HDFC Bank Complaints & Reviews

I NADIGATLA LAKSHMANA RAO, DOB.11/07/1980, DID APPLIED FOR INSURENCE AT NARSIPATMA, VISAKHAPATNAM HDFC BRANCH ON 26 FEB 15. DUE TO SOME FRESH REQUIREMENTS ARISING AT THE HDFC LIFE, DID NOT ISSUE THE POLICY TILL 09 APRIL 15. I SUBMITTED FOR CANCELLATION OF PROPOSAL NO.17474034 ON 23 MAR 15 AT MARGAO (GOA) HDFC LIFE BRANCH. AFTER THAT THE COMPANY CONVERTED THE POLICY DESPITE OF MY REQUEST FOR CANELLATION BEFORE (i.e 23 MAR15) AND DESPATCHED THE BOND ON 09 APR 15, WHICH I DID NOT RECEIVE TILL DATE . I REQUEST U TO CANCEL THE PROPOSAL / POLICY AT THE EARLIEST BASED ON MY CANCELLATION APLICATION AND RETURN THE AMOUNT TO MY ACCOUNT .

MYSELF JAYA SHARMA FROM DELHI. I HAD TAKEN A HOME LOAN FROM HDFC IN 2009 FOR BUYING A FLAT IN DELHI. I HAVE BEEN PAYING THE INSTALMENTS REGULARLY FROM THE DAY ONE WITHOUT EVEN A SINGLE DEFAULT. NOW AS THE INTEREST WAS MORE IN HDFC, I WAS SHIFTING THE SAME TO LICHFL, AND TO IT SANCTIONED, I ASKED FOR LIST OF DOCUMENTS AVAILABLE WITH HDFC. ON SUBMITTING THE REQUISITE FEE OF RS. 562, I GOT A LIST AFTER 10 DAYS WHICH DID NOT HAVE A MENTION OF THE LAST & THE IMPORTANT DOCUMENT ie THE REGISTRY OF THE FLAT IN MY NAME. UPON INQUIRY WITH THE CONCERNED BRANCH MANAGER, HE SAYS IT IS NOT AVAILABLE WITH US AND THE REGISTRAR HAS NOT SUBMITTED US THE ORIGINAL COPY, SO YOU GET IN TOUCH WITH OUR LAWYER AND GAVE ME HIS NO. iT WAS SUCH A BIG LIE TO DIGEST, AS I HAD THE PHOTOCOPY OF THAT REGISTRY WITH ME, WHICH WAS PROVIDED BY THE DEALERS WHEN THE SAME WAS SIGNED IN FRONT OF THE REGISTRAR AND HDFC DISOWNS IT, WHEREAS IT HAS TO BE TAKEN BY THEM FROM THE REGISTRAR DIRECTLY AND DEPOISTED IN THEIR OFFICE. SURPRISINGLY, HDFC IN THESE 7 YEARS, HAS NEVER WRITTEN / COMMUNICATED TO ME FOR THE MISPLACEMENT OF THE DOCUMENT. KINDLY HELP ME IN THE SAME, AS IT WOULD BE DIFFICULT FOR ME TO TRANSFER THE LOAN AS WELL AS SELL THE PROPERTY AT A LATER DATE WHEN REQUIRED WITHOUT ABSENCE OF THE ORIGINAL REGISTRY.

I (Anuj kumar) i went hdfc bank sanjay place agra branch with his friend in march 2010 for ask about fd so one person meet to him and describe the feeture of insurance policy to him. After all disscuss i purchased a policy no[protected] of 50000/- single premium (One time investment) but after 6 month, i have ricive policy document but i m not educated so i went to relatives house and ask about the policy so thain i was shocked when he told me about my policy in that there was a regular premium policy had been given to me. I am not so much aware
About this thing one of my relative told me about this policy that this
Policy is not a single primium rather it is a regular paying policy. I
Think that company & company's employee were cheated me. After that
When i went to hdfc slic branch sanjay place, agra (U. P.) a person was
Meet me he was a operation gay he trated me like a illiterate a fool
Person and told me that nothing will happens. So i was compliant by mail to company customer care and irda but thare is a no responce, customer care revert me to pay all the primium but i am not able to contineu diposit this regulal primium of 50000/- this is too much for me. One of the person told me after 5 year you will get surrender your policy and get your money but now 5 year is complite so i went to hdfc standard life branch and ask in operation guy about to surrender process he told me thare is 0.00 surender value.

HDFC Bank, GK2, New Delhi blocked my Debit Card without prior intimation on Saturday, 11 April 2015 thus causing me immense inconvenience and harrassment. I was having urgent financial commitments to meet but I could not fulfill them because the HDFC branches had closed and the following day was Sunday. During my conversation with the Phone Banking personnel on Saturday as well as Sunday, I was told that as per new RBI guidelines, any card without a chip would not work any more. Neither did HDFC ever notify me of this new guideline nor did they inform me that they were going to block my card! I would request you to kindly pull up HDFC for this major lapse on their part that has put me at much inconvenience and has also created an image loss for me. My HDFC S/B A/C number is [protected]. Warm regards.

I have foreclose my car loan bearing No.17646963 on dated 23, 03, 2015 but till date i have not received the NOC and other relevant papers which is supposed to be received by 10 days as informed by the executive of Bank. Further i am unable to go for further car loan due to the same. Please in form my Mob. No. [protected] or my mail . [protected]@gmail.com. Thanks & Regards Chanchal Banerjee.

Dear Sir/Mam, I have taken the two wheeler loan of number 28817221 they are debiting the loan amount of rs 1882 on every month of 5th but on this month i.e, Apr 2015 the bank people inform us that they will debeted the loan amount on 7th Apr due to bank holiday. I have credited the amount of rs 1900 on the 7th Apr at 8 Am in the morning. now they are telling that your cheque has bounced you have to pay the amount of rs 680 fine for loan amount. And they are inform us that you cheque has bounced after 4 days.Please check the above issue and do the needful. I Have attaching the Message that i got form the HDFC bank for your reference " EMI of Rs 1882 is due on 5-APR-15 for the loan a/c 28817221 will be presented on 07-APR-15. kindly ensure clearance" thank you

I hav opted for auto pay of hdfc life. As of annual closing n holidays my payment sent on 4/4/15 by hdfc bank. N bfor 3 days i hav asked hdfc life cus care abt the same prob tht as payment will b late i will nt hav money on 01/04/15. Bt they hav nt registered my prob n nt even given my any solution. Also she told me tht our staff will try 3 consecutive days for payment n they tried only on 1 n 4 april nt consecutive 3 days. They all r bunch of crooks coz they did nt apply their rules also.so i request u to plz take care of my matter

I am HDFC Bank account holder. Most of the time HDFC bank keep deducting small charges without informing but this time they deducted Rs 5000 and additional charges of Rs. 618 for annual locker fee, which is almost 4 times higher than last year. This is really annoying. If HDFC bank can flood our mail box with loan, credit card related promotional mails, then why cant they inform us about revised charges via mail? Who gave them this right to deduct money from our account as and when they want? Even looking at HDFC website, we still see old charges detail. (I have Medium locker, and falls under city category C) http://www.hdfcbank.com/htdocs/common/rates_quick_glance/Deposit_accounts_prd_gl...⇄ For small charges people are usually not complaining, but how can they deduct big amounts without prior notice? Is there anyone who can help here? Else only option we have to close every single account with HDFC.

Hi, Would like to inform you that I applied for hdfc credit card since 1 month but I didn't get yet. I have submitted all the required hard copies 2 times to your executive. Now the time I checked my status is showing residence proof still require. I have word with with customer care they said I need to be send residence proof at you chennai head office due to this it has been on hold. My office verification has been done by bank already. Now I got message from bank end this "Dear Applicant Your HDFC Bank CreditCard appl [protected]N1 is takenup for re-processing. We will confirm status in 7 days". My request you to please look into this. If possible please arrange any one to collect rest of the documents which you require finally. Please find the attachment of my residence proof. Regards, VIJAY KUMAR [protected]

I did online transaction for HDFC bank Regalia credit card payment ending with 1107 from my Axis bank net banking account on[protected].The amount of transaction was Rs 64210/-(sixty four thousand two hundred ten rupees). The said card is no more in use, in lieu of the card HDFC bank issued another credit card ending with 0606. The amount 64210/- should be credited to HDFC bank credit card ending with 0606 instead of 1107. Requested to sort out the online transaction & transfer the amount to Credit card 0606.

Dear Sir, My question is still same.Please provide answer... 1st Question: I am having one SB account no. . I have avail medium locker since 2012. They have deduct every year on 1st April @ 1250 Rs as base rate. But on 1st April-15 they deducted 3000 Rs. Due to this my minimum balance are effected ...goes to under 10000 Rs. Why without intimation you have deduct 3000 Rs? 2nd Question : Without intimation how you will revised the charges 1250 Rs to 3000 Rs? 3rd Question : Due to this minimum balance goes under 10000 Rs, Who will pay penalty? Please rectify the amount on urgent. I have deactivate SMS insta alert but not deactivate email communication. I have not received any email regarding the same. I was try to contact local branch Manager: Berhampore Laldighi Branch (IFSC Code: 0639) is on leave. Others employees are not listing any word. Please do the needful. As a customer I can expect intimation of revision charges before deduction, which will affect me. Thanks & Regards Padma Rani Saha

Let me explain the ordeal that I am going through with HDFC bank Credit cards - Regalia I am an existing HDFC bank account holder for over 10 years now ( classic customer with personal banker attached who gives prompt call asking for shares/investments!) and I had a pretty decent credit card without any annual fee. Sometime in the beginning of 2014 I got a call from HDFC stating congratulations you have just won a brand new Credit Card as free upgrade which gives more redeem reward points on every money you spend, and that too life time free card. Unfortunately HDFC will only migrate 40% of existing points to the new one as HDFC cannot afford the huge loss it will incur otherwise!!!. I fell pray to this and accepted the card. On May 3rd 2014 I got an SMS to my registered mobile stating first year annual fee is free and then onwards Rs 2500+ Service tax(attached the SMS here). I knew I was taken for a ride but still thought that's fine let them take it. Now on March 24th 2015 they have deducted Rs 5618/- against RENEWAL MEM FEE INCL ST AND CESS. I noticed this on 29th and informed personal banker on 30th and 31st. I was given assurance that she will get back to me but it never happened. On 2nd April I called phone banking and logged a complaint. The agent too confirmed that he see Rs 2500+ ST against my card, this deduction maybe an error and will be corrected through the complaint no. All good(sic) On 9th April I got the call from back office stating my annual fee is Rs 5000+ ST and deduction is valid. When I mentioned him about the SMS he gave the customer service cards email id and asked me to share the SMS. I shared the same, to my rude shock they have rejected my claim stating the deduction is Rs 5618 /- and not Rs 2500+ ST. I called phone banking to verify the status again, and now agent too see Rs 5000 + ST!!! I have again contested this but I am sceptical now. I am looking forward to close all the accounts with HDFC in the near future.

I have purchased Hdfc life click 2 protect plus from HDFC jaipur Receipt no-Aa225674, proposal /policy no[protected], dated-10/02/2015. After my medical test as per YOUR REPORTS there was nicotine positive. But I was not satisfied with your reports as I am a non-smoker person. I requested you in writing for re-medical test for nicotine but nothing happened. In month of March again I requested you in writing for re-medical test or to let me know your authorised diagnostic center from where I can get my test done and send reports to you but again nothing happened. Being a NON-SMOKER Person I can not accept your reports. So kindly make things clear regarding this matter.

Applied for credit card 3 month ago. But did not receive card Slippage from Bank Side: Misplace the phone. Misbehave on call during card Update It is almost 3 month completed to filing request for card but disappointedly fed up from services of your bank. MalobikaSoftware Engineer-LNT InfoTech [protected]

NO RESPONSE OR HELP RECEIVED TILL DATE. STILL TODAY I AM FACING PROBLEMS IN CONNECTIVITY, INSPITE O[censored]SING INTERNET EXPLORER. NO PROBLEMS IN GETTING NORMAL HDFCSEC SERVICES ( e.g excepting those that involves TRADING) WILL SOMEBODY HELP PLEASE. Supriya Sen Gupta A/C No 10073390 -----Original Message----- From: S Sengupta [mailto:[protected]@gmail.com] Sent: Monday, April 06, 2015 3:32 PM To: '[protected]@hdfcsec.com' Subject:...

Hi, I had left the organization and wanted to dispose off the Food Plus card issued to me but as per the bank policies that can not be done and the bank people told me get a new card issued as the earlier card was not working properly. I had raised a request for reissue of the Food Plus Card and its almost two month from the date I raised the request and there is no proper response from the Bank or Prepaid Cards department and I had sent more then 20 Email request for providing the status update for the same but nothing as of now. Please help me in this regard. Abhishek Kumar

This is bhargav sankar velisetti. I've got cal from above number after tried to do online international shopping. They were asked me to enable international payment range between 10k and 50k, at the end of the call they asked me the last 4 digits of my debit card. Can you please confirm it, is it from HDFC ?

I am not received my policy document policy no[protected] branch salem fairlands tamil nadu this policy entered time i am hdfc life fc that time my sdm Mr.S.Senthil kumar i am lot of time told complaint. My sdm told you don't worry i am solve this problem still know not solve this problem this time Mr.S.Senthil kumar salem fairlands branch BM I am lot of time called not pickup my call i am still know kallakurichi directly i am going not possible i am still know working Indian Bank please my humble request closed my policy please help me sir By Elavarasan

I was taken credit card month of April 2014 before apply I was query about yearly charges, But this time credit card department executive told me no charges and told me Life time free, But last month March-15 yearly charges apply 5618/- I have written letter send to credit card department but he told me you not used limit in a year but nobody told me this type of condition.Already written mail to MD Mr.Aditya Puri I am surprise my RM HDFC Bank(Relationship Manager)Mr.Bhubhan Bhaskar(Patna) when I told me my issue after he is not receive my call.So I have not any payment after this issue.

I had taken this policy on 2nd Apr 14. I paid a lump sum amount for the premium. I had requested the agent Dileep Jarajapu Ph [protected] that from next year onwards I should be paying premium on a monthly basis. A few months back he made me sign some documents stating that this will enable monthly premium from next year onwards 2015. Although from my side all the formalities were done for a monthly premium but he failed to submit the document. I received the trigger for a full pay of the policy Rs.50775 and then I contacted him but he is not communication with me in this regards. I went to HDFCLife and got his managers number Manoj Rao and spoke to him. He assured that he will look into the matter and get back to me. But no luck. I do not have this kind of big amount with me and hence cannot pay. This was my first experience with HDFC which was surely not a present one. I am had taken this policy for my Kid - my kids first policy- and looks like that my 50000 plus amount has gone in a black box. Can you please help me to kindly reinstate my policy premium intervals on a monthly basis? There is absolutely no fault of mine but I am at receiving end. PLEASE HELP.