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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 1390

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N
Nishant Abhinav
from Mumbai, Maharashtra
Sep 27, 2015
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Address: Kolkata, West Bengal
Website: www.hdfcbank.com/

I applied for a credit card september last year, HDFC guy issued me a DINNERS Card saying that since its my first Credit Card with HDFC, its the primary card, which company will upgrade after a few days o[censored]se. since then that card is of no use. this card is accepted only where the swiping machine is of HDFC or City bank. otherwise its of no use. i tried to upgrade it 2 times but it got rejected from their chennai office. I really need upgradation of my card into any Master/VIsa card.
Dear Nishant,

I would request you to email us at [protected]@hdfcbank.com along with card details, employee details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank
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    arunrajput12
    Sep 26, 2015
    Resolved
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    Resolved

    Address: New Delhi, Delhi

    I have been a long term customer of HDFC bank credit card, and in march 2015, there was a delay in payment. So i spoke to HDFC representative to waive off the charges which they agreed and i made the payment however in my next bill only partial waiver was given. To ensure i was not cheated again, i stopped making payment and asked resolution of all the additional charges levied. My card was blocked in June but additional charges are still being levied. Now HDFC has started harassing my family, sending legal notices and harassing my parents.
    Aug 6, 2021
    Complaint marked as Resolved 
    Dear Customer,

    I would request you to email us at [protected]@hdfcbank.com along with card details, contact details, charges details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

    -Anay
    HDFC Bank
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      P
      pemuralidharan
      from Ernakulam, Kerala
      Sep 26, 2015
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      Respected Sir, THIS IS P.E. MURALIDHARAN having Hdfc Master Credit Card (Platinum) 2007 ([protected]). for the last month due still not paid it crosses the exceeding credit limit.my credit limit is 1, 50000- it crosses credit limit. but for the past 3 years I am paying minimum due something 8000 but last month I cant able to pay the due because of I loose my job. so I could not able to pay the minimum amount. I told that credit card tele caller (name. deepika, nungambakkam branch) mobile number [protected] about my situation I am asking time to repay the amount. but she tells want to pay immediately otherwise will send representative to torture and collect the payment. this Is my situation. now I don't have the regular income so I could not able to pay immediately. please advise me and do the needful. Thanks & Regards, P.E. Muralidharan
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        P
        pankajjha85
        from Mumbai, Maharashtra
        Sep 26, 2015
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        1. Personal Loan EMI bounced on this 4-Sep-15 due to job change. 2. We promised HDFC bank that we will repay by this 30-Sep-15. 3. They still call us and our relatives multiple times in a day for repayment else they will put our case in recovery department. 4. We are arranged for a EMI in a form of cheque which we will deposit in our account on 28-Sep-15, and it will get cleared by Wednesday (30-Sep-15). 5. We are ready to give post dated cheque (dated 30-Sep-15) to HDFC bank, but they are refusing the cheque and will only accept cash, which we are only expecting by 30-Sep-15. 6. I am not sure if they do not have a policy to grant at least a month for repayment of a EMI.
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          S
          Saantosh patil
          from Vadodara, Gujarat
          Sep 26, 2015
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          Address: Chennai, Tamil Nadu

          Hdfc bank - cancellation of credit card


          user santosh gopichand patil
          sir,
          we hereby inform you that i am hdfc credit card holder having credit card no.[protected] .
          We already send card & request (card is cutting) to cancell our cedit card so many times but they ignored that matter & didn't even replied at once.
          We request you to pl do the needfull & oblidge in this matter

          thanks & regards
          santosh
          Dear Santoh,

          I would request you to email us at [protected]@hdfcbank.com along with card cancellation application details, contact details and your issue details. Kindly mention Ref ID- TU[protected] in the subject line. Will revert to you on priority.

          -Tejal
          HDFC Bank
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            H
            hsgowdaa
            from Bengaluru, Karnataka
            Sep 25, 2015
            Resolved
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            Resolved

            Address: Bangalore, Karnataka
            Website: www.hdfcsmartbuy.com

            Cancelled flight ticket refund amount not credited to my credit card account
            Cancelled flight ticket refund amount not credited to my credit card account
            Cancelled flight ticket refund amount not credited to my credit card account
            I have booked a flight ticket on 10/09/2015 from Bangalore to Trivandrum for Journey date 22/09/2015 through HDFC smartbuy (Goibibo Partner). The Air Peaguesus Airline cancelled the ticket on 19/09/2015 and the amount of Rs. 5914/- was refunded by airline as well as Goibibo. I have confirmation e-mail from Goibibo. But HDFC smart buy is not crediting the amount in my credit card.

            The HDFC smartbuy flight ticket booking reference no is - [protected]

            Many times I call & e-mailed to smartbuy, they have not even replied till now neither their call get connected to customer care if we keep on lone for 40+ minutes also.

            I would say, HDFC is a reliable organisation. But Smartbuy team spoiling HDFC's credibility. So requesting smart-buy team not to play with customer sentiment.
            Give correct information & refund the amount in time.

            If the the amount is not refunded in a day or 2, then I'll be forced to go to Consumer court.


            Harish S
            Order no- [protected]
            Mobile No- [protected]
            E-mail : [protected]@gmail.com
            Aug 6, 2021
            Complaint marked as Resolved 
            Dear Customer,

            I would request you to email us at [protected]@hdfcbank.com along with your card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TU[protected] in the subject line. Will revert to you on priority.

            -Tejal
            HDFC Bank
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              R
              rajesh kumar@1990
              from Gurgaon, Haryana
              Sep 25, 2015
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh

              This is to inform you that My Late Father(Mr Ashok Kumar) had took a Policy Against home loan for Rs. 20, 00, 000 the one time premium for that policy is Rs. 2, 00, 000. My Father had Expired on 10th of march after that when it came under my knowledge about that policy I Raised the claim but after several mail's and document's send to HDFC ERGO registered office in (MUMBAI), they Repudiated the claim just because I don't have Hospital Documents asIi told them many times that it was a case of brought death and my father had died before reaching the hospital and also I requested them that I was unable to repay the loan amount because my Earning is low and also it is my Right to Receive the claim. I am Attaching all the documents which I had forwarded to them please raise my voice so that no insurance companies will fool people's further on & also i want proper settlement of my claim with Interest.
              Complaint marked as Resolved 
              Verified Support
              Sep 26, 2015
              HDFC ERGO General Insurance Customer Care's response
              Dear Mr. Rajesh, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
              Verified Support
              Sep 26, 2015
              HDFC ERGO General Insurance Customer Care's response
              Dear Mr. Rajesh, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
              after getting so many negative reply from HDFC ERGO side their stand stills remain the same which is they are helpless in helping those peoples whom they previousley assured that the insured & thier Family need not to worry as HDFC ERGO will be there in thier Bad times and now HDFC ERGO is Helpless in my situation as I (RAJESH KUMAR SINGH) Dosen't have Hospital paper's and in this situation I am not Eligible to get the insured amount to repay the loan amount.
              I just want to know that HDFC ERGO disclosed the terms with the insured Person my Father(late SH. ASHOK KUMAR SINGH) that they will not give the insured amount to their family if something happens to him & thier family fails to arrange hospital papers.
              its a request please dont fool people by giving policies for such a big amount which was in my Father's case is (Rs. 2, 00, 000) so that the insured family would not get a hope or assurity that such kind of Insurance companies are with them in thier darkest or bad times.

              yours truly
              A helpless person who is fighting for their Right.
              This complaint has not been resolved till now dated[protected]
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                M
                michealanto
                from Bengaluru, Karnataka
                Sep 25, 2015
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                Resolved

                Address: Chennai, Tamil Nadu
                Website: www.hdfcbank.com/

                I am holding a savings bank account with HDFC bank Ashok nagar branch Chennai since 2005 I had last invested in mutual funds through my HDFC bank in 2008 however on 23rd Sept 15 the bank had deducted INR 171 towards QMC snapshot of my bank statement attached for an account that i am not using for the last 7 years. Also i have never been charged the QMC for the last 7 years only this quarter Jul to Sept 15 i am being imposed the QMC charges and i was not intimated or informed that these charges are applicable. When i had called the bank call center they had advise me that the mutual funds department have debited the QMC and i was asked to contact the Mutual funds department. Upon contacting the Mutual funds department and spoke to them for 40 minutes they have advised that they are not authorized to make any debits without the instructions from the bank. However i believe that it is the responsibility of the Banks to ensure that any debit for such reasons are to be intimated to the customer. Request you to kindly look into the matter as i would like to know the reason for the unauthorized deducted from the bank account. Awaiting for a favorable solution Best regards Micheal anto
                Aug 5, 2021
                Complaint marked as Resolved 
                Dear Customer,
                Please mail us your account details, details of the charges and contact details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU[protected] in the subject line for us to track your email. Will check and get back to you.

                Anay
                HDFC Bank Assistance
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                  K
                  krishna9166
                  from Proddatur, Andhra Pradesh
                  Sep 25, 2015
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                  Address: Bangalore, Karnataka
                  Website: www.hdfcbank.com

                  I dropped my cheque on 2/09/2015 but it got rejected due to name mismatch. In Cheque payee is my name that is not matched with my account name. after few days I have changed my name and now its exactly match with payee name on cheque. this time I thought that now it will be cleared. When I dropped it again and after 1 day I checked it on net banking and its showing as a Invalid Cheque. what's the problem now. name is matched then why it is invalid. I recently opened my account and now I am feeling like Worst HDFC Banking Service ever seen. and thinking to move in another Bank.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  I would request you to email us at [protected]@hdfcbank.com along with account, customer ID, branch details, contact detail and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                  -Tejal
                  HDFC Bank
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                    A
                    AkshataS
                    from Mumbai, Maharashtra
                    Sep 24, 2015
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra
                    Website: netbanking.hdfcbank.com/netbanking/

                    HDFC salary account [protected] created in Feb, 2015 at TCS - Thoraipakkam, Chennai during my Ignite training. However, my account is charged against AMB CHRG INCL ST & CESS of amount 398.75/- per month from Feb 2015. Have raised this issue to HDFC managers and have been following up with this incident from past 1 month with no response and updates. Request you to look into the same.
                    Oct 3, 2015
                    Complaint marked as Resolved 
                    Hdfc support executive and branch manager resolved this issue and AMV charges is been reversed with in 2 days. Thank you!
                    Dear Akshata,
                    Please mail us your account details, details of the charges and contact details to [protected]@hdfcbank.com. Kindly mention the reference ID: TTU[protected] in the subject line for us to track your email. Will check and get back to you.

                    Anay
                    HDFC Bank Assistance
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                      K
                      kiran82
                      from Mumbai, Maharashtra
                      Sep 24, 2015
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                      Address: Bangalore, Karnataka

                      I am one of the victim of this fake loan offer against policy (10 laksh which I have to pay back in 10 years without any interest. I do not know how do I get back my amount. I have paid 40000 towards HDFC policy which is of no use for me and also paid around 35000 towards TDS and NOC as per Rajeev Malhotra [protected] smart enough to convince me to pay additional amount of 35000 without any clue who also told which will be refunded within 3 working days of loan amount credited to the Bank. as per those people. Neha who is the initiator of making me fool. Her number was [protected], then Aryan he had multiple numbers ([protected], [protected], [protected], [protected]), then after waiting for more than 1 week got a call from that Rajeev. Please do not go for any loan which will ask for you to pay in advance for any hell reason. I know with my hard earned money those people can't be happy. If I am true will get money from any other source.
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                        J
                        Jitendra Kumar Sahoo
                        from Ranchi, Jharkhand
                        Sep 24, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir, I would like to put your attention towards my complain against loan no.24215903 regarding personal loan whose due amount is approx. 70k which I am trying to pay the same as per my financial condition. And lot of call coming to me for paying the due amount.i personally have spoken to them regarding my financial status .The reason for non-payment of this loan was only I had no job that time also requested them to cooperate with me.i have also started the same due amount to your bank. But from last one month I am seeing a lots of calls coming to my relatives and also they are getting threaten/misbehaving on phones by your bank staffs from[protected],[protected],[protected],[protected] in different name. Your staff are mentally harassing them .My wife is seek & they are calling her and using abusing language, She is in depression and her health condition going measurable day by day. If anything happens to her then who will be responsible……….? this is totally inhuman after knowing my financial condition. I had got the loan after providing my all document. I have given signed cheques also .As per the agreement you have not mentioned anywhere at all to recover the due by harassing mentally or forcefully or using abusing language .If I am not paying your dues then you have to go for legal proceeding .for that I am fully responsible. Your staffs’ behaviors have shocked very badly. They are taking it very personally n in calls they were scolding “come in front of me I will say how to recover…& “abusing me in hindi ham bade bade bhenchod ki chuttad ki pichhwade Is it a corporate behavior of your staffs.I specially Indicate one person..Mr Amit Verma under guidance of Mr Sanjiv Gupta & their staffs had called. I have the copy of mail also whose name has mentioned. This is forcable by court of law according to the IPC. So I have escalated this matter to you also requested to you to stop these types of abusing call to my nearer n relatives
                        Dear Customer,

                        I would request you to email us at [protected]@hdfcbank.com along with loan account details, contact details and your issue details. Kindly mention Ref ID-TTU[protected] in the subject line. Will revert to you on priority.

                        -Tejal
                        HDFC Bank
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                          S
                          Sumanta N
                          Sep 24, 2015
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                          Address: Bangalore, Karnataka

                          I have opened a ticket with HDFC bank which has to resolve by 3 working day but still im not getting any response, really very bad service i will never trust HDFC bank.please find the attached communication email my ref nos-[protected], [protected]
                          Oct 01, 2015
                          Updated by Sumanta N
                          Last 15 days I'm struggling to get one proper answer and how many emails require to get a proper response its really pathetic service from HDFC bank I will never ever prefer this bank and I will never refer anyone to this bank how bad service and harassing to the customer by giving wrong and half information. now I'm going to close my credit card and saving account with this bank.ref nos-[protected], [protected]
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                            V
                            vkbhalla
                            from Basi, Punjab
                            Sep 24, 2015
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                            Resolved

                            Dear Siremaj I am account holder of HDFC Bank having account no. [protected] On 15/1/2015 a sum of Rs. 100000/-( One hundred thousand ) was debited on my request to open FDR for which the Form for opening the FDR A/c was processed by HDFC Bank sector 20 Panchkula. Despite my several visits and telephonic requests made to the branch I am not able to receive any FDR receipt from them. Today I again approached the Branch and they showed helplessness to issue me FDR. They told me they have since forwarded the detail to their Central Team of the Bank but no response received from the Central Team. I wrote to hdfcbank emal id : [protected]@hdfcbank.com but did not receive satisfactory response for issuing or uploading the FDR. Please do help me. VINOD KUMAR BHALLA
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            I would request you to email us at [protected]@hdfcbank.com along with account, customer ID, branch details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                            -Tejal
                            HDFC Bank
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                              R
                              Rajavel007
                              from Mumbai, Maharashtra
                              Sep 23, 2015
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                              Address: Chennai, Tamil Nadu

                              Hi,

                              I am using HDFC account since 2 plus year. today i observed there is one transaction for Rs.114 on Thursday 22/09/2015. I have not done any transaction on that day. I need justification why that amount has been deducted.

                              As per HDFC FAQ I have taken this question with the below answer.

                              1. Are there any charges for using InstaIPIN facility ?
                              No. Insta IPIN facility is FREE of cost.

                              Regards
                              Rajavel
                              Dear Customer,
                              Please mail us your card/account details, details of the charges and contact details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU[protected] in the subject line for us to track your email. Will check and get back to you.

                              Anay
                              HDFC Bank Assistance
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                                I
                                itlozaroor
                                from Delhi, Delhi
                                Sep 23, 2015
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                                Address: Bhopal, Madhya Pradesh
                                Website: cp.hdfclife.com/payment/customerservices/onlinepremium_confirm.aspx

                                Dear sir/mam, my P.No. 17540631 i have payment on date 23/09/2015 and status showing Your premium payment towards your policy has been not successful at 9/23/2015 2:14:26 PM but receipt not received E-mail :- [protected]@gmail.com Con . [protected]
                                Apologies for the inconvenience. I am checking the issue raised by you and will get the same resolved at the earliest. Thank you for the patience.-- Manish.
                                Dear sir/mam, my P.No. 13947198 i have payment on date 05/10/2015 and status showing Your premium payment towards your policy has been not successful at 10/05/2015 6:15:46PM but receipt not received E-mail :- [protected]@yahoo.com Con . [protected]
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                                  N
                                  Natarajantekkam
                                  from Auroville, Tamil Nadu
                                  Sep 23, 2015
                                  Resolved
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                                  Resolved

                                  Address: Vizianagaram, Andhra Pradesh
                                  Website: hdfc.com

                                  Sir, Iam sb a/c holder of hdfc bank bearing no.[protected], our nearby atm at Sri kanyakaparameswari temple, Vizianagaram is closed and came to know atm will be shifted. I request you to establish new one either at collect rate or in Sri Balaji textile market which is useful for customers as well as for bank business.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Dear Customer,

                                  I would request you to share your suggestions at [protected]@hdfcbank.com along with your account details, ATM details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                  -Tejal
                                  HDFC Bank
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                                    A
                                    Arunkumar RS
                                    from Bhopal, Madhya Pradesh
                                    Sep 22, 2015
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu
                                    Website: hdfcbank.com

                                    HDFC bank has charged me for not maintaining minimum balance without any communication for more than a year. I do not use this account for a long time and this needs to be closed. Account no [protected] Please assist in resolving this.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    I would request you to email us at [protected]@hdfcbank.com along with your account details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                    -Tejal
                                    HDFC Bank
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                                      singhd7
                                      from Dehra Dun, Uttarakhand
                                      Sep 21, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Hi
                                      I have a credit card of hdfc which is over due ..for few months because of so finacial problem as i was out of job.these collection guys are continous harrasing me by coming to my home and one of them already abussed my parent and told them that he will hang them to death if i didnt payed my debt.there is new collection exe assigned now by the name of pradeep his no. Is [protected] he is continously calling mother im not able to answer my phone because im in office.i have intend to pay off my debt within a week or so...bt they are not letting me live for a day...its really harassment please help me..
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                      -Tejal
                                      HDFC Bank
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                                        S
                                        shivaaprassad
                                        from Mumbai, Maharashtra
                                        Sep 21, 2015
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh
                                        Website: HDFC

                                        My Name is Shiva Prasad, HDFC mortgage loan ref number[protected], my loan was not processed by the bank due to insufficient documents by the vendor and loan processing was stopped at legal verification of documents, initially a processing of RS 9000.00 was taken by the executive and informed if loan is not processed the processing fee will be refunded back, still its been more than 5 months the bank has not refunded processing fee. mobile number -[protected], BHEL Hyderabad RC puram 502032
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        I would request you to email us at [protected]@hdfcbank.com along with your loan application details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                        -Tejal
                                        HDFC Bank
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