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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1411

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N
NARENDER KUMAR VERMA
from Chennai, Tamil Nadu
Apr 16, 2015
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Address: New Delhi, Delhi

Auto loan A/c no. 3488312. I was contacted by HDFC Bank for remittance by Cheque for the March'15 EMI installment ( The representative referred to some technical problem owing to auto debit mandate) According a cheque was issued on 18.03.2015 for Rs 9458.It was subsequently observed that after the cheque was debited the auto EMI debit was also raised for the same amount. Thus the debit is made twice in March'15.
Aug 5, 2021
Complaint marked as Resolved 
Dear Customer,
Regret the inconvenience caused. Request you to mail us at [protected]@hdfcbank.com along with your loan account details, contact details and details of the charges . Kindly mention the ref ID-TTU[protected] in the subject line. Will take it up with the concerned team and get back to you.

-Bejoy
HDFC Bank Customer Assistance
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    vishal.gondil
    from Pune, Maharashtra
    Apr 16, 2015
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    Address: Pune, Maharashtra

    I have cancelled the policy 17418665 which was in proposal stage on 23-Feb-2015, but still I didnot received refund of 36000 rupees till date. This is really very bad service from HDFC life. Please help me to get my refund of 36000 rupees.
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    We have noted your concern and we are co-ordinating with the respective department to assist you further. Thank you for your patience
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      M
      Madhu.Manala
      from Mumbai, Maharashtra
      Apr 16, 2015
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      Address: Pune, Maharashtra

      I would like to file fraud case against HDFC BANK Ltd, Kalyan Nagar. I opened Salary Acount with HDFC Bank in 2011 and when their executive approached me for opening Salary account, he did not give me any information regarding DEMAT account linked to it. They are deducting some amount annually as annual maintenance charges whereas I am never aware of that I have such account. I relived that company, because of bike accident & I lost all of cards like ATM/Credit card that time only, I blocked those account that time only, after my recovery I only got to know in 2014 that, that demat account is still running on my details, I mailed to HDFC regarding this. Frankly I even not having details of HDFC account number, to talk in HDFC branch, So I calm now I got another spam message from NSDL DEMAT ACCOUNT, they mentioned all of my HDFC details, So I am complaining now MADHU.MANALA DEMAT A/C Number: HDFC BANK LTD (IN301549), CLIENT ID 33644742 BANK ACCOUNT NUMBER: [protected] KALYANINAGAR ( PUNE) Kindly check all of my details & please close that account asap, Thanks
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        krishnakavya20131121
        from Hyderabad, Telangana
        Apr 15, 2015
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        Address: Mumbai City, Maharashtra

        I had applied for a personal loan, I got a call from Hdfc DSA person Mr Jai. He committed me ROI of 14% but after taking the docuemnts denying the same, now when i said to cancel my deal he said he will tear all my docuemnts if i cancel the application, i have all the his conversations on watsapp. Please call me immediately or else will have to go to police and media. My contact number is [protected]/[protected] [protected]@gmail.com
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          J
          jeet shiney
          from Mumbai, Maharashtra
          Apr 15, 2015
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          Resolved

          credit card application rejected

          Address: Bangalore, Karnataka

          My name is Navajeeth and i had recently applied for a hdfc credit card and was provided with an application number [protected]S2. When I check the status of the card it is disapproved. I called hdfc customer service and they told me that I had hdfc card in the past its paid in full but the card is in active status. I asked them to activate the card so that I can use it and they said it's not an option. my question is when the card is paid...
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          spkaran5
          from Chennai, Tamil Nadu
          Apr 15, 2015
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          Address: Chennai, Tamil Nadu

          I had paid Rs.22915.00 on[protected] for Rs.50 Lacs Term Plan Policy. My Agent No.[protected] Mrs. Chinna Kumar - Mobile.No.[protected] and Team Leader Mr.Siva, Mobile No.[protected]. Still I am not get the Policy from your end. I had made moret han 50 times to your agent and team leader. Both are not pickup my number. Both are very lethogic. Now, I have given below my address. New No.43/3, Old No.15/3, SSL Brindavan, Fourth Cross Street, Andal Nagar, Adambakkam, Chennai - 600 088, Tamilnadu, Mobile No. [protected] But, your person had wrongly entered the ward number instead of door no. My ward Number is 153. Please verify my address proof documents. Last week I received the call from Blue dart for undeliver of My Policy, because of address. I have spoken to your person on[protected]. Today, I have received the message from HDFC with AWB .[protected] of Bluedart. I went to Bluedart, the person refuse to deliver to me because of wrongly given my address. Today, I made call to the above person more 10 times each. Both are not pickup my number How can I belive you, When I live, your persons are played. How can you settle after my life. I advise to you, Please quit the above person from your organisation. How I can recommand my friends and relative to you. What you do in my position. I expect your responsible reply from your end Please change my address and resend the policy at the earliest
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Apologize for the inconvenience caused to you. We request you to provide your application number or proposal number and contact details for us to contact you. Thank you.
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            H
            Harshad@1979
            from Pune, Maharashtra
            Apr 15, 2015
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            Address: Pune, Maharashtra

            Hi, I am completely surprised as I checked my HDFC account, My saving of 6206 rupees is not available in my HDFC account. Immediately I called to customer care executive to know about my saving and came to know that its deducted due to not having minimum balance while I upheld 6206 rupees in my account. I opened account as salaried in HDFC, then I quit the job due to my family reason, Right now I am not working anywhere. So I want highlight here that this is an unethical dedication from my account without any kind of notification or information while I registered my email account and Mobile number, even single time nobody informed about it, there is no written and oral communication with me. How I could be known about minimum balance and other information, Still I am not aware. So request to you please revert back my whole deducted amount ASAP so that I can continue my account with HDFC as right now I am facing family challenges as well. Thanks & regards, Harshad Bubane [protected]
            Aug 5, 2021
            Complaint marked as Resolved 
            Please suggest..
            Dear Harshad,
            Regret for the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with your account, details of charges, above information and contact details. Kindly mention the ref ID-TTU[protected] in the subject line. Will check with the team concerned and revert to you.

            -Anay
            HDFC Bank Customer Assistance
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              N
              Nitin Naidu
              Apr 15, 2015
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              Address: Mumbai City, Maharashtra

              Hi Team, HDFC bank debited my account without any valid reason. Please see the details below. Debit Acc [protected] I have not standing instruction, i have been chasing for the refund but no update. Please see the details below and attached proof screen shot. Account Transaction no. Date Amount Status Debit Acc SI HDFC[protected] Maharashtra St[protected]Apr[protected].00 Invalid
              +1 photos
              Aug 5, 2021
              Complaint marked as Resolved 
              Dear Mr. Naidu,
              We understand that you have logged your complaint at our Phonebanking Team vide: MUMC[protected] and MUMC[protected] regarding a Standing Instruction set up on your account. Accordingly, our phone banker has messaged you on April 13, 2015 and April 15, 2015 to call on [protected] to assist you with your query. We request you to please call our Phonebanker on given number so that your query can be addressed.

              -Anay
              HDFC Bank Customer Assistance
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                G
                Gita19
                from Mumbai, Maharashtra
                Apr 15, 2015
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                Charges of interest on insurance value also 10.5%. I asked HDFC rep. who disbursed my Auto loan and he said this insurance will be totally null if you prepay before six months and there will also be no penalty on auto loan if you pay before six months. And regarding this Insurance I was totally blank as they had not told anything about this Insurance. Now I want to close this loan before six months, I am contacting both the HDFC Rep. as HDFC branch lady who is head of auto loan disbursement based at Kolkata, they both are not picking up my phone. Please help me.
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                  H
                  Himanshu Hans
                  from Delhi, Delhi
                  Apr 14, 2015
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                  Resolved

                  Address: New Delhi, Delhi

                  Dear Team, I am very disappointed from your services. From August 2014 I am regularly tracking your employees in branch and on customer care numbers but there is no proper response from your staff. From August 2014 I want to close my demat account and saving as soon as possible but you are doing nothing and my plenty amount is increasing day by day due to your delay work. I want a complete and early solutions otherwise I am going to take a legal action against your branch I had placed a complaint also as there is a wrong commitment from your side (complaint no. is #MUMC[protected])
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Dear Himanshu,
                  At the outset, It has been our constant endeavor to serve our customers with required element of precision in service and thereby striving for customer delight. As we understand that our Bank Official Ms Kanika Sharmal has contacted you and addressed your concerns. As per the discussion you will submit the Demat Closure request at Udyog Vihar Branch. Post receipt of which the outstanding charges will be waived off and the account will be closed. Inconvenience is deeply regretted.
                  -Anay
                  HDFC Bank Customer Assistance
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                    RK8905
                    from Bengaluru, Karnataka
                    Apr 14, 2015
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                    Address: Bangalore, Karnataka

                    Credit Card Department - After multiple conversations with hdfc customer care I finally received an email on Feb 23 from Vijaylaxmi asking me contact Sujatha about the closure of my credit card. When contacted Sujatha, I was promised a response soon but there was no revert via email or phone calls but apart from these emails, there were numerous phone calls made to your customer care, Sujatha and Vijayalakshmi for the same but there was no proper follow up or info provided on how to proceed with the closure since early February, 2015. I have been ready to pay full outstanding until Feb but my biggest concern is that, I have been in talks with hdfc for closure since Feb start and the delay was completely from the bank's end to provide me with the necessary info. After the latest conversation with Tilak, I'm being told that I have to pay all the charges till May billing cycle. If required they will give a settlement but my name would be reported to CIBIL. Isn't this threatening for something that I'm not responsible for? All I need is the permission to pay my dues until the time I have contacting hdfc for closure. I have email trail mails as proof. Need justice.
                    +1 photos
                    Dear Customer,

                    Please let me know the email id from where you have marked us an email and to which ID. Will check and get back to you.

                    -Anay
                    HDFC Bank Customer Assistance
                    The email ID is rijesh.[protected]@gmail.com
                    Hello,

                    I have provided the email address as requested by you Anay but there is no response from you either.
                    I spoke to HDFC customer care as per Tilak and they have raised another complaint against the same complaint that was taken earlier and they have asked me to wait for another 4 working days.
                    In the meanwhile I have again received another bill of 37500 which I hope you understand is not because of my fault of delay but clearly your delay. Waiting for a quick response and resolution to this issue.
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                      Vivek5517
                      from Mumbai, Maharashtra
                      Apr 14, 2015
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                      Address: New Delhi, Delhi

                      I, Vivek Chopra, Hereby want to register a complaint against HDFC bank regarding verbal abuse, life treatment rather murder threat not even to me but to my wife and mother. I was using the HDFC credit card ([protected]), I wanted to pay the remaining amount to them, so I have asked their executive to collect the money, the executive came to me and I have handed over the amount agreed, then he has given me an offer that you pay me 7000 extra and your card will be adjusted and you then you don't have to pay anything. at that time it was around Rs. 20000 which I had to pay, but I have paid around Rs. 11000. Then I called up that guy after 2 days to ask about the NOC which he has agreed to provide me after 2 days, I found that the person is absconding and his no. is switched off. I called up several times for several days, but the no. was switched off. Then I called up the HDFC credit card helpline, they confirmed me that there is nothing as such happened, I still had to pay around Rs. 20, 000. This is a complete case of cheating or rather looting the customer. Due to this harassment I have suffered a lot. After certain period of time Mr. Gaurav from HDFC bank ( contact no. - [protected], [protected]) has given me a call, even after the above mentioned harassment, I wanted to explain him about the incident and was actually wanted to close it by any means, he told me that now I had to pay Rs. 51000. I was shocked and asked him that how you have come with this amount.After this question he started abusing me saying that " Ghar se uttha lunga behenchood, madarchood, maa baap ko utha lunga". This has scarred me a lot and told him that I will raise a complaint against you, he replied that "police wale rooj paessa lete hai, unko hum jaeeb mein rakhte hai, aur hdfc ne hi humme instruction diye hai". then I have disconnected the call and he started calling my life, "saying that tere pati ko bache le, paeese bar do jaldi varna tum gaye." and he used so abusive language which made my wife uncomfortable, it was so bad and ugly that I can not even mention it here. Then he started calling my father and mother. he given life treatment to my father and abusing him very badly. and to my mother he has misbehaved so badly and abusive, she has started crying as she is a patient of high sugar and blood pressure, she immediately felt ill and faint and the situation was so bad that we had admitted her for 2 days in hospital. No I want a strict action against this person and HDFC bank and I am ready to spend any amount on this. I am not ready to pay any single amount to HDFC now as you can figure out that how much we have suffered due to this. I have a good record in all the banks, I was using SBI credit card and Standard chartered credit card, two personal loans on my name. I have paid full amount to all of the above dues. now I don't have any loan on my name which I have fore closed it which means I have paid it before the due date or rather much before the due date. and I don't have any amount pending against any credit card. This shows I always pay my debt., but trust me this is the worse or never imagined thing I have faced from HDFC bank and I am not afraid of saying that I will not give any single peny to HDFC, and now they are liable to pay against the situation I have faced and suffered. Kindly please assist me on this, I am ready to spend my time and money on this. but I need to see that person behind the bars and punished what he has done to my family.
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                        laxmanr48
                        from Ponda, Goa
                        Apr 14, 2015
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                        Address: South Goa, Goa

                        I NADIGATLA LAKSHMANA RAO, DOB.11/07/1980, DID APPLIED FOR INSURENCE AT NARSIPATMA, VISAKHAPATNAM HDFC BRANCH ON 26 FEB 15. DUE TO SOME FRESH REQUIREMENTS ARISING AT THE HDFC LIFE, DID NOT ISSUE THE POLICY TILL 09 APRIL 15. I SUBMITTED FOR CANCELLATION OF PROPOSAL NO.17474034 ON 23 MAR 15 AT MARGAO (GOA) HDFC LIFE BRANCH. AFTER THAT THE COMPANY CONVERTED THE POLICY DESPITE OF MY REQUEST FOR CANELLATION BEFORE (i.e 23 MAR15) AND DESPATCHED THE BOND ON 09 APR 15, WHICH I DID NOT RECEIVE TILL DATE . I REQUEST U TO CANCEL THE PROPOSAL / POLICY AT THE EARLIEST BASED ON MY CANCELLATION APLICATION AND RETURN THE AMOUNT TO MY ACCOUNT .
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                          J
                          jaya498
                          Apr 14, 2015
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                          Resolved

                          Address: New Delhi, Delhi

                          MYSELF JAYA SHARMA FROM DELHI. I HAD TAKEN A HOME LOAN FROM HDFC IN 2009 FOR BUYING A FLAT IN DELHI. I HAVE BEEN PAYING THE INSTALMENTS REGULARLY FROM THE DAY ONE WITHOUT EVEN A SINGLE DEFAULT. NOW AS THE INTEREST WAS MORE IN HDFC, I WAS SHIFTING THE SAME TO LICHFL, AND TO IT SANCTIONED, I ASKED FOR LIST OF DOCUMENTS AVAILABLE WITH HDFC. ON SUBMITTING THE REQUISITE FEE OF RS. 562, I GOT A LIST AFTER 10 DAYS WHICH DID NOT HAVE A MENTION OF THE LAST & THE IMPORTANT DOCUMENT ie THE REGISTRY OF THE FLAT IN MY NAME. UPON INQUIRY WITH THE CONCERNED BRANCH MANAGER, HE SAYS IT IS NOT AVAILABLE WITH US AND THE REGISTRAR HAS NOT SUBMITTED US THE ORIGINAL COPY, SO YOU GET IN TOUCH WITH OUR LAWYER AND GAVE ME HIS NO. iT WAS SUCH A BIG LIE TO DIGEST, AS I HAD THE PHOTOCOPY OF THAT REGISTRY WITH ME, WHICH WAS PROVIDED BY THE DEALERS WHEN THE SAME WAS SIGNED IN FRONT OF THE REGISTRAR AND HDFC DISOWNS IT, WHEREAS IT HAS TO BE TAKEN BY THEM FROM THE REGISTRAR DIRECTLY AND DEPOISTED IN THEIR OFFICE. SURPRISINGLY, HDFC IN THESE 7 YEARS, HAS NEVER WRITTEN / COMMUNICATED TO ME FOR THE MISPLACEMENT OF THE DOCUMENT. KINDLY HELP ME IN THE SAME, AS IT WOULD BE DIFFICULT FOR ME TO TRANSFER THE LOAN AS WELL AS SELL THE PROPERTY AT A LATER DATE WHEN REQUIRED WITHOUT ABSENCE OF THE ORIGINAL REGISTRY.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Dear Jaya,

                          We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint.- Anay
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                            anuj kumarr
                            from Mathura, Uttar Pradesh
                            Apr 13, 2015
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                            Address: Mathura, Uttar Pradesh

                            I (Anuj kumar) i went hdfc bank sanjay place agra branch with his friend in march 2010 for ask about fd so one person meet to him and describe the feeture of insurance policy to him. After all disscuss i purchased a policy no[protected] of 50000/- single premium (One time investment) but after 6 month, i have ricive policy document but i m not educated so i went to relatives house and ask about the policy so thain i was shocked when he told me about my policy in that there was a regular premium policy had been given to me. I am not so much aware
                            About this thing one of my relative told me about this policy that this
                            Policy is not a single primium rather it is a regular paying policy. I
                            Think that company & company's employee were cheated me. After that
                            When i went to hdfc slic branch sanjay place, agra (U. P.) a person was
                            Meet me he was a operation gay he trated me like a illiterate a fool
                            Person and told me that nothing will happens. So i was compliant by mail to company customer care and irda but thare is a no responce, customer care revert me to pay all the primium but i am not able to contineu diposit this regulal primium of 50000/- this is too much for me. One of the person told me after 5 year you will get surrender your policy and get your money but now 5 year is complite so i went to hdfc standard life branch and ask in operation guy about to surrender process he told me thare is 0.00 surender value.
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                              amarvarma121
                              from Delhi, Delhi
                              Apr 13, 2015
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                              Address: New Delhi, Delhi

                              HDFC Bank, GK2, New Delhi blocked my Debit Card without prior intimation on Saturday, 11 April 2015 thus causing me immense inconvenience and harrassment. I was having urgent financial commitments to meet but I could not fulfill them because the HDFC branches had closed and the following day was Sunday. During my conversation with the Phone Banking personnel on Saturday as well as Sunday, I was told that as per new RBI guidelines, any card without a chip would not work any more. Neither did HDFC ever notify me of this new guideline nor did they inform me that they were going to block my card! I would request you to kindly pull up HDFC for this major lapse on their part that has put me at much inconvenience and has also created an image loss for me. My HDFC S/B A/C number is [protected]. Warm regards.
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                                Bapibanerjee
                                from Gurgaon, Haryana
                                Apr 13, 2015
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                                Address: Kolkata, West Bengal

                                I have foreclose my car loan bearing No.17646963 on dated 23, 03, 2015 but till date i have not received the NOC and other relevant papers which is supposed to be received by 10 days as informed by the executive of Bank. Further i am unable to go for further car loan due to the same. Please in form my Mob. No. [protected] or my mail . [protected]@gmail.com. Thanks & Regards Chanchal Banerjee.
                                Dear Chanchal,

                                Regret for the inconvenience caused, Request you to write to us at [protected]@hdfcbank.com along with your loan and contact details. Kindly mention the ref ID-TTU[protected] in the subject line.
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                                  nikhil htks
                                  from Chennai, Tamil Nadu
                                  Apr 12, 2015
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                                  Address: Mysore, Karnataka

                                  Dear Sir/Mam, I have taken the two wheeler loan of number 28817221 they are debiting the loan amount of rs 1882 on every month of 5th but on this month i.e, Apr 2015 the bank people inform us that they will debeted the loan amount on 7th Apr due to bank holiday. I have credited the amount of rs 1900 on the 7th Apr at 8 Am in the morning. now they are telling that your cheque has bounced you have to pay the amount of rs 680 fine for loan amount. And they are inform us that you cheque has bounced after 4 days.Please check the above issue and do the needful. I Have attaching the Message that i got form the HDFC bank for your reference " EMI of Rs 1882 is due on 5-APR-15 for the loan a/c 28817221 will be presented on 07-APR-15. kindly ensure clearance" thank you
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                                    anilmansotra
                                    Apr 12, 2015
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                                    Address: Raigad, Maharashtra

                                    I hav opted for auto pay of hdfc life. As of annual closing n holidays my payment sent on 4/4/15 by hdfc bank. N bfor 3 days i hav asked hdfc life cus care abt the same prob tht as payment will b late i will nt hav money on 01/04/15. Bt they hav nt registered my prob n nt even given my any solution. Also she told me tht our staff will try 3 consecutive days for payment n they tried only on 1 n 4 april nt consecutive 3 days. They all r bunch of crooks coz they did nt apply their rules also.so i request u to plz take care of my matter
                                    HDFC Life customer support has been notified about the posted complaint.
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                                      mr.rkthakur
                                      Apr 12, 2015
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                                      I am HDFC Bank account holder. Most of the time HDFC bank keep deducting small charges without informing but this time they deducted Rs 5000 and additional charges of Rs. 618 for annual locker fee, which is almost 4 times higher than last year. This is really annoying. If HDFC bank can flood our mail box with loan, credit card related promotional mails, then why cant they inform us about revised charges via mail? Who gave them this right to deduct money from our account as and when they want? Even looking at HDFC website, we still see old charges detail. (I have Medium locker, and falls under city category C) http://www.hdfcbank.com/htdocs/common/rates_quick_glance/Deposit_accounts_prd_gl... For small charges people are usually not complaining, but how can they deduct big amounts without prior notice? Is there anyone who can help here? Else only option we have to close every single account with HDFC.
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