HDFC Bank Complaints & Reviews

Misguided by the Agent of the HDFC for making same policy. my financial not so good. I am continuing payment ..but now i am not able to pay, My policy also lapsed . But they are claiming that the amount are taking from my credit card. Also giving threats.

Dear Team, I booked a flight from HDFC Bank Using their Website http://offers.smartbuy.hdfcbank.com/. My booking got failed on 10 Sep, But my money has not been refunded yet. COntinously i am dropping mails to HDFC Bank, But no one is responding, . Please request to check the issue, and provide me the solution, I booked smart buy to Goibibo and as per their reply the money has refunded back to HDFC but they are not refunding the money to me. Please find more details. This is in reference to the refund status of the booking ID GOFLDAPIHDFCc9cae[protected]. We regret for the inconvenience caused to you, we would like to bring to your notice that the refund is already refunded to the HDFCsmartbuy team. Since your booking was aborted, the refund time period from our end is within 24 to 48 hours, which was already completed. Smart Buy order id [protected].

I have submitted all required documents yesterday as per below attached information and i gave the check of full amount after calculating your cash executive in G-Block Noida (Loan branch) as per mentioned in the attached mail but we did not received any confirmation mail from your side, i know may be under process or further follow up. So kindly request after fulfill the cancellation procedure so plz send the confirmation mail for future reference. You will be the responsible if any making the payable liabilities because it was not delay from my side, your response was received after 21 days (15+6days). it was so more time to manage the customer.i have been done all liabilities from my side as per your mail so please check and cancelled immediately. no need any further excuse or clarification on the same. I would like to say thanks to all HDFC Team for taking the follow up on this disputed case and i want to share on thing to upper leadership team please manage the time for response to the customer in time. it was delay to provide the resolution on time so basically please manage the timeline for this type of probels of the customer resolution because it was delay due to your response. I was taking the follow up from fist day but we have received your response after more days to go.

I applied for a credit card september last year, HDFC guy issued me a DINNERS Card saying that since its my first Credit Card with HDFC, its the primary card, which company will upgrade after a few days o[censored]se. since then that card is of no use. this card is accepted only where the swiping machine is of HDFC or City bank. otherwise its of no use. i tried to upgrade it 2 times but it got rejected from their chennai office. I really need upgradation of my card into any Master/VIsa card.

I have been a long term customer of HDFC bank credit card, and in march 2015, there was a delay in payment. So i spoke to HDFC representative to waive off the charges which they agreed and i made the payment however in my next bill only partial waiver was given. To ensure i was not cheated again, i stopped making payment and asked resolution of all the additional charges levied. My card was blocked in June but additional charges are still being levied. Now HDFC has started harassing my family, sending legal notices and harassing my parents.

Respected Sir, THIS IS P.E. MURALIDHARAN having Hdfc Master Credit Card (Platinum) 2007 ([protected]). for the last month due still not paid it crosses the exceeding credit limit.my credit limit is 1, 50000- it crosses credit limit. but for the past 3 years I am paying minimum due something 8000 but last month I cant able to pay the due because of I loose my job. so I could not able to pay the minimum amount. I told that credit card tele caller (name. deepika, nungambakkam branch) mobile number [protected] about my situation I am asking time to repay the amount. but she tells want to pay immediately otherwise will send representative to torture and collect the payment. this Is my situation. now I don't have the regular income so I could not able to pay immediately. please advise me and do the needful. Thanks & Regards, P.E. Muralidharan

1. Personal Loan EMI bounced on this 4-Sep-15 due to job change. 2. We promised HDFC bank that we will repay by this 30-Sep-15. 3. They still call us and our relatives multiple times in a day for repayment else they will put our case in recovery department. 4. We are arranged for a EMI in a form of cheque which we will deposit in our account on 28-Sep-15, and it will get cleared by Wednesday (30-Sep-15). 5. We are ready to give post dated cheque (dated 30-Sep-15) to HDFC bank, but they are refusing the cheque and will only accept cash, which we are only expecting by 30-Sep-15. 6. I am not sure if they do not have a policy to grant at least a month for repayment of a EMI.

Hdfc bank - cancellation of credit card


user santosh gopichand patil
sir,
we hereby inform you that i am hdfc credit card holder having credit card no.[protected] .
We already send card & request (card is cutting) to cancell our cedit card so many times but they ignored that matter & didn't even replied at once.
We request you to pl do the needfull & oblidge in this matter

thanks & regards
santosh

Cancelled flight ticket refund amount not credited to my credit card account
Cancelled flight ticket refund amount not credited to my credit card account
Cancelled flight ticket refund amount not credited to my credit card account
I have booked a flight ticket on 10/09/2015 from Bangalore to Trivandrum for Journey date 22/09/2015 through HDFC smartbuy (Goibibo Partner). The Air Peaguesus Airline cancelled the ticket on 19/09/2015 and the amount of Rs. 5914/- was refunded by airline as well as Goibibo. I have confirmation e-mail from Goibibo. But HDFC smart buy is not crediting the amount in my credit card.

The HDFC smartbuy flight ticket booking reference no is - [protected]

Many times I call & e-mailed to smartbuy, they have not even replied till now neither their call get connected to customer care if we keep on lone for 40+ minutes also.

I would say, HDFC is a reliable organisation. But Smartbuy team spoiling HDFC's credibility. So requesting smart-buy team not to play with customer sentiment.
Give correct information & refund the amount in time.

If the the amount is not refunded in a day or 2, then I'll be forced to go to Consumer court.


Harish S
Order no- [protected]
Mobile No- [protected]
E-mail : [protected]@gmail.com

This is to inform you that My Late Father(Mr Ashok Kumar) had took a Policy Against home loan for Rs. 20, 00, 000 the one time premium for that policy is Rs. 2, 00, 000. My Father had Expired on 10th of march after that when it came under my knowledge about that policy I Raised the claim but after several mail's and document's send to HDFC ERGO registered office in (MUMBAI), they Repudiated the claim just because I don't have Hospital Documents asIi told them many times that it was a case of brought death and my father had died before reaching the hospital and also I requested them that I was unable to repay the loan amount because my Earning is low and also it is my Right to Receive the claim. I am Attaching all the documents which I had forwarded to them please raise my voice so that no insurance companies will fool people's further on & also i want proper settlement of my claim with Interest.

I am holding a savings bank account with HDFC bank Ashok nagar branch Chennai since 2005 I had last invested in mutual funds through my HDFC bank in 2008 however on 23rd Sept 15 the bank had deducted INR 171 towards QMC snapshot of my bank statement attached for an account that i am not using for the last 7 years. Also i have never been charged the QMC for the last 7 years only this quarter Jul to Sept 15 i am being imposed the QMC charges and i was not intimated or informed that these charges are applicable. When i had called the bank call center they had advise me that the mutual funds department have debited the QMC and i was asked to contact the Mutual funds department. Upon contacting the Mutual funds department and spoke to them for 40 minutes they have advised that they are not authorized to make any debits without the instructions from the bank. However i believe that it is the responsibility of the Banks to ensure that any debit for such reasons are to be intimated to the customer. Request you to kindly look into the matter as i would like to know the reason for the unauthorized deducted from the bank account. Awaiting for a favorable solution Best regards Micheal anto

I dropped my cheque on 2/09/2015 but it got rejected due to name mismatch. In Cheque payee is my name that is not matched with my account name. after few days I have changed my name and now its exactly match with payee name on cheque. this time I thought that now it will be cleared. When I dropped it again and after 1 day I checked it on net banking and its showing as a Invalid Cheque. what's the problem now. name is matched then why it is invalid. I recently opened my account and now I am feeling like Worst HDFC Banking Service ever seen. and thinking to move in another Bank.

HDFC salary account [protected] created in Feb, 2015 at TCS - Thoraipakkam, Chennai during my Ignite training. However, my account is charged against AMB CHRG INCL ST & CESS of amount 398.75/- per month from Feb 2015. Have raised this issue to HDFC managers and have been following up with this incident from past 1 month with no response and updates. Request you to look into the same.

I am one of the victim of this fake loan offer against policy (10 laksh which I have to pay back in 10 years without any interest. I do not know how do I get back my amount. I have paid 40000 towards HDFC policy which is of no use for me and also paid around 35000 towards TDS and NOC as per Rajeev Malhotra [protected] smart enough to convince me to pay additional amount of 35000 without any clue who also told which will be refunded within 3 working days of loan amount credited to the Bank. as per those people. Neha who is the initiator of making me fool. Her number was [protected], then Aryan he had multiple numbers ([protected], [protected], [protected], [protected]), then after waiting for more than 1 week got a call from that Rajeev. Please do not go for any loan which will ask for you to pay in advance for any hell reason. I know with my hard earned money those people can't be happy. If I am true will get money from any other source.

Dear Sir, I would like to put your attention towards my complain against loan no.24215903 regarding personal loan whose due amount is approx. 70k which I am trying to pay the same as per my financial condition. And lot of call coming to me for paying the due amount.i personally have spoken to them regarding my financial status .The reason for non-payment of this loan was only I had no job that time also requested them to cooperate with me.i have also started the same due amount to your bank. But from last one month I am seeing a lots of calls coming to my relatives and also they are getting threaten/misbehaving on phones by your bank staffs from[protected],[protected],[protected],[protected] in different name. Your staff are mentally harassing them .My wife is seek & they are calling her and using abusing language, She is in depression and her health condition going measurable day by day. If anything happens to her then who will be responsible……….? this is totally inhuman after knowing my financial condition. I had got the loan after providing my all document. I have given signed cheques also .As per the agreement you have not mentioned anywhere at all to recover the due by harassing mentally or forcefully or using abusing language .If I am not paying your dues then you have to go for legal proceeding .for that I am fully responsible. Your staffs’ behaviors have shocked very badly. They are taking it very personally n in calls they were scolding “come in front of me I will say how to recover…& “abusing me in hindi ham bade bade bhenchod ki chuttad ki pichhwade Is it a corporate behavior of your staffs.I specially Indicate one person..Mr Amit Verma under guidance of Mr Sanjiv Gupta & their staffs had called. I have the copy of mail also whose name has mentioned. This is forcable by court of law according to the IPC. So I have escalated this matter to you also requested to you to stop these types of abusing call to my nearer n relatives

I have opened a ticket with HDFC bank which has to resolve by 3 working day but still im not getting any response, really very bad service i will never trust HDFC bank.please find the attached communication email my ref nos-[protected], [protected]

Dear Siremaj I am account holder of HDFC Bank having account no. [protected] On 15/1/2015 a sum of Rs. 100000/-( One hundred thousand ) was debited on my request to open FDR for which the Form for opening the FDR A/c was processed by HDFC Bank sector 20 Panchkula. Despite my several visits and telephonic requests made to the branch I am not able to receive any FDR receipt from them. Today I again approached the Branch and they showed helplessness to issue me FDR. They told me they have since forwarded the detail to their Central Team of the Bank but no response received from the Central Team. I wrote to hdfcbank emal id : [protected]@hdfcbank.com but did not receive satisfactory response for issuing or uploading the FDR. Please do help me. VINOD KUMAR BHALLA

Hi,

I am using HDFC account since 2 plus year. today i observed there is one transaction for Rs.114 on Thursday 22/09/2015. I have not done any transaction on that day. I need justification why that amount has been deducted.

As per HDFC FAQ I have taken this question with the below answer.

1. Are there any charges for using InstaIPIN facility ?
No. Insta IPIN facility is FREE of cost.

Regards
Rajavel

Dear sir/mam, my P.No. 17540631 i have payment on date 23/09/2015 and status showing Your premium payment towards your policy has been not successful at 9/23/2015 2:14:26 PM but receipt not received E-mail :- [protected]@gmail.com Con . [protected]

Sir, Iam sb a/c holder of hdfc bank bearing no.[protected], our nearby atm at Sri kanyakaparameswari temple, Vizianagaram is closed and came to know atm will be shifted. I request you to establish new one either at collect rate or in Sri Balaji textile market which is useful for customers as well as for bank business.