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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1387

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D
DebanjanMukherjee
Aug 24, 2015
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SmartBuy - Issue with Flight Ticket Refund

Address: Bangalore, Karnataka

Hi Team, This is Debanjan from Bangalore. I have booked one flight ticket from Kolkata to Bangalore (12th August-Indigo-6E271) on 26th July through Smart Buy (vendor was GoIbibo) using my HDFC credit card and unfortunately I have to cancel the ticket on 5th August. The respective snapshots are attached here.

Details:
HDFC Bank SmartBuy Ref No : [protected]
Goibibo Ref Number: N6EN9F9KW
Booked Request...
+2 photos
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astar1989
Aug 24, 2015
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Address: Amravati, Maharashtra

I am HDFC bank customer with account number [protected].
My account is zero balance account.
they have deducted INR 285/- from my account on 8th Aug, 2015 for AMB CHRG INCL ST & CESS for july 2015 though I maintained required balance in account.

How can I sue this bank...
HDFC Bank customer support has been notified about the posted complaint.
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    anil kolekar
    from Mumbai, Maharashtra
    Aug 23, 2015
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    Address: Pune, Maharashtra

    I Have applied hdfc credit credit card in the month of June 2015, credit card sended by bank through blue dart courier but i didn't received, card has returned with out any call for address confirmation from blue dart, 2nd time once again card has been dispatched but not received yet and funny thing is hdfc bank mailed me a credit card statement of 570 rs. If I didn't received any card of hdfc bank so how can they asking for payment. Query-: HDFC bank has to be confirm first whether i have Credit Card or not before sending any card statement then ask for payment Action to be taken against blue dart courier with out any confirmation they returned card Regards Anil
    Dear Customer,

    I would request you to email us at [protected]@hdfcbank.com along with your card application details, consignment details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

    -Tejal
    HDFC Bank
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      K
      Kanika12091990
      from Mumbai, Maharashtra
      Aug 22, 2015
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      Address: New Delhi, Delhi

      I applied for credit card in Hdfc bank through a bank agent who stands in front of my office in gurgaon. He told me that there will be membership charges which will not be charged if I will do purchasing if 10000 ieithin 6 months. But within 3 months they sent the bill with membership charges attached in it. And when I asked that agent about the reason for this membership attachment then he asked me to call Hdfc customer care and talk to them. When I talked to the customer care, there was a lady who talked to me very rudely. I asked her that I will not pay and will surrender then she said rudely that you can surrender the card. After that I tried calling them many times but was unable to talk to them and now its being 4-5 mnths they are just adding interest in that bill and sending me at my home and if I am not paying the amount then they should also had called me on their own asking me why I am not paying the bill. They also didn't call me. Please look into the matter as I am not going to pay so much amount as I am not using the credit card since 6 months. I am ready to pay the amount for which I purchased. So please see what going on. I will be very greatfull to you. Thank you
      Dear Customer,

      I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

      -Tejal
      HDFC Bank
      As mentioned before also, I had issues regarding my credit card which has not yet resolved. In spite of mailing so many times to the bank on different email addresses, even to managing director, I didn't get any response from the bank regarding the solution. They just saying that they will get back within 7 working days. But its being more than 2 weeks and I didn't get any solution . inspite of all this i got another bill in the mail with the same problem. Please look into the matter and solve my problem asap.

      I am sending the screenshots of my mail and the mails sent by bank.

      Regards
      Kanika Sachdeva

      Credit card bill - Comment #2220370 - Image #0
      Credit card bill - Comment #2220370 - Image #1
      Credit card bill - Comment #2220370 - Image #2
      Credit card bill - Comment #2220370 - Image #3
      Credit card bill - Comment #2220370 - Image #4
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        M
        misthi baidya
        from Chennai, Tamil Nadu
        Aug 22, 2015
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        Address: Hyderabad, Andhra Pradesh

        I want to inform you that in spite of telling so many times to the credit card customer care representative that why I am being charged for over due as my credit card is within credit limit. Everytime I call they keep me on hold for a long time. If this kind of attitude continues I have to initiate a legal proceedings in the consumer court. On the other hand I have been asking them to convert the amount in my credit card which I have pay into monthly EMI then also I m not getting a satisfactory solution. Please take this matter with urgency and looking for early and positive response from your side.
        Dear Customer,

        I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

        -Tejal
        HDFC Bank
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          Bivash Majumdar
          from Tamluk, West Bengal
          Aug 21, 2015
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          Address: Kolkata, West Bengal

          I got a threat from a person of HDFC bank saying that the this card number [protected] belongs to me and I have a due amount of Rs21800 and as such it does not belong to me. The call has come from the following numbers are as follows [protected], [protected], [protected], [protected], [protected]. The name of the persons who are calling are as Meenakshi, Roshan, Rachita, Vinod salve They all are calling and giving me mental harassment from day to night till 4am in the morning. I went to the bank and took the information about everything they said all these are fault and no call has been done from their side and the account number is also false.
          Bivash Majumdar
          Tollygunge
          [protected]@gmail.com
          Kolkata
          HDFC Bank customer support has been notified about the posted complaint.
          Aug 21, 2015
          Updated by Bivash Majumdar
          solve this matter
          please sovle
          Dear Bivash,

          Request you to write to [protected]@hdfcbank.com along with your card and contact details, details of the calls received at your end and on which number. Kindly mention the ref ID-TTU[protected] in the subject line. Will take it up on priority.

          -Tejal
          HDFC Bank
          I contact the HDFC bank again, as per the COMMENT POSTED by the HDFC bank, but again no reply from the, HDFC bank is in a habit of making people suffer, this is not the only case, while going through the reviews of the people on different forums, they have done this to lot of people.

          HDFC replied they will get back to me within 2 business days, however i haven't received any reply from its been 6 days, even i contact them again, but as usual, HDFC bank don't believe in replying to the consumers, they only have 1 reply that is system generated email to let us know they will get back to us but they don't, i am also attaching the screen shot of HDFC reply and after this automated reply, they never bothered to reply again.

          i would urge people to contact me, so together we can file a classified action law suit against the HDFC for the harassment they have caused to lot of people, this might be a start from our end to make sure people don't suffer due the harassment that they might face in dealing with HDFC bank in future.

          if anybody would like to reach me, they can contact me at puneet.[protected]@gmail.com

          i will be more than happy to work with you all, as i have already hire a lawyer to prepare the law suit against HDFC bank.
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            P
            pravat kumar jena
            from Mumbai, Maharashtra
            Aug 21, 2015
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            Address: New Delhi, Delhi

            Dear sir I am Pravat Kumar Jena and I had an HDFC Value Plus Card (card no. [protected]). I received a call from customer care to convert this Value Plus Card to a gold card. Though I said yes at the time, I did not receive my gold card, but I received a bill for it for Rs. 18, 000. As per the bill dated 14/12/07. I had made withdrawals on 4th and 7th December, 2007, though I had not made any withdrawals on these days. As per my letter to the Manager, HDFC Credit Card Division, I had requested to resolve this issue. However, as per all the communications sent to your office on jan-28-2008 I have clearly stated that this bill is incorrect as I do not hold a card by this number. I have already filed FIR with my local police station for the same. HDFC Bank not resolve this issue. recently my salary account opened in HDFC bank. On Aug 14 2015, I noticed that an amount of Rs. 13, 125.44/- has been kept hold by bank from my salary account. I have spoken to the customer care of HDFC bank. But they are not sorting out the issue and refused to credit the amount back to my account. Requesting you to kindly help me into this and get my money back. My details are hereunder: Name : Pravat kumar jena 95/9, 3rd floor, Kishan gur Vashant kunj, New Delhi-110070 Mob no-[protected]
            Dear sir I am Pravat Kumar Jena and I had an HDFC Value Plus Card (card no. [protected]). I received a call from customer care to convert this Value Plus Card to a gold card. Though I said yes at the time, I did not receive my gold card, but I received a bill for it for Rs. 18, 000. As per the bill dated 14/12/07. I had made withdrawals on 4th and 7th December, 2007, though I had not made any withdrawals on these days. As per my letter to the Manager, HDFC Credit Card Division, I had requested to resolve this issue. However, as per all the communications sent to your office on jan-28-2008 I have clearly stated that this bill is incorrect as I do not hold a card by this number. I have already filed FIR with my local police station for the same.

            HDFC Bank not resolve this issue. recently my salary account opened in HDFC bank. On Aug 14 2015, I noticed that an amount of Rs. 13, 125.44/- has been kept hold by bank from my salary account. I have spoken to the customer care of HDFC bank. But they are not sorting out the issue and refused to credit the amount back to my account.

            Requesting you to kindly help me into this and get my money back.

            My details are hereunder:

            Name : Pravat kumar jena
            95/9, 3rd floor, Kishan gur Vashant kunj, New Delhi-110070
            Mob no-[protected]

            Incorrect Credit Card Bill - Comment #2212521 - Image #0
            Dear Pravat,

            I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

            -Tejal
            HDFC Bank
            Dear Pravat,
            Has it been resolved? I have a similar case with HDFC where they are agreeing that the mistake might have happened from their end but they would not want to agree in writing.
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              pardiip
              from Jammu, Jammu and Kashmir
              Aug 21, 2015
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              Address: Pune, Maharashtra

              The bank had placed a lien of Rs 7249 for my credit card which was already terminated in April 2015. I paid the amount and the lien was removed. Today again I get a message regaring the credit card : E-stmt for your HDFC credit card ending 3068 sent to your email id. Min due RS.0. Total due is Rs..24 Payment due on 09/SEP/2015 I terminated my credit card in April 2015. After which they placed lien on my salary account and kept adding God knows which charges and yet I paid though I never spent anything on my card as I terminated it. And still I get messages regarding the due. It may be just RS .24 but I do not want to ignore it. Later they will come back to me saying I did not pay and now I have to pay xxx Thousand money and when I dont pay they will agin place a lien. The guys dont understand that the card is terminated and I am not using it. What kind of charges do the people apply on a terminated card. And hats off to the customer service which is good for nothing. God knows how many time do I have to write emails because the credit card dept never recieves the call. And the other dept say we dont know anything call the credit card dept. I bet them to give one number from credit card dept and when someone calls they recieve it.
              Dear Pardiip,

              I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

              -Tejal
              HDFC Bank
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                nehasharmaca
                from Gurgaon, Haryana
                Aug 20, 2015
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                Address: New Delhi, Delhi

                I have opened an account in HDFC Bank Rohini branch 2 years back. Customer executive has told me that i need to deposit 25000 initially and can withdraw afterwards and no AQB charges will not be deducted. But they have charged the AQB Charges regularly each month for 1 year. When I contacted branch manager they told me that if I am not able to maintain the balance than I should close the account. Instead of reversing the charges they forced me to claose the account.
                Dear Neha,

                I would request you to email us at [protected]@hdfcbank.com along with your account and contact details, details of the charges and ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                -Tejal
                HDFC Bank
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                  shyam monga
                  from Akhnur, Jammu and Kashmir
                  Aug 20, 2015
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                  Dear mam/sir, i m sham sunder monga s/o sh mulakh raj vpo mallanwala teh zira dist. Ferozepur. My ca account in hdfc branch mallanwala is [protected] under jmd telecom last one year. Bank employe bm and mr. Gagandeep personal visit at my office at open my current account for acheive own monthly target. Both ask me 40000 depoist and withdrawl 30000 next two days . I withdrawl amout 30000 after 15th days . After six month i check own ca account no. [protected]. Rs. 8000 debit in my account. I say bm and gagandeep whar is this ???. He ask ur deposit 70000 rs for six month and 8000 waiver n your account. But not any action on this i deposit six month 70000 depoist . Now he ask me rs. 240000 deposit afain for six month for waiver . These person fully harashment me . Pls help me.
                  Dear Shyam,

                  I would request you to email us at [protected]@hdfcbank.com along with your account and contact details, details of the charges and ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                  -Tejal
                  HDFC Bank
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                    1
                    14368
                    from Delhi, Delhi
                    Aug 20, 2015
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                    Address: Kanpur, Uttar Pradesh

                    Sir,
                    Mujhe aapke HDFC Bank Branch Lal bangla Kanpur UP ke Mr.Nitin ne Credit card ka bolkar dhokhe se mera 1114 Rs ka HDFC ERGO ka Insurance Policy kr diya, aur ab credit card ke liye mna kr rhe hai, mere sath cheating ki gayi hai, aapse se request hai ispar action lekr meri problem jaldi se jaldi solve krai jaye aur apne imployee ke khilaf action liya jaye, jisse dusre customer ko misguide na kiya jaye

                    I am waiting your result

                    thanx

                    with regards
                    Amit Singh
                    [protected]
                    Dear Amit,

                    I would request you to email us at [protected]@hdfcbank.com along with the complete address of the branch you visited and contact details with ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                    -Tejal
                    HDFC Bank
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                      rawat.anil03
                      from Noida, Uttar Pradesh
                      Aug 19, 2015
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                      Address: New Delhi, Delhi

                      Hi, I have come across some unexpected and unreasonable deduction from my HDFC bank account. I am bothered and pissed off by reporting this issue to the customer care dept. of hdfc bank several times leaving without any result/solution. The story is last month unexpectedly my debit card([protected]) blocked, I rushed to nearest bank branch(Faridabad) also made the calls to customer care many times to know the reason but they couldn’t help me to explain it, why it was blocked…OK, I again rushed to bank branch to provide me a debit card, they issue me a very basic debit card(Rupay) and told me that will charge for this card something Rs 150+service tax, that equals lump sum Rs 170. I said yes despite the fact that my earlier card was blocked without any reason. But my account has been deducted with Rs. 855 two times, summary listed as: 04 Aug 2015 DEBIT CARD ISSUANCE FEE 170715 04 Aug 2015 855.00 19 Aug 2015 DEBIT CARD ISSUANCE FEE 070815 19 Aug 2015 855.00 Can you please help to return my money back which deducted without my permission, reason, explanation or again I need to make calls to customer care and make understand the issue. Seriously I am feeling helpless from last few days as bank’s response is not mature and sensible. Please help me to get my money back (Rs 1530.00) as soon as possible. Also I believe the bank will grow forth by maintaining its integrity and faith in its customers. I hope you will help me best. Best regards.. Anil Rawat A/C - [protected] Customer id[protected] Phone no – [protected]
                      Aug 19, 2015
                      Updated by rawat.anil03
                      Hi,

                      I have come across some unexpected and unreasonable deduction from my HDFC bank account. I am bothered and pissed off by reporting this issue to the customer care dept. of hdfc bank several times leaving without any result/solution.

                      The story is last month unexpectedly my debit card blocked, I rushed to nearest bank branch(Faridabad) also made the calls to customer care many times to know the reason but they couldn’t help me to explain it, why it was blocked…OK, I again rushed to bank branch to provide me a debit card, they issue me a very basic debit card(Rupay) and told me that will charge for this card something Rs 150+service tax, that equals lump sum Rs 170. I said yes despite the fact that my earlier card was blocked without any reason.

                      But my account has been deducted with Rs. 855 two times, summary listed as:
                      04 Aug 2015 DEBIT CARD ISSUANCE FEE 170715 04 Aug 2015 855.00
                      19 Aug 2015 DEBIT CARD ISSUANCE FEE 070815 19 Aug 2015 855.00


                      Can you please help to return my money back which deducted without my permission, reason, explanation or again I need to make calls to customer care and make understand the issue.

                      Seriously I am feeling helpless from last few days as bank’s response is not mature and sensible. Please help me to get my money back (Rs 1530.00) as soon as possible.


                      Also I believe the bank will grow forth by maintaining its integrity and faith in its customers.

                      I hope you will help me best.

                      Best regards..
                      Anil Rawat
                      Dear Customer,

                      I would request you to email us at [protected]@hdfcbank.com along with your card details, deduction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                      -Tejal
                      HDFC Bank
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                        kochhagayn
                        from Proddatur, Andhra Pradesh
                        Aug 19, 2015
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                        Address: New Delhi, Delhi

                        Hi, I have been facing lots of trouble from bank officers behavior since last a years and each and everyday I make call to grievances help line and try to reach out to managing director but offices are not available since one and half years. I had wrote lots of mail but I am not getting proper response. I want meeting with managing director ans also want to share some of the evidence like audio and video clips but bank is not hearing me. Warm Regard, Vineet Kochhagyn [protected] [protected]@gmail.com
                        Dear Customer,

                        I would request you to route your issue at [protected]@hdfcbank.com along with account details, card details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                        -Manoj
                        HDFC Bank
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                          kochhagayn
                          from Proddatur, Andhra Pradesh
                          Aug 19, 2015
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                          Resolved

                          Address: New Delhi, Delhi

                          HI, I am not getting proper response from bank side. I facing lots of trouble from delhi and mumbai bank officers behaviours. I want to share some evidence with managing director . I had wrote lots of mails but I did not get any proper response from bank side. Warm Regards, Vineet Kochagayn [protected] [protected]@gmail.com
                          Complaint marked as Resolved 
                          1. [email protected] 2. [email protected] 3. [email protected] I have already submitted evidence to Rishi Mehara (auditor). and he did promise me to provide me resolution as soon as possible. Proof Submitted: 1. Phone calls print shot. 2. physically share video clips. I have already wrote him 3 times mail for my issues but he did not give me answer. Thanks & Regards
                          Sep 02, 2015
                          Updated by kochhagayn
                          Hi Team,

                          Even now I did not get any response from Bank side. Requested to look into the matter once again.


                          Warm Regards,
                          Vineet k.
                          [protected]
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                            bh.singh2007
                            from Sonipat, Haryana
                            Aug 19, 2015
                            Resolved
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                            Resolved

                            This is an unauthorised charges of Rs.450+sTax on dt.25.7.15 due to autopay returned on same date. But as you see in attached statement, paymen already done on 24.7.15. therefore charge will be refund to me, I have already registerd a request ([protected] dt.10.8.15) but no response from HDFC. Please help me do the needful.
                            +1 photos
                            Complaint marked as Resolved 
                            Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. If the company emailed you, please provide that email adress, if they called you, please provide the phone number. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.
                            Aug 21, 2015
                            Updated by bh.singh2007
                            not resolved my complaint till now and no any response on this. please refund my charges.
                            My complaint resolved. thanks alot...
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                              UMAKANTA MOHAAPTRO
                              from Noida, Uttar Pradesh
                              Aug 19, 2015
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                              Address: New Delhi, Delhi

                              Dear Sir/ Madam, I'm very disappointed with HDFC bank services. I tried to express my concern since Mar'15 to till last month through mails so many times, but not get the proper information. I requested so many times to close my account through mail as I'm out of country & not using the card also. HDFC bank have already deactivated my card long back (Mar'15). Every month they are charging unnecessary to me. They are charged huge amount every month since last six months & before that. I told him earlier that I couldn't pay this type of charges & close my account at the earliest. Then after also they didn't taken any resolution.Now the final charges is INR 15, 325. I can't pay this amount. Finally I contacted one HDFC representative Mr. Ashoo Arora as referred by HDFC RPMC Senior Management's mail after tried so many times, but he told that now he is not dealing my card account, another person is handling my account. Also he told that he can't help anything regarding my card account & not able to resolve the issue. I wrote a mail on July 17, 2015 that "I will not write any mail after this mail on ongoing issue. If this time you are not able to resolve my issue & close my account, I'll complain at consumer court against HDFC due to non-resolving my issue since last six months." Then after also no resolution done by them. It is my humble request you take it on top priority & resolve the issue at the earliest. Regards, Umakanta Mohapatro +[protected]
                              +3 photos
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                                naveen.tiwari
                                from Noida, Uttar Pradesh
                                Aug 19, 2015
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                                Address: Lucknow, Uttar Pradesh

                                I was user of HDFC CC but some how i was not able to pay. After 3 years i received a call from HDFC bank (mr. Rahul @[protected]) for Tye settlement. And i agree on certain amount. Afterthat they have started to call at my all the relative numbers. kindly suggest the process to complain about this activities.
                                Dear Customer,

                                I would request you to email us at [protected]@hdfcbank.com along with card details of account holder, caller details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                -Tejal
                                HDFC Bank
                                Dear Sir,
                                Please find the trailing mail and try to solve it.


                                [protected] Forwarded message[protected]
                                From: Amit Ranjan Tiwari
                                Date: 12 January 2016 at 15:56
                                Subject: Fwd: I am going to commit suicide...
                                To: [protected]@nic.in, cp.[protected]@nic.in, [protected]@vsnl.com, moh.[protected]@gov.in, Minlaw.[protected]@gov.in, minwcd.[protected]@nic.in, chairperson.[protected]@hdfcbank.com, Kmistry.[protected]@hdfcbank.com, Pdatta.[protected]@hdfcbank.com, [protected]@iba.org.in


                                Dear Sir,
                                Please find the trailing mails and this matter is still not solved, today one person named Harsh mobile number: [protected], called me up and again he is saying that you have to give money otherwise if any thing happen to you then you will be responsible, we can do any thing to you. He is calling in the name of HDFC bank.
                                Please solve this matter I had already conveyed to bank and it was being confirmed by bank that now no one will call you on this issue.

                                Regards

                                Amit Ranjan
                                [protected]


                                [protected] Forwarded message[protected]
                                From: Crime
                                Date: 24 July 2015 at 12:30
                                Subject: RE: I am going to commit suicide...
                                To: Amit Tiwari


                                Sir
                                Please contact concerned police station.

                                From: Amit Tiwari [mailto:[protected]@gmail.com]
                                Sent: Thursday, July 23, 2015 3:53 PM
                                To: [protected]@gmail.com; cp.[protected]@nic.in; [protected]@vsnl.com
                                Cc: [protected]@nic.in; moh.[protected]@gov.in; Minlaw.[protected]@gov.in; minwcd.[protected]@nic.in; chairperson.[protected]@hdfcbank.com; Kmistry.[protected]@hdfcbank.com; Pdatta.[protected]@hdfcbank.com; [protected]@iba.org.in
                                Subject: I am going to commit suicide...

                                Dear Sir,
                                This is Amit Ranjan, Resident of Jharkhand state, and working in a Central govt. PSU as Engineer BD in contract basis.
                                I want to draw your kind attention towards one issue which is happening just to cause mental harassment to me.
                                Some peoples are calling me in the name of HDFC bank and they are saying that an Amount of Rs. 1, 72000/- is due on me and when i asked them for detailed statement then they refuse to give the statement by saying that they will not provide me any statement, now i just want to say that how can i pay any amount to an unknown person without taking any statement.
                                They are calling me continuously from last 4-5 months, and they are threatening me regarding the above subject that "tereko utha lenge" and "tujhe itna pareshan karenge ki tu suicide kar lega".
                                Today one of the man named "Rohit" saying that if you deposit 15000/- by tomorrow then i will remove all data from bank, and then no one will harass/call you regarding this issue.
                                sir its my humble request to you to kindly sort out this case, according to me there is no due on me and my card is in "writ off" stage as per bank confirmation. But if they continuously harassing me, i was tried to solve this matter but they are continuously calling me and now they had started to call on my office board numbers.
                                I want to lodge a complaint against them regarding creating mental harassment to me in the name of false statement and false details.

                                Sir, its my request to you kindly look into this matter.

                                Name of the persons calling me:
                                1. Sanjay Sharma: [protected]
                                2. Pooja: [protected]

                                My card number: HDFC Bank: [protected]

                                Sir Kindly look into this matter else if any thing happens to me above mentioned organization and persons will be held responsible.


                                With Regards


                                vfer jatu

                                vfHk;ark ¼;kaf=d½

                                [protected]


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                                With Regards
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                                  santosh pant
                                  from Chandigarh, Chandigarh
                                  Aug 19, 2015
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                                  Address: Chandigarh, Chandigarh

                                  I made online recharge for BSNL RS :50/- through HDFC Debit card. My transaction was failed with error "Reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries .I Am repeatedly do this process in many times, i didn't expert this happened. So, now what should I do? Please reply me at my e-mail mentioned below. pant.[protected]@gmail.com
                                  Dear Customer,

                                  I would request you to email us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                  -Tejal
                                  HDFC Bank
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                                    subh2690
                                    from Gurgaon, Haryana
                                    Aug 18, 2015
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                                    Resolved

                                    On 18-08-15, I called the HDFC card customer care for the very first time and after answering to a hell lot of queries over IVR and waiting for 10 min. I had to disconnect the call as no representative even bothered to receive the call. Such pathetic support service from a banking sector is highly critisized and it raises a question over accountability in case of any emergency.
                                    Mar 3, 2019
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    I would request you to email us at [protected]@hdfcbank.com along with account, card details of account holder, caller details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                    -Tejal
                                    HDFC Bank
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                                      ramagummula
                                      from Hyderabad, Telangana
                                      Aug 18, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      The Bank has charged me Rs 855 as Depository charges on 12th August 2015 . Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank:[protected].

                                      Kindly do the needful.

                                      Rama.G
                                      Dear Customer,

                                      I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                      -Tejal
                                      HDFC Bank
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