HDFC Bank Complaints & Reviews

The S.B.A/c No [protected]
has operated by jointly in 3 person namely
01. M.R.Radhakrishnan
02.Smt V.G.Sridevi
03.Smt V.G.Indulakshmi
Whereas the remaining 2 person has withdraw money from that A/C by using my false Signature.
I have lodged 2 petition and
personally complained this matter before the H.D.F, C bank
Mogappair East Branch.
But they are ignore my complaint and still acting with my false signature.
Hence I kindly request to stop payment from that above A/C and action taken to recover the money by taking my false signature.
MY CONTACT ADDRESS NOW:
29, Srirengapalayam
K.R.Nagar Post 626108
Rajapalayam Town.
Virudhunagar District
Tamilnadu.

This is against hbl=[protected]' pl account number for narendar tiwari. I was not informed about the processing fee from bank. They offered me top of loan without processing fee against my existing hdfc personal loan.

I was informed around 11th august and i accepted loan application.

Hdfc representative informed me that there will be no processing fee. However, she process my application. I got approval from the bank side and then after some time i got the beak up of the charges that was levied during the process of top of loan. And i get surprised without informing customer, bank charges heavy processing fee. I spoke with the hdfc representative for the waiver that i was not aware of that. First time they informed me it will be done as you are not aware and then i got call from anurag gupta and he said that may application was processed on 15 august and per the the company norms there is no waiver on processing fee. I informed mr anurag that i have agreed on 11 aug and from bank i got the offer without processing fee. He informed he cannot waive the processing fee he can discontinue the insurance. Being a manger he was misguiding me to cancel the insurance. As i know insurance is very important for salaried person so i have no problem with that. I strictly advice him i want waiver of processing fee at any cost or take your loan amount back. I also give example that if we provide any person any deal and that person is agree then if any one have to make any amendment then he or she need to aware the parties as bank have not aware me and they charge the processing fee without my authorisation. Then anurag assure me that he will take care of the processing fee. After 10 minutes i got call from same agent who had process the loan and she said that sir please don't escalate the case as she will lost the job and she informed me that processing fee will not waive off. I just informed her please arrange a call back from the anurag who assured me that he will take care, but till today i'm waiting for the call back from the anurag to resolve my query.

I praveen kumar is maintaining a saving account with hdfc bank pushpanjali enclave branch, pitampura new delhi. my customer id is 64219476. when i have opened my account with your bank at that time i have informed to mr. pawan bali (relationship manager) that i need the credit card from the bank side. it was being informed to me that if i will open the hdfc privileged account with amount rs. 50, 000 then on the basis of that credit card will be issued to me. but after continuous follow ups the credit card is not being issued to me.
When i have visited the branch it was being informed to me by mr. pawan bali that if you will open another family account then credit card will be issued but again there was no card issued on my name, every time a false commitment has been done from the bank officials. being a pioneer bank in the indian banking industry these type of false practices and commitments doesn’t suit. the bank officials just for the sake of completing their target can’t make the false promises.

It is my humble request to you that please take my complaint and treat this matter on the priority basis. it is not the thing that credit card is not being issued to me the main agenda of writing this complaint to you that bank can’t fool the customers like this. if credit card is not being issued to me by hdfc bank doesn’t mean that no other bank issues me the credit card but working in the service industry means to service the customers to the best.
Thanking you

Hello mam/sir,
Ir mera naam ankit kalra hai main apne i phone 6 insurance ke liye complain karna chahta hu hdfc ergo general insurance company sir mene ye iphone 6 16 gb 22/03/2016 ko faridabad sector 15 hotspot se bajaj finance se finance karwake 10 installments me liya tha sir ye phone mere bade bhai ne mujhe dia tha uske baad ye phone mere gaadi se bahar nikalte hue gir gya jo ki maine insurance company ko btaya unhone mujhe bola ki aap apna repair karwa lijiye hum aapko insurance de denge jitna bhi repair me aapka lagega fir mujhe apple showroom in crown interior walo ne ek replace karke mujhe naya i phone 6 de dia jiska jiske unhone mujhse 24000rs liye ki aapke 28 working days me aapke paise vapas mil jayenge sir aapse request hai ki aap meri complain pe action le aur mera claim please vapas dilwane ki poori sahayata kare main aapko saare documents send kar rha hu jo mere is i - phone 6 se related hain sir koi bhi agar aapko mujhe revert dena ho to aap mujhe [protected] jo is phone se registered number hai aur meri mail id ankit. [protected]@gmail.com pe revert kar sakte hain

Please find the documents for my i-phone repair which is covered under policy no. Im0072851 in the name of shanky kalra by hdfc ergo.

All the needed documents are attached same will be couriered on the concerned address.

Kindly do the needful.

For any queries or information you can call on 0091-[protected] or mail me.

CreditCard bearing no: 5459 XXXX XXXX 4805.

Sir,

I am first time user of Credit Card provided by HDFC Bank. I was keep on paying the amount what ever was used by me. Due to some unavoidable circumstance I could not able to pay the full amount whereas regularly paid the min amount as per HDFC credit card demand. They keep on adding additional financial charges, late payment fee and taxes even though from last 4 months I am requesting to waiver such charges I will pay the full amount. But they are not listing and torturing mentally recovery team and number of calls from the division. Last month they told me to pay 4600/- and will waiver the charges immediately but they have taken the amount and not considered my request. I am having number of mails communicated to Grievance cell, customer cell even their MD but no answer till date. I can send you if you need all such mails.

I need to pay the amount which I have spent and dont want to continue with CARD. They are not listing and not even responding.

I therefore, need your kind help to consider may case on higher priority as they may add further charges. I do not want to continue with this card and want to close my account by paying the used amount by me. Please help.

Dear sir/madam:-
I wish to complain about hdfc life insurance policy no.14987188 in the name of rajesh kumar that i purchased on 07.03.2012 at plot no. p-1, pp trade center, netaji subhash place, delhi-110034.
I am complaining because i purchased a policy from hdfc life insurance, vide policy number 14987188 and client id 58743741 from mr. rajiv sah[protected], dated on 07.03.2012 with a life cover for 5 years (plan name:- young star super premium). i have submitted my two instalments for the same policy of rs.30000/- (rupees thirty thousand only).
When i went to the hdfc life insurance company limited, 301, plot number 15, 3rd floor, Mangalam place, nn mall, Rohini sector 3, Delhi - 110085, district centre, near m2k cinema to pay my third premium amount there was a lady (branch employee) who told me that your amount for the above said policy number is transferred for stock trading.
When i first learned of this problem, i contacted to the same executive named rajiv sah[protected] at hdfc life insurance branch, rohini. he replied that your amount is transferred to stock trading and you must have to pay your premium for 5 years then you can stop or else your amount of last two premiums will be finished and was told that nothing could be done about my problem. i believe that this response is unfair because my hard-earned amount transferred to another purpose without intimating me which is very unfair.
I look forward to hearing from you as soon as possible to resolve this problem. if i do not hear from you within 10 days i will file complaints with the appropriate consumer agencies and consider my legal alternatives. i am enclosing copies of my receipt. i may be contacted at the above address and phone number.
So, you are requested that please arrange a cheque in favour of Rajesh Kumar to give my amount back.
Sincerely,
Rajesh Kumar

Hello,

Last week Friday(23 Sep 16) I used to pay air tel bill, the amount Rs.150 debited from my Account.but that transaction failed on that day.

And Today one more transaction also failed or Tamil electricity payment. Amount 388 debit from account and couldn't get this money till now .

Kindly take necessary actions.

Thanks
Angyarkanni
[protected]

Hi,
My HDFC Bank Loan Account No. is 25351329

I paid all the EMIs on Time, and the tenure is over now.

When I am demanding for NOC, then the bank is saying that there is amount Rs 457 overdue.

Bank is asking for this amount for not any valid reason and unnecessarily.

If this amount is valid, then HDFC Bank should tell me the transaction details first of all.

Regards,
Yogesh

I paid Rs. 15000 for HDFC Life insurance on 10th Sept, 2016. Since then, there is no update on payment received . I mean wtf!! I've continuously mailing to fix it but there is no outcome. What the hell are you guys even doing? Do you think this is a joke?

Here is what's going to happen next.

- I'm filing complaint in consumer forum tomorrow. I'll make sure to take all my money back from your plan with penalty. This is not my first time.

- And I'm posting my reviews on top social media forums for insurance about your services. I'll make sure they get proper insight about your services.

- I'm forwarding a copy of 10 days long mail with your interection id and my payment details to you Chairperson Mrs. Shyamala Gopinath (chairperson.[protected]@hdfcbank.com) and MD Mr. Aditya Puri ([protected]@hdfcbank.com). They should know too about their services.

I m dr. Ishwaryameena. I have applied for personal loan on 26aug ref no.42049724. Sales team contacted me fr documents and fulfilled. As they needed extra doc after reviewing my files again they asked many doc which I submitted. They have approved it on 17sep later as I don't get any calls I asked no reply. Jus answering we have declined ur loan. I asked reason but sales manger regrets to answer name kavithamani Hdfc branch tricky road Coimbatore.

I am a HDFC credit card holder. Without giving any notification HDFC added my billers to Smart pay and started paying bills by their own without taking any permission from me, which I wanted to pay after someday after doing some analysis of wrong amount charged. I believe this is a ridiculous facility of HDFC as its sucking blood of customer to do all reversal process after a wrong bill is paid by HDFC with even informing. They should at least ask the account holder first.

With due respect, I informed to you that I am Dibyendu Sahoo, have a Credit card in your bank which contain no. xxxx xxxx xxxx 2090. I had not any transaction of my Credit card on dated 21/09/2016. But on that day at 20:45:12 Hrs one call coming from HDFC net transaction customer care ([protected]) & said that my card is using for transaction in favor of APPLEONLINESTOREUS & amount is Rs.39080.78. Then I had call customer care & block my card. Then generate a Dispute no. - [protected].

So. I requested to you that please take necessary steps as soon as possible to short out my problem about Credit card.

Thanks
Yours faithfully.
Dibyendu Sahoo
Mob. No. -[protected]

I had a credit card limit was 20000 i used card n always made the payment in time through atm transfer. but recently i was not able to pay the bill due to some financial crisis . i asked them to kindly remove some penalty already paid 25000/ still its showing 7000 rs pending which still m not able to pay .if its possible to pay some of them i will ready to pay n finish all the dues.

I got my salary increment.i applied for credit card limit increment on 30th August.i called customer care on 12th September they said it wil take time 10days more.Today I called they telling that was rejected on 7th September . What can I do? At least u can sent a message.i didn't wait here and cal u.we r not a fool's.Since 1 1/2 yrs I am using this card.

Why do HDFC do not provide any online option for changing food plus card PIN or Phone number. Its very problematic for employees who get transferred from one location to other.Finally when the customer forgets pin or looses card, The bank sends details to the address which is given at the time of card initiation. Is there any other option to get the PIN within the current address where the employee got transferred. It will be better if there is an option to make changes through online rather than sending details to the location manually.

Hi,

I am regularly getting daily calls for new credit card from your employees. I do not know exactly from where my mobile number is available to them, these calls are really disturbing and I am receiving them from almost more than 6 months. I had repeatedly requested your representatives to not call me again but still no action. Calls have been from both landline as well as mobiles.

Kindly note to take appropriate measures, and do not disturb me further or else I have to take this to higher authorities of your organisation

My name Venkatesh m Shenoy, from Supreme Solar systems. We had opened one account with Your branch at vaishali Sector 1 ac no:[protected], I opened this account because one sales executive namely Anurag Mishra visited many times, then I gave all the details with documents to open the account. All went fine later after three to four days one person named Deepak his mob no: [protected] visited my office and said he came for verification and said he is relationship manager in the bank. I had a good chat with him, after 3 days again with Anurag and Deepak one Mr Sandeep Tyagi came to my office and said he is the manager of the branch and he also came for the same verification.

And at that time I clearly told about our company gave detailed description all about loans currently having with other bank in Bangalore, as our company head office is in Bangalore, he told like he will take care of everything and ensure that there won’t be any problem from their side in banking.

On[protected] my account was opened and 1 lac Rs was deducted from south Indian bank and others 1000 rs from ICICI bank, I received my cheque book in two days, on 24th I received call from Anurag stating I need NOC from existing bank, then I asked him this was not asked before opening the account and that to not even at the time ur manger visited to my office even though I said everything about existing loan. Then I told let me see whether I can arrange or not, meanwhile I received a letter from HDFC bank Sector 4 Noida stating that our account is held because we have not informed anything about the loan and a brief with that, I immediately called Mr Deepak and intimated about that, he told me no issues everybody gets that letter i[censored] r having loan with any other bank, mean while I was asked to arrange a NOC If possible or let me c what can be done, but next day I drafted a letter to Noida sector 4 branch and CC to vaishali branch which was sent through courier DTDC NO:Z9587881 Date[protected], both Letter attached with mail.

After 2 days I visited branch and met Mr tyagi and asked him if there is no other go then please close the account and refund the money, that was on 28 or 29 of July, he suggested me that there is one way that HDFC bank will send a letter to my existing bank and ask if there is any objection continuing this account. If they reply stating yes then we will close the account and if no reply within days we will continue the account. He also told me that there are three holidays in between so there is a possibility. So on 13-august I called Deepak regarding the status, he said he is out of bank but on 16-aug either we will close or continue.

From 16th I started facing problem, despite many calls he told me I am talking to someone and all other crap. On 20th he told me account is closed with three to four days I will hand over you the DD. On 25th Again Anurag called me and said he is bringing one form where it has to be signed to close the account, I asked what where you doing these days and he gave me more reasons. I called Mr Deepak and told I am out of office now it will be signed and sent to branch with my staff and I asked him do you want any other letter to hand over the DD as I am going to US and I won’t be available for 10 Days. He promised me and said I will give the DD to him.

Meanwhile when I was in US my person daily visited the branch and they gave much reason like server down many problems. But you please imagine I received message on 14-September sating that 101000 is deducted from my account, I directly contacted Mr Sandeep taygi, I told him about the delay I was shocked to hear the reply, “ THIS CASE CAME TO ME ON MONDAY 12- SEP AND I DID WITHIN 2 DAYS I HAVE DONE MY JOB” I really felt bad because that branch is under him and gives reply like this, and he told me that authority letter should be issued in his name then only we can hand over the DD despite many request he replied in a rude way and said I can’t do anything I cannot hand over the DD I will courier today itself, but till now I didn't receive my DD in my address.

“FOR APPROXIMATE 30 DAYS OF HARASSMENT LIKE COME TOMORROW, COME LATER AND THIS TYPE OF ATTITUDE” I think even government offices are far better in front this HDFC branch. Please let me know the status of the DD.

My main moto to write this mail is

1) To inform you about the happening in branch and later no other customer face this problem

2) To know the current status of My DD.

Hi I am a very old user of HDFC bank and I make all payments through my Net banking, few days back i was transferring a payment to one of my employee and I filed all his information like select account no, email id and all and made the payment. Next day my employee came to me and told me that he has not received salary. I checked my account and found that it was credited to some other user in my account.

I was shocked to see it and i am contacted HDFC support where they told me its my mistake and the money can be return I have to contact the person whom the money is transferred.

OK i was really sad after hearing it, then after some day i was transferring money to a account and then i saw that when i fill the information it gets changes to another user account on the next page. At that moment i tried transferring money to my employee and same happened here. the name and all account info was changed in the conformation page, for a proof i made a video of it and contacted HDFC bank and mailed them about this issues.

First they didn't not believed in what happened with me and they told me there senior will call me to discuss but nothing happened they didn't take this big matter seriously and asked me to visit bank.

I am a busy person and i dont have time to visit bank so i use net banking, why should i visit bank when there senior was not interested in talking to me as it is a very big matter.

I have video as proof which i have recorded from my mobile and laptop.

Dear Sir

I have taken a education loan of 590000 from Credila for my post
graduation, which started from 30th december 2013 and ends on January
2015. Since taken my first installment they have started with EMI's.
But I was having some problem regarding ECS deduction from my account.
From my account ECS is debited on 11th of every month but it is
updated on 29th of every month. So where does this money lies for 18
days. I am asking the same question since beginning of my EMI i.e.
January 2014, but till now I
am not getting any answer regarding this. After so much time has
passed I didn't get any satisfactory answer. For your information I am
attaching all the repayment sheets that Credila has sent me over a
span of few months.I have mailed it to every one in credila but no-one
has responded me promptly. Please resolve the issue.
Details:-
Credila account no. A[protected]
Name of candidate- Sudesh
Name of PG institute-NICMAR PGP PEM[protected]
Loan Amount- Rs590000

Thanking You

Hello sir
My hdfc credit card reference number is [protected]w2 provided by bank. i was called and offered an hdfc credit card for which i handed over all my documents to hdfc bank in last week of july and i was assured that the credit card will be sent to me in 10 days. they verified and asked me to wait. i was continuously following up with them and then they informed that the status stands cancelled without providing me any valid reason. when i asked them to return my documents they agreed however since then i am following up with them and i believe my documents are sent back and forth though not to me. please look into this or let me know how may i proceed with the legal action against hdfc bank for causing mental harassment for about 2 months now.

My email id is [protected]@gmail.com or you may reach out to me at [protected].
I am fed up taking follow-ups from them but no luck.

Regards

Abhishek a. gupta