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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1288

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A
arienguy78
from Ambala, Haryana
Oct 17, 2016
Resolved
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Address: New Delhi, Delhi, 110051

I purchased policy from HDFC LIFE for which i got 2 mails but didnt got any policy documents. i already complaint many times to customer care but they are not responding positively. there are many things fishy actually. firstly wrong contact no, secondly i got cal that your loan is sanctioned against policy. even policy has not been recieved but loan people got that documents. kindly help me to got my policy or refund my amount.
Nov 21, 2016
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
HDFC Life Customer Care's response
Hi, apologies for the inconvenience caused. Kindly provide your policy no. for us to assist you. Alternatively, you may write to us at [protected]@hdfclife.com from your registered Email ID for us to resolve your concern.
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    J
    jhasourav3
    from Bokaro, Jharkhand
    Oct 17, 2016
    Resolved
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    Address: West Singhbhum, Jharkhand, 833201
    Website: hdfc bank

    Dear sir,
    i sourav kumar emp. code-105193 had worked in HDFC bank as branch COEX in chaibasa branch(2833) from 3rd december 2012 to 17th of may 2013. i resigned from your bank and got a copy of resignition letter from branch manager. My F&F settelment was done but i did not got any reliving lettet hardcopy or soft copy. i urgently need reliving letter or experience letter.
    please provide me reliving letter in urgent basis.
    thanks and regards,
    sourav kumar
    emp. code- 105193
    branch - chaibasa(2833)
    mobile no- [protected]
    email id- [protected]@gmail.com
    address- karni mandir road, xavier nagar, chaibasa-833201, state-jharkhand
    Nov 18, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    You are requested to email at Exit.[protected]@hdfcbank.com with regard to your requirement.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      a p rastogi
      from Mandal, Gujarat
      Oct 17, 2016
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
      Website: NA

      Very unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 115 for the period july to september, 2016 and that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight.. It is clear to close the account in hdfc bank. Even i will suggest every body to close account in hdfc bank.
      Nov 18, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

      -Natasha
      HDFC Bank Customer Assistance
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        V
        Venkateswarlu28
        from Vadippatti, Tamil Nadu
        Oct 17, 2016
        Resolved
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        Address: Khammam, Andhra Pradesh, 507154
        Website: Indian consumer complaint

        Sir,
        I've applied for credit card on 1st Sept'16. Still I didn't get credit card. I've also visited HDFC branch paloncha on 1st Oct'16, but I'm not satisfied with their response. They said that they cann't do any thing & my card is in progress from 20th Sept'16. Today is 17th Oct'16. Still I didn't get any response. So please cancel this credit card. On 1st Oct my agent said that we will observe for 3-4 days. After that we will cancel. But after 16 days I request my agent for cancellation, he replied that he cann't do anything. So, I have took this step. The same agent said that within 1 week you will get credit card. But today he is saying he cann't do anything. My application ref. No.[protected]BI. Please cancel this card. & please take necessary action.
        Thanking you sir
        Venkateswarlu
        Nov 19, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 19, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

        -Anay
        HDFC Bank Assistance
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          P
          Piyush_p2
          from Delhi, Delhi
          Oct 17, 2016
          Resolved
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
          Website: hdfcbank.co.in

          My first company opened an salary account for me with your bank in December 2014, since I am no longer associated to the first company and I am not using this account and it has been converted to savings account, and I have been imposed with negative balance of a fixed amount from Jan 2016, which is not suppose to happen, according to RBI's guide line (https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=9343&Mode=0) bank can no longer impose negative charges on savings account and now my balance is -6945. This is totally frustrating and unacceptable. And this is not an issue with me only, there are thousands of people whose account has been imposed with negative charges inspite of RBI's circular.
          Nov 21, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 21, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          Request you to write to us at [protected]@hdfcbank.com along with your account details, charge details and registered contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

          -Natasha
          HDFC Bank Customer Assistance
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            D
            Dabs
            from Gurgaon, Haryana
            Oct 17, 2016
            Resolved
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            Address: 122001
            Website: netbanking.hdfcbank.com/netbanking/entry

            You people have deducted inr 115 from my savings account on today in the name of "programmanagement fee jul-sep16 121016". what is it for? i haven’t subscribed any new services from your bank. the services and it's fees you guys imposed on customers without their consent. do revert it. else we will report to banking ombudsman. this is totally unacceptable.
            Nov 18, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Sorry for the inconvenience caused.

            Kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

            -Natasha
            HDFC Bank Customer Assistance
            Please provide my personal statement on priority.
            Loan Account NO: 34720623
            Contact No: [protected]
            Name : Srinivas Purighalla
            On[protected] I have received credit cared through courier but not good use for me so I want cancel the following card.

            MNPrasad
            card no [protected]
            Even i have got the amount deducted in my account. Looks like its not for a single person but its happening for several people. Did you get the amount back?
            You people have deducted inr 115 from my savings account in the name of "programmanagement fee jul-sep16 121016". what is it for? i haven’t subscribed any new services from your bank. the services and it's fees you guys imposed on customers without their consent. do revert it. else we will report to banking ombudsman. this is totally unacceptable.
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              S
              sivaji68
              from Ernakulam, Kerala
              Oct 17, 2016
              Resolved
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              Address: Chennai, Tamil Nadu, 6000037

              I have three sb accounts maintain in hdfc bank at mugappair east branch in chennai vide main sb account no.[protected] and two minor account of my son a/c no. Is [protected] and my daughter a/c no.[protected] above mentioned both minor account is debited minimum balance charges is nearly 8 thousand without give any facility which is against rbi rule
              I[censored] have charged in my main account no. [protected] no problem i can accepted but with out any facility you have debited charges for the more amount in our minor account which is shocked me, kindly revise all the charges in above mentioned minor account
              Immediately,

              Rajasivaji r -[protected]
              Nov 19, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2016
              HDFC Bank Customer Care's response
              Dear Customer,
              We understand that our branch official has contacted you and has addressed your concerns. Please feel free to speak to our Branch Official Mr. Hemanth G on [protected].

              -Anay
              HDFC Bank Assistance
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                D
                Dhiraj Sankhe
                from Mumbai, Maharashtra
                Oct 17, 2016
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 401305
                Website: WWW. hdfcbank.com

                I am having having a regular savings account with hdfc. I can see that the
                Hdfc bank has deducted rs.115/- (July16 to sept.16) from my a/c under the
                Name - programme management fee? What is this fee about? What is the programme bank offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this so called fee deposited back to my account.
                Nov 18, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 18, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret for the inconvenience caused.

                We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                -Natasha
                HDFC Bank Customer Assistance
                In the night between 10th oct and 11th oct i went to hdfc atm near adityapur branch, dist seraikela kharsawan. I inserted the card in the machine but it was retained there. The branch is also ne closed for 3 days. Pls look into the matter. I cannot withdraw cash in this festive time.

                Thanks & Regards
                Mithun mahato
                Cheque book
                sir,
                my account no is [protected] my name is Jagan Lal verma send me a new cheque book my old book is finished.

                Thanks & Regards
                Jagan Lal Verma
                [protected]
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                  A
                  Aquibkhan Khan
                  from Mumbai, Maharashtra
                  Oct 17, 2016
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400002
                  Website: www.alexjewelleryonline.com

                  We have a credit card swipe machine (edc m/c) at alex jewellery shop
                  With tid no. 40082955. we are doing business of 10 - 15 lakhs with the machine.
                  We almost require 2 paper rolls per week for the transactions to print.
                  We have also complained many times to complaint division
                  However there is no response from them.
                  Kindly guide what should we do as this is a alex jewellery,
                  Hence the usage of the rolls is more. or else we may be forced to stop the usage of edc m/c

                  Regards,
                  Aquib khan
                  [protected]
                  Nov 20, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 20, 2016
                  HDFC Bank Customer Care's response
                  Dear Aquibkhan,

                  We regret the inconvenience caused to you. We understand that the required rolls have been delivered to you.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Dear Sir
                  My Dth No [protected]
                  Ko Do Baar Recharge Kiya Paise Kat Gaye Per Recharge Nahi Hua.

                  Rcharge .400 Ref No[protected]

                  Recharge 150 Ref No[protected]

                  Date 08/10/2016
                  To HDFC BANK
                  In last few months this is the first time I received my sep statement on first week of the following month rather than which i normally receive after 25 days, after checking all the entries I have found that few charges were wrongly deducted from my account . My company's name is RAJ FABRICS
                  Kindly guide ASAP
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                    S
                    Srikanth Parvathi
                    from Hyderabad, Telangana
                    Oct 17, 2016
                    Resolved
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                    Resolved

                    Address: Warangal, Andhra Pradesh, 506002
                    Website: HDFC BANK

                    I am having a regular saving account with HDFC. I can see that the HDFC bank has deducted Rs. 115 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this so called fee deposited back to my account.
                    Nov 18, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 18, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                    -Natasha
                    HDFC Bank Customer Assistance
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                      H
                      Harikab
                      Oct 17, 2016
                      Resolved
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                      Address: Hyderabad, Andhra Pradesh, 500032

                      I have two savings accounts(Secunderabad branch & Gachibowli Branch) with HDFC bank. Earlier, my personal loans (1. HDFC & 2. Axis) were linked to Gachibowli account. EMI used to be debited from the same account(Gachibowli-Salary account). There were cheque bounces as i left the job with that company & my salary account got changed. Recently, I got the details changed & now my loan EMI is debited from Secunderabad account.

                      I have cleared the EMI & cheque bounce charges in my both personal loans. Even after clearing everything, there is negative amount(Rs. 2689.75) shown in my Gachibowli account and now that is money is debit from my Secunderabad account.

                      I do not see any reason for my amount to be deducted. And Unfortunately, HDFC bank does this everytime.

                      Please see that the amount is deducted is immediately credited back & the negative balance that is reflecting in my Gachibowli account is cleared.

                      Thanks,
                      Harika
                      Nov 21, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 21, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                      Request you to write to us at [protected]@hdfcbank.com along with your account details, complete issue details and contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                      -Natasha
                      HDFC Bank Customer Assistance
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                        S
                        Suman.banerjee.009
                        from Mumbai, Maharashtra
                        Oct 17, 2016
                        Resolved
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                        Address: Kolkata, West Bengal

                        I am Suman banerjee, I have availed a two wheeler loan from Hdfc, unfortunately this month the ECS got bounced, and one lady from the collection department named soma called me, and regarding the collection she talked with me very badly, without any manner she used lot of bad tone, I have never told her that I will not pay, she was in very aggressive mood, without being polite she was indeed talking in very bad manner. I am also a bank employee if it is the manner to talk then Hdfc is having no manner.
                        Nov 21, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 21, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Regret the inconvenience that may have been caused and are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com with the below details:

                        [1] Loan account number
                        [2] Caller details
                        [3] Date and time you received the call
                        [4] Number from where you got a called

                        Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                        -Natasha
                        HDFC Bank Customer Assistance
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                          A
                          Anamika Shar
                          Oct 17, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500001

                          Hi sir/mam,

                          I am anamika sharma, would like get to your notice that hdfc ergo
                          Insurance company denied to process my insurance from the company
                          Aying that the insurance will be given to the person who met with an
                          Accident, but not to the person who got a paralytic stroke.

                          I have chain of emails, and also even spoke to the hr of the company,
                          They said it is the insurance company who will help me get the money,
                          But its been nearly a year but there is no positive response.

                          My phone number is +[protected].

                          Thank you

                          Regards

                          Anamika sharma
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            S
                            Santhosh Narayanan
                            Oct 16, 2016
                            Resolved
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                            Resolved

                            Address: Palakkad, Kerala, 678001

                            I am Santhosh kumar holding NRE account with HDFC Bank, Chandranagar, Palakkad, Kerala. Bank has deducted Rs- 114.50 from my saving account as "PROGRAMME MANAGEMENT FEE" on 28th March 2016 again 115.00 on 18th Jul 2016 and 15th Oct 2016, I have noticed on 16th Oct 2016. It is really surprising that money got debited without my knowledge and consent. I have never opted for such kind of programme but they started calling me as "preferred". I dont want any preferred privileges
                            I want my money to be deposited back to my account.
                            Nov 17, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 17, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                            -Natasha
                            HDFC Bank Customer Assistance
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                              I
                              Inu Saxena
                              Oct 16, 2016
                              Resolved
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                              Resolved

                              Address: Mathura, Uttar Pradesh, 281004
                              Website: hdfcbank.com

                              What is this HDFC Programme Management fee?
                              Why Rs 115 is being deducted from my HDFC account without my consent or notification?

                              I am already very upset with HDFC bank and its customer care services.
                              You never get any reply of any query from this HDFC bank customer service.
                              I never got my new Debit card after old one expired.

                              I am not willing to pay any single penny to this pathetic bank and will close my account if you do not revert back to me in a week.

                              Inu Saxena
                              inu.[protected]@gmail.com
                              Nov 17, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 17, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret for the inconvenience caused.

                              We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                              -Natasha
                              HDFC Bank Customer Assistance
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                                A
                                anurag2209
                                from Pune, Maharashtra
                                Oct 16, 2016
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422009

                                Dear Sir

                                I have get two-wheeler loan for Hero Honda Splendor bike (MH 15 AN 5673) in 2000 through centurion bank NASHIK branch. Completed the two-wheeler loan, that time they have told me NOC will be send through by courier but till now I have not receive the NOC

                                Please send the NOC .

                                Also give me the person/ institution who can help me file the same in Nashik

                                with regards,

                                ANURAG MISHRA
                                [protected]
                                Nov 21, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 21, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Sorry for the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com along with the following details:

                                • Loan application Number and date of application
                                • Type of Loan (e.g. Personal/Express Loan Plus/Auto )
                                • Your Complete Address
                                • Your registered contact details

                                Kindly quote the ref ID TTU[protected] in subject line.

                                -Natasha
                                HDFC Bank Customer Assistance
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                                  D
                                  Deepika Mohanbabu
                                  from Madurai, Tamil Nadu
                                  Oct 16, 2016
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600078

                                  I tried booking bus ticket through redBus.in on 6th Oct 2016 using my HDFC debit card.
                                  Rs. 4250 got debited but the ticket was not issued.
                                  When i tried to contact redBus about this transaction through customer care there was no response and then I had to try contacting them through Facebook chat only (attached screenshot of conversation), they informed me that the transaction wasn't captured at all & they told me that it will be automatically refunded in my bank account within 7 bank working days.
                                  I have not got my refund yet.
                                  My account statement is the proof I have for the debited amount. chq/Ref no:[protected]
                                  Description: POS 524254XXXXXX6875 REDBUS POS DEBIT
                                  +3 photos
                                  Apr 30, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    Kathiresan S
                                    from Chennai, Tamil Nadu
                                    Oct 16, 2016
                                    Resolved
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                                    Resolved

                                    Address: 600042
                                    Website: www.hdfcbank.com

                                    I have transferred an amount from my hdfc account to my brother account(canarabank). Money debited from my account on September 29th, 2016 itself. But still it is not credited into his account. If transaction failed, it should be refunded in 2 to 3 days. But still we did not get that money.

                                    Reference Number: IMPS-P2A[protected]
                                    Amount: 2000 /-
                                    Transaction date: 29 Sept, 2016

                                    I am facing this problem frequently. Please take some actions on it and do needful.
                                    Nov 17, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 17, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience caused.

                                    Kindly write to us at [protected]@hdfcbank.com with your customer ID/account number, date and time of transaction details along with the registered contact details.

                                    Please mention the reference Id TTU[protected] in the subject line and the concerned department will assist you.

                                    -Natasha
                                    HDFC Bank Customer Assistance
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                                      A
                                      Ankur Ved
                                      Oct 15, 2016
                                      Resolved
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                                      Resolved

                                      I am having a regular SAVING ACCOUNT with HDFC. I can see that the HDFC bank has deducted Rs. 115 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this so called fee deposited back to my account.
                                      Nov 17, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 17, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.
                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Ringyachon
                                        Oct 15, 2016
                                        Resolved
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                                        Address: Gurgaon, Haryana, 110007

                                        Out of nowhere why was there a charge of ₹1098 to my account [protected]? There has been no notification at all. And whatever it is it needs to be clarified and credit it back in. Even if you charge ₹50 per ₹50, 000 deposit it should only be just ₹50 and not ₹1098. I want my money back in ASAP. Its a loot! a Scam! The so called most renowned HDFC the second biggest Private Bank still takes money like this from all the others too????? Please resolve this ASAP...
                                        Nov 18, 2016
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 18, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.

                                        Case is pending with Reference number for your query is[protected].

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        I'd really appreciate it if it will be resolved within the time period as you stated.
                                        Thanks it has been resolved.
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