HDFC Bank Complaints & Reviews

Hi, My name is Pritam Singh.Today here i am disclosing the real fraud of HDFC bank.Which is just not a bank its a bunch of thieves who is just simply eating their harden money of people like me.i took one life insurance policy from HDFC life insurance on July 2014 and lator.Due to the market feedback i have decided to not to continue with the bank so i asked for cancellation .But till now i have not received anything from them they have just eaten my money and everybody in the branch also all cheaters they doesn't have even answer to tell me .Now they are not responding of my calls.now i am going to close all my account from HDFC bank and services for myself and my company and going to take legal action against these many following people including branch people. Branch Address : Green filed Faridabad, HARYANA, 121003 Branch cheaters : Umesh :[protected] Jitender: [protected]. After this the next voice would be from my lawyer. Thanks Pritam Singh M : [protected]

Respected SirMadam,
This Is Vsp Kannan
From Madurai. I Am Proprietor Of Solamalai Wheels Group Of Companies. I Have
Purchased HDFC Life Insurance Policy through Indian Bank Madurai Paid for 3 Year’s.
Now I like to Withdraw My Policy So I am approach Bypass Road Madurai Branch. But
Branch Manager Mr.Mahendiran Treated To Very Harshly, Not Even Arrange Customer
Seat. I am Totally Disappointed with Your Staff (Madurai Bypass Road branch) behavior.
Waiting for your immediate action regarding this mater

With Regards,

VSP Kannan
[protected],
Madurai.

cc no:[protected]
holder name:m n hemadri
contact no:+91 [protected]
For last 3 years iam using the cc without any issue i use to making the payment at the due dates
but now for past 3months i loss my job so i cant pay at time, but some
people coming from recovery dept and talking very badly if iam not in
home they are harresing to my wife now she is in 5monyh pregnancy if any
thing happen Hdfc bank is the responsible then i will be make big issue
in media.My
requiest is i need some time to pay the amount my limit is 20, 000/I
cant pay in one short i can pay a monthly as Rs.500/max you please sort
out my problem.we are so depressed hdfc people are making me to commit
suicide every day we losing our health.

I am a 5+ yrs old credit card holder of HDFC. This month I got a late fee and a finance chg on my account and I do not understand why as I dropped the cheque in advance.Icalled up the customer care and they said that they do not have any access to a customer's account details and I need to write an email to'customerservices.[protected]@hdfcbank.com' and I did so explaining my problem on 18th April but got no response. I sent them a reminder on 20th..stillno response. Today I sent another reminder but no response at all. I am really unhappy with the way they put unwanted charges and then do not respond to emails or help over the phone. Kindly help.

Hi This is mohammed abdul moize, On 15th There is a false transaction happened in Debit Card. Rs. 842 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. Today i.e. on 21th morning when i visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use HDFC Bank because i feel my money is Tried contacting your customer service but no one answered. Kindly look into this case and get it resolved ASAP. Hoping for a prompt reply. Regards, mohammed abdul moize

Hi, I have a saving account with HDFC Bank. Recently, in the name of third party cash transactions at non-home branches, bank has deducted amount of Rs. 112.36 thrice for the cash transferred to my saving bank account in the month of august. The response given by customer care says that "...to deter indiscriminate deposits anywhere in the country at non home branches and to offer the service in a controlled manner, transactions are permitted at non home branches at a nominal charge. Third Party cash transactions (deposits and withdrawals) at any other branch (other than where your account is held) through teller counters would be accepted in Savings accounts up-to a limit of Rs.50, 000 per transaction per day. This service would be offered at a nominal charge of Rs.100 per transaction plus applicable taxes irrespective of the amount deposited/withdrawn." However, this was never intimated earlier and is not as per RBI rules...other banks donot follow these kind of hidden charges on cash transactions. Also, it means that anytime if someone deposits cash my account will be charged by Rs. 112.36 which is ridiculous for a bank of stature like HDFC. Please someone respond and address this matter asap. This is something with which every single customer of HDFC would be feeling cheated and as a loyal customer I am really feeling uncomfortable now. Please let me know for any details required and credit back the amount deducted asap. Thanks, Dimple

Dear Sir, i have applied for blank cheque book 15 days back but still haven't received the same. I made a contact with the courier company who are saying that they have delivered it back to the bank as they were unable to find the address. this is to bring to your kind notice that the courier company is inefficient in their job due to which i haven't received the cheque book in spite of being present at the given address which was clearly mentioned to them. please take necessary action

Dear Sir, We regret to inform you, we had surrendered our policy no. 11543209 on 15.4.2015.The policy value was Rs. 13, 06, 958.02 as on the date of surrender, how ever we have received only Rs. 12, 97, 558.79 ?????Our balance payment of Rs. 9399.23 is still payable to us.Kindly reply us.

My cancel policy[protected] cheque not received till date HDFC LIfe Insurance Mahveer Marg Branch jaipur, But, Cheque is delivered jaipur branch on dtd 13 Apr 2015 Received person Mr. Yogesh kimar. AWB no. [protected] Payment No. 6482504. HDFC LIfe Insurance Mahveer Marg Branch jaipur, says payment not received and Mr yogesh kumar person is not work in branch. Plz help me to find my payment Regards Manoj Kumar Sharma (M) [protected]

My Policy number is 17501075 and purchased from Mr. Vinay Rawat ([protected]) and paid Rs 25000/- against Halfyearly Premium, he said that you will be eligible for Loan of Rs 5, 00, 000/-. But now he saying that this scheme has been withdraw and we will not provide loan. Then I am applied for cancellation on 10th Apr 15 but your bank has denied for cancellation, bank is saying that your 15 days free look cancellation period has been lapsed so can't cancel. I am received documents on 25th Mar 15 and applied for cancellation on 10th Apr 15, total days are 16. So i am requesting to HDFC Life please cancel my policy and refund my amount. I am very old customer of HDFC so I could faith on HDFC for that bank will refund my amount. Thanks & Regards, Tripuraru Kumar ([protected])

Policy Number 14282540 is currently in lapse even though I have made all payments including what was due last year. Mr. Praveen Singh who was the Manager at Gandhi Bazaar Bangalore branch last year confirmed that he withdrew the premium amount of Rs. 1, 00, 000 on[protected] and transferred it to policy - MC issued[protected]. I have been following up since February 2015 when I got to know about the issue. Mr. Abraham Binoy stated that missing DD was found and Praveen Singh will contact me but I have not heard back, also contacted Mr. Pradeep Hedge current manger at Gandhi Bazaar Bangalore. Investigate ASAP.

This is regarding rampant fleecing by HDFC bank in the name of non-opertional DMAT account. I opened my account way back in 2004 and have been an active customer since then. HDFC representative opened DMAT account of mine despite my repeated pleas that I never dealt with shares etc. He persisted and convinced me by promising that no charges will be deducted.While going through my 2014-15 account statement I was shocked to see that HDFC bank has debited Rs. 561 from my account in the name of DEPOSITORY CHARGES. After careful perusal of my all previous years statements I found out that each year the same practice had been followed. I never transacted even a single penny in DMAT. 1) Your representative fooled me by claiming that DMAT account is free of charge. Now local HDFC bank authorities told me that it was only for the first year of account opening. 2) Secondly why can't bank guide me not to maintain DMAT if no transactions are being made for the last 11 years ? This amounts to trapping the gullible customers to extract money. I want all my DEPOSITORY CHARGES be revered with immediate effect otherwise I will be constrained to move all the possible forums.

Rs 842.70 deducted as DEPOSITORY CHARGES which i am not aware of. i read the comaplints here at this happens if one uses demat account. i have not activated Demat acount and my account is salary savings account. HDFC bank also deducts amount rs 2 to 5 for money transactions. but now i am seriously concerned about my 842rs which is deducted with no proper explanations.

Hi, I am Shibasish Nandi from Bhubaneswar, Odisha. I am using HDFC Titanium edge Credit Card ending ****2138. One day I got a call from HDFC Bank sales executive whose Name is Mr. Sanjib Roy and he called from HDFC Bank West Bengal. Initially he told me the following  Your Credit card has a lot of offers.  You can get discount on every purchase of online sites (e.g. Flipkart, Amazon etc.) and top stores (e.g. Reliance Super Mall, Shopper Stop etc.).  The above is always with your card that means you will get discount life Time on your credit card.  The Credit card will be life time free. There is no, one time Charge will be taken from you per year.  To avail this you need to take a Health Insurance and a Life Insurance from HDFC ERGO.  The Premium (i.e. around Rs.527.00) will be deducted per month from your credit card for two years. After hearing the above, I told him, I don’t need any Insurance as I have everything. He told me, Sir don’t worry about the above premium, it just a security deposit kind of thing. If you will not claim anything in the coming two year the whole premium will be returned to your credit Card again. After much dilemma I finally agreed to take the above Insurance by thinking such discount offers etc. I also asked him please send me a written document which states that the above offer will be valid for my credit card life time. He ignore the above statement sometime but when I asked for written document frequently in the conversation, he told me it will take around three months to prepare the written document of the above offer. It will reach you in three months. After that they have deducted Rs. 11070.00 from my credit card. Now I am giving premium of Rs.527.33 per month. The Policy Number is [protected] 000. The sales executive also provide me his office Number[protected] and told me that I can reach him any time in office hour whenever I face any issues regarding any discount on my credit card. Now the Real Fact of the above things: Currently I am not getting any discount from my credit card on purchase from online sites or Big stores. And that person has given me false promises and now he is not picking the above phone number also. HDFC Bank and HDFC ERGO are cheating their customer and sale their product by giving false promises. In Short they are Fraud Company. Now I want my money back in my credit card and I don’t want any insurance from HDFC ERGO General Insurance Company Limited.

People be aware that there will be a 2nd ECS redeposit done by HDFC in case if the first ECS bounce. NO customers are educated about this details and the customer end up paying fine charges twice for both HDFC and your bank as the ECS Return charges. When I called the customer care I was told to pay via Overdue payment option. But please do not do it, if your first ECS bounces. All you have to do is maintain the ECS+Charges amount in your account and the HDFC does a 2nd ECS. before the 2nd ECS, even if you make an online payment, ITS NOT VALID. and IT WILL NOT BE REFLECTED in your loan account that you have made the payment, So by this, you end up paying fine charges for HDFC twice and your Home Account twice (ECS return charges). I suggest you NOT to goto HDFC in any case. From what i suffered, i am going to pre-close my loan and goto a Govt. Bank. lesson learnt - be vigilent on all the terms and conditions when you avail the loan.

Respected sir, I am an account holder of HDFC Bank B-5 ASHOKA NIKETAN MAIN ROAD VIVEK VIHAR DELHI-92 BRANCH CODE 0193 sir i have send new cheque book request/or personally visit to service branch at ashoka niketan and meet ms.PRENA BHATIA customer care section regarding cheque book issue submitted three time request from duly signed by me as on 5th march i have round to round service branch for last one month. sir i request to kindly help the concern matter because I have not paid my insurance bills/school fee/utilities bill with out cheque book. with warm regard's RAVINDER KUMAR KASHMIRA A/C NO.[protected] HDFC BANK CUSTOMER PHONE NO.[protected] MAIL: [protected]@gmail.com

I have a bank account in HDFC BANK, I am using the locker for more than three years, it was 750 rupees last year now they have deducted 7000 + 856(tax) moreover without intimation otherwise I could withdraw everything from bank. Khanna Branch HDFC Bank STATE PUNJAB Vinod Kaushal

Dear Sir, This is in regards to my savings bank account with HDFC BANK, NEW FRIENDS COLONY, NEW DELHI branch with account, in the name of MANSI WADHWA where I am having locker facility of SMALL SIZE with locker no#468 and was also an ex employee of HDFC BANK in the same branch. Every year when I was part of the organization, the charges levied were Rs.1000 annually for the locker facility and on leaving the bank, these were revised to Rs.2000 annually. However on 2 April, contrary to earlier practice, my savings account was debited with RS.5000, which came as a big surprise, as I had got no letter, no intimation, message or email regarding any of such upward revision of charges, and without my consent this amount was debited. On cross checking this with my bank statement, I discovered, that aforesaid amount was relating to locking services for which I was earlier paying less than 50% of the revised amount.. I would like to further add, that I have not even got debit alert message for RS.5000 despite my insta alert facility is activated. This is something which I am not ready to suffer loss at all. I want your intervention and support and get my excess amount refunded I am no longer inclined to continue with such services which are not ethical on service standards. I have approached HDFC BANK NFC branch recently and was confirmed by Branch Operations Manager(BOM), that the charges were revised, however my only submission here is that if any revision of charges happens, there has to have notice, letter or any information to customers but no bank can levy any such unwanted charges without pre information to customer. I have also asked the concerned BOM to show me the relevant details or letters of communication, but was told that she doesn’t have any relevant proofs and also mentioned that these are lengthy procedures to get into detail. She also proposed me to surrender my locker and said only for this APRIL month charges will be levied and for rest amount debited this will be refunded back on pro rata basis to me, However, with reference to FAQ’s stated on the bank website, it is clearly mentioned that if lockers are surrendered during financial year then excess amount debited will not be refunded. I myself is a banker and know how our operations and things work so all those clarification given by the bank representative were of no use to as long as my financial loss is not repaired or reduced. Hence, in a nut shell, I would like to confirm that I will not be responsible for paying the additional charges revised, without my prior knowledge and consent and would request concerned authorities to help me with immediate resolution to this issue and credit my account with excess amount charged on priority basis in order to avoid any further escalation of this matter. Solicit your timely response on this issue so as to take next actions in accordance to the same. Kindly assist me in this regard. I look forward to hearing from your side at the earliest possible. Thanking You Mansi Wadhwa [protected]@gmail.com

I had done a mobile recharge through my net banking on 13th April'15 Rs 100/-. But balance not got the recharge no. and balance also deducted from my account. Kindly required you please reversal my Rs 100/- to my account as soon as posible. My Name-Suranjit Das, Contact no [protected]

Respected sir, My name is Mayur A Mewada, 169 Vishal nagar, nr, New Yogeshwar Society, Isanpur, Ahmedabad. I am HDFC bank’s credit cards using since last six year regular. My card no is : [protected]. Now last month I don’t get invoice and any information of my uses and bank don’t send any letter of invoice and reminder so how can I pay payment. i have pay complete payment o[censored]ses without proof with interest and late payment fee. So we request to you please revert interest and late fee so I can use feel free HDFC bank’s card otherwise I will pay and stop the card. Every time I have told on telephonic discuss please send hard copy of invoice. Don’t send email because I do not use it. Regards Mayur Mewada.