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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1355

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S
saddamkhan4243
Feb 16, 2016
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Address: 110006

Hi,
Sir
I have submit closer form last 14 day ago but till now any employee not taken I want close my account with immediate effect. please help me.
Branch Chawdi bazar new delhi
Cust I D 60678756
Account holder agi enterprises
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    N
    Nehakapoor87
    from Thanesar, Haryana
    Feb 16, 2016
    Resolved
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    Address: Ludhiana, Punjab, 141001
    Website: Hdfc ludhiana

    My credit card has not been working since the past 6 months and none of the customer care executives are responding to my calls..the hdfc ludhiana team is just not helpful.. Please help.. Asap
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Neha,

    Request you to mail us at [protected]@hdfcbank.com along with your customer id, card and contact details, and complaint number if any. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

    -Manoj
    HDFC Bank Customer Assistance
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      K
      k.c.sekar
      from Bengaluru, Karnataka
      Feb 16, 2016
      Resolved
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      Address: Coimbatore, Tamil Nadu, 641030

      Hdfc very good bank, but your customer care executive force to sale insurance very worst, speaking also bad she contact in this no [protected] very bad speaking i feel bad pls take necessary action
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Please mail us your customer id and contact details at [protected]@hdfcbank.com. Do mention Ref ID- TTU[protected] in the subject. We will check and revert.

      -Bejoy
      HDFC Bank Customer Assistance
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        D
        dpmaini24
        from Delhi, Delhi
        Feb 16, 2016
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        Address: Gurgaon, Haryana, 122018

        Hi Team,

        I Deepak Maini, credit card number-[protected] am writing to you regarding a big concern I am facing.

        I have changed my JOB and was at home past 40 days. My salary account is already in negative …… and my account has been put on hold. I am in the process of settling my credit card with interest and did not make payments from the last one month as one of the credit card exec told me the card needs to be blocked first for the settlement process..

        I was making payments of the min dues with the interest every month since last 8 years.. I am trying to reach the collection department for the settlement of the card since last so many days but all in vain.. One another day, one of the customer care exec took my complaint and told me I will receive a call within 4 hours, but no one has called me till yet. Even nobody bothers to receive calls on the numbers-[protected]/02/03/04..

        Please release the account and remove the lien option because I don't think it’s possible to survive without salary.
        Without any notification, my account has been lien.
        I really need assistance because I am in great trouble. I have to pay my Home Loan and CAR Loan EMI’s
        Really, really look forward to you for some assistance..

        Thanks,
        Deepak Maini
        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Anurav
          from Patna, Bihar
          Feb 15, 2016
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          Address: Patna, Bihar, 800020
          Website: www.hdfclife.com

          Hdfc life insurance Agents are selling the plans by saying with a very good offers like credit card with 10lacks limit and some journey plans free and cashback of 50% . Once customer stuck in the plan then again and again no response when customer calls him . example of one agent
          Vinay[protected] Delhi
          HDFC Life customer support has been notified about the posted complaint.
          Today he called me again with new number for renewing the plan.
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            A
            ankush1126
            from Mumbai, Maharashtra
            Feb 15, 2016
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            Address: Chandigarh, Punjab

            Customer care calling from no.[protected], Ms. Shiksha is calling 2-3 times a day regarding payment of credit card payment. She behave very rudely.And her way of communication is not good. Dnt know why reputed bank like your appoint such executive. I am filing complaint against her.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Request you to mail us at [protected]@hdfcbank.com along with your card details and contact details. Kindly mention Ref ID-TTU[protected] in the subject. Will take it up on priority.

            -Anay
            HDFC Bank Customer Assistance
            Customer care calling from no.+61606161, mr dhamu regarding payment of credit card payment. he behave very rudely.And her way of communication is not good. Dnt know why reputed bank like your appoint such executive. I am filing complaint against her.
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              S
              shagun1705
              from Bengaluru, Karnataka
              Feb 14, 2016
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              Address: 560078
              Website: www.hdfcbank.com

              HI,

              For the passport application i require a photo passbook from hdfc bank which i cant get which fails me to apply the passport.
              how much does it concerns to attest a photo on the passbook when i went personally to appy for it on branch
              It utterly disappoints me to select HDFC BANK public sector banks are better in service and serves the purpose.
              Shagun
              Cust id 54672261
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                saumya ranjan
                from Pune, Maharashtra
                Feb 13, 2016
                Resolved
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                Resolved

                With heavy dis-satisfaction and mentally harassed I am writing this mail to you.

                I had applied for personal loan from your esteemed bank on 25th Jan 2016(via application number:[protected]. The same application was declined as it didn't met with internal criteria norms.

                I checked with the representative via whom I had applied the loan, as per the status it was declined because of credit outstanding I had against my name as per CIBIL report. I asked can we have the BTE option over the same. The representative gave a positive nod and said he need to re-login the application form.

                I believe if re-submission of application takes place a new ref id is messaged(This was the first mistake as I didn't receive any message).

                I provided with all my card statements, card's front page, loan statements to the person on 2nd Feb 2016. I have been following the person but every-time I call I get a response that "its a forward case". I don't understand what a forward case is.

                Whenever I call the executive he won't respond. Sir what I had been asking is "Is there any progress going on the BTE option or just fooling around me."

                After so many followups I got a response from the executive that, I need to submit the checks and sign the BTE form. I did the same. But from that moment I haven't heard any updates. Whenever I called the executive I was getting a response that "Sir we are discussing". If you are discussing why did you took the checks...

                Sir actually, I haven't thought of this sort of response from your side. But I am getting the same.

                The name of executive from whom I took the application:

                Nitin
                Ph: [protected](Pune)


                Sir, Kindly help me in this issue. I didn't expect this sort of response from an esteemed bank like yours.
                Mar 7, 2019
                Complaint marked as Resolved 
                no reasons
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  marcusdom1
                  from Hosur, Tamil Nadu
                  Feb 13, 2016
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                  Address: Chennai, Tamil Nadu, 600100
                  Website: HDFC

                  Dear Sir / Madam,

                  I, Marcus Dominic Gonsalvez, part of the HR department at A Reputed IT company where most of our employees bank with HDFC would like to bring to your attention an incident which has happened to me. I have been a loyal customer to HDFC for the past five years and have no regrets till date.

                  Recently however I received a text message (on 12th Feb) informing me that my old credit card ending with 3028 will be deactivated from 11th April. Unfortunately I have not requested for any new credit card. Later that evening I got a call from an HDFC employee (Aswini) stating that I will be getting a new credit card with enhanced limit. After verification only she informed that there is 6 monthly fee tagged to the card and then she transferred the call to another department. Unfortunately the call got cut.

                  This morning again I got a call from her and I informed her that im not interested in taking this new card because I didn’t apply for it neither does it benefit me in any way better than me existing card. She said that she already processed the document and cant revert back to my old/ existing credit card.

                  I request you to please help me retain my existing credit card so that I do not have to change over to the new credit card. Looking forward to a positive response from your end.

                  I have raised a grievance request in the web site as well. If you can help with any poc from HDFC, I will be at most grateful to you.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Request you to please mail us at [protected]@hdfcbank.com along with your card details and contact details. Kindly mention Ref ID-TTU[protected] in the subject. Will take it up on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    K
                    kusuma manu
                    from Kunnamangalam, Kerala
                    Feb 13, 2016
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                    Address: Bangalore, Karnataka

                    We have made a payment which was for the cheque bounce in 07.01.16 and we were told we will receive noc in 15 days and we still haven't received it.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Request you to mail us at [protected]@hdfcbank.com along with your card/A/c details, issue and contact details. Kindly mention Ref ID-TTU[protected] in the subject. Will take it up on priority.

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      pramodkhandla
                      Feb 13, 2016
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                      Address: Bhavnagar, Gujarat

                      I had surrender my policy before 4 months wit all forms, neft men date, since four month I am trying to get my money, but no resp once from company
                      HDFC Life customer support has been notified about the posted complaint.
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                        G
                        Govindarajan Raman
                        from Mumbai, Maharashtra
                        Feb 13, 2016
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                        Address: Mumbai City, Maharashtra, 400081

                        My new upgraded credit card was returned despite my mother available at house. The PIN has been delivered to my mother at my registered address where as Card was returned undelivered. Your representative came to my office at now Chembur got my signature on upgrading of card application which has not been recd by your credit card team as advised.
                        Mob no. [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We have taken note of your comments expressed with regard to the dispatch of your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                        -Anay
                        HDFC Bank Assistance
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                          S
                          Saam Pc
                          from Bengaluru, Karnataka
                          Feb 12, 2016
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                          Address: 560021

                          Applied for credit and submitted the docs and gotta verification calls fa 6 times.and 7th time wen i got I got the info frm executive as the card shd b delivered to my office o home address .so I requested to my home address and he told withn 7 days it will b delivered and I got a details wit 16 digit num also.so this things hpnd on Jan 9th...and I shd got card on 17 th...afta tat wen i call they say its in progress..so wrong committent by bank afta collecting all my docs ...and wenva I do call they say its in progress and progress..so its nw more then a month still it's in progress..bad service...just playing wit customers...cos this I cnt able to apply in other banks also...u gvb my app num is CC25526497 CNTC:[protected]...always wen I call thy say its in process, as the verification team says it will b delivered just misguiding the customers
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Request you to please mail us at [protected]@hdfcbank.com along with your card application details and contact details. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            spuranam76
                            Feb 12, 2016
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                            Address: Visakhapatnam, Andhra Pradesh, 530009

                            I am writing in context with my Policy Number or Client ID 11332743. Refund for lapse policy.
                            Details
                            Policy Number or Client ID: 11332743
                            Full Name of the Life Assured: Saratkumar Puranam
                            Date of Birth: 20 Dec 1976
                            Name of Beneficiary or Nominee :NEEYATHA Puranam
                            Premium amount: 25000.00
                            Communication Address: FLAT 401 HIG 30 Sri Ganesh Nivas Marripalem VUDA Layout Visakhapatnam Andhra Pradesh 530009

                            This has been initiated in July 2015. I have sent the required documents by courier to the destination address
                            HDFC Standard Life Insurance Company Ltd.
                            Lodha Excelus 13th Floor Apollo Mills Compound
                            N.M. Joshi Marg Mahalaxmi
                            Mumbai 400011
                            Maharashtra India

                            Here are the courier details
                            1. Name of the courier Professional Couriers
                            Tracking Number BNS1019283
                            Delivered on Wednesday July 08 2015
                            Time 16:20:05

                            2. Courier Details
                            Tracking No H49645938
                            Courier Company DTDC
                            Delivery Date 26th Oct 2015

                            3. Courier Name Professional Courier
                            Courier Tracking Number THN[protected]
                            Delivery Date27th Jan 2016
                            Time 18:01:29

                            I have received confirmation that all the documents are received by HDFC Life. Customer service had responded to my email for few days. After that they stopped responding to my emails.

                            Till now I did not receive the amount and response from HDFC Life about the amount. Till now I did not have any hassles with HDFC this is the first time I am facing an issue with HDFC because of this i lot all the faith on HDFC and it also same as other other banks.

                            As a last hope I am sending this note to the grievance. Kindly take necessary action and provide the amount at the earliest.

                            Thanks in advance for your help

                            Regards
                            SaratKumar Puranam
                            HDFC Life customer support has been notified about the posted complaint.
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                              K
                              KPW
                              from Mumbai, Maharashtra
                              Feb 12, 2016
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                              Address: 400081

                              I, Kishor Wankhede have made my credit card payment on 6th Feb 2016 by cheque. After six (4 working) days the cheque payment has not yet been cleared.Kindly give the details about the payment by cheque and please clarify of how many days payment by cheque process is taken.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Request you to please mail us at [protected]@hdfcbank.com along with your card details, payment details and contact details. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

                              -Anay
                              HDFC Bank Customer Assistance
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                                pal.ajay19822
                                from Bhilwara, Rajasthan
                                Feb 12, 2016
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                                Address: 110092

                                I have a credit card for hdfc bank, due to my job change I shifted my self from Delhi & NCR to bihar. I called to Bank regarding change of address so that I will be able to make payment but they said they can not change as bihar is not in there service area I asked to send bill through email but as till today not a single bill as send out on my email. Suddenlly they Mr. yogendra bhati Debt Management Risk Management
                                hdfc bank gurgaon Cell Number:- [protected] alled to my Father and abused him, used very bad language.
                                HDFC Bank customer support has been notified about the posted complaint.
                                settlement my account
                                Dear Customer,

                                Regret the inconvenience cause. Request you to please mail us at [protected]@hdfcbank.com along with the complaint reference number if you have any, your card details and contact details. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  chepury.bharathraj
                                  from Visakhapatnam, Andhra Pradesh
                                  Feb 12, 2016
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                                  Address: Hyderabad, Andhra Pradesh, 500055

                                  Hi Every one,

                                  HDFC bank has been debiting cash from accounts for encashing cheques from non home branches and is mentioned under the above narration

                                  This deduction is NOT INFORMED VIA SUBSCRIBED SMS SERVICE and one has to view the account summary in internet banking.

                                  These kind of service charge deductions are not mentioned during transaction either by the bank employees or by the bank people at the time of account opening where they are interested in popularising their mobile apps and the glorious benefits of salary account.

                                  Why this will be happening without intimation ?
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Request you to please mail us at [protected]@hdfcbank.com along with your account details, charges details and contact details. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Hi Anay,
                                  i sent you a mail with account details and ref no. and date of transaction. Please check it.

                                  Thanks in Advance
                                  Bharath Raj
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                                    Firanlal
                                    from Delhi, Delhi
                                    Feb 12, 2016
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                                    Address: 495450

                                    Dear Sir/madam,

                                    I will pay my HDFC Life insurance Policy No.: 14957849 | Plan: HDFC SL Sampoorn Samridhi have paid on 10.02.2016 at 10:22 AM. Payment acknowledgement received but i have not receive to my payment receipt pls conform my policy status & please send a soft copy of the premium receipt my mail id .contact my phone no [protected], for tax show.

                                    thanks.

                                    Regards
                                    FIRAN LAL
                                    Mail ID: [protected]@gmail.com
                                    [protected]@ntpc.co.in
                                    Mob:[protected]
                                    HDFC Life customer support has been notified about the posted complaint.
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                                      PPrabhakar
                                      from Kolkata, West Bengal
                                      Feb 11, 2016
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                                      Address: 700156

                                      Hello Sir/Madam,

                                      Many a times I am getting irrelevant calls from some phone numbers, about loan, offers, etc.., irrespective of I have a DND activated on my mobile.
                                      Today I got a call about registering for some illogical things, which is chargeable, and when I rejected for the offer, they said that my credit card will be declined.

                                      Please help me, as I don't want to get into any these kind of calls.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Request you to please mail us at [protected]@hdfcbank.com along with your card details and contact details. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Suresh Chellam
                                        from Mumbai, Maharashtra
                                        Feb 11, 2016
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                                        Address: Mumbai City, Maharashtra, 421301

                                        HDFC home loan executive sagar and AMit took all document and cheque saying if loan amount is less the money will be adjusted in my account and I can take 3 part amount

                                        after the processing fees deducted from my bank saying it is not refundable and i had to take loan amount in one go

                                        my fees also sucked my HDFC Bank and Thley have not given my loan yet

                                        will any one help me to save me from this HDFC Robbing me
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Aditya Rao ([protected]@hdfc.com) for resolution of your query/complaint.

                                        -Anay
                                        HDFC Bank Customer Assistance
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