HDFC Bank Complaints & Reviews

There was a fraud transaction of Rs.4000/- done on my HDFC account on 05th Dec'15 for which the complaint was raised with HDFC Bank. The resolution TAT decided by HDFC / RBI(I'm not aware) gave me the resolution date as 09th Jan'16. The resolution I got was that without Debit card & ATM Pin transaction can't be made. Now this is what was challenged. In this resolution provided the concerned person from HDFC was not even aware of the other bank's name where the transaction was done. So taking a month's time to resolve, they are not in aware of the bank's name. I escalated this to Chairperson & MD & some one from their team asked me to for 04 working days which has passed. Hence out of mental torture & frustration I'm escalating this to ensure none of the other customer face this & my issue gets resolved at the earliest.

Hi Concern, My name is Nitish Ghai. Today around 17000 from my HDFC savings account was put on hold with regards to non-payment of Credit Card dues. This is completely illegal. This cannot be done without my information. When I called HDFC people today, no one was able to give me proper reply and the kind of rude people you employ, only god can save HDFC bank. Also if there was any issue with my credit card, I should have received a call from you for settlement. I was ready for that. But without my information and authorization, money from my savings account cannot be directly taken. This is breach of security and personal information. This is not acceptable. Also they told me that I will receive a call from some department but i did not receive any call. I am ready to go ahead with settlement for the pending dues. These things need to be talked about but directly hacking my savings account is direct piracy. I also told previously to your bank people to convert this in EMI. They told me it will be done but never was. This is real torture. This will directly be due to the inappropriate actions taken by HDFC bank.I want this to be resolved today and want my money back. This is a mental trauma that I m going through since morning.

Never dare to take any insurance from HDFC life. The whole company is there to do cheating. Never trust even their employees they all are fraud. They have cheated me with insurance policy by providing all wrong information's. And eaten my hard earn money.

14jan2016 I got a text that :Dear customer, A/c xxx8595 charged Rs.687 for non maintenance in NOV 15. Pls maintain req bal to avoid charges. For details visit Branch/ Netbanking/ website with in few seconds again received same text charged Rs687 for DEC 15. I'm clear that its been over 1Year i've used this account since I left my company and this account should have changed into savings. But the charges made for NOV15 should have notifiedearlier itself I would have deposited enough cash to avoid the DEC15 charges. Now I want to know Do I need to pay for DEC15 also due to the miscommunication led by the HDFC Bank.

Good afternoon sir this is balamurugan from chidambaram my FC number 00334734 now im not worked in hdfc life past 4 yeras i was worked in hdfc now i want complaint details actually i was 2 time club member first club member for hdfc in chidambaram branch now there are not supported to me.i am waiting for ur call

I have paid my premium for year april 2015 and havent received premium recipt. Also when i tried logging in to online account locked and no one is answering the call to reset account . Cani have my latest premium receipt paid for 2015 and login details. Client ID: 59021801 Policy No: 15138077 Plan Description: HDFCSL Classic Assure

For the past 10-12 days, I had been getting calls from HDFC regarding their Regalia Credit card. The associate communicated to me that based on the "Excellent credit score you have along with the Salary structure" you are entitled for Regalia Credit card. which comes with benefits such as "Complimentary Taj InnerCircle Gold membership" etc. The card had lifetime free membership if I attached my Mobile post paid bill as a reference & paid it using the new card for 3 months continuously. However, on the day of collecting the papers they conveniently changed their statement saying that "Sorry for the miscommunication". We need two utility bills, else we can only give you a lower card with lesser benefits. This is a clear case of cheating new subscribers into the Bank. I am contemplating to taking a legal action against HDFC for the same.

Account number:[protected] I had initiated account closure with HDFC Bank back in the year 2014 as I had moved out of Kolkata where my account was opened through wipro bpo. However, HDFC Bank is now harassing me with negative charges stating they never received a request for account closure. It's been too long and I do not have an acknowledgement as well. Even after escalating this internally with HDFC they have not received this and have been charging me for non maintainance of account balance

Hi Sir/Madam,

My name is Mohandass David, I bought a new HDFC TIMES CARD credit card while Issuing the card they told the Health insurance is mandatory with this card and I confirmed for that and they debited the amount of RS.4579 and converted as an EMI of 12 month tenure(Loan No.[protected] and the documents are dispatched to my office address with policy number 90188475. And after some day some customer care executive called and they asks for confirmation of card activation, but I told them my card is already activated and they told that documents are just for policy details and that card is duplicate card the original card will be sent after your confirmation with the Mumbai team, and one representative will call you soon and you answer yes to all the questions and then only you can use your card. And I confirmed all the questions after some days they debited amount of RS.9173 from my credit card and they issued new policy with the HDFC ERGO numbered [protected], after checked my card statement I raised cancellation request(REF No. 13294902 and the latest is[protected] and then I got call from another HDFC team and they said you can't cancel the polity but the HDFC ERGO team confirms you can cancel your policy at any time, Kindly please cancel the below policy and refund my amount .


Policy Number: [protected]
Name: Mohandass
DOB: 04/06/1990
RTN: [protected]

Dear sir/madam

However i always used to keep 10, 000 plus in my hdfc account. In month of october&november, december due to some urgency i utilised amount from hdfc and my balance became less than 10, 000/-

Hdfc is chargeing me some approx 515&342 rs from last three months. They should have atleast intimate me.

Kindly find the below deduction transactions.

09 dec 2015 amb chrg incl st & cess for nov2015 09 dec 2015 515.25
09 dec 2015 amb chrg incl st & cess for oct2015 09 dec 2015 342.00
12 jan 2016 amb chrg incl st & cess for dec2015 12 jan 2016 681.70

The above following are the transactions that happened with out my knowledge. Kindly resolve the issue asap. Attached below are the details. Account name; prathap reddy y, account number; [protected], bank name; hdfc bank, ifsc code; hdfc0004220, branch name; agara junction branch bangalore. Now i want to refund back my money as soon as possible. .My contact no-+91-[protected].

14/01/2016 my atm card and my wallet lost with adhar card [protected] hdfc account : [protected] customer id: 50912213 obc acc: [protected] cust. id:29248135 name : makhan singh s/o munsha singh maur mandi I was gone in the prkash badal conference but my pocket is lost in that place . please block my atm card thankfull to you to all branch head

I am an HDFC BANK customer, I have my saving A/c. my a/c no is "[protected]"on 11/1/2016 RS-171 is deducted from my a/c for AMB CHRG INCL ST & CESS FOR DEC2015 .If i have my sallary A/c then How will u Deduct My Balance without giving Any Notice. Now want to refund back my money as soon as possible.My contact no. [protected]

This mail is regarding the imposition of fine of Rs. 360 for not payment of Swatchcha Bharat Tax of 7 rupees on premium payment. The details are : Policy No: 12400219 Name: Prateek Kumar Verma Premium paid: Rs 8611 Payment date : 18th Nov 2015 I have my policy number linked to my HDFC bank account for premiun payment. The amount showed for payament was as mentioned above which was paid by me before the due date. However, as told by the customer support today, a Swatchchha Bharat Tax of Rs 7/- was levied over the Premium which was not informed to me before. Due to non payment of this Rs 7/- as tax, a fine for approx Rs 360 has now been imposed over, along with sum assured reduced to 70001 form the original value. I had also made a call to the customer care to confirm the premium payment in November, and was told that the premium has been paid. The receipt was also mailed for the same. In today's call I was told that to pay the balance along with the fine to revert to the sum assurance as per original policy. Why was this due amount balance not communicate to me when I called in November to confirm the premium payment, neither was reflected in my linked account as due or summed together with the premium amount. Also find the screenshot of message received from HDFC. I would be happy to pay the balance amount but would not pay the fine as this is something not been informed by HDFC life and is company's fault. Please look into this and revert back my original sum assurance by accepting the balance of Rs 7.

I am having salary account with a/c no. -[protected] As I have checked amount of Rs. 1200 has been deducted from my account without any prior notification in regards to AMB CHRG INCL ST & CESS FOR NOV & DEC2015 How can you debit the amount without getting account holder consent. I want my money to be credited in my account as soon as possible.

On 31st December, 2015 I made a payment of Rs. 3200 against my old credit card number ending with 7089. This card account has been closed. When I called the customer care, they responded that my money would be credited to my new credit card number ending with 2334 withing 48 hours. It has been 15 days and the money is yet to be credited to my new credit card account. My repeated attempt to mail to HDFC through netbanking mail service has resulted in vain. I am feeling helpless at the pathetic dont-care attitude of the bank representatives.

Booking Status: HDFC Bank SmartBuy Ref No : [protected] Goibibo Ref Number: N6EM5Z5JI Booked Request ID : GOFLDAPIHDFC672a[protected] Booked on : 09-12-15 Status : Successful Cancelled Status: 28.12.2015 Booking Reference: M5Z5JI Status: CANCELLED Date of Booking: 09Dec15 Amount refunded from Travel site goibibo to Hdfc Smart Buy on 29th December, 2015. But I am not getting any refund status or response from Hdfc Smart Buy Customer care by email and phone. The toll free number is not working currently. Email sent several times but no response from there end.

Hi, From yesterday i have called some 20 times to your customer care number but i am not getting any response even if it is connected after explaining everything to executive the call will disconnect automatically. I just want a call from customer care so that i can explain my issues. From months the bank is charging wrong charges on my card i just came to know today. My contact number [protected], [protected]

Myself tanmoy dutta a salary account holder of hdfc bank lake avenue, kolkata branch. Account number is - [protected]. On 12th jan'16 they have debited rs.687.00 & 405.00 consiquently from my account without any authorization (amb chrg incl st & cess for nov2015 & amb chrg incl st & cess for dec2015). Request to refund the amount asap.

I am a HDFC account holder (Account NO:[protected]) . On dec 8, 2015 and Jan 11, 2016, total amount of Rs.1374 has been deducted from my salary account as "AMB CHRG INCL ST & CESS". also on Dec 21, 2015 INR of 458 has been deducted for debit card annual fees. now i want to revert all money deducted from my account.

I took hdfc titanium times credit card. but not able to avail offer in book my show . i am trying it for past 2 months. not even one time also the offer not got highlighted. iam really not satisfied with this card