HDFC Bank Complaints & Reviews

Hello Team, My Name is Syed Ur Rehman, and I am a HDFC account user. I have been using the HDFC services more than 2 years and when the account was opened the executive told me that the Demat account also will be opened and if we are not interested we can close it after a month. As I was not satisfied, I closed My Demat account within 2 months by giving a request in the nearest HDFC Branch (Jayanagar 9th Block). Soon after a year the on 24/12/2013 the Demat account was reopened and an amount of Rs. 842:00 was deducted from my savings (salary) account. Hence, I called the customer care and gave the request and after 4 to 5 working days I got a call from customer care center or the Branch Manager and they took my request and told me that the Demat account will be closed permanently and the deducted amount was reverted back to my account. Now again on 29/12/2014 I got a SMS stating that "Dear Customer an amount of Rs. 842.70 is due for your Demat A/c XXXXX9485, till date. Kindly fund your bank A/c suitably. Please ignore if funded. I have given an authorization to close My Demat A/c long time back and today 30/12/2014 when I contacted the Demat customer care the representative told that the amount is a service charged to keep the Demat account existing and I have to pay the amount. It is not the fault of the agent. I have closed the Demat A/c long time back and the account is still existing. If the amount is getting deducted from my account I will go LEGAL and I will write a mail to your CEO and the higher authority. Regards, Syed +91-[protected]

Myself Rakesh Kumar underwent a surgery two years ago in CMC vellore and spent my two years there for treatment sake.Meanwhile HDFC bank deactivated my account-[protected] including the cash present in it without letting me know.I request you to take appropriate measure even if account is not activated at least i get my money back.My contact details are as follows; House no -1200 Sector -19 part -2, HUDA KAITHAL, HARYANA-136027 Phone no-[protected]

Few months back we bought HDFC Bank credit card known as Times card.By doing various malpractices company is cheating/looting their customers. Around 2 months back due to carelessness of the co.I was forced to make payment 3 times for same bill and 2 cheques got debited from my account even after such blunder next month theycchareged me fiance/late fee. Again this month even after making payment of bill before due date they charged me finance charge. When i bought i was told it is lifetime free card and still they charged me membership fees so in less than a span of year 3 times they tried to extract extra money fraudulently. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers. I am expecting with your help: that they refund all bogus charges they took from me and mental harassment charge of Rs5000 along with apologize letter. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers

I would like to inform you that your credit card recovery team are calling me back to back for credit card payment. This is not a kind of behavior accepted at all.Your call centre guys are abusing while on the calls. Such behavior should not be accepted at all. If you guys want me to walk to consumer court please let me know?? Let me clear my point of view, it's not my pending outstanding it's for one of mine colleague who just updated my no. in ref. Call centre no ([protected], [protected], [protected]) Expecting for resolution from you guys. Regards, Khem +91 [protected]

your's employee's just open an a/c and than forget the customer.{ what kind of behavior is this } Last one month i regularly visiting to branch but your employee's say yes sir today we will do yours work every day i go they say i m busy so i will do tomorrow | promise. last one month they just making fool what is this sir is this. Is this your bank status is. such a shame my a/c no:- [protected] (current a/c ) i also done complain 2 days ago but i didn't get any reply so take some action my contact no :- [protected]

Hai my name is Mahesh on 16th Dec 2014 i have applyaid for Credit card the Exicutive came and taken all my Documents but its almost 13 days over still i did not get any Conformation or Reference no. Please do the need full to get the status of my credit card application. details mentioned below. Date of Apply :16/12/2014 HBL/DSA Name :Srinivas HBL/DSA Mobile No :[protected] Application No :CC20662565

I have been charged Rs 280.90 per month from Jan-2014 to Aug- 2014 (Total Rs 2, 247.20) as AMB charges from my S/B A/C no [protected]. Though Insta Alert charges are deducted from my account, I have not recd any sms/email alert for min balance throughout this period. In absence of the same I could not maintain minimum balance in my account. Hence this is to request you to waive the AMB charges deducted from my account with immediate effect. SIBABRATA AICH [protected] JAMSHEDPUR

Sir, I had applied for home construction loan in hdfc limited in Ghaziabad city at office address SF-CS 32, ANSAL PLAZA COMPLEX, VAISHALI, GHAZIABAD U.P.about 15 days ago & submitted all required documents & processing fee Rs. 5616 by cheque but no positive response was found so far. So you are requested to take action against bank to return my processing fee & documents. Regds Dev Narain Chaturvedi HDFC Home Loan Application No.[protected] Contact No. [protected]

Hi, Policy number: 15626816 HDFC Life can send in people to collect Cheques whenever the policy payment is due. But they do not help us update the address. I want to update my address by sending a scanned copy of the form that they want me to fill, sign and submit. However, HDFC Life just wants to waste my time. They want me to visit their branch and submit the form. I am going abroad for some time and I do not have time to visit the branch. I hereby request you to instruct HDFC Life to allow me to either update the address online or via sending an email with the scanned copy attached. Please help. Thanks and regards, Rajeev Arora

There any scared to display contact numbers of branches? Just i tried to contact trichy branch their is no way to communicate if connect with customer care IVR means they wont let to give any contact numbers of branch what should i do, if any solution to connect with branch directly. reply me [protected]@gmail.com

Hi I was working with Wipro and when i joined Wipro my salary account with HDFC and after leaving wipro there was some charges i dont know why and apart from this as of now it showing around -98, 000/- in minus you can say charges so why the hell is this and in last week it was showing around -5 thousand but now -98000 so i want answer from HDFC that if customer not doing any thing legal then they do like that and never recommand HDFC to any body... why from last week to this week charges from -5000 to -98000 why...? Kapil Soni

i want to make a complaint against Hdfc Bank ltd.the Employees in this bank are harrased and the life becomes hell after joining this bank. employees are not allowed to take leave even if they have sufficient balance also they have been told by the Branch Managers" leave is not your right" i think HDFC bank Hr has forgotton that there exist Labour office. Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that. i would like to get this into notice of the MD of the bank Mr.Aaditya Puri. HDFC bank has forgotton that it has established the topmost position only because of their employees and they r least bothered... HDFC bank has started the new policy now a days they ask their employees to close the "batch" exactly on 7.00 but they ask employees to work late after that.the idea behind closing batch is employees should leave branch by 7.00 but there is not a single day when employees can go home on 7.00. specially in shani dev mandir branch pathankot punjab.this harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting. honarable Mr.Aditya Puri please take a look at this situation otherwise it will be very dangerous for the coming future. cantact me :- [protected]

i want to make a complaint against Hdfc Bank ltd.the Employees in this bank are harrased and the life becomes hell after joining this bank. employees are not allowed to take leave even if they have sufficient balance also they have been told by the Branch Managers" leave is not your right" i think HDFC bank Hr has forgotton that there exist Labour office. Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that. i would like to get this into notice of the MD of the bank Mr.Aaditya Puri. HDFC bank has forgotton that it has established the topmost position only because of their employees and they r least bothered... HDFC bank has started the new policy now a days they ask their employees to close the "batch" exactly on 7.00 but they ask employees to work late after that.the idea behind closing batch is employees should leave branch by 7.00 but there is not a single day when employees can go home on 7.00. specially in shani dev mandir branch pathankot punjab.this harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting. honarable Mr.Aditya Puri please take a look at this situation otherwise it will be very dangerous for the coming future.

I AM USING YOUR BANK MASTER CARD SINCE SEVEN YEARS. MY CARD NO. IS [protected]. I HAVE DEPOSIT MY CHEQUE NO. 099250 DATED 31.10.14 FOR RS. 167100/- DRAWN ON PNB RAJENDERA PLACE AS ON 31.10.2014 IN HDFC BANK, DEEPALI BRANCH DROP BOX. BUT AS PER YOUR STATEMENT MY CHEQUE WAS CLEARED ON 8TH NOVEMBER 2014, SO YOU HAVE CHARGED LATE FEE AND FINACE CHARGES FORM ME. SIR THIS IS NOT MY MISTAKE. I HAVE ALWAYS DEPOSIT CHEQUE ON 1ST OF EVERY MONTH AND NO BOUNCE TILL DATE WAS INCURRED. I HAVE MADE COMPLAINT TO CUSTMOR CARE AND MY COMPLIANT NO [protected] IS REJECTED BY YOUR CUSTOMER CARE CELL. I AM SURPRISED. THERE IS NO FAULT OF CUSTOMER AND YOU ARE CHARGING AMOUNT. THIS IS NOT GOOD BEHAVIOUR ON YOUR PART. SO I REQUEST U TO PLEASE WAIVE OF CHARGES. IF YOU CAN DO I OBLIGED. THANKING YOU. PLEASE DO THE NEEDFULL

Dear Sir, I am writing this to you in the confidence of have a justness from you. I had written the same to all authorities of Grievance Cell of HDFC Life but they didn't even reply to my complaint. Thus forward the same to you for necessary action to be taken at your end. I am hereby furnishing relevant details:- Policy Holder's Name: Vivek Kumar Rajput Policy No. 14810407 Insurance Plan : HDFC SL YoungStar Super Premium Phone No. +91-[protected] Address: 2138, Janta Flats, GTB Enclave, Shahdara, Delhi-110093 Complaint:- This policy was sold to me with an offer of paying the premium in EMI through my credit card with 0% interest. I was informed that, this (YoungStar Super Premium) is the best fit for my needs and will provide me higher returns. I declared to agent that I was not married neither I had kids and I wanted to take this investment plan for my future savings. All the features of this plan is designed in such a way that it suits to the parents who take this plan for their children and make them beneficiary. In case of the unfortunate death of the parents, beneficiary gets the advantages of this plan. All your sales brochures call it a "Children Insurance Plan". The screen shot of your website detailing this service plan is attached herewith for your kind reference. Now I released that I was made fool and sold the wrong plan, which doesn't meet with my requirement. In this plan Father should keep his child as a beneficiary and pay the premium. But this is the contrary / opposite case, here I am paying the premium (son / child) and my father is beneficiary. This seems to be joke. Now if I continue paying the premium till it gets mature then as per the term & conditions of this plan, the entire maturity amount will go to my father (beneficiary). That time I will be married and will have my own family. I am the youngest in the family and post my marriage, all my siblings will be separated. All my father's property (heritage) will be distributed among all my siblings proportionally. And I will get only the part of of the amount, which I will be investing in this policy for next 10-15 years. Moreover I also would like to point out that your agent has not only cheated me by selling the wrong plan but also done the forgery by making my fake signature. On the last page of the proposal form, it is not my signature. Thus I request you to investigate on that aspect too. To help you out with the verification of the signature, I am also attaching herewith the following documents, 1) Copy of my PAN having my signature 2) Copy of Credit Card issued from HDFC (having my signature) 3) You may also verify my signature from the proposal form this policy (Signature on first three pages are mine but on the last page, it is signed by someone else) The above mentioned concern are very serious in nature and I anticipate appropriate resolution from your end. You may feel free to contact me in case you need any further information from my end. Thanks & Regards, Vivek Rajput

Dear Sir/Madam, I am the credit card holder of hdfc titanium times card. I paid the some amount of minimum due and told the customer care executive that i will pay with interest as per next month statement as it is not possible to pay this month. Though he keeps harassing me and also calling on my fathers number and giving severe trouble to him who is a patient and dependant. I wrote a mail to credit card services, yet the person is keep calling and saying informal words. Is there anything you could help with this or this harassment's will continue. Please do help.

Hi, I am a HDFC Bank Credit Card Holder... Whenever I book online ticket on ITRCTC i.e.India Railway website, there is an additional charges I have to bear every time. Lately, I have booked a ticket from IRCTC through credit card and it was charged 1042/-. But when I did the transaction and seen the statement of credit card, it was 1082/-. Why this extra charge is applicable and only for IRCTC website. Please do let me know at the earliest, else I had to escalate this issue.

Please find the copy paste of the Mail received from HDFC Standard Life. HDFC SL is trying repeatedly to deduct the premium amount of 101550 against policy No. 16507995. from my ICICI Bank savings account, which I have not authorised. This is causing damage to my personal life.Hence please intervene and stop this deduction. Your timely action is requested. Otherwise the matter shall be escalated further. My Contact No. is : [protected] (2) Finance HDFC Life To me Dec 24 at 6:30 PM To ensure delivery to inbox, add [protected]@hdfclife.com to your address book If you cannot see this message click here Please add [protected]@hdfclife.com and [protected]@hdfclife.com to the address book, white list or safe sender list. Otherwise, your mailbox filter or ISP may stop you from receiving any email communication from HDFC Standard Life Insurance Company Limited. Gmail users, kindly move this mail from the Promotion/Updates tab to your Primary tab. PSNE[protected] Comp/Jan/Int/3358 Plan HDFCSL - New Money Back Plan Policy No. 16507995 Premium Amount 101550 Due Date 20-Dec-14 Grace End Date 04-Jan-15 Dear Mr. Aswartha.Narayana Gara, Greetings from HDFC Life! You took an important step in securing your family by taking the above mentioned policy. We wish to inform you that the premium amount of 101550 for your policy remains unpaid, since the debit request has failed due to insufficient funds. The transaction will be carried out again on 31-Dec-14. Kindly maintain sufficient balance. We value your association with us and look forward to your continued patronage. Warm Regards, HDFC Life CIN : U99999MH2000PLC128245 Unsubscribe Reply, Reply All or Forward | More me To [protected]@hdfclife.com [protected]@hdfclife.com CC [protected]@hdfclife.com Today at 11:48 AM To The Concerned Officer, The Debit instruction of debit of the premium of Rs 101550 is most unauthorised. On the same I have represented previously but no response from you. This is most alarming and threatening to me, as I have my own plan to pay the premium and this debit unexpected is causing a lot of mental distress and insecurity. Hence please ensure to stop this auto debit transaction and help me to have my own peaceful planning. With Best Regards Aswarthanarayana [protected]@yahoo.com

I am unable to pay to my Hdfc bank credit card dues Rs. 2lacs, please help me with the solution. I am the HDFC BANK Credit Card holder from last 6 years.This is the first time I have arround Rs.2 Lacs pending with the credit card, Iam asking to HDFC to convert it in to EMI from last 4 months, but HDFC bank CCEdenieng my request again and again, charging additional charges like processingfee, late fee, Etc. I had cheated by somebody 1.5 lacs, I have FIR copy. I amthe head of our family and also i have my entire family to support. I am in bigtrouble at this point of time. I am doing a BPO job right now & its very very tough forme to pay the amount directly, the amount is increasing day by day. I amwilling to pay the amount monthly basis, (EMI), HDFC bank neither providing EMInor Loan option. They are threatening me to spoil my CBIL record. Request youto please take necessery actions ASAP otherwise I am going into vain. Contact no. +91-[protected] Email: [protected]@yahoo.com, [protected]@gmail.com Name: Mohd Tauheed Alam

Sir, Just now before I have reserved a ticket for Journey Date : 25th dec 14 from chennai cmbt to Salem at 00:30 time bus.I finished the booking and my amount had been debited from my account but ticket is not booked and i didn't receive the mail also. Please rectify this problem and refund my money back as soon as possibleThe Trip Code is : 0030CHESALDD01O, Route No : 1063U, Reference Number is : OB3842867, Bill desk number : 4896, , , ,