HDFC Bank Complaints & Reviews

I am ravi verma.I have put my request in your customer care for buying a new insurance policy from your company.
I have put first request on 15th of Sep 2016.Since i am getting only false commitment from your customer care. I don't understand why they people are miss committed with your new prospected customers.In fact they are misbehaving with me. I think your company has lot of business and now they are not looking for new business. I must say that you should improvise your customer care team because customer care team is always a back bone of any company.

Yesterday i had word with Abhay (CCE) who had committed me for today at 11:00AM meeting .When today i didn't get any call then i called again in your customer care then Mr. Vinesh Mahapatra (CCE) again given me meeting time for tomorrow. When i asked him that i want to have word with your senior then he told me that he had already word with him you can not talk to him. You can also cross check at your systems that how many times i have put the request for meeting.

Again i am requesting you that you are the no 1 brand for this country. So please improvise your Customer Care department. and teach your CCE to how to talk with new or existing customers. Because if they are getting salary so just because o[censored]s.They are sitting for us to give good service not for misbehave with us.

So finally again i am telling you that i am interested to buy a new policy. Please arrange a call from your sales department to advice which policy will be better for me.
Please feel free to call at this no #[protected]

Ravi Kumar
[protected]

Hi team,

I am card holder of hdfc bank (salary and credit card). credi card department has put my money on hold of amount rs 7000 without intimating me. i paid my principal amount and requested them to release my rest of money. they simply denied and replied that we will deduct entire amount of rs 7000 and then we will release your account.

This is my salary account and every month credit card department are levying some or other charges and holding my money without intimating me.

I am single mom, have to take care of my baby. would request you to please take a serious action against hdfc credit card department and let me know if you need any further information on below mentioned id:

Shweta. [protected]@gmail.com

Regards
Shweta

I work in a reputed firm in gurgaon, and had to get a savings Acc opened with Hdfc bank. I approached the HDFC representative coming to my firm, and he took all the documentation and 2 cheques, one for 10200 and other for 1000 and money has been debited from my Account, but I have not got any activation confirmation for the last two and a half weeks.
Moreover the representatives, don't even respond over call.

Pls help over this urgently.

I am surprised with HDFC behavior, i have salary account with HDFC bank and they suggest me to take credit card,
HDFC executive came for the verification on my working place and the executive who suppose to come for the verification of residential address he called me but never come.They make the false report and submit against the application [protected]W1.

Request you to please investigate and advise the proper reason for disapprove of application.

Regards
vikrant kumat
[protected]

Dear Sir,

I have taken a Home Loan from India Bulls in the month of June 2016. While taking the loan I was told to take a Life Insurance where the insured amount is equalant to the Loan Amount. They have called the HDFC Life people as India Bulls were in tie up with HDFC Life. I have signed my insurance with HDFC and my whole policy term amount was deducted as a single premium payment.

Till date I have not got my policy and when I talk to India Bulls they tell me to contact HDFC directly and when I try to go to HDFC executive with whome I am in contact he does not respond. 2 Months back on one saturday I went to India bulls and called the HDFC Life executive to India Bulls office. He sat
with me and politely said you would be getting the policy document with in 8-10 working days. Till date I have not received any document. I again went to India Bulls last saturday (10th Sept 2016) and spoke
to the HDFC Life executive again. He promised me saying by Monday he will get me the document and I can collect it.

Now I am in such a situation that even if they give me the document I cannot cancel the policy as the policy will be given from June month and the free look period is only for 15 days from the date of issue.

Please let me know what sort of action can be taken towards such people.

Name of the HDFC Life Executive: Ashish
Contact number of the executive: [protected]
Area: Near to Shulay Circle
City: Bangalore
State: Karnataka

I have also sent it to Insurance ombudsmen and HDFC Life legal department has approached me over the email on 26th Sept 2016 and asked for my details which was given to them the same day. Till date I do not hear anything.

I have HDFC life policy numbered 90217643 through HDFC Tigrana branch(HDFC0003932). Under which I put a medical claim numbered [protected]. My claim was passed and payment of claim was approved. But the payment was not settled even after two months. Then the claim was cancelled giving some unacceptable reasons to me. I have filed complaint regarding that through mail and reminders when my mails were not answered. I have put my points and clarifications from the doctor who diagnosed me. But even after a month, I have not got any response from HDFC Life. Now it seems that you are a fraud company who cheated over customer’s money. Now I am going to file a case against you in consumer court.

I have booked 4 Railway tickets from my HDFC Cr card. After that i cancelled all four tickets. Out of four i got three tickets amount refunded in Cr card. one is still pending.

Cr card no: [protected]

Irctc Details:
Transaction ID: [protected]
CancellationID /RefundID: [protected]
Refund.Amt: 960
Refund Date : 30-Aug-2016

Thanks In Advance
[protected]

I have created the term insurance proposal online with the help of a customer care executive and done the payment on 21/8/2016. My application number is[protected]. This has been more than 1 month since I done the payment and submitted all the required documents, but I did not get any policy document or any communication regarding so.

The customer-care is telling me that all the required documents have been verified and pending with back-end team for issuing. No body tells me why is this been pending for so many days without any proper reason. Do they do not work at office? I have followed this issue so many times by calling their customer care[protected] from 19/9/2016 to 28/9/2016 and each time I was told that I will get the confirmation by 48 hours. When do their 48 hours will complete? Completely useless service and customer care..

Hi

From my account 5k has been deducted and transferred to payzapp with the below comment:

Min/payzapp /[protected]/0.

Please help me to get my money back. I am worrying so much about this fraud. Please dont encourage these fraud guys. Please help me.

HDFC BANK now a days fixing local people to collect the documents for life time free credit card, Ones applied they reject and some new person will call for the same credit card process saying now there is a offer & now all issue cleared u will get a card with in 4 working days like that i[censored] ask her any mobile number the will give after four days u ill get mobile digital verification official verification from our working place after that nothing update u will get it from hdfc finally u will get a reference number after 4 days u can track your progress like if you check u will find Disapproved like that the reason is previous card payment not done properlly and many resaon i am asking all doing your customer care excutive only we update all the information even tho they are collting documents for monthly couting so dont give you documents for creditcard process until there are from which place and location and office address becz ones u submitted the documents they will not atten your calls. my bad experience the people mob number: [protected].

My name is Sairam.I left my job in October, 2016 and after two months or so my Hdfc salary account is converted into savings account.When I checked my balance it is showing -631 rupees. When I asked Hdfc bank customer service they told me that a minimum of 10000 rs to be maintained in the account otherwise charges are levied monthly basis. I am very much worried. please look into my problem and help me.
Thank you.

Dear madam/sir,

Actually 10 month back (july & august 2015) i asked to your customer care services to change the billing cycle through the phone call. that time they was told, once billing cycle date is fixed it cant able to change it, like that. but when your collection department persons are called me to get a payment, that time i was told this problem, they are telling like, 'billing cycle is changeable you clear the payment first and after you call customer care they will change like that'.

Because of this problem from july-15 unnecessarily i was paid around rs.1000 per month as a late fee fine. who is responsible for that money? tell me the solution for that money.

Finally i want close my credit card account. kindly deduct the amount whatever i was paid as a late fee amount from july-15 and let me know how much i have to pay. if you tells finalized amount i am ready to pay that.

These above matter i was complained to your collection department also. but they are not talking about that late fine amount, only they are asking to current payment. and they holds my saving account money also. when my complaint is pending why they are holding my savings account?

I have taken a personal loan of rs.4.50 lac from hdfc bank br. bhinga sravasti & according to manager they will give loan after doing fd with them worth rs.50, 000/= i have agreed for that but they give a life insurance policy instant of fd having regular premium of rs.50, 000/= (term-10) they cheat me, i am unable to continue the regular premium policy so i want to refund my deposit pls look d matter.

My mother has used credit card and remaining is 9000 only, credit card department had deducted 22000 amount without intimation. we have asked for statements for which we have already paid excess. still not bringing statements and top of it deducting amount without intimation.
when i call credit card department and asked for statement not replying and taking time to respond in which doubts are raising. i dont know what is happening with HDFC credit card department and replying in rude we will deduct and we have full rights to deduct amount.
please some one help me in reoslving this issue as we are middle class people and no one is responding on this.

HI All

I was with HDFC bank since from past 4 to 5 years it was good until i only had my salary account with you, Since the day i got there credit card it was the worst bank i ever seen in my life, HDFC your customer care & collections dept provided me the worst service they dont even know how to speak with a customer. Well i already stopped both my debit & credit card with u people & make sure will never suggest HDFC bank to my family or friends to any sort of business with u. Am with HSBC now i think u people need to learn something from them how to deal with customers. Seriously HDFC u are the worst bank ever seen this is my feedback as a customer.

Dear sir,
i want to make here a complaint against the employee of hdfc bank and his name is Deepak Singla, branch manager of sitto guno branch, teh Abohar, Punjab.
This person has misguided me by saying that if i register a policy he will give me a credit card.I have made so many complaints against this person but i didnt got any solution till now and its been fifteen months but i didnt got any relevant solutions and this been...

A cheque no, 000014 dated 09th september, 2016 for rs. 3, 976.00 was handed over to your office on 09th instant at ho chi sarani branch in kolkata for renewal of the above car insurance policy in the name of my niece roli kar gupta, who is presently in usa. The date of expiry of the policy was 13.09.2016. Instead of giving a cover note, the concerned person acknowledged the receipt of the payment on the photo copy of the cheque. Since then till date the renewal has not been effected

After lot of persuasion they could locate the cheque last week and thereafter the cheque was presented to our bank and which has been encashed. But the policy has not yet been issued and on enquiry over phone, nobody could tell us about the status.

I am surprised that in today's business environment, you are so lackadaisical and negligent in your approach, resulting in serious harassment to the
Customer. Please note that if the policy is not issued immediately, i will refer the matter to the appropriate authority and also circulate it in the public forum so that people in general are aware and they will necessarily rethink before investing with your company.

Today sometime back when again i spoke over phone, i was told that the concerned person will call me back in 5 minutes, which has not materialized as yet.

R sengupta
[protected]

I have cancelled my card last december because of the annual fee which was imposed without my knowledge, i have sent the soft copy, hard copy of the demolished card and the letter signed by me, i am totally surprised to see a pdn notice from third party lawyer, which i got recently asking me to pay rs5, 000 because of failure to clear my outstanding amount, i have asked the statement from the bank which i didn't get still, they keep forcing me to send a mail to grievance team and they take 7-9 working day's team which add's up interest on my account, these things started after me telling that i am in us, these words are from the hdfc person in call with a laughing note "it's just $100 for you people, why cant you just throw that and close the dispute"... Is this the way to speak to the customer???. Now i am left with no choice, i have sent a mail by cc'ing all the board members of hdfc bank, i am ready to pay any outstanding amount which i left with the interest, but not their annual fee, lawyer fees. Can anybody advice me how to solve this problem?

Dear sir/mam,
I have transferred sum of rs. 4000/- on 26.09.2016. But after transferring the msg i have received is your fund transfer has got timed out. Kindly look into this matter on priority..

I have tried to get in touch with you customer care people but not been able to get connected..

Imps reference no:[protected]

Money already been deducted from my account...

Unauthorised debited in my account rupees 8500, my account no is [protected] in hdfc bank w. K road meerut in the name of sumit tyagi 160 rajander nagar meerut u. P 250001. Please help me for refund my hard earning money. Who can permitted the bank with out permisson bank debited my account. Bank 8500k transfered to another account no [protected] in name of chaya vats.

Thanks & regards
Sumit tyagi
[protected]