Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18405
Unresolved
14321
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 1381

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raajarajan Vadivel Panchanathan
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lien on Current Account and SB Account

Address:Coimbatore, Tamil Nadu

I was operating a current account with HDFC bank Trichy Road Coimbatore branch since June 2014. Also i was using a HDFC Credit card which was taken much earlier to opening of this current account. I was negotiating a settlement with the credit card team, meantime i opened a SB account in Singanallur branch last month. But suddenly the credit card team has marked a lien on both the accounts for an amount of RS. 184, 944.42 (Current - Rs.179694.42,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vihar Patel
from Bengaluru, Karnataka
Report
Copy

Policy not issued even after 2 months and no refund also

Address:Ahmedabad, Gujarat

I applied for HDFC life term plan. proposal no: 17691318 from policy bazar on july 16, 2015 Till now they are not issuing my policy and when i am asking for it they saying we did not provide you a date, it is under our scan and whenever it is ok, we will issue it. So i asked for refund and they are not initiating refund also . this process takes almost 2 months now. Hdfc life is so called top most brand in market . I am asking...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
parth
from Rajkot, Gujarat
Report
Copy

Unnecessary deduction from my salary account

Address:Valsad, Gujarat

Dear sir, Name: Partha K Banerjee, Address: RBL-64/764, chanod colony, GIDC, vapi. Mo: [protected], Bank account No; [protected] umbergaon, Dear sir/ Madam, I am partha k Banerjee, a customer for HDFC bank Ltd, Bank account No; [protected], umbergaon, from last 5 years, Above my account have to maintained from last 5 years with good balance. I am a customer for HDFC Cradit card division, I am a customer for HDFC...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunnyrosta
from Bengaluru, Karnataka
Report
Copy

Credit Card membership fee

Address:Bangalore, Karnataka

I have HDFC Times credit card. At the time of offering this credit card HDFC agent told clearly that there will not be any membership fee on this card so I availed the card. Now HDFC is charging membership fee of Rs.1710. I wrote an email to HDFC customer support more than 20 times but they are not waiving off the membership charge. HDFC is a biggest thief and Robber in banking sector. They just give rubbish offer and harsh customers. Very...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Pune, Maharashtra

Using HDFC Credit card for past 8 years, I was a happy customer till recently. My lifetime free Platinum card was upgraded to a paid Regalia card and that too without my consent. And now they are charging me Rs2850 as renewal fee. I have raised a complaint with HDFC Bank. Complaint number is [protected] and [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunnyrosta
from Bengaluru, Karnataka
Report
Copy

Negative balance in bank account

Address:Bangalore, Karnataka

I had a salary account in HDFC for my previous company. I left my company 2 years back and HDFC changed my salary account to saving account without intimating me. Now I have - 5000 something amount in the account. I would not pay a single penny to HDFC, Why it was not been informed to me. HDFC is robbering with their customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
symon
from Bengaluru, Karnataka
Report
Copy

Fraud in Opening My Salary Account

Address:Bangalore, Karnataka

Sir/Ma'am,

Your HDFC bank has really putted me in a very embarassing situation. I have opened the salary account with Account Number:- [protected] in your Kormangla branch, Bangalore, Karnataka. The moment my salary was credited in my account I found all my transaction modes blocked be it NETBANKING, MOBILE BANKING, ATM Withdrawl and DEBIT CARD payment. Even after making around 20-30 calls with your useless customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
symon
from Bengaluru, Karnataka
Report
Copy

Fraud in Opening My Salary Account

Address:Bangalore, Karnataka

Sir/Ma’am,

Your HDFC bank has really putted me in a very embarassing situation. I have opened the salary account with Account Number:- [protected] in your Kormangla branch, Bangalore, Karnataka. The moment my salary was credited in my account I found all my transaction modes blocked be it NETBANKING, MOBILE BANKING, ATM Withdrawl and DEBIT CARD payment. Even after making around 20-30 calls with your useless customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subodh dayma
from Gurgaon, Haryana
Report
Copy

Bank account showing negative balance

Address:Faridabad, Haryana

I had an account in HDFC bank 3 year before that was my salary account and i left the company and now after 3 years when i opened new account in hdfc bank, i received an statement that your new account is deactivated and previous one is active but i dont want to keep that account no. i want to have the new one, and my previous bank account showing me balance of -4475.50, while that was my salary account, please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lakhotiar
Report
Copy

Payment not received on maturity

Address:Mumbai City, Maharashtra

Had taken Policy No. 10264731 with HDFC Standard Life which matured on 17rth April 2015 and they were supposed to remit full maturity amount basis NAV of that date. I had intimated them 2 months before that I want full redemption and they agreed. Later they claimed some annuity form is also required and dilly dallied and finally released the funds in June at the lower NAV of that date . Loss : About INR 14000. They do not reposnd and have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhi71
from Mangalore, Karnataka
Report
Copy

Providing wrong information and charging.

Address:Gurgaon, Haryana

The customer care person created a misunderstanding for the SmartPay numbers and said that the payment has been made for few numbers. The Payment was done for numbers which I did not provide to register. when I was waiting for the clarification by mail from them, I did not pay the the EMI until clarification and they were charging me late fees and said they will reverse the amount as this was a miscommunication from there side. The amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gaurav.Bathla11
May 28, 2021
This thread was updated on May 28, 2021
Report
Copy

Savings Account debited without authorisation

Address:New Delhi, Delhi

Hello, I wanted to address my concern that HDFC bank's credit card division has debited my savings account # 03921******18947 BD block Pitampura New Delhi 110088 without my authorisation, following are the details -: Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance 31 Jul 2015 FUND TRF DM-[protected] 0 31 Jul 2015 5, 567.56 I have had an upgraded credit card (in place of my existing credit card)...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
Vikash Kumar
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account Problem

Address:Bhojpur, Bihar

Bank ke Emp. & Branch Manager Har bar jhuth bolte hai. mere family member ka family a/c bolkar saving a/c khol diya. ab baat karne par galat galat bolte hai. sabhi apne se niche ke staff ko dosh dete hai. yaha tak ki branch manager bhi. har baar visit karne par inka jawab alag alag hota hai. bahut hi fraud bank hai....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manju019
from Pune, Maharashtra
Report
Copy

Wrong charges deduction

Address:Mysore, Karnataka

I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 250715" ctagery. This catagery is for demat account. If i dont have demat account how can this deduction is possible from my account no? My Balnace: 19.42 Rupee Now: -111.68 Rupee [protected], MYSORE, KARNATAKA Please do the needful....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pankaj7750
from Noida, Uttar Pradesh
Report
Copy

Misguided and deducted 5500

Address:New Delhi, Delhi

In this connection, it is submitted that I opened my bank account at HDFC Bank, Jangpura Branch, ND-14 approximately eight month vide account no [protected] and customer I'd is 52628677. The Authorized representative / executive of the bank Mr. Ashraf told me that it's a zero balance account, that's why I opened an account to Rs. 50, 000/- because it is the zero balance a/c. Thereafter, I made many transactions from the bank. However...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Chennai, Tamil Nadu

I called customer care from my mobile number [protected] to get clarity on the Annual fee, Joining fee and other applicable charges. I was asked to wait by the customer service representative till he gets me the details, I waited for 15 mins and the call got disconnected. This happens every time I try reaching customer care....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I opened a bank account from Noida, Sector-61, Shopprix mall branch. I received my welcome kit on 31 july 2015. My welcome kit is missing the following important items and i can't do anything without these important items for my bank account: Missing items are : 1. Welcome letter ( It has the customerid) 2. ATM cum debit card. The bank official missed welcome letter and atm card to put in my welcome kit. Kindly...
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
P
pardiip
from Jammu, Jammu and Kashmir
Report
Copy

Amount deduction without my confirmation

Address:Pune, Maharashtra

HDFC again did a fraud. Amount of rupees 7215/- deducted from my account without informed me. I called customer care[protected]Alima) and Anand(MGR) who doesn't know how to mange things and he said we can't do any thing Please contact Credit card Dept. Called customer care(Rupali) got the same response. Favorite lines of this Bank: We don't have data. we can't do anything. No one's account is safe with this bank. it is a...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mahima gambhir
from Mumbai, Maharashtra
Report
Copy

Miss selling and copy of sigen

Address:Haridwar, Uttarakhand

Dear sir


I am taking the classic assurance 3 policyin your haridwar branch at 25-march-2015.but when i taking this policy that time i am sigen on my document and and company propsel foam and when we get policy document Mr.Hariom -[protected] miss guide me and say me that is not POLICY BOND HE says me your policy bound will reached me after some time so i not submit cancel request for widrawal this policy .and when i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CA. Sandesh Shetty
from Bengaluru, Karnataka
Report
Copy

Air Ticket Refund

Address:Bangalore, Karnataka

Respected team, My Self Sandesh B Shetty, chartered Accountant in profession. My complaint is that i have booked my flight ticket from Bangalore to Mumbai on 30th March 2015 but unfortunately i have cancelled the same and I requested for refund but till today refund is not received despite of repeated request and mails, details are as below- HDFC Bank SmartBuy Ref No : [protected] Goibibo Ref Number: TUAJ66GDX Booked Request...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy