HDFC Bank Complaints & Reviews

Hdfc very good bank, but your customer care executive force to sale insurance very worst, speaking also bad she contact in this no [protected] very bad speaking i feel bad pls take necessary action

Hi Team,

I Deepak Maini, credit card number-[protected] am writing to you regarding a big concern I am facing.

I have changed my JOB and was at home past 40 days. My salary account is already in negative …… and my account has been put on hold. I am in the process of settling my credit card with interest and did not make payments from the last one month as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 8 years.. I am trying to reach the collection department for the settlement of the card since last so many days but all in vain.. One another day, one of the customer care exec took my complaint and told me I will receive a call within 4 hours, but no one has called me till yet. Even nobody bothers to receive calls on the numbers-[protected]/02/03/04..

Please release the account and remove the lien option because I don't think it’s possible to survive without salary.
Without any notification, my account has been lien.
I really need assistance because I am in great trouble. I have to pay my Home Loan and CAR Loan EMI’s
Really, really look forward to you for some assistance..

Thanks,
Deepak Maini
[protected]

Hdfc life insurance Agents are selling the plans by saying with a very good offers like credit card with 10lacks limit and some journey plans free and cashback of 50% . Once customer stuck in the plan then again and again no response when customer calls him . example of one agent
Vinay[protected] Delhi

Customer care calling from no.[protected], Ms. Shiksha is calling 2-3 times a day regarding payment of credit card payment. She behave very rudely.And her way of communication is not good. Dnt know why reputed bank like your appoint such executive. I am filing complaint against her.

HI,

For the passport application i require a photo passbook from hdfc bank which i cant get which fails me to apply the passport.
how much does it concerns to attest a photo on the passbook when i went personally to appy for it on branch
It utterly disappoints me to select HDFC BANK public sector banks are better in service and serves the purpose.
Shagun
Cust id 54672261

With heavy dis-satisfaction and mentally harassed I am writing this mail to you.

I had applied for personal loan from your esteemed bank on 25th Jan 2016(via application number:[protected]. The same application was declined as it didn't met with internal criteria norms.

I checked with the representative via whom I had applied the loan, as per the status it was declined because of credit outstanding I had against my name as per CIBIL report. I asked can we have the BTE option over the same. The representative gave a positive nod and said he need to re-login the application form.

I believe if re-submission of application takes place a new ref id is messaged(This was the first mistake as I didn't receive any message).

I provided with all my card statements, card's front page, loan statements to the person on 2nd Feb 2016. I have been following the person but every-time I call I get a response that "its a forward case". I don't understand what a forward case is.

Whenever I call the executive he won't respond. Sir what I had been asking is "Is there any progress going on the BTE option or just fooling around me."

After so many followups I got a response from the executive that, I need to submit the checks and sign the BTE form. I did the same. But from that moment I haven't heard any updates. Whenever I called the executive I was getting a response that "Sir we are discussing". If you are discussing why did you took the checks...

Sir actually, I haven't thought of this sort of response from your side. But I am getting the same.

The name of executive from whom I took the application:

Nitin
Ph: [protected](Pune)


Sir, Kindly help me in this issue. I didn't expect this sort of response from an esteemed bank like yours.

Dear Sir / Madam,

I, Marcus Dominic Gonsalvez, part of the HR department at A Reputed IT company where most of our employees bank with HDFC would like to bring to your attention an incident which has happened to me. I have been a loyal customer to HDFC for the past five years and have no regrets till date.

Recently however I received a text message (on 12th Feb) informing me that my old credit card ending with 3028 will be deactivated from 11th April. Unfortunately I have not requested for any new credit card. Later that evening I got a call from an HDFC employee (Aswini) stating that I will be getting a new credit card with enhanced limit. After verification only she informed that there is 6 monthly fee tagged to the card and then she transferred the call to another department. Unfortunately the call got cut.

This morning again I got a call from her and I informed her that im not interested in taking this new card because I didn’t apply for it neither does it benefit me in any way better than me existing card. She said that she already processed the document and cant revert back to my old/ existing credit card.

I request you to please help me retain my existing credit card so that I do not have to change over to the new credit card. Looking forward to a positive response from your end.

I have raised a grievance request in the web site as well. If you can help with any poc from HDFC, I will be at most grateful to you.

We have made a payment which was for the cheque bounce in 07.01.16 and we were told we will receive noc in 15 days and we still haven't received it.

I had surrender my policy before 4 months wit all forms, neft men date, since four month I am trying to get my money, but no resp once from company

My new upgraded credit card was returned despite my mother available at house. The PIN has been delivered to my mother at my registered address where as Card was returned undelivered. Your representative came to my office at now Chembur got my signature on upgrading of card application which has not been recd by your credit card team as advised.
Mob no. [protected]

Applied for credit and submitted the docs and gotta verification calls fa 6 times.and 7th time wen i got I got the info frm executive as the card shd b delivered to my office o home address .so I requested to my home address and he told withn 7 days it will b delivered and I got a details wit 16 digit num also.so this things hpnd on Jan 9th...and I shd got card on 17 th...afta tat wen i call they say its in progress..so wrong committent by bank afta collecting all my docs ...and wenva I do call they say its in progress and progress..so its nw more then a month still it's in progress..bad service...just playing wit customers...cos this I cnt able to apply in other banks also...u gvb my app num is CC25526497 CNTC:[protected]...always wen I call thy say its in process, as the verification team says it will b delivered just misguiding the customers

I am writing in context with my Policy Number or Client ID 11332743. Refund for lapse policy.
Details
Policy Number or Client ID: 11332743
Full Name of the Life Assured: Saratkumar Puranam
Date of Birth: 20 Dec 1976
Name of Beneficiary or Nominee :NEEYATHA Puranam
Premium amount: 25000.00
Communication Address: FLAT 401 HIG 30 Sri Ganesh Nivas Marripalem VUDA Layout Visakhapatnam Andhra Pradesh 530009

This has been initiated in July 2015. I have sent the required documents by courier to the destination address
HDFC Standard Life Insurance Company Ltd.
Lodha Excelus 13th Floor Apollo Mills Compound
N.M. Joshi Marg Mahalaxmi
Mumbai 400011
Maharashtra India

Here are the courier details
1. Name of the courier Professional Couriers
Tracking Number BNS1019283
Delivered on Wednesday July 08 2015
Time 16:20:05

2. Courier Details
Tracking No H49645938
Courier Company DTDC
Delivery Date 26th Oct 2015

3. Courier Name Professional Courier
Courier Tracking Number THN[protected]
Delivery Date27th Jan 2016
Time 18:01:29

I have received confirmation that all the documents are received by HDFC Life. Customer service had responded to my email for few days. After that they stopped responding to my emails.

Till now I did not receive the amount and response from HDFC Life about the amount. Till now I did not have any hassles with HDFC this is the first time I am facing an issue with HDFC because of this i lot all the faith on HDFC and it also same as other other banks.

As a last hope I am sending this note to the grievance. Kindly take necessary action and provide the amount at the earliest.

Thanks in advance for your help

Regards
SaratKumar Puranam

I, Kishor Wankhede have made my credit card payment on 6th Feb 2016 by cheque. After six (4 working) days the cheque payment has not yet been cleared.Kindly give the details about the payment by cheque and please clarify of how many days payment by cheque process is taken.

I have a credit card for hdfc bank, due to my job change I shifted my self from Delhi & NCR to bihar. I called to Bank regarding change of address so that I will be able to make payment but they said they can not change as bihar is not in there service area I asked to send bill through email but as till today not a single bill as send out on my email. Suddenlly they Mr. yogendra bhati Debt Management Risk Management
hdfc bank gurgaon Cell Number:- [protected] alled to my Father and abused him, used very bad language.

Hi Every one,

HDFC bank has been debiting cash from accounts for encashing cheques from non home branches and is mentioned under the above narration

This deduction is NOT INFORMED VIA SUBSCRIBED SMS SERVICE and one has to view the account summary in internet banking.

These kind of service charge deductions are not mentioned during transaction either by the bank employees or by the bank people at the time of account opening where they are interested in popularising their mobile apps and the glorious benefits of salary account.

Why this will be happening without intimation ?

Dear Sir/madam,

I will pay my HDFC Life insurance Policy No.: 14957849 | Plan: HDFC SL Sampoorn Samridhi have paid on 10.02.2016 at 10:22 AM. Payment acknowledgement received but i have not receive to my payment receipt pls conform my policy status & please send a soft copy of the premium receipt my mail id .contact my phone no [protected], for tax show.

thanks.

Regards
FIRAN LAL
Mail ID: [protected]@gmail.com
[protected]@ntpc.co.in
Mob:[protected]

Hello Sir/Madam,

Many a times I am getting irrelevant calls from some phone numbers, about loan, offers, etc.., irrespective of I have a DND activated on my mobile.
Today I got a call about registering for some illogical things, which is chargeable, and when I rejected for the offer, they said that my credit card will be declined.

Please help me, as I don't want to get into any these kind of calls.

HDFC home loan executive sagar and AMit took all document and cheque saying if loan amount is less the money will be adjusted in my account and I can take 3 part amount

after the processing fees deducted from my bank saying it is not refundable and i had to take loan amount in one go

my fees also sucked my HDFC Bank and Thley have not given my loan yet

will any one help me to save me from this HDFC Robbing me

I recently lost my HDFC food card. I want it to be Hotlisted and kindly issue me a new Food card.
I don’t remember my food card number either.

i have applied for food card but yet to receive it.

I would like to mention agent name - Arvind from HDFC has called me from the number[protected] with regard to payment of processing fee charges for a rejected personal loan. He was threatening me with strong words stating "you will get legal notice, then to my company HR and RBI etc because my loan was rejected and requires me to pay the processing fees as penalty.

Why would i pay the processing fee if my personal loan is rejected ??