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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1366

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B
bharath.123
from Chennai, Tamil Nadu
Jan 4, 2016
Resolved
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Address: Bangalore, Karnataka, 560027
Website: www.hdfcbank.com

Hi, Account No: [protected] Branch: K H ROAD - BANGALORE Name: BHARATH CHIKKANNA I was not informed about the negative balance in my account, earlier it was my salary account and now they are charged me for not maintaining the minimum balance. It has been more than 3 years that the salary was not credited to my account. How come you are charging me now? Why this was not implemented when the salary stopped crediting in my account? You should limit my services through this account, but why you keep on adding the charges? Regards, Bharath
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We would like to inform you that there are outstanding charges [AMB, Insta alert etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges we request you to visit your account branch. If you do not with to continue with the said account, please visit your home branch or any nearest branch and submit request for closure of the account. Kindly visit the following URL to access information for the complete address details of our Branches:

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

-Bejoy
HDFC Bank Customer Assistance.
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    rkarthika
    from Bengaluru, Karnataka
    Jan 4, 2016
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    Resolved

    Address: Coimbatore, Tamil Nadu, 641006

    We tried to draw Rs.4000 using IOB-ATM Card (Acc:[protected]) from HDFC ATM-Rathinapuri.The HDFC ATM showed 'Insufficient Balance' but Rs.4025/- was debited from IOB Acc[protected].
    I raised this concern with IOB-Rathinapuri Branch and they said it will take 30 days for HDFC Bank to refund.
    Since I am running out of money, I have approached HDFC Bank Ganapathy Branch.They said that the failed transactions will be credited to the account on the same day.Please help to get my money.
    Aug 6, 2021
    Complaint marked as Resolved 
    Indian Overseas Bank customer support has been notified about the posted complaint.
    Hi Team,
    We tried to draw Rs.4000 on 29/12/2015 using IOB-ATM Card (Acc:[protected]) from HDFC ATM-Rathinapuri.The HDFC ATM showed 'Insufficient Balance' but Rs.4025/- was debited from IOB Acc[protected].
    I raised this concern with IOB-Rathinapuri Branch and they said it will take 30 days for HDFC Bank to refund.
    Since I am running out of money, I have approached HDFC Bank Ganapathy Branch.They said that the failed transactions will be credited to the account on the same day.Please help to get my money at the earliest possible.

    HDFC Bank — HDFC ATM Displayed 'Balance Insufficient' but amount debited from IOB Account & not refunded

    Hi Team, We tried to draw Rs.4000 on 29/12/2015 using IOB-ATM Card (Acc:[protected]) from HDFC ATM-Rathinapuri.The HDFC ATM showed 'Insufficient Balance' but Rs.4025/- was debited from IOB Acc[protected]. I raised this concern with IOB-Rathinapuri Branch and they said it will take 30 days for HDFC Bank to refund. Since I am running out of money, I have approached HDFC Bank Ganapathy Branch.They said that the failed transactions will be credited to the account on the same day.Please help to get my money at the earliest possible.
    Dear Customer,

    With reference to your complaint regarding a debit placed on your IOB savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds:

    1. Submit a complaint /dispute letter with the issuing bank [ i.e IOB branch where you hold the savings bank account.

    2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status.

    3. If the transaction stands invalid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

    Assuring you of our best services always.

    -Bejoy
    HDFC Bank Customer Assistance.
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      A
      anvitashaw
      from Delhi, Delhi
      Jan 4, 2016
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      Address: Lucknow, Uttar Pradesh, 226001

      Please help me in attaching *.pdf files of all the correspondence done with your officers with out any result/help regarding surrender of Policy HDFC Life Click 2 Protect Plus (Regular Pay) Application No.[protected]. Kindly refund my money as early as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        nithinmkave
        from Palakkad, Kerala
        Jan 4, 2016
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        Address: Palakkad, Kerala, 678501

        I have invested Rs 125000 through Hdfc Banks mutual fund account investment services account offered through net banking fund was invested on hsbc brazil fund on 30/12/2015 2.01 pm afternoon. But so far the investment has not been realised by the mutual fund house as a proof am submitting the transaction confirmation received from hdfc bank Ref: UH account No. :[protected] Transaction No. : 66591919 You have placed the following order in your HDFC Bank Online Mutual Fund Account: Order type -Subscription Fund Name -HSBC - Brazil Fund Growth Date of Order -31-DEC-15 Time Of Order -30-DEC-2015 02:01 PM Amount -125000 Units -0 Account number [protected] cust id 44799858 Here the fund invested is still resting with hdfc bank it has not reached respective fund house hsbc mutual fund kindly help me in this issue i was in an immediate need actually the money was given to me by my father he need some amount but even without realisation how can i redeem kindly help me in this issue. Bank do not have customer care for this service and they are not giving satisfactory resolution
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Since your query pertains to HDFC Mutual Funds we request you to write to [protected]@hdfcfund.com which is a specialized cell to address your Mutual fund related queries.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          Sk Md Nazeer
          Jan 3, 2016
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          Address: Guntur, Andhra Pradesh, 522124
          Website: hdfc

          Dear Sir, I have serious complain about the attached transactions debited to my debit card account, the transactions are neither done by me, nor am authorized for such transactions. If this is system glitch, kindly check and correct, I have attached the list of transactions which are not done by me even though debited to my account. Request to take it priority basis.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority. -

          Bejoy
          HDFC Bank Customer Assistance
          Dear HDFC Bank Customer Assisatnce,

          Even after writing as per your suggestion, no action have been taken, instead you bank have deducted the disputed amount from my saving bank account, as the payment was auto mode,

          However, I am requesting again to look after it, the amount is so big for me.

          Thanking you.

          Arupananda Sil
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            H
            harenpatel
            from Chennai, Tamil Nadu
            Jan 3, 2016
            Resolved
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            Resolved

            Address: Jamnagar, Gujarat, 361001

            My ATM card stuck in HDFC ATM machine due to failure of machine, Now I have to go 10km away HDFC bank branch to collect my debit card by spending my time and money. I will get my card within 7 working days until I have to suffer by money.. Very bad experience I have. Any better solution to get my debit card?
            Jan 4, 2016
            Complaint marked as Resolved 
            Nobody has contact me and not a single step company has taken yet. No response from branch manager also. I have registered a complain in HDFC website.
            HDFC Bank customer support has been notified about the posted complaint.
            Jan 04, 2016
            Updated by harenpatel
            This complain not resolved, by mistake I have submitted it.
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              A
              ahmedmansuri
              from Kosamba, Gujarat
              Jan 2, 2016
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              Address: Bharuch, Gujarat, 392015

              Your Ankleshwar branch officials naned Mr.Jignesh Pal &Mr. shailendra Gautam contacted me for policy.They orally agreed for commission to me. Since nowadays they have paid nothing after calling by me several times.So please take back my commission and deposit in my account.
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                V
                VivekCHAURASIA
                from Bardoli, Gujarat
                Jan 1, 2016
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                Address: 492001
                Website: Pazzapp

                Booked 4 tickets from Payzapp with the partner goibibo. I Cancelled ticket due to some reason. Airlines refunded that amount to goibibo. Goibibo refunded that amount to its partner and send me a confirmation mail. Now it is around 20 days, i not received my refund. even some times customer care people saying it is refunded and some it is under process. I used my credit card to book these tickets. Now customer care people blocked my number. if i am callinf with diffrent numbers they people are putting, my call on hold. I want to clear one thing i booked ticket from Pazzapp only credibility of HDFC bank i dont know my refund status yet.
                HDFC Bank customer support has been notified about the posted complaint.
                Sir it is not resolved but status is showing resolved.
                Dear Customer,

                Regret the inconvenience caused. Your money would be automatically refunded to the HDFC Bank Credit Card within 15 days. Please email us on [protected]@payzapp.in for any other queries or suggestions.

                Anay
                HDFC Bank customer assistance.
                Dear team
                It is already 25 days passed.Said amount is showing in my outstanding balance and last date of credit cards bill is[protected].
                Hdfc bank smart buy offer customer care team is not responding regarding refund.
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                  A
                  Arup Sil
                  Jan 1, 2016
                  Resolved
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                  Resolved

                  Address: Bhadrak, Odisha, 756113
                  Website: netbanking.hdfcbank.com

                  Dear Sir, I have serious complain about the attached transactions debited to my card account, the transactions are neither done by me, nor am authorized for such transactions. If if this is system glitch, kindly check and correct, I have attached the list of transactions which are not done by me even though debited to my account. Request to take it priority basis. Arupananda Sil
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  The following transactions are made with out my knowledge.

                  Transaction Date Merchant Name Transaction Amt. Disputed Amt.
                  14.12.15 DRE*DERMSTORE.COM 800-2133 6266.84
                  15.12.15 ARIVA SKIN CARE 800-932 5259.1
                  15.12.15 OX FAM- ON -LINE DONATION 800-932- 5259.1
                  15.12.15 DRE*DERMSTORE.COM 800-7769 335.62
                  15.12.15 DRE*DERMSTORE.COM 800-2133 6033.02
                  15.12.15 DRE*DERMSTORE.COM 800-2133 5602.09
                  15.12.15 DRE*DERMSTORE.COM 800-2133 5999.46
                  15.12.15 DRE*DERMSTORE.COM 800-2133 4349.58
                  15.12.15 DRE*DERMSTORE.COM 800-2133 3814.82
                  15.12.15 DRE*DERMSTORE.COM 800-2133 5489.91
                  16.12.15 DRE*DERMSTORE.COM 800-2133 3814.82
                  16.12.15 DRE*DERMSTORE.COM 800-2133 5489.91
                  17.12.15 DRE*DERMSTORE.COM[protected] 4475.11
                  17.12.15 DRE*DERMSTORE.COM[protected] 4360.44
                  17.12.15 DRE*DERMSTORE.COM[protected] 5068.51
                  17.12.15 DRE*DERMSTORE.COM[protected] 3533.69
                  17.12.15 BBX*BIRCHBOX INC[protected] 5753.91
                  17.12.15 SKINMEDIX [protected] 6600.66
                  17.12.15 L OCCITANE LWEBMO[protected] 4475.11
                  18.12.15 SERVICE TAX - MARKUP FEE 21.36
                  18.12.15 SWACHH BHARATH CESS - MARKUP FEE 0.76
                  18.12.15 FCY CONVERSION MARKUP FEE 177.4
                  18.12.15 SERVICE TAX - MARKUP FEE 24.83
                  18.12.15 SWACHH BHARATH CESS - MARKUP FEE 0.88
                  18.12.15 FCY CONVERSION MARKUP FEE 123.68
                  18.12.15 SERVICE TAX - MARKUP FEE 17.31
                  18.12.15 SWACHH BHARATH CESS - MARKUP FEE 0.61
                  18.12.15 FCY CONVERSION MARKUP FEE 201.39
                  18.12.15 SERVICE TAX - MARKUP FEE 28.19
                  18.12.15 DRE*DERMSTORE.COM[protected] 5325.86
                  18.12.15 DRE*DERMSTORE.COM[protected] 5099.02
                  18.12.15 DRE*DERMSTORE.COM[protected] 5603.93
                  18.12.15 DRE*DERMSTORE.COM[protected] 4202.95
                  19.12.15 SERVICE TAX - MARKUP FEE 26.09
                  19.12.15 WACHH BHARATH CESS - MARKUP FEE 0.93
                  19.12.15 FCY CONVERSION MARKUP FEE 186.41
                  19.12.15 SWACHH BHARATH CESS - MARKUP FEE 0.89
                  19.12.15 SERVICE TAX - MARKUP FEE 24.98
                  19.12.15 FCY CONVERSION MARKUP FEE 178.47
                  19.12.15 SWACHH BHARATH CESS - MARKUP FEE 0.98
                  19.12.15 SERVICE TAX - MARKUP FEE 27.45
                  19.12.15 FCY CONVERSION MARKUP FEE 196.14
                  19.12.15 SWACHH BHARATH CESS - MARKUP FEE 0.73
                  19.12.15 SERVICE TAX - MARKUP FEE 20.59
                  19.12.15 FCY CONVERSION MARKUP FEE 147.1
                  Total 113620.63
                  Dear Customer,

                  You can write to us at [protected]@hdfcbank.com along with account/card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    nithinmkave
                    from Palakkad, Kerala
                    Jan 1, 2016
                    Resolved
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                    Address: Palakkad, Kerala, 678501

                    I have invested Rs 125000 through Hdfc Banks mutual fund account investment services account offered through net banking fund was invested on hsbc brazil fund on 30/12/2015 2.01 pm afternoon. But so far the investment has not been realised by the AMC as a proof am submitting the transaction confirmation received from hdfc bank Ref: UH account No. :[protected] Transaction No. : 66591919 You have placed the following order in your HDFC Bank Online Mutual Fund Account: Order type -Subscription Fund Name -HSBC - Brazil Fund Growth Date of Order -31-DEC-15 Time Of Order -30-DEC-2015 02:01 PM Amount -125000 Units -0 account no [protected] Here the fund invested is still resting with hdfc bank it has not reached respective AMC hsbc mutual fund kindly help me in this issue i was in an immediate need actually the money was given to me by my father he need some amount but even without realisation how can i redeem kindly help me in this issue
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,
                    Since your query pertains to HDFC Mutual Funds we request you to write to [protected]@hdfcfund.com which is a specialized cell to address your Mutual fund related queries.
                    -Anay
                    HDFC Bank Assistance
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                      S
                      Sagandeep
                      Jan 1, 2016
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                      Address: 151108

                      My refund not issues from hdfcbank? I sent full information below add photo in, my phone number [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Srivathsa D
                        from Chennai, Tamil Nadu
                        Jan 1, 2016
                        Resolved
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                        Resolved

                        Address: 560066

                        I had a some balance in an account in HDFC, IT park, bangalore branch.The bank has debited penalty charges from many past months & my bank balance is zero few months back. They continued to apply penalties. As I am aware RBI has asked banks not to take advantage of customers inattention (in 2104). But i dont understand why HDFC is charging penalties.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        You can write to us at [protected]@hdfcbank.com along with account details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          mdrafiq.m.n
                          from Ahmedabad, Gujarat
                          Dec 31, 2015
                          Resolved
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                          Resolved

                          Address: Gadag, Karnataka, 582103
                          Website: www.hdfcbank.com

                          Dear Sir/Madam, The Gadag branch manager and his team forces customer to do deposit much more than minimum balance required during account opening and even after account is opened. On query Why is this deposit required, Gadag Bank branch manager says this is as per internal policy & required for Debit card charges otherwise my account gets cancelled. He is not able to provide details & am not convinced with his clarification. They are not even fulfilling my request of providing the account passbook which is mandatory to be provided for account holder as per RBI guidelines I hope the HDFC works with transparency & this query will be resolved earliest with clarity. Thanks A M Naregal
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Please share your complete issue at [protected]@hdfcbank.com along with your account and contact details, complete address of the branch you visited and ref ID-TTU[protected] in the subject line. Our team official will get back to you.

                          -Anay
                          HDFC Bank Assistance
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                            upadhyaya kamlesh
                            from Ahmedabad, Gujarat
                            Dec 31, 2015
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                            Address: 382424

                            Hello sir, i have applied a credit card whose benifit explained by ur executive, they collect my document from my home. And give me diners international card. And this card has no benifits which was explained by ur executive. So i subit the application to close the card, but today i got another allmiles credit card.I clearly written in application, i dont wantany product from hdfc. So how u issue me card.Plz reply me otherwise i complain in consumer complaints about misuse of documents by hdfc
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              soji varghese kunnel
                              from Mumbai, Maharashtra
                              Dec 31, 2015
                              Resolved
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                              Resolved

                              Address: Ahmednagar, Maharashtra, 414001

                              Sir;I am soji varghese kunnel.propritor of s.k traders a/c no [protected].two days back i presented a rtgs form with am.689200 to ahmednagar laltaky branch.but the staff is directly denying to recieve it saying i have to my branch.the same form i presented your shirur branch they accepted it.pls make me understand why hdfc bank staff is talking very rudely to the customers. Also they have partiality to recive cash from the coynter.knowing people first policy. Its not fair.pls take serious action about this Soji varghese kunnel
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              As your query pertains to HDFC Securities, we request you to write to [protected]@hdfcsec.com who will ensure that your query concerning your Trading account is resolved at the earliest.

                              -Anay
                              HDFC Bank Customer Assistance
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                                N
                                Nitin Sharma D Hunk
                                Dec 30, 2015
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                                Address: New Delhi, Delhi, 1100011

                                I did not get recharge of rs 130.i got 100 rs Cashback &rest i was added through my account.but i did not got neither recharge nor refund .even your customer care did respond .so what should i do.
                                Hi Nitin,

                                Same issue with me as well but I did not recharge amt for Rs. 359.
                                Even PayZapp customer care did not respond so far.


                                My email id is sarf.[protected]@gmail.com.
                                Do stay in touch and pls share your email id so that we can act against this together.

                                Regards,
                                Sarfraz
                                Hello guys...
                                The same thing happened to me. I recharge my mobile number with 210, neither recharge done nor refund. [protected]@gmail.com this is my mail id..! Please guide me i[censored] found any way to get it back.
                                Sir i booked two tickets in payzapp on 12.8.16 but 50 percent discount amount not refund in my wallet please transfer discount amount to my wallet srinivas dachepalli ph no [protected]
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                                  H
                                  Hansraj Agrawal
                                  from Ghugus, Maharashtra
                                  Dec 30, 2015
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                                  Address: 444001

                                  From Alka Hansraj Agrawal Address Gangasahy Bhavan, GangadharPlot, AKOLA 444001. We have a person loan A/c No 12793895 with Hdfc bank.There is some dispute with the a/c.As per law of limitation it now timebarred.Even if you have any recovery with us you can take legal action against us through court.But instead we are receiving threating call from Tel no [protected], [protected] mobile no [protected] and several other no. They have even calling other person in city and saying that Nonbailable warrant is issued against us.It is clear that such person are doing it in collussion with HDFCBank wihich is illegal
                                  I received Call from same number mentioned above i.e. [protected] .He claimed to be from election commision and was asking about my personal info. When I searched on truecaller the number was registered in the name of 'Rupali HDFC'.
                                  i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
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                                    neha33
                                    from Mumbai, Maharashtra
                                    Dec 30, 2015
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Hi This is Neha from Mumbai. Rs.858 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction on 21st dec 2015 when i visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use HDFC Bank because i feel my money is not secure enough. Thank god i had only Rs. 3520 in my account. Tried contacting your customer service but no one answered, going forward M afraid to continue with HDFC account, because if amount are deducting like this who is responsible for this. Kindly look into this case and get it resolved ASAP.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    You can write to us at [protected]@hdfcbank.com along with card details, transaction details, contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      rajadurai1430
                                      from Lalgudi, Tamil Nadu
                                      Dec 30, 2015
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                                      Address: Coimbatore, Tamil Nadu, 641022
                                      Website: www.hdfcbank.com

                                      Respected Sir/Madam I am Rajadurai i worked Hdfc bank Ltd Tamilnadu Coimbatore Periyanaicken palayam branch .Branch code:3023 I resigned My Job On[protected] .I applied Pf Settlement form September-2015.But still Date i am Not Received My Pf money. Name:M.Rajadurai Emp code:125624 Worked Place :Hdfc Bank Ltd, periyanaicken palayam Branch, coimbatore.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Ask customer to write to : PAD.[protected]@hdfcbank.com with regard to his PF queries.

                                      -Anay
                                      HDFC Bank Customer
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                                        hardik1998
                                        from Bhopal, Madhya Pradesh
                                        Dec 30, 2015
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                                        Address: Bhopal, Madhya Pradesh

                                        Mistake in CIBIL Report & HDFC Bank My Company M/s Oshnic Crop Science Ltd. take a used car loan from HDFC Bank Ltd. vide Loan A/c No. 29792215, Rs. 711700 on dtd 01.10.14. I am the co-applicant of this loan. But in my CIBIL Report this loan account type is showing as Gold Loan. I applied for Home Loan in SBI, Hoshangabad Branch. They told that if the cibil not correct then you are not eligible for Loan. They need letter from HDFC Bank that this loan is not Gold Loan, this is vehicle loan. But HDFC Bank not give letter. I give letter to HDFC for Correction in CIBIL on dated 23.12.15. But up to till date no action had taken. What can i do. This is the mistake of HDFC and CIBIL and i face the problem for its mistake. I enclosed the loan Letter, CIBIL Copy and HDFC Application & My Pan Card for Correction in CIBIL. Please correct the Report as soon as possible Otherwise I disqualify for Home loan. Deepak Yadav [protected]
                                        Dear Customer,

                                        CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: http://bit.ly/1xsT90b.

                                        Regards,
                                        CIBIL Consumer Services
                                        So where i go, i always give application in hdfc bank, Gulmohar Branch for this on 23.12.2015, up to till date no response from there end. what can i do. Is this only my problem. they told that they forward it to the cibil. why only me suffer from this. my loan is rejected. Mistake done by Bank and mistake done by cibil and suffer only me. what i do
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