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HDFC Bank Complaints & Reviews

www.hdfcbank.com

2.9

Updated: Dec 16, 2025

Complaints 32913

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18417

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14496

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HDFC Bank reviews & complaints page 1389

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Address: New Delhi, Delhi

HI, I am not getting proper response from bank side. I facing lots of trouble from delhi and mumbai bank officers behaviours. I want to share some evidence with managing director . I had wrote lots of mails but I did not get any proper response from bank side. Warm Regards, Vineet Kochagayn [protected] [protected]@gmail.com

Complaint marked as Resolved

1. [email protected] 2. [email protected] 3. [email protected] I have already submitted evidence to Rishi Mehara (auditor). and he did promise me to provide me resolution as soon as possible. Proof Submitted: 1. Phone calls print shot. 2. physically share video clips. I have already wrote him 3 times mail for my issues but he did not give me answer. Thanks & Regards

Sep 02, 2015

Updated by kochhagayn Hi Team,

Even now I did not get any response from Bank side. Requested to look into the matter once again.

Warm Regards,
Vineet k.
[protected]

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This is an unauthorised charges of Rs.450+sTax on dt.25.7.15 due to autopay returned on same date. But as you see in attached statement, paymen already done on 24.7.15. therefore charge will be refund to me, I have already registerd a request ([protected] dt.10.8.15) but no response from HDFC. Please help me do the needful.

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Complaint marked as Resolved

Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. If the company emailed you, please provide that email adress, if they called you, please provide the phone number. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.

Aug 21, 2015

Updated by bh.singh2007 not resolved my complaint till now and no any response on this. please refund my charges.

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bh.singh2007

from Sonipat, Haryana

Aug 26, 2015

My complaint resolved. thanks alot...

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Address: New Delhi, Delhi

Dear Sir/ Madam, I'm very disappointed with HDFC bank services. I tried to express my concern since Mar'15 to till last month through mails so many times, but not get the proper information. I requested so many times to close my account through mail as I'm out of country & not using the card also. HDFC bank have already deactivated my card long back (Mar'15). Every month they are charging unnecessary to me. They are charged huge amount every month since last six months & before that. I told him earlier that I couldn't pay this type of charges & close my account at the earliest. Then after also they didn't taken any resolution.Now the final charges is INR 15, 325. I can't pay this amount. Finally I contacted one HDFC representative Mr. Ashoo Arora as referred by HDFC RPMC Senior Management's mail after tried so many times, but he told that now he is not dealing my card account, another person is handling my account. Also he told that he can't help anything regarding my card account & not able to resolve the issue. I wrote a mail on July 17, 2015 that "I will not write any mail after this mail on ongoing issue. If this time you are not able to resolve my issue & close my account, I'll complain at consumer court against HDFC due to non-resolving my issue since last six months." Then after also no resolution done by them. It is my humble request you take it on top priority & resolve the issue at the earliest. Regards, Umakanta Mohapatro +[protected]

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Address: Lucknow, Uttar Pradesh

I was user of HDFC CC but some how i was not able to pay. After 3 years i received a call from HDFC bank (mr. Rahul @[protected]) for Tye settlement. And i agree on certain amount. Afterthat they have started to call at my all the relative numbers. kindly suggest the process to complain about this activities.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 19, 2015

Verified Support

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with card details of account holder, caller details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

A

amittiwari1703

from Chennai, Tamil Nadu

Jan 12, 2016

Dear Sir,
Please find the trailing mail and try to solve it.

[protected] Forwarded message[protected]
From: Amit Ranjan Tiwari
Date: 12 January 2016 at 15:56
Subject: Fwd: I am going to commit suicide...
To: [protected]@nic.in, cp.[protected]@nic.in, [protected]@vsnl.com, moh.[protected]@gov.in, Minlaw.[protected]@gov.in, minwcd.[protected]@nic.in, chairperson.[protected]@hdfcbank.com, Kmistry.[protected]@hdfcbank.com, Pdatta.[protected]@hdfcbank.com, [protected]@iba.org.in

Dear Sir,
Please find the trailing mails and this matter is still not solved, today one person named Harsh mobile number: [protected], called me up and again he is saying that you have to give money otherwise if any thing happen to you then you will be responsible, we can do any thing to you. He is calling in the name of HDFC bank.
Please solve this matter I had already conveyed to bank and it was being confirmed by bank that now no one will call you on this issue.

Regards

Amit Ranjan
[protected]

[protected] Forwarded message[protected]
From: Crime
Date: 24 July 2015 at 12:30
Subject: RE: I am going to commit suicide...
To: Amit Tiwari

Sir
Please contact concerned police station.

From: Amit Tiwari [mailto:[protected]@gmail.com]
Sent: Thursday, July 23, 2015 3:53 PM
To: [protected]@gmail.com; cp.[protected]@nic.in; [protected]@vsnl.com
Cc: [protected]@nic.in; moh.[protected]@gov.in; Minlaw.[protected]@gov.in; minwcd.[protected]@nic.in; chairperson.[protected]@hdfcbank.com; Kmistry.[protected]@hdfcbank.com; Pdatta.[protected]@hdfcbank.com; [protected]@iba.org.in
Subject: I am going to commit suicide...

Dear Sir,
This is Amit Ranjan, Resident of Jharkhand state, and working in a Central govt. PSU as Engineer BD in contract basis.
I want to draw your kind attention towards one issue which is happening just to cause mental harassment to me.
Some peoples are calling me in the name of HDFC bank and they are saying that an Amount of Rs. 1, 72000/- is due on me and when i asked them for detailed statement then they refuse to give the statement by saying that they will not provide me any statement, now i just want to say that how can i pay any amount to an unknown person without taking any statement.
They are calling me continuously from last 4-5 months, and they are threatening me regarding the above subject that "tereko utha lenge" and "tujhe itna pareshan karenge ki tu suicide kar lega".
Today one of the man named "Rohit" saying that if you deposit 15000/- by tomorrow then i will remove all data from bank, and then no one will harass/call you regarding this issue.
sir its my humble request to you to kindly sort out this case, according to me there is no due on me and my card is in "writ off" stage as per bank confirmation. But if they continuously harassing me, i was tried to solve this matter but they are continuously calling me and now they had started to call on my office board numbers.
I want to lodge a complaint against them regarding creating mental harassment to me in the name of false statement and false details.

Sir, its my request to you kindly look into this matter.

Name of the persons calling me:
1. Sanjay Sharma: [protected]
2. Pooja: [protected]

My card number: HDFC Bank: [protected]

Sir Kindly look into this matter else if any thing happens to me above mentioned organization and persons will be held responsible.

With Regards

vfer jatu

vfHk;ark ¼;kaf=d½

[protected]

Avast logo
This email has been checked for viruses by Avast antivirus software.
www.avast.com

--
-----

With Regards

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Address: Chandigarh, Chandigarh

I made online recharge for BSNL RS :50/- through HDFC Debit card. My transaction was failed with error "Reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries .I Am repeatedly do this process in many times, i didn't expert this happened. So, now what should I do? Please reply me at my e-mail mentioned below. pant.[protected]@gmail.com

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 19, 2015

Verified Support

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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On 18-08-15, I called the HDFC card customer care for the very first time and after answering to a hell lot of queries over IVR and waiting for 10 min. I had to disconnect the call as no representative even bothered to receive the call. Such pathetic support service from a banking sector is highly critisized and it raises a question over accountability in case of any emergency.

Mar 3, 2019

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 19, 2015

Verified Support

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with account, card details of account holder, caller details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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Address: Hyderabad, Andhra Pradesh

The Bank has charged me Rs 855 as Depository charges on 12th August 2015 . Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank:[protected].

Kindly do the needful.

Rama.G

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 19, 2015

Verified Support

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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Address: Chennai, Tamil Nadu

Do not take any credit card from HDFC. I have taken 10000rs from HDFC Credit card when I receice payment message they sent me to pay 11482rs, they sent 1482 processing fee and transation fee for only 10 daysm. There is a lot of ways to lose money, They will irritate u they will not respond your request. Better to avoid HDFC Bank for accounts and credit cards. When you call them they will not respond. Custmor care is fraud entire HDFC is a fraud bank.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 19, 2015

Verified Support

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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Address: Chennai, Tamil Nadu

Hai i am Raja Ramasamy . on 17th August i made some payment through payTM and by my credit card. ie, recharged for mobile Rs- 111.00. the statement from my credit card department say transaction successfully. but i recharge amount is pending. [protected] - 111.00/- My contact no. [protected] - Raja Ramasamy [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 19, 2015

Verified Support

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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Address: Pune, Maharashtra

Hi,

Similar transaction was made in my account too.

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 855.00 has been debited on 12 Aug 2015 from my salary
account, mentioning about 'DEPOSITORY CHARGES JUL15 -
with regard to my demat account. I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

Rani shelke

Aug 17, 2015

Updated by Rani Shelke Hi,

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 855.00 has been debited on 12 Aug 2015 from my salary
account, mentioning about 'DEPOSITORY CHARGES JUL15 -
with regard to my demat account. I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

Rani shelke

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 18, 2015

Verified Support

Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

I observe the deduction of 746.66 rupees from my HDFC Bank account stating providing narration as DEPOSITORY CHARGES JUL[protected] with reference no: [protected] on 12 Aug 2015 withdraw of rupees 746.66. Whereas never use DMAT account even a single time. Spoken with Demat Phone banker, they are not able to do any thing. They are asking me to close the Dmat Account. Please do the needful to get back the money and to close the account as well. Regards Bala [protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 17, 2015

Verified Support

Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi

Hi Team, I regret to say that my experience with HDFC bank Defence colony branch is turning out to be a nightmare. I have had salary account since 2012 i Noida branch. On July 2015 first week I went to Defence Colony branch B-block as advised by 'Juhi' my relationship manager opened an account as I stay near Defence Colony. I agreed to the proposal but I never got my debit card as she said it will come through post which never delivered. I went to the Branch and got a new debit card with a promise my cheque book and rest of the stuff will be delivered. A week latter they closed my new account on weekend without any prior intimation. My debit card declined in a club I had no choice except for being embarrassed. I borrowed money and paid my bill. Again I visited to the bank and met the Manger Mr Manoj Sethi. He consoled me and said account was frozen due to compliance. When the blue dart delivery boy came at my place he found that it was an incorrect address so they stopped my savings account. I was shocked to acknowledge the fact that if the verification parameters are confirmed by a courier boy. I was not convinced and asked the manager to re check his data. I live in Government accommodation and submitted all the relevant documents for KYC. Moreover I had an account in Noida branch already. The manager checked the facts and got to know that my address was incorrectly updated by the bank. The manager was kind enough to start my account once again and I was promised that now the kit will be delivered. Now I am still waiting for my bank kit to be delivered. My online banking is not working. I have been on the phone and went to the branch 3-4 times. I am working with a 6 months old baby. I have too many responsibilities. I cannot go every now and then to the bank just for basic stuff like a bank kit. The complaint was already launched by me through an email which was not dealt like a mature bank. They do not have their facts ready and nothing is done to solve my problem. The only thing they have to say is " ma'am bank aa jao baat kar lo" which I cannot do as I have one weekend to spend with my baby and every Saturday I cannot go to the bank for getting no help. Now I would request them to just shut my account and give me the compensation for all the mental trauma they have already caused to me. Ruchi Vaid CUSTOMER ID 45117296 AC NUM- [protected] [protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 17, 2015

Verified Support

Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account details, branch details, employee details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra

Hi on 12th Aug, without my knowledge or consent amount of Rs 955 was deducted from my account as depository charges. Ref no. is[protected]. email id is [protected]@yahoo.com Please let me know the procedure further for reimbursement/refund of the same.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 17, 2015

Verified Support

Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

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Hi, I am a customer of HDFC Bank (Amravati Branch) since 2012 Few months back i was unable to maintain my average monthly balance due to some financial issues. HDFC bank issued charges on my account for non maintenance about Rs-2100, For this i personally visited the branch and explained them my situation and requested to wave off the charges and they agreed on one condition that I should give them in written that i will maintain my account and if i fail to maintain my account they will not honor any request to wave off any charges in future. I agreed to their condition and then they waved off the charges. I deposited money immediately after they waved off charges and i am maintaining my AMB properly since then. I recently checked my statement and found that even after wave off charges they charged my account after depositing money. This behavior is worse than a thief. look like they wave off the charges so i can deposit the money and then steal like a crook. Dear HDFC Bank refund my money asap and save your reputation and client.

Aug 7, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 17, 2015

Verified Support

Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account details, charges details, branch details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

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Address: Satna, Madhya Pradesh

This is to inform you that the information of my credit card has been leaked from HDFC bank and fake transactions worth Rs 38704/- ( 28.06.2015)has been deducted from my credit card. this information has already been registered by me one month back 29.06.2015. but no action has been taken by bank . I request you to kindly settle my case as early as possible. I had already launched FIR at my nearest Police Station For your information please. Thankx Kind Regards, Ranjan Kumar Varma [protected] Credit Card No.[protected] HDFC BANK. SATNA (MP)

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 17, 2015

Verified Support

Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your card details, transaction details, contact details and your issue details. Kindly mention the Ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Hi Team, Demat A/C Number[protected] Compaint Number - HBL=[protected] Reply was from Ketan Keni, Customer Service Officer, HDFC Sec. I had raised a complaint with regards to Demat charges being levied and at the time of account opening. It was told that this will be a lifetime free account. The analyst has just sent me the regular template that is sent to all customers. He says from the second year it is charged. I have had this demat account for several years now and there has not been any charges for so many years. Any charge for a lifetime free account is unacceptable. Please escalate to the appropriate authority and arrange to waive of the incorrectly charged amount for the demat account. Also, I expect customer care officers to be more sensible and not take it for granted that every customer is charged from the second year even without checking the actual agreement or offer provided to the customer. As mentioned, the offer provided to me is the demat would remain a lifetime free account and as such there shouldn't be any charges for this. Also, I have never had any such charges for more than around 5 years or more now. Best Regards, Vinod. C.

HDFC Securities customer support has been notified about the posted complaint.

Aug 14, 2015

Updated by Vinodcnair82 Hi Team,

The link mentioned in this mail for escalations keeps prompting to enter feedback/comment even after entering text and hence I have reported this issue to Indian Consumer complaints in order to grab the attention of the management in this issue.

https://leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/index.aspx - This is not functioning properly.Link

where the consumer complaint has been pasted -

http://www.consumercomplaints.in/hdfc-securities-hdfc-demat-account-charges-for-an-account-after-around-5-years-c1125095

If there is any other alternate means to reach the management, through emails or phone, please let me know.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 17, 2015

Verified Support

Dear Customer,

We have received your mail vide Ref ID:[protected] and will get back to you within 3 working days. Request you to bear with us in the interim.

-Anay
HDFC Bank Customer Assistance

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Address: Gurgaon, Haryana

This is in reference to the transaction made into my account (without intimating me by hdfc bank even). An amount of Rs 855.00 has been debited on 12th Aug 2013 from my salary account (for demat account), mentioning about 'DEPOSITORY CHARGES JUL[protected] with chequeNo./Reference No. as[protected] . I have never used this account neither have ever opened it..! I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was forcefully given to me it was told that it would be absolutely free. This is clear exploitation of customers. I have tried to close it last year, but it couldn't get close even instead was given unexplainable stuffs. Please help and give me an update on [protected]@gmail.com

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Verified Support

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your account/card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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As we have applied for an credit card in HDFC bank, we have received a call from this number[protected]rajkumar from Chennai thiruvanmyur ) he said that i[censored] need credit card you will be applied with a medical policy and monthly pay of Rs.454 we no need such kind of policy but they are not leaving us and we need cancel this card we didn't even received the card yet. if there is a policy without any sub policy sure I will apply.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Verified Support

Dear Customer,
I would request you to email us at [protected]@hdfcbank.com along with your card application details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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Address: New Delhi, Delhi

Today on 12 Aug 2015, I observe the deduction of 855 rupees from my HDFC Bank account stating providing narration as DEPOSITORY CHARGES JUL[protected] with reference no: [protected] on 12 Aug 2015 withdraw of rupees 855.00.

Whereas never use DMAT account even a single time.

Regards
Kunal Baranwal
[protected]

Aug 9, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 13, 2015

Verified Support

Dear Kunal,

I would request you to email us at [protected]@hdfcbank.com along with your account details, contact details and issue details with charges. Kindly mention Ref ID-TTU[protected] in the subject line. Will revert to you on priority.

-Anay
HDFC Bank

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Address: New Delhi, Delhi

Dear Sir/Madam I have purchased a policy No[protected], HDFC Young Star Super with half yearly payment frequency and Premium Amount was Rs. 20, 000.00 with effect from 24th February, 2010. I had deposited my all premium regularly till 20014. Therefore the total premium amount paid to HDFC life was Rs.200000. Unfortunately due to unavailability fund, I could not paid my premium amount 40, 000 of the current year 2015. I was planned to pay this year premium but suddenly on 04/08/2015, I got a SMS alert "Cheque no.459658, 31-07.2015 for Rs. 45578.76 against request of policy No. 13490827 is sent via BLUEDART AWB no. [protected] T & C apply-HDFC Life" to my registered mobile No.[protected]. I have tried to contact the HDFC life customer care desk but I did not get any satisfactory response.

HDFC Life customer support has been notified about the posted complaint.

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