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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
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HDFC Bank reviews & complaints page 1287

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R
Raghavan Malakot
from Ernakulam, Kerala
Oct 20, 2016
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Address: 682035

Iam using 2nos air tell conection in my phone, [protected] and [protected].in this nos the data conection is conecting frequently and the balance is redusing, i have gone to your coustomer centere and they have send a message to 1925 and told now it is ok. But still the procedure is same. I think it is the cheating of coustomers. If you are not stoping this immediatly i will change my conection to some other providers, do the needfull immediatly,

Raghavan
HDFC Bank customer support has been notified about the posted complaint.
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    PRATAP N VERMA
    from Karhal, Uttar Pradesh
    Oct 20, 2016
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    Address: Kanpur, Uttar Pradesh, 208007
    Website: www.hdfcbank.com

    I state that i have applied to allot a plot under above noted kda scheme and the requisite form along with draft of rs. 57900- under challan no 2681

    Was deposited on 10th august 2016 at your branch at lal bangla, kanpur, which (The plot) was not alloted to me on kda lottery dated 27.09.2016, resulting the

    Amount deposited to you may be refunded after the lottery i. E. 27.09.2016.

    2. On query about the rufund of fund at your above branch, it is surprising that no fellow are present there to reply in the matter properly, but saying ek do mahine

    Me ho jayega vapas khate me, how it is reply? It is proper, considerable, i think it is not a proper reply nor considerable, however i request you please arrange

    Immediate refund the fund of rs. 57, 900- to my account given to you in my application along with opportunity loss after the lottery date i. E. 27.09.2106.

    Nitin kumar verma

    Cell - [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      Naren_Tup
      from Coimbatore, Tamil Nadu
      Oct 19, 2016
      Resolved
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      Resolved

      Address: 641604

      Sir we are maintaining a current account in past 10 year above, but recently tha BANKERS charged is VERY HUGH value and different type of charges. Pls give value for OLD customers and recently HDFC WITHOUT ANY INFORMATION charged our accounts.

      My humble request you to kindly check you bank account and reverse the changes as soon.

      Than You
      B.Narayanamoorthy
      Nov 20, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

      -Natasha
      HDFC Bank Customer Assistance
      IT IS VERY BAD TO COLLECT THIS MUCH OF HEAVY INTEREST, I HAVE TAKEN 500000 PRINCIPAL AMOUNT PAY ING 12758 per month for 5 years duration.
      The bank is charging 100 rs as programme manage ment fees 100 rs per quarter without any information to customers
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        J
        jayan449
        Oct 19, 2016
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400074

        I checked my savings account and got to know that hdfc bank have deducted an amount of rs 100+service charge from my savings account.

        I checked it thoroughly and got to know that banktaken it as programme management fee which is ridiculous and impractical. For what they are charging this as such they are giving some great service to customers.

        What a bogus fee that programme management is? I am heard this for this first time and no other bank is charging. This is very unethical practice by hdfc bank, and there is no such criteria from rbi to charge for programme management.

        If this amount is not debited back to me within a week, then i will be bound to close my account with immediate effect.

        Not only me i will definitely close the account of my family members as well.

        Request you to explain on this issue and withdraw such charges
        Oct 31, 2016
        Complaint marked as Resolved 
        The requested amount has been credited to account
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 13, 2016
        Satna's response
        Worse class service & no taking care of customers problems. Unsatisfactory services of SATNA branch
        Verified Support
        Oct 20, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        Sorry for the inconvenience caused.

        Kindly write to us at [protected]@hdfcbank.com with Customer Id, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

        -Natasha
        HDFC Bank Customer Assistance
        My credit card appliction is not approvel my all document are parfact and me steble. refernce no is [protected]W8
        i am emploar my all friends credit card done same sallry and all document right so why?? please kindaly help may be wait your best response.
        Sir, I given my Adhar card to change the address, but till now from two month not get change of address.we feel the service of branch is worst of HDFC.I even inform to branch mgr.but no action & bank desk counseeler want some commission. This is the very bad position & now I will close the account.
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          G
          Goutham Reddy v
          from Hyderabad, Telangana
          Oct 19, 2016
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          Address: Hyderabad, Andhra Pradesh, 500018

          I Have hdfc credit card 489377XXXXXX2377. I registered this card in my HDFc net banking. Unable to view HDFC credit card transactions. When i click on View button to see transactions on credit card i am getting below message.

          Thank You for Banking with us. We regret to inform you that this facility is not available for the selected Card. Please Contact our 24 hour call center for further assistance.

          Can you please help me to view my transaction details.
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            vat40
            from Gurgaon, Haryana
            Oct 19, 2016
            Resolved
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            Resolved

            Address: 122009
            Website: www.hdfcbank.com

            On 15th October 2016 I noticed that Rs. 115 has been debited from my account as Program Management Fee for July - September'16. When contacted HDFC Bank I was told that the charges are levied by the bank to all PRIVILEDGED CUSTOMERS.
            The type of privilege services provided can be evaluated from below mentioned few lines.

            I asked for a check book for this I had to travel from Gurgaon to Delhi Mandakini branch at least 4 times and forms were filled 3 times by Relationship Manager and it took more than 6 months to deliver the cheque book.
            Another case for changing my correspondence address to Gurgaon is still pending though 4 times forms have been filled with Relationship Manager. More than 8 months have elapsed without any result.
            One can very well imagine the quality of service being provided by HDFC to privileged customers.

            I am with HDFC for almost over a decade and shocked to see such charges and debiting the amount without authorization is highly objectionable.
            I request HDFC management to revoke the charges lest they may loose many customers. Hope the better vision shall prevail.
            I request FORUM to take up the matter on behalf of poor ( privileged ) customers with HDFC Bank.
            Jan 15, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 20, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret for the inconvenience caused.

            To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

            -Natasha
            HDFC Bank Customer Assistance
            Oct 20, 2016
            Updated by vat40
            I have sent the email to [protected]@hdfcbank.com giving all the information. Here it is worthwhile to add that on 15th October itself I tried to contact Relationship Manager to no avail. I sent an email also to him on 15/10/2016,
            reply is still awaited.
            Best regards
            rankavat
            Oct 21, 2016
            Updated by vat40
            HDFC has informed that they will reply within 3 days and gave nine digit docket no.[protected] for complaint reference.
            This is for your kind information.
            Best regards
            rankavat
            Nov 05, 2016
            Updated by vat40
            There is no reply to my complaint from HDFC except that they are singing one tune that the HDFC is giving too many benefits to the preferred customers and you enjoy excellent services by them. My submission is that whatever they did was for business promotion and after many years they are charging money debiting from the accounts without authorization, which is highly objectionable. We are leaving money with them on faith and they can't debit money without our permission. Kindly take up the matter with HDFC as deemed fit.
            Best regards
            rankavat
            Dec 11, 2016
            Updated by vat40
            No further communication in this case. This is for your kind information and necessary action.
            Best regards
            rankavat
            Verified Support
            Dec 12, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Regret the inconvenience caused to you. Please mail your us your account and contact details and issue details to [protected]@hdfcbank.com . Kindly mention the reference ID : TTU12121694 in subject line for us to track your email. Will check and get back to you.

            - Anay.
            HDFC Bank Customer Assistance
            My dinner club internatioanl credit card not add in amazon site, during add showing in display "this card not support in india" what to do now please hem me, but other site in used this card it is ok but amazon site not in work


            so please solved my problem
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              N
              NaveenKumar Katle
              Oct 18, 2016
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500032
              Website: www.hdfcbank.com

              Dear hdfc,

              I have not opted for any extra services from hdfc. Then why you have deducted rs.115 from my account without any intimation.
              Below is the transaction information.

              Narration: programmanagement fee jul-sep16 121016
              Date: 15 oct 2016
              Amount: 115.00

              Please revert the amount as soon as possible to my account.

              Thanks,
              Naveenkumar k
              Nov 19, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

              Request you to write to us at [protected]@hdfcbank.com along with your account details, charges details and contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

              -Natasha
              HDFC Bank Customer Assistance
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                P
                pradeep dash
                from Mumbai, Maharashtra
                Oct 18, 2016
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400708

                I have been using hdfc credit card from last 5 years and it was my worst decision ever in my life to have the hdfc bank credit card. I am being paying penalty charges through out these years without complaining. I almost paying 15 k minimum charges which is half of my salary and regularly paying finance charges averagely 2 k every month with interest 3.40 per month and yearly 40.8 per year which is more then 3-4 times for any kind of bank loan interest. Which is halt my personal growth and interrupt all my accomplish like home loan child insurance rd account and all.

                Mentioning above issues i was seeking help from hdfc seiner management to repay all my balance to get rid out of finance charges every month so i requested some finance charges levied off, but out of my expectation they have simply denied my request stating all charges are rightly levied and my card is not eligible for any kind of concession. Which deeply hurt to me. Also this is strength that my card is always eligible to increase the credit limit and they have increased the limit to near 2 lakhs from 75 in two times to get more revenue from customer like me.

                Anyway i am trying to overcome with my all financial issue and readying to repay all balance amount to avoid pay any further charges to hdfc hence after i will stop all my relation with hdfc bank and inform all my circle to be away from hdfc as much as possible. Thanks

                My complain no - hbl=[protected]
                Mail id - [protected]@gmail.com
                Nov 30, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 26, 2016
                HDFC Bank Customer Care's response
                Dear Mr.Dash,

                Apologies for the delay in response.

                We are fully sensitized to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim.

                For any further clarifications, the reference number for this interaction is [protected].

                Natasha
                - HDFC Bank Customer Service Assistance.
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                  V
                  Vmittra
                  from Ahmedabad, Gujarat
                  Oct 18, 2016
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat, 380015

                  I am Vipul Mitra a senior IAS officer. I had purchased a policy in 1. Jan 2010 premium if 50000 was paid. Policy No 17132910. The policy was purchased through agent but I didn't pay premium after the first year.

                  Recently I have been receiving phone calls from various people. One Mr Randhawa ph number [protected]. Then one Nitin Deshmukh. They told me to buy another policy of Sun Life and then they will link it with my existing policy and then I can get my money back otherwise not. Then another person Tyagi called. Said he is from head office and told me to pay 10000 for NOC after which they will process to refund. He said pay it to Club Matrix which is the fund dept of HDFC. I feel they are all trying to defraud. I AM PLANNING TO REGISTER POLICE AND IRDA COMPLAINT. but before that I am writing to u. Please refund my money that's what I want. My phone number is [protected]

                  VIPUL MITTRA IAS
                  Principal Secretary to Govt of Guj
                  Nov 24, 2016
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 19, 2016
                  HDFC Life Customer Care's response
                  Hi, I wish to inform you that the above mentioned policy no. is associated with some other customer. Kindly provide the correct policy no. for us to look into the details of your complaint. Alternatively, you may write your concern to [protected]@hdfclife.com from your registered Email ID for us to assist you.

                  Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business.The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue that is being faced by the insurance industry, as a whole. Please refer the IRDAI notice on Spurious Calls .http://www.hdfclife.com/irda-public-notice-on-spurious-calls.

                  Further, the above contact no. shared by you from which the calls are being received by you will be investigated by us to verfiy and authenticate the details..-- Manish.
                  Verified Support
                  Oct 24, 2016
                  HDFC Life Customer Care's response
                  Hi, I wish to inform you that post conducting the investigation on the above provided no. by you, it has been found that the mentioned no. doesn't belongs to and neither is associated with HDFC Life. -- Manish.
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                    I
                    iamfarhan
                    from Bansi, Uttar Pradesh
                    Oct 18, 2016
                    Resolved
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                    Resolved

                    Address: Indore, Madhya Pradesh, 452016
                    Website: www.hdfcbank.com

                    Dear Indian Consumer,

                    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) Now i see my account balance
                    is -6258 RS. so please look into the matter

                    Thanks
                    Syed Farhan
                    Nov 19, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 19, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to write to us at [protected]@hdfcbank.com along with your account details, charge details and registered contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                    -Natasha
                    HDFC Bank Customer Assistance
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                      R
                      RonnieS
                      from Kolkata, West Bengal
                      Oct 18, 2016
                      Resolved
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                      Resolved

                      Address: 700129

                      What is PROGRAMMANAGEMENT FEE JUL-SEP16 121016? In this head, Rs. 115 has been deducted on 15-Oct-2016. I have not subscribed for any service.
                      This charge has been deducted without providing any notification. Clarify and refund ASAP. I do not want to be part of any such program.

                      Without consent of the customer, how can you deduct such amount from his account??

                      Sayantan Putatunda
                      Contact details: [protected]
                      Oct 11, 2017
                      Complaint marked as Resolved 
                      Bank personnel called me up, apologized and refunded the amount back to my account.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 20, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Regret for the inconvenience caused. To help you with kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                      -Natasha
                      HDFC Bank Customer Assistance
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                        S
                        santoshgursale
                        from Delhi, Delhi
                        Oct 18, 2016
                        Resolved
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                        Resolved

                        Dear Sir/ Madam,
                        I have paid Rs. 20000/- as a premium of my HDFC Policy No. 10392134. I received a message on my mobile from DM-HDFCSL that they have received INR 20000/-for my policy 10392134 on 7 Oct., 2016.
                        But till now I have not received receipt for the same by email.
                        Kindly do the needful & oblige
                        Thanking you,
                        Yours faithfully,
                        Dr. Santosh C. Gursale
                        Nov 19, 2016
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 19, 2016
                        HDFC Life Customer Care's response
                        Hi Santosh, I wish to inform you that the premium receipt has been emailed to your registered Email ID on October 19, 2016. Further, post the premium payment done by you, the premium receipt was also emailed to you on October 05, 2016 by us. For any further queries and concerns, you may write to us at [protected]@hdfclife.com from your registered Email ID for us to resolve your concern. -- Manish.
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                          A
                          ashachandrika
                          Oct 18, 2016
                          Resolved
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                          Resolved

                          My account has been charged with "PROGRAMMANAGEMENT FEE JUL-SEP16 121016" for 115.00 on 15-Oct-2016. what is it for? I didnot subscribe for any new services. The services and it's fees will be imposed on customers without their consent. do revert it. else we will report to banking ombudsman. this is totally unacceptable.

                          I see several others has also lodged the same complaint on this site. Looks like i am not alone. Let us know why the bank is charging these without any prior intimation.
                          +1 photos
                          Nov 19, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 19, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                          -Natasha
                          HDFC Bank Customer Assistance
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                            S
                            sunilgurav241
                            from Pune, Maharashtra
                            Oct 18, 2016
                            Resolved
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                            Resolved

                            Address: 411009
                            Website: hdfcbank.com

                            My name is Sunil Gurav. I joined a company in the year 2015 and that company opened my salary account in HDFC bank I left that job after few month because of personal reason. At that time my account balance was less than Rs.10, 000. It happend without any notification or SMS. And now i.e.after 1 years It is showing negative balance of more than 7000. I am totally shocked and worrying about the same.
                            Can You please suggest me any way that what should I do. Can it be waived or I will have to pay all these amount..
                            Nov 21, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 18, 2016
                            Updated by sunilgurav241
                            This is my second request/complaint but i never get any response from HDFC and aslo isend mail to support but they also never response.
                            My account no is: [protected]
                            contact no: [protected]
                            Plz help to close the account.
                            Verified Support
                            Oct 21, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

                            [1] 14-digit Account number / Customer ID
                            [2] Registered Mobile number
                            [3] Registered email ID

                            Kindly quote the ref ID TTU[protected] in subject line.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              K
                              k.m.nathan Pillai
                              from Pune, Maharashtra
                              Oct 18, 2016
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411004

                              Dear sir,
                              Sir we are facing problem with the machine. If we remove the charger pin from the machine and swipe the card machine automatically shut down and sometimes decline card messages occurs. So please send your executive at hotel shreyas, 1242/b apte road deccan gymkhana pune 411004.
                              Waiting for your reply.

                              Thanks and regards
                              K. M. Nathan
                              [protected]
                              Nov 20, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 18, 2016
                              Updated by k.m.nathan Pillai
                              Dear sir,
                              Sir we are facing problem with the machine .if we remove the charger pin from the machine and swipe the card machine automatically shut down and sometimes decline card messages occurs . So please send your executive at Hotel Shreyas, 1242/B Apte Road Deccan Gymkhana Pune 411004.
                              Waiting for your reply .

                              Thanks and Regards
                              K.M.Nathan
                              [protected]
                              Verified Support
                              Oct 19, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please write to [protected]@hdfcbank.com with your Account number, to enable us to check further.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Verified Support
                              Oct 20, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              For us to help you with, kindly write to us at [protected]@hdfcbank.com with the EDC machine number and your registered contact details. Please mention the reference Id TTU[protected] in the subject line. Our concerned department will assist you.

                              -Natasha
                              HDFC Bank Customer Assistance
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                                S
                                sharma12gaurav
                                from Amritsar, Punjab
                                Oct 18, 2016
                                Resolved
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                                Resolved

                                Address: 144001
                                Website: netbanking.hdfc.com

                                The hdfc bank deducted rs 115 from my savings account on[protected] with narration "programmanagement fee jul-sep16 121016".
                                What is it for?
                                I haven’t subscribed any new services from your bank. The services and it's fees you guys imposed on customers without their consent. Do revert it. Else we will report to banking ombudsman. This is totally unacceptable.

                                I do not attend any party at your bank.
                                Nov 19, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 13, 2016
                                noor motor works's response
                                My account no is [protected] my name isNoor motor works send me a new cheque book my old book is finished
                                Verified Support
                                Oct 19, 2016
                                HDFC Bank Customer Care's response
                                "Dear Customer,

                                We regret for the inconvenience caused.

                                To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                                -Natasha
                                HDFC Bank Customer Assistance"
                                Verified Support
                                Oct 19, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret for the inconvenience caused.

                                To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                                -Natasha
                                HDFC Bank Customer Assistance
                                My account no is [protected] my name is Noor motor works send me a new cheque book immediately my old book is finished it is very urgent pl mail it next working day without fail pl do the needful at the earliest
                                thanks
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                                  aldrige
                                  from Mumbai, Maharashtra
                                  Oct 18, 2016
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400031

                                  9 years back i had credit card with hdfc bank and due to confusion in payment and rate of intrest i had to go for the mutual settlement with them and have pay all the settlement amount, but they have put me in black list due to which i am not able to seek any loan, my salary a/c with hdfc is with past 11 years and i am one their prime customer, i have not taken any loan their after and now when i need loan am unable to .. Pls take necessary action on the same
                                  Nov 21, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 21, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  To help you with, request you to write to us at [protected]@hdfcbank.com along with the following details:

                                  [1] Customer ID/Credit card number
                                  [2] Registered Mobile number
                                  [3] Issue details

                                  Kindly quote the ref ID TTU[protected] in subject line.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    N
                                    nehasharmaca
                                    from Gurgaon, Haryana
                                    Oct 18, 2016
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 110075
                                    Website: www.hdfcbank.com

                                    Hi,

                                    I have submitted the form for opening of new account in the name of my huf in the shopping mall, phase i gurgaon branch in the second week of september but account was not opened even after 1 week. The form was submitted to mr. Kuldeep pandey from that branch. After enquiring to mr. Kuldeep i came to know that 1 sign wass missing. I have again submitted the duly signed form in the last week of septmeber. But still account was not opened and when i called mr. Kuldeep for enquiring non openeing of a/c he said, we donot open account with balance of rs. 10, 000. When i said that min. Balance reqt. Is rs. 10, 000 than he promised that account will be opened in 3-4 days but still i am awaiting my account to opened.

                                    Despite of repititive calls i am not getting any response.

                                    This kind of services are not expected from hdfc bank which year after year is getting best consumer award.

                                    Regards,
                                    Neha sharma
                                    [protected]
                                    [protected]@gmail.com
                                    Nov 26, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 26, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that our official Mr. Kuldeep Pandey contacted you and assisted with your requirement. Please call him on [protected] for assistance.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Shashwatpurushottam
                                      from Mumbai, Maharashtra
                                      Oct 18, 2016
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400054
                                      Website: www.hdfcbank.com

                                      For what reason is this hdfc charging management fees. There is absolutely no intimation and I haven't even been given any information from hdfc's end

                                      And they come out with random fees like program management fees. Every year they create a new set of fees to add to the alrerady existing troubles they cause by Levying frivolous charges like ATM withdraw failed and charge Rs. 28 multiple times. This has happened not once but multiple times in the past and they solve it once but it happens so often it's so hard to track.

                                      Tell me what j need to do. I am exasperate and i really need you to do a refund before I raise a request on my pending issues of which I have been mainly troubled by this ATM withdraw fail and now this program management fee

                                      Shashwat Purushottam
                                      Nov 18, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 18, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We regret for the inconvenience caused.

                                      To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                                      -Natasha
                                      HDFC Bank Customer Assistance
                                      I have HDFC card and my amount is get deducted without any proper region . i want my money back. They is not a way to deduct amount from any account .
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                                        SGKrishnan
                                        from Ernakulam, Kerala
                                        Oct 18, 2016
                                        Resolved
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                                        Resolved

                                        Address: 600014
                                        Website: credit card offers

                                        Booked Air ticket to and Fro Singapore on 25/08/16 and paid Rs.17959 thro credit card No. [protected]. also bought in FC(SGD) goods in Singapore and Hotel stay for SGD 1000 and 188 on 15/09/16 14/09/2016 respectively for which eligible discounts not credited till date. For want of information I have not made any promote offer code for these bookings. request immediate cr5edits for the above payments made in 08/16 & 09/16. Your compliance is requested
                                        Nov 19, 2016
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Oct 18, 2016
                                        Updated by SGKrishnan
                                        Please credit eligible discounts offer to the payments made thro credit card
                                        in 08/16 & 09/16 for Air tickets to and fro Singapore and puchases made in Singapore in SGD for 188 & 1000 on 14/09/16 & 15/09/16 for which HDFC Credit Card had charged Rs2061.44 as FCY markup fee on 13/10/16 vide card statement dated 13/10/16.
                                        Oct 18, 2016
                                        Updated by SGKrishnan
                                        I have booked air ticket t and fro Singapore on 25/08/16 for Rs. 17959/- Also paid Hotel Stay for SGD 188 on 14/09/2016 and bought goods worth SGD 1000 in Singapore on 15/09/16 for which FCY Markup fee of Rs.20612.44 has been charged on 13/10/16 in my credit card statement No. [protected] dated 13/10/16. But no discount credit was given as per offer in force. want immediate discount credits.
                                        Verified Support
                                        Oct 19, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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