| Address: Thane, Maharashtra, 421302 |
| Website: hdfcbank.com |
I had a card with the limit of 27, 000 rs I used 27, 000rs .I have already paid amt . 11400
Now after 6 months when i have received the call from the bank they tell me that my outstanding amount is around 32, 000rs which i cannot pay . I spoke to a news channel they told me that i can ask the bank to tell me an amount where the interest and the excess charges are removed, But the bank will levy certain charges which shall help me to remove the name from the CIBIL List, i tried to explain the same to the agent who has been calling me for few days but he says this is not possible . He asks me to pay the amount of 22, 000 rs and says that i would get the No Objection Certificate from the bank, but cannot comment about the name being removed from the list .
There is no point in paying such amount which shall not help me to make my history clear, I know it was my mistake but now i want to correct it and want to make the history clear so please help me with this and let me know the exact procedures for this
Oct 17, 2016
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, complete issue and registered contact number mentioning reference Id TTU16091602 in the subject line. The concerned department will look into your issue.
-Natasha
HDFC Bank Customer Assistance
My date of birth 10/07/1990
Loan amount 200000
Please tell balance ammount