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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1407

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R
Rabhishek Abhishek
from Chennai, Tamil Nadu
May 3, 2015
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Address: Chennai, Tamil Nadu

Yesterday I transferred an amount of 5000 Rs from my hdfc bank account to my brothers South Indian Bank via internet banking, but my money got debited from my hdfc account but the beneficiary didn't receive it I got a message saying the following: "Your fund transfer for Rs. 5, 000.00 on 02-05-15 is timed out. Please check with your bank(IMPS Ref no.[protected]" Please help me out I'm in a urgent My account number: [protected] My contact number: +91 [protected] From . Arun Goutham.
Aug 5, 2021
Complaint marked as Resolved 
Dear Customer,
Kindly note that we have received the TCC (Transaction Credit Confirmation) from the beneficiary bank on 04/05/2015 that the funds have been credited for the below transaction. Please liaise with the beneficiary bank with regard to the status of the IMPS transaction.
-Anay
HDFC Bank Customer Assistance
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    H
    haritha.b
    May 2, 2015
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    Address: Hyderabad, Andhra Pradesh

    I have taken a forex card on 15th of april 2015 and when i used this card to withdraw money from a bank of america ATM the money have been deducted but i dint receive any cash. However it has been reflected in the bank statement that my balance is 683$ later but when i try to withdraw my money next week it shows only 83$ as balance and online statemnt shows that i have withdrawed money which i dint.
    +1 photos
    Dear Haritha,
    Request you to write to [protected]@hdfcbank.com along with your card, contact details and details of the transactions. Kindly quote the ref ID-TTU080515-6 in the subject line. Will take up your issue on priority.

    - Anay
    HDFC Bank Customer Assistance
    I have contacted the concerned person and the problem was solved in a day. Great customer service
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      chaterjis1
      May 2, 2015
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      Address: Mumbai City, Maharashtra

      I was recently in India and found myself a victim of high crime by the HDFC Bank in Mumbai and Kolkata. During my stay, I watched your channel putting out some fraud and cheating news based on your investigative journalism. I was impressed by your presentation. I am now turning to you for help, if you are willing to look into this major cheating case by HDFC Bank. They have stolen about Rs. 1.5 Crores from my Fixed Deposit investment in this bank. If you would like me to provide full details, kindly let me know. Thanks. I shall also furnish you the forged documents and details when I hear from you. Warm regards. Samar Chatterjee
      Dear Samar,
      Please write to [protected]@hdfcbank.com along with your account details and contact details. Kindly quote the ref ID-TTU080515-7 in the subject line. Will take up your issue on priority.

      - Anay
      HDFC Bank Customer Assistance
      I have already done that since March, 2015. All I am getting are lies and fabrications from the HDFC Bank and hiding the evidence of forgery and cheating.
      HDFC BANK does not provide customer service, nor does it resolve problems it creates. Its primary Motto and Vision is to cheat customers and pad its profits, so that it can cheat more and more customers.

      Here is my story and how this bank ripped me of[censored]sing the most despicable forgery and fraud :::

      https://samsafe.wordpress.com/2015/05/16/hdfc-bank-paragon-of-cheating-fraud/?pr...
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        D
        dayanand Vishwakarma
        from Mumbai, Maharashtra
        May 2, 2015
        Resolved
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        Address: Gulbarga, Karnataka

        Account No. [protected] My Name: Dayanand Vishwakarma Complaint Reference- C/12032015/36970 Dear Sir, I'm followup with the Branch and customer care that amount of Rs. 2000/- which was tried to withdrawal from HDFC ATM Near Check-post Aland Road, District Gulbarga. 12/03/2015 12/03/2015 05002 ATM WDL/[protected][protected]MPZ01312 2000.00 4944.00 CR Our Central back people saying we have already given complaint to HDFC bank but they have rejected. On 11.03.2015 i have done two time translation one in the morning from bank of india which was received Rs. 2000/- and second one in night 11.03.2015 time 10.14 PM which was not received Rs. 2000/- and reflecting in my account statement on 12.03.2015. Kindly help
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        Dear Dayanand,
        With reference to your complaint regarding a debit placed on your Central Bank of India savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds:

        1. Submit a complaint /dispute letter with Central Bank of India branch where you hold the savings bank account.
        2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status.
        3. If the transaction stands invalid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

        - Anay
        HDFC Bank Customer Assistance
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          vermakalp
          from Shimoga, Karnataka
          May 2, 2015
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          Address: Lucknow, Uttar Pradesh

          Dear sir i had applied a credit card of hdfc bank and received the same on 2 day before since then i have made calls at give numbers for customer care [protected] and [protected] first of all, that numbers are chargeable and there r too many recorded messages come before talk to cutomer care person after 4 minutes when we got ringtone for person to talk then suddenly call disconnected and hence we can't talk to any person kalp narain verma [protected]
          Aug 5, 2021
          Complaint marked as Resolved 
          Dear Kalp,
          Regret the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with your card, issue and contact details. Kindly mention the reference ID-TTU080515-9 in the subject line. Will take it up with the team concerned and revert to you.

          -Anay
          HDFC Bank Customer Assistance
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            P
            PathankPreeti
            from Mumbai, Maharashtra
            May 2, 2015
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            Address: Mumbai City, Maharashtra

            Dear Consumer Complaints Team, Following is my complaint I have transferred (through IMPS) Rs. 10, 000/- via my Account with HDFC Bank Ltd to a beneficiary of Punjab & Maharashtra Co-operative Bank (PMC) Ltd. There was time out (Ref No.[protected] and hence there wasn't successful Transfer of the Funds but the money got debited in my Account. I immediately raised complaint with HDFC Customer Service when the funds weren't credited back to my account in 3 working days (usual practice). I have been following up since then but to no avail. I have subsequently raised another complaint with the bank but still there is no fund refunded. Following are the complaint numbers I have raised with HDFC Bank: - MUMC[protected](COMPLAINT NO OF HDFC) MUMC[protected](COMPLAINT NO OF HDFC) Please take up my case with the Bank and provide me resolution to get out of this agony. The money transfer was through IMPS, needless to say how much important it was for the beneficiary.
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              I
              itsamsoni
              from Hampi, Karnataka
              May 1, 2015
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              Address: Valsad, Gujarat

              Dear Sir/Madam, I have taken a hdfc life insurance policy No. 17240633 on 15/12/2014. I was frequented by authorised hdfclife personnels for taking a policy. After having taken the policy some five months back i have still not received the hard copy of the policy certificate as of date. I have been frequently calling on No's [protected], [protected], [protected], [protected] who used to frequent me for taking the polices. But after the policy has been materialised who cares for the customer. Till date i have been receiving only fake promises. I cannot expect such responses from an esteemed organisation of the standards of HDFC. Request yourkindself to look into the matter and help me in getting the requisite policy certificate in hard form. regards. Anil Soni
              HDFC Life customer support has been notified about the posted complaint.
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                G
                Gaggasingh
                from Mumbai, Maharashtra
                May 1, 2015
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                Address: New Delhi, Delhi

                Hi, I've made a blunder by requesting HDFC to sanction loan(Home loan) for a property for which I will be getting possession after a fortnight!! These people took good 2 months to complete documentation... Now when its time to disburse amount they have new issues growing like mushrooms out of no where!! When I paid whole payment through cash, why should I give n number of supporting to you?? Ive given transaction details and on top of that my slary account is also there in HDFC. Will sort this legally! Gross laxity! Gagan
                Aug 5, 2021
                Complaint marked as Resolved 
                Dear Gagan,
                We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint.
                -Anay
                HDFC Bank Customer Assistance
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                  G
                  gopan nair
                  Apr 30, 2015
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                  Address: Kollam, Kerala

                  Dear sir/madam, I am Gopakumar .I took travel card from hdfc bank one month ago . I got atm pin number only.I would like to activate net banking. I am in Ecuador at present. What is the solution to get net banking.
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                    R
                    RAJ INDER
                    from Delhi, Delhi
                    Apr 30, 2015
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                    Address: Fatehabad, Haryana

                    Dear mam/sir My name is Rajinder Singh, I had worked in your organisation from 5feb2013 to 8march2015.my employee code was R9298.Further i state that for my future endeavours i need my salary slip so i request you to send the same on my personal email id which is [protected]@gmail.com. i will be realy oblized to you for your copration .your truly.
                    Dear Rajinder,
                    Please write to [protected]@hdfcbank.com with your employment details and complete issue details.

                    Anay
                    HDFC Bank Customer Assistance
                    Hi Pranay,


                    Please share July 2014 to November 2014 salary slip for Employee id - 128673 .


                    Best Regards

                    Awdhesh Yadav

                    Tel: [protected]
                    Dear Sir,


                    kindly share my salary slip July 2014 to November 2014 salary slip for Employee ID- 128673 .


                    Regards
                    Awdhesh Yadav
                    Tel: [protected]

                    [protected] Forwarded message[protected]
                    From: <Pranay.[protected]@hdfcbank.com>
                    Date: Thu, Jul 16, 2015 at 10:43 AM
                    Subject: Re: Fwd: Awdhesh Yadav Salary Slip
                    To: Awdhesh Yadav <[protected]@gmail.com>
                    Cc: payroll.[protected]@cnergyis.com


                    Dear Awdhesh,

                    Payroll Team shares Salary Slips.Please get in touch with them and your mentor.

                    Regards,
                    Pranay Kapur
                    HDFC Bank Ltd | Human Resources
                    RIM: [protected]

                    IMP - 1) Ecode will be generated only after Documentation is completed.

                    2) Dear Mentors Correct your Sales Officer Mapping Today and Help your Branch to achieve 100% Manning.

                    3) Please nominate your Sales Officer for Training Today ! and help create a skilled staff for your Branch.


                    From: Awdhesh Yadav <[protected]@gmail.com>
                    To: payroll.[protected]@cnergyis.com, "pranay.[protected]@hdfcbank.com" <pranay.[protected]@hdfcbank.com>,
                    Date: 07/16/2015 10:40 AM
                    Subject: Fwd: Awdhesh Yadav Salary Slip
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                      piyush jethva
                      from Pune, Maharashtra
                      Apr 30, 2015
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                      Address: Ahmedabad, Gujarat

                      Today's 11:58 am one call comes in my cell number [protected] from [protected] one telecaller is there from hdfc bank health insurance, department she pick me health insurance but I'm not interested for that finally telecoller speck bad word n disconnect the call its culture or show nature of hdfc bank reality
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear Shravan,
                      Please write to [protected]@hdfcbank.com along with the mail id from where u have receieved mail and your mail id along with contact details. Kindly quote the ref ID-TTU in the subject line. Will take up your issue on priority.

                      - Anay
                      HDFC Bank Customer Assistance
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                        shravankumar147
                        from Pune, Maharashtra
                        Apr 30, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        I don't have any credit card even I don't have an account in HDFC Bank. But i got few mails from HDFC related to credit card. I complained them online, and they said "We ask our customer to give us correct mail " . But I got another mail 2days ago. Take an Action on this Issue. Thanking you
                        +1 photos
                        Dear Shravan,
                        Please forward the email at [protected]@hdfcbank.com along with your contact details. Kindly quote the ref ID-TTU[protected] in the subject line. Will take up your issue on priority.

                        - Anay
                        HDFC Bank Customer Assistance
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                          Girish Nair2010
                          from Delhi, Delhi
                          Apr 29, 2015
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                          Resolved

                          Address: Lucknow, Uttar Pradesh

                          Hi, My name is Shruti Mehan & I took a HDFC credit card in the year 2011 and I've never faltered in my payments. I've always paid my outstanding, at times, even more than that regularly for 5 years, after which circumstances were such that I could not pay for the last 1 month. I have been telling them that I'm willing to pay but in small amounts as I do not have a job & I'm looking for one. My intention is to settle the account. But the bank officials Anand etc from Lucknow, Uttar Pradesh, have harassed me mentally!! They call me from different numbers.. [protected], [protected]. They have been troubling me by sending police at my house, obnoxious & cheap phone calls, calls to whoever relative and friends that they want etc etc., leaving me with ZERO CREDIBILITY in the society!! I really don't know what to do...no way to go, i honestly thought of committing suicide also as im super depressed & worked up because of the harassment, when my friend suggested that i should write to you directly...Please let me know if you if you can help me. I'm writing to you with a lot of hope. Thank you! Shall await your response. Regards, Shruti Mehan
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Apr 30, 2015
                          Updated by Girish Nair2010
                          Today again (30th Apr 2015) they visited my house, where my retired & medically ill parents stay & harassed them mentally, shouting in the colony, threatening & abusing! If they die because of this shock, who will be responsible??????????????

                          Can someone please take immediate action, before any mishap takes place?? Theres a person by the name of Vikas calling from +91 [protected] & has crossed all limits!!

                          Need immediate help, support & action!!

                          Thank -You
                          Shruti Mehan
                          Dear Shruti,
                          Apologies for the unpleasant experience. Request you to share your concerns at [protected]@hdfcbank.com along with your card and contact details. Kindly mention the reference TTU[protected] in the subject line. Will check and get back to you.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Chandra@123
                            from Chhutmalpur, Uttar Pradesh
                            Apr 29, 2015
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                            Address: New Delhi, Delhi

                            To, The DCP, Delhi. Sub: Misuse of my Credit card at Yamuna Vihar ATM. I Y.Chandrasekhar resident of sector -27, Noida (phone no:[protected]). I am holding an HDFC credit card with no: xxxx xxxx xxxx 2099. On[protected]:00:35:10 and[protected]:00:36:11 an amount of Rs 20, 000 (two transactions Rs.10, 000 each) had withdrawn from my credit card at YAMUNA VIHAR ATM. And then i called customer care and blocked the card, and raised a dispute complaint on the above transactions. At the time of transactions i was at my resident sector -27 noida and the card is also with me at that time. The bank team had asked to raise an FIR when i visited the nearest PS of sector 27 they asked to raise an FIR at where the transaction had happened. So i request you to please raise an FIR and send me the acknowledgement for submitting the photocopy to the bank. I will be waiting for the acknowledgement and trust in you for the justice. If i need to visit the PS to file an FIR please reply with the address of the PS which comes under YAMUNA VIHAR. Thanks for your support all the time. yours sincerely, Chandrasekhar, [protected].
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                              Lalatendu Acharya
                              from Mumbai, Maharashtra
                              Apr 29, 2015
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                              Address: Mumbai City, Maharashtra

                              Proposalpossible17446604 It just happened like this. I was an old customer of HDFC LIFE endowment plus plan. Never faced any problem while making payment of my premiums. Just forgot that i was on the giving end all along. Overwhelmed by their service (all ), i purchased one term plan online. It was a new offer from their kitty. Quite intimidating. "Your policy is just clicks away". Going by this I clicked their website on February 2015. Till now, no policy document is in my hand. No prompt reply from customer service. Its pathetic. They will respond you only if, you mention the name IRDA in your mail. May be they have installed some filters. So friends, be careful. HDFC Life is not that what it used to be. Perhaps, they are not prepared to deal with this type of borrowed idea. And look ! who are the victims: its US. Just to update i have already forwarded my reminder to Mr. Amitabh Choudhury, MD of hdfc life just 3days back but no reply received since then.
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                                mdsalmanb
                                from Delhi, Delhi
                                Apr 29, 2015
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                                Address: New Delhi, Delhi

                                I live in Delhi. I received a call from Amit Agarwal and later Rahul in early March 2015 who told me that they were from HDFC Bank and would get me a loan of INR 300, 000 on 0% interest provided I agree to pay 30, 000 every year for ten years. I was foxed and asked how that was possible. I was told that there was lot of idle capital with the Bank which needed to be loaned out. But I would have to buy a life insurance from HDFC for the same amount to begin with and then I will be entitled to loan against it. I will have to forgo the benefits that would accrue to me after ten years. I would have to sign a bond with the bank for this and the bonus that would have come to me would flow into the Bank. I found it credible and signed a cheque of 30, 000 for HDFC Life ClassicAssure Plus. I was cautioned by the person contacting me not to divulge the loan plan to the agent who would come a pick up the cheque from me. I played according to the advice. I got the insurance policy papers within a week. I read that I could return the policy within 15 days. I was asked to scan the policy papers and send it to the cocnerned executive Mr Dev Malik through whatsapp. I was assured that very soon they would visit me and get the necessary bond papers signed for the loan to be activated. However, no body visited me. Rather after few days I received a call from some Aditya Oberoi that they could not send 300, 000 through NEFT because as per RBI provisions my account needed to have earlier record of such high value transaction. That is why, I needed to pay up another 25, 000 which would be refunded to me after my loan amount is credited to my account. This is when my sixth sense came to my rescue. I could easily feel that I was being duped and taken for granted. I cursed myself and withdrew myself from such exercise. Now I am left with a policy that I have to pay up for next ten years. These guy are rogues and must be taught a lesson. I now remember that Amit, Rahul, Aditya and Dev, all had similar voices. I presume they could be different names for the same fakester. Beware. I have Dev Malik's no with me: [protected]. Amit's no as given to me was [protected]. I am receiving calls from Dev today from yet another no - [protected]. I also receive calls from the following nos.[protected],[protected],[protected],[protected],[protected],[protected],[pro... and many others starting with 401301. It seems there is a well organised gang operating in the capital in the nam eof HDFC Bank Loan Department and brining bad name to the Bank. I want it to be investigated and such rogues should be brought to justice.
                                Dear Customer

                                I request you to mail us at [protected]@hdfcbank.com with above mention details, loan account and contact details, complete issue details with the ref ID TTU[protected] in subject line of the mail. Will check and update.

                                Anay
                                HDFC Bank Customer Assistance
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                                  sindhu567
                                  Apr 29, 2015
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                                  Address: Chennai, Tamil Nadu

                                  Hi, Im a salary account(Ac No: [protected]) and credit card(credit card no: [protected]) holder in HDFC bank. I received a call from HDFC bank person who marketed about ERGO plan in credit card and gave fake information(like Full amount i pay as premium will be refunded even if i cancel before the end term of the plan) just for the sake of selling the product. I accepted to take up the plan on november 2014 after long conversation believing that i will not incur any loss even if i cancel and trusted the bank(ERGO plan no:HN[protected]). Then i wanted to cancel the plan due to personal reason on february 2015. I called up customer service, the representative said he will initiate the cancellation request and i will get full amount in three months but i need to say no to ERGO people if they call for cancellation because if ERGO people cancel from their side i wont be getting the full amount. I trusted customer service representative and did as he said. After three months i found that my money was not credited back. So i called up again to find that there was no cancellation request taken and i wont get the amount i paid as premium so for(which is nearly 5000/-) and was redirected to ERGO team, they said that they are not responsible for any fake information given by HDFC bank team. I was so frustrated and called customer service again. This time, the representative said that she will raise a complaint against concerned marketing team who handled my plan and will make sure that i will get full amount refunded. I called to reconfirm but i came to know that complaint is still in pending status. This is really stressfull to call again and again and come to know that action was not taken. Worst customer service i ever faced. I cant continue holding salary account in this bank as the trust is in question now. Please revert back as soon as possible.
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                    A
                                    adamseye
                                    Apr 28, 2015
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                                    Address: Mumbai City, Maharashtra

                                    Dear Sir, Greetings !! I am sending below complaint against HDFC Bank Management for the unfair, blind and non reasonable 300% hike to all the customers, who are holding HDFC Locker. Complaint From : ADAM MALIK Address : 30, West Street, Thittachery - 609703, Nagapattiname Dist, Tamil Nadu, India. Contact Number : [protected] Contact Email : [protected]@gmail.com Complaint against : HDFC BANK Contact Person: Mr. ADITYA PURI, CEO & MD of HDFC Contact number : 022 – 30966400 Email ID : [protected]@hdfcbank.com I have been associated with HDFC bank for the last five years with an NRE and NRO accounts. Also holding Locker with Karaikal Branch, Pondicherry State. But this Financial Year 2015-16, they have increased the locker rent by 300% in one shot. When I contacted the bank, their reply is as below: "Our locker rents were last revised in 2010. The increase in branch rentals along with related costs has necessitated a revision in our rents" I am not satisfied with the above reply since none of the commodities, rentals, salaries and other service charges increased 300% from 2010. Due to my complaint, HDFC is interested to give me 50% discount on my new rental for this year only and from next year onwards new rent will be applicable. Also HDFC bank, indirectly telling me to surrender my locker, which was not my intention. I agree, there could be some increase in their operational expenses from 2010. But that doesn't mean to increase 300% suddenly. An increase of 25% to 50% would be ideal, that too gradually. Requesting this Indian Consumer complaints forum to take this complaint seriously on behalf of HDFC customers, who are holding locker with them.
                                    +2 photos
                                    Facing same issue. Rent increased by 100% in my case with no prior intimation about the rent change.
                                    Our money is not safe with the banks then.
                                    Tomorrow they will increase the rent equal to the money in your account (in lacs) and give the same reason.
                                    If then can rightfully increase the rent by 100-900% and we do nothing about it, what stops them to increase the rent to any number.

                                    I have read online reviews by people whose rent was increased by upto 900%.

                                    This is absolutely insane
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                                      S
                                      Skm Prabhu
                                      Apr 28, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I am Prabhu, today I have got a call from HDFC bank about my credit card due. They mentioned my credit card number as [protected] and my due amount is around 6700. I could not understand whole mess of things around credit card payment. Firstly, I had closed my account long ago(around 3 years back).I paid full amount at the time of closure. I had discussed with customer representative about my account closing and they asked me to pay due amount. Since I didn't have online access, I had requested the customer support to send representative my home ( Note : I was in Hyderabad). They sent the representative to my home & I paid due amount 4000 in hand. I also confirmed my payment by calling the customer support again. Customer support informed to me that there is no due in my account and also suggested to block the card online & destroy it. I followed the same.Since then I didn't have any mail/other communication with HDFC bank. But certainly today got a call about my due payment. I told everything to them, but they are not listening. I asked them to share the detailed report of my credit, but they are not ready. All they wanted is around 6700 bucks from my packet. One more things, At the time of credit card issueal, HDFC informed me that there is no annual charge, so i accepted the card, as expected they didn't put any charge for the first year. But they put around Rs.600 for second year. When i enquired about the amount, they said that the amount can be wavered if i do transaction for 10K(not remember exact amount). I did the trasaction, but they didn't waver the amount. At last, I frustrated & went for account closure. Could you please help get me out of this problem?
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Dear Customer

                                      I request you to mail us at [protected]@hdfcbank.com with your card closure details and contact details, & complete details of the issue faced with the ref ID TTU[protected] in subject line of the mail. Will check and update.

                                      Tejal
                                      HDFC Bank Customer Assistance
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                                        keyurrupareliya
                                        from Mumbai, Maharashtra
                                        Apr 28, 2015
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                                        Address: Ahmedabad, Gujarat

                                        Hello sir I apply online personal loan last Thursday but no feedback when I call customer care that told me we can not accept your complain so what can I do how to know loan application accept or reject please send me feedback if possible please arrange call my cell number is [protected] soon as possible Many time I call customer care but they cut my hone and put on hold I ask him for nodal office number but she said u can't give u number please help me
                                        Dear customer,
                                        Regret the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with your loan details and above mentioned details. Kindly mention the reference ID-TTU[protected] in the subject line. Will take it up with the team concerned and revert.

                                        -Anay
                                        HDFC Bank Customer Assistance
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