HDFC Bank Complaints & Reviews

Hi, this is Uma . I have an HDFC account and credit card as well . My HDFC customer id 37653937 . I need to contact customer care several times in a month, but there is no toll free number provided for Bangalore customers . The number I need to call is a landline[protected] . Even though there is an option to go to nearest HDFC bank and call customer care using the phone provided by HDFC for phone banking, this option is not always feasible . And the bank is closed during holidays, so no other option than to contact the landline[protected] for contacting HDFC customer care . I think HDFC should provide a toll free number for Bangalore customers, since not all customers are happy to contact HDFC customer care and then pay for the call as well . Note that HDFC might have a toll free number, but it is clearly mentioned on HDFC Debit and credit cards to contact landline[protected] for Bangalore customers My email is [protected]@gmail.com

My name is nandlal Sharma Mobile no [protected] my debit card is in my pocket but somebody's withdraw 65300 amount from my account. But bank not help me on this matter . no body listen my problem. police note help on this matter.

Dear Sir/Madam, I have applied for new credit card (CC[protected]but facing problem while having telephonic verification from Ms. Kirti Dadale ([protected], [protected]). She is asking for electricity bill/post paid utility number for online payment facility, which is mandatory to get life time free credit card. I am working with Reliance Entertainment, my company name is BIG Animation (I) Pvt.Ltd. I have received call from Chennai office that I will get life time free credit card, also the executive who has come to collect the document also told me the same. Kindly resolve my issue asap. Thanks in advance, Regards Shashikant Kulkarni

Dear sir i'm a regular customer of hdfc bank, using a net banking but one day i'm trying to recharge my mob no. [protected] and amount is deducted but recharge is not done. Details are provided bellow Date- 7/12/2015 Transaction id-CCACL1FNG754-CCAFREECHARGEIN Cheque/Ref. No.-[protected] Amount-Rs 108 so i requested you to resolve my problem and refund my amount as possible. Thank you.

Dated 24/12/2015 i'm trying to book my train ticket but ticket is not booked and amount is deducted from my account. So please see the detailed as given bellow Transaction id-[protected]-IRCTC_NEW Cheque/Ref. No[protected] Deducted amount -Rs- 457.9 so i request you try to refund my amount as possible.

My application no[protected], money debited from my account on 14.1.15, first bank lost my form and kyc, till date not issued documents . Given request for closure of policy on 07.12.15, rejected my request and making me run behind the branch . My 50000 is not returned by the bank even after several request

Sir, It's is very humble request to you. I was lost my bike on Oct . But after theft of my bike, i have informed to police and File the FIR of my bike, i m not giving the emi of bike hdfc bank i have already submitted the copy of fir and formality are also done by police. But actual problem is that the recovery team of hdfc bank bhiwadi has forced to brother for EMI And they were forcing him too. They were rude at the time of emi recovery and they have taken my car key and not gived car key until he gave there outstanding emi.

Hello, I would like to inform you about the policy for which I submitted the my document and payment. But since more than 1 month has been gone and I still not didn;t get the policy. So I called Customer Care Support and they asked me to email [protected]@hdfclife.com and it will resolve the issue on High priority. The Concern is about for HDFC Sanchay Plan: I basically got on 5 Nov 2015, 2:37PM from HDFC Head Office and caller name is Preeti, After our discussion she transfered the call to his Senior Sales Manager Mr. Amit Raheja, and he explained me the plan in detail. When I said the plan is good but I will take it After Diwali so he transfer his call his Senior Mr. Vishal Mehra who is more senior of Amit Raheja. They promised me the below structure for the Policy HDFC Sanchay Plan for 5 Year Plan: 32000 * 5 Years = 160000 INR Maturity = 252538 INR On 6th Year 3 Lakh Insurance 1 Lakh Medical Cash Insurance for 5 People upto 15 Years Petrol Card - 36000 for 5 Years Cash Voucher Benefit for 50% Premium which is 16000 for first year So they conveyance me for buy the policy his delivery boy came to me at evening and I handover my document and 50% cash amount 16000 INR. Now I am in regular touch with Amit Raheja who is Sales Manager and always he said it is under process. Last call was made between us on Friday 18 Dec, 2015 and he said the document is dispatch and will be reach to you on satuday maximum. But Unfortunately I still didn;t get my document and I am trying to call him but his number is switch off and even Mr. Vishal Mehra Number is also switch off. And When I call to Nikhil so he said I left the company and don;t talk to me. Nobody is co-operating with me. I am feeling something suspicious with me and I would like you to please look into that on high Priority and Below are the full detail I am sending you like phone number etc and please find the attachment for the Acknowledge number / Application Number... 1. Caller Preeti Called me on 5 Nov from this number [protected] 2. Sales Manager Amit Raheja Company Phone Number [protected] 3. Amit Raheja Company Phone Numer [protected], [protected] 4. Document/Payment Collection Executive Nikhil his phone number [protected] I bought this policy from My wife Name and her Information is: Name: Veena DOB: 12/03/1984 Please look into that on high Priority..

I requested for open new account in HDFC Bank, Jalandhar on 1st December. They promised to provide me the kit which includes my Debit card, cheque book etc within 10 days but today it is 21st December but still I didnt receive my kit. It is really bad service by HDFC. Paramjit Singh Ph: [protected]

I took a two wheeler loan for my HERO HONDA CD DELUXE BIKE(KL 01 AR 3142). I have completed paying the installments and till now i havent receved the NOC. Kindly make arrangements to send the NOC to the address included as soon as possible. Mr BABU PS mobile:[protected] address: tc 14/874, sanjose, chettykunnu, kumarapuram, medical college po trivandrum

I have an account with hdfc bank from last 2 year 49116156 is cs id i am apply for credit card but my application is rejected i dont know what is the reason for rejected my application my tell me what is the reason

Dear Team, i had made a transaction on 1/12/15 for 10000 rs from central bank of india . but i did not get amount from ATM and amount has been deducted from my account . i have informed to central bank manager also and submitted the written letter as well as per i was told by manager on the same day. i have raised a complain by calling customer care and i was told that i will be getting my amount back within 7 days. i have called back to customer care and asked about the status so they said that amount has been collected that day. then i went for FIR and went to nearest HDFC bank branch .i have informed about the incident to branch manager so he had raised a complain for video footage and said that i will inform u later. i am just keep roaming from here to here but even after making FIR on police station not getting proper solution for this please look in to this matter and help me out to get my amount .

I ordered a product online from "http://www.provogue.com/hdfc-offers" and "http://www.provogue.com/onepagecheckout", which is a "ladies watch" and i payed Rs.299 for this product but i didn't get any message regarding order.I dont have any order reference number but have a number from my transaction details that is "[protected]"

Dear Concern, As per subject mentioned above, this is to bring to your kind notice that i am 8 YEARS old customer of HDFC Bank credit card, i have do my all payments on time in this period, just bcoz due to some economic problem, my 1or 2 emi has been had not been paid on time... Mr. Amit, from collection team calling me from No.[protected] and forcing me for payment while I had inform the same problem to him, afterthis he is harassing me, also use unethical words with me.. Sir, i want to know that when i had paid my all outstandings on time, due to some economic problem, 1 or 2 EMIs had not been paid on time..also i am paying extra money for the same..WHY?? Mr. Amit continuously calling me as well using such kind of Language.. Sir requesting you take action Against him... Rgds: Atul Kumar Sharma #[protected]

I am not Credit card holder of HDFC bank and bank has paid few amount directly to LIC without inform to me and now their agents are coming at my residence and harrashment to made to me and my family. I have personnely visited HDCFC bank Manager and Credit card department nos. of times but they don't bother. They also agreed that I have not received their card but do not like to dissolve my problem and harrashment again & again. and I am now suffer High pr. 190-200. Now I claim Rs.70, 000/- to HDFC Bank against harrashment to me & my family. I am enclosing herewith E-mail corresspondances for your ready reference. That will helpful to U, to know the behaviour of Bank & not interested to dissolve the issue. I WILL COMPALINT TO RBI LOKPAL COMMITTEE ALSO.

Deduction of depository charges This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of 572.50 was deducted from my savings account on 14 Dec 2015 under the header of depository charges. I want my money back to my account.

Hi, I had taken a personal loan with HDFC an year and half ago. Though the loan was sanctioned and disbursed and my track record of repayment if perfect I am facing some concerns with the unwanted SB account. I was asked by the branch personnel to open an HDFC SB Account. Later they said that 10K was the minimum balance required. I had maintained that amount for sometime but withdrew it an year ago due to some personal emergency. There have been no transactions with the account till date, I recently logged into my account online and to my surprise it had a negative balance of 7000. Charging 600Rs odd per month for non maintenance of account is way to high. Didn't RBI come up with norms few months ago stating charges for non maintenance of account balance should be stopped? Please advise. I did raise a complaint with the customer care, complain# BANC[protected] which was not very helpful. Can you please help me waive of these charges as its quite a big amount and it's not feasible for me to pay. Isn't it feasible to convert my account to a zero balance account?

My daughter was been admitted in Rainbow Hospital on October 19, 2015. Rainbow is a specialty children's hospital in hyderabad. my daughter was admitted to vikrampuri branch. Prior to admission the hospital notified me that HDFC LIFE is not accepted at their hospital. I made payments in cash and with credit card at the time of discharge. I have called HDFC life helpline asking them to send me a claim form repeatedly, which they have not sent me. I had to call up the person who sold me the insurance for a claim form. I have sent the duly filled form along the the discharge summary from Rainbow Hospital and past three months records of primary physician, which they acknowledged by e-mail on October 29, 2015. MY CLAIM NUMBER IS[protected]. I received an e-mail on November 4, 2015 asking me to provide further documents listed below, 1) Kindly provide attested copy of indoor case papers with nursing chart of hospitalisation with TPR charting 2) Kindly provide bank details with cancelled cheque for facilitation of claims payment through electronic fund transfer.1) Bank Name, 2) Branch Name, 3) Account Number, 4) IFSC Code, 5) Cancelled Cheque. with digital signature/ name printed on the cheque or copy of passbook of the proposer. I have sent the above documents on November 10, 2015 through courier. I received another e-mail on November 13, 2015 asking for the above documents again. 1)Kindly provide bank details with cancelled cheque for facilitation of claims payment through electronic fund transfer.1) Bank Name, 2) Branch Name, 3) Account Number, 4) IFSC Code, 5) Cancelled Cheque. with digital signature/ name printed on the cheque or copy of passbook of the proposer. 2)Kindly provide attested copy of indoor case papers with nursing chart of hospitalisation with TPR charting Again I received a mail on November 17, 2015, acknowledging receipt of above documents and insufficient documents once again. 1)reply received on 13.11.2015 is insufficient. 2)Kindly provide bank details with cancelled cheque for facilitation of claims payment through electronic fund transfer.1) Bank Name, 2) Branch Name, 3) Account Number, 4) IFSC Code, 5) Cancelled Cheque with digital signature/ name printed on the cheque or copy of passbook of the proposer. On November 17, 2015, I have sent a picture of my cheque as attachment to [protected]@hdfclife.com. I called up the helpline[protected] to confirm whether they received it, which they acknowledged that they received it. TODAY, ON DECEMBER 19, 2015 AFTER ONE MONTH AND TWO DAY, THEY SENT ME A MESSAGE ON MY PHONE THAT THEY REQUIRE MORE DOCUMENTS TO PROCESS MY APPLICATION. THIS EXPERIENCE IS OF A WORST KIND EXPECTED FROM HDFC LIFE. THEIR ONLY INTENTION IS TO DILUTE MY CLAIM. WHY DID THEY NOT ASK FOR ALL THE DOCUMENTS ON DAY ONE. WHY DO THEY NEED A MONTH AND TWO DAYS TO REALIZE MORE DOCUMENTS ARE REQUIRED. AT THIS RATE HOW MANY MONTHS IF NOT YEARS WITH HDFC LIFE NEED TO CLEAR A CLAIM. I AM CONTEMPLATING TO APPROACH CONSUMER COURT AS WELL AS CRIMINAL COURT FOR FURTHER RELIEF AND TO TEACH THEM A LESSON FOR TAKING CUSTOMERS TO A RIDE. S. KARUNAKAR REDDY POLICY NUMBER 90140985. [protected]@yahoo.com

Sir., I have paid premium of Rs.15, 674/- on 08.12.15 for reviving the policy No. 17039912. But I didnt get receipt till now. So please mail the receipt to my registered mail id: pattem.[protected]@gmail.com

This is to inform that my savings account[protected] has been blocked without any intimation to me. I didn't expect this kind of service from a premium bank like HDFC. Right now I am in another state for some work and I am in deep trouble as I am unable to access it. I want immediately to activate my account so that I can make necessary payment. A cheque in favour of Apollo Munich is also given and if my account is not activated immediately I will held your bank to be responsible for non-payment of my cheque and I will be bound to take legal action against your bank.