HDFC Bank Complaints & Reviews

I have order MI phone from the Amozon website on 16th oct 2015 and payment was made through the HDFC bank.They have mentioned that for this purchase I'll receive my cashback on 17th jan 2016.But not a single rupee I have received.

I have a HDFC account number : [protected]. 2 years back I was staying in one rental house. I had received a call from hdfc customer team and they told me that I can pay a BESCOM bill through HDFC. So then I updated my bescom account ID and set my account for manual payment. After that I used to pay bill and my friends and families bill through hdfc because that was a good feature. Now the HDFC changed manual payment option to autopay without informing me and they have deducted 5, 297.00. Rs.5297 is not my bill. Why the HDFC cheating this way without any notifications. This happened to my friends as well. They all are got shocked and started discussing about their money deduction. Requesting Consumer Complaint team to help me to get my money back. Some times I will add 4 to 5 bescom IDs to my account if they tell me to pay the bill. If hdfc changes this option to autopay without informing customers, do I need to pay all of their bills?

Dear Sir/Mam, I had purchse of Redmi 2 prime mobile from Amazon through debit card from HDFC. till date i didnt get cashback offer money which was actually to be deposited by 17 jan 2016 Amazon Order No.[protected]

Dear sir Kindly look into this matter and do the needful as the first time transaction got failed but my amount of Rs 600 had been deducted while paying the fees of C-TET 2016 through HDFC Payment gateway.I made the payment of Rs 600 through HDFC payment gateway from STATE BANK OF BIKANER & JAIPUR on 21th DEC but the transaction was not successful then again I made the payment through HDFC Bank Branch on 23 DEC and then the transaction was successful.MY ctet reg no is 70000790 .So I want my refund of Rs 600 which I made through HDFC payment gateway.. So I request you to look into this matter and do the needful on urgent basis. maitri deb [protected]

I am BHARATH.K.J I was worked with HDFC Bank as Branch Sales Officer at RASIPURAM Branch(Tamilnadu) and my Emp Code is 140516.I was quit my job at 21st JULY 2015 but still I have not getting my PF amount.Kindly help me to get that amount. My contact:[protected], [protected]@GMAIL.COM

Sir, I transfer money on 23 Nov. 2015 to the Account No.[protected] of ICICI bank IFSC coe icici0001144 Rs/ 9520. But Rupees are not transfered to this acount but decrease from my account . I call to sustomer care but they said money has been tranfered and setteled in 3 days but till now money is not receved back.please register a complain regarding the HDFC bank to give my money back. My Account No. is [protected] Name Santosh Mob. No./[protected]

Dear sir/madam, This is to complaint about cumulative debit of Rs 2513 since August 2015 from my account as charges for not maintaining minimum account balance in the bank. There was no prior intimation of the debit from the bank. The details are Name- Richa Mehra Account Number - [protected] Debit details August 2015 - Rs 399 September 2015 - Rs 399 October 2015 - Rs 513 November 2015 - Rs 515 December 2015 - Rs 687 Please refund the cumulative debit amount of Rs 2513 from my account since August 2015. I would have closed the account or maintained minimum balance in case of prior information by the bank before the debit. Regards, Richa Mehra Contact no- [protected]

Dear Sir, I want to transfer my existing home loan account to some other bank and for which i received offers from various other banks like canera, indiabull, hdfc etc. After going through all the offers, finally i choose HDFC bank. On 13 Dec 2015, finally i submitted my all the legal documents concerning to property, sale deeds, payslip, form 16 etc to the HDFC representative Mr Jayakumar along with Rs 12, 000 cheque. After that whenever i contacted to Mr Jayakumar in his cell no [protected] regarding the progress of loan application, he always said it will take few days and finally he said me to do contact with branch manager Mr Venketash on his cell no [protected] for further clarification. while contacting to Mr Venketash, he also gave silly excuses like there are many holidays in between that why it will take this much time. On 30 Dec 2015, i got message from HDFC, Marathalli regarding the receipt of application and he allotted me File No.[protected][ID:55384285]. On 9 Jan 2016, i got another message from HDFC in which wrote "PROPERTY OWNERSHIP DOCUMENTS REQUIRED" and for more information/clarification they suggest me to contact with Mr S NARAYANAN on[protected]/[protected]. As message is not clear so i contacted to Mr S Narayanan on 11 Jan 2016, but he was also not able to clarify what all documents HDFC actually required and he said to reply that mail that i have already submitted all the documents to HDFC executive so i did the same thing on 11 Jan 2016. But on 15 Jan 2016, again i got the same message from HDFC regarding "PROPERTY OWNERSHIP DOCUMENTS REQUIRED". while again contacting to MR Narayanan, again he was not able to clarified it and he said me if you are not satisfied with our procedure then send us a mail and take yours application back. Now, question is raised HDFC is such a big private bank and upcouse it name and fame is also very good in our society but still their employee provide such type of services to their customer. Mr Jayakumar to Mr Venketash to Mr Narayanan, Persons are keep changing but task is still not completed and moreover the way they behave with customer is such a low class which i can't explain in words also. Its my humble request to HDFC CEO or others senior officer please take care of yours staff and customer else its will take only few days to come down. Last but not the least if you (HDFC) are not able to provide me loan then also there is no issue as others are very much interested in me but please return all my documents back to me so that i am able to apply it in another bank. For any clarification please contact at any time. Awaiting for yours positive response. regards, sunil bhandari [protected] [protected]

I had surrendered this policy on 20.12.14 before lock in period and lock in period was over on 11.1.16. still i have not received credit in my account. Though i have called call centre, not sure when i will get credit in the account. Please expedite with the insurance company. I have logged this complaint, since i have not received amount. Policy no.14137516 Insurance company-HDFC Life. Due date-11.01.16. Name-Shreekar Vinayak Shanbhag. Please look into the same. Regards, Shreekar. [protected] / [protected]

Hi,

I would like to register a complaint (Legal Action) against HDFC bank, Please help how to proceed

They believe in addressing the concern only not in resolution

Last Email Sent to HDFC :
[protected][protected][protected]--------
Thanks for a big email without concerning my query..
Why should I pay the taxes?
Why I was billed after the expiration of card?
What can you do to fix the same?

Regards
Randeep

Sent from RediffmailNG on Android

From: "RPMC Senior Management"PriorityRedressalRPM.[protected]@hdfcbank.com
Sent:Sat, 02 Jan 2016 19:13:11 +0530
To: "rocky"
Subject: RE:'HBL=[protected]' source : customer review customer name: ? // AK
Dear Mr.,
This is with reference to your e-mail regarding your HDFC Bank credit card account .
At the outset, we are disheartened to note that your recent interactions with the bank have not been upto your satisfaction and sincerely regret the inconvenience you have been put through in the experience. We thank you for your candid feedback which helps us to evaluate and take required steps towards further firming-up our processes, as necessary.
To clarify your query on the payment follow up calls, we would like to clarify that your credit card was used for retail transactions . However, specific to repayments we were not in receipt of regular payment to cover even the minimum amount due resulting in invalidated of the card account. In view of the same, our bank representatives had attempted to contact you to remind you of the outstanding and facilitate payments towards the same. In this regard, we would like to reaffirm that the payment follow-up contacts (calls or visits) are undertaken by the bank in its due course of business to remind our customers about the pending card dues and help them to clear the outstanding payable. The same is not intended to cause any anxiety to you or your family members.
Having said so, we still regret for any inconvenience that may have been felt by you during the payment follow-up contacts and assure you that your specific feedback has been shared with the concerned as appropriate. To avoid further payment followup we request you to pay your balance outstanding dues within the payment due date. We seek your understanding in this regard.
We confirm that your card account stands invalidated and there is an outstanding of Rs. 55366.64 payable on your card account as on date. We request you to effect an immediate payment towards the same to preclude levy of further Bank charges. In the event you wish to arrive at a fresh settlement, we request you to contact our bank representatives at[protected]/66668102 or write to us at priorityredressalrpm.[protected]@hdfcbank.com for any further clarification / assistance with regard to your credit card.
Kindly note the query reference number for this correspondence is [protected].
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are also required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India); in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website www.hdfcbank.com for details of the Banking Ombudsman Scheme – 2006.
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Deputy Vice President
Service Quality - Credit Cards

HDFC has debited in the name of 3rd Party CASH TXN INC ST & EC 050116 from account without any intimation.Bank employees also did not give info on why the amount has deducted and what is the purpose.

Complaint regarding debit amount wrong reason while i was payment before due date reference mention below Company Name: HDFC Credit Card Card No: [protected] Payment Amount (Rs Ps): 2088.00 Payment Date: 25th December 2015 Payment through: State Bank of India Transaction Identification Number: ESBI[protected] pls reverse my debit amount

Dear sir I am one of your credit Card caustomer with Card ending 8872 From past one and half month i could not use my Credit Card once i am completing my payment process payment failed is coming simultaniusly msg in my inbox stateing transaction is denied due to security reasions please contact caustomer Care From past one month repetedly i am calling caustomer Care and asking to clear my issue there is no responce and repetedly i am mailing to caustomerservices email not even a single response received till date I am a great fan of HDFC services but this experience is vanishing all This will make a very bad impression in the market Please look into matter and try to resolve With Regards Nandeesh

Hi my card number 7016 mobile [protected] email id anoop.[protected]@yahoo.com
Amazon refunded an amt of 2099 on 31st december 2015 and 5099 on few days back but amount not reflecting in credit card account and i had received message from hdfc that amt in process but its more than 15 days

Respected team, My Self Ajit Agarwal My complaint is that i have booked my flight ticket from New Delhi to Pune on 28th July 2015 but unfortunately i have cancelled the same and I requested for refund but till today refund is not received despite of repeated request. Details are as below- Ticket No -1} HDFC Bank SMARTBUY Ref No:[protected]. Goibibo Ref No :G8H2R17L. Booked on:[protected] Ticket No -2} HDFC Bank SMARTBUY Ref No:[protected]. Goibibo Ref No :G82YIQ94. Booked on:[protected] Ticket No -3} Indigo flight Booking Reference: R69NJS. Booked On[protected]. Ticket No -4} indigo flight Booking Reference:JD2D3X. Booked On[protected] Sent from my iPhone

I have HDFC Account no. ([protected]). on dated 31.12.2015 I used netbanking for esic challan payment through SBI gateway. Amount rs. 63143 has been deducted from my account and payment for esic was not sucessful. Regards sarvesh [protected]

There was a fraud transaction of Rs.4000/- done on my HDFC account on 05th Dec'15 for which the complaint was raised with HDFC Bank. The resolution TAT decided by HDFC / RBI(I'm not aware) gave me the resolution date as 09th Jan'16. The resolution I got was that without Debit card & ATM Pin transaction can't be made. Now this is what was challenged. In this resolution provided the concerned person from HDFC was not even aware of the other bank's name where the transaction was done. So taking a month's time to resolve, they are not in aware of the bank's name. I escalated this to Chairperson & MD & some one from their team asked me to for 04 working days which has passed. Hence out of mental torture & frustration I'm escalating this to ensure none of the other customer face this & my issue gets resolved at the earliest.

Hi Concern, My name is Nitish Ghai. Today around 17000 from my HDFC savings account was put on hold with regards to non-payment of Credit Card dues. This is completely illegal. This cannot be done without my information. When I called HDFC people today, no one was able to give me proper reply and the kind of rude people you employ, only god can save HDFC bank. Also if there was any issue with my credit card, I should have received a call from you for settlement. I was ready for that. But without my information and authorization, money from my savings account cannot be directly taken. This is breach of security and personal information. This is not acceptable. Also they told me that I will receive a call from some department but i did not receive any call. I am ready to go ahead with settlement for the pending dues. These things need to be talked about but directly hacking my savings account is direct piracy. I also told previously to your bank people to convert this in EMI. They told me it will be done but never was. This is real torture. This will directly be due to the inappropriate actions taken by HDFC bank.I want this to be resolved today and want my money back. This is a mental trauma that I m going through since morning.

Never dare to take any insurance from HDFC life. The whole company is there to do cheating. Never trust even their employees they all are fraud. They have cheated me with insurance policy by providing all wrong information's. And eaten my hard earn money.

14jan2016 I got a text that :Dear customer, A/c xxx8595 charged Rs.687 for non maintenance in NOV 15. Pls maintain req bal to avoid charges. For details visit Branch/ Netbanking/ website with in few seconds again received same text charged Rs687 for DEC 15. I'm clear that its been over 1Year i've used this account since I left my company and this account should have changed into savings. But the charges made for NOV15 should have notifiedearlier itself I would have deposited enough cash to avoid the DEC15 charges. Now I want to know Do I need to pay for DEC15 also due to the miscommunication led by the HDFC Bank.