HDFC Bank Complaints & Reviews

Hi Team,

I Sukanta Bagchi, credit card number-[protected] am writing to you regarding a big concern I am facing..

My salary of 35800 something got credited to my salary account and within 2 hrs the whole fund was put on hold..I am in the process of settling my credit card and did not make payments from the last two months as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 3 years..I am trying to reach the collection department for the settlement of the card since last 20 days but all in vain..Two days back one of the customer care exec took my complain and told me I will receive a call by 4-5Feb and this happened..No body bothers to receive calls on the numbers-[protected]/02/03/04..

Please release the funds because I don't think its possible to survive without salary..I understand the policies but the bank could have deducted the min dues..why the whole amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

I really need assistance because I am in great trouble..

Really, really look forward to you for some assistance..

Thanks,
Sukanta Bagchi
[protected]

I am an Nijith Marath and i am an HDFC BANK customer since last 5 years, my a/c no is "[protected]".

Rs. 687 was deducted on 6th Feb 2016 and Rs. 600 was deducted on 25th Jan 2016 in the name of amb cess.
On complaining the customer care inchrge directly refused to refund the money to me.
Unauthorised money in the form of amb cess is deducted from account every month. this is day light robbery by these white collar banks. they are stealing my hard earned monry.
I want my money back as soon as possible or else i will have to freeze my account with the bank. Thank you

Dear sir,
My self Bimal Kumar Das had paid My HDFC policy no[protected]Plan: HDFC SL Sampoorn Samridhi ) premium of Rs 30080/- on dated 29/1/2016 at 5.23pm. through Net Banking.But i had not received any Receipt of my payment.

Please look in to the matter and revert back.

Please sent my Receipt either by mail or by post.

My Cell no is [protected]

Regards,
B.K.Das

To
The Reserve bank of india .


Subject: complaint against HDFC BANK code 1359 court road (Amritsar) for giving statement to some one illegally .
Respected sir/madam.
I have an salary account no [protected] in HDFC BANK majitha road Amritsar . I am using internet banking from last seven years and didn’t put request for my account statement. The above HdFC bank branch having code 1359 generated my account statement by their employee having code M1186 on 31-july-2015 and given to some one without getting any request from me . so its illegal under IT section 72. Please look into the matter and intimate me .

Thanking you
Manpreet singh
[protected]
130 c gopal nagar
AMRITSAR

Sir,
We are very old customer in your bank, Bhawanipatna. For con-tuning
our regular customer we convert the same account into current
account.But it is regretted to inform you that our customer are all
from other state depositing cash in our account and same you have
collected huge amount of cash deposit charges.

We have many times inform to the bank and they assure us that they
will reimburse in our account.Now after our written complain on
03.12.2015 to the bank, Till now we have not get any response or any
assurance.

From the above i feel that bank is not interested in our any complain
and to keep our accounts further.detail of charges also we are
attaching in this mail.

Hence, we are requesting you to kindly take necessary action in the
above cited matter and oblige.

Thanks & Regards
Amit Agrawal ([protected])

FROM,
GAYATRI AGRO OIL & FOOD PRODUCTS
AT-PODKHAM, PO-SIROL, KESINGA
DIST-KALAHANDI, (ODISHA)

I applied for credit card in Jan16.bt they decline. so I calld 6161 n ask reason they sd nw I can't see any reason here n u will get recept on dat u will get reason..bt after 2 weeks I haven't received any kind of latter.so I calld on 6161 n ask, , they sd lyk last year u applied n It got decline.Dats y this tym also. So I ask dat u hv policy dat I can apply after 6 month n its almost more then a year, , bt he told Icant n hang up.
So I came in hdfc bank n call 6161ask reason bt they treatd me badly.n lie to me

Dear Sir/Madam,

Today HDFC Bank deducted Rs 687/- two times for AMB CHRG INCL ST & CESS. I am totally disappointed. This is my Salary account also. I dont know why they have deducted these money. My Account no. is [protected]. Branch Name: Agartala Branch. I need my money back

Recently I have cancelled a Ticket in APSRTC site to which payment is done initially using HDFC netbanking services.
APSRTC officials are telling that they have made the refund payment to me. Payment ID : 46534358. I havent recieved my Refund yet.
My Account No. :[protected]
Branch :KARAPAKKAM

I had taken an Investment plan( HDFC LIFE Guaranted pension plan). When I visted to HDFC bank branch( sector 40, Chandigarh) where your employee(Mr. Ramandeep convince me take this policy and told me that you have to pay time premium of Rs. 50, 000/- and after five you will get assured return of 5% per annum. My policy number is 18088892, starting date is 22/12/16. But when I got orignal policy at my home and after reading this policy I was shoked you have to pay till 5 years. Then call him and he told that I will put your policy on cancelation if you don't like it & I said please put it on cancelation. After 20 days he told me to go to HDFC INSURANCE HO at sector 43 for last stage of cancelation but when I went there with orignal policy & cancel cheque they told me that after 15 days we can't cancel this policy and they told directly we can't help you. I have three saving accounts with your bank with 5 FD's and this is the way you employees are treating with an old customer. HDFC bank is having so much reputed position in India and this is the service I am getting from your employees ITS A SHOKING FOR ME. I am a retired person I can't pay Rs. 50, 000 per annum so know please requested you to cancel my policy as soon as possible.
Regards
Yash Pal Mehndiratta
DOB 16/01/1956

I am a hdfc credit card holder.. I was calling customer care to know about my bill also I checked in my net banking and I did't get any detail. Call center guys disconnect my call over n over also didn't provide me correct info. We have to spend money to call your land line number and after listing to long IVR option once you connect, agent disconnected my calls multi-pal time. also I have to choose same info on IVR twice. Overall I am very mad about your services. Plese look into the matter.

I am still experiencing the worst service from HDFC life to get my money back.

Myself, Sheeba . I was holding 2 policies with hdfc and surrendered both on Jan 5th 2016 at Jayanagar, Bangalore Branch. As per the policy agreement this has to be credited with in 5-7 working days and I got one of the policy amount credited within 6 days. I was awaiting for the next and it didn’t come even after 2 weeks. I called the[protected] number and there was no update from them and just told its in progress. Since then I called them every day and one fine day someone told its ON HOLD due to address change issue. It was above my logic to understand how address change issue comes for a policy which was taken on the same day with the same details given for 2 policies and one got closed without any issue? There was no answer from customer care exe on this . Surprisingly you will never get any call in response for your grievance complaint as well and there is no direct number to call. Today its 30 days since I surrendered the policy and still no update on the money. Yesterday I came to know through one of the friend who works in hdfc that the branch asked for address change for one policy and the other one should be changed automatically, which was not happened in the system and head office with hold my money.
Question 1: if any issue, the customer should the first one to be informed- why this is not done even after a month ?
2. why there is no response for the grievance call / support mails?
3. Customer deserve an extra payout for the money they are holding illicitly .
4. why “ escalation “ matrix given in site is not working?
5. Unfortunately I am still chasing HDFC for my hard earned money …
6. Never ever recommend hdfc to anyone, it’s a lesson learnt.

This all started in Nov 2015 and till date there has been 17 mail exchanges between HDFC Bank represented by Manikandan who says himself that he is a Manager - Grievance Cell . I had a Jumbo loan for Rs 2707.75 PM with first EMI in Oct 2015 which got autodebit from my HDFC savings bank account on 26 Oct so I mistook that every 26th HDFC will debit but it is for 25th of every month. I took the responsibility and was ready to pay the penalty for it. On 26 Nov I spoke to the HDFC customer service and as per their instruction and email which I received from HDFC asking me to pay the due amount through ATM. So at 1130 am I made tthe transfer to my Jumbo loan account and got it acknowledged from them. I also asked them as autodebit failed on 25 Nov whether your team will try again today (26 Nov) and even if there is 1% chance I will deposit some amount as I have Home Loan EMI on 27 Nov. They assured as payment is done all has been sorted and you will be informed on penality later for the auto debit failure. But on 26 Nov evening after I left the office HDFC had blocked Rs 2707.70 from my savings account due to which my HDFC home loan got affected. On 27 Nov I have to make almost 100 calls to release the hold amount. After much fight it was released on 27 Nov evening. If I havent paid this Jumbo loan amount on 26 Nov they would have anyway put an hold to my account for that amount and my home loan would have passed through. Now I am not ready to pay any penality for the delay for Jumbo loan as this had affected my Cibil rating for my home loan failure. I was penalised for Rs 850 + Tax and was refunded for Rs 450 only. Now I want me entire penalty amount to be refunded but there is no proper response. My only query is when my account was filled at 1200PM on 25 Nov with Rs 5000 why HDFC did not block my account and why was it blocked on 26 Nov evening after I had settled my dues. I had never signed any paper with HDFC for autodebit from my savings account for the Jumbo loan payment. As per RBI Bank should not penalise if payment is done within 3 days and as this Jumbo loan is from my Credit Card this should been followed. I have been using this HDFC Card for 6 years from now and has been paying full amount without any due and i never expected this type of response from HDFC team.

Dear sir i want my getz car loan account statement till now my e mail id- [protected]@yahoo.Co.In and loan no. Is[protected]

I have applied a personal loan in HDFC bank recently 1 week back for 2 Lakh rupees


and My loan got approved and it has been credited in to my account on Monday evening (03/02/2016).

but out of 2 lakh rupees the bank people has deposited only 1, 93, 427 rupees to my account..

on this issue called the customer care people


They Said For Loan processing and other documentation charges 2100 has been debited and

the remaining whole amount 4, 365/- the bank people are saying for insurance it has been debited...


I haven't said to the bank people that i need insurance for my personal loan...


But With out My Permission They Directly Debited My Amount and Not giving Proper Response Now...


I called The Sales Executive Who is in touch with me Regarding to the Personal Loan Matter

and His Name is : Rajesh Manikker (Sales Executive person in HDFC).

and His Contact Number: [protected].


and Today also i have called that person but he is not answering to my call no.of times i called him...


And From Customer care People I got the Sales Manager Hdfc who approved my Loan

And he is also not giving proper answer...

his Mobile Number is :[protected]


So Please I sincerely Beg you to please consider My Complaint And Take an Immediate Action On This...


And Kindly Help me in Getting Back My Amount to my Account...


My Name: SAI SUNDEEP KUMAR . DARISINALA

Working For Capgemini

Hyderabad

My Mobile :[protected]

==============================

My Personal Loan Account Number For Your Reference is :37764343


Thank You

Recently I noticed HDFC bank illegally deducting amount from my account for last 8 years with unknown name in the statement. When I spoke to them, I was shocked knowing they were illegally deducting the amount. They opened Mutual fund account without my knowledge, and starting deducing every quarter. In my busy life, I couldn't talk to them, and found it was around 110 bucks initially. Recently I found they deducted 268 bucks, and shocked,...

Hi Team,

I have sent multiple reminders to HDFC regarding my Credit Card : 5520-XXXX-XXXX-3337 to get the CIBIL Correction from HDFC as I have paid the full amount long time back and already got the No Due Certificate from them.

I have been chasing HDFC people for a long time on emails as the phone number provided by them are never reachable[protected]/[protected] to contact.

I WANT THIS TO BE CORRECTED ASAP. DUE TO WHICH I HAVE BEEN FACING ISSUES TO GET A LOAN OR CREDIT CARD.

PLEASE LET ME KNOW IF MORE DETAILS REQUIRED FROM MYSIDE.

Regards,
ANUJ PRABHAKAR
[protected]@gmail.com
+91-[protected]

Respected Sir,

I want to highlight a clear case of rash driving by the below vehicle on 26/09/2015 at senapati bapat rd, pune.

Details:
[protected][protected]
Car: Indica vista
Color: White
Number : MH20 BN 9808
Time : 09:35 PM
[protected][protected]

The driver almost cut 3 bike riders from left including myself n we were almost down but managed to get balance.

When requested to drive with care the driver was abusive. Later, we realized he was drunk since he was smelling foul with alcohol odor.

Kindly suspend the licence of such driver since he could be responsible for many fatalities on the road.

The same was informed yesterday itself to local authorities but this was something even the RTO team should be informed, hence I have dropped the mail.

I have a personal loan in HDFC BISTUPUR, JAMSHEDPUR, I had sufficient in SBI account where my cheque is presenting ECS, I asked to SBI they have told HDFC not presented any cheque on 7.1.16 (it is my monthly installment date), I went to HDFC, they have told me to deposit eith fine, I have deposited RS.5530 INSTEAD OF RS. 4651. Pl. return this fine amount & adjust in next premium. Why such type of disturvance to customer. After 18 days they have given statement RBI Sequence no [protected] Return code 9. dt 7.1.16. But they have not presented ECS in my SBI.

Hi,
I received a start up kit for a Salary account in November. I have lost the atm pin and Internet banking pin(neither of which are retrievable over the internet- Surprisingly!!)
The customer care number 61606161 never answers the call..I think I have called them as many as 10 times and hold the phone for 10-15 minutes and then suddenly the call gets disconnected on it's own. (amazingly they know it will--hence a message comes every few seconds "if the phone gets disconnected due to technical issues at the Sp's end do call us again")

I went to 6th Block Koramngala branch and placed a request for an otp on Thursday[protected] and was assure i will receive it in 3 days. I haven't.
I would want to know how do I do my day to day transactions if the bank's customer relations are so pathetic.

I am dejected by the attitude/services provided by the bank and feel frustrated to be stuck with them!

I am associated with this group since last 10 years. I feel really disappointed with kind of phone banking service nobddy is responding.

Pls call on my cell no [protected]

sandip.maniyar