Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Apr 29, 2026
Complaints 32948
Resolved
18420
Unresolved
14528
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1368

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arpit.garg
from Mumbai, Maharashtra
Dec 25, 2015
Resolved
Report
Copy
Resolved

Address: Ghaziabad, Uttar Pradesh, 201010
Website: Consumercomplaint.in

Dear Sir My name is arpit garg. I was working in hdfc bank Vaishali Branch. But after .completing 1 month my salary was not given by bank. Bank manager said wait for a month. This salary will be credited with next salary in next month. But next month salary was not credited. So now I left the bank. Doing working somewhere else. But I want my salary of 2 month. Please do something in it.
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Hi,

You are requested to write to us at [protected]@hdfcbank.com and elaborate further on the issue being faced by you. Kindly also share your name and contact number so that we can take it up with the concerned team and assist you. We assure you that complete secrecy will be maintained in this regard.

-Manoj
HDFC Bank
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sachinbv1
    Dec 25, 2015
    Resolved
    Report
    Copy
    Resolved

    Address: Chennai, Tamil Nadu, 306401
    Website: www.hdfcbank.com

    When I try to change my address there is very bad experience came with customer care of Bank and also trying from 1 month ago but nobody giving response to my request and giving proper support for that when I called many times regarding this. and sent from three times to given address.
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    You can write to us at [protected]@hdfcbank.com along with card details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      krishna khanal
      from Gurgaon, Haryana
      Dec 25, 2015
      Report
      Copy

      Address: New Delhi, Delhi, 110092

      Hello everyone !! On my Email query on this issue, I am explained with the following reason: "To deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs.50, 000 per transaction per day. This service would be offered at a nominal charge of Rs.100 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn."
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        aka2710
        from Bengaluru, Karnataka
        Dec 24, 2015
        Report
        Copy

        Address: Kanpur, Uttar Pradesh, 208002

        I had purchased hdfc life cancer care-H[protected] on 28/09/2015 but not received any receipt or any confirmation from your side. pl mail me the same at my mail id...arna.[protected]@gmail.com thanking you
        HDFC Life customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          umahv hv
          from Kakinada, Andhra Pradesh
          Dec 24, 2015
          Resolved
          Report
          Copy
          Resolved

          Address: 560078
          Website: www.hdfcbank.com

          Hi, this is Uma . I have an HDFC account and credit card as well . My HDFC customer id 37653937 . I need to contact customer care several times in a month, but there is no toll free number provided for Bangalore customers . The number I need to call is a landline[protected] . Even though there is an option to go to nearest HDFC bank and call customer care using the phone provided by HDFC for phone banking, this option is not always feasible . And the bank is closed during holidays, so no other option than to contact the landline[protected] for contacting HDFC customer care . I think HDFC should provide a toll free number for Bangalore customers, since not all customers are happy to contact HDFC customer care and then pay for the call as well . Note that HDFC might have a toll free number, but it is clearly mentioned on HDFC Debit and credit cards to contact landline[protected] for Bangalore customers My email is [protected]@gmail.com
          Aug 9, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          You can call on our Toll Free Number: [protected]. This Toll Free number works from 8 am to 8 pm on weekdays & from 8 am to 4 pm on Sat -Sun and is managed centrally at Mumbai.


          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kush18
            from Delhi, Delhi
            Dec 24, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Gurgaon, Haryana, 122016

            My name is nandlal Sharma Mobile no [protected] my debit card is in my pocket but somebody's withdraw 65300 amount from my account. But bank not help me on this matter . no body listen my problem. police note help on this matter.
            Aug 9, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            You can write to us at [protected]@hdfcbank.com along with card details, contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shashikant Kulkarni
              from Mumbai, Maharashtra
              Dec 24, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Pune, Maharashtra, 411001

              Dear Sir/Madam, I have applied for new credit card (CC[protected]but facing problem while having telephonic verification from Ms. Kirti Dadale ([protected], [protected]). She is asking for electricity bill/post paid utility number for online payment facility, which is mandatory to get life time free credit card. I am working with Reliance Entertainment, my company name is BIG Animation (I) Pvt.Ltd. I have received call from Chennai office that I will get life time free credit card, also the executive who has come to collect the document also told me the same. Kindly resolve my issue asap. Thanks in advance, Regards Shashikant Kulkarni
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              You can write to us at [protected]@hdfcbank.com along with card application details, contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                gyanu20
                from Raipur, Chhattisgarh
                Dec 24, 2015
                Resolved
                Report
                Copy
                Resolved

                Address: 462016
                Website: HDFC website

                Dear sir i'm a regular customer of hdfc bank, using a net banking but one day i'm trying to recharge my mob no. [protected] and amount is deducted but recharge is not done. Details are provided bellow Date- 7/12/2015 Transaction id-CCACL1FNG754-CCAFREECHARGEIN Cheque/Ref. No.-[protected] Amount-Rs 108 so i requested you to resolve my problem and refund my amount as possible. Thank you.
                Aug 9, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                PLS MAIL US AT [protected]@hdfcbank.com with your account details and contact details for further assistance. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                -Anay
                HDFC Bank Customer Assistance.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  gyanu20
                  from Raipur, Chhattisgarh
                  Dec 24, 2015
                  Report
                  Copy

                  Address: Bhopal, Madhya Pradesh, 462016
                  Website: website of hdfc

                  Dated 24/12/2015 i'm trying to book my train ticket but ticket is not booked and amount is deducted from my account. So please see the detailed as given bellow Transaction id-[protected]-IRCTC_NEW Cheque/Ref. No[protected] Deducted amount -Rs- 457.9 so i request you try to refund my amount as possible.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepak Achyuth Thampi
                    from Chennai, Tamil Nadu
                    Dec 23, 2015
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu, 600005
                    Website: HFDC LIFE AND HDFC BANK

                    My application no[protected], money debited from my account on 14.1.15, first bank lost my form and kyc, till date not issued documents . Given request for closure of policy on 07.12.15, rejected my request and making me run behind the branch . My 50000 is not returned by the bank even after several request
                    HDFC Life customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rohit Singh Sikarwar
                      Dec 23, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Alwar, Rajasthan, 301019
                      Website: www.nationalconsumerhelpline.in

                      Sir, It's is very humble request to you. I was lost my bike on Oct . But after theft of my bike, i have informed to police and File the FIR of my bike, i m not giving the emi of bike hdfc bank i have already submitted the copy of fir and formality are also done by police. But actual problem is that the recovery team of hdfc bank bhiwadi has forced to brother for EMI And they were forcing him too. They were rude at the time of emi recovery and they have taken my car key and not gived car key until he gave there outstanding emi.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Rohit,

                      I request you to write to [protected]@hdfcbank.com along with your loan account details and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        tarun454
                        Dec 21, 2015
                        Report
                        Copy

                        Address: Gurgaon, Haryana
                        Website: www.hdfclife.com

                        Hello, I would like to inform you about the policy for which I submitted the my document and payment. But since more than 1 month has been gone and I still not didn;t get the policy. So I called Customer Care Support and they asked me to email [protected]@hdfclife.com and it will resolve the issue on High priority. The Concern is about for HDFC Sanchay Plan: I basically got on 5 Nov 2015, 2:37PM from HDFC Head Office and caller name is Preeti, After our discussion she transfered the call to his Senior Sales Manager Mr. Amit Raheja, and he explained me the plan in detail. When I said the plan is good but I will take it After Diwali so he transfer his call his Senior Mr. Vishal Mehra who is more senior of Amit Raheja. They promised me the below structure for the Policy HDFC Sanchay Plan for 5 Year Plan: 32000 * 5 Years = 160000 INR Maturity = 252538 INR On 6th Year 3 Lakh Insurance 1 Lakh Medical Cash Insurance for 5 People upto 15 Years Petrol Card - 36000 for 5 Years Cash Voucher Benefit for 50% Premium which is 16000 for first year So they conveyance me for buy the policy his delivery boy came to me at evening and I handover my document and 50% cash amount 16000 INR. Now I am in regular touch with Amit Raheja who is Sales Manager and always he said it is under process. Last call was made between us on Friday 18 Dec, 2015 and he said the document is dispatch and will be reach to you on satuday maximum. But Unfortunately I still didn;t get my document and I am trying to call him but his number is switch off and even Mr. Vishal Mehra Number is also switch off. And When I call to Nikhil so he said I left the company and don;t talk to me. Nobody is co-operating with me. I am feeling something suspicious with me and I would like you to please look into that on high Priority and Below are the full detail I am sending you like phone number etc and please find the attachment for the Acknowledge number / Application Number... 1. Caller Preeti Called me on 5 Nov from this number [protected] 2. Sales Manager Amit Raheja Company Phone Number [protected] 3. Amit Raheja Company Phone Numer [protected], [protected] 4. Document/Payment Collection Executive Nikhil his phone number [protected] I bought this policy from My wife Name and her Information is: Name: Veena DOB: 12/03/1984 Please look into that on high Priority..
                        Hi Tarun, please share your mobile number ASAP, I need to talk to you regarding this urgently.
                        Hi Tarun, please share your mobile number ASAP, I need to talk to you regarding this urgently.

                        Regards
                        Hello Bunny,

                        Please post your email here. I will send my number to your email.

                        Thanks,
                        Tarun
                        Hi Tarun, you can mail me on [protected]@gmail.com
                        i also received the same call on 24th december.. please call me tarun as i already paid the amount now Vishal mehra number is switched off as well as collection boy mohit...

                        Vishal Mehra - [protected]

                        Mohit - [protected] (Collection Executive)


                        My Self Deepak Naithani ([protected])
                        Hi Naithini,
                        Just return the policy . They will not going to give anything. They all are fake promise.
                        Hello Mohnish,

                        They guys are even not providing the policy also only the acknowledge slip which is not usefull. Are you also a victim?

                        Thanks,
                        Tarun
                        Helpful
                        Found this helpful?
                        7 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Paramjit_U
                          from Jalandhar, Punjab
                          Dec 21, 2015
                          Report
                          Copy

                          Address: Jalandhar, Punjab, 144026

                          I requested for open new account in HDFC Bank, Jalandhar on 1st December. They promised to provide me the kit which includes my Debit card, cheque book etc within 10 days but today it is 21st December but still I didnt receive my kit. It is really bad service by HDFC. Paramjit Singh Ph: [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Paramjit,

                          We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number, Complete address of Branch where the same was submitted as per web site.(ALONG WITH IFSC CODE) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

                          -Anay
                          HDFC Bank Customer Assistance
                          finally i received my kit on 22nd December because of a known person in the post office otherwise its gonna be late for 2-3 more days. Received with OTP expired. Called CC, requested for new OTP and after more 24 hours I was able to use my Debit card. Thnx
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            tonysbabu
                            from Neyyattinkara, Kerala
                            Dec 21, 2015
                            Report
                            Copy

                            Address: Thiruvananthapuram, Kerala, 695011

                            I took a two wheeler loan for my HERO HONDA CD DELUXE BIKE(KL 01 AR 3142). I have completed paying the installments and till now i havent receved the NOC. Kindly make arrangements to send the NOC to the address included as soon as possible. Mr BABU PS mobile:[protected] address: tc 14/874, sanjose, chettykunnu, kumarapuram, medical college po trivandrum
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              manvi sh
                              from Noida, Uttar Pradesh
                              Dec 21, 2015
                              Report
                              Copy

                              Address: 110034

                              I have an account with hdfc bank from last 2 year 49116156 is cs id i am apply for credit card but my application is rejected i dont know what is the reason for rejected my application my tell me what is the reason
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear,

                              Please dont borrow their card as their security level of their system is very bad, my CC was hacked but till date no solution and they will harass you by calls legal notice etc..
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ajaaz khan
                                from Paravur, Kerala
                                Dec 21, 2015
                                Report
                                Copy

                                Address: 480884

                                Dear Team, i had made a transaction on 1/12/15 for 10000 rs from central bank of india . but i did not get amount from ATM and amount has been deducted from my account . i have informed to central bank manager also and submitted the written letter as well as per i was told by manager on the same day. i have raised a complain by calling customer care and i was told that i will be getting my amount back within 7 days. i have called back to customer care and asked about the status so they said that amount has been collected that day. then i went for FIR and went to nearest HDFC bank branch .i have informed about the incident to branch manager so he had raised a complain for video footage and said that i will inform u later. i am just keep roaming from here to here but even after making FIR on police station not getting proper solution for this please look in to this matter and help me out to get my amount .
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  camanishpatel
                                  from Hyderabad, Telangana
                                  Dec 21, 2015
                                  Report
                                  Copy

                                  Address: 380052

                                  I ordered a product online from "http://www.provogue.com/hdfc-offers" and "http://www.provogue.com/onepagecheckout", which is a "ladies watch" and i payed Rs.299 for this product but i didn't get any message regarding order.I dont have any order reference number but have a number from my transaction details that is "[protected]"
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    imalone26
                                    from Varanasi, Uttar Pradesh
                                    Dec 21, 2015
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 400013
                                    Website: www.hdfcbank.com

                                    Dear Concern, As per subject mentioned above, this is to bring to your kind notice that i am 8 YEARS old customer of HDFC Bank credit card, i have do my all payments on time in this period, just bcoz due to some economic problem, my 1or 2 emi has been had not been paid on time... Mr. Amit, from collection team calling me from No.[protected] and forcing me for payment while I had inform the same problem to him, afterthis he is harassing me, also use unethical words with me.. Sir, i want to know that when i had paid my all outstandings on time, due to some economic problem, 1 or 2 EMIs had not been paid on time..also i am paying extra money for the same..WHY?? Mr. Amit continuously calling me as well using such kind of Language.. Sir requesting you take action Against him... Rgds: Atul Kumar Sharma #[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Record their call. request for email and employee id of the caller. ask for Debt Recovery Agent Registration Number. Report the harassment incident to bank MD in writing. Also send the copy to Commissioner of Police of your City. Also do ask for the employee id of the recovery agent visiting your residence, take photocopy of the same for your future record.
                                    Dear Concern,
                                    As per my last last i had received calls from collection, noone has been visited on my place...so take action accordingly...

                                    Also he has been again called me today[protected] and forcing me for payment...as well using unethical language..while i have done payment of my 1 EMI...

                                    Sir, requesting you take strict action against him asap...


                                    Rgds:

                                    Atul Kumar Sharma
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rpm1267
                                      from Ahmedabad, Gujarat
                                      Dec 20, 2015
                                      Report
                                      Copy

                                      Address: 380009

                                      I am not Credit card holder of HDFC bank and bank has paid few amount directly to LIC without inform to me and now their agents are coming at my residence and harrashment to made to me and my family. I have personnely visited HDCFC bank Manager and Credit card department nos. of times but they don't bother. They also agreed that I have not received their card but do not like to dissolve my problem and harrashment again & again. and I am now suffer High pr. 190-200. Now I claim Rs.70, 000/- to HDFC Bank against harrashment to me & my family. I am enclosing herewith E-mail corresspondances for your ready reference. That will helpful to U, to know the behaviour of Bank & not interested to dissolve the issue. I WILL COMPALINT TO RBI LOKPAL COMMITTEE ALSO.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      Apologies for the inconvenience caused. Request you to write to [protected]@hdfcbank.com along with your customer ID, contact details and your issue. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.
                                      -Anay HDFC Bank Assistance.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        pawan15985
                                        from Pune, Maharashtra
                                        Dec 20, 2015
                                        Report
                                        Copy

                                        Address: Pune, Maharashtra, 411013
                                        Website: Deduction of depository charges

                                        Deduction of depository charges This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of 572.50 was deducted from my savings account on 14 Dec 2015 under the header of depository charges. I want my money back to my account.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,
                                        You can write to us at [protected]@hdfcbank.com along with account details, charges details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.
                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit