HDFC Bank Complaints & Reviews

I have to pay my monthly emi for credit card and it was getting auto detected from my account but recently due to some issue i have to pay it on own. i tried doing it through net banking but it is super confusing. i dont have my credit card account number i tried calling customer care but no response. i planned to pay the money through atm but i need my credit card account number. i have been calling the customer care for hours but no response...

Dear sir,
My self anjani kant soni.I have purchased hdfc term plan in 20 aug 2015 through policy bazaar.same time payment was deducted in my icici account ammount of 3546 rs but application number not genreated due to some technical error.
I have received application number in 24 aug 2015 in my registerd email id.
In 25 aug 2015 i was raised mail for cancellation my policay against of application no.S[protected] but still i have not get any cancellation mail or return amount form your side.when i am trying to connect with cosutmer care every time he said it is in under process pls wait for 3 days.
Kindly do the take action for my return ammount.
Regards,
Anjani kant soni
Mobile no.-[protected]

Dear Sir/ Madam, I had a credit card of HDFC bank in 1998/ 2000. I used the card and payed the dues on time. After a while due to financial issues I could not pay the money. Now in 2015 I am being harassed by these recovery agents. I am getting abusive threatening calls from different landline and mobile numbers. The same calls are been made to my wife and my In laws landline. I have also made a official police complaint at colaba police station, N.C number-833/15 by me and 834/15 by my wife. The calls are made to my wife are in late evenings. Despite of making an official complaint to the police no step has been taken and repeated calls are still been made. It is causing mental stress and harassment to me and my family as the nature of the calls are very rude, abusive and threatening. I request to you look in to this matter at the earliest. Regards

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 855 has been debited on 11th Sep 2015 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES AUG15 on demat account. I never opened this account and hve never used this account.It's typical fraud case where executive don't not educate customer with all the details while opening the account.

Deduction of depository charges This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of 551.50 was deducted from my savings account on 04 apr 2012 under the header of depository charges. I want my money back to my account.

I want to inform you that HDFC representive had been cheated to sell the policy of hdfc classic assure plus.

They told me the benefits of policy are as follows:

1) If you invest 1 lakh premium annually for seven years. After 10 years maturity you get the returns of amount 17 lakh.

2) The policy holder will get the loan benefits of 10 times to the first premium, within 3 months, to the date of issue, it means Rs.10 lakhs loan.

3) The loan amount & the interest will be deduct in the maturity amt. that means Rs.10 lakh loan amount & Rs.1 lakh interest amt., will be deduct in the maturity amt & the balance amt of Rs..6 lakh will be return to the policy holder.

I require the loan so i thought this is the best option so i go for this policy but i couldn't know that this will be the fake or cheating.

I had gone through the name of HDFC Life. Also i paid the amt of Rs.99, 999/- in favour of HDFC LIFE against cheque no.691927 dt.27.05.2015. So I never thought that there will be any fraud or cheating by such kind of company.

I have purchased new Hyundai i20 car thorough HDFC Bank dated 23.04.2015 with loan a/c. no. 32466577, at the time of loan sanction they has advice me rate of interest @10.10 to 10.30%, but 3-4 days ago i will check my account bank has charge me rate of interest @10.88% this is a cheating by bank, i given online complain to bank i am going to bank but they has not given me suitable answer.

Respected Sir, I have a big concern which has compelled me to raise figure on HDFC bank. I am compelled to think that some of your employees as ditching your company making wrong/fraud commitment with your customers. History of Issue – I got a call from one of your sales department for Credit Card and I denied upfront. I got call again and the lady asked me that HDFC Bank has offer for Vodafone employees, and we are providing free of cost Credit card with credit limit of Min Rs.1 Lac and Max Rs.7 Lac. I specifically asked that lady that my CIBIL score is low because of some reason. That lady said it is an offer for all Vodafone employees and we will not consider CIBIL rating in this. I asked that lady to confirm the same from senior and her senior also confirmed the same thing to me. In all calls which I got from them, I asked them ‘PLEASE COLLECT THE DOCUMENTS FROM ME ONCE YOU ARE CONFIRMED THAT CARD WILL SURELY ISSUES, ELSE PLEASE DO NOT COLLECT’ but I always got assurance that the same will be issued. Please tell me how will I keep my trust of a brand called HDFC BANK ? Why your team members are doing such commitments when they can not complete the same ? Please help to investigate and resolve. My details are given below – Name – Neeraj Sharma Contact Number – [protected]/[protected] Appl No – CC22836147 Ref No – [protected]N1

Dear all

My icici ATM has swallowed by hdfc bank ATM machine on 27th Aug and I had same informed to branch.. Then on other day 28th Aug transaction has done from icici bank and withdrawal 45300 from machine.. Now we r asking footage and corporation from branch manager of hdfc but he didn't have time to manage these things . also he has number of excuses not to solve complaint. I have visited hdfb 5 times but every time I have recd different statement from BM. Request also forwarded to Customer support of both banks but still m fighting for my money

Request quick action against hdfc bank and pls chk attachemt of customer dispute form and copy of police complaint..

Regards
Rajeev sharma

I observe the deduction of 855 rupees from my HDFC Bank account stating narration as DEPOSITORY CHARGES JUL[protected] with reference no:[protected] on 12 Aug 2015 withdraw of rupees 855.00. whereas I have not used my debit card or online banking for any such purpose. So I request my money back.

Hi I have been working with HDFC for last 9 months. 27th of july 2015 was my last day in the bank. I have filled all the online forms asked me to do before my relieving. Even i mentioned all my personal contact details so that the respective people can approach me easily. But i got no response from them. Its been more than 45days i have not received a single mail regarding my relieving or about my PF details. Even i got my final settlement less than my salary. No relieving letter is given till date. Requesting you to revert on this on urgent basis. Your reply will be highly appreciated. Kindly contact me if any clarification is needed. With regards Vrushali Chouhan [protected]@gmail.com

Last two weeks in the end of August me and my husband have spent considerable amount of our valuable time at the CR Park, the closest to our house to seek help to open a new a/c and close an existing hdfc a/c in another city as well as seek help to invest in few of the tax saving mutual funds that we had identified. The plight started from there. The manager at the branch assigned the task of helping us to this lady executive Mrs Sonal Roy. But needless to say she was super callous in her dealing. Each time she would forget to ask for some information that led to delayed opening of my hubby's new bank a/c (I believe it could have been delayed further had they not had a month end target to achieve). Worse was her service with respect to the application of Mutual Funds. We spent entire Saturday morning in the last week of August filling in all the different MF forms with almost no help from Ms Sonal or anyone at the branch. And then after a week, when the MF accounts are supposed to start all kinds of problem crops up. After calling Ms Sonal atleast 10 times when she is unaccessible on her phone, my husband calls at the branch to talk to her to know the status and then are we informed that one of the MF forms have returned from the company due to missing signature. Being home my husband asks them to send a representative to get the task done, though the date opted for the starting of SIP is already missed. While signing the form, I find there are corrections in the form that needs to be verified by me as well (corrections that weren't made by me). A week later when my account with Reliance MF is opened, I find the nominee name and address is completely incorrect in their database. Angry I call Ms Sonal, but to my dismay and no surprise she again doesn't bother to address the issue by not receiving the call to verify how the important details went wrong, when what I filled in the form is correct (it would only be dumb/mad of me to provide incorrect address and nominee name). So I talk to another person (Ms Shobha) at the front desk to get things sorted. She tells me she would find out and let me know, that's when I ask about the status of my AXIS bank MF too. She assures about finding out and letting me know in a day's time. A day passes with no information received, and today when I call her, Shobha apologises and mentions that AXIS bank form too have missing signatures due to which the forms have returned. I am infuriated (to say the least) and frustrated to the extreme. What was the point of wasting all of our precious time in the bank if the bank executive Ms Sonal has actually not helped us with anything. She neither helped us fill the forms, nor checked them to see if any information/signature was missing. Absolute callous work that has led to uncalled for inconvenience and delay to the entire process of starting our SIPs this month and needless to say harassment of this constant checking up on the status of the forms. I request the concerned person to take strict measures against this lady executive, Ms Sonal Roy who seems to be getting paid for no work done, or callous work. This is absolutely unacceptable. She needs to get warning or be reprimanded with disciplinary action against her. A lot of my time, money, energy has been wasted in this incident and I still don't see any solution to get my SIPs started at the earliest with half a month of September already gone. This is the worst experience with HDFC ever. Request you to look into this matter and help me get my issues resolved, my tasks achieved without any further delay as time costs money. Thank you, Ashmita

In Sept 011, I joined a company called CSS Chennai. They had tie up with HDFC Salary account. As we asked by my company to open a salary account and have heard so much about HDFC, I agreed to open an account in HDFC, T Nagar Branch. Agents from the bank came to office itself with the forms and collected all documents in office itself. I had also taken sign on Demat form by saying, it would be free of changes and opened Demat and trading account in the bank. In 013, I also took HDFC credit card, which I have been using since 2011 without any delay in payments with monthly 40-45k bill. I switched company and stop using HDFC bank because it was a salary account and it was expected that account will automatically get closed after 3 months, salary would not be get deposited in that account. But since the past months I have been receiving emails from HDFC stating that I have to pay 400 or 600k Rupees as Demat charges or depository charges . I thought of paying the money and closing the account. Then comes the harassment: ------TRADING ACCOUNT[protected] 1. I went to HDFC in 2013 Mogappair Branch: The officials checked my account and stated that I have to pay Rs 425 as Trading account charges. I was automatically deducted from my account. Same thing happened after a few months, HDFC deducted 600 Rs. After paying the required amount, when I asked them to close the account, they said t I have a Demat account and they do not deal with it. Asked me to go to some other Branch. I went to a branch near Anna nagar Road. They said that I have a Trading account and they do not deal with it. Asked me to go to some other Branch. At the time of account closer HDFC does not really care about customer’s valuable time. When they need to open an account they will send the executive immediately but they don’t entertain a closer of an account. This is pretty unprofessional. I came to Bangalore and changed the address for credit card. I sent an email to HDFC for closing the DEMAT account, they said I need to go to a branch to close it out. I already went 2-3 time to HDFC branch, but no one holds the right to close the Demat account in any of the branch. Where should we go? No response even after one month of my email. I have not used the HDFC bank account since last 3 years, no money was deposited. It has 0 balance since 3 years. I have not ever used Demat account, it’s been 5 years that I have HDFC bank account. MY QUESTION IS THAT IF THE ACCOUNT IS IN DORMANT STATE, WHY SO MUCH CHARGES ARE INCURRED. HDFC BANK OFFICIALS, PLEASE READ THIS: http://businesstoday.intoday.in/story/reserve-bank-of-india-ends-penalty-for-dor...⇄ The Reserve Bank of India has asked banks not to charge any penalty for non-maintenance of minimum balance in dormant accounts. I have sent so many emails to HDFC bank to close this account since they don’t take request when we visit the branch. However I am not getting any response. They are keep increasing the depository charges and now it is 2000 Rs. I am not going to pay a single Rupee to HDFC back for my account closer. Also if I don’t get any response or immediate action on it, I will go ahead and discontinue my credit card which i have been using since 5 years

I have been lately encountered with credit card fraud and it's been over a year. I have been receiving calls from HDFC bank about a credit card due amount of Rs.75000 + and they are claiming that it's me. I told them that I have neither a HDFC bank account nor a Credit Card of any Bank. After a few conversations, I realised it is an Identity Fraud. Someone got into my personal information such as My Full Name, DOB, My Father's Name, PAN Card number; applied and used a HDFC credit card for such a good amount of time. According to the bank, initially the due payments were paid for 8-10 months and suddenly it got stopped. And this is how they started contacting me. They reached my office and finally at my door step. I had to go with them like a thief to the bank carrying my all possible documents to prove myself innocent. After verifying my documents, even they got a little surprise as Bank information did not match with my other details except the above information. I went to the Bank multiple times to get this resolved ASAP. They told investigation has been started and assured me that they will not bother me again until it is fixed. I was relaxed for about 6 to 7 months and again started receiving calls for the same cause. This time they talk more rudely and just keep on asking for settlement inspite of telling them the same story. I'm honestly getting irritated and frustrated. My CIBIL score is really low because of Credit Card fraud. Bank NOT listening. They just want money. I went to Police Station to file the FIR against Credit Card fraud and they advised me to raise the same concern to a different Police Station at where the HDFC HQ is located. I need justice and file a case against for Maan Hani Ka Dawa.

My account is salary account.earlier salary comes in my account.but from last year my salary is coming in other bank. Hdfc deducting money regularly each month.even in negative.after so many contact with bank.they are not closing my account.I want to close my credit card.i sent application to chennai branch.but no receive any response.i do phone daily to bank to dislink my salary account with credit card.so that i could close my account.please help. Hdfc require 10000 ₹ min balance. I got disturb.

Deepak Kumar

Inspite of submitting form 15H, the entire TDS has been deducted . I have the receipt of form 15H but their rude, third class employees will say that i have not submitted the form 15H. I have been harassed and man handled by HDFC employees at their branch. WORST CUSTOMER SERVICE.They hire crooks to heckle senior citizens ..

Dear Sir/Madam, Good afternoon . Hope you are doing well! This is Snehasish bring you a concern regarding the HDFC credit card. I have one existing HDFC credit card (Platinum Money back card) as per the upgardation program i got a calland they said that my card will upgrade to ALL MILES card. At the time of personal conversation they are telling that this card has more rewards point then my existing credit card while purchasing things and also cash back is also high like Rs 70 paisa . And also they told that if i am not swipe the card in HDFC ATM within the given time frame then it will change to my old one Then they upgrade it with my permission and send card to me on monday .Once i got the card i have check in internet this card is having offer in only flight booking and no other offers . After that i called to the care and asked them to revert to my old card since i am not swipe the card for single time now they are saying not possible. I have send mail also then they are telling the procedure to close the account . I donot know what to do actually i have been suffer with last 2-3 days regarding this. Please look into this matter as they gave me wrong information to sell there product and also take some serious action against them. Please find the below attachment for mail communication between HDFC and Me . Thanks, Snehasish

My name is Amit K Chauhan. I have an account with HDFC bank (salary account). I have a personal loan with CITI bank, for which I pay EMI through HDFC account. This EMI gets deducted as ECS. The due date of EMI payment is 1st of every month. I always make sure that there are enough balance in my account on 1st of every month. On 1st September, 2015, I received my salary by late evening into my SBI account (currently, salary account is with SBI). Since it was late evening, so I could transfer the premium amount from SBI to HDFC late that day. And this amount got credited into HDFC early morning on 2nd Sep. On the other hand, HDFC bank tried to deduct the EMI twice on 1st sep, 2015 continuously which failed due to insufficient balance. Now as per HDFC policy, if there are two EMI transaction failures, then a charge of INR 399 is imposed on the customer. I was really annoyed of this. I called HDFC customer care and talked to one of their executive (named - Aishwariya Lakshmi), and she raised my complain and forwarded to the concern team, saying chances are less. And yesterday I got a call from HDFC concerned department saying that this fine will not be credited back, and I have to suffer the fine due to insufficient balance in my account. I must say HDFC loan dept are cheaters. You can not have both transaction continuously done, when you find balance is insufficient at that moment. Now they are not responding, saying its my fault. Please some body help me with this!!!

Hi, This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 266.41 has been debited on 11 Sep 2015 from my salary account, mentioning about "DEPOSITORY CHARGES AUG[protected]" with regards to my demat account. I have never used this account. When the account was opened, bank executive told that it would be absolutely free. This is clear exploitation of customers. Kindly help me to deactivate this demat account and refund the amount back. Regards, Nagarajan Selvaraj [protected].

Hi I booked an airticket (Indigo on 18th of niv from chandigarh to mumbai)) with Order Id : [protected] on 10th of August . Later on I cancelled it on 27th August . But after making so many calls to Smartbuy guys and dropping so many emails, Yet I haven't received any positive reply from these guys. I have registered a complaint as well with complaint num HDFC[protected]. I havn't got my refund back . I am really very tired of making calls to them again and again because they always have one reasn that there is an error in there system so please provide two more days to us. I am fed up of listening these excuses again and again . If my refund will not e creditted in my acount i will surely file a case against them. Because these guys are making fool of their customers by giving false statements .