HDFC Bank Complaints & Reviews

Sir i chanchal bose took a bike of hero honda cd deluxe black my first installment was in check no_725881 and last installment was in check no_725899 colour engine no-06J29F49063 chhasis no-06J29E48836 registered no -cg 04 cr 3070 in the year 2006 from centurion bank of punjab i have paid all its installments then i have not recieved my bike noc now I want to recieved my noc please hand over my noc to me what is the further action sir

I have Apply for HDFC credit card, I have received after 2 months. Also, There is the mistake by your Authorities to update e-mail Id on your database. I have fill in form [protected]@hotmail.com, But your Authorities add AVAN.[protected]@hotmail.com. Unfortunately, I have registered for E-statement. So I am not able to see my statement.
When I want to change my E-mail ID, Your Phonebanker say that I have download request form from the site...

To the cybercell hdfc bank. I jitendra singh account holder of state bank of india account number [protected] have given complain to cybercell paytm for rs.5000 debited from my account against pos paytm 97998 at paytm txn #107316. Message received on my mobile number [protected]. Order is not placed by me then why amount is debited from my account. Also showing the sbi debit card last number 3336. And rs.4000 debited from my account on 22nd oct'2016 against pos [protected] at one97 communication lt txn #359701. This order is not placed by me at all then why the amount is debited from my account. Message is received on my mobile number [protected]. Paytm has provided us the following information regarding the account details of hdfc bank in which the amount was transfered. Kindly follow the details. You are requested to provide the name of the account holder and the branch name and also resolve the issue. Yours sincerely. Jitendra singh

This complaint is about HDFC bank's inefficient systems and processes.

Unfortunately I did 10005 Rs. IMPS transfer to wrong ICICI account. I entered correct account name and IFSC code though. HDFC netbanking website didn't validate beneficiary's IFSC Code and Account Number.

It took IFSC Code of ICICI account that is in Mysore and Account number of ICICI account that is in Mohali. The account to which I transferred money is in dormant state and account holder is unreachable.

I Visited nearest HDFC branch in Bangalore to request refund. Bank said only home branch(Which is in Hyderabad) can initiate the process. I talked to home branch manager who was helpless. Then I talked to customer care and they said they can't help. They told me that there is no process to initiate refund process. They asked me to write an email to [protected]@hdfcbank. Its been over a month since I made the transfer. I'm fed-up walking/talking to HDFC bank.

Is there any way that I could get my money back?

Few details about my transaction
reference:
"IMPS-P2A[protected]To Naman-Naman Mathur"

Date: 29th September 2016
Amount: 10005 Rs.

I recive i call from hdfc life, they told me about my old policy no[protected] which is discontinued.They told me if you want to refund the policy money you have to paid one .But they make my new policy by fraud.Mr manish gupta contact with me his contact no-[protected], [protected], i have not any sing in documents, pls refund my money...Thanks
shakil ahmad
jamshedpur, jharkhand

Staff is not clear about the process.
Phone bankers disconnect the call in between.
When emailed they say, call @ customer care. When called at phone banking they said email us.
Courier they sent, returned back with no intimation or call.
All phone bankers say different things.

My CC # is [protected]
There is a refund pending of amount 1 lac 13k since August and it's now 26th Oct now that my payment is still not refund.
Wrong payment done becoz of phonebankers misguide.

Phone banker said Draft sent finally after more than 50 followups on 11th Oct But It's been 15 days still pending.

I need the money very urgently, my family is stuck bcoz of funds. I am taking money on interest and suffering.

When HDFC need the payment, they charge finance chargeds and late fee of around 18% plus taxes.
They can do anything But customer has to wait for months for payment... BS

I have HDFC Credit Card, I placed a request to update my phone number on 3-Oct, because my old phone number was closed and hence want to update so that I can use the services. There was no update hence I called them on 22-Oct and the customer care executive informed that call back after 3 working days, we have received your request. Now I called them back on 25-Oct, the executive informed that the request was rejected on 4-Oct because of signature mismatch on 4-Oct itself. Now why this information was not provided to me on 22-Oct when I first time called to check the status. Further, the executive informed we tried to reach you on phone and you were not contactable, they tried to reach me on my old phone number and it was not reachable as closed they didn't even bothered to update me through my registered email or communication address, the billing statements are sent on email why this information was not updated on registered email that the request has been rejected, I enquired and was told as per procedure we will contact on the phone, what a great experience and standards are being set by the bank. they are making sure to convert a customer to a dis-satisfied and dont use the services. are there not standard process and procedures for the bank to prevent such issues for customer, if I dont make payment will not bank try to reach me on email or come to my residence or they will just keep trying to reach me on my disconnected phone, why only 1 way street where we say consumer is king

Hi i was apply personal loan by hdfc bank but i have no application refference number but i have only UAP No.5759495 i was call many time but yet i dont have any my loan status i want to know my loan status please help me to know about my loan status sometime i was called hdfcbank but i have no get any information my personal loan then i have submit cimplaint

Respected sir,

My account number is : [protected]

Name: MEHULKUMAR DHIVAR

My Personal banker / Relationship Manager name is Nishith Parekh having contact number as[protected].

When He called me one month ago, regarding Classical banking privilege, I asked about any charges for the same. He told me that there is no charge for Classical banking.

On date 15 Oct 2016, I was charged PROGRAMMANAGEMENT FEE JUL-SEP16, and as per our call conversation he ask me to check details for the charges and after some time

Revert back that this charges will be refund to me in 1 or 2 days time.

Now it has been more than 10 days but my charges are not revert back and also every time when i called him it cost me 10 rupees as our conversation go on for 5 minutes.

I kindly request you to revert my charges that is 115 Rs. and 85 rs as per call bearing charges.

I also want to mention than i don't want any benefits of classical banking mention below. I am happy with my simple saving account.

1) Waiver o[censored]p to 25% on locker rentals
2) Preferential pricing for forex, loans, Demat, Debit Card and many other transactions
3) Waiver of non-maintenance charge of average monthly balance (AMB)
4) A dedicated Personal Banker (PB) / Relationship Manager (RM)
5) Unlimited free usage of ATMs in India, both own and other bank

So Please credit 115+85 = 200 rs to my account.

And i also want to give feedback to your service, day by day your service is becoming pathetic, my account is 10 years old but I never experienced this type of service from you end.

In case if you are not able to credit this amount let me know that so I can close this account and get rid of this mess.

I also want to change my relationship manager.

Thank You.

Sir, madam

I am getting calls from hdfc team atleast twice in a week for outstanding payment. Calls are made from [protected].

I do not have hdfc account or hdfc cards. I repeatedly told them but still they don't stop. They are asking for rahul. I am not sure who this guys is. This is going for past couple of months. My bank people told this could be from someone who is trying to hack your data and not to reveal anything. I am little bit concerned.

Request to look into it.

Regards
Prasanth

Dear sir,

My account no. is ([protected] hdfc) my aadhar no. is[protected] i have submit many time aadhar card copy with original aadhar card in hdfc bank for bharat gas subsidy but my aadhar no. not seeding by hdfc bank till dated 25/10/2016 when i was go to bank officer said your aadhar no is updated in your account but when i check aadhar card link status in uid portal message given (the given aadhaar number[protected] is not mapped with any bank.)

Thanks and regards

Rajkumari yadav
[protected]

This complaint is not resolved as your records show. The same old pathetic reply from them as they cannot reduce the amount even for a regular customer for nearly 7 years now

Hdfc bank always charges high rates for return cheque charges i have raised this issue many times but it is the same pathetic reply from them.

I have lost rs 1200 now due to this and they keep reducing this charge automaticcaly when money gets credited.
I want action to be taken on this as the amounts are high for a working person.

I am fed up with this, as this is happening for a long time ago, really pathetic service from them

I had made an online payment of rs 2192 through the property tax portal of greater chennai corporation (Property tax bill ac[protected] on 22oct2016 at 1700 hrs. The amount has got debitted to my savings account of hdfc bank (Cust id[protected] but not credited to the greater chennai corporation account even after 3 days. I have been repeatedly following up with hdfc bank, but have still not received any response on the status. I undertsand that hdfc bank has put the payment on hold for some verification checks which i have provided, but still not credited the same to greater chennai corporation. A penalty should be imposed on hdfc bank for the same.

Dear sir/madam,
I am hdfc diners club credit card holder my card no is [protected]. I have made payment of rs. 328340/- from icici bank instead of rs. 32834/-.
I have contact the customer care for the same on every day for refund the excess payment
But it could not refund till date.
So you are requested please refund the excess amount at the earliest on below detail
Account holder name sate singhbr...

Dear team,

I use the hdfc bank account quite long time and you have provided me a good service.

But past few months some unknown deduction is happening in the name of bajaj finance. I did not buy anything from bajaj finance and i did not opt anything in bajaj finance.

I dont know how/why the money is being deducted from my account for past 4, 5 months.

Around rs.12384 has been deducted from account without my approval. How you are allowing such deductions without my approval. If you have any approval, please share with me.

Please refund my rs.12384 amount to my account immediately. Or else please close my account. Please revert to me immediately.

Account # [protected]

I have purchased the cloth at Anbu silk, pollachi on 21.10.16 amount of Rs.1800.00 using Credit card of HDFC after swiping get message for debited for my mobile but in Shop not create the bill of swiping & also not credited the amount. The Shop owner check the settlement of day not showing the Credit amount. Kindly look into the matter and solve the problem as quick as possible. Reverse amount to my credit card.

Awaiting your co operation,

Regards

Senthil Kumar B

I have some credit card payment issue since January 2016 & was regular in touch with my RM & main issues are as follows
# Is it crime to ask ROI calculation to HDFC? If not then why HDFC is not giving information to customer?

# I have requested HDFC pl explain me how you are calculating (a) Finance charges (b) Late fee etc.
# Which amount is applicable for ROI?
# ROI is applicable on Purchase above card limit or applicable on balance payment from statement?
# Some times HDFC says ROI is 1.19% pm, some time 1.93% pm? Which is true?
# HDFC is calculating rate of interest 3.4%pm means yearly means 40.8% per year. I donot understand ROI calculation “ outstanding amount x3.4%pm x12m x no. of days)/ 365”. Maybe tax calculator knows this.

# HDFC is giving only 6% ROI on my balance in account?

I have received more than 100 calls from HDFC but NO one is able to explain the calculation.
I wrote to HDFC that, I am ready to pay the amount which is as per bill of July 2016, where I have paid rs.105000 & balance rs. 35000/-
But no one explain the calculation to their valued customer.

I wrote many times to Mr. Pramod Nair Manager - Correspondence (Chairman & MD Cell) But No positive response.Then I wrote to Respected Deepakh Parekhji 2-3 times but no feed back.
I had lodge complain to Grahak Sukarsha, but no feed back.

Then I went personally to HDFC bank, Credit Card dept, Bund Garden Branch, Pune on October 17, 2016, met Mr. Imran sheikh main incharge for credit card, he also can not explain me the calculation, Then I told him, as per well come kit, it as 3.4% pm means yearly 40.8%. I have asked him how you can charge 40-42 % per year. He told me that yes credit card interest is like that & just like BANIYA KI DUKAN, SAWAKARI KHATA?Then he told me that he will collect all my statement from Oct.2015 till date & will depute Mr. sameer Kharade to my residence to explain. But he never came up nor informed me any thing.

Mr. Nilesh Ghorpade was not interested to meet me but he always wrote mails to me for payment ONLY.

Then HDFC had blocked my Rs.35000/- in my saving bank account with HDFC?

IS RBI OR FINANCE MINISTERY AUITHORISE TO CHARGE SUCH A HUGE 40 – 42% ROI TO CUSTOMER WHILE BANK GIVES ONLY 6% ROI ON SAVING ACCOUNT? CAN BANK BLOCK MY MONEY IN SAVING ACCOUNT WITH SANE BANK (HDFC) WITH OUT MY KNOWLEDGE NOR PERMISSION?
I HAD NEVER SIGNED SUCH DOCUMENT WITH HDFC?

IF SO THEN WHAT IS THE DIFFERENCE BETWEEN BANKS & SAWAKARI KHATA?

I have sent & requested Mr. Pramod Nair to give me (a) interest calculation, how it is calculated in excel sheet all statement from oct.2015 to july 2016. But till date I have not received any feed back from him. (b) pl look in to & instruct some one to fill excel sheet & send to me. I am ready to pay rs.35000/-

With Kind Regards,

Ankush Achole

Sir,
I have a credit card bearing no [protected]. I have paid an amount of rs10000/- through neft payment from andhra bank on 17th of this month which was after my due date. I was reminded by one of your executives mr. Murali regarsing the payment. Since then, i have recieved over 30-40 calls from him from the no [protected] regading the non - updation of the payment that i made on monday. I gave him the ref no and the txn id of andhrabank which he refused to take as he had to call me 4-5 times for it which was due to my mistake. I couldnt bare his calls and made a cash payment of rs5100/- at gowliguda branch, hyderabad on 21stoct. He again called me 10 times that the payment has not been updated who earlier said that it would update in 3-5 minites. I asked him an alternative mobile number so that i could send him the cash reciept and the ref no, which he refused to give upon multiple requests from me. He has disturbed me every day in the last week with 5-7 calls. I had to pay 4500. I paid 15100 due to his irritating calls. He wouldnt listen to what i try to tell him. I never faced such problem earlier though i recieved calls from your executives regarding late payment. I earlier faced problrms with the neft txns taking time to get upadated in the credit card. I felt very insulted when he continuously asked me whether i made the the payment or not even after i provided him the ref no.. The most stupidest thing done was sending a executive to my house early in the morning on 24thoct. That is completely ridiculous. I have been paying the amounts regularly though i have been paying them late. I never faced such a problem earlier. I regret to inform that he has made me hate the hdfc cards. I suffered a lot due to his calls both in my office and at home. Even if had a girl friend, she would not have called me these many times. If there had been a late payment, i am ready to pay the charges for it. I had to listen to his nonsense though i paid the amount. I sincerely, from the bottom of my heart am complaining on mr. Murali. Please look into the matter.

Hi,

No mail or message triggered for tracking number for Blue dart courier while sending the DD. I am following up since more than one month.

Nobody contacted me about my DD. HDFC Customer service is very bad.I applied for updating Address. It has been rejected.

Either HDFC is not sending to nearest branch to collect the DD or not sending the mail to Blue dart courier to that DD.

The Blue dart courier person called me to collect the draft. As I am not in registered mailing Address, I changed my company. I told him to collect from his office by showing Government ID proof. He was not will to hand over my draft. He told it will return to the Bank. His number is [protected].

Please help me to get this draft.

Note: HDFC people are not writing anything to hand over my cheque to Blue dart people also.

I have salary account with HDFC bank and also submitted all the required documents for personal load and even verfication is done but My loan rejected one of HDFC employee told reason for rejection is not using the HDFC card for to paying the expenses or doing the transaction it my choice that the how to pay expenses amount By cash or by using HDFC Card but every month amount is credited and debited from my account so what more want to get the loan sanction.