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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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R
rajesh kumar@1990
from Gurgaon, Haryana
Sep 25, 2015
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Address: Ghaziabad, Uttar Pradesh

This is to inform you that My Late Father(Mr Ashok Kumar) had took a Policy Against home loan for Rs. 20, 00, 000 the one time premium for that policy is Rs. 2, 00, 000. My Father had Expired on 10th of march after that when it came under my knowledge about that policy I Raised the claim but after several mail's and document's send to HDFC ERGO registered office in (MUMBAI), they Repudiated the claim just because I don't have Hospital Documents asIi told them many times that it was a case of brought death and my father had died before reaching the hospital and also I requested them that I was unable to repay the loan amount because my Earning is low and also it is my Right to Receive the claim. I am Attaching all the documents which I had forwarded to them please raise my voice so that no insurance companies will fool people's further on & also i want proper settlement of my claim with Interest.
Complaint marked as Resolved 
Verified Support
Sep 26, 2015
HDFC ERGO General Insurance Customer Care's response
Dear Mr. Rajesh, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
Verified Support
Sep 26, 2015
HDFC ERGO General Insurance Customer Care's response
Dear Mr. Rajesh, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
after getting so many negative reply from HDFC ERGO side their stand stills remain the same which is they are helpless in helping those peoples whom they previousley assured that the insured & thier Family need not to worry as HDFC ERGO will be there in thier Bad times and now HDFC ERGO is Helpless in my situation as I (RAJESH KUMAR SINGH) Dosen't have Hospital paper's and in this situation I am not Eligible to get the insured amount to repay the loan amount.
I just want to know that HDFC ERGO disclosed the terms with the insured Person my Father(late SH. ASHOK KUMAR SINGH) that they will not give the insured amount to their family if something happens to him & thier family fails to arrange hospital papers.
its a request please dont fool people by giving policies for such a big amount which was in my Father's case is (Rs. 2, 00, 000) so that the insured family would not get a hope or assurity that such kind of Insurance companies are with them in thier darkest or bad times.

yours truly
A helpless person who is fighting for their Right.
This complaint has not been resolved till now dated[protected]
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    michealanto
    from Bengaluru, Karnataka
    Sep 25, 2015
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    Address: Chennai, Tamil Nadu
    Website: www.hdfcbank.com/

    I am holding a savings bank account with HDFC bank Ashok nagar branch Chennai since 2005 I had last invested in mutual funds through my HDFC bank in 2008 however on 23rd Sept 15 the bank had deducted INR 171 towards QMC snapshot of my bank statement attached for an account that i am not using for the last 7 years. Also i have never been charged the QMC for the last 7 years only this quarter Jul to Sept 15 i am being imposed the QMC charges and i was not intimated or informed that these charges are applicable. When i had called the bank call center they had advise me that the mutual funds department have debited the QMC and i was asked to contact the Mutual funds department. Upon contacting the Mutual funds department and spoke to them for 40 minutes they have advised that they are not authorized to make any debits without the instructions from the bank. However i believe that it is the responsibility of the Banks to ensure that any debit for such reasons are to be intimated to the customer. Request you to kindly look into the matter as i would like to know the reason for the unauthorized deducted from the bank account. Awaiting for a favorable solution Best regards Micheal anto
    Aug 5, 2021
    Complaint marked as Resolved 
    Dear Customer,
    Please mail us your account details, details of the charges and contact details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU[protected] in the subject line for us to track your email. Will check and get back to you.

    Anay
    HDFC Bank Assistance
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      K
      krishna9166
      from Proddatur, Andhra Pradesh
      Sep 25, 2015
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      Address: Bangalore, Karnataka
      Website: www.hdfcbank.com

      I dropped my cheque on 2/09/2015 but it got rejected due to name mismatch. In Cheque payee is my name that is not matched with my account name. after few days I have changed my name and now its exactly match with payee name on cheque. this time I thought that now it will be cleared. When I dropped it again and after 1 day I checked it on net banking and its showing as a Invalid Cheque. what's the problem now. name is matched then why it is invalid. I recently opened my account and now I am feeling like Worst HDFC Banking Service ever seen. and thinking to move in another Bank.
      Aug 5, 2021
      Complaint marked as Resolved 
      Dear Customer,

      I would request you to email us at [protected]@hdfcbank.com along with account, customer ID, branch details, contact detail and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

      -Tejal
      HDFC Bank
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        A
        AkshataS
        from Mumbai, Maharashtra
        Sep 24, 2015
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        Address: Mumbai City, Maharashtra
        Website: netbanking.hdfcbank.com/netbanking/

        HDFC salary account [protected] created in Feb, 2015 at TCS - Thoraipakkam, Chennai during my Ignite training. However, my account is charged against AMB CHRG INCL ST & CESS of amount 398.75/- per month from Feb 2015. Have raised this issue to HDFC managers and have been following up with this incident from past 1 month with no response and updates. Request you to look into the same.
        Oct 3, 2015
        Complaint marked as Resolved 
        Hdfc support executive and branch manager resolved this issue and AMV charges is been reversed with in 2 days. Thank you!
        Dear Akshata,
        Please mail us your account details, details of the charges and contact details to [protected]@hdfcbank.com. Kindly mention the reference ID: TTU[protected] in the subject line for us to track your email. Will check and get back to you.

        Anay
        HDFC Bank Assistance
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          K
          kiran82
          from Mumbai, Maharashtra
          Sep 24, 2015
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          Address: Bangalore, Karnataka

          I am one of the victim of this fake loan offer against policy (10 laksh which I have to pay back in 10 years without any interest. I do not know how do I get back my amount. I have paid 40000 towards HDFC policy which is of no use for me and also paid around 35000 towards TDS and NOC as per Rajeev Malhotra [protected] smart enough to convince me to pay additional amount of 35000 without any clue who also told which will be refunded within 3 working days of loan amount credited to the Bank. as per those people. Neha who is the initiator of making me fool. Her number was [protected], then Aryan he had multiple numbers ([protected], [protected], [protected], [protected]), then after waiting for more than 1 week got a call from that Rajeev. Please do not go for any loan which will ask for you to pay in advance for any hell reason. I know with my hard earned money those people can't be happy. If I am true will get money from any other source.
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            J
            Jitendra Kumar Sahoo
            from Ranchi, Jharkhand
            Sep 24, 2015
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            Address: New Delhi, Delhi

            Dear Sir, I would like to put your attention towards my complain against loan no.24215903 regarding personal loan whose due amount is approx. 70k which I am trying to pay the same as per my financial condition. And lot of call coming to me for paying the due amount.i personally have spoken to them regarding my financial status .The reason for non-payment of this loan was only I had no job that time also requested them to cooperate with me.i have also started the same due amount to your bank. But from last one month I am seeing a lots of calls coming to my relatives and also they are getting threaten/misbehaving on phones by your bank staffs from[protected],[protected],[protected],[protected] in different name. Your staff are mentally harassing them .My wife is seek & they are calling her and using abusing language, She is in depression and her health condition going measurable day by day. If anything happens to her then who will be responsible……….? this is totally inhuman after knowing my financial condition. I had got the loan after providing my all document. I have given signed cheques also .As per the agreement you have not mentioned anywhere at all to recover the due by harassing mentally or forcefully or using abusing language .If I am not paying your dues then you have to go for legal proceeding .for that I am fully responsible. Your staffs’ behaviors have shocked very badly. They are taking it very personally n in calls they were scolding “come in front of me I will say how to recover…& “abusing me in hindi ham bade bade bhenchod ki chuttad ki pichhwade Is it a corporate behavior of your staffs.I specially Indicate one person..Mr Amit Verma under guidance of Mr Sanjiv Gupta & their staffs had called. I have the copy of mail also whose name has mentioned. This is forcable by court of law according to the IPC. So I have escalated this matter to you also requested to you to stop these types of abusing call to my nearer n relatives
            Dear Customer,

            I would request you to email us at [protected]@hdfcbank.com along with loan account details, contact details and your issue details. Kindly mention Ref ID-TTU[protected] in the subject line. Will revert to you on priority.

            -Tejal
            HDFC Bank
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              S
              Sumanta N
              Sep 24, 2015
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              Address: Bangalore, Karnataka

              I have opened a ticket with HDFC bank which has to resolve by 3 working day but still im not getting any response, really very bad service i will never trust HDFC bank.please find the attached communication email my ref nos-[protected], [protected]
              Oct 01, 2015
              Updated by Sumanta N
              Last 15 days I'm struggling to get one proper answer and how many emails require to get a proper response its really pathetic service from HDFC bank I will never ever prefer this bank and I will never refer anyone to this bank how bad service and harassing to the customer by giving wrong and half information. now I'm going to close my credit card and saving account with this bank.ref nos-[protected], [protected]
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                V
                vkbhalla
                from Basi, Punjab
                Sep 24, 2015
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                Dear Siremaj I am account holder of HDFC Bank having account no. [protected] On 15/1/2015 a sum of Rs. 100000/-( One hundred thousand ) was debited on my request to open FDR for which the Form for opening the FDR A/c was processed by HDFC Bank sector 20 Panchkula. Despite my several visits and telephonic requests made to the branch I am not able to receive any FDR receipt from them. Today I again approached the Branch and they showed helplessness to issue me FDR. They told me they have since forwarded the detail to their Central Team of the Bank but no response received from the Central Team. I wrote to hdfcbank emal id : [protected]@hdfcbank.com but did not receive satisfactory response for issuing or uploading the FDR. Please do help me. VINOD KUMAR BHALLA
                Aug 5, 2021
                Complaint marked as Resolved 
                Dear Customer,

                I would request you to email us at [protected]@hdfcbank.com along with account, customer ID, branch details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                -Tejal
                HDFC Bank
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                  R
                  Rajavel007
                  from Mumbai, Maharashtra
                  Sep 23, 2015
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                  Address: Chennai, Tamil Nadu

                  Hi,

                  I am using HDFC account since 2 plus year. today i observed there is one transaction for Rs.114 on Thursday 22/09/2015. I have not done any transaction on that day. I need justification why that amount has been deducted.

                  As per HDFC FAQ I have taken this question with the below answer.

                  1. Are there any charges for using InstaIPIN facility ?
                  No. Insta IPIN facility is FREE of cost.

                  Regards
                  Rajavel
                  Dear Customer,
                  Please mail us your card/account details, details of the charges and contact details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU[protected] in the subject line for us to track your email. Will check and get back to you.

                  Anay
                  HDFC Bank Assistance
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                    I
                    itlozaroor
                    from Delhi, Delhi
                    Sep 23, 2015
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                    Address: Bhopal, Madhya Pradesh
                    Website: cp.hdfclife.com/payment/customerservices/onlinepremium_confirm.aspx

                    Dear sir/mam, my P.No. 17540631 i have payment on date 23/09/2015 and status showing Your premium payment towards your policy has been not successful at 9/23/2015 2:14:26 PM but receipt not received E-mail :- [protected]@gmail.com Con . [protected]
                    Apologies for the inconvenience. I am checking the issue raised by you and will get the same resolved at the earliest. Thank you for the patience.-- Manish.
                    Dear sir/mam, my P.No. 13947198 i have payment on date 05/10/2015 and status showing Your premium payment towards your policy has been not successful at 10/05/2015 6:15:46PM but receipt not received E-mail :- [protected]@yahoo.com Con . [protected]
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                      N
                      Natarajantekkam
                      from Auroville, Tamil Nadu
                      Sep 23, 2015
                      Resolved
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                      Resolved

                      Address: Vizianagaram, Andhra Pradesh
                      Website: hdfc.com

                      Sir, Iam sb a/c holder of hdfc bank bearing no.[protected], our nearby atm at Sri kanyakaparameswari temple, Vizianagaram is closed and came to know atm will be shifted. I request you to establish new one either at collect rate or in Sri Balaji textile market which is useful for customers as well as for bank business.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      I would request you to share your suggestions at [protected]@hdfcbank.com along with your account details, ATM details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                      -Tejal
                      HDFC Bank
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                        A
                        Arunkumar RS
                        from Bhopal, Madhya Pradesh
                        Sep 22, 2015
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu
                        Website: hdfcbank.com

                        HDFC bank has charged me for not maintaining minimum balance without any communication for more than a year. I do not use this account for a long time and this needs to be closed. Account no [protected] Please assist in resolving this.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Dear Customer,

                        I would request you to email us at [protected]@hdfcbank.com along with your account details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                        -Tejal
                        HDFC Bank
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                          S
                          singhd7
                          from Dehra Dun, Uttarakhand
                          Sep 21, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Hi
                          I have a credit card of hdfc which is over due ..for few months because of so finacial problem as i was out of job.these collection guys are continous harrasing me by coming to my home and one of them already abussed my parent and told them that he will hang them to death if i didnt payed my debt.there is new collection exe assigned now by the name of pradeep his no. Is [protected] he is continously calling mother im not able to answer my phone because im in office.i have intend to pay off my debt within a week or so...bt they are not letting me live for a day...its really harassment please help me..
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                          -Tejal
                          HDFC Bank
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                            S
                            shivaaprassad
                            from Mumbai, Maharashtra
                            Sep 21, 2015
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh
                            Website: HDFC

                            My Name is Shiva Prasad, HDFC mortgage loan ref number[protected], my loan was not processed by the bank due to insufficient documents by the vendor and loan processing was stopped at legal verification of documents, initially a processing of RS 9000.00 was taken by the executive and informed if loan is not processed the processing fee will be refunded back, still its been more than 5 months the bank has not refunded processing fee. mobile number -[protected], BHEL Hyderabad RC puram 502032
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            I would request you to email us at [protected]@hdfcbank.com along with your loan application details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                            -Tejal
                            HDFC Bank
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                              S
                              Sai Kumar Ganga
                              from Bengaluru, Karnataka
                              Sep 21, 2015
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh
                              Website: Hdfc Net Banking

                              Hi,
                              I was charged Rs:855 as depository charges for a demat account: 50326464 which I have never used or had knowledge on it.The reference number given is[protected].This has been done without any prior information and any acknowledgement.I came to know about this only when I checked my statement.Please do the needful to address my issue.I am no way interested in Demat account.Please deactivate my account and refund my money.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Dear Customer,

                              I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                              -Tejal
                              HDFC Bank
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                                M
                                monika29
                                from Delhi, Delhi
                                Sep 21, 2015
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                                Resolved

                                Address: New Delhi, Delhi
                                Website: www.hdfc.com

                                I was not using my credit card number [protected].since jun15. i had my due payment also to be made. Due to some financial condition, i was unable to made the payment and my other bills as i was not working, so no mode of income. being thought of, when i will get my salary/ or anyother income i will make this payment first the minimum due amount. but on 16th sep, 2015. when my first salary credited, they debited first their payment, which including of so many fines somewhere 2000. they made their credit card payment of 31000 on 16thsep. i was planning to first, settled sown my other bills/ groseries, rent etc. but nothing i can do now. return my money which you debited and then i will do the due minimum amount i can. this is the not the way to recover the money. i went to bank, they have no status, card was blocked. i tried calling so many numbers/ departm they had no answer... now i want my money back.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Dear Customer,

                                I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                -Tejal
                                HDFC Bank
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                                  malvika91
                                  from Mumbai, Maharashtra
                                  Sep 21, 2015
                                  Resolved
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                                  Resolved

                                  Credit card issue

                                  Address: Hyderabad, Andhra Pradesh
                                  Website: hdfc bank

                                  I have to pay my monthly emi for credit card and it was getting auto detected from my account but recently due to some issue i have to pay it on own. i tried doing it through net banking but it is super confusing. i dont have my credit card account number i tried calling customer care but no response. i planned to pay the money through atm but i need my credit card account number. i have been calling the customer care for hours but no response...
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                                  shikha bansod
                                  from Mumbai, Maharashtra
                                  Sep 19, 2015
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                                  Dear sir,
                                  My self anjani kant soni.I have purchased hdfc term plan in 20 aug 2015 through policy bazaar.same time payment was deducted in my icici account ammount of 3546 rs but application number not genreated due to some technical error.
                                  I have received application number in 24 aug 2015 in my registerd email id.
                                  In 25 aug 2015 i was raised mail for cancellation my policay against of application no.S[protected] but still i have not get any cancellation mail or return amount form your side.when i am trying to connect with cosutmer care every time he said it is in under process pls wait for 3 days.
                                  Kindly do the take action for my return ammount.
                                  Regards,
                                  Anjani kant soni
                                  Mobile no.-[protected]
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                                    santoshthorat
                                    from Chennai, Tamil Nadu
                                    Sep 19, 2015
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Dear Sir/ Madam, I had a credit card of HDFC bank in 1998/ 2000. I used the card and payed the dues on time. After a while due to financial issues I could not pay the money. Now in 2015 I am being harassed by these recovery agents. I am getting abusive threatening calls from different landline and mobile numbers. The same calls are been made to my wife and my In laws landline. I have also made a official police complaint at colaba police station, N.C number-833/15 by me and 834/15 by my wife. The calls are made to my wife are in late evenings. Despite of making an official complaint to the police no step has been taken and repeated calls are still been made. It is causing mental stress and harassment to me and my family as the nature of the calls are very rude, abusive and threatening. I request to you look in to this matter at the earliest. Regards
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which calls were received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                    -Tejal
                                    HDFC Bank
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                                      G
                                      ganipati06
                                      Sep 19, 2015
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                                      Resolved

                                      Address: Gurgaon, Haryana
                                      Website: hdfc

                                      This is in reference to the transaction made into my account without intimating me by hdfc bank.

                                      An amount of Rs 855 has been debited on 11th Sep 2015 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES AUG15 on demat account. I never opened this account and hve never used this account.It's typical fraud case where executive don't not educate customer with all the details while opening the account.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Dear Customer,

                                      I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                      -Tejal
                                      HDFC Bank
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