HDFC Bank Complaints & Reviews

Sir, we hereby inform you that i am hdfc credit card holder having ac no xxxxxxxxxx8582. We already mail & fax to cancell our cedit card so many times but they ignored that matter & didn't even replied at once. We request you to pl do the needfull & oblidge in this matter thanks & regards sittu singh

My skoda yeti was badly hit by an auto rickshaw and a wall. i took the car to the service center, the manager from skoda agreed to say its genuine damage after seeing the condition of the car. when i submitted the claim and the surveyor RAHUL KUMAR from company came and rejected the claim by saying its not genuine. i was very ashamed of having insurance from this kind of company. they did not treat there customers well. AND also they dont give any claim, the surveyor demanded extra money to get my claim approved . please dont get your vehicle insured from this company . i also had a talk with claim incharge of chandigarh and he assured me of best service but afterwards he stop picking up the phone . i took the car from service center by half of my work done. NO TO HDFC ERGO

Very poor customer support . i am a new HDFC credit card holder and is bit scarred of credit card as i heard of vearious cases where people suffered a lot due to payment cycle and forced to pay a huge intrest ammounts latter on . So to avoid all these trubles i wanted to know FROM HDFC COUSTOMER CARE if my transferred money against myfirst bill has been received . From last 3 days i am calling hdfc coustomer care but after listening my request they are droping my call . i am finding this attitude as a intentional offence where they may keep the coustomer away from statement and latter on impose intrest .

Hope we will get justice I went to hdfc Atm located inside Coimbatore SEZ. The machine was working fine. I tried to draw cash but I got a slip saying "unable to dispense cash" but there is no reason in it. So I took my another bank ATM and tried .. It shows the same "unable to dispense cash".. So I took the slip to bank located inside and enquirer.. They said there is no cash and will be filled soon. Now I asked the employee whether this transaction is counted? He said yes and we can't do anything... I feel it's an injustice to customer.. The mistake is from bank side but why should the customer be punished.. Already we have only 5 transaction. Banks are spending crores of money in SW.. Can't they do this simple display on machine... If you want evidence.. Plz check out the transaction for this month starting in that machine .

Dear hdfc, I have by misteck Wrong fund transfer to other hdfc account ([protected]) mr.ashish shrama account. Fund transfer detail is given below Rs.1000, 8000, 18000, 21000, 21000, 10000, 1800 . So pls resolve My problem and revert my fund in my hdfc account -[protected] my name-gopal singh contact no-[protected]

Hdfc bank has been debiting money from my Savings account rs.758.30 and rs.7712.90 with no explanation, these last 2 months. I need this money in Saving for monthly expenses and can't have huge amounts like this removed. If it is tax then deduct from interest on FD but not from savings. Staff at the bank have no idea what is happening, they walk around like zombies. This is indiranagar, Bangalore branch. They can't give any explanation. Where do I go for an answer?

Please don't go for any HDFC Life insurance, the worst customer support i have seen in my life, Customer case executives not having proper knowledge, what ever they say they are updating in their system on your next call they will say it not updated in system. i had a terrible experience i applied for click 2 protect & wasted my 20 days to get my medical check up done & finally i gave up & asked for cancellation & for that i getting calls after every alternate day saying we would like to know to reason & will update your cancellation status in our system...still waiting for my refund.

This is regarding my complains: HBL=[protected], HBL=[protected], HBL=[protected], HBL=[protected], #[protected]. The first complain was raised on 24th July 2015. I was promised that I would get Rs.250 as cashback by the HDFC representative who came to collect the form, but was not reflecting in any of my statements. After frequent follow-up’s I was told that I am not eligible for it and they asked for contact details of the person who collected the form which unfortunately I don't have it, and HDFC provided an excuse stating that only online applications are eligible for this offer. Secondly, I was promised that I am eligible for 5% cashback on certain category of transactions which also is not reflecting in my statements from the beginning. I get calls from HDFC in this regards, some said I am eligible and others declined. Finally Mr. Manikandan, HDFC Manager, agreed that I am eligible for the cashback via email (earlier he declined the same while in a discussion on call) and the same is already credited to my card account. But I still can't find it. Only Rs.44.45 was credited as cashback in my account, the calculation for which even HDFC customer care support team and your manager Mr. Manikandan failed to explain. Also, on my last call to customer care on 24th August 2015, the lady promised a call back from one of the Manager Mr. Chandrashkar but that too didn’t happen. Later, I sent an email to Mr. Binod P on 26th August and don’t know why, I am still hoping that I would get a response in spite of sending him reminders. I am really annoyed with the type of service provided by HDFC.I have wasted hours on call with your support team and my money too.

My salary account(in HDFC bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account(without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. after that i never logged in to my account through net banking and i do not have a debit card(lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st September 2014 and i see that i have Rs 3900 in my account. I request you to please take action against this bank..Thay have no right what so ever to do whatever they want without informing the custome

Due to misguide the product from HDFC life insurance employee is Pihu Varma. She said we provide loan against policy. & I took policy after somdays she said you want to pay Rs. 30000/ Then Rs. 45000/ & then again Rs. 30000/ after paid all the requirements, she suddenly said you are not eligible for loan. Now 4 months we not received refunds. I am continue follow-up with Pihu Varma, Sandhya, Mohit Sharma, Sunit Yadav, Finance team. They didn't give proper response & all time they ask for different documents

I have made a big mistake of buying a online policy from HDFC Life, i paid the amount on 8th July and its been almost 2 months and still policy has not been issued. On 22nd July, i was told medical is successful and documents needs to be verified. After a week i called to get the status and i was informed that all documents have been received and you will get the policy. 11th Aug: I get a call, saying your salary proofs have not been submitted, and i need to submit last 3 months salary slips. I have joined new company and i only had 1 salary slip so it was not possible so they asked me to submit form-16 of last year which i did. 17th Aug: i called them to know the status of my policy, i was told that all document have been received and even sent me a email confirmation of the same. On same date i got another response from them about what if i needed to cancel the policy and they will deduct the medical test charges. 20th Aug: i get a call from hdfc life saying please dont cancel your policy will be issued in 48 hours 24th Aug: I get a call saying at least submit latest salary slip (after reading this i was furious as i got a confirmation saying all documents received and 48 hours are well past but no policy instead another document required) still i upload the salary slips and wait 31st Aug: I thought now i must get a policy but now they find that my address proof which i submitted does not have same address as on policy form. i agree there is a mismatch but that document was sent to them almost 35 days back even a glance at the document could have spotted the thing but No these guys verify a document at a time and week to update and reflect the same. Now i have updated the document on monday but still there is no priority given to me. its still being treated as regular proposal. I have requested 3 times to arrange a call back from senior but not even a single call? is this how you maintain a brand? Whats the point in spending 14K on policy and being treated like this? its just a online but process is old-age, uploaded documents take 2-3 days to be reflected in system you need to call them and make sure documents are received. how is this process new age? Now even if i get the policy i am in big question, if they are making me go nuts just to issue a policy what would they do when it comes to settlement? i mean does it even make any sense to have a policy with them? Please dont buy any policy as they dont care about the reputation once they have the money they act like a king. even after mentioning that i will put this on internet no one is interested to even call me back. so here it comes i think should have done this before All i got for 14K is a proposal number[protected] and a lot of headache. Thanks, Ninad Mhatre

Hi Sir, change the payment due date to 4th of every month Iam credit card holder having card no.[protected].Currently i am having payment due date on 29th of every month.kindly change the due date on 4th of every month because my salary is credited on 1st of every month.

Sir, My name is K. Sridhar and I have a salary account in the Bank. My account is at Nagpur Branch. Recently I opted mini statement from ATM. I am shocked to see that Rs.399 is deducted from my salary. And Rs.198.43 & Rs. 86.57 deducted from July'15 and Aug'15 respectively. My Account Number is[protected]. Please arrange to do the needful at the earliest. Regards K. Sridhar

I have an account in HDFC BANK and I have transferred Rs 15000/- using IMPS on 3th Sep 2015 at 2AM to other account(union bank of india). The IMPS Ref Number[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed out and status shows in my Netbanking as Transaction Initiated. My Account Information Account number : [protected] Benificiary Account Informa Benificiary account no. [protected] (Union Bank of India) IMPS Reference number[protected]. please resolve this Issue ASAP. Thanks regards kishore Narayanam +91-[protected]

Dear Sir/ Madam, This is in reference to your letter dated 27.02.2015 for the position of Sales Officer in retail branch banking at Ghilor Kalan branch (3859), Ghilor Kalan. Kindly note that I had accepted the captioned offer of yours and joined the respective branch on 27.02.2015 and reported to Mr. Manish Jain. I would like to bring to your kind notice that I have worked with your bank from 27.02.2015 to 18.04.2015 and later on submitted my resignation as per your extant guidelines due to some personal circumstances. I have requested Mr. Manish Jain, Branch head, Ghilor Kalan to acknowledge the receipt of my resignation letter but he bluntly denied to do the same and told me to go & take a legal action through court, if you want your acknowledgment. . He treated me like a slave after submitting my resignation. He is a very rude person, when someone goes against his will. He considers he/ she as an enemy and do everything to ruin their career. Although he promised me that I will get my salary via full & final settlement process along with the relieving letter. But, till date neither I have received my salary for the period I have worked i.e. 27.02.2015 to 18.04.2015 and nor the relieving letter. Please find below my other details : Name : PURUSHARATH SHARMA Employee No. : 140923 ACCOUNT NO. : [protected] Bank & Branch : HDFC BANK LTD, GHILLOR KALAN Kindly arrange to issue relieving letter & full & final amount you owe to me through DD in favor of PURUSHARATH SHARMA. I hope you will understand the seriousness of the issue & get the same resolved on priority. Thanks & regards Purusharath Sharma +91-[protected]

I shared my documents on 27 August, 2015 for credit card ( apply ). After 5 days they asked me to send same docs by email, I send it again . After 7 days they asked me o to send again and i shouted to them and said to return my documents but sorry to say no body is picking up call . I tried HDFC bank (Mumbai ) also but alas no body helped me rather gave me another number. Strange but true that the behaviour I got from HDFC bank is really pathetic ... and service ...what to say...is it a service industry!! I doubt ... Mobile numbers who interacted me for HDFC credit card & know not picking call are - [protected] (Mr. Abhishek ), & [protected]

Hi, This is regarding my loan with HDFC .My loan account number is[protected].I had visited your branch in Capital Court, Munirka on 1st September 2015.I had made a payment of my 5 instalments against the loan. these instalments were adjusted against the tenure of the loan and my existing tenure of 199 was reduced to 187 with a very slight change in the EMI amount which was brought down from Rs 24, 447 to Rs 24, 093.I have made payments of 4 instalments in the month of August also (6th august 2015) and had requested earlier that I do not wish to change the loan tenure and the prepayments made by me should be adjusted against the EMI amount .to get the above rectified I revisited your branch on 2 September and the Prepayment amount paid on 1 September has been adjusted against my EMI amount which has now been brought down to Rs 23, 485. however the tenure was changed to 223 and I was told once the cheques would be realised the tenure will be again changed to 199 . The amount has been debited from my account today (3September)morning, request to change the tenure back from 223 to 199 at the earliest so that the tenure becomes 199 and the EMI amount Rs 23, 485. please get this done at the earliest. Thanks and Regards, Pratigya Tyagi

On August 19th, I found that Rs. 900 is missing from my account. So I checked my account through online banking and found that it is for debit card yearly premium. I use to pay Rs.500 only for that. Upon discussing with Complaint centre(phone banking) they said that they revised charges and I'm not aware of that and didnt find any information about that earlier. Also, I've not received any SMS for deducting money from my account. I raised a ticket to cancel this card and refund my money. The support executive promised that they raised a ticket and will be resolved in 7 working days. After 7 days no changes occured in my account, so I called them again and they said that one of their executive called me and resolved the issue. WHICH NEVER HAPPENED NOR RECEIVED ANY CALL from their end. This time the support executive wants me to go their bank and wants to speak regarding this and they wont consider this issue again.

Hi, I have transferred an amount of RS 16000 /- from my HDFC account to beneficiary account(Canara bank). The amount was debited from my account but not credited in beneficiary account. Please immediately take step on this. Its very urgent for me. My account number: [protected] Regards, Kathiresan S.

Dear Sir/ Madam, Ref. to the subject, please note I have been using HDFC Bank Credit Card ending with 7810 since last 12 years. Self had made payment of INR 10, 130/- on 28th May 2015 by dropping a cheque at HDFC Bank ATM of Prathana Samaj Road, Vile Parle East Mumbai via cheque no. 552567 Dt: 28/05/2015 of Karnataka Bank Branch-Vile Parle East. Was surprised to know via phone call on 2nd August 2015 from HDFC Credit Card Customer Service that charges amounting to INR 4, 620.37 [inclusive of late payment fee, finance charges, bank charges, retail charges, service tax charges] were still billed to my Credit Card account. Having known the same, on 3rd August 2015 I sent a complaint email to HDFC Bank Credit Card Division via email correspondence ref no. HBL=[protected] informing them that I will not be paying these set of charges as the cheque collection/ deposition in the bank was delayed by their side. Above all, I was also not provided 5% cash back as per HDFC Credit Card offer for the whole month of March for shopping with Reliance Supermart. Shopping was done on 20th March 2015 amounting to INR 2, 315.56 which is as per card statement Dt: 04.05.2015. Since 3rd August 2015, I am following up with HDFC Credit Card Division via emails for a waiver of INR 4, 620.37 and Cashback of 5% on INR 2, 315.56 however, there's no confirmation in this regard from their side. Request you to please help resolve the same at the earliest!