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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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V
vgubba
from Mumbai, Maharashtra
Mar 4, 2016
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Address: 500081
Website: HDFC Personal Loan

EMI of Rs 26795 is deducted twice for March-2016 against my personal loan.
Could you please revert back the extra money ASAP as I need to pay for other needs.
If it is 3 or 4 thousand means okay, but it almost 27k.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At the outset we sincerely regret the inconvenience caused to you.

We confirm that due to a technical issue the EMI for the month of March, 2016 was recovered twice from your bank account. Kindly note that the amount has been credited back to your account number with HDFC Bank on March 04, 2016.

Once again, we regret the the inconvenience caused to you and thank you for your understanding in this matter.

-Anay
HDFC Bank Customer Assistance
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    M
    moneeshd
    Mar 4, 2016
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    Address: 560066

    Dear Team,

    As HDFC is my salary account, I want to open DEMAT in HDFC only. I think that, as its my salary account there should be less formalities& I will get DEMAT soon.
    But I am trying to open this DEMAT account from last 6months. I've visited
    branch more than 10times (for opening NPS/ other things). Every time I've discussed about this, but it is not yet done.
    My branch is ITPL road, Bangalore (HDFC0001472), I came to know that Mr Vazram will be responsible for opening DEMAT account. I tried in Maratha halli branch too. They also said the same thing. I gave my contact details in ITPL Branch& MarathaHalli branch. Till now I am not getting any call from this guy.

    I am not able to understand how much time is required to open a DEMAT account?
    Other banks are in Q for opening this DEMAT account for well earned professionals. Why this HDFC guys are behaving like this??
    Regards,
    Kumar
    HDFC Securities customer support has been notified about the posted complaint.
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      K
      Karthik Nagappan
      from Delhi, Delhi
      Mar 4, 2016
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      Address: 636003
      Website: netbanking.hdfcbank.com/netbanking

      Hi Team,

      EMI has been deducted from my Savings account Twice for this month(04-Mar-2016) in my "personal loan" account[protected]. Can you check and refund the money for the additional due which is deducted in a single month.

      Details:
      [ 04 Mar 2016 EMI 18604487 Chq S[protected] Mar 2016 6, 399.00 2, 032.80 ]

      [ 04 Mar 2016 EMI 18604487 Chq S[protected] Mar 2016 6, 399.00 8, 431.80 ]

      Please provide your feedback on this ASAP.

      Regards,
      Karthik N
      Mar 4, 2016
      Complaint marked as Resolved 
      It was due to technical problem happened in HDFC Bank, they reversed the amount in the same day afternoon. But the transaction history shows "Unpaid" for the particular month(March-2016), I hope it will updated soon. Regards, Karthik N
      HDFC Bank customer support has been notified about the posted complaint.
      Please find the snap shot of the account statement.
      Dear Customer,

      At the outset we sincerely regret the inconvenience caused to you.

      We confirm that due to a technical issue the EMI for the month of March, 2016 was recovered twice from your bank account. Kindly note that the amount has been credited back to your account number with HDFC Bank on March 04, 2016.

      Once again, we regret the the inconvenience caused to you and thank you for your understanding in this matter.

      -Anay
      HDFC Bank Customer Assistance
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        Z
        zyogesh89
        from Pune, Maharashtra
        Mar 4, 2016
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        Address: Thane, Maharashtra, 421301

        ,

        This against my personal loan No : 37361618.
        My Emi of month March-16 get deducted 2 times, when i called the customer care of laon dept. they are not able to give proper answer, answer from them "Wait for 2 days till our your loan a/c get updated". then what about my 2 days interest (As i know interest is get calculated hourly basis) or what in case any emerncy Can hdfc provide me money?

        As i am know technical side how it possible to make mistake on production.
        Inform HDFC banks best IT dept about there non worst services.

        There phone banking is also worst..for i call need to call 9-10 times then also there is not giving satisfactory answers.

        /Yogesh.
        HDFC Bank customer support has been notified about the posted complaint.
        Mar 04, 2016
        Updated by zyogesh89
        There phone banking is also worst..for i call need to call 9-10 times then also unsatisfactory answers.
        Dear Customer,

        At the outset we sincerely regret the inconvenience caused to you.

        We confirm that due to a technical issue the EMI for the month of March, 2016 was recovered twice from your bank account. Kindly note that the amount has been credited back to your account number with HDFC Bank on March 04, 2016.

        Once again, we regret the the inconvenience caused to you and thank you for your understanding in this matter.

        -Anay
        HDFC Bank Customer Assistance
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          H
          Harsh kulkarni
          from Mumbai, Maharashtra
          Mar 4, 2016
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          Address: Mumbai City, Maharashtra, 400020
          Website: hdfcbank.com

          I have been a customer of HDFC bank for a while and have a personal loan and car loan account with the bank.

          Everything was operating smoothly with the emi getting deducted on the respective dates. However for some reason in the month of March 2016 the emi for my personal loan has got deducted twice without any reason.

          Loan Account Number[protected]. EMI of Rs. 9, 564 per month deducted on 4th of the month.

          This type of error is not expected from such a large bank. Action should be taken at once. I want a refund of the extra emi deducted.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At the outset we sincerely regret the inconvenience caused to you.

          We confirm that due to a technical issue the EMI for the month of March, 2016 was recovered twice from your bank account. Kindly note that the amount has been credited back to your account number with HDFC Bank on March 04, 2016.

          Once again, we regret the the inconvenience caused to you and thank you for your understanding in this matter.

          -Anay
          HDFC Bank Customer Assistance
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            R
            Raja Sekhar Chiderae
            from Pune, Maharashtra
            Mar 4, 2016
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            Address: Hyderabad, Andhra Pradesh, 500050
            Website: www.hdfcbank.com

            There has been a double debit of personal loan's emi this month for 'EMI 30822384'. My account no is [protected]. The customer care is non responsive.

            Could someone at HDFC please help me with this
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At the outset we sincerely regret the inconvenience caused to you.

            We confirm that due to a technical issue the EMI for the month of March, 2016 was recovered twice from your bank account. Kindly note that the amount has been credited back to your account number with HDFC Bank on March 04, 2016.

            Once again, we regret the the inconvenience caused to you and thank you for your understanding in this matter.

            -Anay
            HDFC Bank Customer Assistance
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              R
              reshma05
              from Mumbai, Maharashtra
              Mar 4, 2016
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              Address: Mumbai City, Maharashtra, 400062

              Hi i have personal loan with HDFC account and my EMI was supposed to get deducted on 4th March Amt 7722 Loan no. S37663458,
              But it got deducted twice on same day.

              04 Mar 2016 EMI 37663458 Chq S[protected] 04 Mar 2016 7, 722.00 12, 875.54
              04 Mar 2016 EMI 37663458 Chq S[protected] 04 Mar 2016 7, 722.00 20, 597.54
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At the outset we sincerely regret the inconvenience caused to you.

              We confirm that due to a technical issue the EMI for the month of March, 2016 was recovered twice from your bank account. Kindly note that the amount has been credited back to your account number with HDFC Bank on March 04, 2016.

              Once again, we regret the the inconvenience caused to you and thank you for your understanding in this matter.

              -Anay
              HDFC Bank Customer Assistance
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                S
                sanjayrawat2690
                from Noida, Uttar Pradesh
                Mar 3, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.hdfcbank.com

                I have been using my account of HDFC for 2 years.
                On 1st March, 2016 I went to hdfc atm near metro heart hospital at sector 12 Noida. while I was making my transaction, there was some technical default and my card got stuck. On asking the guard he told that it will be returned to the bank the next day. when I went next day, the hdfc assistance told me to either lodge a complaint for lost atm else it will be received next week.
                I am out of the country next week. When I told him and asked him what should I do. Den, he told me they'll break d card and throw it if nobody comes.
                After being a customer for 2 years, I deserve some decency and moreover, some solution for my problem. This is what hdfc bank sector 12 should learn.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Please provide us the following details at [protected]@hdfcbank.com so that we can assist you:

                ATM ID of the ATM machine / complete name and address of the ATM where card got retained
                Date and time of Card retention
                Card Bank name (in case of non-HDFC Bank Card)
                Card Number
                Name embossed on the Card
                Account number (in case of HDFC Bank Card)
                Branch Name and address where you would like your card to be sent once retrieved from the ATM machine


                In case you are HDFC Bank customer and are travelling, you can visit any of our nearest branch and request for a Insta Debit Card which will be given to you over the counter and gets activated within 24 working hours from the time of issuance. Please submit valid and original photo ID and a canceled cheque leaf of your HDFC Bank account to obtain a Insta Debit Card.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Shiv Shanker Lal
                  from Noida, Uttar Pradesh
                  Mar 3, 2016
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                  Address: Sonipat, Haryana, 131001
                  Website: www.hdfcbank.com/personal/credit_card/credit_card_already_have_cc

                  Dear Sir/Ma'am,


                  I Gulshan Shrivastava, have a credit card from 2013. I already closed it in 2014 but still i get its balanced report. I complained many time in customer care and HDFC Sonipat branch but no any action against it. I already give a written complaint in HDFC branch but they did not respond. Still i fade with the whole scenario so please help me out and give me a confirmation to closed my credit card otherwise i need to go consumer court because this give very much mentally stress. Now customer care tell me i need to pay some balance for yearly charge but why i gave that where as i never used this card and even give a request to closed this.

                  Note: Last fouur digit of my credit card no. is 5118


                  Thanks & Regards
                  Gulshan Shrivastava
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sultan.sheikh
                    from Mumbai, Maharashtra
                    Mar 3, 2016
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                    Address: Pune, Maharashtra, 411006

                    Hi,
                    I have made Rs 5400 NEFT transaction on 29-Feb-16, Ref No: N[protected] nd Tx Ref: RRN[protected], but still it is not credited to beneficiary account, where it is stuck
                    Account Holder Customer ID: 48829880 Name: Sultan Ahmed.
                    Beneficiary Acoount Number: [protected] IFC code :CITI0000002, Name Arif Khan, Bank Name: CITI bank.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We find your fund transfer through NEFT is successful.

                    Please provide your beneficiary with the following details to check with his bankers, who will be able to trace the funds and resolve the query:

                    Beneficiary Name: Arif Khan
                    Beneficiary's account number: [protected]
                    IFSC code of beneficiary bank: CITI0000002
                    Transaction Value Date:[protected]
                    RBI Reference number: N[protected]
                    Amount: 5400.00

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Shirishps23
                      from Delhi, Delhi
                      Mar 3, 2016
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                      Address: Mumbai City, Maharashtra, 400 001

                      Dear Sir,
                      By mistake type wrong phone while recharging the Trump phone
                      My Transaction ID is FHDF[protected]
                      Transaction Date[protected] Time 10.04.49
                      Region Mumbai
                      Wrong PH No. [protected]
                      Amount of recharge Rs. 130/-

                      please reply me on [protected]@gmail.com
                      I have to recharge on Trump No [protected], but by mistake I typed the no [protected] this is Voda phone no, I made payment by Net banking of HDFC Bank Debit card
                      My Transaction ID is FHDF[protected]
                      Transaction Date[protected] Time 10.04.49
                      Region Mumbai
                      Wrong PH No. [protected]
                      Amount of recharge Rs. 130/-
                      Please let me know how can I get refund of rs 130/-
                      Dear Customer,

                      You are requested to get in touch with the mobile service provider to rectify the issue. Incase no resolution is forthcoming from the mobile service provided by 5 days, please write to us at [protected]@hdfcbank.com and provide us the date and time of the transaction, amount of transaction, account number and the correct mobile number to which the recharge was intended.

                      -Anay
                      HDFC Bank Customer Assistance
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                        N
                        Nsrlove
                        from Mumbai, Maharashtra
                        Mar 3, 2016
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                        I paid the insurance amount in first week of january
                        Till date soft/hard copy of my policy has not provided

                        Accidental benefits in demat account is not showing. only sum assured is showing, please look into it.

                        I have fed up with calls and mails but after buying they even dont bother about custumer query.

                        To all the customer i will sugest never go with hdfc..very poor customer service
                        HDFC Life customer support has been notified about the posted complaint.
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                          I
                          ishanarora08
                          from Delhi, Delhi
                          Mar 3, 2016
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                          Address: New Delhi, Delhi, 110007

                          Hi, My car was stolen on 02/11/2015, I have register complaint to the nearest police station ie: Roop Nagar, Delhi-110007. I have also informed the insurance company about the incident. One guy from 3rd party came to my house and collected all the required documents. It's been 4 months I haven't got my claim and when I call HDFC customer care people they always say's that there is one approval pending and then they give me a contact number of a person who doesn't picks up the phone. His name is Tejinder Singh, he is the officer of HDFC insurance of north Delhi area. I called him thousand times but he never picked my phone. I also called the 3rd part people who collected all the documents from me and they also says that we have already send all the details from our end and a approval is pending from the HDFC side. I want to resolve this issue soon as possible as I have already paid 4 EMI's of the car and I am not getting any information regarding my claim.
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                          HDFC, I need a reply on this AS SOON AS POSSIBLE. Otherwise I would love to see you guyz in consumer court.
                          I have called you guyz thousand times but you are not helping me with my claim process. I only have a last option to pull you guyz to the consumer court. I have also send so many mails to your department but haven't got any reply from them.
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                            R
                            Robin Katiyar
                            Mar 2, 2016
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                            I had an HDFC Credit card valid from March 2013 to March 2016. As Card was expiring and i don't want to renew, I called customer care around 4 pm yesterday to close my account. She asked me to send a request letter via courier.

                            In same night in between 11:30 PM to 12:00 AM, I received multiple messages regarding transactions from my Card at Auto care center in Mumbai (separate location). Total transaction amount is 38, 900/-.

                            After receiving the messages, I called Customer care for blocking my card. During this process, Customer care person informed me that new same credit card is reissued as well as one more special card is issued in my name.
                            But reality is that I have not received any one of these 2 cards. I blocked both the cards and asked him to lodge the complain for bank investigation. But still not received any ackowledgement or mail.

                            Customer Details:
                            Name: Robin Katiyar
                            Email: [protected]@gmail.com
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shivani Pushkar
                              from Bengaluru, Karnataka
                              Mar 1, 2016
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                              Address: Mumbai City, Maharashtra, 845438
                              Website: www.hdfclife.com

                              I have purchased a policy HDFC life Click 2 Invest-ULIP through online for my wife. her name is SHIVANI. there is no any surname with her name. i have submitted all the document for KYC i.e. PAN, Adhar, ITR, Canceled Cheque etc. in all these documents, her name is already mentioned "SHIVANI", but in the policy document her name is printed as "SHIVANI Na". when i fill the details online for purchasing the poloicy. there is surname is mandatory, so i was fill in that field as not applicable "NA". but question is that, since all the documents i have uploaded there is name as only SHIVANI, then how it is possible to issue the policy as "SHIVANI Na". is the policy is issued without scrutiny of her documents. how it is possible
                              HDFC Life customer support has been notified about the posted complaint.
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                                P
                                Prakash Race
                                Mar 1, 2016
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                                Address: Bangalore, Karnataka, 560018
                                Website: NIL

                                I am prakash...Ur service is really hopeless...if any one is seeing this connents please feel free call me [protected]. I am in need of credit card and have applied and also given all the required documents...but no call, no infirmation regarding the status..i[censored] guess dont provide..plz dont tell that you give credit card...
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  Govind Trivedi
                                  Mar 1, 2016
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                                  Address: Gurgaon, Haryana, 122050

                                  First my salary account in hdfc bank my employer change my salary account in kotak mahindra bank after about 6 month my employer salary turn in same first my salary account in hdfc bank but condition apply in employer & hdfc bank that refund account non maintain charge account holders. Bank refund my 3 month charge in 10 nubember 2015 .and December 2015, January 2016 non maintain charge deducte but not refund about RS 342.00. My customer ID 42353958 plz sir solve it.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Isese pahle bhi meri problem solve ho chuki hai my dear friends .so I trust it site.
                                  Thanks
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                                    chanduketuri
                                    from Hyderabad, Telangana
                                    Mar 1, 2016
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                                    Address: Medak, Andhra Pradesh, 500072
                                    Website: www.hdfcbank.com

                                    My salary account(in HDFC bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account. The hdfc bank has been converted to savings account(without informing me or warning me) . in this regard i also discussed with near by HDFC branches to close my account. I logged into my netbanking account for some reason on 29 Feb 2016 and i see that i have Rs -2270 in my account. I request you to please take action against this bank. They have no right what so ever to do whatever they want without informing the customer.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Please write to us at [protected]@hdfcbank.com along with your account/customer Id and contact details with ref ID-TTU[protected] in the subject line, to check and take it up with the concerned team. -Anay
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                                      Vidyasagar Reddy Chiliveru
                                      from Hyderabad, Telangana
                                      Mar 1, 2016
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                                      Address: 505530

                                      Im experciencing the unauthorised amount detection of Rs 28.63 in Februry month all most 5 times saying that POS DECCHG CARDEND charges. i don't now what it means, why the bank is charging this amount. please let me know the reason and refund the money back.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Please write to us at [protected]@hdfcbank.com along with your account/customer Id and contact details with ref ID-TTU[protected] in the subject line, to check and take it up with the concerned team. -Bejoy
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                                        Bhupinder Wadhera
                                        from Mumbai, Maharashtra
                                        Mar 1, 2016
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                                        Address: Fatehabad, Haryana, 125050

                                        There was spelling error in the nominee name, have rectified and have submitted the docs.

                                        I am fed up with calls with customer care and the agent.

                                        Immediately need action from your end, else going to file case against HDFC Life.
                                        HDFC Life customer support has been notified about the posted complaint.
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