HDFC Bank Complaints & Reviews

I am not receive my regular credit card statement so that some how I am became defaulter, after notice that I rushed to the credit card division they assure me to omitted all extra charges and I am agreed to pay my actual due in ONE time. They confirm me via email. But after that 4 months over they continuously added charges and enhanced my bill. Please help me and solve soon

I am purchase Lead on 13/01/2016 from Indian Money through HDFC Bank Card but sum system problem in Indian money so company employ told for Duplicate transaction i follow the technical personal but i have 2 transaction so i told to Indian money & Hdfc Bank Card Person for 20000/- payment Refund please do not pay Indian money any amount. but customer executive told me for Indian money is not claim 20000/- amount .so i told for stop payment of my 20000/- rs. but he is not agree with me and told for after after some day and told for dispute form. and i agree with him i call after some day company told me for sent dispute form for indian money . i sent dispute form to HDFC Bank Credit Card Department for dispute and disagreement with company so please refund my amount after some day from hdfc bank i got mail form bank to please told to indian money for your refund but in indian money is no one reply me or told me for my refund and hdfc bank card charge me 10000/- rs who i am not agree with him .

I sent and dispute form first submitted in HDFC Bank Credit Card Department and Indian money also . but no one care for my mail and Indian money is credit 10000/- rs balance me for use his app. but i told first Indian money and hdfc bank both of for i am not interested with business in Indian money and more then 30 mail to Indian money for my refund but no one is reply me proprietary so i am not pay 10000/- in hdfc bank card .


pleas solve this problem

kalpesh joshi

I have purchased an XOLO 1x black from snapdeal on 06 November 2015 at that time an offer is running that use Hdfc debit card and get 10% cashback.I have payed the money with my debit card and successfully eligible for cashback, cashback will be given on 06 January but there is no cashback so I have called to snapdeal they says that from their side it's clear and cashback will be given by Hdfc bank.So I have called the HDFC customer care but they always give an unsatisfied answers sometime ask me to call snapdeal and sometimes says to go to home branch.they are just making fool of me.

I had booked a fight ticket on 05.01.206 which got failed but the money was debited. I have been calling smartbuy customer care everyday but nothing has happened till now. I specially want to mention these customer care agents names.
1. Akshita- Very rude and she hung up my call
2. Mohommad- Always transfers my calls to other agents.
3. Lavanya- She is so irritating that she keeps on repeating the same line, doesnot try...

Hi, I am Avijit Das.I have ordered a Philips trimmer from amazon e-commerce on 29th January, 2016 which is 890 rupees.For transaction successful i got one OTP and i made the transaction then i slept in night.When i wake up in the morning i saw i got 12 message that 12 time with 890 rupees deducted from my account.Then i call HDFC customer care and blocked my net-banking also.On 30th January i have submitted one cardholder dispute form in my HDFC branch .Then i contact with amazon customer care they confirmed me that they didn't get any money from HDFC, so money is in HDFC bank only and i have that proof also.Accordingly bank's policy it should credit in my account in 2- business days.But it's around 20 days after also i didn't get my Rs.10740 money back.How it's possible that with one OTP 12 times transaction happen for the same amount.I want my money back and want extra money also for this inconvenience.Hope i will get solution as early as possible.

I have opened a family salary account, welcome kit sent to home address, didnt recieve it and went back to its head office, they sent it to branch and asked us to go and collect it; the address on the account is having typo's explains why I have not recieved; cust id is not recieved, by the time I got welcome kit to me atm pin expired; net banking pwd in the kit is not working; cannot regenerate as there is no atm pin; called customer service and they say pay 50 rs to regenerate the atm pin;
I asked why should I pay, I'm not at fault its your mistake; cust service response is simple If I request I have to pay 50; other wise go to branch and talk; asked them to connect to their manager or TL; no sir not possible and they didnt connected me; no answer; and when I asked same question, they say understand it is our mistake but they cannot generate; cut the phone on me :(

Hi Forum,

i have been usiing HDFC Credit card since 4 years properly i have given my registerd email ids 1 my personal email id and working email id, but i have from working company and so that i requested to change my email id to personal emails id instead working emailid.but that was not happened after 1 years also still i am not getting email statements to about my payments, due to this confusion i was stopped to paying emi s which they said peding only 1 emi left that time i was paid thta emi but when i was called to customer care, later they are saying and 2 emis are peding..many time i called and lost my patiency and requested for hard copies and soft copies no use, later i lost my cibil score and now i am not able to process loans in any bank, , now the emi money is 65000 and i paid more that 9000/---but they are saying that 1376 Rs are pending.

and they have closed my card for further usage, for card usage they have charge 2500 for year, and i have to get around 6500 Rs redeem points from my cards points and i lost everything because of misleading HDFC credit card department and back services...
i am requesting please take a complaint against this Bank..can check my voice records with hdfc customer services care center how many times i given complaints on my issues no solution for those but payments they increasing by monthly charges...instead of 64000 i have paid more than 12 thousands and loast my valuable cibil score...


Thanks
Sathani

Dear all,
i would like to share my experience with hdfc ergo claim service. this is the worst company which commits very much when you purchase the mediclaim policy. there modus operendi is very simple they keep on sending quarries after queries till the customer is fully haraased and he feels that it is better to pay the cash amount then waste time is settling the querries.
this type of harassment has happened to two of my friends who. the height is that some officials claim money to settle the claims

so request to you to not to go for such mediclaim policy

I will rise the complaint in consumy court we r going bank till now 8 times 20 days ago wer applying loan house verification also done 10 days am govt employees but that bank people not responding we r not a beggers we r paying interest we r trying to call customer care of hadfc bank sorry we don't have authentication to check the details then what should we do

I have Purchased puma and Reebok shoes from Snapdeal.com Through HDFC credit card on 2nd nov, 2015 order no. [protected]. At that time a scheme, hdfc 10% cashback was there on my product. So i fullfilled all the conditions to avail the discount and snapdeal to be deposited Rs. 338 on 6th jan 2016. But i didn’t gate any refund till date. I have ragister complaint against it. My complaint No. Is [protected].

Regards
Divyesh
email: divyesh.[protected]@gmail.com

I have work with HDFC bank 1.6 Year, My pf account details not get me when i am working with HDFC bank & even i not get my pf statement a single time during my job with HDFC bank. my pf deduction is 1140 per month after working 19 month from HDFC bank, my pf settlement amount is less as compare to original pf .give me a statement asap.

Sir,

HDFC Gift Card expired, I can able to see the amount online but I cannot able to use it.

Can you please advice how I can activate it?

Thanks
Satish

I have submitted my Personal loan document on 31st Jan 2016, and same has been approved on 4th Feb 2016 and on the same day sales executive have taken all such required cheques for loan disbursement, but I have still not received my loan amount and not received any further response from the sales team. One of the team member of your Disburse team call in an abused mode and informed me that he have personally checked my personal account bank statement of ICICI Bank, please let me know how come he check my personal saving account statement, as I have already check with ICICI Bank that they inform me “ICICI Bank will never share your account details to other Bank”

Please help for the same.

Loan Reference Number/ Application Number – 37905232

I have done imps rs 9000 from my hdfc account on 26/08/2015 through net banking. I have added beneficiary bank of india Banda Branch, Sandeep Dev Tiwari. the account no was wrong but ifsc code was correct and the beneficiary added successful. and the money debited to other account (Maharashtra, VMV Road Amravati Branch.). pls take action a HDFC B

Hi team,

Its very unfair statement from your bank i recieved when i checked out my credit card status. Pleas find below comments.

Application reference number [protected]w2
Status disapproved
Remarks disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

I just dont understand on which ground you have rejected. Financially i am too healthy with my acc. You can go ahead check my hdfc transaction you will never found my acc. Balance null.
Please let me know on what basis you have rejected i need the emergency contact . Below is my cont details along with signature. I am working with the worlds best mnc company i.E. Maersk with the healthy package how could you do this i am also the saving acc holder of hdfc since from last 5 yrs . I need the reason.


Regards,
Deepak jha
[protected]

Dear sir,

My self Rahul saini I have applied for the HDFC credit card on 5 Feb 2016. Whenever I check on www.hdfcbank.com website this show that I have to submit the documents which I have all ready submitted and my application ref no is [protected]N1 so sir it's my request to tell me about the required documents u need for the credit card so that I wl send it at onces all my documents.

Regards
Rahul Saini

Background : Recently I subscribed for HDFC time credit cad.

Issues :

1) I was promised X amount of credit limit but i got far less than that.
2) I was promised that I wil get some welcome gift vouchers along with welcome kit. But got nothing except a card and a paper.
3) information regarding PIN was not clear at all.

Actions I took

1)  I tried to call sales executing and his manager for my above issues. But there was no response. 2) I did email to customer care but still there was no response except system generated email. 3) I called customer care for my queries,  customer care executive cut my phone in halfway!!!.

After some days

1) Area manager called me and said welcome coupons are dispatched and you will get it within a day or two. and credit enhancement is being discussed.
2) one week gone. nothing happened. no update. no coupons received. I again called back. then area manager said coupons are being printed. Then why the hell he told me earlier that its already dispatched???
3) I am still raising it to every possible option and authority.

Finally they have said wait for 1 more week.

After this week I will officially broadcast this to right media. I dont want people to get frustrated in their day t day busy life. We are customers we should never be treated like this.


latest Email trails.

Hi Pramod,

Thanks for your revert. At least some one from HDFC has responded.

But kindly take a note, I have already been informed by Mr. Omkar Ranade that my case is under discussion with higher management last week only. Which means 7 working days are already over. Now its almost end of this week. As per your email, I need to wait for 7 more working days which is NOT at all acceptable for me.

I don't want to increase my frustration again waiting for 7 days. I am an IT employee and I am very much aware of all basic ethics of handling customers. They way i have been treated is completely against ethics of customer intimacy.

I am expecting resolution of my issues/complains within 2 days only. If this is not acceptable to HDFC bank. Kindly dismiss my card. I don't want to continue with HDFC credit card anymore. None of my colleague is happy with this behavior from bank and they are also in support of me in this regards.


Regards,
Amol

On Thu, Feb 18, 2016 at 1:47 PM, Senior Management wrote:
Dear Mr.Khairnar,

This is with reference to your e-mail dated February 18, 2016 regarding your HDFC Bank credit card.

We have noted your feedback and regret the inconvenience caused to you in this regard. Based on your mail, we have taken up the same for necessary review and we will respond to you in 07 working days time. We request you to bear with us in the interim.

Please feel free to write to us at: priorityredressal.[protected]@hdfcbank.com for further assistance / clarifications that you may require in this regard.

Kindly note the query reference number for this correspondence is [protected]

Assuring you of our best services at all times.

Regards,

Pramod Nair
Manager - Correspondence (MD & Chairman Desk)

Dear Sir,

My Self Ashfaq Rafiq Pathan, From Aurangabad (Maharashtra) 431001 India

I was Loan taken from HDFC Bank for Two wheeler in Septemper 2008 My Vicle No is MH20BH4526 & Loan Agreement Number is 14098126. So i have Already paid to my total loan amount in September 2009 & I have Received the NOC From HDFC Bank in 11/12/2009.
I got my Credit report from CIBIL on 21/01/2016 So I dont know how is show my two wheeler loan details in CIBIL Report.
Please give me clerification about my HDFC Two Wheeler loan in CIBIL

I have a serious grievance
HDFC Bank has put up a lien of Rs.75000/- on my account showing as outstanding which is increasing every month. The sufficient amount was already deducted from my hdfc bank salary acct without prior intimation. Now I see that this amount is getting debited to an extent of my monthly salary and is taking a toll on me financially as I have personal responsibilities being a sole bread winner of my family.

I am totally dissatisfied with the way bank is taking advantage of me rather than sorting the issue considering that I have already made sufficient payment against my credit card payment. I am frustrated with the regular notices received by the bank when there is no mistake of mine. Bank has been harassing me and my family members where I have father who is a heart patient. I have already raised complaint in the past but no positive response from bank.

The Bank is harassing me, by calling up random numbers in my office, they also reached out to the CEO of my office. they threaten me, abuse and regular follow ups, they also bang our doors and also our neighbours doors. I have requested the bank to wave off off these charges as I have paid sufficient amount, I have also disclosed my fathers medical reports and the expenses incurred, but the bank adamant and forcefully trying to recover heavy charges from us, by threating us.

HDFC Life team of Bhubaneswar branch are cheating to customers . I had visited the branch to pay the policy premium. HDFC LIFE officer suggested me to paid up a policy and make a new policy and explained that there are lots of benifits and old policy will be paid up so that same premium can be paid for new policy. I was assured that it will be done in system so that no further premium demand will be send for old policy. Accordingly I made a new policy . But now frequently, i am receiving calls from HDFC Life Bhubaneswar for payment of old policy premium again? This is nothing but cheating of customers...