HDFC Bank Complaints & Reviews

I have updated my Aadhar No. through net banking to my Savings account of HDFC Bank (Vapi - Gunjan Branch, Gujarat) through Net Banking on 31.12. 2015 as per their instruction and I got the message at that time that Updation of Aadhar No. is Success and you will get confirmation message within 4 working days. But still today no information is there. This is not the first time. Same thing happened earlier also when I tried it and time and again message is coming to update my Aadhar No. To enquire about it I had telephoned to Phone Banking service of HDFC Bank but they ask me to go to the nearest branch for it. But they can not tell me the reason why it is not updated. If I have to go to the nearest branch then what is the meaning of Net Banking and why they are announcing that one can update Aadhar no. through net banking ? Name - Rthindra Nath Karmakar Mobile No. [protected] e-mail ID is RN.[protected]@hubergroup.in

Hi, Amazon.in has initialized the return of Rs. 299 on 24th Dec. The refund number is[protected]. I didn't receive the refund. My email id is ishita.[protected]@gmail.com

Dear Sir/ Madam, I have got HDFC Ergo health insurance policy for my family with my credit card. However I want to cancel HDFC Ergo Health suraksha &insurance policy. Because my company has provided the insurances for every one, so Please cancel the Policy as fast as possible because I am not able to pay my installments and debit the amount back to MyCredit card. POLICY NO:[protected] (Health suraksha) Credit Card # [protected]

My claim ref is C[protected], dated[protected]. Surveyor inspected the vehicle Bolero TN 22 CE 7788, on 19th December Saturday. Till today no further response with regard to further action from the Insurance company. Repetaed reminders have not yielded any result. By Sivagami Subbaiyaa ( cell [protected]). This was my complaints dated 29th December 2015. HDFC ERGO General Insurance Customer Care's Response, Dec 29, 2015 Dear Mr. Sivagami, Thank you for sharing the required details. We will look into the matter and get back to you shortly. Till today, ie upto 8th Januay 2016, no response from HDFC ERGO General Insurance. It is very bad. I don't know what is the meaning of their response dated 29th December 2015, viz, "we will look into the matter and get back to you shortly"

Respected Madam/Sir, This is in regard of my Insurance Term plan (HDFC Life Click 2 Protect Plus) which I purchased through Policy Bazaar from HDFC Life. They chased me like anything to buy the policy and purchased it in mid November 2015 with my consent. Also I have my all tests done till till the beginning of December 2015. Now I am struggling to receive my policy which has not been received yet. I have sent endless reminders to both (policy bazaar and HDFC Life) with lots of calls to their customer care but there is nobody who can confirm when I am getting my policy. Its almost more than 45 days I have paid the full amount of policy. My humble request to you is to show me the right path either to surrender this policy or get it issued to me asap. Regards Ishwar Dutt [protected]

I have tried a lot to cancel my card through various ways; first I send mail from official id was am receiving you bill regularly. Then also I come to know from your customer care that I have to give official letter in branch, I send my person with letter and got receive from you bank itself. Then I come to know it was rejected because my signature is mismatching so you have cancelled the request. Then also I send the same letter duly signed along with Pan Card. Now they were telling to attend personally. Any consumer should not be getting harassed like this any more so that am put up this complaint with consumer protection, against mental and physical harassment getting from HDFC Bank.

Hi Team, I am Ravi Inder Singh, I applied for personal loan from Bank Bazaar, and my case was handed over to HDFC bank, I reside in Pune and the branch which was holding my case was Viman Nagar Branch, Pune. Their agent named Nitin was holding the case. 1. They assured me that I will get the loan on the very first day. Then their person came to collect documents, all documents were good. But the person told me that they need company HR letter for address proof. I collected and sent that to Nitin (Nilesh.[protected]@hdfcbank.com). 2. He told that day that my company (eclerx services Ltd.) is in their ‘c category’ so will not be considered. So I applied for LIC policy worth Rs. 6000, and provided to Nitin. Then he said, I will surely get the loan. All this took around 10 days. 3. All these days I was in regular contact with Nitin. Then there were festival holidays and I dint disturb him. I was to get married on 1st January 2016. On Sunday, 27th December, a person came for verification, he also assured me that I will get the loan. 4. I called Nitin on 30th and asked about loan. He laughed shamelessly and said that he will call to me and let me know about the approval of the loan, and will get the amount in my bank next day. 5. I waited whole day on 31st keeping trust on Nitin, but neither he messaged me or called me telling about the status. On 4th January, when I called him, he said, my phone was switched off. On 30th, I messaged him that, I am getting married on 1st, and I need this money urgently. My question is that, when I needed the money that urgent, how can I keep my phone switched off. Apart from that he had my email id. He could have dropped a mail to me. 6. Before that, Whole time he kept saying, I will surely arrange loan for you. On 6th January, when he came to know that I have logged a complaint against him, he called and said, why I logged a complaint. Is this an attitude for a customer representative. It was my marriage. If my friends would not be having money too, it would have been drastic time of life for me. Please consider the severity and let me know why on 8th December, when I applied for loan, within 10 days, it was not told to me that I will not get a loan.

Hello I have received Hdfc titanium credit card saying I got it in lucky draw for women's day and for free without any service tax. Later kishore an executive of Hdfc bank called me to explain a policy hslic policy. So he came home and told me bout policy. 3 years minimum policy and 20000 rs policy per annum. So he told I just need to pay approx 2000 per month via credit card. Unaware the use of credit card I said OK as its like savings. Because of him my life is in danger now. This fellow told me only those two things. He dint even explain about concept of emi. For 2 yrs I hav been paying amount very promptly and never missed. So aft 2 years they say my credit card outstanding dues are 40000(.20000*2)When I payed promptly every month and hslic also received my policy amount how can this be possible. As my credit card limit is 60000 I started receiving calls frm bank asking fr dues payment. I rejected paying and complained in consumer court. Later on I received mais from Deepa who s manager. Asking fr payment. And later in some cal I was told that fellow dint convert my policy payment into emi. Because of him I fell info troubles. I used to work at that time with less salary and thought I could save money. 60000 is a big matter for me unlike Hdfc bank gets money cheating customers like this. Since August the issue has been dragged n my outstanding dues are 62000 now. Also Deepa manager kept on sending copy paste mails addressing other customer instead of me to my mail saying they ll get back within 7 days and after seven days she used to say they won't accept my request of not paying dues for not fault of mine. And finally she said 50% ll be given back. I dint accept for that too. Finally I said 10000 s what I can pay. Am married now. I am not working. For not my mistake I still said I ll pay 10000. Not accepting she told I need to pay 35 000. I complained in call to Mumbai team. Piu das s manager who dealt it. Later she forwarded mail to concerned team n I received mail from Geeta and I got same reply. Getting back in 7 days. After 11 days I got copy pasted mail saying they ll give money back of 20000. I never used credit for any purpose because I dono how to use it. Because of that kishore man I am blamed to pay amount now. I just used credit card for only hslic policy payment. And I did till before issue is raised. And in October my Hdfc bank has 12438 rs which was withdrawn by credit card people with out giving me notice. No body gives proper response. I want to speak to higher authority. Give me a valid solution. I now say I can pay 20000 out of which 12000 s withdrawn. So remaining 8000 s what I can pay. Since starting I was asking for settlement but they r not doing it. Please give a solution.

Hi, I have applied for loan and as per their requirement i have given all the doc required. But after few days they called me on their office (Rajouri Garden, Ansal tower 10 floor) today (06th Jan) and asked me that one of my doc was wrong and in return of that they asking Rs. 3000/ to issue the loan. But one of their employee Mr. Jay is arguing and shouted on me that i have to deposite the amount now else we send my profile detail to civil. I asked him to talk to me in polite way, but his behavior not changed any more. Now i want apology letter from there side and. As i am genuine customer of hdfc bank and paying all EMI on time without any bounce. Please send me apology letter from bank side and ask there employee do not argue with customer and talk to them in polite way, Thanks

Sir i payed insurance through netbanking onlineservice on december 23nd 2015 butnot yet the sum of amout not transfer hdfc standerd life insurance policy number[protected] the sum of amount stoped by techprocess no[protected] my contact number [protected] my mail id [protected]@gmail.com please convey the mesage in two way

I want to cancel my credit card (credit card no. :- [protected]) due to heavy charges. please cancel my credit card.

Dear Sir/Madam, My Card Number 4854XXXXXXXX3909, i am using the card from Feb 2011. I Called to HDFC Net banking on 10/12/15 by afternoon for enquiring the 3 months payment holiday offer(which i used to get every year). Teller told that offer is available for Dec, Jan & Feb and due to flood it has not communicate to me. After getting the approved i swiped for 2, 00, 000/- But when i received the statement on mail and i have been shocked to notice that it has to be paid by this month itself, Regarding this i called by sunday(03/01/16) by 11 pm, teller told that now the server is Down now he cant check. Day before yesterday once again i called to phone banking, they are telling that offer is not available at present & teller has wrongly conveyed the message to me with rough tone, Now my present situation is not being good to pay the full due now, since i will get the money by 15 th march only(which i swiped) So kindly consider this letter and Revised the the payment date to March month because as per your customer care person confirmation only i used the card. Thanking You, Regards, J.Gokulnathan,

Emp code 135951 date of joining:05.11.2014 date of resignation:30.05.2015 I am gobinath.t I will not receive any pf amt from hdfc bank ltd, karaikudi branch worked as a sales officer . please refund my pf amt

I bought a mobile and make it payment on emi for 9months..after completed 9 months still i have bill for next emi, I tried for customer care for 3 days they not responding, they make me to kept hold and cut the call, its very worst customers service

I received a call from a collection agent and he named himself as Saravanan from HDFC bank. I told him i am ready for the settlement but told him that one time settlement is not possible but i would be happy to pay in easy installments. Suddenly the Rep started using Profanity on me Such as "Mother ******" etc. and finally i had to disconnect the call. Inspite of my humble request the rep kept using profanity and i stopped picking up his call now. I would request a strict actions against these agencies.

I have paid premium against policy no. 14843236 rs. 50132 on line through credit card, on 04.01.2016 at 10:22 PM, acknowledge no- mscno[protected] Comp/Jan/Int/3151, but still it is shown the premium is due, please look over this matter, I do not get any message or email. about receipt the payment. I only download & print acknowledgement.

We apply loan for 4 year but they issue it for 5 year without cosulting with us our interest rate is increase for a huge amount

Hi, I am not used my credit card from day one TIMES CARD No.5228 52XX XXXX 5004, MY NAME SARASWATHY K, MOBILE NO.[protected], EVEN I am not used your gift voucher. Pl cancel my card i could not pay outstanding of 1140/-. Pl reply Regards, Saraswathy.

Hi Team,

My name is Raunak singh, I am HDFC bank customer. Recently i have notice that HDFC deducting my money from my bank account not once but 3rd time. Hence I need an answer/explanation why you guys doing like this. I am no rich guy the money which i earn is from my hard work.

Below are the deduction details:-

DC INTL POS TXN MARKUP+ST[protected] Jan 2016 -- 55.40
DC INTL POS TXN MARKUP+ST[protected] Jan 2016 -- 15.78
DEBIT CARD PUR ADJ DT 28-12-15 587666 30 Dec 2015 -- 3.74

I have read about the currency transfer deduction which is 3.5% of a total money but i think it will be once, then why you guys doing this kind of deduction after every 4 days of laps. Even if you calculate the total money transfer is less then what you guy have deducted from my account.

Please contact me on +91- [protected].
Thanks,
Raunak singh
[protected]@gmail.com
[protected]@yahoo.in

I was a holder of policy no. 14097685 of HDFC LIFE. On[protected] at 11-15 a.m. I surrendered the policy for maturity. The staff told me that you will receive the amount maximum one week. However I asked him while all the verifications you have done my account also with HDFC BANK, then why are you taking such a long time? Simply he told that it is the procedure only. After waiting until full week, today I called more than 10 times at HDFC LIFE Mumbai head office no.[protected] but I could not get the contact person. Every time either they transfer line to IVR or up to 4-5 minutes after holding, phone got disconnected. My suggestion to all of you, DON’T BUY HDFC LIFE INSURANCE POLICIES. At the time of payment, they never ask that who is paying the premium but at the time of giving payment 1 – You can’t do anything online. 2 - Office people will ask your all ids and will give you one week time. 3 – After that 2-3 times phone will come for asking whether you want to discontinue or not? And yes the person from Hdfc life will talk only with policy holder. ( While at the time of premium payment, they never ask that who is paying the premium?) 4 – After your given time of one week, you will not able to talk with concerned person even after 10 calls and more than 30 minutes of holding the phone. Then why we should buy HDFC LIFE INSURANCE POLICIES? My suggestion to all of you, DON’T BUY HDFC LIFE INSURANCE POLICIES