HDFC Bank Complaints & Reviews

I'm Sudheer from Bangalore and I ordered a Provogue watch as part of an HDFC mobile banking offer. I have Ordered watch seeing add from [protected]@hdfcbank.net and order status showing delivered but I haven't received any item. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. No reply on the posts on their FB page. No reply for the tweets. Highly pathetic customer service. HDFC should also take responsibility for partnering with such fake vendors and cheating their own customers. I can see HDFC Bank has to take the responsibility and need to get out of this kind of partners. I saw similar posts on Provogue FB page and I feel that Provogue.com is cheating online buyers on a large scale. High time this scam is stopped. My Order order no[protected] and amount deducted from HDFC Bank account so HDFC bank has to solve this issue.

Dear Sir, I have not been contacted about this matter until I tried to contact your credit card department. Kindly forward me the mail Hdfc bank tried to contact me on this matter in the past for legal reasons. Sincerely, Avishek Bhatyacharya [protected] Sent from Outlook Mobile On Mon, Dec 7, 2015 at 6:09 AM -0800, "Grievance Redressalcc" wrote: Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated November 27, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform you that the credit for the transaction amount of Rs.13, 287.19 done at Paypal Ezisystems [protected] SGP is given twice on your card account on 08/06/2015(June 2015 statement) and 16/06/2015(July 2015 statement). Since the merchant has already refunded the amount on .Rs.13, 287.19, the temperory credit given by the bank on 08/06/2015 has been redebited. Further we have tried contacting you to inform the same, but our attempts to reach you was unsuccessful.. Please feel free to e-mail us at : Grievance.[protected]@hdfcbank.com or call us at :[protected] for any further assistance or clarification required on your card account. In line with our focus and commitment to Customer Service, we trust that this Grievance Redressal Cell has addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Principal Nodal Officer Mr. Appala Pranesh Rao at HDFC Bank Ltd.5th Floor, Tower B, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel West, Mumbai 400013 or E-mail at : [protected]@hdfcbank.com or Fax at[protected]. Alternately you can call at Tel:[protected]. Kindly note the query reference number for this correspondence is :[protected]. Assuring you of our best services at all times. Regards, Manikandan P S Manager Grievance Cell Correspondence Safety Tips for Secure Card Transactions: Ensure your card transaction is always done in your presence Do not share your Bank account or card details with anyone over phone, Email or SMS Do not share your card PIN with anyone. Always enter the PIN yourself. Do not hand-over your Card/ATM PIN to any person claiming to be associated with the Bank http://www.hdfcbank.com/aboutus/security/security_tips.html ________________________________________________________________________________...⇄ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. " Reply Reply to All Forward More Grievance Redressalcc Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated December 07, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform you that we have tried contac Dec 9 at 7:43 PM [protected]@yahoo.com To grievance.[protected]@hdfcbank.com Dec 10 at 12:45 AM Dear Sir, I have not been contacted about this matter until I tried to contact your credit card department. Kindly forward me the mail Hdfc bank tried to contact me on this matter in the past for legal reasons. Kindly justify when your phone banker had called me regarding this issue or had sent me an E-mail. I did not receive any prior phone call or E-mail. Sincerely, Avishek Bhatyacharya [protected] Sent from Outlook Mobile On Wed, Dec 9, 2015 at 6:13 AM -0800, "Grievance Redressalcc" wrote: Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated December 07, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform you that we have tried contacting recently on 27/11/15 to explain you about the transaction (Rs.13, 287.19 done at M/s Paypal Ezisystems [protected] SGP ). You were non contactable during our initial attempt to reach you. Subsequently, our phonebanking officer had contacted you and note that you had only preferred a written response and did not want a call from HDFC Bank. However, in the interim, we had responded to you vide e-mail response clarifying our initial attempts to contact you. While we have explained the same, we still regret for any inconvenience caused to you in this regard. We once again take the opportunity to explain that the Bank had reversed (debited) Rs.13, 287.19 at M/s Paypal Ezisystems [protected] SGP on 13/10/15 to nullify the interim credit earlier provided on 08/06/2015 inview of the merchant refund received on 16/06/2015 towards the said transaction. We trust the above clarifies your queries in detail. Please feel free to e-mail us at : Grievance.[protected]@hdfcbank.com or call us at :[protected] for any further assistance or clarification required on your card account. In line with our focus and commitment to Customer Service, we trust that this Grievance Redressal Cell has addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Principal Nodal Officer Mr. Appala Pranesh Rao at HDFC Bank Ltd.5th Floor, Tower B, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel West, Mumbai 400013 or E-mail at : [protected]@hdfcbank.com or Fax at[protected]. Alternately you can call at Tel:[protected]. Kindly note the query reference number for this correspondence is :[protected]. Assuring you of our best services at all times. Regards, Manikandan P S Manager Grievance Cell Correspondence Safety Tips for Secure Card Transactions: Ensure your card transaction is always done in your presence Do not share your Bank account or card details with anyone over phone, Email or SMS Do not share your card PIN with anyone. Always enter the PIN yourself. Do not hand-over your Card/ATM PIN to any person claiming to be associated with the Bank http://www.hdfcbank.com/aboutus/security/security_tips.html ________________________________________________________________________________...⇄ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. " Reply Reply to All Forward More Grievance Redressalcc Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated December 10, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform you that we have tried contac Dec 10 at 6:18 PM [protected]@yahoo.com To grievance.[protected]@hdfcbank.com Dec 10 at 6:37 PM Dear Sir, Please fo not change the subject. I have not been contact prior to the amount had shown up on my statement. The amount had shown up on my statement dated 15/10/2015. After that I tried to contact your credit card department numerous times on to why that figure was reflecting on my statement. Because of that, my minimum amound due each month has increased plus Hdfc has added additional financial charges plus late fees because your superviror said he would get back to me regarding the issue in 24 hours but he did not. Kindly review the calls I had made to your credi5 card department on the week of 01/11/2015. Again I have to mention that your bank is being unfair with a client and a complaint has to be filed with the legal authorities. Sincerely, Avishek Bhattacharya Sent from Outlook Mobile On Thu, Dec 10, 2015 at 4:48 AM -0800, "Grievance Redressalcc" wrote: Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated December 10, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform you that we have tried contacting recently on 27/11/15 at 10.32 am, and 12.05pm to explain you about the transaction (Rs.13, 287.19 done at M/s Paypal Ezisystems [protected] SGP ). You were non contactable during our initial attempt to reach you. Subsequently, our phonebanking officer had contacted you on 27/11/15 at 16.19 pm and note that you had only preferred a written response and did not want a call from HDFC Bank. However, in the interim, we had responded to you vide e-mail response clarifying our initial attempts to contact you. While we have explained the same, we still regret for any inconvenience caused to you in this regard. We once again take the opportunity to explain that the Bank had reversed (debited) Rs.13, 287.19 at M/s Paypal Ezisystems [protected] SGP on 13/10/15 to nullify the interim credit earlier provided on 08/06/2015 inview of the merchant refund received on 16/06/2015 towards the said transaction. We trust the above clarifies your queries in detail. Please feel free to e-mail us at : Grievance.[protected]@hdfcbank.com or call us at :[protected] for any further assistance or clarification required on your card account. In line with our focus and commitment to Customer Service, we trust that this Grievance Redressal Cell has addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Principal Nodal Officer Mr. Appala Pranesh Rao at HDFC Bank Ltd.5th Floor, Tower B, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel West, Mumbai 400013 or E-mail at : [protected]@hdfcbank.com or Fax at[protected]. Alternately you can call at Tel:[protected]. Kindly note the query reference number for this correspondence is :[protected]. Assuring you of our best services at all times. Regards, Manikandan P S Manager Grievance Cell Correspondence Safety Tips for Secure Card Transactions: Ensure your card transaction is always done in your presence Do not share your Bank account or card details with anyone over phone, Email or SMS Do not share your card PIN with anyone. Always enter the PIN yourself. Do not hand-over your Card/ATM PIN to any person claiming to be associated with the Bank http://www.hdfcbank.com/aboutus/security/security_tips.html ________________________________________________________________________________...⇄ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. " Reply Reply to All Forward More [protected]@yahoo.com To grievance.[protected]@hdfcbank.com Dec 10 at 6:38 PM Dear Sir, Please do not change the subject. I have not been contact prior to the amount had shown up on my statement. The amount had shown up on my statement dated 15/10/2015. After that I tried to contact your credit card department numerous times on to why that figure was reflecting on my statement. Because of that, my minimum amound due each month has increased plus Hdfc has added additional financial charges plus late fees because your superviror said he would get back to me regarding the issue in 24 hours but he did not. Kindly review the calls I had made to your credi5 card department on the week of 01/11/2015. Again I have to mention that your bank is being unfair with a client and a complaint has to be filed with the legal authorities. Sincerely, Avishek Bhattacharya Sent from Outlook Mobile On Thu, Dec 10, 2015 at 4:48 AM -0800, "Grievance Redressalcc" wrote: Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated December 10, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform you that we have tried contacting recently on 27/11/15 at 10.32 am, and 12.05pm to explain you about the transaction (Rs.13, 287.19 done at M/s Paypal Ezisystems [protected] SGP ). You were non contactable during our initial attempt to reach you. Subsequently, our phonebanking officer had contacted you on 27/11/15 at 16.19 pm and note that you had only preferred a written response and did not want a call from HDFC Bank. However, in the interim, we had responded to you vide e-mail response clarifying our initial attempts to contact you. While we have explained the same, we still regret for any inconvenience caused to you in this regard. We once again take the opportunity to explain that the Bank had reversed (debited) Rs.13, 287.19 at M/s Paypal Ezisystems [protected] SGP on 13/10/15 to nullify the interim credit earlier provided on 08/06/2015 inview of the merchant refund received on 16/06/2015 towards the said transaction. We trust the above clarifies your queries in detail. Please feel free to e-mail us at : Grievance.[protected]@hdfcbank.com or call us at :[protected] for any further assistance or clarification required on your card account. In line with our focus and commitment to Customer Service, we trust that this Grievance Redressal Cell has addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Principal Nodal Officer Mr. Appala Pranesh Rao at HDFC Bank Ltd.5th Floor, Tower B, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel West, Mumbai 400013 or E-mail at : [protected]@hdfcbank.com or Fax at[protected]. Alternately you can call at Tel:[protected]. Kindly note the query reference number for this correspondence is :[protected]. Assuring you of our best services at all times. Regards, Manikandan P S Manager Grievance Cell Correspondence Safety Tips for Secure Card Transactions: Ensure your card transaction is always done in your presence Do not share your Bank account or card details with anyone over phone, Email or SMS Do not share your card PIN with anyone. Always enter the PIN yourself. Do not hand-over your Card/ATM PIN to any person claiming to be associated with the Bank http://www.hdfcbank.com/aboutus/security/security_tips.html ________________________________________________________________________________...⇄ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. " Reply Reply to All Forward More [protected]@yahoo.com To [protected]@hdfcbank.com Dec 12 at 9:19 AM fyi Sent from Outlook Mobile Show original message Reply Reply to All Forward More [protected]@yahoo.com To help.[protected]@rbi.org.in Dec 12 at 9:30 AM Please help me. [protected] Avishek Bhattacharya Sent from Outlook Mobile Show original message Reply Reply to All Forward More Avishek To [protected]@rbi.org.in Dec 14 at 10:31 AM Dear Sir, I am currently being harassed by HDFC bank because they have added an amount to my credit card on my statement dated 15/10/2015. Because of this my emi has shot up more than I can afford and their team did not respond to my phone calls on the week on 01/11/2015. I kindly want an appointment to explain the whole matter as it is seriously affecting my financial condition. I am here by forwarding the mail where I have been in correspondence with HDFC bank. Sincerely, Avishek Bhattacharya [protected] On Saturday, December 12, 2015 9:30 AM, "[protected]@yahoo.com" wrote: Show original message Reply Reply to All Forward More Grievance Redressalcc Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated December 10, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform that after you discussion wit Dec 14 at 7:22 PM [protected]@yahoo.com To grievance.[protected]@hdfcbank.com Dec 14 at 8:12 PM Dear Sir, I did not receive any call back from the bank on 1 t or 2nd November at 20:35pm. However, I would like to mention as a customer that because of this issue it has affected my financial status as the bank did not give me a prior notice before 15/10/2015. Now as an average person earning an average salary I am really worried how I can pay huge emi's to Hdfc. I really want to clear off my debt with Hdft and be free from the bank but I can only afford an emi of Rs 3000 per month till my debt is completly cleard. I hope you can understand my financial condition and give me a solution which can be payable by an average middle class person. Sincerely, Avishek Bhattacharya Sent from Outlook Mobile On Mon, Dec 14, 2015 at 5:52 AM -0800, "Grievance Redressalcc" wrote: Dear Mr.Bhattacharya, This is with reference to our recent e-mail dated December 10, 2015 regarding your HDFC Bank credit card account. We take this opportunity to inform that after you discussion with the phonebanking officer on 1/11/15, on 2/11/15 our phonebanking officer has contacted you at 20.35 pm and informed that the temporary credit provided by the bank was reversed, since the merchant has refunded the amount. Further the bank did not try to contact you before 15/10/15 since the statement was sent every month. We once again take the opportunity to explain that the Bank had reversed (debited) Rs.13, 287.19 at M/s Paypal Ezisystems [protected] SGP on 13/10/15 to nullify the interim credit earlier provided on 08/06/2015 inview of the merchant refund received on 16/06/2015 towards the said transaction. Please feel free to e-mail us at : Grievance.[protected]@hdfcbank.com or call us at :[protected] for any further assistance or clarification required on your card account. In line with our focus and commitment to Customer Service, we trust that this Grievance Redressal Cell has addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Principal Nodal Officer Mr. Appala Pranesh Rao at HDFC Bank Ltd.5th Floor, Tower B, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel West, Mumbai 400013 or E-mail at : [protected]@hdfcbank.com or Fax at[protected]. Alternately you can call at Tel:[protected]. Kindly note the query reference number for this correspondence is :[protected]. Assuring you of our best services at all times. Regards, Manikandan P S Manager Grievance Cell Correspondence Safety Tips for Secure Card Transactions: Ensure your card transaction is always done in your presence Do not share your Bank account or card details with anyone over phone, Email or SMS Do not share your card PIN with anyone. Always enter the PIN yourself. Do not hand-over your Card/ATM PIN to any person claiming to be associated with the Bank http://www.hdfcbank.com/aboutus/security/security_tips.html ________________________________________________________________________________...⇄ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. " Reply Reply to All Forward More

There were wrong debits of the annual maintenance charges on my account cust id:[protected]salary account), last month they took around two weeks time and it got reversed after several complaints now after furnishing all the details or docs required by the bank, and also was given time adherence of 15 days for the resolution to be fixed, being unaware of the backend work which went within the bank, now it seems the backend work is not yet fixed, because i have been charged with the unnecessary debit from my account again, and when i follow up i get time limits and cutoff times every now and then being extended again again.

Its a shame to call myself a Priority Banking consumer of HDFC. My name is [censored]ij and I had placed a call with HDFC customer care number[protected] on 7th Dec 2015, requesting for understanding why I wasnt able to do an NEFT transfer. Whilst the issue got resolved on the call, the customer care rep mentioned that I should apply for a new Debit card which would come to be without any additional charge and I confirmed my request. Biggest mistake I made in the hindsight. My request reference number is BANR[protected]. I got an SMS 3 days after (10th Dec 2015) mentioning my new OTP but shockingly the card has still not been delivered!!! Despite of me being a priority banking consumer, their stupid inefficiency has led to my current debit card being blocked and no ones willing to tell me whats the status of the new debit card. Horrifying experience. If ICICI or other banks are taking note of this complaint - please contact me, I am looking for a new bank. I am done with HDFC.

Hi, I was holding one salary account with HDFC bank. Currently I am using salary account with another bank. So I don't want to use the account and want to close it. I have visited the HDFC branch repeatedly and submitted the form. As per their instructions, I have submitted an application to de-link my credit card from the account. Everything is done and it is almost 2 months when Me and My wife have visited the branch almost minimum 15 times. Still the account is not closed and it is pending. Please close this Account

Hi, I have HDFC Saving account in chennai. same account assigned to my Sharkhan Trading account. some time I transfered my saving account to Trading account. For every time they are Debiting 100/-'s of Rupees as Depository charges Many time I contacted to customer care. They are replaying. I got very very bad experience with HDFC Bank. With in 1 month I am going to close my HDFC Saving account. My best suggestion is before u want open saving account in HDFC you just check Reviews in internet. I hope this review is helpfull. Regards, JAGADEESH

Dear Sir, Sorry to Say but it was the worst experience for me to deal with your bank Some people are calling me and my relatives for a payment of rs. 5100 and using abusive language He is calling of behalf of HDFC bank Vikas puri Name Mr. Vishal Tyagi Ph:- [protected] This person has used very foul language with my father & brother Voice recordings are there with me and the same will be handed over to police if no action is taken by HDFC Bank

I paid Rs9643/- on 8/12/2015 through online for my HDFC Standard life insurance policy nop 00012715. Till now I did not receive my premium paid receipt. Kindly arrange to send the same to my email [protected]@gmail.com

Hi, I am Virendra Mishra. I have taken a credit card from HDFC bank, I used 55, 000 before 2 years. I was abroad from last two years. I want to settle down my card but i am unable to reach them they charged alot of intrest on that i want to settle actual amount. Please help me to settle down this.

This is in reference to the transaction made from my account without intimating me by hdfc bank. Summary : DEPOSITORY CHARGES NOV[protected] Reference :[protected] Date :14 Dec 2015 Amount : 858.75/- An amount of Rs 858.75 has been debited on 31 Dec 2014 from my salary Account, mentioning about 'DEPOSITORY CHARGES NOV[protected] on demat account. I have never used this account. Please help and give me an update on has been debited on [protected]@gmail.com

Hi I have ordered white dial watch and the order ID is[protected] ordered on 11/29/15 in the name Raahmi R and paid shipping charge of Rs.299 but still the status is Processing and complete. I mailed you guys but I dint get any reply. I even called to the mentioned number in the provogue website, but no response. I request you to kindly reply to the mail and let me know when the product will be delivered otherwise I am going to claim a complaint against your company and bank.

Below are my details... - Name of the Applicant (as it appears in your Loan application form) : Raghavendra - Your contact number(s): [protected]. - Type of Loan (e.g. Personal/Express Loan Plus/Auto) : Used Car Loan - Amount of Loan : 1.7 Lacs Only. - Name of the Direct Selling Associate/Sales person (if available): Do not know at this time. - Contact Numbers of the DSA/Sales person (if available): Sorry. - Date on which the loan application was collected : May 2013 - List of other documents Collected: As usual required for a Used car Loan approval. So Dear HDFC Bank, I am approving the above details myself as i am looking to go for an closure of loan account. Summary: As i already stated that I only paid 29 installments out of 42 installments to HDFC Bank and still there is 13 installments is left for paying out to HDFC Bank till October 2016 and all paid installments are irregular and there are much checq bounce & late payment charges are applied. But all the installment are clear till now.. Reason for not paying out my installments, I am not a victim of recession, as when i was taken a loan from HDFC Bank dealers are miscommunicated me & cheated with some amount & updated the high interest rate, and initially no communication of the loan details or EMI or have not received any loan document & the loan amount also not credited to my account and the same is been given by hand this leads to the delay In payments t of my further installments due to the complaint raised with the HDFC bank. I have received so may threatening calls from the deals when raised complaint with the HDFC back for the cheated amount(25000) & high interest rates, which i have call recording for the same. This is enough and i just want to say that good bye to the loan account as the HDFC Bank harrasing me day by day now a days so i have decide to settle the whole amount at one time. So I requested to you Dear HDFC Bank Please show your mercy on me and please help me to closure of my loan account as soon as possible as one time settlement. I will be very grateful to you... Following are my details for your convenience Sir: Name: Raghavendra AJ Personal Loan Account Number : 24390369 Address: Bangalore I will be very oblige if you can decide a medium settlement amount for my loan... Thank You HDFC Bank...

Policy No. 10444825‏ In spite of several communications with clear instructions to discharge the above Policy by the due date (9 Dec 2015), hdfclife have not credited the money to the designated account as on today. The original policy together with the relevant forms duly filled in were delivered at the local branch and a copy was sent to hdfclife through email. The instructions were very clear asking hdfclife to close the policy on the date of maturity and credit the proceeds to my designated account. It is quite disgusting to note that subject is still hanging with hdfclife even after the expiry date and there has been no response to my email communications. The money was invested with hdfclife with certain intentions and I need money urgently due to the commitments. It is unethical on the part of hdfclife to hold on to the funds beyond the maturity date. I have already notified hdfclife if they do not credit the money by 12 Dec, I will lodge a complaint with the Consumer authorities, hence this complaint. Much appreciate your intervention.

Hi, I m HDFC bank customer in Chandigarh. My A/C: [protected] (current account) phone no. [protected] since more than 3 years but till date I haven't receive my debit card or Internet banking. Whenever we ask for the same, they told us to come in another 2-3 days. The service of the bank is very poor, it is very difficult to do business with the bank. Please sort out the issue immediately.

Hi, Similar transaction was made in my account too. This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 858.75 has been debited on 14th Nov 2015 from my salary account, mentioned as 'depository charges DEPOSITORY CHARGES. When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers. Please help me Raghvendra singh [protected]

I am Akilesh from Chennai. I am an account holder in your esteemed bank. I have been provided with Platinum Credit Card. Its number is *******6747. On December 8th 2015 I have received a call from HDFC Bank Executive from [protected]. I dont remember the name of the person.

Initially he told me the following your credit card has lot of offers you can make use of it. The credit card will be life time free. He said that you have to take Health Insurance from HDFC ERGO else you will be having black mark on you and your CIBIL rate will be affected. The Premium amount is Rs.27854.00 for two years. He forced me to take up the policy saying it is your new credit card so you should take the policy, It is just a security kind of deposit, If you don't claim your entire amount will be refunded.

The sales executive has given me his office number [protected]. The Policy Number is [protected] and I have raised a cancellation request for this already on December 10th 2015 Request No is 13053061. They said that it will take 15 days to complete the cancellation process. I have received a confirmation call from HDFC ERGO. I have stated my reasons for cancellation and they also approved my request. But soon later I got a call from Credit Card executive saying that I cannot cancel my policy that is the rule I am managing your credit card. Only if I approve your request they will be able to cancel. He is arguing and saying that I have audio proof of you accepting the policy I will forward that recording to higher authorities you cannot cancel the policy. He is not ready to accept my cancellation request again he is forcing me to take up the policy.

I have contacted Ergo Toll Free [protected] and stated the above facts they just give me a different cancellation request numbers on December 10th 2015, December 12th 2015 and December 14th 2015 but it seems they just place a callback request. Soon after I raise a cancellation request the same guy calls me insists and argues with me to take the policy.

I do not want any insurance policy from HDFC ERGO General Insurance Company Limited and I do not want you to take any amount from my Credit Card. I would like to cancel the policy and refund my total amount to my credit card. Please take care of this issue and take necessary action against these Executives.

I do not want to take this insurance please cancel this and refund my entire amount back to my credit card. I really feel helpless. Even I am ready to compromise my Creditcard. If possible cancel my credit card also.

--
Regards,
AKILESH D
+91 - [protected]

Debited 572.50rs from my account without any intimation.
I need my money back should get credited to my account
If need will provide my acc no for verification

I had taken credit card in 2012 and have paid all th emi and was told by the collection agency that 15000 is remaining and now i have received a notice from the court to pay 71000

Pls dont use Hdfc credit card its untrusted credit card department they are not maintain there pin No. anyone can use your credit card without your knowledge. I am using HDFC credit card past three year with out any Due amount. But On 2nd oct2015 Rs.6502.68 unknown transaction done by M/s.DROPBOX*4GR2TQW3QG9L without my knowledge. so-many times i call phone bank every time they are giving new way to withdraw my money. And so-many mail also send but still i got only auto replay. finely i got one mail from Mr.Pramod Nair -Manager - Correspondence (Chairman & MD Cell) that he mention you will get temporary credit on Nov month statement but that also not get. I don't know who is wright person to make complain. Card no.[protected] Name Senthilkumar [protected]@yahoo.co.in

Dear HDFC


Please note that i applied for HDFC Credit Card and got Reference No : [protected]W2. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in HDFC Link showing track your card application. Found the reason as follows.

Application Reference Number
[protected]W2
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY


We told to HDB Financial who called us for Credit Card and we never gone to HDFC for the same. SANA, Executive called and we given all papers and verification also done positively.

I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman.

We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear.. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Regards

PRASHANT KHANDLAE

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