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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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Y
Yogesh kansal
Aug 31, 2015
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Address: New Delhi, Delhi

Executive from hdfc bank called me for the payment and i asked him to send the executive to collect the payment but he refuses to send the executive and started misbehaving and used abusive language and continuously doing the same from last 3-4 days...he is harassing me and giving me threats ...and very disturbed with this kind of behaviour...
Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with loan customer ID, branch details, caller details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank
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    Jagn
    from Mumbai, Maharashtra
    Aug 31, 2015
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    Address: Bangalore, Karnataka

    This is credit card num [protected] I'm using this credit card past 7 months as right know I dnt have job I could not pay the amout so collection dept gives me a call more than 20 bharathi and collection exective raghu will come near my at 7 mrning and will ring the bell as my dad is an heart patient but he calls and say with 24 hours u did not pay will continue the same this is professional way for a big bank to collection if I was in job I would payed the amout the throw the chard on that raghu face harassed me
    Aug 31, 2015
    Updated by Jagn
    And harassed me full how they will speak u know v should die oof like that they will talk felt bad II need ssome time to pay the amout atleast 20 days and I m ready to pay lpf interest all coz my fault not paying the amout but harrasment
    Dear Customer,

    Request you to write at [protected]@hdfcbank.com along with your card details, contact details, caller details, no. on which the call was received and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

    -Anay
    HDFC Bank Customer Assistance
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      A
      Armulla
      from Hyderabad, Telangana
      Aug 30, 2015
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      Address: Hyderabad, Andhra Pradesh

      Dear sir,
      This is Mr.SHRAVAN KUMAR .A holding with HDFC BANK CREDIT CARD.Card No-[protected] titanium Master card (Jet Privilege).Which will be expiry on 11/2015.Could you help me on this.And my communication address has changed recently, please make note of it.

      Plot No:734, 3-5-87Y, Vivekananda Nagar,
      Kukatpally, Hyderabad, Telangana-500072.

      Any clarification please feel free to contact on [protected].
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        Sravs Emmadi
        from Hyderabad, Telangana
        Aug 29, 2015
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        Address: Hyderabad, Andhra Pradesh

        Hi, I have raised a complaint to hdfc demat customer care saying my savings account which is linked the demat service has been deducted an amount of rupees 2025/- which is other than maintainence charges 885/-. I didn't even done a single transaction through this demat account and that's illegal my money is debited for no reason. Even I raised a complaint to them still no action is taken and when I called back to them they are telling as its in process, but nothing happened.. Please help me.
        HDFC Securities customer support has been notified about the posted complaint.
        Dear Customer,

        Request you to write at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

        -Anay
        HDFC Bank Customer Assistance
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          R
          rishikesh.330
          Aug 28, 2015
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          Address: Kanpur, Uttar Pradesh

          I and all other customers of the bank have been unable to use their forex cards for the past one week, including logging in to Netbanking as well as making online payments. Every time I call the customer care, I am told that this issue is being worked upon. So far nothing has been accomplished. The bank does not realize that the forex cards are the only financial source of customers living in the States or other countries. I think I will close my account with HDFC and buy a Thomas Cook Forex card. Their service is pathetic.
          Dear Customer,

          Request you to write at [protected]@hdfcbank.com along with your card details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

          -Anay
          HDFC Bank Customer Assistance
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            R
            Rajni kalsi
            from Delhi, Delhi
            Aug 28, 2015
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            Address: New Delhi, Delhi

            Hi I am rajni from delhi.I am dealing with hdfc last 5-6 years.I take personal loan from hdfc in 2013 till date I paid 23 emis without any gaps and late payments.last month I visit to naraina branch and meet with Mr ravinder from loan division to increase my old loan .he suggest for take new loan and close old one.I agree for it but so much time I askd him what is amount of new loan and how much money transfer after deduction old loan he didn't gives me answer.after 10 days I received msg from bank your loan is [protected]@224000/rps and they're transferred 83000rps in my account.now I want to close my new personal loans and 're open my old loan.no one ready to help me.I will take legal action against Mr ravinder.soon.
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              A
              Ashish Shah
              from Mumbai, Maharashtra
              Aug 28, 2015
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              Address: Mumbai City, Maharashtra

              By mistake my brother made payment from his bank account to my Credit Card. Now from April I'm asking HDFC to refund the money to my brother or to me. But they keep on asking all different things. First they asked for confidential bank statements showing the payment done. Even though it was confidential, I complied & send. Now they are again asking for Bank statement of the payment made in May. I fail to understand why they want that. If I comply with that they would ask for something else. I don't know why HDFC wants to use my brothers & my money. My Credit card number is [protected]
              Dear Customer,

              Request you to write at [protected]@hdfcbank.com along with your card details, branch details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

              -Anay
              HDFC Bank Customer Assistance
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                A
                aryan54
                from Mumbai, Maharashtra
                Aug 28, 2015
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                Address: Mumbai City, Maharashtra

                I am HDFC Credit card Holder and was suppose to pay the due 27/08/2015, I issued the cheque infavour of HDFC on 23th night and it didn't got clear till 28 th. When I call the customer care for this they replied saying that it take 5 days for clearing the cheque .This is the way HDFC charge the delay payment on customer and make in come they also charge the customer if they doesn't deposit the money the home branch (there is no meaning of Globalization) HDFC is one of the worst bank .Please look into this issue because they and making lots of money by wrong way. Thanks, Pradish.
                Dear Customer,

                Request you to write at [protected]@hdfcbank.com along with your card details, cheque details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  SMori
                  from Pune, Maharashtra
                  Aug 27, 2015
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                  Resolved

                  Fraud calls in the name of HDFC Bank Credit Card services

                  Address: Pune, Maharashtra

                  I got a call from +91-[protected] at 3:09 pm on 25th August 2015 saying that it's a verification call from HDFC Bank credit card about some services which are activated on my credit card. The lady on the call kept asking me about my Credit Card number and other details.I refused and asked her to reveal her identity but she denied to do so and disconnected the call. Now i am trying to call on the same number but not getting any response. Someone...
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                  A
                  abdulazim4687
                  from Noida, Uttar Pradesh
                  Aug 27, 2015
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                  Address: New Delhi, Delhi

                  Hi,

                  I am using HDFC bank credit card from past 3 years and later i thought to close the card and clear all undue balance on my card.
                  I called them in June and asked for remaining balance so that i can clear it.The amount which was said I cleared it and after that never did any transaction.
                  In august when i applied for loan i got to know that my name is in civil because i dint pay one of my previous emi(1700 Rs).I paid around 20000+ Rs bill to clear ..why i will leave this amount?? makes no sense to me

                  -I never got any email or phone call /msg to tell me if anything is pending.
                  - I called them couple of times in mid, but still they never mentioned
                  - In june when i asked for total balance to clear, they said this is final amount and you dont have to pay anything after this(wrong communication)
                  - no intimation of name given in civil
                  -Now i cant avail loan because of this 1700 overdue amount that i have cleared once i got to hear about it.

                  Please let me know what can be done in this case.

                  regards,
                  Abdul Azim
                  Dear Abdul,

                  Request you to write to [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.

                  -Tejal
                  HDFC Bank
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                    S
                    sunnyg9988
                    from Katra, Jammu and Kashmir
                    Aug 27, 2015
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                    Address: Bathinda, Punjab

                    May name is Ravinder Singh.
                    Am writing this mail because i am using HDFC LIFE's health policy plan with plan number 90059520 and i have paid for HDFC LIFE's insurance policy. Unfortunately i met with an accident before some days. Doctor advised me for eye surgery. I don't have enough money. I filled hdfclife's health insurance claim form on 19th Aug 2015. But i don't know the status of it. i filled all the required documents. It's not getting approved. Its just taking time. Many time i have contacted with HDFC LIFE's customer care team members. But they are not listening me. Tell me what to do. I am finding my self in huge trouble.
                    HDFC Life customer support has been notified about the posted complaint.
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                      N
                      Nilanjan81
                      from Mumbai, Maharashtra
                      Aug 27, 2015
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                      Address: Bangalore, Karnataka

                      They are sending randomn debit cards to people and deactivating existing debit cards, They are not sending the pin for the debit card. Netbanking for pin generation does not work. I cannot withdraw any cash and phone banking said that because of security they ar sending new cards to account holders. This is really disgusting. HDFC was a good bank once upon a time. But now it is horrible. Horrible customer experience. Avoid HDFC.
                      Dear Nilanjan,

                      Regret the inconvenience caused. Please raise your complete issue at [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.

                      - Tejal
                      HDFC Bank
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                        V
                        Vittalrajuk
                        Aug 26, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        'HDFCSL=[protected]' Application No - [S[protected]] I have applied for Click2Protect Term insurance plan and have paid 3Lks one time payment for the policy on 23rd July. I have completed the medical check 2 weeks ago and i was told HDFC will get back to me. I haven't heard anything from HDFC since the last one month...i have sent so many emails to the onlinequery ID but just keep getting reply that it's in process. I have never seen such a delay with any other bank for an Insurance policy. Is there anybody who listens in HDFC Life? ~Vittal Raju K
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                          S
                          Sonu Punia
                          from Delhi, Delhi
                          Aug 25, 2015
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                          Address: Gurgaon, Haryana

                          Hi I hold bank account in hdfc bank . While doing IMPS transaction to SBI account, i got the amount debited from my account but not credited to my beneficiary's account. After some time i got time out message but the amount is not credited . Please look into the issue. My transaction id is given in text message below which i received: "Your fund transfer for Rs. 3, 000.00 on 25-08-15 is timed out. Please check with your bank(IMPS Ref no.[protected]"
                          +1 photos
                          Dear Sonu,
                          We are unable to check your account basis the Reference number proivded by you. Please write to us at [protected]@hdfcbank.com with your account details, date and amount of transaction and we will assist you on priority. Alternatively, please feel free to contact our Phonebanking Team. Please visit below URL to know the Phonebanking numbers: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking.


                          -Tejal
                          HDFC Bank
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                            lalith2189
                            from Chennai, Tamil Nadu
                            Aug 25, 2015
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                            Address: Chennai, Tamil Nadu

                            Dear HDFC Credit Card, I got a call from the number +91 [protected] at 5:55 pm yesterday 24.8.15. The guy who spoke to me said he is calling from Chennai main branch and that he is taking care of my accounts. He requested me to buy medical credit card for my parents by trying to convince me with the benefits. When i refused, he replied to me stating that, all the HDFC credit card holders needs to buy this and it is something mandatory. when i further refused, he replied that "if you cannot afford to pay this, how will you be able to pay your credit card bills". I asked him whether is it compulsory to buy this and told him that it is not required for me at all at the moment and i will never fail to pay the bills for what i would spend using my card. His reply was - "how can you pay your credit card bill when you cannot afford to buy this medical card?" and then he finally said he will block my card. I haven't heard such a ridiculous response from any sales guy ever before. this is seriously insane. Please take necessary action.
                            Dear Customer,

                            Request you to share the phone no and the number on which you have received the call at [protected]@hdfcbank.com along with your card and contact details. Kindly mention reference ID TTU[protected] in the subject line. Will check and get back to you on priority.

                            -Anay
                            HDFC Bank Customer Assistance
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                              padmanabha vn
                              from Bengaluru, Karnataka
                              Aug 25, 2015
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                              Address: Bangalore, Karnataka

                              I have purchased hdfclife progrowth plus policy no: 15501280 As per the latest brochure in their website If the fund switch carried out through the portal it should charge Rs 25 per request http://www.hdfclife.com/savings-investment-plans/progrowth-plus-ulip-plan For each fund switch through their portal charges me Rs: 285/- . when I call up their customer care they say its for new customer. I don't understand why it doesn't apply to me when I hold the same policy and why do they charge so much for an existing customer
                              HDFC Life customer support has been notified about the posted complaint.
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                                kochhagayn
                                from Proddatur, Andhra Pradesh
                                Aug 24, 2015
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                                Address: New Delhi, Delhi

                                Hi, My name is vineet kochhagayn. I have written couples of mail to managing director for meeting with his four officers but bank officers is not responding me. Requested to assist me to arrange my meeting with managing director. Warm Regards, Vineet Kochhagyn
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                                  Joy Thomas Manimala Kunnumpurathu
                                  from Gurgaon, Haryana
                                  Aug 24, 2015
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                                  Address: New Delhi, Delhi

                                  Sir,
                                  I would like to inform you that I had a telephone call (Tel.Nos are [protected], [protected] and [protected])received from one Mr.Anurag Srivastwa he introduced himself that he is the manager of your Raj Nagar Ghaziabad Branch dated 7/8/2015 and briefed me that one scheme is running that any old lapse policy lying in any insurance company will reimbursed through HDFC Life with some conditions and also informed me that my old policy lying with Reliance Life insurance that have paid only one installment premium sum of rupees fifteen thousand (15000/Rs) now its value is 48800RS will be reimbursed to me if I have paying two more installment that is Thirty Thousand Rupees (30000RS) to HDFC Life. In this regard I enquired that what is the formalities for the same in this regard he provide me the details for the same that sending some documents like copy of my PAN card, Adhar card, Voter ID, One Passport size photo, one cancelled cheque and one cheque vide amount of thirty thousand rupees (30000RS) favor of HDFC LIFE for final withdrawal procedure of my pending Reliance life insurance policy, as per instruction by Anurag Srivastwa of your Ghaziabad office (Tel.No.[protected], [protected]). I had send the all documents with cheque of 30000rs favor of HDFC Life on 10/08/2015 to the address mentioned by him (by SMS) that
                                  Mr.Mohd.Imran
                                  HDFC LIFE Insurance co. Ltd.
                                  Ground Floor
                                  Galxi Automobiles Building
                                  Opp. Income Tax Office
                                  Merris Road, Aligarh
                                  UP-202001
                                  Today my above mentioned cheque cleared and amount debited from my account after that I was trying to contact Mr.Anurag but his all telephone numbers are switched off, then I contacted with your Raj Nagar Ghaziabad office for in this regard but they refused above mentioned fact and inform me that Mr. Anurag is not working in HDFC Life at present time he resigned his job. I came to know that the agent of my proposal is GunjalDayaKrishan from your Mumbai office.
                                  Sir, this the cheating case from your side because I had given a cheque to favor of HDFC Life and my proposal lying in your record vide proposal number 17817396 and application number is[protected] which received from your Mumbai office. In this foul play Mr. Mr.Mohd.Imran of your Aligarh UP is a main culprit because he knows very well about the activities of Mr.Anurag Srivastwa.
                                  So Please take an appropriate action against the above mentioned persons enquired about the scam and informed me immediately and also refund my amount in full which credited your account from my account that is Thirty Thousand Rupees with immediate effect.
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    SumitRanjan
                                    from Noida, Uttar Pradesh
                                    Aug 24, 2015
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                                    Address: Bangalore, Karnataka

                                    I am having Titanium Times Credit Card. While issuing the card, they told me i can use the reward points to pay the credit card bills. Now They are saying this feature is not available on this card. If consumer doesnot pay bills in time, he loses his CIBIL score. Should this not be applied to bank also? If banks mis-communicate to its consumers, they should lose some kind of score which has to be made public to stop this kind of fraud. Can someone guide me how to handle this?
                                    Dear Customer,

                                    Request you to write at [protected]@hdfcbank.com along with your card and contact details with reference ID- TTU[protected] in the subject line. Will check and get back to you.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      anshika 12
                                      from Mumbai, Maharashtra
                                      Aug 24, 2015
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                                      I have my credit card into your bank.I have my payment due and I have paid all the dues..still my amount is not updated from past 1 week and my a count is also debited with 5000 I keep calling bank customer care but they are transferring one department to other department no proper answer I have receive .please help me regarding this issue. .my contact number is [protected].
                                      Dear Customer,

                                      Request you to write at [protected]@hdfcbank.com along with your card and contact details with reference ID- TTU[protected] in the subject line. Will check and get back to you.

                                      -Anay
                                      HDFC Bank Customer Assistance
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