HDFC Bank Complaints & Reviews

Dear Sir, Yesterday when I went to HDFC Life office to know the status of my policy, I was told that Your policy has been terminated and now you can not revive your policy. I asked them that why did you terminate my policy becayuse I want to continue it. Actually My father had taken this plan for me and he paid last premium in November 2011. After that he Expired on 28 january 2012 and I was unaware about the policy. but when I came to know about this I went to HDFC Life Karnal branch and they told me that your policy has been terminated. I asked them why didn't you inform me about this, they told me that we had send a letter to you regarding this but I have not received any letter regarding this. Please help me. I want to revive my policy . Surender Singh Duggal Policy number 13681608 HDFC LIFE

SIR I AM REPRESENTING A COMPANY NAME KOLKATA BIKE ZONE (ROYAL ENFIELD), ADDRESS-VIP ROAD, TEGHORIA KOLKATA-700157. SIR FROM LAST 2 MONTHS I AM FACING A LOT OF PROBLEM FROM HDFC BANK REGARDING FILE LOGIN & SOME TIME FOR PAYMENT DISBRUSMENT, WHEN EVER I TRY TO CONTACT WITH SENIOR PERSON THEY ALWAYS TOLD THEY WILL LOOK INTO THE MATTER AND AT THE END OF THE DAY RESULT IS NIL.. SIR I HAVE RELOGIN A FILE ON 28TH NOV 2014 AND RECEIVED A APPROVEL ON 29TH NOV 2014, BUT TILL TODAY[protected] I HAVE NOT RECEIVED THE PAYMENT. SIR JUST WANTED TO KNOW HOW MANY DAYS DISB. AMOUNT TAKES. ? SIR IT IS VERY SORRY TO SAY THAT THE SENIOR PERSON SITTING IN GLINDER HOUSE SAYS THAT DISB. AMOUNT TAKES 24 HOURS ONLY, BUT I HOPE SO INSTEAD OF 24 HOURS THEY ARE TAKING 24 DAYS, WHAT ALL THIS IS GOING ON. ATLEAST ALL THIS RUBBISH WE CANT EXPECT FROM A BANK LIKE “HDFC BANK”. PLS HELP… REGARDS KOLKATA BIKE ZONE RUCHI PATODIA [protected]

Hello sir,

I would like to bring this to your notice that from past 1 year, i have been going through lot
Of problems because of hdfc bank credit card.

I am carrying one the gold credit card of hdfc bank and the card number is 4346 xxxx xxxx 2933
Regarding which i would like to provide some more information.
In the month of july i made some transaction on this card worth 10, 725 and in that month
Statement i was charged around rs 900 extra. But in that month, before the generation of
The statement i called the customer care of hdfc and informed them that i would be paying
The minimum balance for that month so please do not apply the late fee charges in that
Month, but when i received the bank statement, i realised that the late fee of rs 500 was
Charged so i again called the customer care and asked for the waiver because i already
Informed that the reason so for this next month statement i paid rs 9900 through phone
Banking. From that day there way no one from the hdfc department who took the stand
And waived off the late fee which was charged for no reason because of which i kept on
Calling hdfc customer care and asked about the waiver after which i informed the hdfc
Customer care that i will no longer make a payment for the dues if that late fee will not
Be waived off.
The actual purchase made by me was of only rs 4062 afterwards till now on this credit card.
The reason why i could not clear off the complete amount for the month of june - - because
I was job less.
After this case, my account details was passed on to the collections department. One of
The collection guy came to my house and asked me to clear off the amount so i paid around
Rs 1500 (Approx.) in case to him and i got the receipt as well and he said that i would again be
Able to call the customer card and get the issue of this late fee matter sorted out. But when i called the credit card customer care, they said that they don't have my card details with them because its still with the collections department as they haven't processed the account from their end because after that only hdfc credit card customer care can do something in that matter.
After that i again paid rs 470 on 24 june 2014.
Hdfc cc payment 470. Png
I have almost cleared all the amount but still in the current statement the total it says
Is rs 10, 080 which includes the late fees all together.
I have tried to call the collections department customer care but all those number
Mentioned to reach to the customer care of the collections department just give a busy
Tone or a dialer tone and no body picks up the call ever. Its a mental torture and i was
Mentally harassed by the hdfc credit card department till now because there was no one
To contact, when i called the credit card customer care, they asked me to call collections
Department, when i tried calling the collections department, no body picks up the call. I tried
Sending the email to grievance department and other departments and now to consumer
Court and still there is no solution to my problem.

Http://www.Consumercomplaints.In/hdfc-bank-credit-card-charges-levied-without-re...⇄


I received one call from hdfc on 20 october from a lady (Nazia khan) who talked to me regarding my hdfc pending payment and when i asked her about from where she is calling, she said that she is calling from hdfc and said that i just need to pay 1000 against my hdfc credit card and then all the late fees and finance charges which are applied will be waived off so i paid rs 1000 more towards my card and as soon as i have made the payment, she stopped picking up my call and after that there was no further communication from hdfc department.

If this issue will not be resolved now then i will be contacting news agencies to report this exploitation which a customer is going through

Now my actual amount left with hdfc is only around rs 1000 (Approx.) but still hdfc is asking me for rs 11000 which was not my fault.

I am job less and i can't afford to pay this much amount.

I also enquired about settlement but still hdfc is asking me to pay rs 9000 (Approx) . I can not understand what kind of settlement is this.

I also have received calls from hdfc who are abusing on calls which i will never tolerate.


I am attaching all the proofs of payment and voice recording of the conversation which i had with nazia khan.

I can only pay rs 1000 at maximum because i am jobless and i don have money to pay further.

Please listen to the call recording:
Https: / / drive. Google.com / file / d / 0b8ugqacxrd0cr29it2xxutbznhnpdk9lsmdxlxbhmzcyzhzv / view?Usp=sharing

Hi Sir, I have HDFC Salary account from May 2012 with account number # I have following loans. Loan 1: Bank Name: HDFC Bank EMI Amount: 2769 EMI Deduction Date: 5th of every month Loan 2: Bank Name: CITI Bank EMI Amount: 3516 EMI Deduction Date: 5th of every month Every month the EMI money will be deducted from HDFC Bank account. Unfortunately I have not maintained the balance for the month of November. I paid 2769/- HDFC Bank loan EMI by cash on 28th November to HDFC Bank representative. I paid 8000/- CITI Bank Loan by NEFT Transfer on 6th December. (As the CITI Bank customer care executive told I paid 995/- additional as late fees) Following are the ECS Transactions happened from the respective bank for the month of November. HDFC Bank: 05/11/2014 - 1 Time 06/11/2014 - 1 Time CITI Bank: 03/11/2014 - 2 Times 13/11/2014 - 2 Times 01/12/2014 - 2 Times Following are the total deductions from my account: ECS DR Return Charges[protected].09 EMI DR Return Charges[protected].00 ECS DR Return Charges[protected].26 ECS DR Return Charges[protected].61 ECS DR Return Charges[protected].70 [protected][protected][protected]------- Total Deductions = 2373.63+ 995 (Late fee for CITI Bank) = 3368.63 Really should I bare these charges of rupees 3368/- for the total EMI of rupees 6285/- ? If I call HDFC Bank, they say these deductions are because of ECS fail and not ready to return any amount. How many times a bank can try for ECS in a month for one loan? What are RBI guidelines on Loan ECS and ECS Charges? If I contact bank ombudsman, should I need lawyer to take up the case? Attached the bank transactions details to this complaint. Request you to consider my request on high priority and help me to get my money back. Thanks & Regards, Prasad +91-[protected]

Dear Sir, I hold two policies bearing No. 12048874 and No. 12189005 in the name of Rev. William HNo. 354/1, Bhim Garh Kheri, Near Railway Station, GURGAON- 122001, (Haryana). Since I could not reach to the maturity my policies were surrendered. The payment of my policy No. 12189005 was made but the payment of my other policy No. 12048874 has not yet been made. I got retired and has shifted to my home town. My permanent address is as under :- REV. WILLIAM Moh. Jatao Jatan At & P.O. CHHATA Distt. Mathura (U.P) PIN: 281401 My Date of Birth is o4.08 1955 email ID: [protected]@gmail.com MY State Bank Account No. is [protected], Branch State Bank of India, Sharai Shahi, CHHATA (Mathura) U.P. I shall be very much obliged if you could please release the payment soon as possible.

MY NAME IS UNNIKRISHNA PILLAI.I HAVE RECEIVED AN SMS FROM HDFC BANK THRU RELIANCE NETWORK.THE SMS SAYS "NEFT TRANSACTION WITH REFERENCE NUMBER N[protected] FOR INR 57, 882.00 HAS BEEN CREDITED TO THE BENEFICIARY ACCOUNT ON 29.11.2014 AT 08:08:20". I HAVE ENQUIRED WITH HDFC BANK, I.C.COLONY BRANCH, BUT THEY WERE UNABLE TO TRACE THE TRANSACTION.PLEASE HELP.

Hi, Myself Amit Naik and I am belongs to pune my credit card no [protected] has lost so I hot listed old card and I have submitted application 2 times with your hingane khurd branch but it was not delivered to your Chennai office so I had sent an application by personal courier 2 times to your Chennai branch for reissue the new card but it got rejected due to signature mismatch. Since I have taken your card 4 years back I forgot the signature but Nobody is helping me about What is procedure to verify my old signature with your bank. And I was shocked when your phone banking executive advise me to apply for new card and nobody bother to resolve the dispute. And I have approx. 10000 points on my old card if you check my history with card I being loyal and good customers of yours for last 4 years, so please help me in this case

Dear Sir, I have made my settlement of my Credit card No:[protected] but till now it is been not removed from the CIBIL which is where all the companies check for providing any loans.So kindly remove this from the CIBIL as i have honoured the bank in paying my amount and settling the amount.I request you to kindly guide me in this regard, Thanks & Regards Chandra Prakash [protected]

I was trying to withdraw USD 800 from Philadelphia Airport on Dec 06 when the ATM got stuck while processing and cash was not dispensed. However, my online account showed a debit o[censored]SD 800. I called up Bank of America (ATM) and they restarted the ATM basis the location we provided but asked me to speak to the bank and registered the complaint. I called up HDFC bank customer care and registered a complaint . There has been no reversal of the amount.

I apply home loan trough agent . Before applying this loan I have clear every matter about home . The home is 15 years old. After knowing this peoperty .the agent give me surety about loan and took the cheque of processing fee.but loan not approved by bank say to me reason that the property is old and permission not given by technical teem .so, i demand my processing fee and they ask me to give full amount.but now they say to me deduct some amount.so, please help me.mob no.[protected].my name is anil kahar

DEAR SIR, I BEING A WELLWISHER OF MY OWN BANK e, i HDFC BANK, , BEING AN OLD CUSTOMER BEFORE CLOSING MY ALL ACCOUNTS IN THE ABOVE MENTIONED BRANCH AND OF COURCE BANK TOO.WANT TO DRAW KIND ATTENTION OF THE SENIOUR OFFICERES INCHARGE SO THAT TO HAV A SIGN OF RLIEV TO OTHERS WHO MUST BE IN THE SAME SHOES AS OF ME. FIRST OF ALL PLS HAV A KNOWLEDGE OF MY RUNNING A/CS NO.S (1), [protected] IN MY NAME ANIL KUMAR GERA, ( 2. ) . [protected], MY WIFE RUBY GERA, (3) [protected] MY H.U.F. A/C (4) . [protected] MY FATHERS PROP. FIRM ALKA FOOD INDUSTRIES (SINCE CLOSED AFTER HIS DEATH ) .( 5.) [protected] . MY COMPANY ALKA FOODS (P) LTD. ( 6) . [protected] . TRUST A/C (7 ). [protected] KUNAL FOOD PRODUCTS. RAI HARYANA. (8) . [protected] MY SONS A/C (9). [protected] MY SONS A/C . (10. ). [protected] KUNAL FOOD ( SINCE CLOSED ) BESIDE THESE A/C MY SENIOR STAFF ALSO MAINTAIN THEIR A/CS . I HAV MENTIONED TWO OLD A/CS ALSO SO THAT TO ACCESS THE SERVICES AND MY MAINTAINANCE IN PAST . IN THIS WAY ME AND MY FAMILY IS CURRENTLY RUNNING 8 ( EIGHT ACCOUNTS SAVING AND CURRENT BOTH . SIR AS FAR AS I REMEMBER MY A/CS WERE OPEND IN 2006 OR 2007 WHEN MR NAVEEN WAS THE MANAGER, THE OTHER TEAM MEMBERS WERE MR SUMIT GROVER, MR VISHAL AND SOME OTHERS WHOSE NAMES I CAN NOT RECOLLECT RIGHT NOW . TILL THEY REMAIND IN THE BRANCH WE WERE MORE THEN SATISFY, THERE AFTER THE STAFF IS GOING ON CHANGING AND NOT A SINGLE OR TWO PERSONS THE WHOLE STAFF CHANGED MANY TIMES AS THE RECORD WILL BETTER SAY . THE WORST EVER STAFF IS NOW RUNNING THIS BRANCH, NEITHER THEY COOPERATE NOR THEY KNOW THE WAY ONE SHOULD BEHAVE WITH THE COSTMER IN A PRIVATE BANK. THE FIRST NAME IF I HAVE BEEN ASK WORST MISBEHAV AND ILLMANNERED PERSON IS MR JAGDEEP KALRA WHOSE PH NO. IS [protected] . MY STAFF WHO REGULARLY ATTEND THIS BRANCH ALWAYS COMPLAINED FOR HIS MISBEHAVIOUR AND BAD LANGUAGE HE USES, AND HE DOES NOT WANT TO DO THE WORK EVEN RTGS TAKE 6 TO 7 HAURS AND THAT TOO AFTER REMINDING HIM AGAIN AND AGAIN . THE SECOND MISBEHAVING PERSON IS MR VISHAL MISHRA . THOUGH I SHOULD NOT COMMENT BUT HE IS NOT EVEN CAPPABLE OF ANY PUBLIC DOMAIN AND HDFC HAD CHOSEN HIM . ITS VERY AMAZING . A SIMPLE TELEPHONIC TALK WOULD PROVE ME RIGHT VIEW ABOUT THIS MAN . AN EXAMPLE JUST AN EXAPLE NOT THE ONLY GREVIANCE OF THEIR INEFFECIANCY IS MY ONE CURRENT A/C NET BANKING IS NOT WORKING SINCE I THINK LAST MORE THAN A YEAR AND MANY TIME FILLED FORM HAS BEEN TAKEN .BUT NOTHING COULD BE DONE TILL TODAY . EVERY TIME VAT AND INCOMETAX I HAV TO PAY FROM DIRECTORS SAVING A/CS . BUT IT ALWAYS SEEMS FALL ON DEAF EARS . YOU R REQUSTED TO APPOINT A SENIOUR PERSON TO MEET MY STAFF AND LISTEN TO THERE VERSIONS AND THE DEEDS OF THESE PERSONS . WE EVEN DONT KNOW WHO IS THE BRANCH MANAGER, WHOME TO COMPLAINT I THINK EVERY MEMBER IS MANAGER HERE . I HAVE BEEN COMPELLED TO CLOSE MY ALL ABOVE MENTIONED A/CS . BUT I WANT AN ACTION AGAINST ALL THES STAFF MEMBERS . THANKS ANIL GERA 6/12/2014

Hello, My name is M.Vinodh Kumar.I had a bike loan with you from this year August and Loan Number is 29161076. Every month of 5th EMI amount of 4655 will be debited from my account and today i deposited 5000 on 12.00PM but already you people made it in to Overdue EMI.Is this fair? You never sent me an email statement regarding the EMI debit time on due date but you made my EMI now as overdue which is not acceptable.I tried to make a compliant on this to customer care and tried reaching them for around 2 hours but till end no one answered my call. My account have sufficient balance on due date as per the loan statement so i wont pay any extra charges irrespective of time. Kindly take some serious action on this issue and try to solve this as soon as possible.I would like to have a long relation with your bank and services if you can solve this fruitfully. I look forward hearing from you soon.

dear sir as per your appointed brokers M/s A B BROKING company employee mr. ALOK VARMA sales person who was miss guide me i have voice recording, he told me please invest single premium rs. 60000/- and you will get 112790/- after five years and you will also get medical insurance 5 times for your paying money @ 300000/- and we are offer you direct so you will also 20% agent commision for this policy i was already invest in my daughter name rs.60000/- and rs 39000/- on 29/10/2014 and same policy are cancelled by me on 26/11/2014 and recieve amount on 04/12/2014 but this case i requist you to do not miss guide public and take action on him his mobile number is [protected]

Every month of 5th my loan EMI will be debited from my account but today i have sufficient balance even they made it in to overdue with extra charges. To make this complaint i am trying to reach the customer care for around 2 hours to all the useless numbers mentioned in their website but no one spoke to me till end only i can hear pre recorded voice.HDFC Bank loan services is the worst service i ever had with any other banks.Please learn how to serve a customer easily and try to make a better commute with them.I never want to have relation with this kind of banks.

I have already raised a complaint before regarding the same Policy Number 17139698 on 28th Nov 2014 and got a response back that my issue will be taken care within 2days. Unfortunately that didn't happen and I am back again here writing all in vain. No body has given any right to any bank to hold anyone's money for that long whatever is the amount. It will be 2months since I have applied for the insurance but till date there is no response from the bank. This is a shame that I raised a customer complaint but still no action was taken which means all this complaints and all are just waste of time but I am not going to leave it all here, I will escalate this issues to high level people in HDFC from where ever possible. You people really cant play around with our time and money. This is not accpetable to no one has given the right to you. I am done here.. You guys have tested my patience way much and this is and disgusting. I know this email will be read by any other email you get and wont even responded may be. Thanks for your amazing and awesome support!

I have taken health policy on M.sirisha name. Policy number is : HN[protected]. I have taken this policy for eye laser treatment (Lasic laser) only .I know that Lasic laser treatment will cover any policy.But HDFC customer care team and sales representative clearly confirmed that Lasic laser treatment will be covered from 3rd year. Before renewing I have called customer care 3 times and all 3 agents confirmed that it will be covered.When i asked mail confirmation no one given the same confirmation. I have raised Service ID=[protected]' raised for providing wrong information by customer care.They replied that "inadvertent error made by customer care executive and necessary action has already been taken against the said executive".But finally I lost the money for the wrong information given. In the same mail they are saying lies that no one given such confirmation . Be careful with these type of fraud guy's. Grievance Cell [protected]@hdfcergo.com via yahoo.co.in Jul 7 to manohar Dear Mr. Reddy, This is with regards to your e-mail dated July 04, 2014. At the outset, we sincerely apologize for the inconvenience caused due to inadvertent error made by customer care executive and necessary action has already been taken against the said executive. Manohar reddy.M, Phone:[protected]..

Hi Sir, I have a salary account with HDFC Bank from May, 2012 and the account number is # [protected]. I have taken a 2 Wheeler Loan from HDFC of 73, 000 for 36 months tenure. The EMI is 2769 RS and deduction date is 5th of every month. I also have the CITI Bank personal loan of 1 Lakh for 36 months tenure. The EMI is 3516 RS and deduction date is 1st of every month. Unfortunately I have not maintained the balance for the...

Hi, Someone tried to make fraud transaction through my credit card but he was unable to do that as he was unable to type OTP. Transaction details:- 1.S.P Jain Institute of Ma 2.XLRI PROSPECT COLLECTIONS I receive both the messages on my phone i.e [protected]. At the same I called the HDFC credit card department but they refused to help me even they were not interested to help me. They simply told me to block the card which I did. I requested the concern person to track as I got the message with my card number. Please do the needful and please take strict action against the HDFC credit card department. Thanks & Regards Sagar Rastogi [protected]

Sir, I had initiated a fund transfer of rs.4000 through hdfc net banking on[protected]. But I received an sms from hdfc stating that your fund transfer request has been declined and the amount (rs 4000) was deducted from my account. I contacted hdfc cusomer care and they are not giving sufficient response. Plz solve this for me because I have urgency for money. Details: Trans. Ref no:[protected] Acount num: [protected], Rakesh V...

Dear sir An agent named Ashwani mehra has sold me 2polices of hdfc classic .He told me that there is an amount of 94000 benifit for your policy has come and to Claim that you have to give documents and two Cheques .Later I find that it was a cheat with me. so I request you that my policies to be cancelled and my amount to be Deposited in my account. MY polices details are as under ; Name .Seema Saini DOB.12/03/1977 policy No.17247182 & 17246564 and forms No.S[protected]& S[protected]. Hdfc classic assure plus. Cheques attached were-370336 &370337 of Rs.25000each from Axis bank. So plese Cancel the above policies and refund my amount.thanks. Seema saini [protected].