HDFC Bank Complaints & Reviews

Dear sir/madam:-
I wish to complain about hdfc life insurance policy no.14987188 in the name of rajesh kumar that i purchased on 07.03.2012 at plot no. p-1, pp trade center, netaji subhash place, delhi-110034.
I am complaining because i purchased a policy from hdfc life insurance, vide policy number 14987188 and client id 58743741 from mr. rajiv sah[protected], dated on 07.03.2012 with a life cover for 5 years (plan name:- young star super premium). i have submitted my two instalments for the same policy of rs.30000/- (rupees thirty thousand only).
When i went to the hdfc life insurance company limited, 301, plot number 15, 3rd floor, Mangalam place, nn mall, Rohini sector 3, Delhi - 110085, district centre, near m2k cinema to pay my third premium amount there was a lady (branch employee) who told me that your amount for the above said policy number is transferred for stock trading.
When i first learned of this problem, i contacted to the same executive named rajiv sah[protected] at hdfc life insurance branch, rohini. he replied that your amount is transferred to stock trading and you must have to pay your premium for 5 years then you can stop or else your amount of last two premiums will be finished and was told that nothing could be done about my problem. i believe that this response is unfair because my hard-earned amount transferred to another purpose without intimating me which is very unfair.
I look forward to hearing from you as soon as possible to resolve this problem. if i do not hear from you within 10 days i will file complaints with the appropriate consumer agencies and consider my legal alternatives. i am enclosing copies of my receipt. i may be contacted at the above address and phone number.
So, you are requested that please arrange a cheque in favour of Rajesh Kumar to give my amount back.
Sincerely,
Rajesh Kumar

Hello,

Last week Friday(23 Sep 16) I used to pay air tel bill, the amount Rs.150 debited from my Account.but that transaction failed on that day.

And Today one more transaction also failed or Tamil electricity payment. Amount 388 debit from account and couldn't get this money till now .

Kindly take necessary actions.

Thanks
Angyarkanni
[protected]

Hi,
My HDFC Bank Loan Account No. is 25351329

I paid all the EMIs on Time, and the tenure is over now.

When I am demanding for NOC, then the bank is saying that there is amount Rs 457 overdue.

Bank is asking for this amount for not any valid reason and unnecessarily.

If this amount is valid, then HDFC Bank should tell me the transaction details first of all.

Regards,
Yogesh

I paid Rs. 15000 for HDFC Life insurance on 10th Sept, 2016. Since then, there is no update on payment received . I mean wtf!! I've continuously mailing to fix it but there is no outcome. What the hell are you guys even doing? Do you think this is a joke?

Here is what's going to happen next.

- I'm filing complaint in consumer forum tomorrow. I'll make sure to take all my money back from your plan with penalty. This is not my first time.

- And I'm posting my reviews on top social media forums for insurance about your services. I'll make sure they get proper insight about your services.

- I'm forwarding a copy of 10 days long mail with your interection id and my payment details to you Chairperson Mrs. Shyamala Gopinath (chairperson.[protected]@hdfcbank.com) and MD Mr. Aditya Puri ([protected]@hdfcbank.com). They should know too about their services.

I m dr. Ishwaryameena. I have applied for personal loan on 26aug ref no.42049724. Sales team contacted me fr documents and fulfilled. As they needed extra doc after reviewing my files again they asked many doc which I submitted. They have approved it on 17sep later as I don't get any calls I asked no reply. Jus answering we have declined ur loan. I asked reason but sales manger regrets to answer name kavithamani Hdfc branch tricky road Coimbatore.

I am a HDFC credit card holder. Without giving any notification HDFC added my billers to Smart pay and started paying bills by their own without taking any permission from me, which I wanted to pay after someday after doing some analysis of wrong amount charged. I believe this is a ridiculous facility of HDFC as its sucking blood of customer to do all reversal process after a wrong bill is paid by HDFC with even informing. They should at least ask the account holder first.

With due respect, I informed to you that I am Dibyendu Sahoo, have a Credit card in your bank which contain no. xxxx xxxx xxxx 2090. I had not any transaction of my Credit card on dated 21/09/2016. But on that day at 20:45:12 Hrs one call coming from HDFC net transaction customer care ([protected]) & said that my card is using for transaction in favor of APPLEONLINESTOREUS & amount is Rs.39080.78. Then I had call customer care & block my card. Then generate a Dispute no. - [protected].

So. I requested to you that please take necessary steps as soon as possible to short out my problem about Credit card.

Thanks
Yours faithfully.
Dibyendu Sahoo
Mob. No. -[protected]

I had a credit card limit was 20000 i used card n always made the payment in time through atm transfer. but recently i was not able to pay the bill due to some financial crisis . i asked them to kindly remove some penalty already paid 25000/ still its showing 7000 rs pending which still m not able to pay .if its possible to pay some of them i will ready to pay n finish all the dues.

I got my salary increment.i applied for credit card limit increment on 30th August.i called customer care on 12th September they said it wil take time 10days more.Today I called they telling that was rejected on 7th September . What can I do? At least u can sent a message.i didn't wait here and cal u.we r not a fool's.Since 1 1/2 yrs I am using this card.

Why do HDFC do not provide any online option for changing food plus card PIN or Phone number. Its very problematic for employees who get transferred from one location to other.Finally when the customer forgets pin or looses card, The bank sends details to the address which is given at the time of card initiation. Is there any other option to get the PIN within the current address where the employee got transferred. It will be better if there is an option to make changes through online rather than sending details to the location manually.

Hi,

I am regularly getting daily calls for new credit card from your employees. I do not know exactly from where my mobile number is available to them, these calls are really disturbing and I am receiving them from almost more than 6 months. I had repeatedly requested your representatives to not call me again but still no action. Calls have been from both landline as well as mobiles.

Kindly note to take appropriate measures, and do not disturb me further or else I have to take this to higher authorities of your organisation

My name Venkatesh m Shenoy, from Supreme Solar systems. We had opened one account with Your branch at vaishali Sector 1 ac no:[protected], I opened this account because one sales executive namely Anurag Mishra visited many times, then I gave all the details with documents to open the account. All went fine later after three to four days one person named Deepak his mob no: [protected] visited my office and said he came for verification and said he is relationship manager in the bank. I had a good chat with him, after 3 days again with Anurag and Deepak one Mr Sandeep Tyagi came to my office and said he is the manager of the branch and he also came for the same verification.

And at that time I clearly told about our company gave detailed description all about loans currently having with other bank in Bangalore, as our company head office is in Bangalore, he told like he will take care of everything and ensure that there won’t be any problem from their side in banking.

On[protected] my account was opened and 1 lac Rs was deducted from south Indian bank and others 1000 rs from ICICI bank, I received my cheque book in two days, on 24th I received call from Anurag stating I need NOC from existing bank, then I asked him this was not asked before opening the account and that to not even at the time ur manger visited to my office even though I said everything about existing loan. Then I told let me see whether I can arrange or not, meanwhile I received a letter from HDFC bank Sector 4 Noida stating that our account is held because we have not informed anything about the loan and a brief with that, I immediately called Mr Deepak and intimated about that, he told me no issues everybody gets that letter i[censored] r having loan with any other bank, mean while I was asked to arrange a NOC If possible or let me c what can be done, but next day I drafted a letter to Noida sector 4 branch and CC to vaishali branch which was sent through courier DTDC NO:Z9587881 Date[protected], both Letter attached with mail.

After 2 days I visited branch and met Mr tyagi and asked him if there is no other go then please close the account and refund the money, that was on 28 or 29 of July, he suggested me that there is one way that HDFC bank will send a letter to my existing bank and ask if there is any objection continuing this account. If they reply stating yes then we will close the account and if no reply within days we will continue the account. He also told me that there are three holidays in between so there is a possibility. So on 13-august I called Deepak regarding the status, he said he is out of bank but on 16-aug either we will close or continue.

From 16th I started facing problem, despite many calls he told me I am talking to someone and all other crap. On 20th he told me account is closed with three to four days I will hand over you the DD. On 25th Again Anurag called me and said he is bringing one form where it has to be signed to close the account, I asked what where you doing these days and he gave me more reasons. I called Mr Deepak and told I am out of office now it will be signed and sent to branch with my staff and I asked him do you want any other letter to hand over the DD as I am going to US and I won’t be available for 10 Days. He promised me and said I will give the DD to him.

Meanwhile when I was in US my person daily visited the branch and they gave much reason like server down many problems. But you please imagine I received message on 14-September sating that 101000 is deducted from my account, I directly contacted Mr Sandeep taygi, I told him about the delay I was shocked to hear the reply, “ THIS CASE CAME TO ME ON MONDAY 12- SEP AND I DID WITHIN 2 DAYS I HAVE DONE MY JOB” I really felt bad because that branch is under him and gives reply like this, and he told me that authority letter should be issued in his name then only we can hand over the DD despite many request he replied in a rude way and said I can’t do anything I cannot hand over the DD I will courier today itself, but till now I didn't receive my DD in my address.

“FOR APPROXIMATE 30 DAYS OF HARASSMENT LIKE COME TOMORROW, COME LATER AND THIS TYPE OF ATTITUDE” I think even government offices are far better in front this HDFC branch. Please let me know the status of the DD.

My main moto to write this mail is

1) To inform you about the happening in branch and later no other customer face this problem

2) To know the current status of My DD.

Hi I am a very old user of HDFC bank and I make all payments through my Net banking, few days back i was transferring a payment to one of my employee and I filed all his information like select account no, email id and all and made the payment. Next day my employee came to me and told me that he has not received salary. I checked my account and found that it was credited to some other user in my account.

I was shocked to see it and i am contacted HDFC support where they told me its my mistake and the money can be return I have to contact the person whom the money is transferred.

OK i was really sad after hearing it, then after some day i was transferring money to a account and then i saw that when i fill the information it gets changes to another user account on the next page. At that moment i tried transferring money to my employee and same happened here. the name and all account info was changed in the conformation page, for a proof i made a video of it and contacted HDFC bank and mailed them about this issues.

First they didn't not believed in what happened with me and they told me there senior will call me to discuss but nothing happened they didn't take this big matter seriously and asked me to visit bank.

I am a busy person and i dont have time to visit bank so i use net banking, why should i visit bank when there senior was not interested in talking to me as it is a very big matter.

I have video as proof which i have recorded from my mobile and laptop.

Dear Sir

I have taken a education loan of 590000 from Credila for my post
graduation, which started from 30th december 2013 and ends on January
2015. Since taken my first installment they have started with EMI's.
But I was having some problem regarding ECS deduction from my account.
From my account ECS is debited on 11th of every month but it is
updated on 29th of every month. So where does this money lies for 18
days. I am asking the same question since beginning of my EMI i.e.
January 2014, but till now I
am not getting any answer regarding this. After so much time has
passed I didn't get any satisfactory answer. For your information I am
attaching all the repayment sheets that Credila has sent me over a
span of few months.I have mailed it to every one in credila but no-one
has responded me promptly. Please resolve the issue.
Details:-
Credila account no. A[protected]
Name of candidate- Sudesh
Name of PG institute-NICMAR PGP PEM[protected]
Loan Amount- Rs590000

Thanking You

Hello sir
My hdfc credit card reference number is [protected]w2 provided by bank. i was called and offered an hdfc credit card for which i handed over all my documents to hdfc bank in last week of july and i was assured that the credit card will be sent to me in 10 days. they verified and asked me to wait. i was continuously following up with them and then they informed that the status stands cancelled without providing me any valid reason. when i asked them to return my documents they agreed however since then i am following up with them and i believe my documents are sent back and forth though not to me. please look into this or let me know how may i proceed with the legal action against hdfc bank for causing mental harassment for about 2 months now.

My email id is [protected]@gmail.com or you may reach out to me at [protected].
I am fed up taking follow-ups from them but no luck.

Regards

Abhishek a. gupta

Am Kumkum Shukla, I have been cheated with one of the HDFC life employee named Akash Wadhwa. He asked me to purchase a policy name jeevan sanchay of Rs. 32000, policy no. 18524569. He promised me to provide additional benefit along with this policy like medical card, petrol card & NEFT of Rs. 8000 for 3 years. Now it has been passed 3 months & I have received nothing. Neither medical card, petrol card nor NEFT. The very next month He sold me one more policy of Rs. 80000 with name HDFC classic assured plus ( Policy no.[protected] with the commitment of maturity amount of Rs. 12 lacs but when I received the bond paper there is no amount written as such. I also asked me that he is HDFC employee so he has special power to give me addition benefits. And asked me to tell lie at the time of verification call that there is no additional benefits are given by the bank and I did the same as per his instruction. Now Mr. Akash Wadhva is not entertaining my call after this big scam. And the agent name written in my policy is different like it is written Sonia Nagpal and I don’t know who is she. I want justice because I was not aware of this cheating what he did with me.

Sir
I would like to say after my several request you are not sending the monthly statement against my credit card payment. You are deducting the amount without any intimation for which i am unable to know for which the amount deducted for. Always you are saying the statement has been sent in my email. I could not understand in which email you are sending. So i am requesting you don't deduct any amount further without any intimation to me. Otherwise i will bound to stop transaction through my credit card (Last four digit-0396) and take the shelter of the court of law. My email id is [protected]@gmail.com further any information may be intimated through the above said email.

This is for kind information and necessary action.

I have applied for home improvement loan with hdfc as main home loan is already running there.

List of requirement shared by their sales team with processing fee was handed over to disburse along with estimate fee paid to architect.

However the sales team kept on raising requirement in peace meals and their branch manger cancelled the application on the plea of non submission of documents without any prior information to the customer.

File no[protected]

Dear sir

I am taking car loan with hdfc bank thay had issues one credit card i am no use of card and bank billing start they say yor mobil bill pay by your credit card. but my mobile bill pay by my company. 2 time complen to hdfc bank but no replay i am not any instructions for mobil bill. thay have late charges of rs 4000 aprox. iam not pay this amount thay sai your car paer not given to you after loan re pay

I need check book thats i went to branch and i try to apply check book in hdfc rt nagar bangalore brance. They said you need to update your maiiling address then i update. Then they said it will update in 7 working days. After that i need to apply check book. Then it will take minimum 3 working days. It too worst to banking in hdfc compare to axis.

Personal loan balance transfer also i try to apply in hdfc two months before it will not be processed because of my employer doesn't update my pf employer share. After a one and half month i changed that compnay and again i apllied and submitted every documents after a two weeks gone my application doesn't process i would contact on branch they said your previous application have some issues we will spoke to them lets wait like that they told. I would have cibil score 834.