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Updated: Dec 16, 2025
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C
csvpillai
from Madurai, Tamil Nadu
Oct 5, 2015
Report
Copy

Re: you have misplaced as my named bill ph.24001170, bill no14276171.Confirmed by hdfc bank credit card section what you say about this illegal by you
Appellate.[protected]@in.Airtel.com
To
Csv.[protected]@yahoo.com
Today at 12:19 pm
Dear c s velayutham,
Greetings from airtel!
This is in reference to your email regarding the payment related on your airtel fixed line account: [protected].
As discussed over the phone on [protected], i have cross verified and can confirm that the payment of rs. 17076.29/- credited from your credit card has been posted to the account number: 14276171 which is in the name of `india ideas.com ltd�.
Please be informed that the payment has not been posted to your account bearing the fixed line number:[protected] which is in the name of `shunmugavelayudam�.
Furthermore, i have attached the statement of account (Soa) along with this mail for your reference, which provides you the clear picture of the same.
Hence, i request you to co-ordinate with the respective bank to process with the reversal of the payment.
For further queries, please do email.
Customer touch points:
Level 1: customer care: [protected]@in.Airtel.com and 121/198, working hours - 24/7.
Level 2: nodal team: nodal.[protected]@in.Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday.
Level 3: appellate authority: appellate.[protected]@in.Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday.
Please visit our website www.Airtel.In for a range of products and services.
Regards,
Vinoth kumar ma


Bharti airtel limited


Re: [|bal|ref20810874|] fraud bill has been received from my hdfc credit card account no.[protected].On 29.09.2015.(3)
[protected]@in.Airtel.com
To
Csv.[protected]@yahoo.com
Oct 2 at 1:41 pm
Dear c.S velayutham,

Greetings from airtel!

This is in reference with your email regarding billing concern for your airtel fixed line number [protected].

We regret for the inconvenience caused.

As per your request we would inform you that the last payment bill is rs 796.86/- which is updated on[protected] and all the outstanding has been cleared.

For further queries, please do email us. We would be glad to assist you.


Best regards
Devi thennarasu
Service specialist
Airtel business


"if you are not satisfied with the resolution of your complaint, you may contact appellate authority with the sr number. Please click onhttp://airtel.In/applications/xm/mobileappellateauth.Jsp for appellate authority details."


[protected]original message[protected]
From: csv.[protected]@yahoo.com
To: [protected]@in.Airtel.com
Cc:
Sent: 01/10/2015 12:35:49 am
Subject: fw: fraud bill has been received from my hdfc credit card account no.[protected].On 29.09.2015.

Thanks, and regards,


C.S.Velayutham.

[protected].


On thursday, october 1, 2015 12:25 am, shunmugavelayutham kamini
Wrote:


Complaint for my land line[protected]telephone `s fraud amount air tell
Bill (Rs.17, 076.29)bill
No. 1427 6171.
From
C.Shunmuga velayutham
11-1(Upstairs), matha west street,
Opp.Valliammai matriculation school,
Tirunelveli town 627006.
Ph.[protected].
To
121 @in.Airtel.com/airtel ltd head
India
Sub.: faulty/fraud bill has been send billno.[protected] amount rs.17076.29 to
My credit card account
On my smart pay hdfc bank credit card a/c [protected], (The biller airtel
Ll che reference number
[protected] yester day. It has been came to know from my hdfc credit card bank.
My land line broad band telephone number is[protected].Pl. Call me any
Further quiry
Ph.[protected], [protected].
Sir
Good evening
The above said subject of matter amount rs.17076.29(Seventeen thousands seventy
Six rupees and twenty
Nine paisae) has been received the biller airtel ll che reference number 1427
6171) yester day. Now i
Request you give me details immediately as soon as possible. Here with my hdfc
Bank reply mail has been
Forward to your [protected]@in.Airtel.com, abbellate.[protected]@in.Airtel.com
Regards,

C.Shunmuga velayutham.
Ph.[protected], [protected].


Thanks & regards,

C.S.Velayutham.
Ph.[protected].
Ph.[protected].


Get your own free website, free domain & free mobile app with company email.
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- airtel_land_line_bill_complaint.Pdf
This e-mail and any files transmitted with it are for the sole use of the intended recipient(S) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that bharti airtel limited or its subsidiaries and associated companies(Collectively "bharti airtel limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of bharti airtel limited. Before opening any attachments please check them for viruses and defects.
Reply reply to all forward more
Csv pillai madam / sir herewith forward as my landline airtell number([protected]) has been confirmed by airtel.Please look into the matter as to refund my debited amount from my credit card account no.[protected]
Today at 10:48 am


Re: faulty/fraud bill has been send billno.[protected] amount rs.17076.29 to my credit card account on my smart pay hdfc bank credit card a/c[protected]
Appellate.[protected]@in.Airtel.com
To
Csv.[protected]@yahoo.com
Oct 1 at 12:37 pm
Dear c.Shunmuga velayutham,

This is in reference to your email regarding bill payment issue for your airtel account number [protected].

As confirmed on phone [protected], i would like to inform you that the amount of rs.17076.29/- was credited to the airtel account number 14276171 on[protected] via billpay option.

So i request you to co-ordinate with the bank to reverse the payment to your credit card account.

In case, you still continue to face any problem in this regard, please do let us know, so that, we may further follow up on the same.

Customer touch points:
Level 1: customer care: [protected]@in.Airtel.com and 121/198, working hours - 24/7.
Level 2: nodal team: nodal.[protected]@in.Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday.
Level 3: appellate authority: appellate.[protected]@in.Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday.
Please visit our website www.Airtel.In for a range of products and services.

Regards

Rajkumar neelakantan


Bharti airtel limited


[protected]original message[protected]
From: csv.[protected]@yahoo.com
To: appellate.[protected]@in.Airtel.com
Cc:
Sent: 01/10/2015 01:44:06 am
Subject: faulty/fraud bill has been send billno.[protected] amount rs.17076.29 to my credit card account on my smart pay hdfc bank credit card a/c [protected], (The biller airtel ll che reference number[protected] yester day(29.09.2015). It has been came to know from my hdfc credit card bank.

Complaint for my land line[protected]telephone `s fraud amount air tell
Bill (Rs.17, 076.29)bill no. 1427 6171.
From
C.Shunmuga velayutham
11-1(Upstairs), matha west street,
Opp.Valliammai matriculation school,
Tirunelveli town 627006.
Ph.[protected].
To
121 @in.Airtel.com/airtel ltd head
India
Sub.: faulty/fraud bill has been send billno.[protected] amount rs.17076.29 to
My credit card account on my smart pay hdfc bank credit card a/c
[protected], (The biller airtel ll che reference number[protected]
Yester day. It has been came to know from my hdfc credit card bank.
My land line broad band telephone number is[protected].Pl. Call me any
Further quiry ph.[protected], [protected].
Sir
Good evening
The above said subject of matter amount rs.17076.29(Seventeen thousands seventy
Six rupees and twenty nine paisae) has been received the biller airtel ll che
Reference number[protected] yester day. Now i request you give me details
Immediately as soon as possible. Here with my hdfc bank reply mail has been
Forward to your [protected]@in.Airtel.com, appellate.[protected]@in.Airtel.com
Regards,

C.Shunmuga velayutham.
Ph.[protected], [protected].
Herewith attached my signed complaint letter pl. To see and look into the
Matter.


The following message came from hdfc bank credit card:


From:


"hdfc bank credit cards support" | add to
Address book |this is spam


To:
"shunmugavelayutham kamini"


Subject:
Re: 'hbl=[protected]' miss used my credit card by your office side to be refund
This amount rs.17076.29 to my credit card account


Date:
Wed, 30 sep 2015 14:46:14 ist


Dear mr. Shunmugavelayutham,

Thank you for writing to us.

This is with reference to your e-mail regarding your hdfc bank international
Credit card account.


We observe from our records that smartpay facility activated for the
Biller airtel ll che reference number 1427 xx 71 . We wish to inform that
Smartpay payment processed basis the billing information received from the
Biller. For further clarification please liase with the biller.


Kindly note the query reference number for this e-mail: [protected]
In line with our focus and commitment to customer service, we trust the issue
Has been resolved to your satisfaction. If you are not satisfied with the
Resolution, you may write to our grievance redressal officer mr. Manikandan ps
At hdfc bank cards division, 8, lattice bridge road, thiruvanmiyur, chennai �
600041 or e-mail atgrievance.[protected]@hdfcbank.com. Alternatively, you can
Call our grievance cell at tel:[protected].

We are committed to continuously enhance our customer experience by providing
More value for our products and services. Towards enriching our customer
Experience, we provide best in class digital solutions through netbanking /
Mobile banking and payzapp.

Payzapp puts the power of banking directly i
This e-mail and any files transmitted with it are for the sole use of the intended recipient(S) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that bharti airtel limited or its subsidiaries and associated companies(Collectively "bharti airtel limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of bharti airtel limited. Before opening any attachments please check them for viruses and defects.
Reply reply to all forward more
Csv pillai airtell my account on ph.[protected] confirmation letter. Thanks, and regards, c.S.Velayutham. [protected].
Today at 11:12 am
To
Cc/bcc
• hdfc bank
• hdfc bank
• shunmugavelayutham kamini


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    A
    Anand Raj Maurya
    from Bapatla, Andhra Pradesh
    Oct 5, 2015
    Resolved
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    Resolved

    Address: Bangalore, Karnataka
    Website: www.hdfcbank.com

    This is to keep you inform that we are trying to connect to the customer care person Mr Praveen - [protected] for the complain but he is not lifting the phone since morning. We also got the complain No - KAR5163999. We lost so many guest from our food counter since they are not caring cash. We are loosing money because of HDFC Bank.
    Aug 6, 2021
    Complaint marked as Resolved 
    Dear Customer,

    We are unable to track the details of your complaint basis the reference number given in your email. We request you to write to [protected]@hdfcbank.com with complete details of your complaint for further assistance.

    - Anay
    HDFC Bank Customer Assistance
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      Pooja Juneja
      from Mumbai, Maharashtra
      Oct 5, 2015
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      Address: Gautam Buddh Nagar, Uttar Pradesh
      Website: HDFC Life

      Hi,

      Proposal No[protected]

      This is to inform you that 28 days before I purchased a term policy for my husband (Nikhil Agrawal) online from hdfc life. After 28 days my husband got a call from their customer care department in Mumbai and was told that you add yourself as a smoker in policy as suggested by our underwriting team else we will not able to issue a policy. However in reality he doesn't smoke at all. I just wanted to understand the reason behind this. As this is absolutely a case of forcing someone to put false and misleading facts in the policy.

      Also, TAT to issue or cancel a policy is 15 days as per IRDA as also mentioned on your website and It has been complete 28 days when I made payment and neither I have received any notification for cancellation nor issuance.

      They can't make full out of their customer like this.

      Thanks
      Pooja Juneja
      [protected]
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        S
        Sullu1702
        from New Delhi, Delhi
        Oct 5, 2015
        Resolved
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        Resolved

        Address: Thane, Maharashtra
        Website: www.hdfcbank.com

        Personal Loan Settlement Dear Mr. HDFC Bank manager/Loan Officer/Sr. Executive manager This is Suleman Shaikh holding Loan Account Number 24121816 now these days I am getting calls from collection agency.Also Mr. Shakir Rakhangi once visited met place when I was not at home and spoke to my wife very rudely. He also spoke to me over the phone very rudely and threatened me that if I don’t pay the loan HDFC will repossess my property and auction it. Fortunately I have recorded his calls and I can sent it to you. Currently I am in deep depression and the only option left for me is to commit suicide if this is not resolved. Below are my details... Name- (as it appears in your Loan application form): Shaikh Suleman Sultan Address-Flat 401, C/43, Sector 5 Shanti Nagar Mira Road East Thane 401 107 Contact number(s): [protected] - Type of Loan (e.g. Personal/Express Loan Plus/Auto): Personal Loan. - Amount of Loan: 450000 Current Outstanding-313160.85 Proposed short settlement amount-120000 So Dear HDFC Bank, I am approving the above details myself as I am the victim of taking personal loan and not paying the further installments after 23 months of my loan disbursement. Summary: As I already stated that I only paid the 23 installments out of 60 installments to HDFC Bank and still there is 37 installments is left for paying out to HDFC Bank. So I noticed from past few months that the HDFC Bank collection agents started harassing me...That is very natural I do not have any complaints regarding this from HDFC bank. Reason for not paying out my installments: Dear HDFC Bank I got heavy loss in my business in the year of 2015. I tried my best to clear all the outstanding amounts but now I don’t have capacity to pay due amounts. & now I am completely depended on my relatives and my credibility is also zero in other banks due to name in CIBIL. So now I want to settle my personal loan with the help of my relatives. I have met Mr. Shakir Rakhangi from Kanjurmarg Branch and offered him the settlement amount of 100000 but he asked me to pay 210000.I do not have the capacity to pay 210000 due to my financial condition therefore I am agreeing to pay 120000. Now it’s my polite request with bank to settle my personal loan with this small value with considering my position. This is enough and I just want to say that I have closed my business completely and I am still is Jobless and as the HDFC Bank harassing me day by day now a days so I have decide to settle the whole amount at one time with the help of my Relatives/ friends and Parents... So I requested to you Dear HDFC Bank Please show your mercy on me and please call me and please settle my loan account as soon as possible as one time settlement. I will be very grateful to you... Following are my details for your convenience Sir: Name: Suleman Shaikh Personal Loan Account Number: 24121816 Address: Flat 401, C/43, Sector 5 Shanti Nagar Mira Road East Thane 401 107 I will be very oblige if you can decide a medium settlement amount for my personal loan... Thank You HDFC Bank...
        Complaint marked as Resolved 
        Verified Support
        Oct 06, 2015
        HDFC Bank Customer Care's response
        Dear Customer,

        I would request you to email us at [protected]@hdfcbank.com along with your loan account details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

        -Tejal
        HDFC Bank
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          Abhishek Shrivastawa
          from Noida, Uttar Pradesh
          Oct 5, 2015
          Resolved
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          Address: New Delhi, Delhi

          I have a car that insurance is with HDFC Bank. My car has been damaged in parking area. I was gor insurance claim for HDFC bank no any inspection was there after few days i was go for insurance claim the bankers says your claim was not proceed. its no claim. After few i was much more to connect with HDFC no any given the service for that. My name is Abhishek Shrivastawa Claim no C[protected] MOB NO [protected]
          Complaint marked as Resolved 
          Verified Support
          Oct 05, 2015
          HDFC Bank Customer Care's response
          Dear Customer,

          As your issue pertains to HDFC Ergo, request you to write to [protected]@hdfcergo.com who will ensure that your query concerning your insurance is resolved at the earliest. Alternatively, you may contact the customer care of HDFC Ergo at the following mentioned customer care numbers: Toll-free:[protected] from any Mobile and Landline)OR[protected]from any MTNL and BSNL Lines)

          -Anay
          HDFC Bank Customer Assistance
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            Anil Nawalgaria
            from Mumbai, Maharashtra
            Oct 4, 2015
            Resolved
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            Address: Mumbai City, Maharashtra
            Website: www.hdfcbank.com

            I have cleared all my loan amount of my credit card - [protected]
            I want you to reverse all the extra charges that you have charged...except the extra charges i am ready to pay the other due amount if any.
            Also please update my new contact number-[protected]
            Complaint marked as Resolved 
            Verified Support
            Oct 07, 2015
            HDFC Bank Customer Care's response
            Dear Customer,

            I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details, details of the charges and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

            -Anay
            HDFC Bank
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              SangGUR
              from Gurgaon, Haryana
              Oct 3, 2015
              Resolved
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              Resolved

              Address: Gurgaon, Haryana
              Website: www.hdfcbank.com/

              Find the thief, using the camera you have at ATM’s and do whatever is required legally. Look into inefficiency of bank so that all my other accounts are safe in future, as I have safety concerns and is seriously looking to see how bank handle this situation. we were surprised to see the security system of HDFC Bank ATM locations. In our understanding and by LAW it is mandatory to have live guard at all ATM machines. How come HDFC bank site ATM location can allow the man with mouth covered with big scarf and dark glasses to steal the money from someone’s account. On top the Relationship Manager are lethargic to take a quick action even after informing to stop the transaction and find out about the same? Very disappointed that after a long wait of two months Bank is not taking any responsibility to take an appropriate action? During the detailed discussion, senior management( Zonal Head, Mr. Jasmeet Singh Anand and Cluster Head - Mr. Anubhav Khanna) assured us to investigate this matter in depth while acknowledging the laps in HDFC bank system and agreed to take care of the missing amount and confirmed to return the money by accepting the negligence of the bank employes. But so far we have not received the fund back even after confirming that bank has agreed to return the amount. Fraudulent ATM transaction totaling Rs 100, 000, 00 due to negligence of HDFC bank to block the ATM card took place on July 25th 2015 at 9.30 am ( account holder number ********** 1918 Sangeeta – [protected]
              Complaint marked as Resolved 
              Verified Support
              Oct 05, 2015
              HDFC Bank Customer Care's response
              Dear Customer,

              I would request you to email us at [protected]@hdfcbank.com along with your card details, ATM details, transaction details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

              -Tejal
              HDFC Bank
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                rupstra
                from Navi Mumbai, Maharashtra
                Oct 2, 2015
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                Sir/Madam I Rupesh hereby to inform you that I purchased Two wheeler Hero Honda Passion Plus from Sri Harsha Motors, Ram Nagar, Waltair Main Road, visakhapatnam under loan and hypothecated to Centurion Bank Ltd, Dwarkanagar, visakhapatnam Customer Name: RUPESH Class of Vehicle: Hero Honda Passion Plus Drum-P Colour: Purple StripeBlack Engine no. 06E08M68687 and Chassis no. 06F09C25223 Date of purchase:22/06/2006 loan completely paid. Not received NOC . EMPLOYED IN DEFENCE FORCES.REQUIRE NOC FOR FUTURE REQUIREMENTS PERMANENT ADD: S/O HUKAM CHAND, RZ-173(A), H-BLOCK, EW DHARAM PURA, NAJAFGARH, NEW DELHI-110043 RESIDENTIAL ADD: QTR. NO.Y-1 NAVY NAGAR, NAVAL STATION KARANJA, URAN, NAVI MUMBAI, RAIGAD, MAHARASTRA-400704 MOBILE NO.-- [protected] OFF NO. [protected] E MAIL [protected]@yahoo.com
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                  mehdi7779
                  from Mumbai, Maharashtra
                  Oct 2, 2015
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                  Address: Mumbai City, Maharashtra

                  Whoever is incharge of the customer service team please take note, i have personally experienceds the worst customer service in my life at the hands of your team. There is a genuine lack of courtesy in every call, infact the lack of courtesy feels like it is something your team strives achive and finds great pleasure in being rude to the customer. The things i missed about government banks from the 80's where they made you run around in cirles from department to department only to feel utterly dissatisfied and dejected in the end, seems to be the formula of your telephones team. One simple question about my debit card and i have to move around 3 different departments. If you get this and value customer relations please get in touch with me and I will give you a full gist of my "wonderful" (sarcastilly) customer service experience.
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 03, 2015
                  HDFC Bank Customer Care's response
                  Dear Customer

                  I would request you to email us at [protected]@hdfcbank.com along with card details, account details contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                  -Anay

                  HDFC Bank
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                    Prashant Dhanavade
                    from Chennai, Tamil Nadu
                    Oct 2, 2015
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                    Address: Mumbai City, Maharashtra

                    I had purchased HDFC life policy from HDFC Mulund east branch. Even after 2 months..I did not receive my policy. Despite several reminders and complaints nothing happened. After such a frustrating experience, I requested for cancellation of the policy and completed procedure for same. Its been more than a month but no refund yet. Escalated to various levels but nothing has helped. This is nothing but cheating !!! Policy number is 90148411
                    HDFC Life customer support has been notified about the posted complaint.
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                      Rahul Chopra
                      from New Delhi, Delhi
                      Oct 2, 2015
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      We have Skoda Superb and we have been doing "zero dep" coverage since we bought the car. We renewed our insurance in February 2014. at the time of renewal we were told by the executive that online renewal is easier and safest.. accordingly we renewed our policy online. we met with an accident in August and we approached HDFC Ergo for claim.. we were shocked to know that the policy is not under Zero Dep. Since then we have been chasing HFDC Ergo.. some say that since we paid online it cannot be covered under zero dep and some say since the car is 5 year old it done not come under zero dep.. no where on their web site it is mentioned that after 5 years zero dep is not covered and no one told us at the time of renewal also that after 5 years zero dep is not possible. from last 25 days we have been chasing them and they are avoiding us. while doing online renewal when we feed car details we just get a premium value and we paid exactly the same amount. since our running policy was under zero dep it was presumed that renewal should also be under zero dep as there was no where it was mentioned that now our car will not be under zero dep they have cheated and fooled us we want to file a case against HDFC ergo and also move to the media for this fraud done against us Rahul Chopra [protected] [protected]@hotmail.com
                      Complaint marked as Resolved 
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 03, 2015
                      HDFC ERGO General Insurance Customer Care's response
                      Dear Mr. Rahul, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
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                        M
                        MPA
                        from Kaithal, Haryana
                        Oct 1, 2015
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                        Address: Bathinda, Punjab

                        Phone come Rajiv aggarwall from Hdfc customer care. He take Rs.25000 Cheque behalf of Hdfc life insurance. He tell me your policy in discontinue i[censored] are want continue. Then he take another cheque Rs.41000 the fever of exide insurance company. He tell me this money is refendable. And another cheque is coming Rs.232000 in your address. But it is not come I have lost all money. Karan mishra from RBI Hyderabad call me for these transaction. Please help me.
                        HDFC Life customer support has been notified about the posted complaint.
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                          sandeep.yadav566
                          from Satrikh, Uttar Pradesh
                          Oct 1, 2015
                          Resolved
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                          Address: Jaipur, Rajasthan

                          Hi,
                          my name is sandeep kumar yadav my ac no. is [protected].

                          i applied for loan in your bank and your bank representative mr. munfaid khan attend me, which is seating in behror and kotputli branch (rajasthan).

                          when we talk about loan he never told me about processing fee.

                          2nd thing, i have sign loan documents but your representative cheats me,
                          he mix insurance documents with loan documents and take sign of my on those papers and said in these form one form is for credit card apply form.

                          is this the working style of your bank and your bank representative.

                          why your representative not say truth and actual policies of your bank.

                          your bank and your bank representative harassing me and mis guide me.

                          i thought your bank continue this practice for long.

                          now i talk about your customer care after loan debit on my account i saw massage on my mobile i called your loan customer care on saturday he said that your account not update till the time. i said okay.
                          on tuesday i called again on your loan customer care first time i didn't heard your representative name and he said call in branch for more clarification i said okay i called mr. munfaid but he was not picking my call
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 03, 2015
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I would request you to email us at [protected]@hdfcbank.com along with loan account details, contact details, branch details where request was made and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                          -Anay
                          HDFC Bank
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                            purshu03
                            from Pune, Maharashtra
                            Oct 1, 2015
                            Resolved
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                            Address: Kurnool, Andhra Pradesh

                            Claim No RR-HS[protected]
                            Claim Status Query Request
                            Claim Type Reimbursment
                            Claim Intimation Date 06/07/2015
                            Proposer Name PURUSHOTAM AVULA
                            HDFC ERGO ID ER[protected]-02M

                            I have followed all the process of insurance claim procedure and now they say that we haven't received the cause and treatment for the same. Which is already written by doctor on back of discharge form and when we clarified with him he even shown it to us and said that is what all you required for claim procedure. when I spoke to HDFC representative they said they will check the same and will get back to me, but there is no reply from them. Please help me on this. If you guys don't have issue providing insurance with same ID and now for reimbursement they have issue with my name in account, which is same in my ID used for insurance.
                            Complaint marked as Resolved 
                            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2015
                            HDFC ERGO General Insurance Customer Care's response
                            Dear Purushotam, We need more details like your insurance policy number or your contact details to resolve your query/complaint. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone ) Regards, HDFC ERGO General Insurance
                            Verified Support
                            Oct 15, 2015
                            HDFC ERGO General Insurance Customer Care's response
                            Dear Sir, Post our re-evaluation, now your issue has been resolved. For further any clarification please feel free to contact us on [protected] or mail us on [protected]@hdfcergo.com. Regards HDFC ERGO
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                              Sreeju B
                              from Mumbai, Maharashtra
                              Oct 1, 2015
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Hi there! My name is Sreejith. I have applied for HDFC Credit Card on September 16th. While submitting the documents to the executive, I clearly asked him whether they need proof for the current residential address, since I did not have that at that time. He said since the communication address is office address, it would not be required. Immediately afterwards, office verification was done and the next day, a HDFC executive called me on my mobile to verify my house location. At that time I was in the office and I tried my best to direct him to my address. After a few days, when I checked my status online, I gott an error message DISAPPROVED Remarks A FORMAT OF THE COPY OF LETTER SENT TO YOU HAS BEEN ATTACHED FOR YOUR REFERENCE. PLS FULFILL THE REQUIREMENT AND RESPOND TO US FOR PROCESSING THE APPLICATION FURTHER. THANK YOU In that letter, I was told to send my current residence proof to HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600 041. My problem, they never intimated me about this via SMS or Email. Anyways, I have sent my Rental agreement as well as the Bank Statement with current residence address to them. However, I see my status still as disapproved. When I tried to contact the executive who initiated my application, she told me her duty is only to forward those documents. So I asked her for any contact no. to track my status. She said she cant help. Application Reference NO. [protected]S3 Name. Sreejith Balachandran Mob. no [protected]
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 03, 2015
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I would request you to email us at [protected]@hdfcbank.com along with card application details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                              -Manoj
                              HDFC Bank
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                                Preethi Nigade
                                from Bengaluru, Karnataka
                                Sep 30, 2015
                                Resolved
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                                Address: Bangalore, Karnataka
                                Website: www.hdfcbank.com/aboutus/default.htm?src=hp_top_nav

                                Credit Card No : [protected] received a call from HDFC to purchase credit card with no yearly fee if spent 10, 000 in 3 months and the personnel came to my office to collect all the documents, later after 15 days I received my Solitaire credit card.Even after a month I did not receive a pin to swipe the card.after wwhich I made efforts to call customer care and asked for pin to which they told me that I could create a T-pin and I received one time password on my registered phone no and they asked me to go to near by HDFC atm to change activate my pin .when I went to HDFC atm to set a pin for the credit card I received an error as invalid OTP.Immediately the next day I made a call to customer care and the executive told me that he will send another OTP in a while, which I did not receive .I made another call to them after 2 days saying I need a clarification as to why I haven't received a pin till date and the executive told that a complaint will be raised and team will get in touch with me. I have received a bill of INR 570 for nott swiping the card.I again made a call to HDFC they never bothered to give me a clarification as to why I am not provided with a PIN and still I am made to pay a sum of 570, for that the lady responded that I understand that you haven't received the Pin but as you haven't swiped the card you are liable to pay the yearly fee.I totally don't understand how can a person swipe a card without providing a pin and I have made numerous follow up with the bank to help me in this regard.
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 01, 2015
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details, details of the charges and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                -Tejal
                                HDFC Bank
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                                  jitesh00
                                  from Agra, Uttar Pradesh
                                  Sep 30, 2015
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                                  Address: Faridabad, Haryana
                                  Website: www.consumercomplaints.in

                                  I had applied for hdfc life sampooran samridhi plus policy premium of Rs 2000/- per month and agent collect Rs 6000/- against three month advance premium charges, agent gave me two separate receipt of policy (Rs.3093+Rs.3249) the thing is that policy amount of rs 1000/- deduct from my a/c instead of Rs.2000/- and second one is invalid as per your CC Executive and executive told me that you have two visit your nearest branch for more information with valid doc's, i visited several time (Bk Branch NIT Faridabad) and they said one is valid and second one is no record found i enclosed both receipt for your reference with valid stamp and please confirm the status and also i want to surrender both of policy due to no longer with HDFC bank pls revert ASAP. Policy No:[protected],[protected] Date Of Policy;02/05/2015 Policy Holder:Jitesh Arora
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    Arunachalam K
                                    from Tenkasi, Tamil Nadu
                                    Sep 30, 2015
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                                    Address: Mumbai City, Maharashtra

                                    As perthe terms of the policy HDFC SLIC has to credit my SBA/C no.[protected] mantained with Indian Bank, Valasarawakkam, chennai.As the credit has not been received i have send a mail to them on13/02/15 informing themto credit the amount immediately.They have replied to me addressing me as Satyanarayna Singh whereas my name is K.Arunachalam. I pointed out the error and furnished my policy details to them as requested by them.I have send 9 mails to them upto03/06/15.They requested me to forward my bank account statement. from 18/01/15 till date.On 16/07/15 i have forwarded a certificat obtained from by banker certifying. that said credit has not been received in my account from 01/01/15 to 14/07/15.While forwarding the certificate i informed them my bank statement will contain all my financial transaction which i am not intrested in revealing to all so iam forwarding the bank certificate.After forwarding the bank certificat I have send. 2 more mails.I requested them to credit the amount with delayed period intrest.Untill today the credit not received.I have forwarded the complaint t . HDFCcomplint redressel. officer Mr.Ravi K Chikkam mail id [protected]@hdfclife.com0
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                                      kamal bordoloi
                                      from Mumbai, Maharashtra
                                      Sep 29, 2015
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                                      Resolved

                                      Dear Team, My Name is kamal Bordoloi, Since I have not taken any loan from any organisation till now but in cibil report a loan of commercial vehicle reflect with an outstanding of Rs.125947 and an overdue of Rs.8451 which is totally wrong. For which reason my car loan at HDFC Bank is rejected. My Personal Details:- NAME : SHRI KAMAL BORDOLOI DOB:[protected] PAN NO : ATQPB7283D Based on my data, Request you to kindly check the same and clear the unnessasary loan against me and also the client to whom actually loan is given.,
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 01, 2015
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I would request you to email us at [protected]@hdfcbank.com along with your loan application details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                      -Tejal
                                      HDFC Bank
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                                        ajaygrewal47
                                        from Mumbai, Maharashtra
                                        Sep 29, 2015
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                                        Address: Gurgaon, Haryana
                                        Website: offers.smartbuy.hdfcbank.com

                                        Dear sir/madam, Cancelled flight ticket refund amount not credited to my credit card account I have booked a flight ticket on 16/08/2015 from VTZ to DEL for Journey date 11/09/2015 through HDFC smartbuy (Cleartrip Partner). Due to 2 hours delay by Airline i have cancelled the ticket on 11/09/2015 and the amount of Rs. 6042/- was refunded by airline as well as Cleartrip. I have confirmation e-mail from Cleartrip. But HDFC smart buy is not crediting the amount in my credit card. The HDFC smartbuy flight ticket booking reference no is -[protected] Many times I call & e-mailed to smartbuy, they have not even replied till now neither their call get connected to customer care if we keep on lone for 40+ minutes also. I would say, HDFC is a reliable organisation. But Smartbuy team spoiling HDFC's credibility. So requesting smart-buy team not to play with customer sentiment. Give correct information & refund the amount in time.
                                        Dear Customer,

                                        I would request you to email us at [protected]@hdfcbank.com along with your card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                        -Tejal
                                        HDFC Bank Customer Assistance
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