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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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HDFC Bank reviews & complaints page 1298

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S
santoshgursale
from Delhi, Delhi
Oct 18, 2016
Resolved
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Resolved

Dear Sir/ Madam,
I have paid Rs. 20000/- as a premium of my HDFC Policy No. 10392134. I received a message on my mobile from DM-HDFCSL that they have received INR 20000/-for my policy 10392134 on 7 Oct., 2016.
But till now I have not received receipt for the same by email.
Kindly do the needful & oblige
Thanking you,
Yours faithfully,
Dr. Santosh C. Gursale
Nov 19, 2016
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
HDFC Life Customer Care's response
Hi Santosh, I wish to inform you that the premium receipt has been emailed to your registered Email ID on October 19, 2016. Further, post the premium payment done by you, the premium receipt was also emailed to you on October 05, 2016 by us. For any further queries and concerns, you may write to us at [protected]@hdfclife.com from your registered Email ID for us to resolve your concern. -- Manish.
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    A
    ashachandrika
    Oct 18, 2016
    Resolved
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    Resolved

    My account has been charged with "PROGRAMMANAGEMENT FEE JUL-SEP16 121016" for 115.00 on 15-Oct-2016. what is it for? I didnot subscribe for any new services. The services and it's fees will be imposed on customers without their consent. do revert it. else we will report to banking ombudsman. this is totally unacceptable.

    I see several others has also lodged the same complaint on this site. Looks like i am not alone. Let us know why the bank is charging these without any prior intimation.
    Nov 19, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 19, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

    -Natasha
    HDFC Bank Customer Assistance
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      S
      sunilgurav241
      from Pune, Maharashtra
      Oct 18, 2016
      Resolved
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      Resolved

      Address: 411009
      Website: hdfcbank.com

      My name is Sunil Gurav. I joined a company in the year 2015 and that company opened my salary account in HDFC bank I left that job after few month because of personal reason. At that time my account balance was less than Rs.10, 000. It happend without any notification or SMS. And now i.e.after 1 years It is showing negative balance of more than 7000. I am totally shocked and worrying about the same.
      Can You please suggest me any way that what should I do. Can it be waived or I will have to pay all these amount..
      Nov 21, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Oct 18, 2016
      Updated by sunilgurav241
      This is my second request/complaint but i never get any response from HDFC and aslo isend mail to support but they also never response.
      My account no is: [protected]
      contact no: [protected]
      Plz help to close the account.
      Verified Support
      Oct 21, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

      [1] 14-digit Account number / Customer ID
      [2] Registered Mobile number
      [3] Registered email ID

      Kindly quote the ref ID TTU[protected] in subject line.

      -Manoj
      HDFC Bank Customer Assistance
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        K
        k.m.nathan Pillai
        from Pune, Maharashtra
        Oct 18, 2016
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 411004

        Dear sir,
        Sir we are facing problem with the machine. If we remove the charger pin from the machine and swipe the card machine automatically shut down and sometimes decline card messages occurs. So please send your executive at hotel shreyas, 1242/b apte road deccan gymkhana pune 411004.
        Waiting for your reply.

        Thanks and regards
        K. M. Nathan
        [protected]
        Nov 20, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 18, 2016
        Updated by k.m.nathan Pillai
        Dear sir,
        Sir we are facing problem with the machine .if we remove the charger pin from the machine and swipe the card machine automatically shut down and sometimes decline card messages occurs . So please send your executive at Hotel Shreyas, 1242/B Apte Road Deccan Gymkhana Pune 411004.
        Waiting for your reply .

        Thanks and Regards
        K.M.Nathan
        [protected]
        Verified Support
        Oct 19, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        Please write to [protected]@hdfcbank.com with your Account number, to enable us to check further.

        -Bejoy
        HDFC Bank Customer Assistance
        Verified Support
        Oct 20, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        For us to help you with, kindly write to us at [protected]@hdfcbank.com with the EDC machine number and your registered contact details. Please mention the reference Id TTU[protected] in the subject line. Our concerned department will assist you.

        -Natasha
        HDFC Bank Customer Assistance
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          S
          sharma12gaurav
          from Amritsar, Punjab
          Oct 18, 2016
          Resolved
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          Resolved

          Address: 144001
          Website: netbanking.hdfc.com

          The hdfc bank deducted rs 115 from my savings account on[protected] with narration "programmanagement fee jul-sep16 121016".
          What is it for?
          I haven’t subscribed any new services from your bank. The services and it's fees you guys imposed on customers without their consent. Do revert it. Else we will report to banking ombudsman. This is totally unacceptable.

          I do not attend any party at your bank.
          Nov 19, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Oct 13, 2016
          noor motor works's response
          My account no is [protected] my name isNoor motor works send me a new cheque book my old book is finished
          Verified Support
          Oct 19, 2016
          HDFC Bank Customer Care's response
          "Dear Customer,

          We regret for the inconvenience caused.

          To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

          -Natasha
          HDFC Bank Customer Assistance"
          Verified Support
          Oct 19, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret for the inconvenience caused.

          To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

          -Natasha
          HDFC Bank Customer Assistance
          My account no is [protected] my name is Noor motor works send me a new cheque book immediately my old book is finished it is very urgent pl mail it next working day without fail pl do the needful at the earliest
          thanks
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            A
            aldrige
            from Mumbai, Maharashtra
            Oct 18, 2016
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400031

            9 years back i had credit card with hdfc bank and due to confusion in payment and rate of intrest i had to go for the mutual settlement with them and have pay all the settlement amount, but they have put me in black list due to which i am not able to seek any loan, my salary a/c with hdfc is with past 11 years and i am one their prime customer, i have not taken any loan their after and now when i need loan am unable to .. Pls take necessary action on the same
            Nov 21, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 21, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            To help you with, request you to write to us at [protected]@hdfcbank.com along with the following details:

            [1] Customer ID/Credit card number
            [2] Registered Mobile number
            [3] Issue details

            Kindly quote the ref ID TTU[protected] in subject line.

            -Manoj
            HDFC Bank Customer Assistance
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              N
              nehasharmaca
              from Gurgaon, Haryana
              Oct 18, 2016
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 110075
              Website: www.hdfcbank.com

              Hi,

              I have submitted the form for opening of new account in the name of my huf in the shopping mall, phase i gurgaon branch in the second week of september but account was not opened even after 1 week. The form was submitted to mr. Kuldeep pandey from that branch. After enquiring to mr. Kuldeep i came to know that 1 sign wass missing. I have again submitted the duly signed form in the last week of septmeber. But still account was not opened and when i called mr. Kuldeep for enquiring non openeing of a/c he said, we donot open account with balance of rs. 10, 000. When i said that min. Balance reqt. Is rs. 10, 000 than he promised that account will be opened in 3-4 days but still i am awaiting my account to opened.

              Despite of repititive calls i am not getting any response.

              This kind of services are not expected from hdfc bank which year after year is getting best consumer award.

              Regards,
              Neha sharma
              [protected]
              [protected]@gmail.com
              Nov 26, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 26, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that our official Mr. Kuldeep Pandey contacted you and assisted with your requirement. Please call him on [protected] for assistance.

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                Shashwatpurushottam
                from Mumbai, Maharashtra
                Oct 18, 2016
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400054
                Website: www.hdfcbank.com

                For what reason is this hdfc charging management fees. There is absolutely no intimation and I haven't even been given any information from hdfc's end

                And they come out with random fees like program management fees. Every year they create a new set of fees to add to the alrerady existing troubles they cause by Levying frivolous charges like ATM withdraw failed and charge Rs. 28 multiple times. This has happened not once but multiple times in the past and they solve it once but it happens so often it's so hard to track.

                Tell me what j need to do. I am exasperate and i really need you to do a refund before I raise a request on my pending issues of which I have been mainly troubled by this ATM withdraw fail and now this program management fee

                Shashwat Purushottam
                Nov 18, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 18, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret for the inconvenience caused.

                To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                -Natasha
                HDFC Bank Customer Assistance
                I have HDFC card and my amount is get deducted without any proper region . i want my money back. They is not a way to deduct amount from any account .
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                  SGKrishnan
                  from Ernakulam, Kerala
                  Oct 18, 2016
                  Resolved
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                  Resolved

                  Address: 600014
                  Website: credit card offers

                  Booked Air ticket to and Fro Singapore on 25/08/16 and paid Rs.17959 thro credit card No. [protected]. also bought in FC(SGD) goods in Singapore and Hotel stay for SGD 1000 and 188 on 15/09/16 14/09/2016 respectively for which eligible discounts not credited till date. For want of information I have not made any promote offer code for these bookings. request immediate cr5edits for the above payments made in 08/16 & 09/16. Your compliance is requested
                  Nov 19, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 18, 2016
                  Updated by SGKrishnan
                  Please credit eligible discounts offer to the payments made thro credit card
                  in 08/16 & 09/16 for Air tickets to and fro Singapore and puchases made in Singapore in SGD for 188 & 1000 on 14/09/16 & 15/09/16 for which HDFC Credit Card had charged Rs2061.44 as FCY markup fee on 13/10/16 vide card statement dated 13/10/16.
                  Oct 18, 2016
                  Updated by SGKrishnan
                  I have booked air ticket t and fro Singapore on 25/08/16 for Rs. 17959/- Also paid Hotel Stay for SGD 188 on 14/09/2016 and bought goods worth SGD 1000 in Singapore on 15/09/16 for which FCY Markup fee of Rs.20612.44 has been charged on 13/10/16 in my credit card statement No. [protected] dated 13/10/16. But no discount credit was given as per offer in force. want immediate discount credits.
                  Verified Support
                  Oct 19, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    A
                    arienguy78
                    from Ambala, Haryana
                    Oct 17, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110051

                    I purchased policy from HDFC LIFE for which i got 2 mails but didnt got any policy documents. i already complaint many times to customer care but they are not responding positively. there are many things fishy actually. firstly wrong contact no, secondly i got cal that your loan is sanctioned against policy. even policy has not been recieved but loan people got that documents. kindly help me to got my policy or refund my amount.
                    Nov 21, 2016
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 21, 2016
                    HDFC Life Customer Care's response
                    Hi, apologies for the inconvenience caused. Kindly provide your policy no. for us to assist you. Alternatively, you may write to us at [protected]@hdfclife.com from your registered Email ID for us to resolve your concern.
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                      J
                      jhasourav3
                      from Bokaro, Jharkhand
                      Oct 17, 2016
                      Resolved
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                      Resolved

                      Address: West Singhbhum, Jharkhand, 833201
                      Website: hdfc bank

                      Dear sir,
                      i sourav kumar emp. code-105193 had worked in HDFC bank as branch COEX in chaibasa branch(2833) from 3rd december 2012 to 17th of may 2013. i resigned from your bank and got a copy of resignition letter from branch manager. My F&F settelment was done but i did not got any reliving lettet hardcopy or soft copy. i urgently need reliving letter or experience letter.
                      please provide me reliving letter in urgent basis.
                      thanks and regards,
                      sourav kumar
                      emp. code- 105193
                      branch - chaibasa(2833)
                      mobile no- [protected]
                      email id- [protected]@gmail.com
                      address- karni mandir road, xavier nagar, chaibasa-833201, state-jharkhand
                      Nov 18, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 18, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      You are requested to email at Exit.[protected]@hdfcbank.com with regard to your requirement.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        a p rastogi
                        from Mandal, Gujarat
                        Oct 17, 2016
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
                        Website: NA

                        Very unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 115 for the period july to september, 2016 and that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight.. It is clear to close the account in hdfc bank. Even i will suggest every body to close account in hdfc bank.
                        Nov 18, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 18, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                        -Natasha
                        HDFC Bank Customer Assistance
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                          V
                          Venkateswarlu28
                          from Vadippatti, Tamil Nadu
                          Oct 17, 2016
                          Resolved
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                          Resolved

                          Address: Khammam, Andhra Pradesh, 507154
                          Website: Indian consumer complaint

                          Sir,
                          I've applied for credit card on 1st Sept'16. Still I didn't get credit card. I've also visited HDFC branch paloncha on 1st Oct'16, but I'm not satisfied with their response. They said that they cann't do any thing & my card is in progress from 20th Sept'16. Today is 17th Oct'16. Still I didn't get any response. So please cancel this credit card. On 1st Oct my agent said that we will observe for 3-4 days. After that we will cancel. But after 16 days I request my agent for cancellation, he replied that he cann't do anything. So, I have took this step. The same agent said that within 1 week you will get credit card. But today he is saying he cann't do anything. My application ref. No.[protected]BI. Please cancel this card. & please take necessary action.
                          Thanking you sir
                          Venkateswarlu
                          Nov 19, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 19, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                          -Anay
                          HDFC Bank Assistance
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                            P
                            Piyush_p2
                            from Delhi, Delhi
                            Oct 17, 2016
                            Resolved
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                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
                            Website: hdfcbank.co.in

                            My first company opened an salary account for me with your bank in December 2014, since I am no longer associated to the first company and I am not using this account and it has been converted to savings account, and I have been imposed with negative balance of a fixed amount from Jan 2016, which is not suppose to happen, according to RBI's guide line (https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=9343&Mode=0) bank can no longer impose negative charges on savings account and now my balance is -6945. This is totally frustrating and unacceptable. And this is not an issue with me only, there are thousands of people whose account has been imposed with negative charges inspite of RBI's circular.
                            Nov 21, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to us at [protected]@hdfcbank.com along with your account details, charge details and registered contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                            -Natasha
                            HDFC Bank Customer Assistance
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                              D
                              Dabs
                              from Gurgaon, Haryana
                              Oct 17, 2016
                              Resolved
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                              Resolved

                              Address: 122001
                              Website: netbanking.hdfcbank.com/netbanking/entry

                              You people have deducted inr 115 from my savings account on today in the name of "programmanagement fee jul-sep16 121016". what is it for? i haven’t subscribed any new services from your bank. the services and it's fees you guys imposed on customers without their consent. do revert it. else we will report to banking ombudsman. this is totally unacceptable.
                              Nov 18, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 18, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Sorry for the inconvenience caused.

                              Kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                              -Natasha
                              HDFC Bank Customer Assistance
                              Please provide my personal statement on priority.
                              Loan Account NO: 34720623
                              Contact No: [protected]
                              Name : Srinivas Purighalla
                              On[protected] I have received credit cared through courier but not good use for me so I want cancel the following card.

                              MNPrasad
                              card no [protected]
                              Even i have got the amount deducted in my account. Looks like its not for a single person but its happening for several people. Did you get the amount back?
                              You people have deducted inr 115 from my savings account in the name of "programmanagement fee jul-sep16 121016". what is it for? i haven’t subscribed any new services from your bank. the services and it's fees you guys imposed on customers without their consent. do revert it. else we will report to banking ombudsman. this is totally unacceptable.
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                                S
                                sivaji68
                                from Ernakulam, Kerala
                                Oct 17, 2016
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 6000037

                                I have three sb accounts maintain in hdfc bank at mugappair east branch in chennai vide main sb account no.[protected] and two minor account of my son a/c no. Is [protected] and my daughter a/c no.[protected] above mentioned both minor account is debited minimum balance charges is nearly 8 thousand without give any facility which is against rbi rule
                                I[censored] have charged in my main account no. [protected] no problem i can accepted but with out any facility you have debited charges for the more amount in our minor account which is shocked me, kindly revise all the charges in above mentioned minor account
                                Immediately,

                                Rajasivaji r -[protected]
                                Nov 19, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 19, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                We understand that our branch official has contacted you and has addressed your concerns. Please feel free to speak to our Branch Official Mr. Hemanth G on [protected].

                                -Anay
                                HDFC Bank Assistance
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                                  D
                                  Dhiraj Sankhe
                                  from Mumbai, Maharashtra
                                  Oct 17, 2016
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 401305
                                  Website: WWW. hdfcbank.com

                                  I am having having a regular savings account with hdfc. I can see that the
                                  Hdfc bank has deducted rs.115/- (July16 to sept.16) from my a/c under the
                                  Name - programme management fee? What is this fee about? What is the programme bank offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this so called fee deposited back to my account.
                                  Nov 18, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 18, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret for the inconvenience caused.

                                  We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                                  -Natasha
                                  HDFC Bank Customer Assistance
                                  In the night between 10th oct and 11th oct i went to hdfc atm near adityapur branch, dist seraikela kharsawan. I inserted the card in the machine but it was retained there. The branch is also ne closed for 3 days. Pls look into the matter. I cannot withdraw cash in this festive time.

                                  Thanks & Regards
                                  Mithun mahato
                                  Cheque book
                                  sir,
                                  my account no is [protected] my name is Jagan Lal verma send me a new cheque book my old book is finished.

                                  Thanks & Regards
                                  Jagan Lal Verma
                                  [protected]
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                                    A
                                    Aquibkhan Khan
                                    from Mumbai, Maharashtra
                                    Oct 17, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400002
                                    Website: www.alexjewelleryonline.com

                                    We have a credit card swipe machine (edc m/c) at alex jewellery shop
                                    With tid no. 40082955. we are doing business of 10 - 15 lakhs with the machine.
                                    We almost require 2 paper rolls per week for the transactions to print.
                                    We have also complained many times to complaint division
                                    However there is no response from them.
                                    Kindly guide what should we do as this is a alex jewellery,
                                    Hence the usage of the rolls is more. or else we may be forced to stop the usage of edc m/c

                                    Regards,
                                    Aquib khan
                                    [protected]
                                    Nov 20, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 20, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Aquibkhan,

                                    We regret the inconvenience caused to you. We understand that the required rolls have been delivered to you.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Dear Sir
                                    My Dth No [protected]
                                    Ko Do Baar Recharge Kiya Paise Kat Gaye Per Recharge Nahi Hua.

                                    Rcharge .400 Ref No[protected]

                                    Recharge 150 Ref No[protected]

                                    Date 08/10/2016
                                    To HDFC BANK
                                    In last few months this is the first time I received my sep statement on first week of the following month rather than which i normally receive after 25 days, after checking all the entries I have found that few charges were wrongly deducted from my account . My company's name is RAJ FABRICS
                                    Kindly guide ASAP
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                                      S
                                      Srikanth Parvathi
                                      from Hyderabad, Telangana
                                      Oct 17, 2016
                                      Resolved
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                                      Resolved

                                      Address: Warangal, Andhra Pradesh, 506002
                                      Website: HDFC BANK

                                      I am having a regular saving account with HDFC. I can see that the HDFC bank has deducted Rs. 115 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this so called fee deposited back to my account.
                                      Nov 18, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 18, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                                      -Natasha
                                      HDFC Bank Customer Assistance
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                                        H
                                        Harikab
                                        Oct 17, 2016
                                        Resolved
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                                        Address: Hyderabad, Andhra Pradesh, 500032

                                        I have two savings accounts(Secunderabad branch & Gachibowli Branch) with HDFC bank. Earlier, my personal loans (1. HDFC & 2. Axis) were linked to Gachibowli account. EMI used to be debited from the same account(Gachibowli-Salary account). There were cheque bounces as i left the job with that company & my salary account got changed. Recently, I got the details changed & now my loan EMI is debited from Secunderabad account.

                                        I have cleared the EMI & cheque bounce charges in my both personal loans. Even after clearing everything, there is negative amount(Rs. 2689.75) shown in my Gachibowli account and now that is money is debit from my Secunderabad account.

                                        I do not see any reason for my amount to be deducted. And Unfortunately, HDFC bank does this everytime.

                                        Please see that the amount is deducted is immediately credited back & the negative balance that is reflecting in my Gachibowli account is cleared.

                                        Thanks,
                                        Harika
                                        Nov 21, 2016
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 21, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                                        Request you to write to us at [protected]@hdfcbank.com along with your account details, complete issue details and contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                                        -Natasha
                                        HDFC Bank Customer Assistance
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