HDFC Bank Complaints & Reviews

Hi,

I had an salary account with Hdfc 4 yrs ago ( was working with Barclays) and now I am getting the text message with the negative balance on it and had a word with the customer service who knows nothing and simply put on hold or disconnected the line. Sometimes they asked me to visit the branch and when I did, they asked me to pay the balance first. But why would I pay the balance which is not mine. Trust me I am not liable for the single penny on this account, neither I will pay this balance which is not mine. As that is not my balance and I am requesting for the closure of this account Asap or filing a fraud claim against Hdfc for harassing and just keep putting negative balance on the account . I do not have any relation with HDFC bank neither I ever wanted, not even in near future. Please Close any open account with HDFC, as I declare fraudulent account with HDFC. please help
I am enclosing the details: HDFC Rajouri Garden New Delhi 110027
Hdfc Account number: [protected]

Ref: SA/HDFC/CON/Credit Card/2313/FEBRUARY/2016 Date: 15.02.2016

To,

KUNDAN KUMAR SINGH


HDFC Bank Credit Card Number: 517652XXXXXX3867 (AAN #[protected] Claim Amount: Rs. 95661/-

Dear Sir,
Sub: Conciliation/Legal Proceedings.


Under instructions from my client M/s HDFC Bank Ltd., having its office at M/s.HDFC Bank Ltd., having its branch office at #7 & 7/1, Centilion Building, Lalbagh Road, Near Richmond Circle, Bangalore - 27, I have to address you as under:


1. In accordance with the records of HDFC, for the credit card availed by you are liable to pay an amount Rs. 95661/- .due as on date


2. HDFC Bank further states that you have failed to pay the outstanding and had been evading the payments due in respect of aforesaid credit card, In spite of several repeated requests, reminders and personal visits by the representatives of HDFC Bank, nor you have come up with any proposal for repayment of outstanding accumulated in the aforesaid credit card As of today, you are due and liable to pay to HDFC BANK an amount of Rs. 95661/-, towards the credit card availed by you.


3. Since the matter has now been referred to us, for Conciliation Proceeding under the provisions of Arbitration and Conciliation Act, 1996 before initiating legal proceedings both Civil and Criminal. Therefore, we advise you to come over to meet the officials of the Bank at HDFC Bank Ltd, #7 &7/1, Lalabhag Road, Richmond Circle, Bangalore -560027 on 24.02.2016 from 11.00 AM to 4.00 PM. The concerned officials of HDFC BANK will be present while conducting conciliation proceeding in order to arrive at a mutually acceptable settlement for the aforesaid loan.


4. In the conciliation proceeding, we would like to know your difficulties in making payment, and also would like to bring about an amicable settlement, mutually acceptable for which your co-operation is required.


5. In case, you fail to respond to this notice by appearing for conciliation, the HDFC BANK will be constrained to proceed against you legally, entirely at your own risk as to costs and consequences thereof.


Note: For further clarification you may contact Abdul Saleem on [protected]/ [protected].

Myself Muneendra. account holder of hdfc bank, Adyar branch. [protected]- HDFC Account Number and Customer ID:51023416.
Account holder name- Muneendra. Pattipati. On 10th feb'16 they have debited Rs.5000.00, debited from my account without any authorization I Don't have Paytm account. Some unknown user track my hdfc debit card they will purchase of INR 5000.00 on 10 Feb, Product ID(483683) I saw in my transactions Please check. I am not done any online purchase. Request to you Please refund in my account. How can i keep a track of account balance...

Hi,
I have done a mobile recharge to (BSNL) of amount 79, for which I have received a message saying "transaction failed for some reason". Since I was in urgency, after some time I tried once again, which was left unsuccessful.
But after more than 2-3 hours I have received message saying "mobile recharge is initiated and sum is deducted" (twice). Which says I got 79+79 158 deducted. In which 79 went useless because of your false information.
Thank god I din't try 3-4 times.
I lost my money inspite of showing "transaction unsuccessful" which forced me to try twice.
Kindly look through it.
Account no. [protected]

Thanks in advance,
Anoop S

Hi,
Sir
I have submit closer form last 14 day ago but till now any employee not taken I want close my account with immediate effect. please help me.
Branch Chawdi bazar new delhi
Cust I D 60678756
Account holder agi enterprises

My credit card has not been working since the past 6 months and none of the customer care executives are responding to my calls..the hdfc ludhiana team is just not helpful.. Please help.. Asap

Hdfc very good bank, but your customer care executive force to sale insurance very worst, speaking also bad she contact in this no [protected] very bad speaking i feel bad pls take necessary action

Hi Team,

I Deepak Maini, credit card number-[protected] am writing to you regarding a big concern I am facing.

I have changed my JOB and was at home past 40 days. My salary account is already in negative …… and my account has been put on hold. I am in the process of settling my credit card with interest and did not make payments from the last one month as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 8 years.. I am trying to reach the collection department for the settlement of the card since last so many days but all in vain.. One another day, one of the customer care exec took my complaint and told me I will receive a call within 4 hours, but no one has called me till yet. Even nobody bothers to receive calls on the numbers-[protected]/02/03/04..

Please release the account and remove the lien option because I don't think it’s possible to survive without salary.
Without any notification, my account has been lien.
I really need assistance because I am in great trouble. I have to pay my Home Loan and CAR Loan EMI’s
Really, really look forward to you for some assistance..

Thanks,
Deepak Maini
[protected]

Hdfc life insurance Agents are selling the plans by saying with a very good offers like credit card with 10lacks limit and some journey plans free and cashback of 50% . Once customer stuck in the plan then again and again no response when customer calls him . example of one agent
Vinay[protected] Delhi

Customer care calling from no.[protected], Ms. Shiksha is calling 2-3 times a day regarding payment of credit card payment. She behave very rudely.And her way of communication is not good. Dnt know why reputed bank like your appoint such executive. I am filing complaint against her.

HI,

For the passport application i require a photo passbook from hdfc bank which i cant get which fails me to apply the passport.
how much does it concerns to attest a photo on the passbook when i went personally to appy for it on branch
It utterly disappoints me to select HDFC BANK public sector banks are better in service and serves the purpose.
Shagun
Cust id 54672261

With heavy dis-satisfaction and mentally harassed I am writing this mail to you.

I had applied for personal loan from your esteemed bank on 25th Jan 2016(via application number:[protected]. The same application was declined as it didn't met with internal criteria norms.

I checked with the representative via whom I had applied the loan, as per the status it was declined because of credit outstanding I had against my name as per CIBIL report. I asked can we have the BTE option over the same. The representative gave a positive nod and said he need to re-login the application form.

I believe if re-submission of application takes place a new ref id is messaged(This was the first mistake as I didn't receive any message).

I provided with all my card statements, card's front page, loan statements to the person on 2nd Feb 2016. I have been following the person but every-time I call I get a response that "its a forward case". I don't understand what a forward case is.

Whenever I call the executive he won't respond. Sir what I had been asking is "Is there any progress going on the BTE option or just fooling around me."

After so many followups I got a response from the executive that, I need to submit the checks and sign the BTE form. I did the same. But from that moment I haven't heard any updates. Whenever I called the executive I was getting a response that "Sir we are discussing". If you are discussing why did you took the checks...

Sir actually, I haven't thought of this sort of response from your side. But I am getting the same.

The name of executive from whom I took the application:

Nitin
Ph: [protected](Pune)


Sir, Kindly help me in this issue. I didn't expect this sort of response from an esteemed bank like yours.

Dear Sir / Madam,

I, Marcus Dominic Gonsalvez, part of the HR department at A Reputed IT company where most of our employees bank with HDFC would like to bring to your attention an incident which has happened to me. I have been a loyal customer to HDFC for the past five years and have no regrets till date.

Recently however I received a text message (on 12th Feb) informing me that my old credit card ending with 3028 will be deactivated from 11th April. Unfortunately I have not requested for any new credit card. Later that evening I got a call from an HDFC employee (Aswini) stating that I will be getting a new credit card with enhanced limit. After verification only she informed that there is 6 monthly fee tagged to the card and then she transferred the call to another department. Unfortunately the call got cut.

This morning again I got a call from her and I informed her that im not interested in taking this new card because I didn’t apply for it neither does it benefit me in any way better than me existing card. She said that she already processed the document and cant revert back to my old/ existing credit card.

I request you to please help me retain my existing credit card so that I do not have to change over to the new credit card. Looking forward to a positive response from your end.

I have raised a grievance request in the web site as well. If you can help with any poc from HDFC, I will be at most grateful to you.

We have made a payment which was for the cheque bounce in 07.01.16 and we were told we will receive noc in 15 days and we still haven't received it.

I had surrender my policy before 4 months wit all forms, neft men date, since four month I am trying to get my money, but no resp once from company

My new upgraded credit card was returned despite my mother available at house. The PIN has been delivered to my mother at my registered address where as Card was returned undelivered. Your representative came to my office at now Chembur got my signature on upgrading of card application which has not been recd by your credit card team as advised.
Mob no. [protected]

Applied for credit and submitted the docs and gotta verification calls fa 6 times.and 7th time wen i got I got the info frm executive as the card shd b delivered to my office o home address .so I requested to my home address and he told withn 7 days it will b delivered and I got a details wit 16 digit num also.so this things hpnd on Jan 9th...and I shd got card on 17 th...afta tat wen i call they say its in progress..so wrong committent by bank afta collecting all my docs ...and wenva I do call they say its in progress and progress..so its nw more then a month still it's in progress..bad service...just playing wit customers...cos this I cnt able to apply in other banks also...u gvb my app num is CC25526497 CNTC:[protected]...always wen I call thy say its in process, as the verification team says it will b delivered just misguiding the customers

I am writing in context with my Policy Number or Client ID 11332743. Refund for lapse policy.
Details
Policy Number or Client ID: 11332743
Full Name of the Life Assured: Saratkumar Puranam
Date of Birth: 20 Dec 1976
Name of Beneficiary or Nominee :NEEYATHA Puranam
Premium amount: 25000.00
Communication Address: FLAT 401 HIG 30 Sri Ganesh Nivas Marripalem VUDA Layout Visakhapatnam Andhra Pradesh 530009

This has been initiated in July 2015. I have sent the required documents by courier to the destination address
HDFC Standard Life Insurance Company Ltd.
Lodha Excelus 13th Floor Apollo Mills Compound
N.M. Joshi Marg Mahalaxmi
Mumbai 400011
Maharashtra India

Here are the courier details
1. Name of the courier Professional Couriers
Tracking Number BNS1019283
Delivered on Wednesday July 08 2015
Time 16:20:05

2. Courier Details
Tracking No H49645938
Courier Company DTDC
Delivery Date 26th Oct 2015

3. Courier Name Professional Courier
Courier Tracking Number THN[protected]
Delivery Date27th Jan 2016
Time 18:01:29

I have received confirmation that all the documents are received by HDFC Life. Customer service had responded to my email for few days. After that they stopped responding to my emails.

Till now I did not receive the amount and response from HDFC Life about the amount. Till now I did not have any hassles with HDFC this is the first time I am facing an issue with HDFC because of this i lot all the faith on HDFC and it also same as other other banks.

As a last hope I am sending this note to the grievance. Kindly take necessary action and provide the amount at the earliest.

Thanks in advance for your help

Regards
SaratKumar Puranam

I, Kishor Wankhede have made my credit card payment on 6th Feb 2016 by cheque. After six (4 working) days the cheque payment has not yet been cleared.Kindly give the details about the payment by cheque and please clarify of how many days payment by cheque process is taken.

I have a credit card for hdfc bank, due to my job change I shifted my self from Delhi & NCR to bihar. I called to Bank regarding change of address so that I will be able to make payment but they said they can not change as bihar is not in there service area I asked to send bill through email but as till today not a single bill as send out on my email. Suddenlly they Mr. yogendra bhati Debt Management Risk Management
hdfc bank gurgaon Cell Number:- [protected] alled to my Father and abused him, used very bad language.