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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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HDFC Bank reviews & complaints page 1361

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B
bunty_khusbas
from Mumbai, Maharashtra
Jan 21, 2016
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Address: 110046

My phone [protected] is on full DND. Also my number is registered in DND with HDFC despite this, HDFC bank representatives still calls me to sell Credit Card or Loan at least 4 times a day. I am very much fed up. Could you please suggest to register a case against the bank in consumer court to ensure that they do not call me again?

Recently I have received calls from following numbers of HDFC
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I can provide you a list all those numbers but then this area would not have enough space to take down all the numbers from which HDFC calls me.
Dear Customer,

We will investigate at our end and get back to you regarding marketing calls received for credit card product. Meanwhile please confirm the exact loan product details for which the calls are received (i.e home loan, personal loan etc)

-Anay
HDFC Bank Customer Assistance
Its regarding Personal Loan
Despite complaining about the calls and SMS I again got a call from HDFC regarding Personal Loan. I am now very angry and HDFC is not stopping calling me for Credit Card or Personal Loan. Consumer Complaints Forum could you please step in and suggest how to file a case against HDFC and teach them a lesson?

I got call from below number regarding Personal Loan
[protected]
Dear Customer,

We have taken note of your comments expressed with regard to the call that you had received and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance
On 28th January I received a call from HDFC Bank abusing me and threating me to take a credit card of HDFC Bank. Given below is the number details.

Number: [protected]
Date: 28th Jan'16
Content: Threating me for making complaint and abusing me and forcing me to take Credit Card.

Can you please take necessary action against this number?
Today I got a call from HDFC Bank for Personal Loan. Can you please clarify despite complaining why are you still calling me?

Call Details:
Number: [protected]
Date: 3rd Feb'16
Content: Personal Loan
On 6th Feb'16 I received a call from [protected] regarding HDFC Credit Card. Can you please clarify despite complaining why are you still calling me?
Is there any update on this?
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    B
    bk sdrdo
    Jan 21, 2016
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    Address: 600002
    Website: hdfcbank.com

    Name birbal kushwaha
    Emp id 134480
    resignation date 16 november 2015
    Got salary for november month 8099/-
    leave in november 3days (aprox)
    I complaint on 20january 2016 then after our manager told me he recieve mail from hr department informing that i got full salary for november that is why my full settlement has been delayed. I inform him i got only 8099 /- then he told i have to repay to hdfc bank 6000/- (aprox) then only i can get final settlement.
    My questions
    1. When did hr department get my document?
    2. Why did they inform me so late (after 65 days)?
    I am living without money. And taken debt to friend with promise that i will return soon after getting pf. I am jobless. I have option "cant do only die"
    My requests
    If really i got extra salary then debit to my salary account. It will go to negative balance when pf will come required payment will automaticaly deducted.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ratna veer
      Jan 21, 2016
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      Address: Rangareddy, Andhra Pradesh, 500072
      Website: Hdfcbank

      MY Credit card # - Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”-Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”-Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”-8330

      Hdfc credit card department marketed the Qatar airways international ticket booking upto 50% discount offer with no promo code assigned . When called up the customer care they were asking to contact qatar airways directly as they are unaware about the offer and its details.
      I booked my ticket on hdfc cc from india to US in qatar airways with no single penny discount.
      When contacted qatar airways they say as hdfc is third party we are no way involved with it.
      Hdfc management is fooling the customers by sending the wrong sms and cheap market tricks which does not exist in real and the customer care executives are unaware of the offers of what its company is providing.

      HDFC management is completely unethical with cheap marketing tactics, I have savings, cc accounts from past 10 years, i will be closing all those immediately.

      When called up the customer care to update my mobile number, they were asking to go to bank and submit the form if that is the case, then why is netbanking required, stop advertising we are online and we provide the services online which is of no use. When providing the new accounts for corporate employees they are not worried about any formalities, policies and rules they gives us the ATM cards, accounts on the day one we join the company without we going and visiting the banks.

      Request to customers to stay away from hdfc.

      Regards
      Ratz
      [protected]
      Dear Customer,

      Dear Mr.Ratnaveer, we have taken note of your comments expressed with regard promotional offer and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

      -Anay
      HDFC Bank Customer Assistance
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        T
        T Manikandan
        from Mumbai, Maharashtra
        Jan 20, 2016
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        Address: Mumbai City, Maharashtra, 410206

        I came to know that the maturity value of the above policy is Rs.49746/- against the Premium of Rs. 100, 000/- paid by me and I lost approx. Rs.51000/- . When your approached me for taking the policy, he has promised me that I will get good return against this policy. On his promise, I have taken the policy and I lost the entire money. I don't know what to say and it is a huge loss to the poor people like me. I will advice my friends and relatives that not to invest in any of the HDFC's scheme. Please check and revert back to me.
        HDFC Life customer support has been notified about the posted complaint.
        I have not received any response about complaint. I think, they are not interested to look into the matter.
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          Nishant14186
          from Jaipur, Rajasthan
          Jan 20, 2016
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          Address: New Delhi, Delhi, 110092

          Sir,
          My name is nishant chaurasia I am hdfc bank customer. I am being absued from hdfc bank customer executive Mumbai office her name is roopali ([protected]). She is abusing me again and again she is making me mentally sick.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We would like to inform you that the Contact number provided by you does not belong to HDFC Bank.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Ashway
            from Hyderabad, Telangana
            Jan 20, 2016
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            account No. [protected]oo
            Unethical behaviour in customer dealing.Travelling India I decided to renew my fixed deposit at HDFC branch Ramphal chok sec.7 Dwarka, New Delhi. Mr Manager had no time to attend me, receptionist told me come three days before maturity date. She told me that it will be renewed on old interest rates. On 3rd Jan 16 I was told interest rates will be 8.25%. I have received now FD rate on much lower rates.There has been no acceptance to my complaint by their webside
            There seems to be serious issues with customer services, disappointing with clients dealings, I may never visit this branch ever again.
            Thanks
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We understand that our official Mr. Anup Jain has contacted you via e-mail on January 22, 2016 and addressed your issue regarding Fixed Deposits.

            You may contact him on [protected] for further assistance.

            -Anay
            HDFC Bank Customer Assistance
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              nnraju
              from Mumbai, Maharashtra
              Jan 20, 2016
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              Address: Nellore, Andhra Pradesh, 524423

              I have questioned hdfc bank on what interest you are collecting amount from me, which are higher side, so they finally told to pay 93600/- for a total of 119000/- so that my due will be cleared.So I have paid the same in 6 equal installments, but till now they had not given me loan clearance certificate and moreover in CIBIL it is showing settled, which is effecting my further loan processing. So I want to complaint on bank and total account details required on my credit card that i have paid against my payment.
              Dear Customer,

              Request you to email us at [protected]@hdfcbank.com along with your card details, contact detail and your complete issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will check and revert to you on priority.

              -Anay
              HDFC Bank Customer Assistance
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                H
                harshit_ved
                from Chennai, Tamil Nadu
                Jan 20, 2016
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                Address: Bareilly, Uttar Pradesh, 243122

                Hi,

                I have my Salary Account in HDFC since 2012. Account No is [protected].
                On 18th Jan, 2015 Rs. 1145/- has been deducted from my account with the transaction code " INTER-BRN CASH CHG INCL ST & EC 160116 ". I want to know why this has happened and that too without informing me.
                I want my money back in my account. Please look into this matter asap.

                Thanks,
                Harshit
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  bk sdrdo
                  Jan 21, 2016
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                  Address: 600002
                  Website: hdfcbank.com

                  My name is birbal kushwaha emp id 134480 i resigned job on 16 november but i did not recieve full settlement.Name birbal kushwaha
                  Emp id 134480
                  resignation date 16 november 2015
                  Got salary for november month 8099/-
                  leave in november 3days (aprox)
                  I complaint on 20january 2016 then after our manager told me he recieve mail from hr department informing that i got full salary for november that is why my full settlement has been delayed. I inform him i got only 8099 /- then he told i have to repay to hdfc bank 6000/- (aprox) then only i can get final settlement.
                  My questions
                  1. When did hr department get my document?
                  2. Why did they inform me so late (after 65 days)?
                  I am living without money. And taken debt to friend with promise that i will return soon after getting pf. I am jobless. I have option "cant do only die"
                  My requests
                  If really i got extra salary then debit to my salary account. It will go to negative balance when pf will come required payment will automaticaly deducted.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jan 22, 2016
                  Updated by bk sdrdo
                  [protected]@hdfcbank.com is invalid email address
                  Dear Birbal,

                  We request you to mail us at [protected]@hdfcbank.com for further assistance.

                  -Anay
                  HDFC Bank Customer Assistance.
                  Given email address is invalid
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                    R
                    Ravin Oza
                    from Ahmedabad, Gujarat
                    Jan 20, 2016
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                    Address: 380007

                    Kindly note that my name is Ravin P. Oza. My credit card number as given on above.
                    I used credit card facility since 5 years long. I have HDFC youngster Policy. My policy payment was through credit card from 02 years. But in December 2014 my last payment of Rs. 2148/- was not done through card. But in the same month I refuge autopay facility through card. Then on 09/01/2015 I paid advance to direct HDFC SL YOUNGSTAR SUPER PREMIUM Policy no. 15666627 through Cheque No. 105559 of Rs. 24000/- (12 Months). You can check with your staff also. I hereby attached Receipt no. A8846800 for this. Now your team force me to do payment to their credit card department also with same transaction. I gave my card payment already by alternate means. I confirm that card is still in my possession. Day by day yours amount occurs & now reaches 7268.94 INR including late fees, payment charges & etc...
                    So now card is suspended & invalid for use. I send credit card disputes form many times. But regret to inform you that in the absence of a desirable response regarding clear the payment for this credit card. Then amount of Rs. 7530 as Ò€œHOLD FUNDÒ€ was direct debit from my account. Beside of this doing you deduct Rs.940 also from my account without information. Pls credit my full payment against this soon.
                    Also you put my name in the list of defaulters. Why should I pay to both sides for same? I have neither authorized nor participated in this transaction. Please waive all the charges that you put on it. Otherwise I would take legal recourse action under applicable sections of the law to seek redress for dues outstanding on credit card account. Last time I send dispute form on Sep-15. But there is no replay on it. I suffer from last 8-9 months on same issue. I gave my payment direct to consignee. Pls look into the matter soon & relief me as early as possible to active my card soon as I am your customer since long time. It is not acceptable from your side.
                    Yours Sincerely,
                    Ravin P. Oza
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      s.sAHA_2015
                      from Bengaluru, Karnataka
                      Jan 19, 2016
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                      Address: Bangalore, Karnataka, 560076
                      Website: www.hdfcbank.com

                      Hi, I want to share the pain o[censored]sing HDFC CREDIT card with the readers to alert them. The customer Care of HDFC does not bother to answer the customer queries. I even reached the Principal Nodal officer, but none is bothered to look into customer issue.
                      The customer Care cuts the call on face if they are not bothered to answer.
                      The HDFC Credit Card customer service has degraded infinitely with time. A simple password reset is also not done properly, and they are unwilling to also give the proper bill details in query.
                      I am going to drop the HDFC Credit Card service.
                      NEW USERS PLEASE BE CAREFUL BEFORE TAKING HDFC CREDIT CARDS.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Saha,

                      Apologies for the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with card details, concern and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                      -Anay
                      HDFC Bank Customer Assistance
                      This is Autogenerated reply, they will even not reply to mails. ### bunch of crooks...!!!
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                        A
                        Apurva Bajpai
                        from Mumbai, Maharashtra
                        Jan 19, 2016
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                        Address: Pune, Maharashtra, 411057

                        Hi, recently I have been charged with NRI 520, under narration "DC INTL POS TXN MARKUP+ST". I had not made any transaction .This is totally not acceptable, a bank just cannot unnecessarily keep on detecting customers money
                        HDFC Bank customer support has been notified about the posted complaint.
                        @hdfc bank - I want my money back, its a scam from your side and the internet is flooded with it.
                        Dear Apurva,

                        Your email has been received vide ref id[protected]. We will respond to you in 3 working days.

                        -Anay
                        HDFC Bank Customer Assistance
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                          jayathi0304
                          from Mumbai, Maharashtra
                          Jan 19, 2016
                          Resolved
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                          Resolved

                          Address: 612001

                          I availed a personal loan (No : 3529465 ) from hdfc bank. I was prompt in repayment of dues. For the past three months, due to my personal problem i was unable to pay my due on date. Yet i managed to pay the dues within 10 days from the actual due date. But, hdfc bank sent agent to my home and started harassing me and my husband . My actual due date is 7th of every month. On december 2014 my emi bounced and a agent named mr. Kannan s came to my home and shouted like anything and spoke illegal words. I told him that i will pay day after tomorrow. He accepted and went from my home. The next day he came and started harassment. He saw my children and asked me " you know to [censored], but don't know to pay the money you owe". I don't know what i will do if you fail to pay within an hour. I was very much ashamed of this word and was about to commit suicide. But now living for my children. Hdfc bank collection agents are not gentle . They are very rude and don't know how to treat customers, especially lady customers.
                          Jan 22, 2016
                          Complaint marked as Resolved 
                          They called me and assured to take necessary steps to take action against the executive who misbehaved.
                          Agent Name : Kannan S
                          Agent ID : KANN140477
                          Agency Name : Excel - Trichy
                          Dear Sudipta,

                          Your email has been received by our senior management team. They will respond to you shortly. GRCA: APW[protected]MP.

                          -Anay
                          HDFC Bank Customer Assistance
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                            namrata_3
                            from Hyderabad, Telangana
                            Jan 19, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400078
                            Website: www.hdfcbank.com/personal/customer-centre

                            Hi Team,

                            I had applied for a Gift card by netbanking through hdfc netbanking facility.The gift card didnt got delivered and then i applied for the cancellation and the refund of the amount from Gift Card .

                            Its being a month already when the card got returned back still i didnt got the refund back.
                            I have visited the nearest bank so many times.(KanjurMarg Huma, Mumbai Maharashtra)

                            Regards
                            Namrata Mishra
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Namrata,

                            We are unable to track the card details basis the reference number given by you. Please mail us at [protected]@hdfcbank.com from your registered email id with your account number from which the amount was deducted and registered mobile number.

                            -Anay
                            HDFC Bank Customer Assistance
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                              ravijoshi0718
                              from Bhavnagar, Gujarat
                              Jan 19, 2016
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                              Address: Rajkot, Gujarat, 360005

                              My Payment was rejected by VISA saying that there was a NETWORK error, and I was informed after 4 Days and there was no Communication from HDFC BANK CREDIT CARD regarding this. I have been charged LATE fee and Interest would also be charged. In such a hightech companies like VISA has a NETWORK ERROR for whole day and they reject the Payment. This is not acceptable. Plz do the necessary.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Rajiv,

                              Request you to write at [protected]@hdfcbank.com along with card details, concern, charges levied and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                aniltirupathi
                                from Pune, Maharashtra
                                Jan 19, 2016
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                                Address: 411057
                                Website: hdfcbank.com

                                Hi, My name is Anil, I took credit card from HDFC bank and when i lost my card i have called customer care and update them the same and the same day itself cleared what ever amount said by customer care but after 3 months they have started calling me saying that some amount is pending and i asked them for some statement . After that they did not do any call for 2 months and again started asking same thing when will you pay the amount it will increase every month with adding interest if you are not paying, the interesting part is for the block card they are showing some amount asking me to pay with interest and they don't have any statement why it was pending. please help me how to proceed. Thanks alot for your help Anil
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Anil,

                                Apologies for the inconvenience caused. Request you to direct your query to [protected]@hdfcbank.com with your card number, contact deatils, concern and charges levied. Kindly quote the reference ID- TTU[protected] in the subject line of the mail. Will check and update on priority.

                                -Anay
                                HDFC Bank Customer Assistance
                                [protected] is my card number, Kindly check and let me know
                                [protected]
                                Still no response from bank but getting 15 to 20 calls daily, no one is ready give statements but asking me to pay the amount.
                                Kindly respond as soon as possible
                                a guy called me and said he is calling from HDFC bank regarding this complaint and asked for my debit card details when i gave him my debit card number, he started asking for CVV. I just disconnected the call and called HDFC customer care to complaint about this, they said its a fraud call and will investigate.
                                I don't know, why i am not getting any response from Bank but regularly they are calling me. Please provide me some statements or please suggest your team not to call.
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                                  purir57
                                  Jan 19, 2016
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                                  Address: Kota, Rajasthan, 323305

                                  Sir, my auto loan acc.no. 28685759 of car rj o9/ua 5331 from hdfc shoping center kota branch raj. month dece.-15 and jan.16. I deposit cash in branch with in 8days. jan-16 ECS not posted by hdfc bank on due date 5th january-16. I continue recieved sms due EMI and overdue amount on18 jan-15 I was deposite cash On 13 jan 16. Rajendra puri kota Raj.
                                  Please check my loan account and remove unwanted due amount.
                                  Thanks.
                                  Dear Rajendra,

                                  The payment made by you has been creditted to your loan account. For further assistance you may write to us at [protected]@hdfcbank.com.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    subodh arun dixit
                                    from Ahmedabad, Gujarat
                                    Jan 19, 2016
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                                    Address: 416008

                                    Policy No.: 13344898 | Plan: HDFC Young Star Super Dear MR Subodh Arun Dixit, Your premium payment of Rs. 20000.00 towards the above mentioned policy has been successful on 07/01/2016 at 11:41 AM. A soft copy of the premium receipt will be available on www.cp.hdfclife.com within 2 working days. In case you have paid the premium in advance, the premium amount will get settled in the policy only on the premium due date. BUT STILL, UP TO DATE I HAVE NOT RECEIVED THE RECEIPT OF THE PREMIUM I HAVE PAID
                                    I have paid Rs 15080 & Rs 15080 towards Policy No 14499866 and 14499890 on 7th July 2016, but still up to date I have not received the receipt of the premium I have paid.

                                    thanks
                                    Hi Dhiren, we would like to confirm that we have received the premium receipts have been uploaded on My Account. You can retrieve the same from My Account for your perusal. Thanks - Ameiya. HDFC Life.
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                                      schitreddy
                                      from Hyderabad, Telangana
                                      Jan 18, 2016
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                                      Address: Rangareddy, Andhra Pradesh, 500079
                                      Website: www.hdfcbank.com

                                      Hi...HDFC bank recently reduced reward point value for my credit card without even notifying me. Initially it was 400rs for 1000 reward points. Now it bacame 250 Rs for 1000 points. As i had reached out them they told me that it was reduced by considering market.This is too ridiculous "I should get What ever i had been assured"
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Never go for HDFC
                                      Dear Customer,

                                      Request you to email us at [protected]@hdfcbank.com along with your card details, contact detail and your complete issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will check and revert to you on priority.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        rohit16
                                        from Mumbai, Maharashtra
                                        Jan 18, 2016
                                        Resolved
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                                        Resolved

                                        Address: 411047

                                        There are wrong HDFC home LOAN account numbers reflecting in my CIBIL report.

                                        I have never taken these home LOANs and when I raised a dispute with CIBIL regarding these account numbers, they say that HDFC bank has responded saying that these accounts are correct.

                                        I have been chasing CIBIL from the past 2 months but still all efforts in vain. They keep replying with that same BS that they only update information provided by financial institutions.

                                        Please note that I have been facing mental agony because of this and I am going to sue HDFC for this. You guys then decide whether it's CIBIL's fault or HDFC's fault.

                                        I am also going to send this email to Aditya Puri (MD of HDFC bank).

                                        Fed up of this CIBIL & HDFC.

                                        Here are the home LOANs that are reflecting incorrectly in my report -

                                        1.[protected]
                                        2.[protected]
                                        3.[protected]
                                        4.[protected]
                                        5.[protected]
                                        Jun 1, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 13, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Rohit,

                                        We request you to kindly send us your details like mobile number and email id so that we can address your concerns effectively.

                                        Regards,
                                        Team HDFC Home Loans.
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