy copy to [email protected] from your registered Email ID or alternatively, you may also submit the request via letter to any of the nearby HDFC Life branch as your Email ID is not registered with us in our system.
                  Sir/ Madam,
                  Please issue renewal payment receipt of Rs.5095/- against Policy No.12199765 which was paid on 25/09/2016 at 4.55 p.m. at email id: rjs.[protected]@gmail.com.
                  Regards.

                  Ranu Sarmah
                  HDFC Life Customer Care's response, Oct 19, 2016
                  Hi Ranu, as per our telephonic conversation held on October 19, 2016, it has been confirmed to us that you have not raised any requests or neither any complaint on this forum. Further, the premium receipt has been received by you online and hence, your concern stands resolved.-- Manish.
                  What a customer has to do if the name of his account is changed by the company ?
                  whether he will get his insurance claim money or not or the money will go to the hdfc life personal account, give the answer?
                  what if the user is not able access his account?
                  HDFC Life Customer Care's response, Oct 20, 2016
                  Hi, please write your concern to [email protected] from your registered Email ID for us to look into the details of your concern. Alternatively, you may also elaborate your concern on this platform if you wish to do the same.
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                    S
                    san kumar roy
                    from Kaliyaganj, West Bengal
                    Oct 1, 2016
                    Resolved
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                    Address: Barpeta, Assam, 781352

                    My credit card emi has 3367, due date is 07th of the month, but previous month,[protected], emi has been returned, and later the fill the payment with huge charged, ae.513, totl is 3880.how dz possible, iam shocked with dz mattr, please do the action, and refund me the charge amount,
                    Otherwise i have canceled my account and credit card both,
                    My acc no-[protected]
                    Credit card no -[protected]
                    My name - sanjoy kumar roy
                    Mob-[protected]
                    Nov 4, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
                    -Natasha
                    HDFC Bank Customer Assistance
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                      M
                      Manas Ranjan Pani
                      Oct 1, 2016
                      Resolved
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                      Resolved

                      Address: 759148
                      Website: hdfcbank.com

                      Date of transaction- 28 June 2016
                      Amount- 11999
                      Ref no.-141745

                      Respected Sir/Mam,
                      I had purchased a Le eco Le 2 on 28th June. I was to receive a cashback of 1200 if payment was done by Hdfc vank debit or credit card.
                      I also fullfilled all the criteria for cashback as mentioned in the terms.
                      But I have yet not received the cashback for the same.

                      As promised the cashback of 1200 was not credited in my account and when I contact LEmall, they deny that its not their fault.
                      I have been contacting them for last one month.
                      Pleas help me in this regard.
                      Nov 1, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 01, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,
                      We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/account no., issue details, transaction details, date/time of transaction and registered contact number, mentioning Reference Id TTU01101604 in the subject line for us to assist you better.
                      -Natasha
                      HDFC Bank Customer Assistance
                      Do you even read my complaint?
                      I have mentioned every relevant details there, yet a computer generated reply to me ?
                      Is this how customers are to be treated?
                      Customer Id[protected]
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                        P
                        Premjit Mohanty
                        from Bengaluru, Karnataka
                        Oct 1, 2016
                        Resolved
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                        Address: 560103
                        Website: www.hdfcbank.com/htdocs/PayZapp/index.html

                        Hi sir,
                        Regading my payzapp, it is blocked card last one month i called to customer care same day when it is blocked and every time they people told it is take 7 working days . i have lot of money in that card.


                        Call history:
                        9 Sept 2016
                        15 sept 2016
                        19 Sept 2016
                        26 Sept 2016
                        01 oct 2016

                        THis is my Complaint NO LW40977:

                        Regard:
                        premjit
                        premjeet.[protected]@gmail.com
                        [protected]
                        Nov 24, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Apologies for the delay in response.

                        We confirm PayZapp Support team has sent you an e-mail to assist you with your query.

                        We request you to contact customer care @[protected] or send an email to [protected]@payzapp.in for further assistance.

                        -Natasha
                        HDFC Bank Customer Assistance
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                          R
                          Rajesh Rathan
                          from Bengaluru, Karnataka
                          Oct 1, 2016
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560102
                          Website: www.hdfcbank.co.in, www.hdfcergo.com

                          I'm Rajesh K from Bangalore, chosen hdfc credit card and it was my biggest mistaken ever I had done till now. One to telecaller called me from hdfc ergo to sell me hdfc ergo plan for health insurance and she promised me that I will receive a cashless card where in I can use that in any of the hospitals for my health illness for that they have deducted 7 thousand eight hundred change my hdfc credit card. I was waiting for the card for more than 2 months to be received from the month of may 2016. But I haven't received it. Raised many requests through credit card support team to cancel the ergo plan and to refund it to the credit card. They said you will receive a cal from our support team within 24 to 48 hours. No call will was received from their end. It was very bogus bank and company where we should not trust them. I request to get the issue solved at the earliest.

                          Thanks and regards
                          Rajesh K
                          [protected], [protected]
                          Nov 1, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 01, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,
                          Regret the inconvenience caused to you. Kindly provide us your customer Id/credit card number, issue details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU01101605 in the subject line. Our concerned team will get back you.
                          -Natasha
                          HDFC Bank Customer Assistance
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                            R
                            rpsingh1958
                            from Lucknow, Uttar Pradesh
                            Sep 30, 2016
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226010

                            I transferred Rs.1, 10, 000 from my HDFC Saving Acct xxxxxxxxx73772 on Friday (30th Sept.2016) evening at around 8:30 PM to my SBI Saving Account xxxxxxx33321 (IFSC SBIN0006893) through IMPS reference No.[protected] . Although the amount was debited from my HDFC Bank account, the transfer was declined due to technical issue at the beneficiary bank (SBI, Lucknow). This was conveyed by the message.
                            I am attaching pdf snapshot of my HDFC Saving acct with request that the amount of Rs.1, 10, 000 be credited to my SBI account

                            Raj Pratap Singh
                            Nov 1, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 01, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,
                            Kindly note there is a technical issue with outward IMPS transaction going through SBI. We have not got the definite timelines from the Bank / NPCI as to when this issue will be resolved.
                            For such outward IMPS transactions going through SBI bank wherein your beneficiary has not received the funds, the funds will be credited back to your account within 1 working day from the date of transaction. In case of any further clarification or assistance, please contact us on our Phonebanking Number or write to us on [protected]@hdfcbank.com with reference id TTU01101607 in the subject line.
                            -Natasha
                            HDFC Bank Customer Assistance
                            Same thing happed with me yesterday. I was tranferring from my HDFC savings account to SBI savings account. Amount was debited and i got same sms as mentioned by @rpsingh1958.
                            The IMPS Ref no:[protected].
                            Requesting you to please make the refund ASAP.
                            Hello...

                            I have made an imps transaction to transfer the funds from my hdfc account to bob savings account... but the transaction got declined due to time out issue...

                            When can i get the refund??
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                              Chandra Sekhar Mamidi
                              from Bengaluru, Karnataka
                              Sep 30, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 91

                              I am having a saving accounts in hdfc from past two years with account number [protected] in kota rajasthan with IFSC code :HDFC0000004 on the name of Chandra sekhar M.
                              Yesterday i made an imps of 10000 but the status is coming out to be timed out and account has been debited but not credited to the benificiary. I have called so many times to customer care but no clear response is there from their side.
                              Kindly help as it is a big amount and i am truely in trouble rightnow.
                              Waiting for ur response.
                              With Regards
                              Shivam Khandelwal
                              +91-[protected]...
                              Nov 4, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,
                              We have checked our records and confirm that the said transaction has been reversed in your account on September 30, 2016.
                              We request you to kindly check and confirm the reversal of the said transaction.
                              -Natasha
                              HDFC Bank Customer Assistance
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                                V
                                Vasundhara Ujjni
                                from Bengaluru, Karnataka
                                Sep 30, 2016
                                Resolved
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                                Resolved

                                Address: 560025

                                This is regarding my credit card application no [protected]s2. My company is a hdfc client and i had applied for credit card some 6-8 months back through a travel desk which happened in my office. I submitted all docs but the credit card never came. Again sep 1st week, i was contacted by someone called as shweta from hdfc saying that she is reopening my application for the credit card. After much to and fro and innumberble calls, i submitted docs (Once again)! I also got confirmation calls twice from hdfc and sms confirmation. Yesterday when i checked for status of my credit card, i see its disapproved! I was surprised, because i wasn't even aware of this. I would have appreciated if shweta would have informed or contacted me and helped sort it out. After investing so much time and effort for selling me a credit card - you cant leave the customer like that. Be responsive! I have been trying to call her since yesterday but she kept disconnecting after hearing my name and since then her phone is switched off! Really?

                                Hdfc - please hear out and get some basic sense in place of being responsive! Shweta's number is - [protected].

                                I just want hdfc to please let me know why was my application disapproved! Kindly respond
                                Nov 1, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                Kindly write to us at [protected]@hdfcbank.com with your complete name, address, city of residence, credit card application number and your contact details mentioning reference Id TTU01101606 in the subject line. The concerned department will assist you.
                                -Natasha
                                HDFC Bank Customer Assistance
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                                  shivam130896
                                  from Chennai, Tamil Nadu
                                  Sep 30, 2016
                                  Resolved
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                                  Address: Kota, Rajasthan, 324005

                                  I am having a saving accounts in hdfc from past two years with account number [protected] in kota rajasthan with ifsc code :hdfc0000167 on the name of shivam khandelwal.
                                  Yesterday i made an imps of 100000 (1 lakh) but the status is coming out to be timed out and account has been debited but not credited to the benificiary. i have called so many times to customer care but no clear response is there from their side.
                                  Kindly help as it is a big amount and i am truely in trouble rightnow.
                                  Waiting for ur response.
                                  With regards
                                  Shivam khandelwal
                                  +91-[protected]
                                  Nov 6, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 04, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have received TCC (Transaction Credit Confirmation) from the beneficiary bank on September 30, 2016 that the funds have been credited for the said transaction.
                                  Incase if the same is not credited, request you to check the same with beneficiary bank.

                                  -Natasha
                                  HDFC Bank Customer Assistance
                                  Hi,

                                  I am paying all my dues on time before last date in HDFC Credit card solitaire but couldn't understand the reason of the amount showing in mu bill of September by the head of RENEWAL MEM FEE INCL ST & CESS.

                                  Please explain asap.

                                  Regards
                                  Vidhu Tiwari
                                  Dear Sir,
                                  Please cencle my credit card no- [protected] ...

                                  Regards ..
                                  Hira Singh ..
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                                    bheema634
                                    from Bengaluru, Karnataka
                                    Sep 30, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560029
                                    Website: hdfc credit card

                                    Hi, i have made the hdfc credit card amount 14769.64 on 12th sep which is showing the total due amount on my net banking. It was deposited at the same day only. After two days (14/09) its still shown the due amount is 520 rs. After next day the statement was generated and sent to my mail same statement with the total outstanding due amount is 13774.36 rs.. For this i have contacted to customer care executive.. He said the bill was generated automatically based on your due amount. Then i asked to him i already made the total amount on 12th sep only. Then how you guys are calculate the tax for 0 rs amount and how it was generated on 137.36 rs amount please clarify me. But that lady rudly said the answer and you have to pay no option for you like that she said and immediatly cut the call.
                                    Nov 3, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,
                                    Kindly write to us at [protected]@hdfcbank.com with Credit card number, issue details and your registered contact details mentioning reference Id TTU03101624 in the subject line. The concerned department will assist you.
                                    -Natasha
                                    HDFC Bank Customer Assistance
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                                      Anindita Mitra Sinha
                                      from Noida, Uttar Pradesh
                                      Oct 3, 2016
                                      Resolved
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                                      Address: New Delhi, Delhi

                                      My account has been debited against the depository charges of Rs.862.50, please let me know what is this charges mean.

                                      Also let me know on what reasons this amount gets deducted, and how to get the amount refunded back.

                                      How can sometime deduct the amount without my information which is very surprising.

                                      This is not the first time that HDFC bank is deducting amount from my account without my information.

                                      Kindly revert back asap.
                                      Nov 4, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Kindly write to us at [protected]@hdfcbank.com with the customer ID, charges details and your registered contact details with the reference Id TTU[protected] in the subject line. The concerned department will assist you.

                                      -Natasha
                                      HDFC Bank Customer Assistance
                                      I am a customer with hdfc bank for the last 20yrs and even after my continuous calls and requests regarding the upgradation of my platinum credit card there is no response from ur bank. It is really shamfull that such a thing I have to face.
                                      Hi

                                      I was gifted this card by my ex colleagues. The card was never used and it is expired.

                                      The person who purchased it is in US .

                                      Let me know what are the options
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                                        pankajkrims01
                                        from Delhi, Delhi
                                        Sep 30, 2016
                                        Resolved
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                                        Address: New Delhi, Delhi, 110096

                                        Dear sir,

                                        I have shopping with amazon india Rs 1249, but payment was decline by amazon.but credit card deduct Rs 1249 from my account before 8 days.
                                        but not return my money in credit card.
                                        Please return my problem asap.

                                        Amazon india company say your payment decline during payment, but my credit card charge RS 1249.

                                        Amazon
                                        Order #[protected]
                                        hdfc credit card no.- [protected]
                                        Mob - [protected]
                                        Oct 31, 2016
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 30, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Dear Sir,
                                        I have forgotten my HDFC Credit Card Pin number.So please send me on mail Id:[protected]@gmail.com.
                                        or my registered mobule no.:[protected]
                                        HDFC account No.[protected]
                                        NAME:CHANDRA NARAYAN
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