HDFC Bank Complaints & Reviews

HDFC convert my platinum credit card in to Aura card without my information and after a year he is charge Rs 3000 for membership which is not communicated with me while converting my extincting card. My previous card is free ( without any annual charge ) lease help me in this regards Ramesh Pathak

This complaint is to all the lady bosses at hdfc contact center in chandivali
The bosses out here r all women n so they favour only women working with them. The day shift of 7am or 8am which is a right to all employees men n women alike is only favoured on the pretty women working here as they r women n the men working here have to do only nights n afternoons as if they do not have a personal life at all..my only request is that men should have the day shift they deserve..the lady bosses at hdfc pls b fair to the men working with u

Hi, This is S.Dhanasekar and this is my PAN Number ARNPD1630K and my D.O.B is 27.04.1983. My CIBIL report shows that im having outstanding amt in HDFC Credit Card, But I never used any HDFC Cards and Saving Account. In HDFC bank they have captured wrong Pan number. Due to this wrong capture i have lost my credit stability and CIBIL score. Please remove my pan number which was wrongly updated in their system. Regarding this we have contacted HDFC Bank Credit Card Division, Ceebros Building, Nelson Manickam Road, Chennai 600029. But still issue not resolved. Kindly rectify the issue and send the mail stating Issue resolved. CIBIL Issue A/C Number :[protected] Please find the attached proof: CIBIL report and PAN CARD MY MAIL ID: [protected]@gmail.com

Customer ID: 61524324 Deductions of INR 330 on 28th July, 2015 with narration code JBY1720289_NET and INR 12 on 28th July, 2015 with narration code SBY1751483_NET. Please clarify the reasons. I filed a complaint via HDFC netbanking but has not received yet any reference number. Kind regards, Sayan Patra

HDFC ATM Machin no :- S1ANMB37 Sunday morning i gone to the HdfC ATM Machine to removing some cash ...this ATM machine was very old ...When i put my BOI ATM card that time HDFC ATM Machine was HANGED & my BOI ATM card was STUCK in HDFC ATM Machine...Pease removethis Old HDFC ATM machine Beacause of this Peoples are getting trouble..

Dear Sir, Instead of complain with complain no.[protected] I am not able to view my account statement or status online through net banking. This is worse service I have ever seen I am getting salary in same account through SHEll but unable to get any sms, mail alert and when Going online to see status it is showing account inactive and your people only saying it is active..if it is active why I am unable to see it online while logging through net banking.. I will go to consumer forum or court if needed I will not let u get hold of my money. Regard Prashant

Inspite of treating hdfc as my major account (customer id 5089771), i am charged neft on my account while i was told that hdfc does not have any neft charges while opening my account.. Indusind and my bank of baroda accounts do not charges me neft, does it mean i need to close my hdfc account nd move all my funds to indusind bank.. Reverse my neft charges and check your setting so that hdfc never applies neft charges on my account especially for hdfc to hdfc bank transfers..

Dear Sir I had dropped my cheque on dated 16th july-2015. but due do postdated cheque check return to branch Noida, sector-1 & had a call to me for the same. Cheque date was 25th July as per bank statement, I have given permission to bank for re-dropped the cheque on dated 24th july for clearing the cheque on 25th July. but today 27th July & cheque not clear till now. Please let us know the reason & support for clearing the cheque on...

Hi, I was informed by an executive of HDFC, Devaraj - Mob# [protected], that loan processing fees are 1600. But when I got the loan, Rs. 6500 was deducted. When I asked him why 6.5K was deducted he told me that this is due to insurance fees. I was not applied for any insurance but still insurance amount is deducted. I want my lfull loan amount. What shall I do ?

reply dear sir do u really think this guy can handle so easy.no they are ….just like a dog ..this is a high time …..just want to tell you that …i have talk with 20 …30 people with this same kind of problem …..one man can’t give them so much tension they just don’t listen to any one even some one phasing serious problem …and they don’t think about the complaint ….so its my humble request to you send me your mail id where i can contact u we all will take some very serious ….action ….with this guys …they all know that ….bank is setting behind them and they will save him ……so don’t think so much ….i have with me some of the insurance case also with me …m not a lawyer but i have already talk with some of the lawyer ..about the harassment case …m also fasing same kind of problem with the HDFC BANK ……and its all done my patience level over now we all get together and and take some serous action …..reply …and contect me or give me your mail id where i can talk with u ….thanks thanks ABC

I had purchased the hdfc life click to protect plus term plan on 11th mar 2015. Medical tests are completed on 30th mar 2015. But still i had not received the policy after lot of follw up by e mailing and phone calls. My details are as follow.

Nbro[protected]
Comp / jan / int / 3230
Receipt no: x1350570
Date :
Maharashtra
Baramati - 413102
Baramati
Midc
Bharat forge ltd
Mr balkrushna pingle
Contact number : [protected]
Email id : [protected]@yahoo. Co. In
Client details
Policyholder client id : 79583261
Premium payor name : mr balkrushna pingle
Application / proposal / policy details
Number : s[protected] plan name : hdfc life click 2 protect plus
Uin : plan option : not applicable
Plan type: protection payment frequency : annual
Dear mr balkrushna pingle
Thank you for choosing hdfc life as your preferred insurer.
We acknowledge with thanks, the receipt of an amount of ________________________________ / - paid by
_n_e_t_ b_a_n_k_i_n_g_________________ online payment.
The policy will be issued, subject to submission of kyc and fulfilment of req

Dear sir,

I got 1140 rs deducted from my account as per the above description. This was not intimated before the withdrawal of the money from my account.

Please provide me the exact reason and they are charging more for this transaction.

Regards,
Sudheer
Shriramoju. [protected]@gmail.com

Sir, I opened a bank account with HDFC years back with a condition that you need to maintain Rs.10, 000 all time in your account. But due to some exigencies my balance reduced to approx Rs.6000 and I was unaware about the fact. Today when I went to close my account, to my surprise I see that bank is demanding Rs.624 for close the account and argues that this is system generated procedure and cannot help. They say that they have deducted all my hard earned money by the name of charges every quarter and have not even once intimated me about my account's condition so that I would have timely regularized the same. Also, I was not informed about the charges while opening the account, I want to get my money back.

Dear Sir, I am muktar Hossain I have a Glamour Motor Cycle financed from HDFC Bank.and my loan Closed on 12/04/2015.But Rampurhat Branch don"t give me my NOC, WBO?(Rampurhat Branch HDFC) said me that if I want NOC then 500/-charge applicable.and many times harrasing me So please beeing suuport me as soon as possible. Loan No:3129905 Close Date & Receipt No:12/04/2015 /33395110 Bank Agency Code:223479 Vehicle Reg No:wb54E3304 Rampurhat Branch IFSC Code:: HDFC0002506 Warm Regard Muktar Hossain

Hello Sir/Madam, I am Neeraj Verma a resident of Santnagar, Delhi. I have an Account with HDFC Bank, Kalkaji Branch. Recently I withdrew a total of Rs. 39000/- from HDFC Bank ATM (Burari Branch) on 9th July around 7:30 PM and I was shocked to see that 1 of the 1000 rupee note was fake. I had complained regarding this to HDFC customer Care (Complaint No. - DELC[protected]) which was closed by them stating that they did not found any such discrepancy in their records. When I asked to see the video footage they talked harshly and refused to do the same. I again registered a complaint (Complaint No. - DELC[protected]) to provide me a video recording of the ATM which is still open & under process. Kindly suggest what do I do in this matter as this can happen to anybody. Reputed Bank such as HDFC has behaved in a very inappropriate manner & this has made me complain against them to higher authorities. Kindly check how this issue can be sorted out. Bank - HDFC A/C No. - [protected] No. of the Fake Note - 3AW966479 (Pic attached) regards Neeraj Verma

Myself harshkumar jain i am having complain against hdfc bank regardingy Form 16. I was working in hdfc bank ltd and want Form 16 from 2nd December 2014 TO 11 July 2015 (last date of my working) but were not providing me Form 16 so many mail was done but not a single reply from their side please help me regarding this problem. Do needful as soon as possible.

I have HDFC Credit card with me as I am having other banks credit cards as well and it is only 3 months I have HDFC credit card and one of my payment got miss so I got a call back from one of the agent asking me why the payment was late, I was in office so at my office phone is not allowed so when I picked the calls I told him that within 5 days i will make the payment and the reason is someone was hospitalised so I was out of town but the other guy started in hindi- JAB BAS KI NAHI HAI TO KARJA LETE KYU HO BANK SE, APKI SALARY K HISAB SE ITNA LIMIT KAISE DE DIYA BANK NE - it is not hard to understand that within 5 days you will get the payment and still you are calling my mother and saying we will collect it by sending agents forcefully- i think this is appaling services, i will be paying whole amount in one go as CITI and ICICI are very good in terms of service as I never miss payment but still, they are understanding, i want to raise this further and If I am not getting any reply we will be reaching banking ombudsman for resolution .

Hello sir, I got credit card jet previlage under lucky draw for women's day 2013. I don't know what the use of credit card is. Your executive explained me a premium policy 20000 approx and told me I just need to pay that in monthly installments. Without taxes. Via credit card. I worked very hard and saved that money. I have been paying the amount for 2.5 years. And the outstanding bill now is 60000. For the first year it was 19000 Approx and the amount I had paid reached premium policy, got mail for same. And I dint receive mail for the entire year. Next year it was 38000 approx. Am not understanding what fraud is done and the ultimate sufferer is me. Am married now and in abroad. My husband doesn't know about this. This would create me a problem if he knows. Please solve my problem and no body is responsible n responding if I call customer care. I am unable to contact them. For your executives mistake y should I pay 60000 now. I have trusted your executive as am totally unaware of credit card use even now. Ending in 5626 is my credit card number. Please solve this issue asap. This is my contact number. Kindly give yours or allot a person for me to talk about this. I haven't opened my email statements because I never knew this would be fraud like this. Please don't issue credit cards like this unless you educate them. From where I should pay. I don't have money now. But even though it is your fault.

I applied for a personal loan of 1.5 lakes from HDFC bank. executive came and collected the cheques papers signed and did not inform anything about any deductions and the loan amount disbursed was 143583.00 after deducting for insurance, VAT, taxes some paper charges and processing fees. they did not infirm any thing before file processing. why they charged insurance what is use it for me. as per bank application process we have write every thing in application but here. just signed documents. i need more explanation in this issue.

Dear Sir/Madam,
Date of Accident:- 24/5/2015
Vehicle handed over to authorized station of Hyundai:- 24/5/2015
Claim no.[protected]
Vehicle no.: UP13AL4336 PURCHASED ON 24/8/2015
POLICY NO.:[protected]
ISSUE DATE:-24/8/2015

As per the policy of the of the M/s HDFC the major claim is settled in 30 days (given in FAQ’s), clearly given in FAQ’s which is the major tool to get understand about the Co. and their policy handling system which helps in attracting the surfer to buy the policy. From the very same day of the vehicle accident I am regular in touch with the persons related to M/s Hyundai/HDFC/IAR Insurance Surveyor & Loss to settle the claim timely, but none of them cared/bother for me (the sufferer).

as per the norms of M/s HDFCergo the claim related to major loss given IN FAQ'S :
How long will it take to process my claim?
• If you take your vehicle to any one of the garages empanelled by us, you benefit from cashless repair service. You simply pay a small sum towards depreciation, consumable items billed by the repairer and compulsory excess. Once your vehicle is repaired, sign the satisfaction voucher acknowledging that you're satisfied with the repairs, and you can drive away without any further hassle. The garage will take care of all the other formalities.
• Should you take your vehicle to a garage of your choice, you will have to first pay the repair cost and then submit the bills and cash memos to us for reimbursement. We will check the bills and repay you the amount spent on repairing the accident damages only, as per the terms and conditions of your policy.
• However, if your vehicle meets with a major accident and the repair costs exceed 75% or more of the insured value; the claim settlement process may take up to 30 days.
• If the entire vehicle is stolen and cannot be recovered, we would use the help of a specialist investigator to try and trace the vehicle, and obtain the necessary documents from the police. This could take up to 60 days and will depend on your co-operation in getting the necessary documents


On 5th june 2015 mail received from the representative of M/s IAR Insurance Surveyor & Loss and more than 100 calls were made by me & informed (telephonically and via mail) him very well that I am utilizing Pvt. vehicle for my day to day jobs on chargeable basis for Rs. 3000/-(approx.) per day and supported him which is my responsibility being insured to help them in sorting out the case timely.

On 9th July 2015 representative from M/s IAR Insurance Surveyor & Loss mailed me a consent letter to provide them scanned copy, till that date I do not have the number of any officer of M/s HDFC on 9/7/2015 I got the number of Mr. Baljinder from M/s HDFCERGO and discussed the matter with him but he also not replied satisfactorily regarding the failure in timely settlement and charges tobe borne by them regarding to parking/estimation and of pvt. vehicle, at last on 14/7/2015 he said sent the scanned copy of consent letter in the format as you wish, which I did on the very same day.

After going through all of the above I made a complaint with [protected]@@HDFCERGO dtd. 13/7/15 and they provided a no. 11963346 for future tracking & corresponcence and in their revert mail promised to resolve the matter within 2-3 days but they did noting even not replied to my grievance.

A complaint was lodged on 16/7/15 with grievance cell of M/s HDFCERGO with a copy to your goodself. In their reply dtd. 17/7/15 they also promised to make reply within 2 working days (two working days were 17/7/15 & 20/7/15) . Two working days lapse yesterday i.e. 20/7/15 but today in place of replying in a proper way you are demanding the signed documents from me. At the time of purchasing lot o[censored]nbelievable and huge promises were made by the insurer and the seller i.e. M/s Hyundai in their “HYUNDAI ASSURANCE NOTE” promising to support till end, but only on papers not in practical.

On one side I have lodged complaint with GRIEVANCE CELL OF M/s HDFCERGO on the other hand Mr. Baljinder is pressurizing to sort out the case by sending the documents according to them through Mr. Ritesh Gupta of M/s IAR Insurance Surveyor & Loss, now by you. How they can do so? Through the act of insurer I am very much grieved.

Vehicle no. UP13AL4336 is my first vehicle and I have emotional touch with it as it is proverbial naturally, after purchasing it I first went to the grave of my Grandfather for their blessings because he cares for me too much and then to home. But this EID-festival I was without my car with whom I want to salute my grandfather’s grave as per the tradition of Muslims to visit after “NAMAZ OF EID” due to negligence of insurer.

Now it is requested to your goodself provide me for the grievance to settle the case:-
a) As I am the sufferer due to negligence of the insurer hence kindly
arrange to provide the amount which I have incurred for my day to day use by hiring pvt vehicle i.e 3000/- perday from the day accident.
b) Vehicle is with M/s Vaso Arjun Hyundai, Moradabad, they demanding Rs. 250/- per day parking charge, due to your attitude of delay vehicle is still their kindly provide the charge to me from the date of accident till final settlement.
c) My IDV value is 596183 and the vehicle purchased on 24/8/14, provide me full IDV WITH 18% interest accured on delay payment.


It is also to inform you that for my and family day to day jobs I am regularly using pvt. vehicle, hence requested to kindly settlement the case on priority, because M/s HDFCERGO has not followed their words. Due to the irresponsibility nature of yours I am regularly suffering/harassed and suffering with mental agony for which I may claim if not settled soon.

Warm Regards,

Qazi Raghib Alam