HDFC Bank Complaints & Reviews

with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation re. cogarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this...

Hello Sir, Myself Karthikeyan and I purchased my credit from HDFC bank few days back. I clearly confirmed with the HDFC Credit Card agent whether my card has "Dial an EMI" facility or not. Agent confirment that my card is eligible and I can avail it through net banking after the purchase. I also confirmed about the "Dial an EMI" option when HDFC people called me for verification. So, today after I made my purchase and when I tried to convert my purchase to "Dial an EMI", I see that option to be unavailable in my Credit Card Net banking. When I enquired about the same to their "Customer Care", they clever say that the offer is applicable to my card but we don't know when you will get it. The Customer care agent "Mr. Praveen Kumar" said i might get within days or even after months. When I was asking their agent while buying the card he said I am eligible by default. But now when I say the same to the Customer Care the exact words are "We apologise on behalf of our agent but you dont have the offer currently." If the agent had said the same when I was buying the card, I would have found BETTER bank compared to this CHEATING HDFC. I want a clear reason why HDFC agent lied to me and why the offer is not applicable for me currently. Thanks Karthikeyan R. [protected]

Hello, I have done IMPS transfer of 25000 rupees from HDFC bank to Citibank account. Received a SMS saying that transcation is timed out and contact bank with ref no. when i contacted HDFC with reference number, they asked me to wait for 3 days and if amount not debited, i need to register a complaint. This is very bad customer serivce by HDFC bank with no proper guides to solve the issue. IMPS Reference Number:[protected] herewith i request HDFC bank to process this as soon as possible as i am in need of this transcation done in a day. Thanks

Hi Sir / Madam, I am using HDFC credit card from 2011, almost from past 3 years. I have upgraded my card for thrice, and did lakhs of transactions on the card. Till March 2014 everything went good. But after March 2014 you people stopped co operating with me. There are no offers given for me on card, at the time other people having offers on card. Particularly, regarding the EMI conversion of the billed amount, you people made me as not eligible customer for EMI. Till now i did not missed any payments, may be i would have missed due dates, but paid single penny also. I had a Jumbo loan on my card till July 2014, i have paid every month EMI very regularly. After closure of Jumbo loan when i asked for loan one more time, people said i am not eligible for loan on card. I took personal loan from HDFC bank in 2013, i paid all EMIs without missing. I got the loan with Interest rate of 13.75%. But after closing the loan, when i asked for another loan people started asking for increased interest rate of 17-19%. What was the wrong i did, i was not able to understand. By the way i am having Savings account also from HDFC bank. When i called to customer care for helping me regarding the EMI conversion on a particular purchase on my card, people said they were not able to. When i asked them why i am not eligible now, and all of my friends are eligible, they had given me a rude answer. "You are not eligible sir, thats it. we cant help you. If you want you can close your card, and they are ready to help with the closing of card" - I did not expected this kind of answer. Sorry for asking like this, what is the procedure to close my account and Credit card both. Please let me know the procedure to my personal mail which is mentioned below. Why i have to continue with HDFC bank, when they are not helping me. My Name: Guruprasad B Email Id: [protected]@gmail.com Thanks & Best regards, Guruprasad B

Pathetic Sales Service, completly looted, where employee blaming each other for the act. After wasting my time and money, they blame each other. Can HDFC will task these people Ms. Shreeya and Lalan Singr ([protected]@hdfcsales.com). What happen to HOME loan file no:[protected], According to Shreeya I am not suppose to process the loan, why then HDFC taken money and asked for other documents, after submitted documents, saying rubbish reason for rejection. (Shreeya saying because land is belong to my wife and sister name, HDFC cannot process the HOME LOAN). I already informed this to LALAN SINGH before start with HDFC, He said we need NOC from your sister, that I did. then, property search report, then all financial doc from my sister etc, I provided all... but all waste >>>>>>>> I am very angry with HDFC, specially RAIPUR and BILASPUR (CG) branch Virendra [protected]

Lalan Singh ([protected]@hdfcsales.com) was the contact person, after a month time HDFC bank (Ms Shriya, raipur branch) told me that my loan cannot process as the land is belong to my wife and sister name that I initially told them before applied for a Loan. They asked me processing fees of 7306.00, taken from my account (ICICI[protected] on dt. 15.10.2014 and also asked me for numbers of documents, here also I spent 3k. I don;t know if HDFC bank new this rule that I cannot avail HOME loan if land is belong to my wife and sister name they why they file it, why then taken money, why they asked other documents? My file no. :[protected]Got SMS)

HDFC SL ProGrowth Flexi insurance plan. (Purchase date 18th December, 2013). Below are the complaint points: 1- I have been told that premium paying term is 5 years but actually it is 10 years. 2 - Also, I have been told that at maturity, I will be getting Rs. 3 lakhs or NAV value, whichever will be higher. But, in actual, I will be getting NAV value. From above statements I was mislead by HDFC personnel (during confirmation call too) that after paying Rs. 1.5 lakhs (30, 000 yearly) during 5 years of premium paying term, I will be getting NAV value or Rs. 3 lakhs whichever is higher. But in actual, 1. I need to pay Rs. 3 lakhs for 10 years, which is double the amount I have been told. 2. And I won't be getting at maturity at least Rs. 3 lakhs. I will only get NAV value, which may be less than Rs. 3 lakhs. As per reply from HDFC against complaint raised, I should surrender the policy after 5 years. Hence, I would like to cancel the contract and want my paid premium back (Rs 30, 000.00) along with interest for the period from policy purchase date till resolution.

Dear Sir, I have used a credit card since 2 years i have used only Rs. 5000/- only but many interest add in my account and total outstanding amount is Rs. 31000/- approx. kindly do the needful. My detail as follows - Name - Pradeep Sirture Credit Card No. - [protected] Regards Pradeep Sirture Mob. - [protected]

my name is Banti sharma.hello friends ye sb log pagal banate hai ki hm aapki job lagava denge lekin ye kuch nnanhi karte hai ye kewal 620 ke liye kaam karte hai.isliye sb log inse alag rahe. koi bhi inki baaton mai nanhi aaye ok ye sb pagal banate hai.job ke liye ghoom rahew ladko phns lete hai. ye accha business kr rahe hai. ok please request you.

Dear Sir, i here by bring to your notice that as per policy term the free look cancellation will be allowed with in 15 days on receipt of original policy bond in my hand. though i not received the any policy bond from HDFC LIFE for a month after my policy adopted date. so i approach sampalbur branch and came to know they policy already dispatched and received by me on 15 th sep but actually i did it received the bond.i got the...

Sir I get sallery account oct 2012. Personal reason i have leave than job. But i not use account every time .but duddendely problum my account is deducted some blance and -4360 have show blance . Plz close my account . Account number- [protected] Custmor ID[protected] Name- GOPAL SINGH MO NO- OLD [protected] NEW NO -[protected]

HDFC Car Loan - REQUEST FOR OUR ACCOUNT STATEMENT OF HONDA CITY LOAN NO.23248647 YOUNUS SAIFI DEAR SIR I WANT MY HONDA CITY CAR LOAN ACCOUNT STATEMENT TILL NOW EITHER MY e MAIL ID OR AT MY RESIDENTIAL ADDRESS. THANK YOU YOUNS SAIFI B-2, CHAND BAGH MAIN KARAWAL NAGAR ROAD, NR. DURGA FAKARI MANDIR DELHI-110094 [protected]@MKFURNITURE.IN, [protected]@GMAIL.COM

Sir I am Rupendra singh.my empcode 107859.my designation is branch sales excutive.my joining date is 14/02/2013 i give to resignation in 18/08/2014.not any massege provide me.releving letter and18 days salary provident fund .my Rm name is Avinash kumar .mobile number Rm is [protected].please solve my problem. i

Dear sir/mam, my name is chandan kumar sharma. I am one of the credit card member of 'HDFC Credit Card'. I am getting threatening calls from HDFC third party collection no. [protected]. Because I was late on payment for one month for which I received a new bill with the interest which I need to pay before 4th of November 2014. I am a salaried person although I have inform them I will make the payment of total due bill before 4th of November they calling me on my cell phone they calling my family threatening them so far I have made all the payment on time this was the first time I was late on my payment they are trying to take the payment illegally by threatening and harassing me and my family I would request you to look into the matter as soon as possible why I was not informed legally firstly and why I was touchier ed, treated in human on each call they insulted me I want proper and legal answer from them.

Sub :- Cancellation of my Policy/Document no.[protected] Premium Rs.1 lks, HDFCSL Young star- Super premium due to mis-selling by your staff, Regd, . Dear Sir, I am an defence personal & having an rank of an Major in the Indian Army presently posted in North East of India having my family based in Hyderabad. On one of my visits in the month of July 2014, I happened to come to your above cited bank’s branch, to make an Fixed deposit on my son’s name. I was immediately approached by your staff & was lured into guaranteed returns investment plans (fetching more monies than an Fixed deposit), as discussed & projected by your staff and my signatures were taken on your blank application forms. I was assured by your staff that the yields from this investment would be guaranteed and would fetch me much more yields (15% p.a. minimum) than an bank F.D. and that no investment would be made in the stock market what so ever. I was not even told the product name nor the details of the product & I believed your staff, based on their verbal commitments & assurances. Your above cited policy/Document was handed over to my wife in my absence, without any explanation, some time back, as I was away from home due to my service requirement of Armed Forces, as cited above. On my return yesterday, I have had a detailed look at your above cited Policy & am shocked to note the contents of the same. To my utter surprise, your office staff have given me an Unit Linked Investment Plan which does not guarantee me 15% annual yields, as committed by your personal. I have not been told of any charges, what so ever, towards the ULIP policy. Instead the risk is of the total investment, is totally bourne by me as per your policy document. More so, I am an border line diabetic since the last two years & you have filled in my blank signed forms, as if I do not have the same. Hence, as I was totally misled at the time of signing the forms by your staff at your branch, I hereby want you to cancel the above cited policy immediately & request you to refund me the entire amount without any deductions, what so ever. Please do the same immediately, within the next 3 days, so that I do not have to escalate the issue to your Managing Director & other consumer forums. I feel deeply hurt & cheated by HDFC Bank. Please remit the amount of Rs. 1 lakh to my savings account no.[protected], immediately & oblige. Thanking you, Your's faithfully, Major Ananth Babu. CH, Address: F#401, Ujwala Apartments Thirumalgiri x roads, Secunderabad-15 Mobile No.:[protected] Email address:[protected]@rediffmail.com C.c. to : I.R.D.A, Hyderabad.

Dear Sir / Madam, I am really at pain while writing this mail. It is really very difficult to get time from our busy schedule to write on this type of issues. We used to take insurance policies for peace of mind but if it becomes a cause of botheration then it is better to get rid of it. I took a policy from HDFC life in Oct'11 but I could not get policy documents till Feb'13. I am forwarding all those communications which I had to do to get my policy with name change as in original policy my name was also written wrongly. After so much written communications, HDFC accepts fault at their end and they send me modified proposal and then I make the payment of next premium in the month of March'13 and also informed you about the same. Even after that paid amount was returned in my account after two months. I was ignorant about that and next year again I make the payment of my premium well in scheduled time of Oct'13 and when that premium amount came back to my credit card account in the month of Dec'13 then I enquired about it and your customer care told that my policy is incomplete. I am really fed up with this policy and I will request your goodself to kindly return my money with minimu 12% return including two premiums which you kept for two months otherwise I have to go to IRDA grievance cell for this purpose. I am forwarding all my past communications to make you understand how much pain you people have given me for no fault of mine. If I go to IRDA or consumer forum then I am going to ask for financial compensation for this pain which is due to in-efficient operation at your end. It is really very surprising that even after acknowledging fault at your end and sending modified policy, you have sent back premium amount without any communication to the customer for its reason. Earlier communication regarding non-receipt of policy and wrong details in policy :- Dear Mr. Ravi K Chikkam, I do not want to bother you but it seems I do not have any option left.I, Rakesh Kumar Chakraborty, was contacted by Mr. Rahul Bisht, Mobile no.-[protected] in the month of Oct'12 for a meeting to inform about a very good financial proposal. He came to my flat and explained me about your policy Sampoorn Samridhi and I feel poilicy is okay and I had given him a cheque of 50, 000/- rupees. After that I received two communications from HDFC life. One is receipt of my cheque for the above mentioned policy and another one with further requirement so that policy fomalities can be completed. I informed about this communication to Mr. Bisht and he told that there was some problem at insurance company end and it was sorted out and your policy is ready. After that, since Nov'11 I had contacted him number of times for my policy but he never gave me any appropriate response. Later on, he stopped picking my phone. Simultaneously, he gave me Mr. Atul ([protected]) contact details and told me that Atul will forward my policy to me. It's more than 1 year now and till date I have not received my policy. I am suppose to deposit its next installment now but I do not have any policy and without it how can I deposit next installment. I have sent an mail to your customer care after fed up with poor response from Mr. Bisht and Mr. Atul this weekend and instead of getting my original policy I received a revival quotation. If I did not receive a policy then should I pay its premium. As last communication I received is related to some further requirement then how do I know that whether my policy documents requirements are over or not. How do I know its renewal date. I have policies from other private players also and there I use to get intimation from them in mail as well as in mobile for policy renewal. But, in this case I did not received a single intimation and when I complained about it in your customer care then they have forwarded me revival quotation with its validity till today. Why should I make any payment without receiving my policy? Why should I be penalised without any lapses from my end? If your executive or franchise are irresponsible then should your customer be penalised? Why can't you take displinary action against these two executives. I have forwarded their number also to track them. Please do the needful so that I receive my policy at the earliest. I want to pay my policy's next premium also but only after getting my original policy and without any penalty. If I did not get any positive response from your side then I will be compelled to go to outside grievance cell for redressal of my problem. Dear Mr. Rakesh Kumar Chakraborty, Greetings from HDFC Life! This is with reference to your communication, which we have received on 14/02/2013. We regret the inconvenience caused. You will get the policy document shortly. We assure you the best of our services always. Warm Regards, Kalpana Customer Service Officer Dear Luis J Lebo, I think I got a similar response from your customer care executive also. Should I assume that there is no meaning of approaching grievance cell of HDFC Standard life? You have not even bothered to see that your company has not even put my name correctly in the policy and I think that is the reason I could not get any proper response from customer care when I want to know whether my policy is at all completed or not. When I could not get any proper response from your customer care then I do not have any way out but to be dependant on your sales man. I contacted him number of times firstly to inform that there is a communication from HDFC that due to some technical problem my policy is not yet ready and then to inform that I have not received my policy. Will you please tell me if I did not receive policy then why should I fill indemnity bond to state that I have lost it? Is it responsibility of customer to ensure that courier guy delivers policy to the customer or it should be responsibilty of your organisation? Is it the way to treat your customers? If I am not wrong the there is a clause in policy that after getting the policy customer can surrender its policy if he/she finds any mismatch with stated terms by sales agent. In my case even after a year, I have not received my policy and I have even given you names of persons who came to my place on behalf of your company and their contact numbers. Have you even tried to contact them to know howmany times I had contacted them for my policy. I am sure you may not have bothered to do that and you are trying to penalise your customer for neglegence of your sales agent. If I did not receive a policy then how can I pay for its next premium? If my name in policy is not written correctly then why should i accept this policy? I think your company is taking advantage of lack of awareness of most of the customers but I am not going to pay even one rupee extra for neglegence of your sales agent and your courier agent. Can you show my signature on your courier company sheet that I have received my policy. I am challenging you, if you can show my signature on receivinfg paper then I will pay you double penalty. But, dear you can not do so because I know how courier boys are fooling their customers and employer. I am not going to pay any penalty and I will not sign any indemnity bond as I have not lost policy. If these two conditions are acceptable to you then I will make payment for my next premium without any additional charges after receiving my policy otherwise you please refund my deposited money with at least 12% per annum interest without any further delay. If you do not do it very soon then I will be bound to approach IRDA grievance redressal cell.

I would like to complain against agent who called for payment, she used inappropriate language and was rude while speaking as she said "hdfc bank tere baap kaa hai kya" which is really not appreciate as I have only missed 1 payment not more than that.her name was bhagyashree.please take strict actions for calling and harassing people for payment. Thanks.

Yesterday evening I received a call from Nelson Manickam Road HDFC Bank
(phone number is[protected]/[protected] between 5.30pm to 6.30pm. The telecaller named SATISH asked me to pay my EMI, when i asked him to represent my cheque he said he cant, the only thing he said is that he will send a person for collection. I said i will pay it directly, he irritated me that paying to the collection executive is the only way. when i started shouting, the other end person said he will send 4 to 5 memebers to my house!!! My BP raised and i asked him to send people to my house, he said to talk with my like a road side rowdy and was talking without respect. Since then, Im searching the address to raise an police complain over him.

Today morning i got the same call from the same number, this time a lady talked with me, i politely wanted to know the address but she also made me mad and give the call to another person so as called team leader, he too was talking like a jerk. All the telecaller there talking like a ____________. Is HDFC bank having telecallers or rowdies in the collection department? Im mentally tortured with these people and i want to make an complaint in this regard.

I request consumer court to take action. Also please suggest anything on my query. Please do make an internal investigation.

If I meet that fellow and slap or kick use my shoe or blast using very slum words, will bank take legal action?

Kindly reply.

Thanks & Regards
Devi kumar

Dear Sir, I Raghunathan S worked as SLI (Emp.Code coex:105577) in HDFC Bank Ltd.Mahadevpura, Bangalore Karnataka Branch.I submitted my resignation on date 14 th oct, 2013 to the Relationshipmanager Manager Mr.Shivakumar and it accepted as per my request last date of my releaving the company is 14th nove 2013. I hereby handover all my company properties and charge to my senior Mr. Shivakumar. It was a great Experiance working with HDFC Bank Ltd. I am thankfull to all my seniors, coleague and staff for giving support.But I am not recieved my F&F Settlement and PF payment till date .So, I request you to settle my dues at the earliest . Emp.Code:105577 DOJ:01th nove, 2013. DOR: 14th oct, 2013 . Thnks & Rgrds, Raghunathan S ([protected]) E-mail:[protected]@gmail.com

sir i get sallery account june 2012.personal reason i have leave than job.but i used account not every time.but suddendely problem my account is deducted some balance and -2259 have show balance.plz closed my account.i[censored] want i will used ur account so plz fresh account open. AC NUMBER-[protected] CUST ID[protected] NAME-OMPRAKASH MOB-+91-[protected] [protected].PLZ CONTACT SOON.ORI I WANT GO CONSUMER COURT GURGAON.PLZ REVERTS I WAIT