| Address: Hyderabad, Andhra Pradesh, 500018 |
| Website: www.hdfcbank.com/personal/credit_card/credit_card_already_have_cc |
I am using HDFC Credit Card from last 4 years, I am paying back minimum balance plus some amount them in every month. for 25 k limit i have approximately more than 50000 to them. but my outstanding always come to 25, 000, and 4 months i have requested them to convert outstanding to 1.5 Years EMI, but they did not listen me and continuously sending the bills with the penalty. now it comes 33, 000 rupees, I am very upset about them i have complained many times with their higher officials also. But they simply telling that my credit card is dont have EMI Facility, when their executivie selling card to me he did not explain anything about this. Kindly solve this issue. I am not new to HDFC I have taken bike loan, personal loan and completed all payments with NOC.
HDFC Bank customer support has been notified about the posted complaint.
We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
-Anay
HDFC Bank Customer Assistance