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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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parth
from Rajkot, Gujarat
Aug 7, 2015
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Address: Valsad, Gujarat

Dear sir, Name: Partha K Banerjee, Address: RBL-64/764, chanod colony, GIDC, vapi. Mo: [protected], Bank account No; [protected] umbergaon, Dear sir/ Madam, I am partha k Banerjee, a customer for HDFC bank Ltd, Bank account No; [protected], umbergaon, from last 5 years, Above my account have to maintained from last 5 years with good balance. I am a customer for HDFC Cradit card division, I am a customer for HDFC Home Lone division, If you go through my all bank details then you or Bank authority will see that i am not a defaulter customer at any how, The bank authority are deducted Rs. 784.81/- for due to for minimum balance maintained, No information, No intimation, within 24 hrs HDFC bank authority had deducted this above amount, Last 5 years never my balance goes to below Rs. 5000 limit, if this account will be will be maintained querterly basis, where, if querterly my balance goes to below Rs. 5000 then it is understand, but not for one or two days, It is requested please deposit the deducted amount in my mentioned account as soon as possible, We will trust on your service and resolve the issue immediatly, thanking you, With regards, partha k Banerjee
Dear Parth,

Request you to write to us with the above mentioned information at [protected]@hdfcbank.com along with the details of the charges. Kindly mention the reference ID- TTU[protected] in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance
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    sunnyrosta
    from Bengaluru, Karnataka
    Aug 5, 2015
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    Address: Bangalore, Karnataka

    I have HDFC Times credit card. At the time of offering this credit card HDFC agent told clearly that there will not be any membership fee on this card so I availed the card. Now HDFC is charging membership fee of Rs.1710. I wrote an email to HDFC customer support more than 20 times but they are not waiving off the membership charge. HDFC is a biggest thief and Robber in banking sector. They just give rubbish offer and harsh customers. Very bad experience.
    Dear Customer,

    I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

    -Tejal
    HDFC Bank
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      Ninad Deshpande
      Aug 5, 2015
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      Address: Pune, Maharashtra

      Using HDFC Credit card for past 8 years, I was a happy customer till recently. My lifetime free Platinum card was upgraded to a paid Regalia card and that too without my consent. And now they are charging me Rs2850 as renewal fee. I have raised a complaint with HDFC Bank. Complaint number is [protected] and [protected]
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        sunnyrosta
        from Bengaluru, Karnataka
        Aug 4, 2015
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        Address: Bangalore, Karnataka

        I had a salary account in HDFC for my previous company. I left my company 2 years back and HDFC changed my salary account to saving account without intimating me. Now I have - 5000 something amount in the account. I would not pay a single penny to HDFC, Why it was not been informed to me. HDFC is robbering with their customers.
        Dear Customer,

        I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

        -Tejal
        HDFC Bank
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          symon
          from Bengaluru, Karnataka
          Aug 4, 2015
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          Address: Bangalore, Karnataka

          Sir/Ma'am,

          Your HDFC bank has really putted me in a very embarassing situation. I have opened the salary account with Account Number:- [protected] in your Kormangla branch, Bangalore, Karnataka. The moment my salary was credited in my account I found all my transaction modes blocked be it NETBANKING, MOBILE BANKING, ATM Withdrawl and DEBIT CARD payment. Even after making around 20-30 calls with your useless customer care my issue is still unresolved. Its really a pathetic service offered in my entire banking experience. None of your executive is aware of what actually is the problem and whenever I call them they transfer my call to some another agent and them ultimately my call is dropped of automatically. Its really irritating and now its high time. Please unlock my transaction rights as I can't bear the loss posed to me by your bank by locking me down financially.


          Dhananjay
          Dear Customer,

          I would request you to email us at [protected]@hdfcbank.com along with your account details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

          -Tejal
          HDFC Bank
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            symon
            from Bengaluru, Karnataka
            Aug 4, 2015
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            Address: Bangalore, Karnataka

            Sir/Ma’am,

            Your HDFC bank has really putted me in a very embarassing situation. I have opened the salary account with Account Number:- [protected] in your Kormangla branch, Bangalore, Karnataka. The moment my salary was credited in my account I found all my transaction modes blocked be it NETBANKING, MOBILE BANKING, ATM Withdrawl and DEBIT CARD payment. Even after making around 20-30 calls with your useless customer care my issue is still resolved. Its really a pathetic service offered in my entire banking experience. None of your executive is aware of what actually is the problem and whenever I call them they transfer my call to some another agent and them ultimately my call is dropped of automatically. Its really irritating and now its high time. Please either activate it as I can’t bear the loss posed to me by your bank by locking me down financially.

            Dhananjay
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              subodh dayma
              from Gurgaon, Haryana
              Aug 4, 2015
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              Address: Faridabad, Haryana

              I had an account in HDFC bank 3 year before that was my salary account and i left the company and now after 3 years when i opened new account in hdfc bank, i received an statement that your new account is deactivated and previous one is active but i dont want to keep that account no. i want to have the new one, and my previous bank account showing me balance of -4475.50, while that was my salary account, please help me
              Dear Customer,

              I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

              -Tejal
              HDFC Bank
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                lakhotiar
                Aug 4, 2015
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                Address: Mumbai City, Maharashtra

                Had taken Policy No. 10264731 with HDFC Standard Life which matured on 17rth April 2015 and they were supposed to remit full maturity amount basis NAV of that date. I had intimated them 2 months before that I want full redemption and they agreed. Later they claimed some annuity form is also required and dilly dallied and finally released the funds in June at the lower NAV of that date . Loss : About INR 14000. They do not reposnd and have not even sent the final account statement
                HDFC Life customer support has been notified about the posted complaint.
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                  sudhi71
                  from Mangalore, Karnataka
                  Aug 4, 2015
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                  Address: Gurgaon, Haryana

                  The customer care person created a misunderstanding for the SmartPay numbers and said that the payment has been made for few numbers. The Payment was done for numbers which I did not provide to register. when I was waiting for the clarification by mail from them, I did not pay the the EMI until clarification and they were charging me late fees and said they will reverse the amount as this was a miscommunication from there side. The amount turned from RS.4, 600 to Rs. 12000 including the late fees charges. I asked them to reverse the amount as I was paying the EMI's on time and I stopped paying the EMI's because they said that payment for numbers which I did not register were made from my card. Now they are reversing only a very small amount only. I was paying my EMI's and have completed my EMI's in April or May if they have not provided the wrong information or would have solved the problem immediately. I have mails from the HDFC customer care as proof of conversation.
                  Dear Customer,

                  I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                  -Tejal
                  HDFC Bank
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                    Gaurav.Bathla11
                    Aug 4, 2015
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                    Address: New Delhi, Delhi

                    Hello, I wanted to address my concern that HDFC bank's credit card division has debited my savings account # 03921******18947 BD block Pitampura New Delhi 110088 without my authorisation, following are the details -: Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance 31 Jul 2015 FUND TRF DM-[protected] 0 31 Jul 2015 5, 567.56 I have had an upgraded credit card (in place of my existing credit card) sent to me without any request/authorisation with INCREASED CREDIT LIMIT, to which i called the customer care and they had their team lead call me back apologising, in all the interim i was never told that this card would attract annual charges after 1 year. When i got the charges i spoke to the customer care to have it cancelled, i categorically told them that i would not pay this annual charge, although i happily paid the dues the owed to them as i never had ANY DEFAULTS ON ANY OF THE AMOUNT THAT I OWED. They have been dragging this issue for all the while, i am a preferred customer for HDFC bank and i had invovled my branch manager Mr. Shekhar Saxena in the same but in vain as he has not responded to my emails. I had cancelled, cut the credit card as instructed by the customer care team and returned the same to the credit cards division in Chennai. HDFC bank working ethics are degraded to the fact that they are debiting/accessing their customer's saving account without their consent. Moreover i had written several emails to the grievance cell and they keep telling me to wait for 6 working days and then again for 7 working days. I seriously doubt their diligence in returning my money and fixing the issue. Gaurav Bathla [protected]
                    Aug 04, 2015
                    Updated by Gaurav.Bathla11
                    Following are the reference number through various channels that i contacted them.

                    Reference No.: [protected] - Preffered desk

                    RE:'HBL=[protected]' HDFC Bank Credit Card Payment, [protected] - priority redressal

                    [protected] - priority redressal
                    Hello I wanted to address my concerns that on 18/09/2020 there is a cash withdrawal transaction that was not done by me it's just a fraud by hdfc bank with name FUND TRF DM - 489377XXXXXX9266 OF RS - 1647 please try to resolve my case and it's just a fraud withdrawal by hdfc bank
                    Hi, this is BHUVANESWAR, my HDFC savings account amount holded rs.5227.00 and it has been debited on 28/05/2021 with out any exact reasons...in the statement showing FUND TRF DM...

                    Kindly let me know the reason for debiting the amount.

                    Regards
                    Bhuvaneswar C
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                      Vikash Kumar
                      from Patna, Bihar
                      Aug 4, 2015
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                      Resolved

                      Address: Bhojpur, Bihar

                      Bank ke Emp. & Branch Manager Har bar jhuth bolte hai. mere family member ka family a/c bolkar saving a/c khol diya. ab baat karne par galat galat bolte hai. sabhi apne se niche ke staff ko dosh dete hai. yaha tak ki branch manager bhi. har baar visit karne par inka jawab alag alag hota hai. bahut hi fraud bank hai.
                      Oct 20, 2015
                      Complaint marked as Resolved 
                      solved my complain. My Account problem solved by bank and inform me. my account maintenance charge is refunded. Bank call my number and inform me your familly all account is joint to family account. I am very thanking you. I am suggest to my friend and other people for problem. thankyou.
                      Dear Vikash,
                      Regret the unpleasant experience you had with our bank. Request you to write to [protected]@hdfcbank.com along with your card and contact details, complete address of the branch you visited and ref ID-TTU[protected] in the subject line. Will get back to you on priority.

                      Anay
                      HDFC Bank
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                        manju019
                        from Pune, Maharashtra
                        Aug 3, 2015
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                        Address: Mysore, Karnataka

                        I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 250715" ctagery. This catagery is for demat account. If i dont have demat account how can this deduction is possible from my account no? My Balnace: 19.42 Rupee Now: -111.68 Rupee [protected], MYSORE, KARNATAKA Please do the needful.
                        Dear Customer,

                        I would request you to email us at [protected]@hdfcbank.com along with your account/card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                        -Tejal
                        HDFC Bank
                        I have also penalized for 115 Rs. fort ADHOC STMT CHGS INCL ST & CESS...pls do the needful

                        Datta Khansole
                        I have also penalized for 115 Rs. fort ADHOC STMT CHGS INCL ST & CESS...pls do the needful, Baramati Maharashtra
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                          pankaj7750
                          from Noida, Uttar Pradesh
                          Aug 2, 2015
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                          Address: New Delhi, Delhi

                          In this connection, it is submitted that I opened my bank account at HDFC Bank, Jangpura Branch, ND-14 approximately eight month vide account no [protected] and customer I'd is 52628677. The Authorized representative / executive of the bank Mr. Ashraf told me that it's a zero balance account, that's why I opened an account to Rs. 50, 000/- because it is the zero balance a/c. Thereafter, I made many transactions from the bank. However my balance became low and I found that the bank has deducted my Rs. 2500/- due to low balance. On 22 April 2015, I deposited Rs. 18000/- and again the bank has deducted my Rs. 3000/- due to low balance. Thereafter, I contacted the bank and stated the Branch Manager Ms Shalini Malik that your executive has told me that this is zero bank a/c so why did your deducted money in my a/c for the reason of low balance. Further, Ms Shalini Malik, Manager told me and promised me that you deposit Rs. 1.00 lakh and after the deposit your deducted amount will be refunded. I made complaint on 23.04.2015 at the site of the bank i.e. [protected]@hdfc.com vide complaint no. MUMC[protected]. After the complaint again Ms Shalini Malik advice me that if you will not deposit Rs. 1.00 lakh your deducted amount will not be refunded. Therefore, as per direction I deposit Rs. 1.00 lakh. After the deposit of Rs. 1.00 lakh the manager has told me that within one month your all deducted amount Rs. 5500/- will be refunded. But the same has not been refunded till date. I have made complaint for several times regarding the same to branch manager Ms Shalini but she always says wait, wait and wait. Therefore, you are requested to kindly refunded my amount and take necessary action against the bank / officials because they have misguided the customers.
                          Dear Pankaj,
                          Your email has been received by our principle nodal officer. They will respond to you shortly.

                          Anay
                          HDFC Bank
                          none of action has been taken till date
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                            Subhakarthik Arumugam
                            from Madurai, Tamil Nadu
                            Aug 1, 2015
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                            Address: Chennai, Tamil Nadu

                            I called customer care from my mobile number [protected] to get clarity on the Annual fee, Joining fee and other applicable charges. I was asked to wait by the customer service representative till he gets me the details, I waited for 15 mins and the call got disconnected. This happens every time I try reaching customer care.
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                              rajputmailbox
                              from Delhi, Delhi
                              Aug 1, 2015
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Dear Sir, I opened a bank account from Noida, Sector-61, Shopprix mall branch. I received my welcome kit on 31 july 2015. My welcome kit is missing the following important items and i can't do anything without these important items for my bank account: Missing items are : 1. Welcome letter ( It has the customerid) 2. ATM cum debit card. The bank official missed welcome letter and atm card to put in my welcome kit. Kindly short out this issue asap. My trust has already gone with HDFC bank for suck kind of mistake. My details are: Mo: [protected] Name : Pankaj Kumar Bank Acc; No: [protected]
                              Aug 02, 2015
                              Updated by rajputmailbox
                              Yes, The welcome kit was properly sealed and it is missing important items like welcome letter and debit card.

                              Kindly take action against HDFC branch of Shopprix Mall, Sector-61, Noida and take action against employee responsible to send my welcome kit.
                              Please take action to avoid such mistake in future.
                              Dear Customer,

                              I would request you to email us at [protected]@hdfcbank.com along with account details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                              -Tejal
                              HDFC Bank
                              Sir I have a car loan account no. 44069110.
                              My monthly EMI is 13050. I want details about loan. Please send me a Welcome Letter on this email [protected]@gmail.com.
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                                pardiip
                                from Jammu, Jammu and Kashmir
                                Aug 1, 2015
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                                Address: Pune, Maharashtra

                                HDFC again did a fraud. Amount of rupees 7215/- deducted from my account without informed me. I called customer care[protected]Alima) and Anand(MGR) who doesn't know how to mange things and he said we can't do any thing Please contact Credit card Dept. Called customer care(Rupali) got the same response. Favorite lines of this Bank: We don't have data. we can't do anything. No one's account is safe with this bank. it is a HDFC(Big group of frauds!!!) HDFC deducted amount for The card which I deregister 4 months ago from my account. I have so many questions in my mind and they don't have answer!! will go to any level to let down these people.
                                HDFC,


                                I just need a small favor, Please give me in written :the amount of Rupees 7250/- that you have charged/deducted from my account is right and there is no ambiguity in it. Also you have rights to deduct money from any Bank Account holder without giving any notice.


                                I'm not facing this issue for the first time so I decided, I will be not only filing a case in Consumer Court but also highlighted it to the RBI general Body to show what type of Moral Outbreak has been followed by HDFC bank.


                                Pardeep
                                Dear Customer,

                                I would request you to email us at [protected]@hdfcbank.com along with your account/card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                -Tejal
                                HDFC Bank
                                Hello,


                                I deregister my credit card 5 months ago but still they charged me on the outstanding amount. I asked the details for the charges but nobody gave me any useful information. all they said is check your emails.


                                without giving any notice they leaned a amount of 7250/- on my SALARY account.


                                I had serval emails and phone conversations then I realized that the bank only think what is best for his self not for the customer. I have already paid rupees 7250/- to HDFC.


                                HDFC did so many things wrong to me. I had never ever a problem to pay the charge but wrong thing is I paid you which I have never spent on this card.


                                I'll go for the closure of this account and also I raising this application to the consumer court how HDFC blackmailed me for the money.


                                it's pathetic to see that the bank and the credit card Dept. has no collaboration when any information is asked. How ever when an amount has to be deducted there is tons of collaborations.


                                Thanks,


                                Pardeep
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                                  mahima gambhir
                                  from Mumbai, Maharashtra
                                  Jul 31, 2015
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                                  Address: Haridwar, Uttarakhand

                                  Dear sir


                                  I am taking the classic assurance 3 policyin your haridwar branch at 25-march-2015.but when i taking this policy that time i am sigen on my document and and company propsel foam and when we get policy document Mr.Hariom -[protected] miss guide me and say me that is not POLICY BOND HE says me your policy bound will reached me after some time so i not submit cancel request for widrawal this policy .and when i contact in branch then i know that is policy bound and my policy free looktime expire .please help me to get my policy amount.becouse u company miss guide me and copy of my sigen so i want widrawal my amount .
                                  please help to get my total amount witch i deposit

                                  thanking you
                                  my all policy detail given bellow

                                  1 Mahmima Gambhir[protected]
                                  2 Gramihma gambhir[protected]
                                  3.Subh Gambhir U/G Gulshan Gambhir[protected]


                                  Regards
                                  GULSHAN GAMBHIR
                                  VASHNU GARDEN HARIDWAR
                                  [protected]
                                  [protected]@gmail.com
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                                    CA. Sandesh Shetty
                                    from Bengaluru, Karnataka
                                    Jul 31, 2015
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                                    Address: Bangalore, Karnataka

                                    Respected team, My Self Sandesh B Shetty, chartered Accountant in profession. My complaint is that i have booked my flight ticket from Bangalore to Mumbai on 30th March 2015 but unfortunately i have cancelled the same and I requested for refund but till today refund is not received despite of repeated request and mails, details are as below- HDFC Bank SmartBuy Ref No : [protected] Goibibo Ref Number: TUAJ66GDX Booked Request ID : GOFLD4de6a[protected] Booked on : 30-03-15 Refund details are as below- Booking ID: TUAJ66GDX Booked on: March 30, 2015, 1:40 p.m. Refund Processed Dear Sandesh, Please note that your refund has been processed Refund amount would be credited in your bank account within 3-5 working days. Refund Details: Booking Amount Rs.2264 Refund Amount Rs.1426.0 Refund Date Bank Reference No None Till today no refund is processed
                                    This is a fraud company. Don't use HDFC Smart Buy services.

                                    Friend, I too faced similar issue. Have you got refund?

                                    My Issue:-
                                    Ticket Abort and refund amount not credited
                                    I have booked a flight ticket on 01/07/2015 from Hyderabad to Bangalore for Journey date 16/07/2015 through HDFC smartbuy (Goibibo Partner). But the same had been aborted from Goibibo.

                                    Many times I call & e-mailed to smartbuy, they only says wait for 48-hours more for crediting the amount in my credit card account, till now no refund received. No e-mail from smartbuy I have received yet too.

                                    The HDFC smartbuy flight ticket booking reference no is - [protected]

                                    Regards,
                                    Mohanraj S

                                    Regards,
                                    Mohanraj S
                                    Dear Sandesh,
                                    Please confirm if the transaction was done using your HDFC Bank Credit Card or HDFC Bank savings account. In case of your Credit Card, please provide us the last 4 digits of your Credit Card number and your mobile number. In case of savings account, please share your 14-digit account number or customer ID. You can also write to us at [protected]@hdfcbank.com with the above details along with reference IDTTU[protected] in the subject line. Will check and update you on priority.

                                    -Tejal
                                    HDFC Bank
                                    Dear Tejal,


                                    The transaction done through HDFC credit card and last 4 digit credit card number is 7315 and telephone Number is [protected].


                                    Thanks at least some one in the HDFC responded this querry.


                                    Regards


                                    CA Sandesh B Shetty
                                    hi Sandesh,

                                    Got your refund?

                                    ~Siva
                                    Hi Siva,

                                    No Till Now not received and lost all hopes of refund... by the way HDFC is biggest business leader in India right? for them my refund is very small amount but still they are playing cat n rat game!!!

                                    Regards
                                    Sandesh
                                    I have made ticket on 8 June 16 using Smartbuy and later got cancelled due to airline. I got confirmation email from Goibibo (smartbuy) but money is not refunded in my HDCF account yet. sent many email to smartbuy customer support but there is no response.. below is booking details. little worried now what to do as spoke to may time with Goibibo and they confirmed that refund initiated to smartbuy.

                                    ​HDFC Bank SmartBuy Ref No : [protected]
                                    Goibibo Ref Number : NSGUYT4ST
                                    PNR : UYT4ST
                                    Booked on : Wed 08 Jun 2016
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                                      hunny malhotra
                                      from New Delhi, Delhi
                                      Jul 31, 2015
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                                      Address: New Delhi, Delhi

                                      i received so many calls from hdfc life insurance [protected], [protected], [protected], [protected] these no. and some one called me and abusing me all the times, i said i'm not interested in your product then the guy call me again and again and abusing me all the times, I'm completely irritated. kindly do some thing and take the action against o[censored]nwanted calls.

                                      thanks and regards
                                      hunny malhotra
                                      [protected]
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                                        vineetjain1986
                                        Jul 30, 2015
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                                        Address: Kolkata, West Bengal

                                        This is to inform you that i was holding a credit card of hdfc bank from february 2015. At the time of taking card they have informed me that there are no hidden charges but if you don't pay within a period you have to pay intrest But on march only they have send me a credit card bill by charging finance charges over due charges late fee charges and all and when i complained they said they cant do anything regarding this. So i said i cant pay ungenuine charges they said me you have to pay the charges. so after some months they said you may do settlement so i done the settlement. But i was not at fault anywhere so i want my civil score should not be degraded. its a reques from my side but if you degrade just by hearing hdfc banks so it would be highly injustice for me.
                                        Dear Customer,

                                        I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                        -Tejal
                                        HDFC Bank
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