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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1365

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S
Srivathsa D
from Chennai, Tamil Nadu
Jan 1, 2016
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Address: 560066

I had a some balance in an account in HDFC, IT park, bangalore branch.The bank has debited penalty charges from many past months & my bank balance is zero few months back. They continued to apply penalties. As I am aware RBI has asked banks not to take advantage of customers inattention (in 2104). But i dont understand why HDFC is charging penalties.
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

You can write to us at [protected]@hdfcbank.com along with account details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance
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    M
    mdrafiq.m.n
    from Ahmedabad, Gujarat
    Dec 31, 2015
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    Address: Gadag, Karnataka, 582103
    Website: www.hdfcbank.com

    Dear Sir/Madam, The Gadag branch manager and his team forces customer to do deposit much more than minimum balance required during account opening and even after account is opened. On query Why is this deposit required, Gadag Bank branch manager says this is as per internal policy & required for Debit card charges otherwise my account gets cancelled. He is not able to provide details & am not convinced with his clarification. They are not even fulfilling my request of providing the account passbook which is mandatory to be provided for account holder as per RBI guidelines I hope the HDFC works with transparency & this query will be resolved earliest with clarity. Thanks A M Naregal
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Please share your complete issue at [protected]@hdfcbank.com along with your account and contact details, complete address of the branch you visited and ref ID-TTU[protected] in the subject line. Our team official will get back to you.

    -Anay
    HDFC Bank Assistance
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      upadhyaya kamlesh
      from Ahmedabad, Gujarat
      Dec 31, 2015
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      Address: 382424

      Hello sir, i have applied a credit card whose benifit explained by ur executive, they collect my document from my home. And give me diners international card. And this card has no benifits which was explained by ur executive. So i subit the application to close the card, but today i got another allmiles credit card.I clearly written in application, i dont wantany product from hdfc. So how u issue me card.Plz reply me otherwise i complain in consumer complaints about misuse of documents by hdfc
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        soji varghese kunnel
        from Mumbai, Maharashtra
        Dec 31, 2015
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        Address: Ahmednagar, Maharashtra, 414001

        Sir;I am soji varghese kunnel.propritor of s.k traders a/c no [protected].two days back i presented a rtgs form with am.689200 to ahmednagar laltaky branch.but the staff is directly denying to recieve it saying i have to my branch.the same form i presented your shirur branch they accepted it.pls make me understand why hdfc bank staff is talking very rudely to the customers. Also they have partiality to recive cash from the coynter.knowing people first policy. Its not fair.pls take serious action about this Soji varghese kunnel
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        As your query pertains to HDFC Securities, we request you to write to [protected]@hdfcsec.com who will ensure that your query concerning your Trading account is resolved at the earliest.

        -Anay
        HDFC Bank Customer Assistance
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          N
          Nitin Sharma D Hunk
          Dec 30, 2015
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          Address: New Delhi, Delhi, 1100011

          I did not get recharge of rs 130.i got 100 rs Cashback &rest i was added through my account.but i did not got neither recharge nor refund .even your customer care did respond .so what should i do.
          Hi Nitin,

          Same issue with me as well but I did not recharge amt for Rs. 359.
          Even PayZapp customer care did not respond so far.


          My email id is sarf.[protected]@gmail.com.
          Do stay in touch and pls share your email id so that we can act against this together.

          Regards,
          Sarfraz
          Hello guys...
          The same thing happened to me. I recharge my mobile number with 210, neither recharge done nor refund. [protected]@gmail.com this is my mail id..! Please guide me i[censored] found any way to get it back.
          Sir i booked two tickets in payzapp on 12.8.16 but 50 percent discount amount not refund in my wallet please transfer discount amount to my wallet srinivas dachepalli ph no [protected]
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            H
            Hansraj Agrawal
            from Ghugus, Maharashtra
            Dec 30, 2015
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            Address: 444001

            From Alka Hansraj Agrawal Address Gangasahy Bhavan, GangadharPlot, AKOLA 444001. We have a person loan A/c No 12793895 with Hdfc bank.There is some dispute with the a/c.As per law of limitation it now timebarred.Even if you have any recovery with us you can take legal action against us through court.But instead we are receiving threating call from Tel no [protected], [protected] mobile no [protected] and several other no. They have even calling other person in city and saying that Nonbailable warrant is issued against us.It is clear that such person are doing it in collussion with HDFCBank wihich is illegal
            I received Call from same number mentioned above i.e. [protected] .He claimed to be from election commision and was asking about my personal info. When I searched on truecaller the number was registered in the name of 'Rupali HDFC'.
            i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
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              neha33
              from Mumbai, Maharashtra
              Dec 30, 2015
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              Address: Mumbai City, Maharashtra

              Hi This is Neha from Mumbai. Rs.858 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction on 21st dec 2015 when i visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use HDFC Bank because i feel my money is not secure enough. Thank god i had only Rs. 3520 in my account. Tried contacting your customer service but no one answered, going forward M afraid to continue with HDFC account, because if amount are deducting like this who is responsible for this. Kindly look into this case and get it resolved ASAP.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              You can write to us at [protected]@hdfcbank.com along with card details, transaction details, contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

              -Anay
              HDFC Bank Customer Assistance
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                R
                rajadurai1430
                from Lalgudi, Tamil Nadu
                Dec 30, 2015
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                Address: Coimbatore, Tamil Nadu, 641022
                Website: www.hdfcbank.com

                Respected Sir/Madam I am Rajadurai i worked Hdfc bank Ltd Tamilnadu Coimbatore Periyanaicken palayam branch .Branch code:3023 I resigned My Job On[protected] .I applied Pf Settlement form September-2015.But still Date i am Not Received My Pf money. Name:M.Rajadurai Emp code:125624 Worked Place :Hdfc Bank Ltd, periyanaicken palayam Branch, coimbatore.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Ask customer to write to : PAD.[protected]@hdfcbank.com with regard to his PF queries.

                -Anay
                HDFC Bank Customer
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                  H
                  hardik1998
                  from Bhopal, Madhya Pradesh
                  Dec 30, 2015
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                  Address: Bhopal, Madhya Pradesh

                  Mistake in CIBIL Report & HDFC Bank My Company M/s Oshnic Crop Science Ltd. take a used car loan from HDFC Bank Ltd. vide Loan A/c No. 29792215, Rs. 711700 on dtd 01.10.14. I am the co-applicant of this loan. But in my CIBIL Report this loan account type is showing as Gold Loan. I applied for Home Loan in SBI, Hoshangabad Branch. They told that if the cibil not correct then you are not eligible for Loan. They need letter from HDFC Bank that this loan is not Gold Loan, this is vehicle loan. But HDFC Bank not give letter. I give letter to HDFC for Correction in CIBIL on dated 23.12.15. But up to till date no action had taken. What can i do. This is the mistake of HDFC and CIBIL and i face the problem for its mistake. I enclosed the loan Letter, CIBIL Copy and HDFC Application & My Pan Card for Correction in CIBIL. Please correct the Report as soon as possible Otherwise I disqualify for Home loan. Deepak Yadav [protected]
                  +4 photos
                  Dear Customer,

                  CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: http://bit.ly/1xsT90b.

                  Regards,
                  CIBIL Consumer Services
                  So where i go, i always give application in hdfc bank, Gulmohar Branch for this on 23.12.2015, up to till date no response from there end. what can i do. Is this only my problem. they told that they forward it to the cibil. why only me suffer from this. my loan is rejected. Mistake done by Bank and mistake done by cibil and suffer only me. what i do
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                    D
                    Dr. S.P.Sharma
                    from Nawanshahr, Punjab
                    Dec 29, 2015
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                    Address: Ludhiana, Punjab, 141001

                    CYBER CRIME- COMPLAINT NO. - [protected] CREDIT CARD NO. - [protected] Dear Sir, I am sending below the complaint of HDFC Bank credit card, which clearly shows that somebody has hacked my Credit Card and the money was withdrawn and might have used for some illegal and anti social purposes. "This is in reference to telecommunication, the undersigned had with your Ms. Nitika at about 9.55 AM today i.e.29.12.2015 . It was informed that on my Credit Card certain payments, which were not made by me had been debited to the Account, the details of which are given below: 18.11.2015 Airtel Payment Mumbai Rs.4000/- 10.12.2015 Airtel Payment Mumbai Rs.5000/- It is surprising to note that on 26.12.2015 at 23:27:24, a payment of Rs.300/- was placed for paytm, but due to late arrival of OTP, the OTP could not be filled in, but it was surprised to note that at this time a payment of Rs.30000/- was debited to my Account at One 97 Communication. It was informed to me that the Merchant has credited the amount on 28.12.2015. Similarly, on 28.12.2015 at 23:39:35, a payment of Rs.40/- was placed for paytm, but I got the message that Rs.40000/- was spent on your HDFC Credit Card ending 1410 on 28.12.2015 at 23:39:35 at paytm 97998/- available balance Rs.6138/- current outstanding Rs.4, 93, 862/-, whereas OTP was received, which was not used at all. I got to know that one IP address 198.168.1.3 had hacked mobile # [protected], which was the paytm used for Rs.300/- and Rs. 40/- respectively. You are, therefore, requested to please check all the details. In the meantime, please do not pay Rs.40000/- to the Merchant and return the same to me. I am afraid that the money is withdrawn by hacking my account or the account of[protected] and might be used for some anti social elements." Thanks & Regards, CS (Dr.) S. P. Sharma Advocate FCS - 1790 S.P. Sharma & Associates Corporate / Banking Laws & Taxation Advisors 38/1A, 3rd Floor, Sodhi Complex, Opp. Ramgarhia Gurudwara, Miller Ganj, G.T. Road, Ludhiana - 141003 Contact :[protected],[protected]
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                      A
                      abhinmahajan
                      from Delhi, Delhi
                      Dec 29, 2015
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                      Address: Chandigarh, Punjab, 160001

                      Hello Sir, Sadly to say but Today, 29/12/2015, it was the worst experience I had with the HDFC bank. A girl named Payal, called me on the behalf of HDFC bank from the number [protected] and asked me for the credit card payment. Before I could utter a word, she started to speak in such a rude and abusive language that "don't you understand that your payment is pending and you have to pay it and blah blah." It made me so shocked that I was not able to react at that time and told her to call me in half an hour. Then I don't know from where she got my Dad's number and called him in the same rude way that your son is not paying the money. What values have you given to him, when you can't pay it back, why do you borrow it. If we ask, who is she to ask my dad about the values he has given me. I admit that I am being late in making the payment but if you check my previous record, from 6 years, not a single payment was late. But due to some crisis at my end, I am not able to make the payment for now but I will surely clear all my dues in next few days. But these kind of calls are not acceptable. I will raise this issue if this happens again and want you to take a strict action against "Payal".
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        vascha
                        from Pune, Maharashtra
                        Dec 29, 2015
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                        Address: 411051

                        Hdfc bank must be blacklisted...! No client should remain with this bank!
                        My personal lap loan closure experience is horrifying.! The employee r just sitting to harrace client n just take out /snatch the money by putting unnecessary penalty charges /loading interests n ('marthit sanngitala tar : melelyachya taluvarche pan loni khanar hi manasa!, fakta luttne mahitiye tyana!... — no humenity left with the employees... N they dont like listen our side n ready to think over it!!!??')
                        N while giving loan _they show n make us feel by their service — that they r the only right people with whom we should get associated...
                        But fo
                        Loan closure n interest part — they are treating very badly — even they go to the level of just widrawing money from our accounts without any arbitory periods /without any information n mainly without even any dues pendings...
                        N more on it they say we dont know — why this happend? Ecs is centrallised proce... Ss???
                        The employee who troubled us for our loan closure is :
                        Fm recovery department — fm the pune head office, bundgardan rd 1st floor.
                        Mr deepak patil
                        Agency id card no: d1041
                        His contact nor is: [protected].

                        We inetiated loan closure on 7th october 2015 after meeting him personally n explained...
                        He just prolonged our loan closure till i wen n spend two full days on 21st n 22nd december 2015 — with full of hot argumental n my mental harrasement n non co_operational behaviour, n he has made my file as his personal eggostic case_ so no one was made available /or he was not allowing to look into my file /because he was not allowing me to reach any of the seniors /he was saying i am the onlyone with whom your file has come to resolve — n he ensured that no one will reduce any penny/ rather he added me interest n all...
                        Still i closed my loan a/c on 22nd december 2015., cheque of his said amount was passed on monday 28th december 2015 due to 4 days holidays.
                        I called evening n told him abt cheque cridited n got closed our due laon a/c so pls inetiate the payment done he said ok. N said now amol kumbhar will look into this - i will tell him...
                        So fm morning i am trying to contact him, n finally put message — ! He replied will try to close as early... Nnnnnn
                        @4.46pm i receved message on mobile — that rs. 20286 has been widrawan against overdue of same laon a/c — which was closed???!!!
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                          gkris28
                          from Hyderabad, Telangana
                          Dec 29, 2015
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                          Address: Rangareddy, Andhra Pradesh, 500005
                          Website: Centurion Bank

                          Hi Team, This is Gopikrishna D, I have taken 2 wheeler loan from Centurion bank in 29/05/2006 which was completed. Need NOC from the centurion bank, As the Centurion Bank was acquired by HDFC bank, could you please suggest how to get the NOC for the same. Registration No:AP11R8061 Fuel Type: PETROL Owner Name:GOPI KRISHNA D Vehicle Color: EBONY BLACK Vehicle Class: MOTOR CYCLE Maker's Name: BAJAJ AUTO LTD Mfg.Year: 01/03/2006 Maker's Class BAJAJ PULSAR 150 D.T.S.I. Engine No: DHGBMM23541 Date Of Registration: 29/05/2006 Chassis No: MD2DHDHZZMCM86360 Financier: CENTURIAN BANK LTD Prev Registration No: Registration Authority Status: ACTIVE
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                            Rahul Singh Garud
                            from Agra, Uttar Pradesh
                            Dec 29, 2015
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                            Address: Panchsheel Nagar, Uttar Pradesh, 245304

                            I have bought a policy which was sold me as cheat . as he told me my profit share amount will be refund me and I have to pay TDs for this amount as 14% about 12340 inr and he told me that they will issue a life insurance policy who is a dummy policy bond and its refund me after 45 days. And they also pressurized me for clear all call verifications. This policy issued in may but now they will not picked phone. And insurance company claimed for next premium. My policy no is 17720569. I need your help. Pls
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                              S
                              sivagami subbaiyaa
                              from Hunsur, Karnataka
                              Dec 28, 2015
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              My claim ref is C[protected], dated[protected]. Surveyor inspected the vehicle Bolero TN 22 CE 7788, on 19th December Saturday. Till today no further response with regard to further action from the Insurance company. Repetaed reminders have not yielded any result. By Sivagami Subbaiyaa ( cell [protected])
                              Complaint marked as Resolved 
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 29, 2015
                              HDFC ERGO General Insurance Customer Care's response
                              Dear Mr. Sivagami, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
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                                hkhouser
                                from Hyderabad, Uttar Pradesh
                                Dec 28, 2015
                                Resolved
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                                Resolved

                                Address: 635001

                                Name g.heena khouser, 32/21 thiruvallustreetreet, krishnagiri. My personal loan account 14480465, i genuinely paid but due to recession couldnt pay we spoke with bank for settlement and i cleared the quoted amt. Loan approval in may 2009 and cleared on 16.10.2010. Now bank is harrasing me and not providing me settlement letter. Im depressed
                                Mar 20, 2016
                                Complaint marked as Resolved 
                                Gjkldzhbydygigjzjgckhxfhzjgclhchxdhxgkclhzjfskgcluvjlcjlfpufupfupfjlcjcjlcljcljcjlculcoydoyflyflhfkgdtifkhcgkxkhvljcgkcyadkfulvljvlhckgxtusitiflhcjlhkhlcjtgxufdhkclhgljgjgsurdyiflhvljvkhxiydutsyifpupgkhd
                                Dear Customer,

                                You are requested to write to us at [protected]@hdfcbank.com from your registered email ID mentioning your loan account details and scan copy of the receipt of final payment made so that we can take it up with the concerned team and assist you.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  rikhola
                                  from Solapur, Maharashtra
                                  Dec 28, 2015
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                                  Address: New Delhi, Delhi, 110074

                                  Dear Sir I am useing hdfc cridit cards for 7years.every time when i use this card they simply refuse to convert in monthly emi.whn i contect c care they have only answer cards have no emi offer.so in 7 years i paid them lot of my hard enerend money. this is simply a cheating case.plesase give me right suggestion.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  You can write to us at [protected]@hdfcbank.com along with card details, contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Nothing they have don?
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                                    Harry taatray
                                    from Hyderabad, Telangana
                                    Dec 28, 2015
                                    Resolved
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                                    Resolved

                                    Address: Mohali, Punjab, 140603

                                    Hi this complaint is regarding the misinformation at the time of opening current account we opened new current account for our company with hdfc zirakpur branch at the time of documents we told them clearly as r in travel business so need the net banking to do the payment to our supplier n told that any partner can operate the account but now they are telling that your account is in jointly operation mode and you will not get net banking service, what type of services they are providing they are just misguiding the customer to open the account in bank if we have done all paper work n told about services required for opened account than why they are now refusing to offer that services pathetic services they just want to open the account n get the money don't care about customer, soon going to close my all accounts with hdfc n will not suggest to my near n dear to go with hdfc.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    You can write to us at [protected]@hdfcbank.com along with account details, contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Randeep?
                                      from Delhi, Delhi
                                      Dec 27, 2015
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                                      Address: New Delhi, Delhi, 110019
                                      Website: www.hdfc.com

                                      From: " Sent: Mon, 21 Dec 2015 13:30:51 To: "[protected]@hdfcbank.com" Subject: Expired Credit Card : [protected] Hi, I have a query related to my Expired Credit Card : [protected]. My Card was about to expire last year and I missed one payment by mistake and afterwards I was threatened by your collections team and I didn't pay anything because of Self Respect (Pride) and Dignity I would request an apology and waive off all the taxes levied by the bank as I was harassed by your team I am ready to pay the amount anytime Just wanted to make sure that it will not effect my CIBIL score and i will get another card from bank Thanks and Regards Randeep [protected] Expired Credit Card : [protected] [protected]-------
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Pankaj Tanna
                                        from Rajkot, Gujarat
                                        Dec 27, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bhavnagar, Gujarat, 364001

                                        Dear sir, I have allraedy complain to IOC but he is ans pls Aadhar num link your HDFC BANK. But I have allraedy Aadhar num update in HDFC BANK 2013 A/C no. [protected] WAGHAWADI Branch-Bhavnagar (GUJRAT) Kindly help and solve financial issue Pankaj Tanna [protected]
                                        +1 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We confirm that your aadhar card is already updated on our bank system record. Pls confirm complete details of the issue faced by you at [protected]@hdfcbank.com. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                                        -Anay
                                        HDFC Bank Customer Assistance.
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