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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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HDFC Bank reviews & complaints page 1431

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R
radheyshyampandey
from Srinagar, Jammu and Kashmir
Dec 18, 2014
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Address: New Delhi, Delhi

for my personal loan account number :[protected] and UCIC :[protected], i had prepaid my loan on 17/11/2014, without any dues left now. the bank was supposed to send me an NOC within 30 days at my home address, which was supposed to happen before 17/12/2014.
but still i have no information about the NOC in any form.
kindly resolve the matter as soon as possible.
Aug 14, 2020
Complaint marked as Resolved 
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    R
    rakeshdesai805
    from Mumbai, Maharashtra
    Dec 18, 2014
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    Address: Mumbai City, Maharashtra

    Dear Sir/Mam, My name is Rakesh Desai from mumbai. I have a saving account in HDFC bank with acc no [protected] which is my company salary account started in 2014. I am holding a credit card from past 5 years. The outstanding amount against credit card is around 28000/- Rs till date. Every month i used to pay current amount due regularly which is mentioned in bill also. Still bank people used to harass me everyday asking for the payment. On 10/12/2014 i deposited 50000/- rs in my account and next day my account got debited by 28000/- Rs. I called saving acc department for the same so they told that credit card department has debited it against your outstanding amount and credit department also agreed this. But my question is that i never linked my acc with credit card so they can deduct full amt without intimation? This is clearly a cheating. I lost my 28000/- unnecessary. So i request you to look into this on urgent basis as i have to give this amt so someone else.My no is [protected]. Thanking you.
    Aug 14, 2020
    Complaint marked as Resolved 
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      PETER GILL
      from Patiala, Punjab
      Dec 18, 2014
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      Address: Fatehgarh Sahib, Punjab

      MY NAME IS GURVINDER SINGH.I HAVE PURCAHSE INSURANCE POLICY FROM THE H.D.F.C.BANK VIDE POLICY BUT THE NOT GIVE ME MY POLICY.AT THIS TIME MY INSURANCE POLICY HAS BEEN MATURED & I HAVE IN NEED OF MONEY FOR MY DAUGHTER MARRIAGE.I HAVE VISIT THE BANK BUT THEY DO NOT GIVE ME ANY RESPONSE FOR MY POLICY.I REQUEST TO YOU PL TAKE ACTION IMMITATELY & GIVE ME MY INSURANCE POLICY.
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        M
        motikhatri
        from Raipur, Chhattisgarh
        Dec 17, 2014
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        Address: Jabalpur, Madhya Pradesh

        I have an account in hdfc bank jabalpur main branch account no.[protected]. i also had a credit card of bank but i was settled all the dues of my credit card and close my credit card in august 2014. But after that settlements bank recovered 4500 from my account in the refference of credit card dues without any intimation and because of this deduction my other loan emi is dishonoured by the bank and my track record is being negative in other finance company i had paid a total amount of rs.84000 for the settlement of hdfc credit card. i enquired many times in bank and there call center but did not get any response from their side they are asking for 84000 again from me i am very helpless and in tension please suggest me now what can i do please help me and do the need full please. Me and my family is mentally torched by the bank because we are a middle class family and cannot afford to pay 84000 rs again. please help me they ceased my account also.
        Aug 14, 2020
        Complaint marked as Resolved 
        My Name is Rachana A Bhatt. I am an account holder of HDFC Bank with account no:[protected]. I processed to withdraw amount of Rs.7000 with HDFC Debit Card on 03.07.2015 at UTI Bank ATM center at Ankur Cross Road. The transaction got failed in between and the amount got deducted from my Account. I logged a complain at HDFC Customer Care Center(Ref ID: 929187) at the same day itself.
        Its been more than 4 days the amount is still not credited to my Account. The Customer care Executives doesnt give satisfactory answer. Kindly help for the same.
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          R
          rpandey
          from Delhi, Delhi
          Dec 17, 2014
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          Address: Gurgaon, Haryana

          I have purchased this policy from hdfc standard life represented by its employee (Kapil Kumar ). He described to me the following about the policy: "You only need to pay the premium for first 3 years and after that you will have the insurance cover for the next 30 years with FULL SUM insured) i.e :25lacs". after paying three year premium I was told that the premium is to be paid till 30 years else the sum insured shall be reduced to 2.5 lacs only. I also tried to get the policy information through the customer care and the HDFC life branches as well but I haven't got any satisfactory information till date. So I feel misguided by HDFC standard life employee at the time of purchase of the policy and now I am completely confused about my policy . please direct the insurance company to either restore the sum insured at Rs. 25 Lac or refund my full money with 12% interest. Also requesting to take penal action for such misselling practice of HDFC life Regards Rakesh Pandey [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Mr. Pandey,

          We apologise for the inconvenience caused. Request you to provide your Policy details to assist you.

          Thank You
          sorry to hear so, but share your policy details(scan copy) at [protected]@gmail.com, and stay prepared to receive mid-way solution which i hope will suit you...
          because i am not a representative of any company, but an individual victim like u...
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            S
            sameerHDFCVictim
            from New Delhi, Delhi
            Dec 17, 2014
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            Address: New Delhi, Delhi

            I have HDFC platinum credit cards with credit limit of 100000/- i used whole of that but also kept paying minimum amount due, in between i lost my job and fell in a serious financial crises, when i realized that i will never be able to pay the due amount (95000) i asked their collection agents who used to call me for payment of dues that i cannot pay any amount further as i don't have any money, he told me that if i can pay 5000/- then he can fix the installment for rest of the amount for two years i paid that but no action had been taken, my dues stood still plus bank added further interest charges, than i again committed for settlement on 30000/- and i have been asked to pay 16500/- as first installment and remaining 13500/- on receipt on settlement letter. But again i have been cheated by collection agents of HDFC bank. when i called bank and report then they ask me that do i have any proof ??i dont have... that was one to one meeting with collection agent who represent HDFC bank for me they were the bank, now they are again calling me for payment, and threatening me for payments and now agents are hidden behind and bank employees coming on front, and not considering any miscommitment done by their agents. I dont have any money to pay to HDFC, except what one of their agent promised me on settlement now left 13500/- is what i can pay if they can issue me the settlement letter. What should i do now Kindly guide. Sameer.
            Aug 14, 2020
            Complaint marked as Resolved 
            HDFC bank Collection agents who are involved in miscommitment were:

            Ajay : Master Management Services : NO6636
            Ravi Sharma : Interactive Management Services : NO6313
            Mr Chaoudhry : Intereactive Management Services-[protected]
            Dear Sameer,

            Apologies for the inconvenience caused.Request you to write to us at [protected]@hdfcbank.com with your card, contact and complete issue details.Kindly quote the ref ID TTU[protected] in the subject line of the mail you send.

            Anay
            HDFC Bank Customer Assistance
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              R
              rajeshh2011
              Dec 16, 2014
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              Resolved

              I Rajesh Kumar mera acc hdfc branch ferozpur jhirka mewat m h jisse ki mene ek acc hdfc m balance transfer kiya tha jis acc m balance kiya tha vo credit card holder h jisne card ki payment nahi kiya h .or hdfc wale mere pas rojana call krte h or kahte ya to uska pata batao varna apke paas ayenge hum or us card holder ko m janta hi nahi .or muje rojana paresan kr rahe h
              Aug 14, 2020
              Complaint marked as Resolved 
              Me mentally kafi paresan hu vo muje rojana paresan kr rahe h
              Dear Rajesh,

              Regret the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com with your account, contact and complete issue details.Kindly mention the ref ID TTU[protected] in the subject line of the mail.

              Anay
              HDFC Bank Customer Assistance
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                V
                vishalkumar007
                from New Delhi, Delhi
                Dec 16, 2014
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                Address: New Delhi, Delhi

                My DP ID is[protected]Bank A/c NO [protected]) which was opened with life time free offer but now i received messages regarding payment of annual charges for DMAT account. When i went to Rajouri garden branch to close my demat account, your employee named nirupama chauhan, rajouri garden branch she denied to close my demat account by saying that she is unable to close my demat account without paying my annual charges & advice me to contact gurgaon branch. Now i want to close my demat account as i don't know about this & i don't want to pay any annual charges as it is life time free. HDFC agent always commit false statement regarding demat account for their commission. pls suggest me how i closed my DEMAT ACCOUNT.
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Customer,

                Request you to write to us at [protected]@hdfcbank.com with your account and contact details, details of the charges and reference ID TTU[protected] in the subject line of the mail you send.

                Anay
                HDFC Bank Customer Assistance
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                  DHANUNJAYA ADUSUMALLI
                  from Hyderabad, Telangana
                  Dec 16, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  HDFC Securities debited extra amount DMAT charges 342 rupees from my account actually 500 rupees for dmat account maintaince for year but they debited 842 rupees from my HDFC savings account .They are not responding please solve my problem
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  HDFC Securities customer support has been notified about the posted complaint.
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                    S
                    saharia
                    from Bengaluru, Karnataka
                    Dec 15, 2014
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                    Address: Lucknow, Uttar Pradesh

                    Dear Sir, I have purchased a Hero Honda Splinder+ bike through loan taken from your bank in the year 2004 and clear my all EMI's. Now a have no loan but i am still awaiting the NOC from you. I shall be highly obliged if you send the same at the mail ID as under: rakesh.[protected]@gmail.com Details of vehicle are as follows: Date of Registration: 06-September-2004 Manufacturing year: 2004 Owner's Name & Address: Rakesh Saharia 599, Shekhupura Awas Vikas Colony, Aliganj, Lucknow Dealer's Name & Address: Sunil Auto Sales (P) Ltd, 12, Station Road, Lucknow Vehicle description: Hero Honda SPL. Plus Chassis Number: 04H16F20545 Engine No.: 04H15E20864 HP/Lease Agreement with: HDFC Bank Ltd., Lucknow Vehicle No. UP32BD9995 Thanking you in anticipation Yours faithfully, (Rakesh Saharia)
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Rakesh,

                    Request you to write to us at [protected]@hdfcbank.com with your loan account, contact and complete issue details.Kindly mention the reference ID TTU[protected] in the subject line of the mail.

                    Bejoy
                    HDFC Bank Customer Assistance
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                      R
                      rohit1139
                      from Mumbai, Maharashtra
                      Dec 14, 2014
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                      Address: New Delhi, Delhi

                      Dear team i have applied for loan associate in NBFC and for that they checked my cibil score which is780, and they replied, hdfc bank has given remark of fraud application for credit card in my cibil but i have not applied for any credit card in hdfc bank since this year.kindly tell me if i have not applied in this year, so how could they say that i have applied for the same 3 month back, they have given me the ref. no.-[protected]N1, Plz revert asap otherwise i am gonna escalate this matter to the court as it showing someone from your bank using my data, and if i have applied i want to see that application that has been used and on that behal[censored] said this . plz look into this matter on top priority basis
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Customer,

                      Request you to write to us at [protected]@hdfcbank.com with your complete issue and contact details.Kindly mention the ref ID TTU[protected] in the subject line of the mail.

                      Bejoy
                      HDFC Bank Customer Assistance
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                        S
                        subhashis pandey
                        Dec 14, 2014
                        Jun 2, 2023
                        This thread was updated on Jun 2, 2023
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                        Relieving letter not received

                        Address: New Delhi, Delhi

                        Dear Team, I was an employee of Hdfc Bank bearing Emp code-S16701. I have resigned on 30th March 2013 to my superior and ask him to accept and process my resignation. I have forwarded my resignation to hr operation south and to HR Operation South. However post my resignation my superior never processed my resignation and started torturing me everyday. Everyday he asked me to leave the premises immediately and abused me. He humiliated...
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                        Bharathcs
                        from Bengaluru, Karnataka
                        Dec 13, 2014
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                        Address: Bangalore, Karnataka

                        Hi My policy number is 17201218. Let me mention you people have extremely bad service once your product is sold. Dam you people. Last month you do a marketing call and sell HDFC Term Plan make me buy the plan for 1 crore and make me go for medical check up and till 1 month I get no update. And when I am calling your call center sounds like fish market with all the people shouting and in experience costumer executive takes my call and tells me I have not submitted my form 16 so pls contact the agent who had taken your documents. Damm you people you people should have sense that The person is sent by you to collect the documents. why and how will I have details about the person who collected my documents. Please check how many times I have called and call gets disconnect and listen to the recording if you can afford to have one. Why should I call and find out about what is the status cant you update me the status of my policy like the way you did to get me buy the policy. I would like to cancel my Term Plan. That I fooled and as you people are joker's and have no service sense. This is Term Plan money which is important after my death. Imagine my family going through all these bad service due to jokers. Kindly Cancel my policy. I am not interested. And I will make sure I will share my experience is herd by people like me about you. With No Regards Bharath
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Dear Mr. C. S. Bharath,

                        We apologise for the inconvenience caused. Our Senior executive will get back to you within 24 hours.

                        Thank You.
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                          fazilB
                          from Cuddalore, Tamil Nadu
                          Dec 12, 2014
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                          Resolved

                          Not Releasing MOD After the loan closure

                          Respective Person, I have closed my home loan taken from HDFC on September 1st. While collecting my docs in the mid of September, HDFC executive told me that with in the next 10 days, we will register the release MOD and our agent will call you to intimate the date. It's been three months since then, every time I call the customer care[protected] they give me Nilem Mahesh no[protected]/73 ) saying that he is the concerned...
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                          austin dsouza
                          from Kankauli, Maharashtra
                          Dec 11, 2014
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Dear Sir, I am Mr. Austin Dsouza Holder of the card I am using the card for last 5 years my outstandiing amount is 30, 0000/- last 5 years this bnank bank is charging more then 60% interest anually my amount has remained the same though i have been paying around 1500/- monthly when i checked the bill threre are chares of autopay retuned 450/- late payment 700/- service tax 250/- . when i called up the customer care to stop auto pay they told me we cant do that. their collection executive collects the money and still i have to autopay charges of 450 regularly. late payment charges 700/- after due date i have paid within 7 days to their executive 700/- charges everymonth on what amount they are charging and is this according the RBI guidelines all this amount they are charging. there is no reduction in my principle amount it is increasing day by day and their recovery dept is constantly calling and harassing for the payment. I have lost my job but still i mange to pay 1500/- monthly i want to stop this card and pay mininium interest on this amount as per existing rate of interest chargeable by banks which not more then 18% where as i know. I dont know wether RBI is doing any auditing on this pvt banking sector for whatever they are doing. or it has become mafia for cheating people of their hard earned money. Please look into this matter .
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            jodhraj kumawat
                            Dec 11, 2014
                            Resolved
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                            Resolved

                            Address: Jaipur, Rajasthan

                            I Firstly i received a call from Mr. Hariram Mehta ([protected]) to deactivate "Agent code" from policy. For this i deposited 15000 rs in HDFC bank ([protected]). After that I was not able to call to Hariram mehta. After almost 15-20 days Mr Vikram singh ([protected]) called me for verification. Then Mr S.K. Gaikwad called me and told me to deposit 21200 in city solution of Kotak mahindra account (a/c no [protected] ifsc code kkbk0000197). His personal no is [protected]. Then mehta ji ([protected]) called me and told me that your FTC code is activated. He gave me FTC code Then after 5-10 days he told me that i have to pay for NOC to transfer your fund.. For this i have paid 17000 in HDFC (a/c no [protected], ifsc code HDFC0000247) using NEFT. After these processes they called me to deposit 30000 for your policy settlement certificate. I was not having so much money. So i told them to pay my money back because i have borrowed this from my friends and i have to pay them. Please take action against them And please provide me my money back. Today i got call back from City value solution department manager and told me to register complaint against it. They have also registered complaint in their portal and complaint no is : CVS134501/JK Please take some action so i can pay to my friends back. Thanks jodhraj kumawat
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            This is common problem, faced by may and HDFC LIfe should come clear on bonus/commissions/agents issues.All application forms for the polices should be simplified so that applicant who is common man can understand and cannot be taken for Granted.
                            I am also recieved a call through PNM finence Mr.Manish he told me talk with my manager Mr.Ramakant achrekar if you are not belive my words last three month his group follow me & also they send Executive to fill the form of life insurance through PNM service I pay ONE LAKH in three time first 50, 000 cheque o[censored]CO Bank fever of PNM SERVICE, SECOND 25, 000 also PNM service & third one 25, 000 is CITY VALUE account cash deposit & date i follow on phone they said me not any person in this name in there company so why city value solution & PNM finence is not take any action for this type of company which have a office in Connaught Place in delhi...pls take strong action bcoz they are not cheat more people like us...regd.Ravinder Singh
                            sachin2ingale's reply, Dec 26, 2017
                            city value is bank open in Bank: ICICI BANK LTD

                            Address: GARG PLAZA, 5 COMMUNITY CENTRE, SECTOR 8, ROHINI DELHI. 110085
                            State: DELHI
                            District: DELHI (Click here for all the branches of "ICICI BANK LTD" in "DELHI" District)
                            Branch: NEW DELHI - ROHINI
                            Contact: PHONE - 022 - 67574314 / 4322

                            IFSC Code: ICIC0006298 (used for RTGS, IMPS and NEFT transactions)
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                              chinmay.marulkar
                              from Mumbai, Maharashtra
                              Dec 10, 2014
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                              Address: Mumbai City, Maharashtra

                              I had opened a Salary Account with HDFC Bank. I have been unable to login with the Customer care ID and password provided. I have filed numerous complaints on your website. I had received a mail from your customer care executive which was useless say the least. Post this I sent them a step by step screen shot as was requested by them. This was about 7 days back and still have not received any response from them. Kindly let me know if I can expect this issue to ever get resolved or not.
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                                k57WF
                                Dec 10, 2014
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                                Address: Mumbai City, Maharashtra

                                Claims to work with HDFC bank and asking to send money through Western Union to his personal name Santosh Shinde. Only then he will stop calling or else will continue to call and abuse everyone that picks up the phone. Number:[protected] Must be arrested as abusing everyone.
                                Dear Customer,

                                Request you to write to us at [protected]@hdfcbank.com with your account and contact details, details of the call received and reference ID TTU[protected] in the subject line of the mail.

                                Bejoy
                                HDFC Bank Customer Assistance.
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                                  Salmankhan96
                                  from Kolkata, West Bengal
                                  Dec 10, 2014
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  My name is salman khan.one of the HDFc credit card assosiate force fully asked me to appply for credit credit card when I applied according to him on 2 august 2014.he taken all my crutial documnets.i got the CARD pin number on my address 3 times 3 diffrent pin number but i did not received a single time My credit card by Blue DART corrier services.i called more than ten times to Blue Dart corrier services they said that i have address Issue, But i Confirm more than 10 times my Home address and land mark also and i have given my Contact number also, but this is the 3rd time i have got the Massage from Blue dart that bcoz of addres issue my Card has been return to bank. i Really dont know why the HDFC has been given this such a important responsibility to rubish Blue Dart corrier services.i went 5 time to Blue dart office of Salt Lake branch i have found my card was also their I also confirm but its make no diffrence for HDFC bank and Blue Dart services.Im living in metro services im doing online shopping i ahve post office near my home i dont know why the Bank herrising me.Please take sum nessery action against Blue Dart and HDFC bank ASAP. Thank YOU Salman Khan ADD: H-99 Ramnagar Lane Garden reach road. PO+PS Garden Reach, Land Mark (Maulana Azad high School)
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    bhavesh thakkat
                                    from Pune, Maharashtra
                                    Dec 10, 2014
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    I had bought LDFC Life click to protect plus policy on 8th Nov 2014, HDFC Life policy no. 17193722 and I submitted all my documents and medicals done on 17th Nov 2014. I called them to know about the policy on 28th they say give us 48 Hrs and we will get back to you. Again called on 2nd Dec but still same story. Today I called again 10th Dec 2014 and still they are telling me the same for time saying policy is in proposal state and give us 24 hours. On asking them for escalation procedure none of the agent is providing that. Request to check this and get this resolved. Thanks, Bhavesh
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Bhavesh Thakkar,

                                    We apologise for the inconvenience caused. Our Senior executive will get back to you within 24 hours.

                                    Thank You
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