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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1383

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V
vkbhalla
from Basi, Punjab
Sep 24, 2015
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Dear Siremaj I am account holder of HDFC Bank having account no. [protected] On 15/1/2015 a sum of Rs. 100000/-( One hundred thousand ) was debited on my request to open FDR for which the Form for opening the FDR A/c was processed by HDFC Bank sector 20 Panchkula. Despite my several visits and telephonic requests made to the branch I am not able to receive any FDR receipt from them. Today I again approached the Branch and they showed helplessness to issue me FDR. They told me they have since forwarded the detail to their Central Team of the Bank but no response received from the Central Team. I wrote to hdfcbank emal id : [protected]@hdfcbank.com but did not receive satisfactory response for issuing or uploading the FDR. Please do help me. VINOD KUMAR BHALLA
Aug 5, 2021
Complaint marked as Resolved 
Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with account, customer ID, branch details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank
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    R
    Rajavel007
    from Mumbai, Maharashtra
    Sep 23, 2015
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    Address: Chennai, Tamil Nadu

    Hi,

    I am using HDFC account since 2 plus year. today i observed there is one transaction for Rs.114 on Thursday 22/09/2015. I have not done any transaction on that day. I need justification why that amount has been deducted.

    As per HDFC FAQ I have taken this question with the below answer.

    1. Are there any charges for using InstaIPIN facility ?
    No. Insta IPIN facility is FREE of cost.

    Regards
    Rajavel
    Dear Customer,
    Please mail us your card/account details, details of the charges and contact details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU[protected] in the subject line for us to track your email. Will check and get back to you.

    Anay
    HDFC Bank Assistance
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      I
      itlozaroor
      from Delhi, Delhi
      Sep 23, 2015
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      Address: Bhopal, Madhya Pradesh
      Website: cp.hdfclife.com/payment/customerservices/onlinepremium_confirm.aspx

      Dear sir/mam, my P.No. 17540631 i have payment on date 23/09/2015 and status showing Your premium payment towards your policy has been not successful at 9/23/2015 2:14:26 PM but receipt not received E-mail :- [protected]@gmail.com Con . [protected]
      Apologies for the inconvenience. I am checking the issue raised by you and will get the same resolved at the earliest. Thank you for the patience.-- Manish.
      Dear sir/mam, my P.No. 13947198 i have payment on date 05/10/2015 and status showing Your premium payment towards your policy has been not successful at 10/05/2015 6:15:46PM but receipt not received E-mail :- [protected]@yahoo.com Con . [protected]

      Receipt not received - Comment #2233588 - Image #0
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        Natarajantekkam
        from Auroville, Tamil Nadu
        Sep 23, 2015
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        Address: Vizianagaram, Andhra Pradesh
        Website: hdfc.com

        Sir, Iam sb a/c holder of hdfc bank bearing no.[protected], our nearby atm at Sri kanyakaparameswari temple, Vizianagaram is closed and came to know atm will be shifted. I request you to establish new one either at collect rate or in Sri Balaji textile market which is useful for customers as well as for bank business.
        Aug 5, 2021
        Complaint marked as Resolved 
        Dear Customer,

        I would request you to share your suggestions at [protected]@hdfcbank.com along with your account details, ATM details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

        -Tejal
        HDFC Bank
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          A
          Arunkumar RS
          from Bhopal, Madhya Pradesh
          Sep 22, 2015
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          Address: Chennai, Tamil Nadu
          Website: hdfcbank.com

          HDFC bank has charged me for not maintaining minimum balance without any communication for more than a year. I do not use this account for a long time and this needs to be closed. Account no [protected] Please assist in resolving this.
          Aug 5, 2021
          Complaint marked as Resolved 
          Dear Customer,

          I would request you to email us at [protected]@hdfcbank.com along with your account details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

          -Tejal
          HDFC Bank
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            S
            singhd7
            from Dehra Dun, Uttarakhand
            Sep 21, 2015
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            Address: New Delhi, Delhi

            Hi
            I have a credit card of hdfc which is over due ..for few months because of so finacial problem as i was out of job.these collection guys are continous harrasing me by coming to my home and one of them already abussed my parent and told them that he will hang them to death if i didnt payed my debt.there is new collection exe assigned now by the name of pradeep his no. Is [protected] he is continously calling mother im not able to answer my phone because im in office.i have intend to pay off my debt within a week or so...bt they are not letting me live for a day...its really harassment please help me..
            Aug 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

            -Tejal
            HDFC Bank
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              S
              shivaaprassad
              from Mumbai, Maharashtra
              Sep 21, 2015
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              Address: Hyderabad, Andhra Pradesh
              Website: HDFC

              My Name is Shiva Prasad, HDFC mortgage loan ref number[protected], my loan was not processed by the bank due to insufficient documents by the vendor and loan processing was stopped at legal verification of documents, initially a processing of RS 9000.00 was taken by the executive and informed if loan is not processed the processing fee will be refunded back, still its been more than 5 months the bank has not refunded processing fee. mobile number -[protected], BHEL Hyderabad RC puram 502032
              Aug 5, 2021
              Complaint marked as Resolved 
              Dear Customer,

              I would request you to email us at [protected]@hdfcbank.com along with your loan application details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

              -Tejal
              HDFC Bank
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                S
                Sai Kumar Ganga
                from Bengaluru, Karnataka
                Sep 21, 2015
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                Address: Hyderabad, Andhra Pradesh
                Website: Hdfc Net Banking

                Hi,
                I was charged Rs:855 as depository charges for a demat account: 50326464 which I have never used or had knowledge on it.The reference number given is[protected].This has been done without any prior information and any acknowledgement.I came to know about this only when I checked my statement.Please do the needful to address my issue.I am no way interested in Demat account.Please deactivate my account and refund my money.
                Aug 5, 2021
                Complaint marked as Resolved 
                Dear Customer,

                I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                -Tejal
                HDFC Bank
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                  M
                  monika29
                  from Delhi, Delhi
                  Sep 21, 2015
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                  Address: New Delhi, Delhi
                  Website: www.hdfc.com

                  I was not using my credit card number [protected].since jun15. i had my due payment also to be made. Due to some financial condition, i was unable to made the payment and my other bills as i was not working, so no mode of income. being thought of, when i will get my salary/ or anyother income i will make this payment first the minimum due amount. but on 16th sep, 2015. when my first salary credited, they debited first their payment, which including of so many fines somewhere 2000. they made their credit card payment of 31000 on 16thsep. i was planning to first, settled sown my other bills/ groseries, rent etc. but nothing i can do now. return my money which you debited and then i will do the due minimum amount i can. this is the not the way to recover the money. i went to bank, they have no status, card was blocked. i tried calling so many numbers/ departm they had no answer... now i want my money back.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                  -Tejal
                  HDFC Bank
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                    M
                    malvika91
                    from Mumbai, Maharashtra
                    Sep 21, 2015
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                    Resolved

                    Credit card issue

                    Address: Hyderabad, Andhra Pradesh
                    Website: hdfc bank

                    I have to pay my monthly emi for credit card and it was getting auto detected from my account but recently due to some issue i have to pay it on own. i tried doing it through net banking but it is super confusing. i dont have my credit card account number i tried calling customer care but no response. i planned to pay the money through atm but i need my credit card account number. i have been calling the customer care for hours but no response...
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                    S
                    shikha bansod
                    from Mumbai, Maharashtra
                    Sep 19, 2015
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                    Dear sir,
                    My self anjani kant soni.I have purchased hdfc term plan in 20 aug 2015 through policy bazaar.same time payment was deducted in my icici account ammount of 3546 rs but application number not genreated due to some technical error.
                    I have received application number in 24 aug 2015 in my registerd email id.
                    In 25 aug 2015 i was raised mail for cancellation my policay against of application no.S[protected] but still i have not get any cancellation mail or return amount form your side.when i am trying to connect with cosutmer care every time he said it is in under process pls wait for 3 days.
                    Kindly do the take action for my return ammount.
                    Regards,
                    Anjani kant soni
                    Mobile no.-[protected]
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                      S
                      santoshthorat
                      from Chennai, Tamil Nadu
                      Sep 19, 2015
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                      Address: Mumbai City, Maharashtra

                      Dear Sir/ Madam, I had a credit card of HDFC bank in 1998/ 2000. I used the card and payed the dues on time. After a while due to financial issues I could not pay the money. Now in 2015 I am being harassed by these recovery agents. I am getting abusive threatening calls from different landline and mobile numbers. The same calls are been made to my wife and my In laws landline. I have also made a official police complaint at colaba police station, N.C number-833/15 by me and 834/15 by my wife. The calls are made to my wife are in late evenings. Despite of making an official complaint to the police no step has been taken and repeated calls are still been made. It is causing mental stress and harassment to me and my family as the nature of the calls are very rude, abusive and threatening. I request to you look in to this matter at the earliest. Regards
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which calls were received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                      -Tejal
                      HDFC Bank
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                        G
                        ganipati06
                        Sep 19, 2015
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                        Address: Gurgaon, Haryana
                        Website: hdfc

                        This is in reference to the transaction made into my account without intimating me by hdfc bank.

                        An amount of Rs 855 has been debited on 11th Sep 2015 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES AUG15 on demat account. I never opened this account and hve never used this account.It's typical fraud case where executive don't not educate customer with all the details while opening the account.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Dear Customer,

                        I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                        -Tejal
                        HDFC Bank
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                          A
                          asmita13
                          from Delhi, Delhi
                          Sep 19, 2015
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                          Address: Gurgaon, Haryana

                          Deduction of depository charges This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of 551.50 was deducted from my savings account on 04 apr 2012 under the header of depository charges. I want my money back to my account.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Dear Customer,

                          I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                          -Tejal
                          HDFC Bank
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                            M
                            manojsff
                            from Vasai-Virar, Maharashtra
                            Sep 18, 2015
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                            I want to inform you that HDFC representive had been cheated to sell the policy of hdfc classic assure plus.

                            They told me the benefits of policy are as follows:

                            1) If you invest 1 lakh premium annually for seven years. After 10 years maturity you get the returns of amount 17 lakh.

                            2) The policy holder will get the loan benefits of 10 times to the first premium, within 3 months, to the date of issue, it means Rs.10 lakhs loan.

                            3) The loan amount & the interest will be deduct in the maturity amt. that means Rs.10 lakh loan amount & Rs.1 lakh interest amt., will be deduct in the maturity amt & the balance amt of Rs..6 lakh will be return to the policy holder.

                            I require the loan so i thought this is the best option so i go for this policy but i couldn't know that this will be the fake or cheating.

                            I had gone through the name of HDFC Life. Also i paid the amt of Rs.99, 999/- in favour of HDFC LIFE against cheque no.691927 dt.27.05.2015. So I never thought that there will be any fraud or cheating by such kind of company.
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                              chakka420
                              from Mumbai, Maharashtra
                              Sep 18, 2015
                              Resolved
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                              Resolved

                              Address: Pathankot, Punjab

                              I have purchased new Hyundai i20 car thorough HDFC Bank dated 23.04.2015 with loan a/c. no. 32466577, at the time of loan sanction they has advice me rate of interest @10.10 to 10.30%, but 3-4 days ago i will check my account bank has charge me rate of interest @10.88% this is a cheating by bank, i given online complain to bank i am going to bank but they has not given me suitable answer.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear Customer,

                              Apologies for the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with account details, concern, charges levied and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                sharmaneeraj903
                                from Bengaluru, Karnataka
                                Sep 18, 2015
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                                Resolved

                                Address: New Delhi, Delhi

                                Respected Sir, I have a big concern which has compelled me to raise figure on HDFC bank. I am compelled to think that some of your employees as ditching your company making wrong/fraud commitment with your customers. History of Issue – I got a call from one of your sales department for Credit Card and I denied upfront. I got call again and the lady asked me that HDFC Bank has offer for Vodafone employees, and we are providing free of cost Credit card with credit limit of Min Rs.1 Lac and Max Rs.7 Lac. I specifically asked that lady that my CIBIL score is low because of some reason. That lady said it is an offer for all Vodafone employees and we will not consider CIBIL rating in this. I asked that lady to confirm the same from senior and her senior also confirmed the same thing to me. In all calls which I got from them, I asked them ‘PLEASE COLLECT THE DOCUMENTS FROM ME ONCE YOU ARE CONFIRMED THAT CARD WILL SURELY ISSUES, ELSE PLEASE DO NOT COLLECT’ but I always got assurance that the same will be issued. Please tell me how will I keep my trust of a brand called HDFC BANK ? Why your team members are doing such commitments when they can not complete the same ? Please help to investigate and resolve. My details are given below – Name – Neeraj Sharma Contact Number – [protected]/[protected] Appl No – CC22836147 Ref No – [protected]N1
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dear Mr.Sharma,

                                We have taken note of your comments expressed with regard to credit card application processing. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  rajiv_232
                                  from Mumbai, Maharashtra
                                  Sep 18, 2015
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                                  Address: Ghaziabad, Uttar Pradesh

                                  Dear all

                                  My icici ATM has swallowed by hdfc bank ATM machine on 27th Aug and I had same informed to branch.. Then on other day 28th Aug transaction has done from icici bank and withdrawal 45300 from machine.. Now we r asking footage and corporation from branch manager of hdfc but he didn't have time to manage these things . also he has number of excuses not to solve complaint. I have visited hdfb 5 times but every time I have recd different statement from BM. Request also forwarded to Customer support of both banks but still m fighting for my money

                                  Request quick action against hdfc bank and pls chk attachemt of customer dispute form and copy of police complaint..

                                  Regards
                                  Rajeev sharma
                                  +2 photos
                                  Dear Rajeev, Roshan,

                                  Apologies for the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with card details, concern, charges levied and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    Seema2202
                                    Sep 18, 2015
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                                    I observe the deduction of 855 rupees from my HDFC Bank account stating narration as DEPOSITORY CHARGES JUL[protected] with reference no:[protected] on 12 Aug 2015 withdraw of rupees 855.00. whereas I have not used my debit card or online banking for any such purpose. So I request my money back.
                                    Dear Seema

                                    I would request you to email us at [protected]@hdfcbank.com along with account details, charges details, complete address of the branch, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                    -Tejal
                                    HDFC Bank
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                                      Vrushali Chouhan
                                      from Bhopal, Madhya Pradesh
                                      Sep 18, 2015
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                                      Address: Indore, Madhya Pradesh

                                      Hi I have been working with HDFC for last 9 months. 27th of july 2015 was my last day in the bank. I have filled all the online forms asked me to do before my relieving. Even i mentioned all my personal contact details so that the respective people can approach me easily. But i got no response from them. Its been more than 45days i have not received a single mail regarding my relieving or about my PF details. Even i got my final settlement less than my salary. No relieving letter is given till date. Requesting you to revert on this on urgent basis. Your reply will be highly appreciated. Kindly contact me if any clarification is needed. With regards Vrushali Chouhan [protected]@gmail.com
                                      Hi Vrushali,

                                      You are requested to write to us at [protected]@hdfcbank.com and elaborate further on the issue being faced by you. Kindly also share your name and contact number so that we can take it up with the concerned team and assist you. We assure you that complete secrecy will be maintained in this regard.

                                      -Tejal
                                      HDFC Bank
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