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HDFC Bank Complaints & Reviews

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Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 1354

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S
saurabh k tyagi
from Kasganj, Uttar Pradesh
Feb 8, 2016
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Address: 110044

DISAPPROVAL CREDIT Card

Hello HDFC Team,

I have applied for HDFC credit card, I have received my application reference number, and also received verification calls to my number, and verification at my office.
And also received an SMS saying your application has been approved in principle.

Now the status of the credit card at the HDFC site is showing as "Disapproved" with remarks as follows:-

DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY.

My Application reference number is [protected]
AND Application number is CC24806072
Please suggest me what is next process. And where exactly my application got disapproved.

Hoping positive response.

Regards
Saurabh Tyagi
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Dear Mr.Tyagi,

We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
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    N
    narendrababu.r
    from Delhi, Delhi
    Feb 8, 2016
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    Address: Chennai, Tamil Nadu, 600089

    My vehicle parked in covered parking area of our apartment has water reached upto half wheel of the vehicle and there was no external impact on the vehicle. I have called the Hyundai agency DSC Hyundai about the same and they directed me to book Road Side Assistance(RSA) of Hyundai. After making a complainant with RSA service they took long time to respond. Meanwhile repeated calls to DSC Hyundai kept on saying that they don't have space to accommodate the vehicle. I have continued to chase the agency for an appointment and finally they agreed to provide on 03 Feb 2016 and during the vehicle inspection, they have said that vehicle ABS has a problem and the same should be notified to HDFC insurance company. Hence I booked a complaint with HDFC ERGO and the surveyor took three days to come and visit the vehicle lying in DSC Hyundai work shop. Finally, he is saying that insurance will not be applicable as I have delayed in making the claim. I really don't know, how and where it is my mistake. Request to help me out.

    Thanks & Regards,

    Narendrababu
    [protected]
    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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      V
      vandanashaw
      from Hyderabad, Telangana
      Feb 8, 2016
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      Address: 500037
      Website: hdfc.com

      It is a stupid company, they did not provide me any application number. i had to call them multiple time to just get application no. they did not provide me proper reason for declining my loan application. they gave me false information and no action. when sent an email they say it takes 12 hours for them to receive it. they just play around worse customer service...
      HDFC Bank customer support has been notified about the posted complaint.
      Dear vandanashaw,

      Request you to write to [protected]@hdfcbank.com along with your customer ID, contact details and issue details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

      -Bajoy
      HDFC Bank Customer Assistance
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        G
        gsreedharbabu
        from Hyderabad, Telangana
        Feb 8, 2016
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        Address: Hyderabad, Andhra Pradesh, 500018
        Website: www.hdfcbank.com/personal/credit_card/credit_card_already_have_cc

        I am using HDFC Credit Card from last 4 years, I am paying back minimum balance plus some amount them in every month. for 25 k limit i have approximately more than 50000 to them. but my outstanding always come to 25, 000, and 4 months i have requested them to convert outstanding to 1.5 Years EMI, but they did not listen me and continuously sending the bills with the penalty. now it comes 33, 000 rupees, I am very upset about them i have complained many times with their higher officials also. But they simply telling that my credit card is dont have EMI Facility, when their executivie selling card to me he did not explain anything about this. Kindly solve this issue. I am not new to HDFC I have taken bike loan, personal loan and completed all payments with NOC.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear customer,

        Request you to write to [protected]@hdfcbank.com along with your credit card details, contact details and issue details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          K
          kalyan venkatesh
          Feb 7, 2016
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          Address: 560100
          Website: HDFC

          In Bangalore Electronic city branch ATM in Neeladri nagar on 6feb 2016 without doing any Transaction my 5500 got deducted
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Kalyan,

          Request you to email us at [protected]@hdfcbank.com with your account details, transaction details, issue details, ATM details and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

          -Manoj
          HDFC Bank Customer Assistance
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            P
            pradhan.ajit2009
            from Bengaluru, Karnataka
            Feb 7, 2016
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            Address: Bangalore, Karnataka, 560066
            Website: hdfcbank.com

            I dont have the verbal communication proof. But i was promised by hdfc credit card representative who processed my hdfc ergo health insurance, that only one time i have to pay Rs.300 for both the policies taken with thr credit card. Rs.300 already been charged in my Jan-2016 statement. Again Rs.300 is reflecting in unbilled amout for feb billing.My hdfc credit card ending 8538.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Pradhan,

            Request you to email us at [protected]@hdfcbank.com with your card details, issue details and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

            -Anay
            HDFC Bank Customer Assistance
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              pradhan.ajit2009
              from Bengaluru, Karnataka
              Feb 7, 2016
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              Address: Bangalore, Karnataka, 560066
              Website: hdfcbank.com

              I have taken health insurance with my credit card that was processed from hdfc credit card dept. side. i was told that processing fee of 300 will be charged to my creditcard.
              EMI for the insurance will be 570/month.

              Contradictory to it, i can see total Rs.1017 has been charged by different means instead of 870(570plus300).

              kindly remove the additional amounts levied on my credit card ending 8538
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rammohan Penchala
                Feb 7, 2016
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                Address: Hyderabad, Andhra Pradesh, 500036
                Website: netbanking.hdfcbank.com

                Toll free number is missing for HDFC banking, I called the number provided on their website and the call charge was 23 rupees, is it not HDFC bank responsibility to provide its customers, the toll free number?
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Raju vedprakash
                  from Noida, Uttar Pradesh
                  Feb 6, 2016
                  Resolved
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                  Resolved

                  Address: 110096
                  Website: www.hdfcbank.com

                  I am a HDFC account holder (Account NO:[protected]) . On 5 fab, 2016 total amount of Rs.1374 has been deducted from my salary account as "AMB CHRG INCL ST & CESS FOR DEC2015". now i want to revert all money deducted from my account.
                  +1 photos
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Your email has been received vide ref id[protected]. The matter is still under investigation and we will update you in 3 working days.

                  Bejoy
                  HDFC Bank Customer Assistance
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                    I
                    infotojaipal
                    from Bengaluru, Karnataka
                    Feb 6, 2016
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560066

                    My savings account is [protected]. Due to personal financial trouble i was not able to maintain minimum balance of 10000 since last one year. Last week i saw account balance came to -852 rs, so i decided to start save in this account again and depostied 11000. with the deduction of 852 it bacme 10000+. Today HDFC deducted 8000 rs from my account without any notice. It is a fraud showing -852 last week and deducting 8000 today.
                    +2 photos
                    Dec 28, 2016
                    Complaint marked as Resolved 
                    money credited after escalations
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Your email has been received vide ref id[protected]. The matter is still under investigation and we will update you in 3 working days.

                    Anay
                    HDFC Bank Customer Assistance
                    I got a call from HDFC and was informed that -800 balance was shown because of their system mistake and balance showing in your savings account may not be exactly same in their view.
                    There was no mail communication, they were trying to convey the same over phone calls. How can a bank system will be mistaken for showing balance. As an end user i will consider only the visible balance in my account.
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                      R
                      Rahul RaSha Sharma
                      from Delhi, Delhi
                      Feb 6, 2016
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                      Address: 110029

                      My salary account (in HDFC bank) was created in my first company, so once i left the company and joined somewhere else I had to open another salary account. Now my salary account in HDFC bank has been converted to savings account (without informing me or warning me). I had called customer care for query I did not want to use the account and they did say that they will follow up with the request and close the account. After that I never logged in to my account through net banking. I see negative balance now in my that inactive account today. I request you to please take action against this bank. They have no right what so ever to do whatever they want without informing the customer. Even RBI has confirmed that "It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance." - RBI
                      HDFC Bank customer support has been notified about the posted complaint.
                      I need to close my account.
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                        P
                        padmaja medicharla
                        from Mumbai, Maharashtra
                        Feb 6, 2016
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                        Address: Hyderabad, Andhra Pradesh

                        Please provide alternative password for [protected]@rediffmail.com alternatve email id [protected]@rediffmail.com
                        HDFC Bank customer support has been notified about the posted complaint.
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                          B
                          bhikagovind
                          from Gurgaon, Haryana
                          Feb 6, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 4000095

                          I have an account with Hdfc bank.my Ac no is [protected]. This account I wanted to close but when I visited nearest branch they asked me to pay 1500rs for closing charges. And they converted my salary Ac to saving Ac without my permission. And they haven't informed me. I am not paying any amount. I am requesting you to please close my salary account.
                          Apr 16, 2019
                          Complaint marked as Resolved 
                          the have closed my account without charging anything
                          HDFC Bank customer support has been notified about the posted complaint.
                          Worst customer service
                          Dear Customer,
                          We note that your account has been closed on February 16, 2016. We trust the matter stands resolved to your satisfaction.

                          -Anay
                          HDFC Bank Assistance
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                            N
                            narendrashivansh
                            from Mumbai, Maharashtra
                            Feb 6, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400050

                            To

                            Subject:- Bank A/c blocked without any notice Hdfc Bank

                            Respected sir

                            HI this is Narendra satish tiwari from Bandra west mumbai 400050 writhing this letter regarding complaint against Hdfc Bank i am having an salary account in Hdfc since more than 8 years and having credit card more than 4 to 5 years earlier i pad all dues on time since last 1 and half year due some personal issues it was difficult to pay total due so i was paying some of the payment against my Hdfc credit card my toal card limit is of 26000 and now it is overdue condition of 32000 but from march 2014 till Dec 2015 i have paid almost 35500 rs still card is in miniuis i agree doing payment late but never said no to paying, but oin 4.2.16 Hdfc has stopped and freeze my account in which more than 8000 balance was there and has done the balance zero without any notice or any prior information, when i call on HDFC customer care after wasting more than 2 hours with paying higer telephonic charges of 100 rs customer care executive replied that you have to talk to Hdfc credit card recovery department and given me the number on that number([protected]) i have spoken to miss Deepali madam she told you account is stoped due to non payment of minum in month of jan 16 and when i asked her that how Bank can freeze any body account she told it our right to do the same and you will not get your money bank if you want i can arrange call of executive to ask for further help but not a single peron has called up till date, i am salaried person my monthly expense is depening upon, my salary how i could manage such a behaviour from Bank, earlier i have insisted them form last 6to8 month that i want to do the settlement or you can convert my dues to emi basis so that i will be able to pay and clear all my dues but they are not ready,
                            i hope lot from your sir pls. help me on this pls find the given below details for refrence
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Narendra,

                            Request you to email us at [protected]@hdfcbank.com with your card, account and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

                            Manoj
                            HDFC Bank Customer Assistance
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                              S
                              Sukbagchi
                              from Delhi, Delhi
                              Feb 6, 2016
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, ¹0025

                              Hi Team,

                              I Sukanta Bagchi, credit card number-[protected] am writing to you regarding a big concern I am facing..

                              My salary of 35800 something got credited to my salary account and within 2 hrs the whole fund was put on hold..I am in the process of settling my credit card and did not make payments from the last two months as one of the credit card exec told me the card needs to be blocked first for the settlement process..

                              I was making payments of the min dues with the interest every month since last 3 years..I am trying to reach the collection department for the settlement of the card since last 20 days but all in vain..Two days back one of the customer care exec took my complain and told me I will receive a call by 4-5Feb and this happened..No body bothers to receive calls on the numbers-[protected]/02/03/04..

                              Please release the funds because I don't think its possible to survive without salary..I understand the policies but the bank could have deducted the min dues..why the whole amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

                              I really need assistance because I am in great trouble..

                              Really, really look forward to you for some assistance..

                              Thanks,
                              Sukanta Bagchi
                              [protected]
                              Feb 6, 2016
                              Complaint marked as Resolved 
                              Fake people stop calling me..one of guy from hdfc called me and told that I will refund your money with in 15 min...stop fool
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Our team is still investigating in the matter and will update you shortly. Request your patience and co-operation in the interim.[protected]

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                N
                                nijith
                                from Bengaluru, Karnataka
                                Feb 6, 2016
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                                Address: Thane, Maharashtra, 421201
                                Website: www.hdfcbank.com

                                I am an Nijith Marath and i am an HDFC BANK customer since last 5 years, my a/c no is "[protected]".

                                Rs. 687 was deducted on 6th Feb 2016 and Rs. 600 was deducted on 25th Jan 2016 in the name of amb cess.
                                On complaining the customer care inchrge directly refused to refund the money to me.
                                Unauthorised money in the form of amb cess is deducted from account every month. this is day light robbery by these white collar banks. they are stealing my hard earned monry.
                                I want my money back as soon as possible or else i will have to freeze my account with the bank. Thank you
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  sapna malviyaa
                                  from Bhopal, Madhya Pradesh
                                  Feb 5, 2016
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                                  Address: 466445
                                  Website: www.hdfclife.com

                                  Dear sir,
                                  My self Bimal Kumar Das had paid My HDFC policy no[protected]Plan: HDFC SL Sampoorn Samridhi ) premium of Rs 30080/- on dated 29/1/2016 at 5.23pm. through Net Banking.But i had not received any Receipt of my payment.

                                  Please look in to the matter and revert back.

                                  Please sent my Receipt either by mail or by post.

                                  My Cell no is [protected]

                                  Regards,
                                  B.K.Das
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    param1112
                                    from Bengaluru, Karnataka
                                    Feb 5, 2016
                                    Resolved
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                                    Resolved

                                    Address: Amritsar, Punjab, 143001

                                    To
                                    The Reserve bank of india .


                                    Subject: complaint against HDFC BANK code 1359 court road (Amritsar) for giving statement to some one illegally .
                                    Respected sir/madam.
                                    I have an salary account no [protected] in HDFC BANK majitha road Amritsar . I am using internet banking from last seven years and didn’t put request for my account statement. The above HdFC bank branch having code 1359 generated my account statement by their employee having code M1186 on 31-july-2015 and given to some one without getting any request from me . so its illegal under IT section 72. Please look into the matter and intimate me .

                                    Thanking you
                                    Manpreet singh
                                    [protected]
                                    130 c gopal nagar
                                    AMRITSAR
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Manpreet,

                                    Your email has been already received by our senior management team and matter is under investigation. They will update you in 3 working days APW[protected]SA .

                                    Manoj
                                    HDFC Bank Customer Assistance
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                                      Gayatri Agro
                                      from Paradip Garh, Odisha
                                      Feb 5, 2016
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                                      Address: 766012

                                      Sir,
                                      We are very old customer in your bank, Bhawanipatna. For con-tuning
                                      our regular customer we convert the same account into current
                                      account.But it is regretted to inform you that our customer are all
                                      from other state depositing cash in our account and same you have
                                      collected huge amount of cash deposit charges.

                                      We have many times inform to the bank and they assure us that they
                                      will reimburse in our account.Now after our written complain on
                                      03.12.2015 to the bank, Till now we have not get any response or any
                                      assurance.

                                      From the above i feel that bank is not interested in our any complain
                                      and to keep our accounts further.detail of charges also we are
                                      attaching in this mail.

                                      Hence, we are requesting you to kindly take necessary action in the
                                      above cited matter and oblige.

                                      Thanks & Regards
                                      Amit Agrawal ([protected])

                                      FROM,
                                      GAYATRI AGRO OIL & FOOD PRODUCTS
                                      AT-PODKHAM, PO-SIROL, KESINGA
                                      DIST-KALAHANDI, (ODISHA)
                                      +2 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Aniket Mahindrakar
                                        Feb 5, 2016
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411028

                                        I applied for credit card in Jan16.bt they decline. so I calld 6161 n ask reason they sd nw I can't see any reason here n u will get recept on dat u will get reason..bt after 2 weeks I haven't received any kind of latter.so I calld on 6161 n ask, , they sd lyk last year u applied n It got decline.Dats y this tym also. So I ask dat u hv policy dat I can apply after 6 month n its almost more then a year, , bt he told Icant n hang up.
                                        So I came in hdfc bank n call 6161ask reason bt they treatd me badly.n lie to me
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Aniket,

                                        Please mail us your account and contact details at [protected]@hdfcbank.com. Please mention the ref ID- TTU[protected] in the subject line. We will take it up with the concerned team and get back to you.

                                        Manoj,
                                        HDFC Bank Customer Assistance
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