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HDFC Bank Complaints & Reviews

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Updated: Dec 15, 2025
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C
con2
Sep 22, 2016
Resolved
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Address: New Delhi, Delhi, 110096
Website: www.hdfcbank.com

Hi I am a very old user of HDFC bank and I make all payments through my Net banking, few days back i was transferring a payment to one of my employee and I filed all his information like select account no, email id and all and made the payment. Next day my employee came to me and told me that he has not received salary. I checked my account and found that it was credited to some other user in my account.

I was shocked to see it and i am contacted HDFC support where they told me its my mistake and the money can be return I have to contact the person whom the money is transferred.

OK i was really sad after hearing it, then after some day i was transferring money to a account and then i saw that when i fill the information it gets changes to another user account on the next page. At that moment i tried transferring money to my employee and same happened here. the name and all account info was changed in the conformation page, for a proof i made a video of it and contacted HDFC bank and mailed them about this issues.

First they didn't not believed in what happened with me and they told me there senior will call me to discuss but nothing happened they didn't take this big matter seriously and asked me to visit bank.

I am a busy person and i dont have time to visit bank so i use net banking, why should i visit bank when there senior was not interested in talking to me as it is a very big matter.

I have video as proof which i have recorded from my mobile and laptop.
Oct 24, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
HDFC Bank Customer Care's response
Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with your account no., transaction details, issue details and registered contact number, mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance
Dear Sir/ madam

My account No [protected]

I have lost my ATM card on 17/09/216
Please block my ATM Card immediately

Thanks
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    sudesh0109
    from Hyderabad, Telangana
    Sep 22, 2016
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    Address: New Delhi, Delhi

    Dear Sir

    I have taken a education loan of 590000 from Credila for my post
    graduation, which started from 30th december 2013 and ends on January
    2015. Since taken my first installment they have started with EMI's.
    But I was having some problem regarding ECS deduction from my account.
    From my account ECS is debited on 11th of every month but it is
    updated on 29th of every month. So where does this money lies for 18
    days. I am asking the same question since beginning of my EMI i.e.
    January 2014, but till now I
    am not getting any answer regarding this. After so much time has
    passed I didn't get any satisfactory answer. For your information I am
    attaching all the repayment sheets that Credila has sent me over a
    span of few months.I have mailed it to every one in credila but no-one
    has responded me promptly. Please resolve the issue.
    Details:-
    Credila account no. A[protected]
    Name of candidate- Sudesh
    Name of PG institute-NICMAR PGP PEM[protected]
    Loan Amount- Rs590000

    Thanking You
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Abhishek A. Gupta
      from Bengaluru, Karnataka
      Sep 22, 2016
      Resolved
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      Resolved

      Address: 411057

      Hello sir
      My hdfc credit card reference number is [protected]w2 provided by bank. i was called and offered an hdfc credit card for which i handed over all my documents to hdfc bank in last week of july and i was assured that the credit card will be sent to me in 10 days. they verified and asked me to wait. i was continuously following up with them and then they informed that the status stands cancelled without providing me any valid reason. when i asked them to return my documents they agreed however since then i am following up with them and i believe my documents are sent back and forth though not to me. please look into this or let me know how may i proceed with the legal action against hdfc bank for causing mental harassment for about 2 months now.

      My email id is [protected]@gmail.com or you may reach out to me at [protected].
      I am fed up taking follow-ups from them but no luck.

      Regards

      Abhishek a. gupta
      Oct 24, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 23, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Regret the inconvenience that may have been caused and are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your Credit card application number, complete issue details and contact details. Kindly quote the ref ID TTU[protected] in subj. -Anay

      -Natasha
      HDFC Bank Customer Assistance
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        S
        shukl32
        from Delhi, Delhi
        Sep 22, 2016
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        Address: New Delhi, Delhi, 122002
        Website: www.sbibrokers.in

        Am Kumkum Shukla, I have been cheated with one of the HDFC life employee named Akash Wadhwa. He asked me to purchase a policy name jeevan sanchay of Rs. 32000, policy no. 18524569. He promised me to provide additional benefit along with this policy like medical card, petrol card & NEFT of Rs. 8000 for 3 years. Now it has been passed 3 months & I have received nothing. Neither medical card, petrol card nor NEFT. The very next month He sold me one more policy of Rs. 80000 with name HDFC classic assured plus ( Policy no.[protected] with the commitment of maturity amount of Rs. 12 lacs but when I received the bond paper there is no amount written as such. I also asked me that he is HDFC employee so he has special power to give me addition benefits. And asked me to tell lie at the time of verification call that there is no additional benefits are given by the bank and I did the same as per his instruction. Now Mr. Akash Wadhva is not entertaining my call after this big scam. And the agent name written in my policy is different like it is written Sonia Nagpal and I don’t know who is she. I want justice because I was not aware of this cheating what he did with me.
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Hi, I wish to inform you that the email responses conveying our decision in regards to your raised concern has been emailed to your registered Email ID available in our records on September 13, 2016 and again after reinvestigating the same on September 19, 2016 by us. Further, if you are unsatisfied with the response given, you may write to the escalation ID mentioned in the footnote of email sent.- Manish.
        I got the call regarding health insurance scheme for credit card holder.One of the phone banker named prashant did not speak well with me since I didn't opt for the scheme.It was as if he has cursed me.
        Please see to it, it won't happen again with your customer.
        Hi, please write your concern to [protected]@hdfcbank.com as the issue raised by you is related to HDFC Bank.
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          C
          Chintamani Sahoo
          from Kantabanji, Odisha
          Sep 22, 2016
          Resolved
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          Resolved

          Address: 768004

          Sir
          I would like to say after my several request you are not sending the monthly statement against my credit card payment. You are deducting the amount without any intimation for which i am unable to know for which the amount deducted for. Always you are saying the statement has been sent in my email. I could not understand in which email you are sending. So i am requesting you don't deduct any amount further without any intimation to me. Otherwise i will bound to stop transaction through my credit card (Last four digit-0396) and take the shelter of the court of law. My email id is [protected]@gmail.com further any information may be intimated through the above said email.

          This is for kind information and necessary action.
          Oct 28, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 27, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

          1.Name as mentioned in the card account,
          2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
          3.Contact number as updated in the card account and latest contact number.

          You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

          -Bejoy
          HDFC Bank Customer Assistance
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            R
            R K Sood
            from New Delhi, Delhi
            Sep 22, 2016
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            Address: 121002
            Website: www.hdfc.com

            I have applied for home improvement loan with hdfc as main home loan is already running there.

            List of requirement shared by their sales team with processing fee was handed over to disburse along with estimate fee paid to architect.

            However the sales team kept on raising requirement in peace meals and their branch manger cancelled the application on the plea of non submission of documents without any prior information to the customer.

            File no[protected]
            Oct 28, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 27, 2016
            HDFC Bank Customer Care's response
            Dear RK Sood,
            Thank you for bringing your concern to our attention. We request you to please share your details at http://bit.ly/1GG54RP. We assure you with quick assistance from our team.
            Regards,
            Team HDFC Home Loans
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              S
              Sarthik
              from Ankleshwar, Gujarat
              Sep 22, 2016
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              Address: 393002

              Dear sir

              I am taking car loan with hdfc bank thay had issues one credit card i am no use of card and bank billing start they say yor mobil bill pay by your credit card. but my mobile bill pay by my company. 2 time complen to hdfc bank but no replay i am not any instructions for mobil bill. thay have late charges of rs 4000 aprox. iam not pay this amount thay sai your car paer not given to you after loan re pay
              Nov 6, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 22, 2016
              Updated by Sarthik
              My credit card no [protected]
              Sarthik menpara
              Verified Support
              Oct 06, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

              -Bejoy
              HDFC Bank Customer Assistance
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                R
                R.BHARATHAN P.RAMALINGAM
                from Bengaluru, Karnataka
                Sep 22, 2016
                Resolved
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                Address: 560032
                Website: consumer complain

                I need check book thats i went to branch and i try to apply check book in hdfc rt nagar bangalore brance. They said you need to update your maiiling address then i update. Then they said it will update in 7 working days. After that i need to apply check book. Then it will take minimum 3 working days. It too worst to banking in hdfc compare to axis.

                Personal loan balance transfer also i try to apply in hdfc two months before it will not be processed because of my employer doesn't update my pf employer share. After a one and half month i changed that compnay and again i apllied and submitted every documents after a two weeks gone my application doesn't process i would contact on branch they said your previous application have some issues we will spoke to them lets wait like that they told. I would have cibil score 834.
                Nov 3, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2016
                HDFC Bank Customer Care's response
                Dear Customer,
                Request you to mail us at [protected]@hdfcbank.com along with your customer ID, issue details, complete address of branch you visited and registered contact number. Kindly mention reference Id TTU03101626 in the subject line for us to assist you further.
                -Natasha
                HDFC Bank Customer Assistance
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                  G
                  gvonthenet
                  from Chennai, Tamil Nadu
                  Sep 21, 2016
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  I have been trying to get soft copy of the payment evaluation form now through email for the last 21 days. After 10 reminders, they send me a mail as follows:
                  "Please be assured that we have forwarded your concern to the concerned team. Your concern will be process at the earliest."

                  Who is this "concerned team"? What are they concerned about? I just want HDFC Life to send me a blank form so that I can submit it for collecting the maturity amount on my policy. Is that too much to ask?

                  The call centre is even more ineffective. Each time I call them (I have tried thrice), the call centre agent puts me on my hold to talk to someone - today he told me that the someone is his supervisor. That supervisor in turn talks to someone else - presumably the "concerned department". Then promises that the said form will be in my mailbox in the next 15 minutes. It is now 6 days since my first call, 2 days since my second call and 1 day since the third call - pretty long 15 minutes !

                  1. Why cant HDFC have the required forms on the website?
                  2. Why cant the service agent who handles emails send forms by email? Whose permissions does he or she need?
                  3. Why cant the call centre agent simply send a form? Why does he have to talk to the supervisor who talks to someone to send a form?

                  Big let down from a company that is supposed to be an award winning company. Doesnt even have its basics of customer service right.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Hi, regret the inconvenience caused. I would be reverting you shortly with the resolution on same. - Manish
                  Hi, kindly provide the policy no. for us to assist you.-- Manish.
                  Please send my premium paid receipt for HDFC Life Classic assure plus of last financial year 2015. I have paid the premium last year but not got the premium receipt. this is for the purpose of income tax filing.

                  with regards

                  Nagaraj V G
                  Hi, please share your policy no. Alternatively, you may email your request to [protected]@hdfclife.com from your registered Email ID for us to assist you.

                  Further, we wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

                  Access or Process the following through ‘My Account’:
                  • Premium Payment, Acknowledgements and Premium Receipts
                  • Online Fund Switch, Premium Redirection and Top Up
                  • Online Account Statement i.e. Unit Statement and Annual Premium Statement
                  • Other important Policy Details

                  Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.
                  To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps -
                  1. Fill in the policy number and Date of birth and click 'Next'
                  2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.
                  3. Select the Check box and click Submit.
                  4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.
                  5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.
                  6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

                  Regards,
                  HDFC Life.
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                    V
                    vineet khera
                    from Delhi, Delhi
                    Sep 21, 2016
                    Resolved
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                    Address: Gurgaon, Haryana, 122001

                    I tried to withdraw money from an other bank atm at murthal, sonepat around 2pm on 07.08.2016 and following were the incidents.

                    1. withdrawal failed for 5000/- ref[protected]shortage of money)
                    2. withdrawal successful for 2000/- ref[protected]
                    3. withdrawal successful for 2000/- ref[protected]

                    Now, the two successful withdrawals are incorrectly debited for rs4000x2 instead of rs2000x2. i am sure the atm must have excess cash of rs4000 on eod, which should have been returned to me on its own within 7 working days. now, even after almost 2 months, i am struggling to get my incorrectly debited rs4000 back.

                    I have tried raising the issue at multiple levels (netbanking, customer care, relationship manager, nodal offier, grievance team) but no one has ever been able to provide a corrective action or a fitting reply. the complete communication till date has been disappointing and not confirming to even hdfc standards. tired of communication, now i have to raise the issue with banking ombudsman for addressal.

                    Posting my complaint on this forum as well.
                    Oct 27, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 26, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU26091613 in the subject line. Will assist you better .

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      kssuma14
                      from Madhugiri, Karnataka
                      Sep 21, 2016
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                      Address: 560041
                      Website: G

                      Dear Sir,
                      I had applied for personal loan being classic customer of Hdfc Bank for only 1 lakh. My loan has been rejected for some vague reason. I have taken loansfrom other banks but have never been a defaulter but I don't find any solid reason why my loan cannot be sanctioned.. kindly look into the matter. Loan ref no is 42433840.
                      Regards
                      Suma
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Surya Sen Mudiraj
                        from Hyderabad, Telangana
                        Sep 21, 2016
                        Resolved
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                        Address: Ranga Reddy, Andhra Pradesh, 500049

                        3rd party cash txn inc st & ec - what is mean by this why you people are always screwing the customers with the deductions like rs.112 and rs.100... you idiots... i just deposited 50k for the important purpose and i gave a cheque of rs.50k to other person and now u people deducted the 112... who will pay this rs.112... your father will pay the money or your mother... waste banks... its better to use sbi and sbh or any governments banks...
                        Oct 27, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 26, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU26091612 in the subject line. Will assist you better .

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          Mohideen Ibn Mohammed
                          from Gurgaon, Haryana
                          Sep 21, 2016
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600016
                          Website: www.hdfcbank.com

                          Hi,
                          My credit card application number is [protected]s1. Now it shows disapproved. Reason some one called and told verification failed and documentation. Just cross check my application / documentation name with what your executives entered? And for address recently i shifted my home regarding this i conveyed to your customer care but still they mentioned verfication failed dont know what they doing actually.. I didnt applied your executive only called me and create some impression on your product now ended with disappointment.. Dont know why you people doing like this. Please give me proper solution..

                          Please tell me why it declined
                          If it is not possible please return my documents
                          Thanks
                          Oct 24, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 22, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly write to us at [protected]@hdfcbank.com with your complete name, address, city of residence, credit card application number and your contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                          -Natasha
                          HDFC Bank Customer Assistance
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                            LBorkar
                            from Pune, Maharashtra
                            Sep 21, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400053
                            Website: hdfcbank.com

                            As an Imperia Customer, the bank gives me a Relationship Manager(RM), who fills out the forms and does other needful. I have taken two business loans last year against fd. I was told this is better than taking an OD and was told that the interest rate will be 12% and there will be no prelosure charges after 12 emi. now when I want to preclose the loan, I find that HDFC bank has charged me an interest of 14.75% and is insisting on a preclosure charge of 4%. I repeatedly asked my RM and Prasad, who disbursed the loan at the time, for a written commitment and was told it is not necessary. Now I find I have signed and committed to a preclosure charge of 4%.
                            The bank has assigned RM to cheat customers by building trust in the RM so you will not look at all the fine print and sign and the bank can then tell you that it is your fault. The Branch Manager is blaming the RM. Does the RM act without consulting the seniors? Is trust such a bad word in our Country now? I trusted my RM of over 3 years and got cheated so badly. Have been going to the Versova branch everyday to solve this issue but they say a complaint has been lodged and they are looking into it, while all the time, I am paying a daily interest for the loan.
                            Oct 27, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your loan, RM details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU26091614 in the subject line. Will assist you better .

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              Nagarapu
                              from Bengaluru, Karnataka
                              Sep 20, 2016
                              Resolved
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                              Resolved

                              Address: 560037

                              I am really feeling sad for being hdfc customer.

                              I got a call from HDFC bank representative offering a credit card, I told I need solitaire card or money bank finally they sent titanium card.

                              I was using but I am not satisfied with reward points or offers so I called customer care they told me to drop a upgrade form.

                              I have sent the upgradation form in July . No update for a month, I called customer care again then they are telling signature mismatch. Don't they have common sense to update by sms or email before I contact?

                              Ok then I sent signature mismatch form and upgrade form again on September 2nd, 2016. Asusual no update from them then contacted customer support on 17th September 2016, she told card upgraded then I was waiting for card, again I contacted on 20 September 2016, then real story revealed he told not eligible for card upgradation updated on July 5th, 2016. Why can't they update me this.

                              Now who will have time for everything submitting form eg: for reward points form, signature mismatch form, upgrade form.

                              Other banks provide very good services for reward points just if we call they will credit as cash to card, for cancelling card they will do it on call, for upgrading card they will check eligibility and send executive for the procedures.

                              Please consider my feedback. It's wasting lot of customers time.
                              Oct 27, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU26091616 in the subject line. Will assist you better .

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Prafful Kolamkar
                                from Mumbai, Maharashtra
                                Sep 20, 2016
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 412308
                                Website: Hdfcbank.com

                                I am using a hdfc credit card from last 5 months and they give me a limit of 30000/- but on last month they reduce my credit limit to 24000/- with out any prior notice. Then i tried to contact with hdfc bank and they told me that they dont know how its happen. So one of the customer service agent told me that he raise a complaint about this issue and told me to wait for 2 days with in 2 days it will resolve but i wait for 5 days. There is no change in my limit so again i contact to hdfc care and know one of the agent told me they are not able to help me. She told that you need to contact via mail to customerservices. [protected]@hdfcbank.com so i contact them through mail but still i am not getting any resolution from there as will.
                                I paid my all bills regularly on time as per the due date and i never pay any minimum amount to it. I always pay the hole bill amount. Whatever it was there.
                                Oct 22, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 21, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to write to us at [protected]@hdfcbank.com along with your credit card number and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you further.

                                -Natasha
                                HDFC Bank Customer Assistance
                                3RD party cash txn inc ST & EC 010916 with out my knowledge,

                                what is 3RD Party cash txn ??? please tell me

                                Regards,

                                HDFC Bank Holder,
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                                  S
                                  sadamohammed
                                  Sep 19, 2016
                                  Resolved
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                                  Resolved

                                  Address: Nagaur, Rajasthan
                                  Website: www.rbi.org.com

                                  Sir, myself Sada Mohammed Chauhan lives at nagaur Rajasthan. On date 15.9.2016 I went to hdfc bank nagaur branch to transfer cash of 9 lakhs rs in account of my friend Jakir Hussain whom has account in this bank in matter of purchasing a shop from him.
                                  As soon as I gave whole cash to the cashier, cashier told me to give formalities such as I'd and told me to fill up a form. Meanwhile the cashier gave my whole cash at 3rd counter to someone else who was not with me, I don't know who was . Then the thief ran away from Bank.
                                  I had file a case against bank and bank staff.and registered a F.I.R too.
                                  No response is given yet neither from Bank nor from police department.
                                  Please help us .
                                  We want whole claim of our 9 lakh rs from the bank as it's a clear case of bank staff's carelessness.
                                  Oct 21, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 16, 2016
                                  G.Tamilselvan's response
                                  Sir,
                                  My account no is [protected]. my name is G.TAMILSELVAN send me a new cheque book my old book is finished.

                                  Its very urgent my Debit card lost

                                  My contact number :[protected]
                                  Note : My adredd is change.

                                  Adrees:
                                  G.TAMILSELVAN,
                                  No.18A, Writer Street, Yamuna House, Door No:17, A Block,
                                  Karayanchavadi,
                                  Chennai-56.
                                  Verified Support
                                  Sep 20, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Regret the inconvenience caused to you. We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with customer Id/account no., issue details, complete address of branch you visited and registered contact number, mentioning reference Id TTU20091602 in the subject line for us to assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  I have also penalized for 115 Rs. fort ADHOC STMT CHGS INCL ST & CESS...pls do the needful
                                  Sir,
                                  My account no is [protected]. my name is G.TAMILSELVAN send me a new cheque book my old book is finished.

                                  Its very urgent my Debit card lost

                                  My contact number :[protected]

                                  Note : My adredd is change.

                                  Adrees:
                                  G.TAMILSELVAN,
                                  No.18A, Writer Street, Yamuna House, Door No:17, A Block,
                                  Karayanchavadi,
                                  Chennai-56.
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                                    Ravi83
                                    from Bengaluru, Karnataka
                                    Sep 19, 2016
                                    Resolved
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                                    Resolved

                                    Write-Off to NIL -> to change CIBIL Status

                                    Address: Hyderabad, Andhra Pradesh, 509381

                                    Hi

                                    My HDFC Credit Card pending payment on my name with Current Balance of Rs 28, 758 and the card actually belongs to year 2012 . However the actual credit limit on the card was Rs 50, 000. I have Paid 45, 000 by july2015. but the status in CIBIL as of today is “written-off” and Current Balance showing of Rs 28, 758. when I was paid amount to Hdfc Collection Executives promised that they would clear the CIBIL status from...
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                                    jay631
                                    from Ranchi, Jharkhand
                                    Sep 19, 2016
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                                    Address: Ranchi, Jharkhand, 834001
                                    Website: www.hdfclife.com

                                    Dear Sir,
                                    I have paid premium for a term plan of hdfc life on 3.07.2016 but still i have not received term plan. For term plan my medical was done in hill view hospital(Ranchi) .No one has asked me for signature on medical format in hill view hospital(Ranchi).Hdfc life has taken signature on specimen signature copy . Now there is signature mismatch as i have not signed on medical format. I have called + mailed hdfc life customer care many times but there is no response.Kindly do the needful.

                                    Application no[protected]

                                    Ph no-[protected]
                                    HDFC Life customer support has been notified about the posted complaint.
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                                      P
                                      pradpare
                                      from Pune, Maharashtra
                                      Sep 19, 2016
                                      Resolved
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                                      Resolved

                                      Address: 411027
                                      Website: www.hdfcbank.com

                                      I have applied for credit card on 19 Aug and on 20 Aug agent has taken the documents, Now One month has been completed but I have not recieved credit card . Now when I am calling to the Help desk Grievance they are saying you need to send the address proof again through courier and then we will take to 45 days in processing.
                                      I have not seen this type of Bank in my entire life

                                      My details are listed below.
                                      Name :- Pradeep Pareek
                                      mobile :- [protected]
                                      Application no :- [protected]W2
                                      Grievance Complaint Number :-[protected]
                                      Oct 23, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 22, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                      -Natasha
                                      HDFC Bank Customer Assistance
                                      It has been 15days i have applied for card. If i m tracking it is showing still in process. customer care are telling that they dont have any information regarding this.This is pathetic and unexpected from HDFC. [protected]W2 this is my application number
                                      26aug, 29 aug . 2 sep -2016 is 3 time deducted from my a/c - 3000

                                      if they will not return i must close my A/C
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