HDFC Bank Complaints & Reviews

MY NAME IS UNNIKRISHNA PILLAI.I HAVE RECEIVED AN SMS FROM HDFC BANK THRU RELIANCE NETWORK.THE SMS SAYS "NEFT TRANSACTION WITH REFERENCE NUMBER N[protected] FOR INR 57, 882.00 HAS BEEN CREDITED TO THE BENEFICIARY ACCOUNT ON 29.11.2014 AT 08:08:20". I HAVE ENQUIRED WITH HDFC BANK, I.C.COLONY BRANCH, BUT THEY WERE UNABLE TO TRACE THE TRANSACTION.PLEASE HELP.

Hi, Myself Amit Naik and I am belongs to pune my credit card no [protected] has lost so I hot listed old card and I have submitted application 2 times with your hingane khurd branch but it was not delivered to your Chennai office so I had sent an application by personal courier 2 times to your Chennai branch for reissue the new card but it got rejected due to signature mismatch. Since I have taken your card 4 years back I forgot the signature but Nobody is helping me about What is procedure to verify my old signature with your bank. And I was shocked when your phone banking executive advise me to apply for new card and nobody bother to resolve the dispute. And I have approx. 10000 points on my old card if you check my history with card I being loyal and good customers of yours for last 4 years, so please help me in this case

Dear Sir, I have made my settlement of my Credit card No:[protected] but till now it is been not removed from the CIBIL which is where all the companies check for providing any loans.So kindly remove this from the CIBIL as i have honoured the bank in paying my amount and settling the amount.I request you to kindly guide me in this regard, Thanks & Regards Chandra Prakash [protected]

I was trying to withdraw USD 800 from Philadelphia Airport on Dec 06 when the ATM got stuck while processing and cash was not dispensed. However, my online account showed a debit o[censored]SD 800. I called up Bank of America (ATM) and they restarted the ATM basis the location we provided but asked me to speak to the bank and registered the complaint. I called up HDFC bank customer care and registered a complaint . There has been no reversal of the amount.

I apply home loan trough agent . Before applying this loan I have clear every matter about home . The home is 15 years old. After knowing this peoperty .the agent give me surety about loan and took the cheque of processing fee.but loan not approved by bank say to me reason that the property is old and permission not given by technical teem .so, i demand my processing fee and they ask me to give full amount.but now they say to me deduct some amount.so, please help me.mob no.[protected].my name is anil kahar

DEAR SIR, I BEING A WELLWISHER OF MY OWN BANK e, i HDFC BANK, , BEING AN OLD CUSTOMER BEFORE CLOSING MY ALL ACCOUNTS IN THE ABOVE MENTIONED BRANCH AND OF COURCE BANK TOO.WANT TO DRAW KIND ATTENTION OF THE SENIOUR OFFICERES INCHARGE SO THAT TO HAV A SIGN OF RLIEV TO OTHERS WHO MUST BE IN THE SAME SHOES AS OF ME. FIRST OF ALL PLS HAV A KNOWLEDGE OF MY RUNNING A/CS NO.S (1), [protected] IN MY NAME ANIL KUMAR GERA, ( 2. ) . [protected], MY WIFE RUBY GERA, (3) [protected] MY H.U.F. A/C (4) . [protected] MY FATHERS PROP. FIRM ALKA FOOD INDUSTRIES (SINCE CLOSED AFTER HIS DEATH ) .( 5.) [protected] . MY COMPANY ALKA FOODS (P) LTD. ( 6) . [protected] . TRUST A/C (7 ). [protected] KUNAL FOOD PRODUCTS. RAI HARYANA. (8) . [protected] MY SONS A/C (9). [protected] MY SONS A/C . (10. ). [protected] KUNAL FOOD ( SINCE CLOSED ) BESIDE THESE A/C MY SENIOR STAFF ALSO MAINTAIN THEIR A/CS . I HAV MENTIONED TWO OLD A/CS ALSO SO THAT TO ACCESS THE SERVICES AND MY MAINTAINANCE IN PAST . IN THIS WAY ME AND MY FAMILY IS CURRENTLY RUNNING 8 ( EIGHT ACCOUNTS SAVING AND CURRENT BOTH . SIR AS FAR AS I REMEMBER MY A/CS WERE OPEND IN 2006 OR 2007 WHEN MR NAVEEN WAS THE MANAGER, THE OTHER TEAM MEMBERS WERE MR SUMIT GROVER, MR VISHAL AND SOME OTHERS WHOSE NAMES I CAN NOT RECOLLECT RIGHT NOW . TILL THEY REMAIND IN THE BRANCH WE WERE MORE THEN SATISFY, THERE AFTER THE STAFF IS GOING ON CHANGING AND NOT A SINGLE OR TWO PERSONS THE WHOLE STAFF CHANGED MANY TIMES AS THE RECORD WILL BETTER SAY . THE WORST EVER STAFF IS NOW RUNNING THIS BRANCH, NEITHER THEY COOPERATE NOR THEY KNOW THE WAY ONE SHOULD BEHAVE WITH THE COSTMER IN A PRIVATE BANK. THE FIRST NAME IF I HAVE BEEN ASK WORST MISBEHAV AND ILLMANNERED PERSON IS MR JAGDEEP KALRA WHOSE PH NO. IS [protected] . MY STAFF WHO REGULARLY ATTEND THIS BRANCH ALWAYS COMPLAINED FOR HIS MISBEHAVIOUR AND BAD LANGUAGE HE USES, AND HE DOES NOT WANT TO DO THE WORK EVEN RTGS TAKE 6 TO 7 HAURS AND THAT TOO AFTER REMINDING HIM AGAIN AND AGAIN . THE SECOND MISBEHAVING PERSON IS MR VISHAL MISHRA . THOUGH I SHOULD NOT COMMENT BUT HE IS NOT EVEN CAPPABLE OF ANY PUBLIC DOMAIN AND HDFC HAD CHOSEN HIM . ITS VERY AMAZING . A SIMPLE TELEPHONIC TALK WOULD PROVE ME RIGHT VIEW ABOUT THIS MAN . AN EXAMPLE JUST AN EXAPLE NOT THE ONLY GREVIANCE OF THEIR INEFFECIANCY IS MY ONE CURRENT A/C NET BANKING IS NOT WORKING SINCE I THINK LAST MORE THAN A YEAR AND MANY TIME FILLED FORM HAS BEEN TAKEN .BUT NOTHING COULD BE DONE TILL TODAY . EVERY TIME VAT AND INCOMETAX I HAV TO PAY FROM DIRECTORS SAVING A/CS . BUT IT ALWAYS SEEMS FALL ON DEAF EARS . YOU R REQUSTED TO APPOINT A SENIOUR PERSON TO MEET MY STAFF AND LISTEN TO THERE VERSIONS AND THE DEEDS OF THESE PERSONS . WE EVEN DONT KNOW WHO IS THE BRANCH MANAGER, WHOME TO COMPLAINT I THINK EVERY MEMBER IS MANAGER HERE . I HAVE BEEN COMPELLED TO CLOSE MY ALL ABOVE MENTIONED A/CS . BUT I WANT AN ACTION AGAINST ALL THES STAFF MEMBERS . THANKS ANIL GERA 6/12/2014

Hello, My name is M.Vinodh Kumar.I had a bike loan with you from this year August and Loan Number is 29161076. Every month of 5th EMI amount of 4655 will be debited from my account and today i deposited 5000 on 12.00PM but already you people made it in to Overdue EMI.Is this fair? You never sent me an email statement regarding the EMI debit time on due date but you made my EMI now as overdue which is not acceptable.I tried to make a compliant on this to customer care and tried reaching them for around 2 hours but till end no one answered my call. My account have sufficient balance on due date as per the loan statement so i wont pay any extra charges irrespective of time. Kindly take some serious action on this issue and try to solve this as soon as possible.I would like to have a long relation with your bank and services if you can solve this fruitfully. I look forward hearing from you soon.

dear sir as per your appointed brokers M/s A B BROKING company employee mr. ALOK VARMA sales person who was miss guide me i have voice recording, he told me please invest single premium rs. 60000/- and you will get 112790/- after five years and you will also get medical insurance 5 times for your paying money @ 300000/- and we are offer you direct so you will also 20% agent commision for this policy i was already invest in my daughter name rs.60000/- and rs 39000/- on 29/10/2014 and same policy are cancelled by me on 26/11/2014 and recieve amount on 04/12/2014 but this case i requist you to do not miss guide public and take action on him his mobile number is [protected]

Every month of 5th my loan EMI will be debited from my account but today i have sufficient balance even they made it in to overdue with extra charges. To make this complaint i am trying to reach the customer care for around 2 hours to all the useless numbers mentioned in their website but no one spoke to me till end only i can hear pre recorded voice.HDFC Bank loan services is the worst service i ever had with any other banks.Please learn how to serve a customer easily and try to make a better commute with them.I never want to have relation with this kind of banks.

I have already raised a complaint before regarding the same Policy Number 17139698 on 28th Nov 2014 and got a response back that my issue will be taken care within 2days. Unfortunately that didn't happen and I am back again here writing all in vain. No body has given any right to any bank to hold anyone's money for that long whatever is the amount. It will be 2months since I have applied for the insurance but till date there is no response from the bank. This is a shame that I raised a customer complaint but still no action was taken which means all this complaints and all are just waste of time but I am not going to leave it all here, I will escalate this issues to high level people in HDFC from where ever possible. You people really cant play around with our time and money. This is not accpetable to no one has given the right to you. I am done here.. You guys have tested my patience way much and this is and disgusting. I know this email will be read by any other email you get and wont even responded may be. Thanks for your amazing and awesome support!

I have taken health policy on M.sirisha name. Policy number is : HN[protected]. I have taken this policy for eye laser treatment (Lasic laser) only .I know that Lasic laser treatment will cover any policy.But HDFC customer care team and sales representative clearly confirmed that Lasic laser treatment will be covered from 3rd year. Before renewing I have called customer care 3 times and all 3 agents confirmed that it will be covered.When i asked mail confirmation no one given the same confirmation. I have raised Service ID=[protected]' raised for providing wrong information by customer care.They replied that "inadvertent error made by customer care executive and necessary action has already been taken against the said executive".But finally I lost the money for the wrong information given. In the same mail they are saying lies that no one given such confirmation . Be careful with these type of fraud guy's. Grievance Cell [protected]@hdfcergo.com via yahoo.co.in Jul 7 to manohar Dear Mr. Reddy, This is with regards to your e-mail dated July 04, 2014. At the outset, we sincerely apologize for the inconvenience caused due to inadvertent error made by customer care executive and necessary action has already been taken against the said executive. Manohar reddy.M, Phone:[protected]..

Hi Sir, I have a salary account with HDFC Bank from May, 2012 and the account number is # [protected]. I have taken a 2 Wheeler Loan from HDFC of 73, 000 for 36 months tenure. The EMI is 2769 RS and deduction date is 5th of every month. I also have the CITI Bank personal loan of 1 Lakh for 36 months tenure. The EMI is 3516 RS and deduction date is 1st of every month. Unfortunately I have not maintained the balance for the...

Hi, Someone tried to make fraud transaction through my credit card but he was unable to do that as he was unable to type OTP. Transaction details:- 1.S.P Jain Institute of Ma 2.XLRI PROSPECT COLLECTIONS I receive both the messages on my phone i.e [protected]. At the same I called the HDFC credit card department but they refused to help me even they were not interested to help me. They simply told me to block the card which I did. I requested the concern person to track as I got the message with my card number. Please do the needful and please take strict action against the HDFC credit card department. Thanks & Regards Sagar Rastogi [protected]

Sir, I had initiated a fund transfer of rs.4000 through hdfc net banking on[protected]. But I received an sms from hdfc stating that your fund transfer request has been declined and the amount (rs 4000) was deducted from my account. I contacted hdfc cusomer care and they are not giving sufficient response. Plz solve this for me because I have urgency for money. Details: Trans. Ref no:[protected] Acount num: [protected], Rakesh V...

Dear sir An agent named Ashwani mehra has sold me 2polices of hdfc classic .He told me that there is an amount of 94000 benifit for your policy has come and to Claim that you have to give documents and two Cheques .Later I find that it was a cheat with me. so I request you that my policies to be cancelled and my amount to be Deposited in my account. MY polices details are as under ; Name .Seema Saini DOB.12/03/1977 policy No.17247182 & 17246564 and forms No.S[protected]& S[protected]. Hdfc classic assure plus. Cheques attached were-370336 &370337 of Rs.25000each from Axis bank. So plese Cancel the above policies and refund my amount.thanks. Seema saini [protected].

Trade accounts:2268774 and 210481. The service rendered by the company to email is ver bad. I get only auto replies which reads that response will be done within one business day. That is the end. Your personnel appear to cheat the company by not doing any work. A complaint regarding the non functioning of PDF download from History/Contract note/common contract note was made in the middle of Oct 2014. Till date the problem is not attended. At times some one telephone and inform that it is working, possibly the IT personnel concerned also cheats them by giving wrong information without doing anything. Do this company have any responsible sr. Management to be contacted like other company? Please let me know so that I can bring this to their notice. In the meanwhile I am searching for the same. Do anyone track auto replies received from their site?? In all an Irresponsible company for work cheats!!!

Dear Sir, I, introduce myself to you as Baidyanath Karmakar date of birth: 05/07/1958 residing at Gayenpara, Raydighi, 110 South 24 pgs, PIN: 743383 has been cheated by your much renowned insurance company very badly. I have lost all my savings and no wish to survive anymore as I am broken down morally and been cheated so badly by your company. I have been cheated by your company with an amount in total Rs. 6, 00, 000/- in the name of Life Insurance in my name and in my wife's name, Mrs. Pranati Karmakar. The details of the amount I have cheatedly invested with you and policy number detail is given below: Name Invested Amount Policy Number 1)Baidyanath Karmakar 3, 00, 000/- Policy no:[protected] Client id:[protected] 2)Pranati Karmakar 3, 00, 000/- Policy no:[protected] Client id:[protected] I paid this money as I was told by your executive that HDFC has come up with Fixed Deposit Plans where I will pay and I will receive a bond paper and after 7 years I will get approximately double the amount I am keeping as fixed deposit.hence, I invested one by one, my entire savings i did in my whole lifetime with the hope that I will get a lumsome amount after 10years. I was not provided with the policy bonds in time and when I received the policy bonds, I was totally looted by your company as I found them to be regular policied where I do have to pay premiums every year to rertain the same and failing which will lapse my policicies. Not only that I was also promised that I can get a 10 times loan i, e (10*premium) anytime after i get my fixed deposit bonds.But all these commitmnents were fake as I enquired that there is no loan options in these policies and they are not at all fixed deposit bonds, they are simply regular policy bonds. HDFC my sigtnature is forged in the benefit illustration of the bond papers. I have not signed them and my signature has been forged completely.Again I have not performed or undergone any medical test where I found that my medical test has alreay been performed by some other anonymous person. Hence, the medical examination done from your company's end was also forged totally. According to IRDA's grievance Redressal policy I can apply for cancellation until my request is addressed. In the IRDA's grievance redressal guidelines, there was clearly mentioned " a complaint shall be considered as disposed of and closed when :- (a) The company has acceded to the request of the complaint fully. (b) where the complaint has indicated in wriying, acceptanceof the response of the insurers. (c) Where the grievance redressal officer has certified the company has discharged its contractual, statutary and regulatory obligations and closes the complaint. Hence, I request you to look into the matter and investigate the matter as soon as possible as I have already lost my entire savings and hopes of my life. I have to kill myself along with my entire family if I do not get my money refunded. I pledge and beg to help me and please do the needful and take necessary steps to cancel the policies and refund me the money back. Looking forward to your kind help and eventually If my appeal of cancellation and pledge to get my money back gets rejected I will be compelled to take legal actions and also will ask for help from media to stop this fraud racket run by Hdfc Standard Life Insurance company………. Thanks Baiyanath karmakar M-[protected] //[protected]

Deepak Kumar Mo-[protected] [protected]@gmail.com I got a duplicate not of 1000 while Withdrawal of 75000 through cheque from HDFC sector-63 Noida.Manager is not ready to accept .She told that we have handover the all not after checking in machine. My point is if you have checked all note then there must be recorded video .If you are right then its a loss for me but it my right as a customer to verify it . Manager was very rude like there us no one to hear a customer.Its a black money and got it from reputed bank .Please take a appropriate action for it.

My name is gopeshwar and I would like to complain against agent who called for payment, He used inappropriate language and was rude while speaking as she said "hdfc bank tere baap kaa hai kya" and " hum tujhe utha lange jaha par tu hoga " " 100000 niklwa lenge " which is really not appreciate as I am using HDFC credit card last 2 years and I have Only missed 1 payment not more than that.His name was Rahul and calling number is[protected] and [protected] and they are saying he is calling from Rajouri garden HDFC ban branch .Please take strict actions for calling and harassing people for payment. HOW CAN ANY ONE FROM BANK WILL TALK TO HIS CUSTOMER & WRONGLY THREATEN!! I NEED A ANSWER!! I

Hi This is Arvind Solanki faced a serious problem with HDFC credit card. I have good relationship with HDFC bank since last 3.8+ years regarding my personal account and credit card. I started using hdfc credit card in 2011 (card#[protected]). I got this card when I was in Bhubaneswar Orrisa. Due to my job requirement i have moved to delhi 3 years back. after some time i called to customer care regarding my credit card closure as limit was not good and they denied. I thought that i should close this card and get a fresh one with increased limit (This was the suggestion from one of their customer care executive on call). when i called customer care again to close this card they said there is no procedure to close your card on phone and asked me to send some form to close/address update/ mob update whatever i wanted to do. Then i thought lets continue with this card so lets update my new address/Mobile number (as both are changed after moving to delhi). I filled the form and dropped into a dropbox at hdfc bank's sector-56 branch but my address and mobile number never get updated on my CC statements. I still thought that there might be some failure in delivery and continued with the card till the expiration of the card. This card was about to expire in oct-2014, i visited hdfc bank branch in Gurgaon regarding the proper closure of this card as there is no credit card department in gurgaon as per bank manager. Card got expired and new card has been issued on my name without asking whether i need or not, they did not even asked me that where do we have to deliver this card, not even a single email notification, nothing at all and i dont know where that card is??? I called customer care regarding the closure and they said, i have to fill up a form that is available on their site for closure and believe me guys there is no form for closure is available on HDFC site... I called again they said ok no form available then write an application and send us through HDFC bank. I have written an application dropped in HDFC dropbox in gurgaon branch and my card is never get closed. I called customer care regarding the my application is not taken in consideration for closure and they said, I can close my card only if i have my mobile number ON which i have given in credit card 3 years back in Bhubaneswar. can you imagine that. After a long discussion he said that please clear your all dues and we will close your card permanently(i felt good after listening something positive) i did payment of my outstanding amount(1103.59 INR) and called again, customer care executive said that we did not received you payment till now so we cant close your card and asked to wait till the payment received. called next day and they said yes your payment is received but we can not cancel your card on phone. I have given every verification about me then why do you need that mobile number only... I said if you want to send some verification code or something please use my email which i have given in credit card. After a long discussion executive put me on hold and said that please talk to my boss/senior... A lady came on the phone with and she was talking very rudely. She said if i want to close my card i have to get my old number activated that i was using in Bhubaneswar and there is no other way. Your card will not be close for all your life time. i have called customer care almost 10 times wasted lot of time. Now My question to HDFC are: 1. Is this the right way to deal with customers. 2. If i don't have my old mobile number then my email will not considered why? 3. Do you think that harassing your one customer can give you more profit or making them happy can be more profitable. 4. Do you think that after all this i ever use HDFC credit card again. 5. Do you think i would suggest HDFC to anyone anymore. I will wait for your answers. See i am technical guy and keep my words : - "This Will be a game of Loss" Thank you Arvind