HDFC Bank Complaints & Reviews

11 jan 2016 57360325 i keep calling customer service and it never reaches to their phone executive. wen it reaches phone executive after 1 or 2 hrs of trying, he puts u on hold or gives u reply which is not satisfactory

I would like to lodge my complaint against the HDFC Credit Card division for spoiling my social reputation by reducing my CIBIL rating. 1) IC approached the Bank for the Home loan with my all documents to approve the loan & came to know my CIBIL rating is not good due to some pending issue with HDFC. 2) I personally visited HDFC Golf Course Branch to investigate the matter & requested Abhishek Dutta ([protected]) about said matter. As per him nothing is pending in my name. 3) Wrote mails to [protected]@hdfc.com & got call that Rs. 1000/- against HDFC card in 2004 is pending and now requesting me to pay Rs. 3400/- without any proof even after number of reminder mails. Now my questions with HDFC are: 1) Why HDFC approved my loan in 2006. & 2012 and not raised this during said loan. 2) Why HDFC Bank is not sending me proof, if any. 3) Why HDFC wake-up now after 12 years when I personally approached their Golf Course Road branch. Appreciate if you can discuss with HDFC Higher authority and take necessary action for mental harassment.

I undersigned am holding demat account 2069330 with HDFC securities.I have received sms from NSDL that split shares of indian terrain fashions has been credited in my account but the same is still not reflecting in my portfolio.Request to look into the same since it has been a long time Name. Sowmya santosh kamat Email. [protected]@gmail.com Trading a/c no with HDFC securities. 2060330

We are s.b. a/c holder in HDFC Bank since long and bank Based on value of our deposits parked with bank have given us status as CLASSIC CUSTOMER. we received mail from bank as under "Dear Meera Kulshrestha, Thank you for choosing to be a part of the HDFC Bank Classic Banking programme. We trust you are aware of the host of benefits you enjoy as a part of this programme. The Key Benefits which you enjoy include: Waiver of charges for Non-Maintenance of the required Average Monthly Balance (AMB) on all accounts held saving you up to Rs. 5400 per account annually 25% Lifetime waiver on Locker charges saving you up to Rs. 1450 annually Discounted pricing on Demat Account Annual Maintenance Charges saving you Rs. 150 annually Preferential pricing on Loans, Foreign Exchange (upto 5 paise better than card rates) and more. Waiver of charges on a host of services Digital convenience with NetBanking (175+ transactions), MobileBanking (80+ transaction), AAG App and more. Great discounts and CashBack offers with PayZapp and SmartBuy. For example, 10% instant CashBack* on eBay & Rs.1000 CashBack* on MakeMyTrip Dedicated Personal Banker to take care of all your banking requirements Free Platinum Chip Debit card saving you Rs. 750 annually Delivering best-in-class products and services to you at the best possible rates is our constant endeavour. While you enjoy all these benefits at great discounts unmatched by competition, the bank will be introducing a nominal fee of Rs.100 per quarter as a Programme Management Fee from January'16 while we continue offering our existing services. We look forward to your continued support. Kindly contact your Personal Banker Gajendra Singh Jhala at [protected] for any clarifications or more information on the programme. Warm regards, Nitin Rao Head - Private and Premium Banking" In mail they have mentioned various benefits being classic customer which are not availed by most of customers and status of classic customer given by bank due to value of deposits parked by us in bank and not asked by customer . Now after a long time they are imposing management charges which is not reasonable. Bank is already earning on our money.and compensating by way of benefits to their classic customers. Submitted for information and corrective actions in favor of citizens. Regards Meera Kulshrestha Arvind Kulshrestha

My credit card due date is 25 every month but dec-2015 I pay the same on29 dec due to bank holiday from 24 to 27 . I receive my salary on 28 Dec and pay credit card bill on 29 Dec.but you charge late fee why.please waived the same and please change my credit card bill due date 25 to 30every month because I receive my salary on 27th every month.So please resolve the issue. Regards Sunder Singh Adhikari

Dear Sir Mai Chhotelal Azad patel apni wife Arti kumari ke liye HDFC ERGO General insurance company limited se ek health insurance liya hu jiska Policy no-[protected] hai aur meri wife on Dated-01/10/2015 ko tabiyat kharab hone ke karan Lotus hospital jhunsi me admit karna pada jiska intimation maine turant HDFC ERGO company ko kar diya tha aur meri wife hospital me 05/10/2015 tak admit rahi aur bad me discharge hone ke bad maine claim kiya jiska mera CCN No-RR-HS[protected] hai uske bad HDFC ERGO ko jo bhi document chahiye mai sabhi document submit kar dene ke bad Date-07/01/2016(Approx 3 months ke bad) ko mujako letter issue karke by mail inform kiye k aapka claim cancel kar diye hai jiska payment apko nahi milega aur jab mai HDFC ERGO ke customer department me call karke puchha ki aapne mera claim cancel kyo kar diye to unka ye answer hai ki Aap admit huye ye sach hai lekin Apko Hospital ne Dhoka diya hai aapko doctor ne apna paisa banane ke liye five days admit rakha tha aisa hamko laga hai isliye HDFC ERGO apke claim ko cancel kar diya hai jiska claim apko nahi milega aisa HDFC ERGO ka statement hai lekin mera kahna ye hai ki isme sir meri kya galati hai. Isliye mai apse request karta hu ki sir mera claim muje dilwane me meri help kare sir. Regards Chhotelal patel [protected], [protected], [protected]

Hi, I have i want to inform you that i have a personal Loan A/C[protected]. I am getting threatnig calls to pay outstanding balance today only. Before proceeding further let me clear that these guyes are not have any identity that they are employees of HDFC Bank. 2 Month before someone Mr. Bhosle came to my home and statrted shouting in front of my door and when I requested him not to shout, he threaten and said whenever he find me outside my home or office he will break my hands and legs. Even he threaten my 8 year daughter that if I doesnt pay the outstanding they will bit me hardly. I was very feared and called up the police on #100. As soon as they came to know the cops are arriving in some time the ran away. Post that I launched a official police complaint against the three persons at Dighi Police Chwoki. Police called up on their mobile phones but nobody answered there calls. After a week one of HDFC employee Mr. Pravin came to my house again and requested to clear the debts. However I had long discussion with him about all my financial condition and he asked me to pay atleast 1000 rupees per month. I paid the same. He as well asked me to pay 1000 rupees until I could manage the money to clear the outstanding and I agreed upon and paid it for 3 months. Meanwhile, they called up to my parents who are leaving far from Pune and asked them to pay the outstanding balance. Also threaten them to bit me. Also they called up my cousin and asked to pay the outstanding. Also called up to my HR and asked them to cut off the outstanding balance from my salary. These all illegal activities are to be prevented somewhere by the HDFC Bank. Today I again got the call from someone Mr. Balaji ( Mo.No. [protected]) who threaten me for the outstanding, I requested him to wait till 20th Jan 2016 so can manage some money, however he threaten me to pay the amount on Monday 11th Jan 2016 morning which is at all not possible for me. If you have all my contact details and communication address, why are you calling my parents and relatives. I would like to clear some doubts. 1. From where the got contact numbers of my relatives & HR? 2. Do thy have a right to call may parents and daughter? 3. Do they have rights to shout in front of my door? 4. Do they have permitted by Bank to threaten the customers? I am getting threatening calls from your bank to clear the outstanding they are pressurizing me and threatening my family members to clear the outstanding today only but I am going through some financial crises and can't able to pay. IF THEY CONTINUE TO DO SUCH ILLEGAL ACTIVITIES, LET ME INFORM YOU THAT I WILL COMMIT SUICIDE AND THE TOTAL RESPONSIBILITY WILL BE YOURS I.E. HDFC BANK LIMITED. I again wanna clear that I AM WILLING TO PAY YOUR OUTSTANDING BU WILL REQUIRED SOME TIME, MEAN WHILE I AM READY TO PAY WHATEVER I CAN MANAGE, CAN BE RS. 1000 or RS. 2000 whatever I can manage. Awaiting for your correct action to stop these abnormal behavior from your employees. Thanks, Shekhar Sharma #[protected] sharma.[protected]@gmail.com

HDFC Bank has just introduced charges for its "Preferred" customers - those who maintain a high balance (Rs 2 lakh upwards) in their savings account or fixed deposits (Rs. 15 lakh upwards). The charges are Rs. 100 per quarter.

Tuesday 5th January Hdfc bank team holds the money without any intimation. When I contact the cs team then they mention that the Credit card team holds the money. How can my savings account money be hold by the Credit card team. I have already escalated the issue in Twitter too - ref ID[protected]. Please look into this case on top priority as I need to pay my loans and credit card bills from that money and release my money on priority. Regards

I have updated my Aadhar No. through net banking to my Savings account of HDFC Bank (Vapi - Gunjan Branch, Gujarat) through Net Banking on 31.12. 2015 as per their instruction and I got the message at that time that Updation of Aadhar No. is Success and you will get confirmation message within 4 working days. But still today no information is there. This is not the first time. Same thing happened earlier also when I tried it and time and again message is coming to update my Aadhar No. To enquire about it I had telephoned to Phone Banking service of HDFC Bank but they ask me to go to the nearest branch for it. But they can not tell me the reason why it is not updated. If I have to go to the nearest branch then what is the meaning of Net Banking and why they are announcing that one can update Aadhar no. through net banking ? Name - Rthindra Nath Karmakar Mobile No. [protected] e-mail ID is RN.[protected]@hubergroup.in

Hi, Amazon.in has initialized the return of Rs. 299 on 24th Dec. The refund number is[protected]. I didn't receive the refund. My email id is ishita.[protected]@gmail.com

Dear Sir/ Madam, I have got HDFC Ergo health insurance policy for my family with my credit card. However I want to cancel HDFC Ergo Health suraksha &insurance policy. Because my company has provided the insurances for every one, so Please cancel the Policy as fast as possible because I am not able to pay my installments and debit the amount back to MyCredit card. POLICY NO:[protected] (Health suraksha) Credit Card # [protected]

My claim ref is C[protected], dated[protected]. Surveyor inspected the vehicle Bolero TN 22 CE 7788, on 19th December Saturday. Till today no further response with regard to further action from the Insurance company. Repetaed reminders have not yielded any result. By Sivagami Subbaiyaa ( cell [protected]). This was my complaints dated 29th December 2015. HDFC ERGO General Insurance Customer Care's Response, Dec 29, 2015 Dear Mr. Sivagami, Thank you for sharing the required details. We will look into the matter and get back to you shortly. Till today, ie upto 8th Januay 2016, no response from HDFC ERGO General Insurance. It is very bad. I don't know what is the meaning of their response dated 29th December 2015, viz, "we will look into the matter and get back to you shortly"

Respected Madam/Sir, This is in regard of my Insurance Term plan (HDFC Life Click 2 Protect Plus) which I purchased through Policy Bazaar from HDFC Life. They chased me like anything to buy the policy and purchased it in mid November 2015 with my consent. Also I have my all tests done till till the beginning of December 2015. Now I am struggling to receive my policy which has not been received yet. I have sent endless reminders to both (policy bazaar and HDFC Life) with lots of calls to their customer care but there is nobody who can confirm when I am getting my policy. Its almost more than 45 days I have paid the full amount of policy. My humble request to you is to show me the right path either to surrender this policy or get it issued to me asap. Regards Ishwar Dutt [protected]

I have tried a lot to cancel my card through various ways; first I send mail from official id was am receiving you bill regularly. Then also I come to know from your customer care that I have to give official letter in branch, I send my person with letter and got receive from you bank itself. Then I come to know it was rejected because my signature is mismatching so you have cancelled the request. Then also I send the same letter duly signed along with Pan Card. Now they were telling to attend personally. Any consumer should not be getting harassed like this any more so that am put up this complaint with consumer protection, against mental and physical harassment getting from HDFC Bank.

Hi Team, I am Ravi Inder Singh, I applied for personal loan from Bank Bazaar, and my case was handed over to HDFC bank, I reside in Pune and the branch which was holding my case was Viman Nagar Branch, Pune. Their agent named Nitin was holding the case. 1. They assured me that I will get the loan on the very first day. Then their person came to collect documents, all documents were good. But the person told me that they need company HR letter for address proof. I collected and sent that to Nitin (Nilesh.[protected]@hdfcbank.com). 2. He told that day that my company (eclerx services Ltd.) is in their ‘c category’ so will not be considered. So I applied for LIC policy worth Rs. 6000, and provided to Nitin. Then he said, I will surely get the loan. All this took around 10 days. 3. All these days I was in regular contact with Nitin. Then there were festival holidays and I dint disturb him. I was to get married on 1st January 2016. On Sunday, 27th December, a person came for verification, he also assured me that I will get the loan. 4. I called Nitin on 30th and asked about loan. He laughed shamelessly and said that he will call to me and let me know about the approval of the loan, and will get the amount in my bank next day. 5. I waited whole day on 31st keeping trust on Nitin, but neither he messaged me or called me telling about the status. On 4th January, when I called him, he said, my phone was switched off. On 30th, I messaged him that, I am getting married on 1st, and I need this money urgently. My question is that, when I needed the money that urgent, how can I keep my phone switched off. Apart from that he had my email id. He could have dropped a mail to me. 6. Before that, Whole time he kept saying, I will surely arrange loan for you. On 6th January, when he came to know that I have logged a complaint against him, he called and said, why I logged a complaint. Is this an attitude for a customer representative. It was my marriage. If my friends would not be having money too, it would have been drastic time of life for me. Please consider the severity and let me know why on 8th December, when I applied for loan, within 10 days, it was not told to me that I will not get a loan.

Hello I have received Hdfc titanium credit card saying I got it in lucky draw for women's day and for free without any service tax. Later kishore an executive of Hdfc bank called me to explain a policy hslic policy. So he came home and told me bout policy. 3 years minimum policy and 20000 rs policy per annum. So he told I just need to pay approx 2000 per month via credit card. Unaware the use of credit card I said OK as its like savings. Because of him my life is in danger now. This fellow told me only those two things. He dint even explain about concept of emi. For 2 yrs I hav been paying amount very promptly and never missed. So aft 2 years they say my credit card outstanding dues are 40000(.20000*2)When I payed promptly every month and hslic also received my policy amount how can this be possible. As my credit card limit is 60000 I started receiving calls frm bank asking fr dues payment. I rejected paying and complained in consumer court. Later on I received mais from Deepa who s manager. Asking fr payment. And later in some cal I was told that fellow dint convert my policy payment into emi. Because of him I fell info troubles. I used to work at that time with less salary and thought I could save money. 60000 is a big matter for me unlike Hdfc bank gets money cheating customers like this. Since August the issue has been dragged n my outstanding dues are 62000 now. Also Deepa manager kept on sending copy paste mails addressing other customer instead of me to my mail saying they ll get back within 7 days and after seven days she used to say they won't accept my request of not paying dues for not fault of mine. And finally she said 50% ll be given back. I dint accept for that too. Finally I said 10000 s what I can pay. Am married now. I am not working. For not my mistake I still said I ll pay 10000. Not accepting she told I need to pay 35 000. I complained in call to Mumbai team. Piu das s manager who dealt it. Later she forwarded mail to concerned team n I received mail from Geeta and I got same reply. Getting back in 7 days. After 11 days I got copy pasted mail saying they ll give money back of 20000. I never used credit for any purpose because I dono how to use it. Because of that kishore man I am blamed to pay amount now. I just used credit card for only hslic policy payment. And I did till before issue is raised. And in October my Hdfc bank has 12438 rs which was withdrawn by credit card people with out giving me notice. No body gives proper response. I want to speak to higher authority. Give me a valid solution. I now say I can pay 20000 out of which 12000 s withdrawn. So remaining 8000 s what I can pay. Since starting I was asking for settlement but they r not doing it. Please give a solution.

Hi, I have applied for loan and as per their requirement i have given all the doc required. But after few days they called me on their office (Rajouri Garden, Ansal tower 10 floor) today (06th Jan) and asked me that one of my doc was wrong and in return of that they asking Rs. 3000/ to issue the loan. But one of their employee Mr. Jay is arguing and shouted on me that i have to deposite the amount now else we send my profile detail to civil. I asked him to talk to me in polite way, but his behavior not changed any more. Now i want apology letter from there side and. As i am genuine customer of hdfc bank and paying all EMI on time without any bounce. Please send me apology letter from bank side and ask there employee do not argue with customer and talk to them in polite way, Thanks

Sir i payed insurance through netbanking onlineservice on december 23nd 2015 butnot yet the sum of amout not transfer hdfc standerd life insurance policy number[protected] the sum of amount stoped by techprocess no[protected] my contact number [protected] my mail id [protected]@gmail.com please convey the mesage in two way

I want to cancel my credit card (credit card no. :- [protected]) due to heavy charges. please cancel my credit card.