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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1373

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M
Manoj9167
from Gurgaon, Haryana
Dec 5, 2015
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have an SB A/C [protected] in HDFC BANK (yusuf sarai, delhi) and I have No any bank credit card using. but HDFC Bank debited my 62000/- when i am calling HDFC Bank customer care they told to me to talk Credit card department. When I am trying to talk customer care they need card no. also I have visited HDFC bank Branch. But no one help me. I have mail to hdfc bank & card department but not getting any response. Please Look into this issue and resolve it as soon as possible From: Manoj Kumar Delhi- mo-[protected]..
HDFC Bank customer support has been notified about the posted complaint.
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    Gyanendra0107
    from Meerut, Uttar Pradesh
    Dec 5, 2015
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    Address: Ghaziabad, Uttar Pradesh, 201001

    This is my Policy No 17746048. This is Fraud Signature in this Application Form. Please Refund of my Money.Otherwise I will Approach In Media, Public Disclosure, Advertisement etc. Mr Rajan Goswami sold me Fraud Policy. Please take legally action against this Rajan Goswami.Otherwise I will Approach to the court against This Company. which have required this type of Fake People. I am Giving you his Address & name: Mr Rajan Goswami [protected] Father Name : Mr Ramesh [protected] Address : AB-303, AMARPURI, PAHARGANJ, NEW DELHI I Humble Request you, Please help me for refund of my money. Please take legally action against this Rajan Goswami its very urgently. Rgds, Gyanendra Kumar DOB[protected] Address - D-349 VILLAGE RAISPUR NR - WATERNITY SANDHYA NAGAR SEC-23 GHAZIABAD - 201001 Ph - [protected]
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      Himanshu Hasija
      from Etawah, Uttar Pradesh
      Dec 4, 2015
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      Address: Ghaziabad, Uttar Pradesh, 201010

      Hi all. I got 4 calls dated 4th Dec to my registered mobile phone [protected] tha I have to make a payment of 8000rs. To all four calls I have confirmed that the payment wu loud be done in the night tym as I was in between my shift. I tried making the payment last night but unable to do so as it says insufficient funds. The ledgered balance is 24000 but balance shows 0.00. Please explain why this happened when I clearly mentioned that the payment would be done in night. This is ethically wrong as now I can't withdraw any money frm my acc and I am unable to fulfill my living.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      You can write to us at [protected]@hdfcbank.com along with card details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

      -Anay
      HDFC Bank Customer Assistance
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        C
        chrammoh
        from Bengaluru, Karnataka
        Dec 4, 2015
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        Address: YSR, Andhra Pradesh

        Sir, i am doing transactions in ur bank since 2006 and i also had demat account .the present existing shares worth is Rs 700000.00 two weeks back i had applied for loan against securities for that i pledge the shares and also i had paid an amount of Rs1200.00 towards processing fees the amount was deducted in my account 7 days so many times i call the bank person he is not giving clarity about my loan.hence i request u please look in to the matter urgently and arrange loan to me. my account no.[protected] kadapa branch andhrapradesh ifsc code.HDFC0000704.
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          varghese@22
          Dec 4, 2015
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          Address: Thane, Maharashtra, 401209

          Hi team, I have a HDFC credit card where due to some family issues I could not pay half the bill of about 1300. I had informed the madam that i will be paying the bill on time but still i was harassed with 10-20 calls in a day to make payment even though I informed about my concern. I did not deny to make payment I said I will be late but will pay. after paying 4500 on 30 of nov I was still getting calls to make payment for 300 I paid that too. and again I got call stating that send us the print screen of the payment made. (Is it the way you treat customers like this) I am shocked to know how cheap hdfc bank is. and it is really not customer friendly. I would prefer Axis and icici in this case. Worst bank worst service worst customer supportive bank will never ever recommend this bank to any of my friends. they can harrase customers, . and the hights today again they called me to make payment even after I made payment whats gouing on????????? Seriously I am frustrated with such calls, pls stop them.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          You can write to us at [protected]@hdfcbank.com along with the card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID-TTU[protected] in the subject line. We will take it up on priority.

          -Anay
          HDFC Bank Customer Assistance
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            N
            naveen4bhatt
            from Jaipur, Rajasthan
            Dec 4, 2015
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            Address: Ghaziabad, Uttar Pradesh, 201010

            Dear Sir, Reference on the above subject. In the month of April 2015, I got one telephone call from HDFC life (as it was reflecting on my mobile through true caller) for a new policy of HDFC life. The caller name was Nisha Yadav. As per her it was a special offer for the customer. The premium tenure was 7 month & maturity amount after 10 years was almost double. The yearly premium was 50, 000/-. Then there was an additional discount of 20% thus reducing it to 40, 000/- only. So I was supposed to be paid actually 2.8 Lacs & after 10 years I was supposed to get around 6.5-6.7 Lacs. As I was also seeking for a new policy for my kid`s education so I got agreed. Mr. Mahindra Singh (mobile no # [protected]) was doing follow up with me regarding online payment. A payment of Rs. 20, 000/- was done online through link provided by Mr. Mahindra Singh, as an for half yearly premium & also asked them that rest amount I will pay online & never asked for ECS. Before getting bond against HDFC life policy no # 17609922, I got couple of calls from Mumbai HDFC life & the same return was repeated from their side. After some follow up I got bond against my policy. I got doubt full as they had mentioned a guaranteed amount of Rs. 1.78 Lacs + bonuses. Then I called up Nisha. Nisha Yadav assured me that I will get around 6.5 – 6.7 Lacs (i.e. 2.8 lacs + 1.78 Lacs + Bonus). In fact I was also assured by Mr. M. P. Singh for the same return. In the month of October I paid half yearly premium on line against my policy. After one week I got one SMS regarding premium ECS so as to maintain minimum premium amount in my account. I got shocked as I never asked for ECS. I called up HDFC customer care & also send mail to them. In return they send me one document where in I have signed for ECS. I got shocked how can they cheat me. They placed ECS from in between & got my signature. Any how I was confirmed that ECS is cancelled. In 1st week of November when my salary got credited in my account the ECS got activated & again premium amount was debited from my salary account. I got shocked again I dropped some mail & called up customer care for the same matter. Then they advised me to visit HDFC life branch office for return of the above amount. I visited Rohini office in Delhi & filled all the formality. While leaving I simply made a query about my policy. Then only I came to know that I was cheated by HDFC life. when I discussed in your branch office about my policy then I came to know that I will get around 1.78 lacs + bonuses which will be around 2.5 lacs., instead of 6.5 lacs as committed. Actually now I am getting only 2.5 Lacs after 10 years against an amount of 6.7 lacs. I am not fool that after paying an amount of Rs.2.8 Lacs & will get less than the premium paid after 10 years. Since then I am calling Nisha Yadav (Mobile no # [protected]) & Mr. M. P. Singh ([protected]) & both are not responding perhaps I have done a blunder mistake by adopting HDFC life policy. I do have hard earned money will not tolerate such misleading from your side. It’s a clear case of fraud by your team i.e. HDFC life. I want my money back with interest & will request you to take immediate action on the concern persons who had misguided me. Regards Naveen Bhatt
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              F
              Fatimah Begum
              from Kolkata, West Bengal
              Dec 3, 2015
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              Address: 700102

              Hv applied loan since n provided all docs by 4.11.15 n till now hv nt receive d loan amt. Every time sales advisor quoted diff loan amt. Furst dey offer rs 1lak 10 thousand den stated eligible for a lakh n now stated eligible for only rs 94 thousand. Plz help and process loan amt wich was initially promised to me.
              Dear Customer,

              I request you to write to [protected]@hdfcbank.com along with your loan application details and contact details with ref ID- TTU[protected] in the subject line. Will get back to you.

              -Anay
              HDFC Bank Customer Assistance
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                upretigagan
                from Dehra Dun, Uttarakhand
                Dec 2, 2015
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                Address: 122001
                Website: hdfc.com

                I went to HDFC home loan, sector 14, Gurgaon for updating interst rate on 23.11.2105. They have charged 8108 rs from me. My current intrset rate 10.3 % and HDFC bank intrest rate 9.5 %. I do not understand, " why they are charged for updating intrest rate." Please clarify.
                Dear upretigagan,

                Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                Regards,
                Team HDFC Home Loans
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                  RohRush
                  from Noida, Uttar Pradesh
                  Dec 2, 2015
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                  Address: New Delhi, Delhi, 110019

                  On 19th Aug 2015, I got an SMS, stating that Rs. 6, 114.00 and Rs. 6, 201.00 was charged via M/s FITNESS FIRST INDIA PV NEW DELHI on my HDFC Credit Card. We contacted the Card immediately and the following questions and facts were stated: 1) The card was over limit and blocked 2) It was blocked because we had requested it to be blocked. 3) we had intimated the bank that no further transactions of any kind were to be made on the card due to our incapability of paying up extra funds apart from dues. 4) the Bank/ its calling team never informed us before allowing the transaction on a blocked card. On extra expenses the bank would call and inform that the transaction cannot be processed due to insufficient credit limit, whereas this time, 12305 rupees was allowed to be charged on a blocked card, since it was automated by some random club? This too right around the same time we paid off our dues to the credit card? After several calls and emails, On Sep 10th ( e-mail: [protected]) i got a reply back from the Bank stating that we needed to provide cancellation of Club Membership copies to the Bank. The problem with the demand was that the Fitness Club had taken a hand written termination application and had not intimidated its Gurgaon Finance Branch. On request FFP was trying to sell us another month of membership instead of monetary refunds which we refused. Since we havnt been availing the club membership since Feb of 2015, we refused to pay to FFP the amount for which the bank/ we were charged. We had also written emails for transfers and closures later to the club which were always replied to as kindly pay off your dues first. Obviously we didn't since it was fault at their end that there was no coordination between their Saket and Gurgaon branches. Our main motive was to pay off our dues and close the card. Which we had informed the Bank. But we suppose they thought, its a big amount so lets just bleed the customer of some more interest, which they from our past records knew we were being unable to pay. Since HDFC allowed a transaction to happen on a blocked over limit card, we are unable to do so. What they failed to anticipate was that we already had the amount due ready to close to card. We are forced to bear with this disputed amount without it being our fault. Please do something about it. This is harassment.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  You can write to us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Rahul Admane
                    from Nagpur, Maharashtra
                    Dec 2, 2015
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                    Address: Nagpur, Maharashtra, 440010
                    Website: www.hdfclife.com

                    This is Yogita Kishore Bhandarkar. And my policy number is 15491419. Policy nikalte time pe jo hamse agent ne bola gaya tha wo abhi usi bat ko jhoot bta rahe hai. Abhi wo agent hame aisa bol raha hai ki humne to aisa bolahi nahi tha. The thing is that, humari policy 50000 per anum ki hai jo ki hume 7 years tak bharna hai or iski maturity period 15 years ka hai. But hume agent ne aisa btaya tha ki agr kisi karan aap wo piase nahi bhar sake to aap use 3 saal tak bhardo fir 3 saal complete hone pe aap us amount ko withdraw kardo, agar ap 2 saal bad nikaloge to apka piasa cut karke milega or agar 3 saal bad nikalte ho to apka pura piasa return hoga. Humne kiase taise karke wo piase 3 saal bhare but abhi mere husband ka business kuch loss me chal raha hai iske karan hume wo policy surrender karni pad rahi hai. But abhi agent bol raha hai ki abhi apko piasa cut karke mil raha hai I.e 98000. Or hume milne chaiye the 1.5 lacs. It means me pure 52000 le lost me ho. And the name of the agent is Umesh Wankhede jo ki HDFC Life, Dharampeth branch me biath ta hai. Isne mere sare relatives ke sath jhoit bolkar apna buisness kiya hai. Meine complaint bhi ki thi but abtak koi bhi response nahi ahe hai. My complaint number is [protected].
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                      S
                      Santoshmiriyala
                      from Chennai, Tamil Nadu
                      Dec 2, 2015
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh
                      Website: netbanking.hdfcbank.com/netbanking

                      I have an SB A/C [protected] in HDFC BANK (JUBILEE HILLS, Hyderabad) and I have transferred Rs 35000/- using IMPS on 2nd December 2015 at around 10.20AM to SBH SB A/C: [protected]. The IMPS Ref No[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed OUT and status shows in my Netbanking as Transaction Initiated.Either initiate the Transaction or refund the money into the account. Please Look into this issue and resolve it as soon as possible From: SANTOSH KUMAR Hyderabad Telangana
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We would like to inform you that the said transaction has been successfully processed from our end. Please check with the beneficiary party for further status of funds.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        samuel_n
                        from Mumbai, Maharashtra
                        Dec 1, 2015
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                        Address: 400709

                        Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing thi
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        You can write to us at [protected]@hdfcbank.com along with account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                        -Anay
                        HDFC Bank Customer Assistance
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                          manu dasryp
                          from Bengaluru, Karnataka
                          Dec 1, 2015
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                          Address: Raipur, Chhattisgarh, 492010

                          With reference to above at the time of online payment. after making payment from my account again a form showing for input the policy detail. we presumed that the transaction will finish after completion of this input form so we filled the form and again completed the process for payment. after verify the account it was came to notice that amount credited twice Rs. 13225 instead of single one.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            rohit16
                            from Mumbai, Maharashtra
                            Dec 1, 2015
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                            Address: Lucknow, Uttar Pradesh, 226010

                            My CIBIL report is showing gold loans and home loans which I have never taken. My PAN number is BIUPG4439C which was issued to me in April 2013. There are loans which are from 2004 to 2015 which are reflecting in my CIBIL report. When I contacted CIBIL for the correction in report, they say that the credit institution (HDFC in this case) has said that the details are correct. I came to know from Income tax department that the person who has taken these loans has the same name and date of birth as mine but has a different PAN card number (AGAPG6534H, AGBPG654H). This person has a different residential address and we 2 are different individuals. Still the bank keeps on saying that the loan details mentioned in my CIBIL are correct. Because of this problem, my credit score has gone very low and no bank is willing to give me a loan. This is causing me a mental harassment.
                            Dear Customer,

                            CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: http://bit.ly/1xsT90b.

                            Regards,
                            CIBIL Consumer Services
                            I have been hearing the same bogus reply from CIBIL.

                            I have already raised a dispute several times and CIBIL keeps on saying that everything is correct. I rally doubt whether all the details are being verified. It is quite possible that 2 people have same personal details and a different PAN card number.

                            I have a solid evidence that CIBIL has merged the report of 2 different people having same name but different PAN cards.
                            I have my own cibil report dated 1st Nov 2015(PAN-BIUPG4439C) and a copy of report for PAN AGAPG6534H.

                            Both the reports are word by word same. How can this be possible? CIBIL has just merged the details without verifying to whom the PAN belongs to.
                            Dear Customer,

                            We regret the inconvenience caused to you. Please reply with the Dispute ID/ Service Request Number which you may have received when you raised the dispute on CIBIL’s website. We shall investigate and revert to you shortly.

                            Regards,
                            CIBIL Consumer Services
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                              ab18
                              from Washim, Maharashtra
                              Nov 30, 2015
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                              Address: Pune, Maharashtra, 412307
                              Website: hdfc.com

                              Hi, I had applied for HDFC Home loan through HDFC Bank, Kharadi branch in Sept, 2015 and was committed on email from their official email id stating that post my disbursement, partial processing fee of 7000 Rs. would be refunded which is not happening till now despite numerous visits
                              Dear Customer,

                              Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                              Regards,
                              Team HDFC Home Loans
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                                radhakrishan mn
                                from Gangtok, Sikkim
                                Nov 30, 2015
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                                Address: 110030

                                HFDC bank staffs wrong entry my credit card misuse cash money hand take over my name is Radhakrishan. my credit card no [protected] checklist any A T M USE MY CREDIT CARD MY LIVING MEHRAULI Delhi AND WORKING APOLLO HOSPITAL SARITA VIHAR Delhi BETWEEN ANY A T M USE MY CREDIT CARD JUSTIFIATION and checklist after pending three e m I settlements more than rs 18000 above h d f c credit card never my no use totally complication h d f c staffs mistake never my mistake my right way to go running not wrong way to running . my second history h d f c bank again mobile phone call staffs h d f c bank life sampoorm samridhi insurance plan policy taken my refuse not need my insurance L I C TWO MY children education policy not need h d f c life insurance my also refuse cash money loan rs 50, 000, insurance, credit card, but not understand h d f c bank staffs .this is h d f c bank ltd large number of high level various problems customer cheating, customer grievances, customer life is collapse, customer suffering, customer corruptions more than 4 years 2012 to 2015 there are main reason my personal loan not approval my CIBIL score is down HDFC bank staff wrong entry my all bank statement THANKYOU RADHAKRISHAN ACCOUNT NO- [protected] HOUSE NO-1228, WARD NO-2, GALI NO-7, GARHWAL COLONY MEHRAULI, NEW DELHI-110030
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                                  BBhawnaB
                                  from Delhi, Delhi
                                  Nov 30, 2015
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                                  Resolved

                                  Harassment calls from recovery agents

                                  Address: New Delhi, Delhi, 110059
                                  Website: www.hdfcbank.com

                                  Hi, My name is Bhawna Billa. I am a credit card holder of your bank in which i have outstanding of Rs. 1, 72, 000 approx. From last few days, i am getting harassment and abusive calls from one of your recovery agent. He make 100 of calls everyday in my office landline and shout on my reception and security guards when i am not in office. I have requested him to call on my mobile which he doesn't do. He always call me on my office landline...
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                                  jangdip
                                  Nov 29, 2015
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                                  Address: Ludhiana, Punjab, 141110

                                  Hi me jaswinder get a bike bajaj pulsar from mullanpur with the loan of hdfc bank in 2005 and I give all the installments at the correct time ang my loan is ended after 3 years and bank does not send my any leter of noc clearance. so plz send me my noc letter I shall be thankfully for it.. with regard JASWINDER SINGH S/O CHUHAR SINGH V.P.O PURAIN (LUDHIANA)
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                                    Govindhan Sekar
                                    from Tiruvannamalai, Tamil Nadu
                                    Nov 28, 2015
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                                    Address: 641035
                                    Website: www.emibazaar.com/hdfc

                                    Hello Sir/ Madam, I am having an account/ Credit card in HDFC Bank. When I was receiving my credit card statement, there was pamphlet where the HDFC bank is promoting the EMI Bazaar.com Based on the promotion, I have placed an order in emibazaar.com (order #[protected] on 24th October 2015 and made the payment with my HDFC credit card. I haven't received my consignment yet. I tried calling the toll free number mentioned in the pamphlet. But I am unable to reach out. I sent out several email to "[protected]@onemi.in" but not even received single response from them. I request the HDFC bank not to tided up with such a fraud company and not promote the emi bazaar.com. As I have trust on HDFC Bank I completely consider their promotion. I personally request HDFC to take strong action against emi bazaar.com to get the consignment. Other wise one fine day HDFC Bank will lose the customer faith. Regards, Govindhan SS
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    I would request you to email us at [protected]@hdfcbank.com along with your account details, transaction details, contact details and above mentioned concern. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                    -Anay
                                    HDFC Bank assistance.
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                                      ashishbig100
                                      Nov 28, 2015
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                                      Address: Mumbai City, Maharashtra, 201305
                                      Website: offers.smartbuy.hdfc.com

                                      Well they are the biggest frauds and cheaters. I have written around 30 emails to smartbuy and hdfc. Spent 300/- in calling the Customer Care. And the best part is smartbuy executives disconnect the call in between to avoid reply I booked a ticket using hdfc smartbuy ref no. is [protected] on Oct 4, 2015. and later i got it cancelled, airline says that we have refunded the money to smartbuy. HDFC Smartbuy is not clearing the refund.Its been 2 months. I am still waiting for the refund.

                                      Hdfc Smartbuy — Refund regarding cancellation of Air Ticket

                                      Hdfc smartbuy ref no. [protected] hdfc complaint registration no.[protected] on 21.09.2015 refund of air tickets yet not received after making several calls and sending emails contact no. [protected]
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