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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 1298

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V
Viju B
from Chennai, Tamil Nadu
Sep 15, 2016
Resolved
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Resolved

Address: 600059

Dear Team,

My credit card no is : [protected].

I have used this card since Jul/15, I have paid at least minimum due amount on every month before due date.

Due to some personal reason, I was unable to pay last month minimum due amount on time. But I have paid part payment of 2000Rs.

Today I got a call from your Rescue team from the following number (+91 [protected]), one lady was spoke to me and asking about due payment, I cleared explain my situation and told her will be paid before next due date. She never agreed and talked very badly about me and she treat me like a slave. The way she spoke is very worst. Then I said Due to my situation unable to pay my due amount on this month this will be paid clearly on next month. She asked me to come HDFC Bank which is in near Nelson Manikam Road, Chennai and ask me to write a letter what I told. I said ok I'm ready to do that, In meanwhile I asked her name to include on that letter itself. She Threatening me like I will send our executive into you home and office and make you ashamed front out near people. Finally I got temped and asked her name and said until wont pay.

She never said her name until close the call. She said like you will not pay the amount and I will move with legally and ended call.

I want her name and action on her for treat me like her slave.
Oct 17, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 11, 2016
rakeshanita's response
My name Rakesh kumar meena my personal loan reference no 26225025 I want know by balance amount to deposits and tell me process of closing
Verified Support
Sep 16, 2016
HDFC Bank Customer Care's response
Dear Customer,

Requesting you to mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in details and registered contact number mentioning reference Id TTU16091601 in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance
Im mohammad vajeed from Hyderabad, i want close my hdfc creditcard through final settlement by reducing my paying amount. my actual credit limit is 34000Rs but now card exceeded to 38000Rs, so i want close my card with 20000RS is it possible to do immediatley.
My reference no 26225025
My date of birth 10/07/1990
Loan amount 200000
Please tell balance ammount
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    R
    raaj595
    from Mumbai, Maharashtra
    Sep 15, 2016
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 421302
    Website: hdfcbank.com

    I had a card with the limit of 27, 000 rs I used 27, 000rs .I have already paid amt . 11400

    Now after 6 months when i have received the call from the bank they tell me that my outstanding amount is around 32, 000rs which i cannot pay . I spoke to a news channel they told me that i can ask the bank to tell me an amount where the interest and the excess charges are removed, But the bank will levy certain charges which shall help me to remove the name from the CIBIL List, i tried to explain the same to the agent who has been calling me for few days but he says this is not possible . He asks me to pay the amount of 22, 000 rs and says that i would get the No Objection Certificate from the bank, but cannot comment about the name being removed from the list .

    There is no point in paying such amount which shall not help me to make my history clear, I know it was my mistake but now i want to correct it and want to make the history clear so please help me with this and let me know the exact procedures for this
    Oct 17, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 16, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, complete issue and registered contact number mentioning reference Id TTU16091602 in the subject line. The concerned department will look into your issue.

    -Natasha
    HDFC Bank Customer Assistance
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      S
      Shruthi MU
      from Gurgaon, Haryana
      Sep 15, 2016
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      Address: 560034
      Website: www.hdfcbank.com

      Hi Team,

      This is the third and final time I am writing on the same issue.

      My debit card got expired a year back and till date I haven't received my new debit card even after applying for it which is very bad.

      Second thing my address is changed recently and I had provided HR Letter as a proof to make the necessary changes but still did not receive any response.

      Kindly get the address changed in the system and also please deliver my debit card to the new address asap which is affecting my daily transaction.

      Hope you understand the complexity of the situation and reply as soon as possible.

      You can also reach me to the phone#[protected]/ [protected]

      Thanks,
      Shruthi
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 15, 2016
      Updated by Shruthi MU
      Hi Team,

      My Debit card has been blocked without any reason and this is hampering my transactions. I am really upset and irate as to how my debit card can be blocked without my confirmation/approval.

      I want the Block to be released immediately and this is highly unacceptable I am ready to escalate this to the higher authority if the block is not released.

      Customer id:38893025
      Account# [protected]
      Name: Shruthi MU
      Phone# [protected]
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        S
        swalia8
        from Bengaluru, Karnataka
        Sep 15, 2016
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        Address: Chennai, Tamil Nadu, 600 041
        Website: www.hdfcbank.com/personal/customer-centre

        Dear HDFC Bank,

        Please take it as escalation mail.

        I am seriously fed up chasing HDFC now for the same issue from past 8 days.

        Issue :
        I have booked a ticket from Jet Airways on 6th September 2016 from Bangalore to Jorhat of Rs 9332 using my HDFC Card.
        Later on I cancelled the ticket from Jet Airways Site and Jet Has refunded RS 9182 (Excluding Rs 150 - which is convenience fee). But Till now Amount is not reflecting back in my credit card.. It has now became pain for me

        Jet Airways has already shared the refund receipt with me - which confirms that Refund was done by them. I cannot challenge them on same again and again.

        Now I am not sure whats wrong goin on with HDFC. I have never faced such Issue with HDFC before. And all refund from any Merchant get back in my account withing 3-5 days. But this has really taken hell long.

        Please address the same or I may have to raise consumer complaint for the same.

        Request Number from HDFC : [protected]

        Credit Card Number : XXXX XXXX XXXX 4177
        Name : Shashank Walia

        PFA - Refund receipt from JET AIRWAYS AS WELL
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        I have forgotten My Credit card pin nu pls help to reset
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          V
          vivek_chopra
          from Anand, Gujarat
          Sep 14, 2016
          Resolved
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          Resolved

          Address: Bharuch, Gujarat, 392001

          I am using HDFC credit Card 5459********6245. On 10th Sep 2016 i made outstanding payment sucessfully thru my IDBI bank Netbanking.
          payment was to be made by 10th Sep, so i made it before due date but to my Surprise Late fee charges imposed. despite the Value Date being 10th Sep, this is pure cheating.
          also when i called customer service he told me i should have paid it earlier to avoid late fee.
          now pls Let me know the significance of value date.i used to pay on last date but no problem every time bcas i gets Value date which is before due date.
          Also at the same time i made payment to SBI card and they have credited my account in just one day with Value date as 10th sep.
          Sep 15, 2016
          Complaint marked as Resolved 
          system reveresed all late fee charegs, though no body from HDFC done anything.its automatic adjustment done by system
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 15, 2016
          Updated by vivek_chopra
          all late fee charges reversed
          Verified Support
          Sep 22, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that you have sought clarification with regard to your credit card. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

          1.Name as mentioned in the card account,
          2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
          3.Contact number as updated in the card account and latest contact number.

          You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

          -Bejoy
          HDFC Bank Customer Assistance
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            G
            gurucharan1985
            from Delhi, Delhi
            Sep 14, 2016
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            Address: 122016
            Website: www.hdfcbank.com

            Dear HDFC team,
            We have not received the disputed amount of RS. 2000/=

            We are contacting continue with customer support and they have generated a reference number as 1142634.
            I was surprised to see that they have mentioned the disputed amount as RS. 3000. I again called to HDFC team to correct the amount. I don't know have they correct the disputed amount.

            I am very disappointed with the reply from feedback.
            overall, I want my money back, please confirm when this amount (RS. 2000) will be credited to my account.

            Thanks & Regards,

            Gurucharan Singh

            INTERTEK INDIA PVT LTD.
            290, PHASE 2 UDYOG VIHAR,
            GURGAON, HARYANA -121016
            Mob: [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Raja Rajeswari Palukuru
              from Hyderabad, Telangana
              Sep 14, 2016
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500072
              Website: www.hdfclife.com

              Hello everyone,
              Please don't keep amount in any mutual funds.

              Mosquitos are more better than you
              Agent
              05:24
              We regret if any inconvenience is caused to you.

              05:24
              What is the price now??
              Agent
              05:26
              Please be informed that once you submit the requirements at any of your nearest hdfc life branches, the refund will be procesed sir. You may find the details of the amount at the branch sir.

              05:28
              Just calculate and tell me an approximate amount
              Agent
              05:30
              We regret to inform you sir that we will not be able to provide the information regarding the refund amount from our end, hence we request you to kindly visit your nearest hdfc life branch.
              Agent
              05:32
              Is there anything apart from this that i can assist you with sir?

              05:33
              Really mutual funds are sucking customers blood

              05:33
              Govt has to ban these funds

              05:34
              It's better to pay tax, instead keeping amount in this funds
              Mr palukuru manohar
              05:35
              All these funds should windup immediately.. I pray to god daily

              05:38
              I[censored]nit price is not going up, how you are eligible to deduct charges again???

              05:38
              You are not making profits customers but you are making profits for yourselves
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Sep 14, 2016
              Updated by Raja Rajeswari Palukuru
              These funds are sucking customers blood. Please pay tax instead of investing amount here.
              Kindly arrange to send me my above premium receipt at the earliest.Payment made online from my account.
              Thanks
              Vivek Gupta
              M:[protected]
              Hi Vivek. Please write with your request to [protected]@hdfclife.com. Also you can check your receipt by logging onto My Account facility via our website www.hdfclife.com. Thanks - Ameiya : HDFC Life
              Dear Sir/madam,

              i will pay my hdfc insurance Policy
              No.: 15439448 | have paid on 10.09.2016 at 10.25 AM.but i have not receive to my payment receipt pls conform my policy
              status & contact my phone no [protected]
              thanks.
              V. Manikandan
              Hi Manikandan, the premium receipt has been emailed to your registered Email ID available in our records. Also, the My Account portal related information is provided in the email.-- Manish.
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                N
                Naresh oasis
                from Basi, Punjab
                Sep 14, 2016
                Resolved
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                Resolved

                Address: Jind, Haryana, 126102

                Sir
                myself Dr. Naresh Kumar
                i m the regular user of your credit card from last 4 to 5 years.

                due to my official works i was out of station from last 20 to 25 days. today i have received a call regarding pending payment of my credit card in morning and i tells them i will pay online today upto 6:30 PM. but sir in afternoon they calls me again and again. when i attends the calls they starts the work of barking with nonsense words like fraud etc. etc. the way of taking and patience level is nothing. sir please check my previous history of last 4 to 5 years and with this please tells me the process for closing the hdfc accounts and credit cards. i am tensed due to to nonsense talking on my cell with me. my mob. no. is [protected] and my cards last four digit is 8172.

                Thanks with Regards.
                Oct 16, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 15, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in details and registered contact number mentioning reference Id TTU15091601 in the subject line. The concerned department will look into your issue.

                -Natasha
                HDFC Bank Customer Assistance
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                  V
                  Vinay Kumar Manne
                  from Delhi, Delhi
                  Sep 14, 2016
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  Sir,
                  We here by inform you that i am hdfc credit card holder having credit card no. 3608 ****** 7197 .
                  I not interested my credit card to cancellation kindly cancel my credit card.

                  im not interested this credit card. i have lot of other bank cards, So please cancellation of my hdfc credit card as soon as possible.

                  We here by inform you that i am hdfc credit card holder having credit card no. 3608 ****** 7197 .
                  I not interested my credit card to cancellation kindly cancel my credit card.

                  Regards,

                  Vinay kumar
                  Oct 19, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 18, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We note that you have sought clarification with regard to your credit card. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

                  1.Name as mentioned in the card account,
                  2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
                  3.Contact number as updated in the card account and latest contact number.

                  You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Hi
                  I used my card for withdrawals in UK. but now i am India, still being charged so much. can i know the reason.
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                    A
                    Abhishek Mahendru
                    Sep 13, 2016
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201002
                    Website: HDFC BANK

                    Hi,

                    I have called HDFC bank to get my card settles as I have lost it.
                    They provided me a number to call to get it settled, but when i called the, it was an incorrect number, I called Bank again to get another number, but was asked to call the same number another day but still it says incorrect number.
                    There is no number to call and get it settled, Please help me finding a number where i can call and get the card settles, as i cannot pay in full.
                    May 21, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 14, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to mail us at [protected]@hdfcbank.com with customer Id/card number, issue in detail and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                    -Natasha
                    HDFC Bank Customer Assistance
                    Sep 19, 2016
                    Updated by Abhishek Mahendru
                    Hi,
                    I have not heard anything about the settlement yet
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                      A
                      Akhilesh Kumar Pandey Nanduliya
                      from Gurgaon, Haryana
                      Sep 13, 2016
                      Resolved
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                      Resolved

                      Address: Udham Singh Nagar, Uttarakhand, 91
                      Website: WWW.HDFCBANK.COM

                      I have paid 9000 Rs extra amount to HDFC bank credit card against bill thru net banking of SBI on 27 Jan-2016. When we requested to HDFC bank for extra money refund they are told me that I have reverse ur extra amount thru Visa Money Transfer on date 18 Feb-2016 & provide to me ARN number-74283766048000000000979.But my 9000Rs till now not refund in SBI account as confirmed by HDFC bank. From Feb-2016 to till date wondering to n fro but nobody ready to solve my issue till now, they are always pretended that go to ur SBI branch & SBI representative told me go to HDFC bank. I have many times asked to HDFC pl provide to me account number in which they are transfer my money but they are not provide to me till now pl help me.My contact number-[protected],
                      May 11, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 14, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly write to us at [protected]@hdfcbank.com with customer Id/ credit card no, charges in detail and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                      -Natasha
                      HDFC Bank Customer Assistance
                      Sep 15, 2016
                      Updated by Akhilesh Kumar Pandey Nanduliya
                      Nobody response to me till now
                      Sep 26, 2016
                      Updated by Akhilesh Kumar Pandey Nanduliya
                      Mr. Anirudd pandey call me from HDFC side & they are asking to me ccv number n DOB & expiry date
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                        A
                        abhirnav
                        from Gurgaon, Haryana
                        Sep 13, 2016
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 110014
                        Website: www.consumercomplaints.in/new_complaint

                        I am Abhinav Mishra and My Account No. [protected] and i am facing problem since last 6 months and I changed my company they also have account in HDFC and Salary Corporate Manager told me you will get refund and but as of now and i am loosing money for AMB Charges and please help me out and i will take action because i was using HDFC since 2 years and I want to Reimbursement and please confirm the same.

                        Regards
                        Abhinav
                        [protected]
                        Sep 15, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 16, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.

                        -Natasha
                        HDFC Bank Customer Assistance
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                          H
                          Harnamsin
                          from Delhi, Delhi
                          Sep 13, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110015

                          My salary account (In hdfc bank) was created in my first company
                          Now my salary account in hdfc bank has been converted to savings account (Without informing me ) I visit my nearest branch in Ramesh Nagar request to close my account as i did not want to use the account but they didn’t help me . Yesterday I got a message that I have non maintenance charges of 620rs then I login to net banking there was 3 months negative balance of -1545rs I request you to please take an action I am not able to pay this amount please close my account.

                          please also check screenshot attached. there is showing -1545 and closing amount 0. what is that ?
                          +2 photos
                          Oct 15, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 13, 2016
                          Updated by Harnamsin
                          My salary account (In hdfc bank) was created in my first company
                          Now my salary account in hdfc bank has been converted to savings account (Without informing me ) I visit my nearest branch in Ramesh Nagar request to close my account as i did not want to use the account but they didn’t help me . Yesterday I got a message that I have non maintenance charges of 620rs then I login to net banking there was 3 months negative balance of -1545rs I request you to please take an action I am not able to pay this amount please close my account.

                          please also check screenshot attached. there is showing -1545 and closing amount 0. what is that ?
                          Verified Support
                          Sep 14, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly mail us at [protected]@hdfcbank.com with customer Id, charges in detail and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                          -Natasha
                          HDFC Bank Customer Assistance
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                            A
                            Anubhutis
                            from Gurgaon, Haryana
                            Sep 13, 2016
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110070

                            At 3:43 am, I received messages from HDFC bank regarding transaction of Rs 44, 700 via debit card from my account. I had my debit card secured with me, still there have been illegal unauthorized transactions done from Kotak Mahindra, Sadar Bazar Gurgaon ATM.
                            I have reported the matter to the bank who told me nothing happens in such cases and money is not returned, police will investigate now.
                            I filed an FIR for the theft at Vasant Kunj police station where i reside. They also said the same thing. They transferred the case to Gurgaon police station for further investigation like check the CCTV footage etc.
                            But i am not getting any concrete information or results regarding it.
                            Oct 15, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 13, 2016
                            Updated by Anubhutis
                            The theft took place on 6th September 2016- 3:43 am.
                            Verified Support
                            Sep 14, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to mail us at [protected]@hdfcbank.com with customer Id/ card no, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                            -Natasha
                            HDFC Bank Customer Assistance
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                              V
                              Vipul Bharadwaj
                              from Delhi, Delhi
                              Sep 13, 2016
                              Resolved
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                              Resolved

                              I myself vipul bharadwaj deposited Rs 200000/- in my savings account on 8th sept 2016 and 12th sept 2016 in two phases, and without any prior information the hdfc bank deducts Rs 1150/- from my account .I don't know what kind of deduction is this, kindly provide the actual information regarding the deduction of the amountother wise in can be considered as (loot) from the hdfc bank authorities.
                              Oct 15, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Kindly write to us at [protected]@hdfcbank.com with customer Id, charges in detail and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                              -Natasha
                              HDFC Bank Customer Assistance
                              I am paying bills before due date but HDFC Charged me 572 Rupees. in credit card bill by name of : "RENEWAL MEM FEE INCL ST & CESS" Its really bad. Most of the time I pay the bills before due date but I just see it and becomes astonished. Make sure this will solved quickly.
                              NWD is ATM withdrawl from other bank apart from HDFC. its not all but some banks which does not send the message
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                                V
                                varun2148
                                from Mumbai, Maharashtra
                                Sep 12, 2016
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                                Address: Ludhiana, Punjab, 141001

                                Respected sir,

                                In my cibil record my dob is 19/07/1981 which is wrong and because of this i faced so much problems

                                actual my DOB is 19/7/1983, my driving licence is missing and driving licence in ur cibil report that is not mine.

                                Please resolve this issue as soon as possible on urgent basis.

                                hdfc bank credit card no.[protected], show in my cibil report . this is not my card

                                please investigate this case properly so that i can clear my cibil report in future.

                                Thanks Regards

                                Varun Sood S/o Anand prakash sood

                                CONTACT NO[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                My name Dilip Kumar Keshari customer id26544248 my credit card Seattle mentioned ho gaya please mera name black lest se hatane ka cast Kate pan no.arspk3317r DOB.0 2/08/1983 mob.no.[protected] email I'd.[protected]@gmail.com
                                Hi sir i have an loan account in hdfc
                                Several times iteied to open in online but can't open my account
                                Its showing not registered for net banking
                                If i try to register it showing this account already registered what should i do for open my account online
                                Pls suggest me thanks
                                Pls provide credit card pin on my registered mobile no.
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                                  Dev dev
                                  Sep 12, 2016
                                  Resolved
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                                  Resolved

                                  Address: 304804

                                  I Want status of my personal loan. How many EMI are remain.
                                  Loan Details
                                  Date - Nov. 2013
                                  Account No.[protected]
                                  Name- Dev Lal Meena
                                  Emi- 8502/ per month.
                                  Respected sir, I urgently want to know my personal loan emi details. How many emi remain and when my loan amount complete. Please provide me information. My bank branch is not providing me information about my loan.
                                  Oct 19, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    Vinayakhupare
                                    from Pune, Maharashtra
                                    Sep 12, 2016
                                    Resolved
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                                    Address: Kolhapur, Maharashtra, 416115

                                    I, myself have deposited 46000 in my HDFC Bank and they have deducted INR 1100 without any prior intimation. When I checked with customer care they are giving th reason for every 50, 000 deposit there will be charges of NR 50 but I have deposited only 46000 then there would be no charges for deposite. There is no answer for extra charges . Even the customer care service is pathetic I had to call three times and wait very long time to raise a complaint. This is looting customers by so called second largest private bank, which has substandard employees in their branches who are not even trained to inform customers about such charges.
                                    Oct 14, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 05, 2016
                                    Jt Dasan's response
                                    pl. do the needful soon.

                                    regards,
                                    JT Dasan
                                    Sep 12, 2016
                                    Updated by Vinayakhupare
                                    INTER-BRN CASH CHG INCL ST & EC 070916
                                    INTER-BRN CASH CHG INCL ST & EC 060916
                                    Verified Support
                                    Sep 13, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Regret the inconvenience. Kindly mail us at [protected]@hdfcbank.com with customer ID/account number, charges details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

                                    -Natasha
                                    HDFC Bank Customer Assistance
                                    I have hdfc credit card I found that bank charges unnecessary Finence charge my all payment are by time but call centres of bank not respond me
                                    Sir,
                                    we hereby inform you that i am hdfc credit card holder having credit card no.[protected]
                                    i already given application to cancell our cedit card but not yet closed.
                                    I request you to do the needfull & oblidge in this matter

                                    thanks & regards
                                    j t dasan
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                                      vivekpeter
                                      from Chennai, Tamil Nadu
                                      Sep 12, 2016
                                      Resolved
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                                      Resolved

                                      Address: Ranga Reddy, Andhra Pradesh, 500084

                                      I have been getting continuous call from HDFC personal loan agencies even after i have continuously declined to take the personal loan offer. It has become a nuisance and would like HDFC management to put a stop.
                                      Following are the number from where i repeatedly get call, any time of the day. The calls have increased even more after my wife took a car loan from HDFC.

                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      Oct 15, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 14, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Request you to write to us at [protected]@hdfcbank.com with phone numbers from which you receive calls and your contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        nehasomany
                                        Sep 12, 2016
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411014
                                        Website: hdfcbank.com

                                        I have registered my contact no 3 times till now for both, yet I am getting unwanted promotion calls/messages. Most of them are automated system call starting from: 256 *** .

                                        I am very unhappy about this. If HDFC can not stop this within next 48 hrs. I will shift my salary account to ICICI and will close all accounts with HDFC.

                                        Don't you dare try my patience any more.
                                        Oct 14, 2016
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 13, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Kindly mail us at [protected]@hdfcbank.com with customer Id, number on which you have received the calls and from which number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                                        -Natasha
                                        HDFC Bank Customer Assistance
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