HDFC Bank Complaints & Reviews

Sir/Ma'am,

Your HDFC bank has really putted me in a very embarassing situation. I have opened the salary account with Account Number:- [protected] in your Kormangla branch, Bangalore, Karnataka. The moment my salary was credited in my account I found all my transaction modes blocked be it NETBANKING, MOBILE BANKING, ATM Withdrawl and DEBIT CARD payment. Even after making around 20-30 calls with your useless customer care my issue is still unresolved. Its really a pathetic service offered in my entire banking experience. None of your executive is aware of what actually is the problem and whenever I call them they transfer my call to some another agent and them ultimately my call is dropped of automatically. Its really irritating and now its high time. Please unlock my transaction rights as I can't bear the loss posed to me by your bank by locking me down financially.


Dhananjay

Sir/Ma’am,

Your HDFC bank has really putted me in a very embarassing situation. I have opened the salary account with Account Number:- [protected] in your Kormangla branch, Bangalore, Karnataka. The moment my salary was credited in my account I found all my transaction modes blocked be it NETBANKING, MOBILE BANKING, ATM Withdrawl and DEBIT CARD payment. Even after making around 20-30 calls with your useless customer care my issue is still resolved. Its really a pathetic service offered in my entire banking experience. None of your executive is aware of what actually is the problem and whenever I call them they transfer my call to some another agent and them ultimately my call is dropped of automatically. Its really irritating and now its high time. Please either activate it as I can’t bear the loss posed to me by your bank by locking me down financially.

Dhananjay

I had an account in HDFC bank 3 year before that was my salary account and i left the company and now after 3 years when i opened new account in hdfc bank, i received an statement that your new account is deactivated and previous one is active but i dont want to keep that account no. i want to have the new one, and my previous bank account showing me balance of -4475.50, while that was my salary account, please help me

Had taken Policy No. 10264731 with HDFC Standard Life which matured on 17rth April 2015 and they were supposed to remit full maturity amount basis NAV of that date. I had intimated them 2 months before that I want full redemption and they agreed. Later they claimed some annuity form is also required and dilly dallied and finally released the funds in June at the lower NAV of that date . Loss : About INR 14000. They do not reposnd and have not even sent the final account statement

The customer care person created a misunderstanding for the SmartPay numbers and said that the payment has been made for few numbers. The Payment was done for numbers which I did not provide to register. when I was waiting for the clarification by mail from them, I did not pay the the EMI until clarification and they were charging me late fees and said they will reverse the amount as this was a miscommunication from there side. The amount turned from RS.4, 600 to Rs. 12000 including the late fees charges. I asked them to reverse the amount as I was paying the EMI's on time and I stopped paying the EMI's because they said that payment for numbers which I did not register were made from my card. Now they are reversing only a very small amount only. I was paying my EMI's and have completed my EMI's in April or May if they have not provided the wrong information or would have solved the problem immediately. I have mails from the HDFC customer care as proof of conversation.

Hello, I wanted to address my concern that HDFC bank's credit card division has debited my savings account # 03921******18947 BD block Pitampura New Delhi 110088 without my authorisation, following are the details -: Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance 31 Jul 2015 FUND TRF DM-[protected] 0 31 Jul 2015 5, 567.56 I have had an upgraded credit card (in place of my existing credit card) sent to me without any request/authorisation with INCREASED CREDIT LIMIT, to which i called the customer care and they had their team lead call me back apologising, in all the interim i was never told that this card would attract annual charges after 1 year. When i got the charges i spoke to the customer care to have it cancelled, i categorically told them that i would not pay this annual charge, although i happily paid the dues the owed to them as i never had ANY DEFAULTS ON ANY OF THE AMOUNT THAT I OWED. They have been dragging this issue for all the while, i am a preferred customer for HDFC bank and i had invovled my branch manager Mr. Shekhar Saxena in the same but in vain as he has not responded to my emails. I had cancelled, cut the credit card as instructed by the customer care team and returned the same to the credit cards division in Chennai. HDFC bank working ethics are degraded to the fact that they are debiting/accessing their customer's saving account without their consent. Moreover i had written several emails to the grievance cell and they keep telling me to wait for 6 working days and then again for 7 working days. I seriously doubt their diligence in returning my money and fixing the issue. Gaurav Bathla [protected]

Bank ke Emp. & Branch Manager Har bar jhuth bolte hai. mere family member ka family a/c bolkar saving a/c khol diya. ab baat karne par galat galat bolte hai. sabhi apne se niche ke staff ko dosh dete hai. yaha tak ki branch manager bhi. har baar visit karne par inka jawab alag alag hota hai. bahut hi fraud bank hai.

I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 250715" ctagery. This catagery is for demat account. If i dont have demat account how can this deduction is possible from my account no? My Balnace: 19.42 Rupee Now: -111.68 Rupee [protected], MYSORE, KARNATAKA Please do the needful.

In this connection, it is submitted that I opened my bank account at HDFC Bank, Jangpura Branch, ND-14 approximately eight month vide account no [protected] and customer I'd is 52628677. The Authorized representative / executive of the bank Mr. Ashraf told me that it's a zero balance account, that's why I opened an account to Rs. 50, 000/- because it is the zero balance a/c. Thereafter, I made many transactions from the bank. However my balance became low and I found that the bank has deducted my Rs. 2500/- due to low balance. On 22 April 2015, I deposited Rs. 18000/- and again the bank has deducted my Rs. 3000/- due to low balance. Thereafter, I contacted the bank and stated the Branch Manager Ms Shalini Malik that your executive has told me that this is zero bank a/c so why did your deducted money in my a/c for the reason of low balance. Further, Ms Shalini Malik, Manager told me and promised me that you deposit Rs. 1.00 lakh and after the deposit your deducted amount will be refunded. I made complaint on 23.04.2015 at the site of the bank i.e. [protected]@hdfc.com vide complaint no. MUMC[protected]. After the complaint again Ms Shalini Malik advice me that if you will not deposit Rs. 1.00 lakh your deducted amount will not be refunded. Therefore, as per direction I deposit Rs. 1.00 lakh. After the deposit of Rs. 1.00 lakh the manager has told me that within one month your all deducted amount Rs. 5500/- will be refunded. But the same has not been refunded till date. I have made complaint for several times regarding the same to branch manager Ms Shalini but she always says wait, wait and wait. Therefore, you are requested to kindly refunded my amount and take necessary action against the bank / officials because they have misguided the customers.

I called customer care from my mobile number [protected] to get clarity on the Annual fee, Joining fee and other applicable charges. I was asked to wait by the customer service representative till he gets me the details, I waited for 15 mins and the call got disconnected. This happens every time I try reaching customer care.

Dear Sir, I opened a bank account from Noida, Sector-61, Shopprix mall branch. I received my welcome kit on 31 july 2015. My welcome kit is missing the following important items and i can't do anything without these important items for my bank account: Missing items are : 1. Welcome letter ( It has the customerid) 2. ATM cum debit card. The bank official missed welcome letter and atm card to put in my welcome kit. Kindly short out this issue asap. My trust has already gone with HDFC bank for suck kind of mistake. My details are: Mo: [protected] Name : Pankaj Kumar Bank Acc; No: [protected]

HDFC again did a fraud. Amount of rupees 7215/- deducted from my account without informed me. I called customer care[protected]Alima) and Anand(MGR) who doesn't know how to mange things and he said we can't do any thing Please contact Credit card Dept. Called customer care(Rupali) got the same response. Favorite lines of this Bank: We don't have data. we can't do anything. No one's account is safe with this bank. it is a HDFC(Big group of frauds!!!) HDFC deducted amount for The card which I deregister 4 months ago from my account. I have so many questions in my mind and they don't have answer!! will go to any level to let down these people.

Dear sir


I am taking the classic assurance 3 policyin your haridwar branch at 25-march-2015.but when i taking this policy that time i am sigen on my document and and company propsel foam and when we get policy document Mr.Hariom -[protected] miss guide me and say me that is not POLICY BOND HE says me your policy bound will reached me after some time so i not submit cancel request for widrawal this policy .and when i contact in branch then i know that is policy bound and my policy free looktime expire .please help me to get my policy amount.becouse u company miss guide me and copy of my sigen so i want widrawal my amount .
please help to get my total amount witch i deposit

thanking you
my all policy detail given bellow

1 Mahmima Gambhir[protected]
2 Gramihma gambhir[protected]
3.Subh Gambhir U/G Gulshan Gambhir[protected]


Regards
GULSHAN GAMBHIR
VASHNU GARDEN HARIDWAR
[protected]
[protected]@gmail.com

Respected team, My Self Sandesh B Shetty, chartered Accountant in profession. My complaint is that i have booked my flight ticket from Bangalore to Mumbai on 30th March 2015 but unfortunately i have cancelled the same and I requested for refund but till today refund is not received despite of repeated request and mails, details are as below- HDFC Bank SmartBuy Ref No : [protected] Goibibo Ref Number: TUAJ66GDX Booked Request ID : GOFLD4de6a[protected] Booked on : 30-03-15 Refund details are as below- Booking ID: TUAJ66GDX Booked on: March 30, 2015, 1:40 p.m. Refund Processed Dear Sandesh, Please note that your refund has been processed Refund amount would be credited in your bank account within 3-5 working days. Refund Details: Booking Amount Rs.2264 Refund Amount Rs.1426.0 Refund Date Bank Reference No None Till today no refund is processed

i received so many calls from hdfc life insurance [protected], [protected], [protected], [protected] these no. and some one called me and abusing me all the times, i said i'm not interested in your product then the guy call me again and again and abusing me all the times, I'm completely irritated. kindly do some thing and take the action against o[censored]nwanted calls.

thanks and regards
hunny malhotra
[protected]

This is to inform you that i was holding a credit card of hdfc bank from february 2015. At the time of taking card they have informed me that there are no hidden charges but if you don't pay within a period you have to pay intrest But on march only they have send me a credit card bill by charging finance charges over due charges late fee charges and all and when i complained they said they cant do anything regarding this. So i said i cant pay ungenuine charges they said me you have to pay the charges. so after some months they said you may do settlement so i done the settlement. But i was not at fault anywhere so i want my civil score should not be degraded. its a reques from my side but if you degrade just by hearing hdfc banks so it would be highly injustice for me.

it is very unfortunate that I have been complaint several times with the costumer care of HDFC Bank to solve my excess billing problem but It is still pending and I am facing a mental harassment for a long time. So, I am requesting you respected Sir/Madam to solve my problem immediately. My mobile number is [protected], [protected].

I have called lots of time to Mr. Anurag Aggarwal(Officer) and HDFC bank customer care numbers but there is no positive response on my calls, my credit card payment is increasing day by day and i am not a fool to pay these fraud amount now i will post a complaint to Mr. Narendera Modi(Prime Minister of India)'s twitter and file a FIR against HDFC bank.

My Salary Account with this bank since 26-Feb-2013. Now recently it is charging some NWD DECCHG and deducting money form my account multiple times. Lastly, HDFC deducted back to back amounting to 28.50 and 15.73. Most strangely now my account reflecting -12.77. This happened just after I completed an Online Bill Payment and Rs. 44.73 was remaining. Why is this strange behaviour, specifically, there was no Debit card transaction even. as I looked over similar posts. HDFC Bank has now become a reputed filthy thief playing with customers account.

Dear Sir/Madam, As per promotional email by HDFC bank, that If i pay my BIgbazar bill of more than 2000/- by HDFC debit card on Wednesday i would get 5 percent discount . I went to shopping on Wednesday i.e. 29/07/2015 in BigBazar keeping in my mind that I'll get 5% discount if I pay by HDFC debit card as advertised by company. I shopped in Big Bazar Panipat for 3457.50, Invoice no. 1236007 Tr: 53908, paid by my wife HDFC debit card no [protected] for 3458/- INR but I was suprised i didnt get said discount although i have fulfilled all requirement. After inquiring i was told by Big Bazar guys that that is bank problem sometime card didnt show discount . So was this a fraud ? I felt cheated . Kindly look into matter. Yours truly Dr. Mohd Imran [protected]