HDFC Bank Complaints & Reviews

No Policy document issued for Application no :[protected]
Hi,

I had opted for click2protect policy from HDFC life 3 months ago. I paid 3 months EMI ( Thank god I haven't paid one year amount ). in the online when i filling the details. I went to medical tests also as they asked also for issuance of policy.

Till date I haven't received any policy documents. Every time I need to call customer care and dropping mails to [protected]@hdfclife. ( They do not have any dedicated phone number or proper channel to interact )

there has been no proper response, .every time they are telling we need height and weight details document and some other info which is already done during the medical examination

Though I have replied more than 10 times to the same repeated pending documents, they Haven't issued the policy.

by this experience, I can say how they will handle claims settlement in case o[censored]ntoward incident.

my suggestion would be don't take any policy with HDFC life. Please see my attached document how many mails communication happened ( I am not attaching all )

My credit card emi has 3367, due date is 07th of the month, but previous month,[protected], emi has been returned, and later the fill the payment with huge charged, ae.513, totl is 3880.how dz possible, iam shocked with dz mattr, please do the action, and refund me the charge amount,
Otherwise i have canceled my account and credit card both,
My acc no-[protected]
Credit card no -[protected]
My name - sanjoy kumar roy
Mob-[protected]

Date of transaction- 28 June 2016
Amount- 11999
Ref no.-141745

Respected Sir/Mam,
I had purchased a Le eco Le 2 on 28th June. I was to receive a cashback of 1200 if payment was done by Hdfc vank debit or credit card.
I also fullfilled all the criteria for cashback as mentioned in the terms.
But I have yet not received the cashback for the same.

As promised the cashback of 1200 was not credited in my account and when I contact LEmall, they deny that its not their fault.
I have been contacting them for last one month.
Pleas help me in this regard.

Hi sir,
Regading my payzapp, it is blocked card last one month i called to customer care same day when it is blocked and every time they people told it is take 7 working days . i have lot of money in that card.


Call history:
9 Sept 2016
15 sept 2016
19 Sept 2016
26 Sept 2016
01 oct 2016

THis is my Complaint NO LW40977:

Regard:
premjit
premjeet.[protected]@gmail.com
[protected]

I'm Rajesh K from Bangalore, chosen hdfc credit card and it was my biggest mistaken ever I had done till now. One to telecaller called me from hdfc ergo to sell me hdfc ergo plan for health insurance and she promised me that I will receive a cashless card where in I can use that in any of the hospitals for my health illness for that they have deducted 7 thousand eight hundred change my hdfc credit card. I was waiting for the card for more than 2 months to be received from the month of may 2016. But I haven't received it. Raised many requests through credit card support team to cancel the ergo plan and to refund it to the credit card. They said you will receive a cal from our support team within 24 to 48 hours. No call will was received from their end. It was very bogus bank and company where we should not trust them. I request to get the issue solved at the earliest.

Thanks and regards
Rajesh K
[protected], [protected]

I transferred Rs.1, 10, 000 from my HDFC Saving Acct xxxxxxxxx73772 on Friday (30th Sept.2016) evening at around 8:30 PM to my SBI Saving Account xxxxxxx33321 (IFSC SBIN0006893) through IMPS reference No.[protected] . Although the amount was debited from my HDFC Bank account, the transfer was declined due to technical issue at the beneficiary bank (SBI, Lucknow). This was conveyed by the message.
I am attaching pdf snapshot of my HDFC Saving acct with request that the amount of Rs.1, 10, 000 be credited to my SBI account

Raj Pratap Singh

I am having a saving accounts in hdfc from past two years with account number [protected] in kota rajasthan with IFSC code :HDFC0000004 on the name of Chandra sekhar M.
Yesterday i made an imps of 10000 but the status is coming out to be timed out and account has been debited but not credited to the benificiary. I have called so many times to customer care but no clear response is there from their side.
Kindly help as it is a big amount and i am truely in trouble rightnow.
Waiting for ur response.
With Regards
Shivam Khandelwal
+91-[protected]...

This is regarding my credit card application no [protected]s2. My company is a hdfc client and i had applied for credit card some 6-8 months back through a travel desk which happened in my office. I submitted all docs but the credit card never came. Again sep 1st week, i was contacted by someone called as shweta from hdfc saying that she is reopening my application for the credit card. After much to and fro and innumberble calls, i submitted docs (Once again)! I also got confirmation calls twice from hdfc and sms confirmation. Yesterday when i checked for status of my credit card, i see its disapproved! I was surprised, because i wasn't even aware of this. I would have appreciated if shweta would have informed or contacted me and helped sort it out. After investing so much time and effort for selling me a credit card - you cant leave the customer like that. Be responsive! I have been trying to call her since yesterday but she kept disconnecting after hearing my name and since then her phone is switched off! Really?

Hdfc - please hear out and get some basic sense in place of being responsive! Shweta's number is - [protected].

I just want hdfc to please let me know why was my application disapproved! Kindly respond

I am having a saving accounts in hdfc from past two years with account number [protected] in kota rajasthan with ifsc code :hdfc0000167 on the name of shivam khandelwal.
Yesterday i made an imps of 100000 (1 lakh) but the status is coming out to be timed out and account has been debited but not credited to the benificiary. i have called so many times to customer care but no clear response is there from their side.
Kindly help as it is a big amount and i am truely in trouble rightnow.
Waiting for ur response.
With regards
Shivam khandelwal
+91-[protected]

Hi, i have made the hdfc credit card amount 14769.64 on 12th sep which is showing the total due amount on my net banking. It was deposited at the same day only. After two days (14/09) its still shown the due amount is 520 rs. After next day the statement was generated and sent to my mail same statement with the total outstanding due amount is 13774.36 rs.. For this i have contacted to customer care executive.. He said the bill was generated automatically based on your due amount. Then i asked to him i already made the total amount on 12th sep only. Then how you guys are calculate the tax for 0 rs amount and how it was generated on 137.36 rs amount please clarify me. But that lady rudly said the answer and you have to pay no option for you like that she said and immediatly cut the call.

My account has been debited against the depository charges of Rs.862.50, please let me know what is this charges mean.

Also let me know on what reasons this amount gets deducted, and how to get the amount refunded back.

How can sometime deduct the amount without my information which is very surprising.

This is not the first time that HDFC bank is deducting amount from my account without my information.

Kindly revert back asap.

Dear sir,

I have shopping with amazon india Rs 1249, but payment was decline by amazon.but credit card deduct Rs 1249 from my account before 8 days.
but not return my money in credit card.
Please return my problem asap.

Amazon india company say your payment decline during payment, but my credit card charge RS 1249.

Amazon
Order #[protected]
hdfc credit card no.- [protected]
Mob - [protected]

I am ravi verma.I have put my request in your customer care for buying a new insurance policy from your company.
I have put first request on 15th of Sep 2016.Since i am getting only false commitment from your customer care. I don't understand why they people are miss committed with your new prospected customers.In fact they are misbehaving with me. I think your company has lot of business and now they are not looking for new business. I must say that you should improvise your customer care team because customer care team is always a back bone of any company.

Yesterday i had word with Abhay (CCE) who had committed me for today at 11:00AM meeting .When today i didn't get any call then i called again in your customer care then Mr. Vinesh Mahapatra (CCE) again given me meeting time for tomorrow. When i asked him that i want to have word with your senior then he told me that he had already word with him you can not talk to him. You can also cross check at your systems that how many times i have put the request for meeting.

Again i am requesting you that you are the no 1 brand for this country. So please improvise your Customer Care department. and teach your CCE to how to talk with new or existing customers. Because if they are getting salary so just because o[censored]s.They are sitting for us to give good service not for misbehave with us.

So finally again i am telling you that i am interested to buy a new policy. Please arrange a call from your sales department to advice which policy will be better for me.
Please feel free to call at this no #[protected]

Ravi Kumar
[protected]

Hi team,

I am card holder of hdfc bank (salary and credit card). credi card department has put my money on hold of amount rs 7000 without intimating me. i paid my principal amount and requested them to release my rest of money. they simply denied and replied that we will deduct entire amount of rs 7000 and then we will release your account.

This is my salary account and every month credit card department are levying some or other charges and holding my money without intimating me.

I am single mom, have to take care of my baby. would request you to please take a serious action against hdfc credit card department and let me know if you need any further information on below mentioned id:

Shweta. [protected]@gmail.com

Regards
Shweta

I work in a reputed firm in gurgaon, and had to get a savings Acc opened with Hdfc bank. I approached the HDFC representative coming to my firm, and he took all the documentation and 2 cheques, one for 10200 and other for 1000 and money has been debited from my Account, but I have not got any activation confirmation for the last two and a half weeks.
Moreover the representatives, don't even respond over call.

Pls help over this urgently.

I am surprised with HDFC behavior, i have salary account with HDFC bank and they suggest me to take credit card,
HDFC executive came for the verification on my working place and the executive who suppose to come for the verification of residential address he called me but never come.They make the false report and submit against the application [protected]W1.

Request you to please investigate and advise the proper reason for disapprove of application.

Regards
vikrant kumat
[protected]

Dear Sir,

I have taken a Home Loan from India Bulls in the month of June 2016. While taking the loan I was told to take a Life Insurance where the insured amount is equalant to the Loan Amount. They have called the HDFC Life people as India Bulls were in tie up with HDFC Life. I have signed my insurance with HDFC and my whole policy term amount was deducted as a single premium payment.

Till date I have not got my policy and when I talk to India Bulls they tell me to contact HDFC directly and when I try to go to HDFC executive with whome I am in contact he does not respond. 2 Months back on one saturday I went to India bulls and called the HDFC Life executive to India Bulls office. He sat
with me and politely said you would be getting the policy document with in 8-10 working days. Till date I have not received any document. I again went to India Bulls last saturday (10th Sept 2016) and spoke
to the HDFC Life executive again. He promised me saying by Monday he will get me the document and I can collect it.

Now I am in such a situation that even if they give me the document I cannot cancel the policy as the policy will be given from June month and the free look period is only for 15 days from the date of issue.

Please let me know what sort of action can be taken towards such people.

Name of the HDFC Life Executive: Ashish
Contact number of the executive: [protected]
Area: Near to Shulay Circle
City: Bangalore
State: Karnataka

I have also sent it to Insurance ombudsmen and HDFC Life legal department has approached me over the email on 26th Sept 2016 and asked for my details which was given to them the same day. Till date I do not hear anything.

I have HDFC life policy numbered 90217643 through HDFC Tigrana branch(HDFC0003932). Under which I put a medical claim numbered [protected]. My claim was passed and payment of claim was approved. But the payment was not settled even after two months. Then the claim was cancelled giving some unacceptable reasons to me. I have filed complaint regarding that through mail and reminders when my mails were not answered. I have put my points and clarifications from the doctor who diagnosed me. But even after a month, I have not got any response from HDFC Life. Now it seems that you are a fraud company who cheated over customer’s money. Now I am going to file a case against you in consumer court.

I have booked 4 Railway tickets from my HDFC Cr card. After that i cancelled all four tickets. Out of four i got three tickets amount refunded in Cr card. one is still pending.

Cr card no: [protected]

Irctc Details:
Transaction ID: [protected]
CancellationID /RefundID: [protected]
Refund.Amt: 960
Refund Date : 30-Aug-2016

Thanks In Advance
[protected]

I have created the term insurance proposal online with the help of a customer care executive and done the payment on 21/8/2016. My application number is[protected]. This has been more than 1 month since I done the payment and submitted all the required documents, but I did not get any policy document or any communication regarding so.

The customer-care is telling me that all the required documents have been verified and pending with back-end team for issuing. No body tells me why is this been pending for so many days without any proper reason. Do they do not work at office? I have followed this issue so many times by calling their customer care[protected] from 19/9/2016 to 28/9/2016 and each time I was told that I will get the confirmation by 48 hours. When do their 48 hours will complete? Completely useless service and customer care..